Information technology technical services manager entry level jobs - 34 jobs

Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence. Summary of Responsibilities Identify and implement technical solutions to improve productivity, quality, yield, and cost. Lead and monitor project improvement plans and develop standardized work procedures. Lead to improve reliability and working ratio and reduce line stops of coating line Maintaining environmental compliance. Ensure compliance with safety protocols for employees, contractors, vendors, and visitors. Conduct safety audits and report recurring issues to the Management Team. Provide engineering solutions to long-term operational and quality challenges. Design and execute testing plans to validate process improvements and cost reduction strategies. Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues. Analyze production data to support operational goals and lead corrective actions. Review daily production reports and KPI performance to identify and address issues. Participate in required safety, environmental, and leadership training. Deliver technical training and ongoing support to operations personnel. Drive achievement of business plan objectives. Perform other duties as assigned. Minimum Qualifications Bachelor's degree in a relevant field. Proven experience in a manufacturing or industrial operations environment. Strong analytical skills with the ability to interpret data and drive decisions. Excellent judgment and decision-making capabilities. Demonstrated ability to lead change, improve processes, and manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong communication, interpersonal, and organizational skills. Ability to build and maintain effective internal and external relationships. Proven leadership skills with the ability to influence and develop teams. Collaborative mindset and team-oriented approach. Must be able to work in an industrial environmental setting. Preferred Qualifications Experience in a Hot Dip Galvanizing Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence. Summary of Responsibilities * Identify and implement technical solutions to improve productivity, quality, yield, and cost. * Lead and monitor project improvement plans and develop standardized work procedures. * Lead to improve reliability and working ratio and reduce line stops of coating line * Maintaining environmental compliance. * Ensure compliance with safety protocols for employees, contractors, vendors, and visitors. * Conduct safety audits and report recurring issues to the Management Team. * Provide engineering solutions to long-term operational and quality challenges. * Design and execute testing plans to validate process improvements and cost reduction strategies. * Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues. * Analyze production data to support operational goals and lead corrective actions. * Review daily production reports and KPI performance to identify and address issues. * Participate in required safety, environmental, and leadership training. * Deliver technical training and ongoing support to operations personnel. * Drive achievement of business plan objectives. * Perform other duties as assigned. Minimum Qualifications * Bachelor's degree in a relevant field. * Proven experience in a manufacturing or industrial operations environment. * Strong analytical skills with the ability to interpret data and drive decisions. * Excellent judgment and decision-making capabilities. * Demonstrated ability to lead change, improve processes, and manage multiple priorities. * Proficiency in Microsoft Office (Word, Excel, PowerPoint). * Strong communication, interpersonal, and organizational skills. * Ability to build and maintain effective internal and external relationships. * Proven leadership skills with the ability to influence and develop teams. * Collaborative mindset and team-oriented approach. * Must be able to work in an industrial environmental setting. Preferred Qualifications * Experience in a Hot Dip Galvanizing * Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call *************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Manager, Technical Services, you will lead and actively contribute to a high-performing team responsible for supporting clients across the full technical lifecycle, from integration through post-launch optimization and ongoing support. This is a highly hands-on role, requiring deep technical expertise alongside strong people leadership, operational rigor, a passion for client service, and a bias for action. You will work closely with Onboarding, Client Success, Product, Engineering, and other cross-functional partners to ensure technical issues are resolved efficiently, escalations are managed effectively, and system improvements are identified and driven forward. You will set the technical and operational bar for your team, while remaining directly involved in complex client issues, critical integrations, and high-impact initiatives that improve reliability, scalability, and the overall client experience. What You'll Do: Lead, coach, and develop a team of Technical Services Engineers, setting clear expectations around technical quality, responsiveness, and client experience. Remain hands-on by actively engaging in complex integrations, escalations, and critical client issues as needed. Own the technical support and post-integration experience for clients, ensuring consistent delivery of high-quality outcomes. Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align priorities, improve workflows, and close gaps across the client lifecycle. Take accountability for end-to-end issue management, including prioritization, root cause analysis, resolution, and stakeholder communication. Drive proactive identification of recurring issues, operational bottlenecks, and technical risks, and lead initiatives to address them at scale. Establish, refine, and enforce processes, documentation, and best practices that improve efficiency, quality, and predictability. Monitor team capacity, ticket volumes, and performance metrics, and adjust resourcing or priorities as needed to meet business demands. Contribute to the development of tools, reporting, and internal enablement that improves troubleshooting and empowers partner teams. What You Bring: Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience. Experience in a technical, customer-facing role within a SaaS, digital marketing, or technology-driven environment, including people leadership responsibilities. Familiarity with affiliate marketing or the broader digital marketing ecosystem is strongly preferred. Strong hands-on technical background, with experience supporting and troubleshooting client integrations on SaaS platforms. Proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related systems. Demonstrated ability to analyze logs, data, and system behavior to diagnose and resolve complex issues. Experience leading teams in fast-paced, high-volume support or technical services environments. Clear, confident communication skills in English, with the ability to translate complex technical concepts for both technical and non-technical stakeholders in a calm, professional, and solution-oriented manner. A proactive, ownership-driven mindset, with the ability to anticipate problems, drive improvements, and lead through ambiguity. Strong organizational and prioritization skills, with attention to detail and a focus on execution and outcomes. Salary Range: $110,000 - $135,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_Columbus

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview Reporting to the VP Infrastructure & Operations, the IT Service Desk Manager will be accountable for the management of the Service Desk operations, including day-to-day running of the team, key metrics/targets and providing fantastic service to our 17,000 colleagues. As a member of the Infrastructure & Operations Management team, must be able to effectively communicate with senior members of the Business community as well as the IT organization. What you will do Defining, creating, and delivering IT Service Desk standards, that align with the Global Service Desk standards and processes. Direct management of the market Service Desk. Driving the development and continuous improvement cycle. Delivering analytics insights and reporting around Service Desk performance and opportunities for Improvement, Automation and Knowledge Base articles to enable self-service. Participate in Service Design & Transition exercises as a result of Project implementations. Address and resolve escalations. Represent the region by providing input and partnering with the Belron Service Management team. Major Incident Management support, as needed. Education Qualifications Bachelor's Degree Degree in Computer Science or relevant field or relevant experience Required Experience Qualifications 4-6 years Relevant experiece Required Experience in an IT Service Desk Management role, directly involved in the day to day running of Service Desks Experience of ServiceNow ITSM tooling Comfortable interacting with Technology Leadership team Excellent working knowledge of the different ITIL processes Adept problem solver with the ability to focus on the overall goal Demonstrable experience of collaborative working with teams locally and globally Demonstrable experience of writing reports, preparing slides (using PowerPoint) and giving formal presentations Excellent English language written and spoken Skills and Abilities IT Service Desk leadership IT Service Management and Service Improvement Service ITSM and ITAM understanding Communication skills - both written and verbal covering a wide range of stakeholder groups from management level to operational level Strong self-motivation, ability to work independently when required Bias for action Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-HL1

The Commercial Lending Systems Manager is responsible for the development and supervision of the Commercial Lending Systems team members. This person will provide overall leadership to the department and serve as additional support in the absence of any team member. Essential Functions Provide leadership for the Commercial Lending Systems team members Monitor to ensure re-occurring tasks are performed Ensure total document and data integrity attributes to comply with CECL data points Collaborate with key strategic partners as needed (i.e. Third-party vendors, Compliance, Legal, Credit, and Lending departments) Establish and negotiate contracts or contract amendments with third party vendors Identify and develop appropriate SOX controls to mitigate risk Create, adjust, and maintain performance metrics for headcount, Service Level agreements, and efficiency Manage, research, and remediate inquiries and complaints from internal and external customers within established Service Level Agreements (SLAs) Identify risks and develop plans to mitigate Conduct, or participate in, the hiring, coaching, developing and supervising of team members, including one-on-one progress and coaching sessions and identifying and training team members that demonstrate high potential for succession