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There are several educational requirements to become an information technology technical services manager. Information technology technical services managers usually study business, computer science, or computer information systems. 64% of information technology technical services managers hold a bachelor's degree, and 16% hold an master's degree. We analyzed 2,219 real information technology technical services manager resumes to see exactly what information technology technical services manager education sections show.
The most common colleges for information technology technical services managers are the University of Phoenix and the University of Phoenix.
There are also many online information technology technical services manager courses to help get the education required to be an information technology technical services manager.
There are certain information technology technical services manager certifications that you should consider. These information technology technical services manager certifications include IT Information Library Foundations Certification (ITIL) and ITIL Foundation.
| Information technology technical services manager common college | Percentages |
|---|---|
| University of Phoenix | 16.11% |
| DeVry University | 6.64% |
| University of Maryland - College Park | 6.16% |
| New York University | 5.69% |
| Pace University | 5.21% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 21.9% |
| 2 | Computer Science | 17.7% |
| 3 | Computer Information Systems | 9.8% |
| 4 | Electrical Engineering | 6.6% |
| 5 | Information Technology | 6.3% |
The best colleges for information technology technical services managers are Carnegie Mellon University, University of Pennsylvania, and Northwestern University.
An information technology technical services manager with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for information technology technical services managers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become information technology technical services managers.
Pittsburgh, PA ⢠Private
In-state tuition
$55,465
Enrollment
6,483
Philadelphia, PA ⢠Private
In-state tuition
$55,584
Enrollment
10,764
Boston, MA ⢠Private
In-state tuition
$53,948
Enrollment
17,238
Seattle, WA ⢠Private
In-state tuition
$11,207
Enrollment
30,905
New York, NY ⢠Private
In-state tuition
$51,828
Enrollment
26,339
Los Angeles, CA ⢠Private
In-state tuition
$56,225
Enrollment
19,548
Minneapolis, MN ⢠Private
In-state tuition
$14,760
Enrollment
31,451
Evanston, IL ⢠Private
In-state tuition
$54,568
Enrollment
8,451
Boston, MA ⢠Private
In-state tuition
$51,522
Enrollment
13,760
New York, NY ⢠Private
In-state tuition
$59,430
Enrollment
8,216
1. Managed Service for Microsoft Active Directory
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The most affordable schools for information technology technical services managers are Baruch College of the City University of New York, brooklyn college of the city university of new york, and brigham young university.
If the best universities for information technology technical services managers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for information technology technical services managers.
New York, NY ⢠Private
In-state tuition
$7,262
Cost of attendance
14,046
Brooklyn, NY ⢠Private
In-state tuition
$7,240
Cost of attendance
13,991
Provo, UT ⢠Private
In-state tuition
$5,620
Cost of attendance
18,136
Los Angeles, CA ⢠Private
In-state tuition
$6,749
Cost of attendance
14,823
Minot, ND ⢠Private
In-state tuition
$7,064
Cost of attendance
15,576
Tampa, FL ⢠Private
In-state tuition
$6,410
Cost of attendance
20,456
Farmingdale, NY ⢠Private
In-state tuition
$8,306
Cost of attendance
16,091
Seattle, WA ⢠Private
In-state tuition
$11,207
Cost of attendance
25,275
West Lafayette, IN ⢠Private
In-state tuition
$9,992
Cost of attendance
22,430
Socorro, NM ⢠Private
In-state tuition
$7,770
Cost of attendance
21,244
The hardest universities for information technology technical services managers to get into are Carnegie Mellon University, University of Pennsylvania, and Northwestern University.
Some great schools for information technology technical services managers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for information technology technical services managers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Pittsburgh, PA ⢠Private
Admissions rate
17%
SAT average
1,507
Philadelphia, PA ⢠Private
Admissions rate
8%
SAT average
1,492
Evanston, IL ⢠Private
Admissions rate
8%
SAT average
1,508
New York, NY ⢠Private
Admissions rate
6%
SAT average
1,512
Boston, MA ⢠Private
Admissions rate
19%
SAT average
1,466
Los Angeles, CA ⢠Private
Admissions rate
13%
SAT average
1,445
New York, NY ⢠Private
Admissions rate
20%
SAT average
1,419
Boston, MA ⢠Private
Admissions rate
22%
SAT average
1,420
Baltimore, MD ⢠Private
Admissions rate
11%
SAT average
1,513
Saint Louis, MO ⢠Private
Admissions rate
15%
SAT average
1,506
The easiest schools for information technology technical services managers to get into are Barry University, capitol technology university, and ottawa university.
Some schools are much easier to get into. If you want to start your career as an information technology technical services manager without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for information technology technical services managers.
Miami, FL ⢠Private
Admissions rate
91%
SAT average
1,006
Laurel, MD ⢠Private
Admissions rate
69%
SAT average
1,070
Ottawa, KS ⢠Private
Admissions rate
78%
SAT average
1,024
Baltimore, MD ⢠Private
Admissions rate
78%
SAT average
1,020
Bartlesville, OK ⢠Private
Admissions rate
68%
SAT average
964
Gwynedd Valley, PA ⢠Private
Admissions rate
92%
SAT average
1,031
Crestview Hills, KY ⢠Private
Admissions rate
90%
SAT average
1,099
Philadelphia, PA ⢠Private
Admissions rate
96%
SAT average
1,026
Lodi, NJ ⢠Private
Admissions rate
81%
SAT average
999
Takoma Park, MD ⢠Private
Admissions rate
52%
SAT average
958
| Information technology technical services manager education level | Information technology technical services manager salary |
|---|---|
| Master's Degree | $123,338 |
| Bachelor's Degree | $117,006 |
| Doctorate Degree | $125,413 |
| Some College/ Associate Degree | $101,025 |