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Best information technology technical services manager certifications
Information technology technical services manager certifications allow job seekers to demonstrate their competency as an information technology technical services manager to employers. However, not all information technology technical services manager certifications provide the same value for job seekers.
The best certifications for an information technology technical services manager are IT Information Library Foundations Certification (ITIL), ITIL Foundation, and Project Management Professional (PMP).
Below is a list of the best information technology technical services manager certifications. Obtaining an information technology technical services manager certification will give you a leg up when you apply for jobs and increase your potential salary.
9 best certifications for information technology technical services managers
| Rank | Information technology technical services manager certification | Organization |
|---|---|---|
| 1 | IT Information Library Foundations Certification (ITIL) | Zavata |
| 2 | ITIL Foundation | HDI |
| 3 | Project Management Professional (PMP) | PMI |
| 4 | Certified Service Manager | PSA |
| 5 | Master Project Manager (MPM) | AAPM |
| 6 | Certified Information Systems Auditor (CISA) | ISACA |
| 7 | Certified Manager Certification (CM) | ICPM |
| 8 | Certified Information Technology Professional (CITP) | AICPA |
| 9 | HDI Support Center Manager (HDI) | HDI |
9 best information technology technical services manager certifications
1. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
2. ITIL Foundation
This LCS-accredited course outlines the ITIL best-practices framework and prepares the participant for the ITIL Foundation certification exam, a prerequisite for all other ITIL certifications. This course provides an understanding of the service lifecycle and processes as well as the best and common practices for IT service management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Project Management Professional (PMP)
The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
4. Certified Service Manager
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
5. Master Project Manager (MPM)
If you have 3+ years of Project Management Experience, you may apply for MPM™ Master Project Manager Board Certification.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
6. Certified Information Systems Auditor (CISA)
The CISA designation is a globally recognized certification for IS audit control, assurance and security professionals. Being CISA-certified showcases your audit experience, skills and knowledge, and demonstrates you are capable to manage vulnerabilities, ensure compliance and institute controls within the enterprise.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
7. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
8. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
9. HDI Support Center Manager (HDI)
This certification verifies that the support center manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for an information technology technical services manager?
The best information technology technical services manager certification is IT Information Library Foundations Certification (ITIL). The IT Information Library Foundations Certification (ITIL) is awarded by the Zavata.
Here's a bit more background on how to obtain this information technology technical services manager certification:
- To become a certified IT Information Library Foundations Certification (ITIL), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- No renewal for certification, if you earn it once it is valid all time.
What are some of the most in-demand certifications for information technology technical services managers?
The most in-demand information technology technical services manager certification is ITIL Foundation based on all active job postings. Having this information technology technical services manager certification will give you access to more information technology technical services manager jobs with higher salaries.
The most common combination of information technology technical services manager certifications include: IT Information Library Foundations Certification (ITIL), ITIL Foundation, and Project Management Professional (PMP).
Online courses for information technology technical services managers to earn certifications
1. Managed Service for Microsoft Active Directory
This is a self-paced lab that takes place in the Google Cloud console. Managed Service for Microsoft Active Directory (AD) is a highly available, hardened Google Cloud service running actual Microsoft AD that enables you to manage authentication and authorization for your AD-dependent workloads, automate AD server maintenance and security configuration, and connect your on-premises AD domain to the cloud...
2. Engaging in Service Innovation and Management
This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...
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