planning purposes Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting Develop, manage and implement the ongoing design of operations, servicing, and documentation procedures, method and work systems, accountable for updates to department procedures according to Northwest's established guidelines Serve as point person in the preparation of responses to examiners, auditors, and internal audit as requested Create and maintain the Business Continuity Plan for the department Monitor reports to assure timely resolution of system exceptions Drive technical improvements of the appropriate loan support systems Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Lead special projects as assigned Remain current on all pending and proposed regulatory changes affecting compliance and attend webinars/trainings covering regulatory and compliance issues Display corporate leadership in support of the strategic plan, including providing recommendations regarding future direction Contribute as an active member of the Shared Services Management team Education, Experience and Skills preferred Bachelor's degree in business administration / finance 8-12 years of experience in Banking 8-12 years of managerial experience Experience as a system administrator for any of the following: Abrigo, CreditLens, nCino, LaserPro Experience as a system administrator for CRM platforms This position is based onsite Monday - Thursday with Friday as an optional work from home day. #LI-CW Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Clean Harbors in Cincinnati, OH is seeking a Technical Services Project Manager responsible for assisting in growing the revenues and profitability in defined business lines. Scope out, inventory, profile, secure approvals, draft and review safety plans, assess labor and equipment resources for opportunities that need more complex management and technical customer interaction. Manage the team responsible for executing a project to assure it's completed safely, on budget and exceeds the customer's expectations. * Excellent interpersonal, communication, verbal, and written skills * Ability to travel up to 75%, including overnight stays, within the region (WV, KY, IN, and OH) * Strong computer skills with a solid proficiency in Microsoft based applications * Ability to handle multiple tasks simultaneously * Perform physical functions per job requirements * Successfully complete a background check, drug test, and physical, by position * Bachelor's degree Leadership and supervisory knowledge * Prior experience with waste profiling, manifest preparation, and regulatory compliance under RCRA and OSHA Clean Harbors Technical Services * Waste Disposal - Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities * Recycling Services - Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment * Chemical Packing - Safe, efficient handling and disposal of the widest range of chemicals, including reactives and compressed gases * Household Hazardous Waste (HHW) Services - HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. * Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner * Prepare quotes or bids assure all costs are recognized and the quoted dollars meet required margins. * Prepare profiles both internal and external (third party) to manage the materials found in the scope of work. * Secure appropriate approvals. * Meets with customers to participate in job walks to understand the scope of work and any issues that may impact costs and execution. * Works with the Coordinators to schedule the work and assure availability of manpower and equipment resources. * Lead the team that executes the involved work and assure executed efficiently and safely. * Follow up on jobs with operational team and customer to assure work completed satisfactorily, issues resolved, invoiced, and monies collected. * Perform other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business. * Safely observe all corporate operating guidelines and procedures. * Observe all company environmental health and safety operating guidelines. * Performs other duties as assigned.

Child Guidance & Family Solutions, a small Akron-based not-for-profit organization, is seeking a qualified and mission-driven IT Manager! The Information Technology Manager is responsible for overseeing the IT infrastructure, cyber security, and operations of the agency. This on-site position leads systems management and ensures the efficiency of all IT operations and key technologies. The IT Manager also maintains HIPAA-compliant systems and drive the optimization of both on-premises and cloud-based infrastructure, and is responsible for strategic planning, project leadership, vendor management, and ensuring that IT services align with the agency's mission and objectives. Benefits: Health Insurance Dental and Vision Insurance 401(k) with Employer Match Short and Long Term Disability Life Insurance Paid Time off - Vacation, Sick and Personal Days Paid Holidays Employee Assistance Program Public Service Loan Forgiveness Program Responsibilities: Oversees and maintains infrastructure in a diverse IT environment, including Windows Server, DNS, DHCP, VMware/Hyper-V virtualization, and network devices. Administers Microsoft 365, Exchange Online, SharePoint, Azure AD, Intune, and Citrix services. Manages and secures network infrastructure, including Mitel VoIP systems, VPN configurations, firewalls, and endpoint security. Supervises IT staff and interns and ensures effective team collaboration. Provides training for internal and remote users; provides desktop/laptop support, assists with troubleshooting issues, and resolves technical tickets using remote diagnostic tools. Required Qualifications: Bachelor's degree in information systems management, computer science or related area; commensurate experience may be considered in lieu of degree. 3-5 years' experience in IT management or systems administration; experience training and supervising staff. Knowledge of a wide range of computer systems, software applications, hardware and communications systems, and experience working with current technologies. Demonstrated experience in designing, leading and implementing corporate-wide programs or projects. Child Guidance & Family Solutions (CGFS) is a nationally recognized behavioral health agency serving children, teens, adults and families with mental health concerns in Northeast Ohio. But we're a whole lot more! For more than 80 years, we've provided innovative and effective mental health services and integrated care of mind and both through strategic partnership, sustainable programs that enrich our community. We advocate for the health of our youth and provide hope for families! Apply now to be part of a team that truly cares and Make a Difference! Child Guidance & Family Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

With the stabilization of our SAP S/4HANA RISE and Cloud First transformation, The Marzetti Company has entered a new phase-transitioning from platform implementation to ongoing business transformation. Our intentionally nimble technical landscape is maintained, improved, and continuously optimized through the capabilities of a centralized Business Transformation team within the Information Technology (IT) department. The Program Manager may lead a team of Project Managers and/or Project Admins that is responsible for managing enhancements, projects, and programs. The role will be responsible for balancing the delivery of operational work, enhancements, and projects across three major IT delivery areas of Data, Analytics, & AI Programs. The role will plan strategies, provide advice to stakeholders, review, advise and sometimes lead projects, audit and QA project plans and execution, and be responsible for risk and issue management and escalation to senior management. The Program Manager will support the Director of IT Portfolio Management, the VP of Data, Analytics, AI, and Infrastructure and other relevant stakeholders in project selection, prioritization, feasibility, and resource management for their Program(s). This position will also include facilitating collaboration and management of portions of the Marzetti AI Council. This role will collaborate closely with all levels of IT leadership to advance and refine the organization's internal portfolio management processes and tools. The Program Manager will drive greater efficiency and effectiveness in program execution by optimizing portfolio management systems such as Microsoft, SAP, ServiceNow, and Planisware, ensuring seamless integration of project planning and financial management across the enterprise. Responsibilities Essential Functions / Primary Responsibilities Leadership * Build and lead high-performing matrixed teams; provide coaching and mentorship. * Directly supervise staff/subcontractors; oversee hiring, training, performance, and issue resolution. * Monitor program/project activities for accuracy, quality, and consistency. * Benchmark performance and drive continuous improvement in program/portfolio management. Program Governance & Oversight * Manage intake and portfolio alignment within IT hierarchy and standards. * Translate corporate strategy into a data & AI program roadmap. * Define scope, objectives, metrics, and charters for initiatives. * Manage budgets, forecasts, and cloud/AI training costs. * Maintain schedules, monitor RAG status, and mitigate risks. * Enforce stage gate compliance; train/support PMs and admins. * Oversee staffing, resourcing, and project execution. * Audit project plans and track benefits realization. * Report status, risks, and progress to stakeholders. AI Program Leadership * Partner with AI Council and enterprise architects to guide AI strategy. * Manage AI use-case pipeline and prioritization (e.g., forecasting, predictive, generative). * Define standards for model lifecycle (development, deployment, monitoring). * Oversee ethics, responsible AI, risk controls, and compliance (GDPR, CCPA). * Ensure adoption through organizational change management and training. Data Analytics Leadership * Prioritize analytics initiatives across business units. * Ensure data quality, lineage, and master data processes. * Enable scalable, governed analytics platforms with architecture teams. * Advance dashboards, self-service, and advanced analytics capabilities. Stakeholder & Change Management * Act as liaison between business and IT leadership. * Drive adoption of AI and analytics solutions through communication/training. * Track and communicate value realization to executives. Vendor & Technology Management * Govern vendor relationships and ensure SLAs/contract compliance. * Recommend standards for BI tools, AI frameworks, and ML platforms. * Support RFPs, renewals, sourcing, and cost optimization. Reporting & Continuous Improvement * Deliver KPIs, dashboards, and executive updates. * Capture lessons learned and share best practices. * Monitor emerging AI/analytics trends and recommend pilots. * Establish standards for project reporting and documentation. Qualifications Experience & Requirements * Bachelor's in business, IS, or related field; or equivalent experience. * 8+ years IT project management (increasing size/complexity). * 3+ years business-facing delivery in analytics, custom dev, or AI. * Proven success coordinating large/multiple projects. * Manufacturing industry experience preferred. * Skilled in estimation, scheduling, risk/issue management, lifecycle adherence, budget/benefits tracking. * PMP certification preferred. Experience & Requirements * Bachelor's in business, IS, or related field; or equivalent experience. * 8+ years IT project management (increasing size/complexity). * 3+ years business-facing delivery in analytics, custom dev, or AI. * Proven success coordinating large/multiple projects. * Manufacturing industry experience preferred. * Skilled in estimation, scheduling, risk/issue management, lifecycle adherence, budget/benefits tracking. * PMP certification preferred. Essential Functions / Primary Responsibilities Leadership * Build and lead high-performing matrixed teams; provide coaching and mentorship. * Directly supervise staff/subcontractors; oversee hiring, training, performance, and issue resolution. * Monitor program/project activities for accuracy, quality, and consistency. * Benchmark performance and drive continuous improvement in program/portfolio management. Program Governance & Oversight * Manage intake and portfolio alignment within IT hierarchy and standards. * Translate corporate strategy into a data & AI program roadmap. * Define scope, objectives, metrics, and charters for initiatives. * Manage budgets, forecasts, and cloud/AI training costs. * Maintain schedules, monitor RAG status, and mitigate risks. * Enforce stage gate compliance; train/support PMs and admins. * Oversee staffing, resourcing, and project execution. * Audit project plans and track benefits realization. * Report status, risks, and progress to stakeholders. AI Program Leadership * Partner with AI Council and enterprise architects to guide AI strategy. * Manage AI use-case pipeline and prioritization (e.g., forecasting, predictive, generative). * Define standards for model lifecycle (development, deployment, monitoring). * Oversee ethics, responsible AI, risk controls, and compliance (GDPR, CCPA). * Ensure adoption through organizational change management and training. Data Analytics Leadership * Prioritize analytics initiatives across business units. * Ensure data quality, lineage, and master data processes. * Enable scalable, governed analytics platforms with architecture teams. * Advance dashboards, self-service, and advanced analytics capabilities. Stakeholder & Change Management * Act as liaison between business and IT leadership. * Drive adoption of AI and analytics solutions through communication/training. * Track and communicate value realization to executives. Vendor & Technology Management * Govern vendor relationships and ensure SLAs/contract compliance. * Recommend standards for BI tools, AI frameworks, and ML platforms. * Support RFPs, renewals, sourcing, and cost optimization. Reporting & Continuous Improvement * Deliver KPIs, dashboards, and executive updates. * Capture lessons learned and share best practices. * Monitor emerging AI/analytics trends and recommend pilots. * Establish standards for project reporting and documentation.

Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Purpose: Develops, executes and manages information technology strategies for Metro Parks and maintains the integrity of the technology environments supporting the various parks and departments within Metro Parks. This includes providing strategic leadership, oversight, and management of the Metro Parks' information technology services, facilities, hardware, software, and IT staff. Example of Duties Responsibilities: Manages the evaluation, review, and selection of computer equipment, software applications, and telecommunications equipment for all work units. Recommends optimal solutions by weighing the build, buy, or wait options based on understanding of budget and/or time issues. Manages the timely and cost effective delivery of these items. Oversees all IT-related purchasing and budget usage; works with Finance Director to develop and implement annual IT budget. Develops and implements long-range purchasing program for hardware and software. Assures the security of the computer systems and plans disaster recover protocols. Manages the e-mail functions and coordinates with other staff members for website function. Researches, designs, and implements voice and data networks. Troubleshoots hardware and software problems for upgrade, repair, or replacement. Assists parks and work units with their computer, telephone and networking needs. Reviews and sets up service contracts for technology and telephone systems. Oversees and directs telecommunications and technology consultants and vendors. Creates and executes project work plans. Manages project scope or requirement changes. Manages multiple and competing demands while determining the impact on time and budget. Revises plans as appropriate to meet changing requirements of projects. Develops and implements policies and procedures as related to information technology. Researching emerging technology for possible future needs. Provides training to Metro Parks' staff relating to information technology in a language easy to understand for non-technical individuals. Supervises information technology staff including approving leave requests, conducting performance evaluations, establishing goals, administering discipline if warranted, and assigning projects/work. Qualifications Education/Experience: Possession of a Bachelor's Degree in Information Technology, Computer Science or related field and significant experience providing information technology services in an organization or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Demonstrated understanding of computer security systems. Broad knowledge of the various aspects of voice and data technologies. Strong understanding of complex computer structures and the ability for repair, upgrade, replacement, or re-installation to computer systems or network control devices. Ability to create training programs, internal systems and editable documents. Must have a thorough knowledge of the organization's software to assist users in problem resolution. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Ability to deal with and defuse difficult, stressful situations calmly. Mathematical Skills: Ability to perform math related to budgets, contracts, reports, etc. consistent with the essential functions of the position. Ability to proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Ability to design and produce concise and accurate reports that provide management with meaningful data for decision-making. Uses critical and systems thinking. Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, etc. Lifting of computer equipment is regularly required during service activities. Work Environment: The employee regularly works in an office environment, but is required to work in outdoor weather conditions as needed to address networking, outdoor camera, and telephone line, etc. issues. Outdoor work may occur in extreme weather conditions. The employee is required to travel to parks throughout the District and to other locations as necessary. Any Additional Information: Exhibits a customer service-oriented demeanor. Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. Candidate must successfully complete a background investigation, including a criminal record check, driving record check, references, and finger printing. Supervision Received: Finance Director/Treasurer Given: Information Systems Technician FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

IT Project Manager, Global Infrastructure (Canada) *This is a 6-12 month contract to hire. * Hybrid role located in the Columbus, OH area. We are seeking an experienced and highly motivated IT Project Manager with a strong background in infrastructure support to join our global team. This role will be responsible for managing IT infrastructure projects across various international locations, ensuring successful delivery within scope, budget, and timeline. Responsibilities Lead and manage the full lifecycle of IT infrastructure projects, from initiation and planning to execution, monitoring, control, and closure. Define project scope, objectives, and deliverables in collaboration with stakeholders across different countries. Develop detailed project plans, including timelines, resource allocation, and budget estimates. Coordinate and manage project teams, including internal staff, external vendors, and contractors, across diverse geographical locations. Identify and mitigate project risks and issues, implementing effective solutions to ensure project success. Communicate project status, progress, and challenges to stakeholders at all levels, adapting communication styles for different cultural contexts. Ensure adherence to project management methodologies, standards, and best practices. Manage vendor relationships and contracts, ensuring service level agreements (SLAs) are met. Provide infrastructure support expertise and guidance to project teams and stakeholders. Facilitate cross-functional collaboration and communication to achieve project goals. Stay updated on emerging IT infrastructure technologies and trends. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience with 5+ years as an IT Project Manager, with a focus on infrastructure support projects. ITSM Certification required. Demonstrated experience managing projects in an international or multi-country environment. Strong understanding of IT infrastructure components, including networking, servers, storage, cloud platforms, and cybersecurity. Project Management Professional (PMP) or equivalent certification is highly desirable. Excellent leadership, communication, and interpersonal skills, with the ability to work effectively with diverse teams and cultures. Strong problem-solving and decision-making abilities. Proficiency in project management software and tools. Preferred Skills Knowledge of ITIL framework and service management best practices. Fluency in multiple languages is a plus.

**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now! **Job Description** We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2. **What You'll Do** + Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships + Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements + Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently + Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs + Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled + Build and maintain strong relationships with key stakeholders within state governments and public sector agencies + Mentor and guide State Account Managers within their region, fostering a high-performance team environment **What You'll Need** Required: + Bachelor's degree in Business, Public Administration, or a related field + At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients + Reside in a western state, preferably Utah, North Dakota or New Mexico + Demonstrated success in achieving sales targets and managing complex client programs + Strong understanding of public sector procurement processes and contracting + Excellent leadership, communication, and negotiation skills **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $110,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

As a Design Technology Manager, you will be responsible for delivering a Building Information Modeling (BIM) strategy, processes, and promoting the benefits of digital technology. You will support project teams to ensure that projects operate efficiently and effectively. The Design Technology Manager will work closely with project teams, REVIT committee members, IT, and firm leadership to continue to improve MA Design's digital processes. The role of the Design Technology Manager involves the following duties: BIM Standards + Workflow Management Provide leadership and support to project teams on BIM and digital delivery practices Support project teams in adhering to BIM requirements, protocols, workflows, and quality standards. Facilitate coordination meetings to resolve BIM issues and optimize workflows. Audit studio BIM practices, identifying technical gaps, inefficiencies, and inconsistencies Technical Support + Troubleshooting Liaise between project teams and leadership to align BIM strategies with organizational goals. Act as the primary point of contact for BIM-related queries and issues; oversee Revit committee efforts, including Revit tools and families development. Provide technical support and maintenance of core design technologies. Setting up and managing the digital platforms where project models are stored to be shared. Training + Development Facilitate training sessions to upskill project teams in BIM tools and processes. Document lessons learned and best practices to inform future projects. Ensure that staff has access to appropriate tools and equipment required Innovation + Technology Drive adoption of digital delivery methods and new technologies across projects. Maintain current knowledge of design software, industry developments in digital practice, and applicable techniques. Evaluate, recommend, and integrate new technologies, tools, and workflows to enhance digital delivery capabilities - including automation, data-driven design, and AI-assisted processes. Coordinate integration of BIM with other digital tools and AEC platforms. Skills and Qualifications Strong understanding of BIM software (advanced knowledge of Autodesk Revit required), related technologies, and project delivery methods. Advanced knowledge of architectural standard documentation and project development across all design phases. Experience with Dynamo, Grasshopper, Python, or other scripting/programming tools for process automation preferred. Familiarity with visualization tools (e.g., Enscape, Twinmotion). Familiarity with AI tools and experience integrating AI tools into design or project delivery workflows. Ability to lead teams, manage stakeholders, and facilitate effective communication Experience in managing BIM projects and implementation of BIM execution plans Skill in identifying and resolving technical issues and design conflicts Familiarity with both industry-wide and project -specific BIM standards and protocols Bachelor's degree in Architecture, Engineering, Construction Management, or related field. Why choose MA? Rooted in a set of core values, we prioritize our people above all else. We have cultivated a collaborative and inclusive culture where every voice is celebrated and every contribution is recognized. We firmly believe in nurturing the growth and development of our team members, offering continuous opportunities for learning, mentorship, and professional advancement. By joining our talented team at MA Design, you will embark on an extraordinary journey fueled by creativity and innovation. As an integral part of our passionate team, you will contribute to making a positive and lasting impact on the world through the transformative power of design. Together, we will craft spaces that not only fulfill their functional purpose but also leave an enduring impression on those who experience them. Our comprehensive benefits package includes: Medical, dental, and vision insurance Health Reimbursement Arrangement Options for Health Savings Account and Medical/Dependent Care Flexible Spending Accounts Basic life insurance coverage provided by MA Opportunities for additional life insurance, disability, critical illness, and accident coverage Leadership opportunities Paid time off (PTO) bank merges sick, vacation, and personal time, which allows you to the flexibility to use your paid time off as you see fit Seven paid holidays, plus two half-day paid holidays and two floating paid holidays 401(k) profit sharing plan and retirement savings advising Certification and licensure assistance Ongoing career development and advancement opportunities Mentorship program Impromptu get-togethers Workstation flexibility, including a cafe space, hoteling stations, and standing desk compatibility Flexible Schedule Opportunities for community engagement with our CSR partners Casual atmosphere with a supportive and collaborative team Core Values Always Passionate Give More Than You Get Relentlessly Innovative Stronger Together Energetically Optimistic Get Comfortable With Being Uncomfortable Treat Others As They Want To Be Treated MA Design provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. In addition to federal law requirements, MA Design complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. MA Design expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MA Design's employees to perform their job duties may result in discipline up to and including discharge.

**Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Life Sciences **Workplace Type:** Remote **Reference ID:** JN -012026-104883 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** _Remote_ Fortune 10 sized pharmaceuticals organization _Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ _Rate: $65 - $75 / hr. w2_ **Responsibilities:** **Program & Workstream Leadership** + Manage **1-3 workstreams** across IT, business, and external consulting teams. + Ensure alignment across infrastructure, networking, firewall, Basis, and business transformation teams. + Create and maintain detailed project plans, timelines, milestones, and deliverables. + Monitor program‑level KPIs and ensure all milestones are met. **Strategic Alignment & Decision Support** + Align migration strategy with business objectives and organizational priorities. + Translate complex technical concepts into actionable plans for stakeholders. + Make informed decisions balancing technical feasibility and business needs. + Establish governance frameworks for decision‑making and reporting. **Risk, Issue & Dependency Management** + Identify, assess, and mitigate risks specific to S/4HANA migration. + Proactively address roadblocks and technical challenges. + Drive resolution of conflicts between technical and business teams. **Stakeholder & Executive Engagement** + Build strong relationships with executive sponsors, SAP representatives, and external consultants. + Manage expectations of diverse stakeholders across IT, business, and vendor teams. + Deliver clear, concise status reports and executive‑level updates. **Budget & Resource Management** + Manage multi‑million‑dollar program budgets and resource allocations. + Monitor resource utilization and ensure workstream costs remain within budget. + Coordinate with distributed teams across multiple time zones. **Technical & Process Expertise** + Leverage strong understanding of infrastructure, networking, server setup, and database administration. + Apply Agile and Waterfall methodologies depending on workstream needs. + Conduct system and business data analysis for migration readiness assessments. + Ensure compliance with industry standards and regulations (GDPR, SOX, etc.). **Vendor & Partner Management** + Manage interactions with SAP and external consulting partners. + Oversee third‑party vendors supporting integrations, hosting, or custom development. **Post‑Migration Support & Optimization** + Plan for post‑go‑live support, stabilization, and optimization. + Establish support mechanisms for the stabilization period. + Monitor system performance and recommend improvements after go‑live. **Experience Requirements:** + Strong background in technical infrastructure and networking (mandatory). + Experience managing large‑scale enterprise programs with multiple workstreams. + Prior experience with SAP S/4HANA migration strongly preferred. + Expertise in executive reporting, stakeholder communication, and cross‑functional coordination. + Experience managing multi‑million‑dollar budgets and distributed teams. + Proficiency with: + MS Project + JIRA + Smartsheet + Clarity (nice to have) + Experience leading both Agile and Waterfall projects. + Ability to facilitate Scrum ceremonies and traditional PMO processes. + Strong budget experience including the creation and cost control **Education Requirements:** + Bachelors Degree required **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Incident Manager/ Problem Management (5+ Yr Exp) Location: Hamilton, OH Qualifications THE JOB Responsible for leading project teams and large individual projects, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the review, validation and implementation of customer-requested configurations and design changes. Acts in compliance with industry and Company technical requirements, standards, policies, and procedure. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in multiple managed services solutions and vendor equipment. Acts as a key contributor in a complex and crucial environment. THE WORK YOU'LL DO Serves as an intermediary between the Design/Product Teams and the Service Assurance Engineering Team to validate and approve designs Works with implementation teams to onboard new customer solutions Demonstrates advanced knowledge and in-depth understanding of product life cycle. High aptitude for product design and network architecture Interfaces with customers to implement issue resolution and routine maintenance updates and configuration optimization Interfaces with equipment vendors to resolve and document equipment fixes, firmware upgrades, etc. Interfaces with off-net providers to resolve transport, outage and CPE-caused issues Serves as special point of contact/SME for Enterprise Tech Support during new product enhancements and tools enhancements. Able to identify root cause trends and further analyze deep tech data and drive to resolution Identifies knowledge, training and documentation gaps for lower tiers of support and works with training, technical writers and implementation teams to close gaps Manages large technical projects to completion. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization. Refines group process, delegates tasks, represents team on project calls Works service impacting escalations from Engineers 1, 2, 3 and other internal departments Makes configurations changes as necessary /applicable Creates, reviews and maintains documentation for individual customer solutions. Able to communicate at all levels of the organization clearly and effectively Develops and delivers technical training Able to function independently. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. KNOWLEDGE AND ABILITIES Highest level escalation point for Managed Services customer issues. Serves as Subject Matter Expert for all products and customer implementations. Proactively reviews customer solutions to identify and resolve potential issues. Proactively makes design improvement recommendations. Provides a great customer experience. EDUCATION AND TRAINING Qualifications: Bachelor's Degree or Equivalent Certifications: CCNP, CCDP, JNCIP (preferred) Additional Information If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world. The Job Details are as follows: Technical Manager OCLC, Inc. seeks a Technical Manager at its Dublin, OH HQ, to manage the dev team daily, incl. partnering w/ the product team to plan the feature roadmap, working w/ delivery leads to sequence & arrange the work, and leading devs to get it done. Req. BS in Comp. Sci. or similar and 3 years of exp. Exp. must include at least 3 years of Kafka, Git, Jenkins, Maven, Control-M, and implementation of ETL pipelines. Apply online at ************ EOE

* A professional individual who will assist our sales team and provide technical support and assistance to customers who use our raw material offerings. * Communicate with our customers and supplier partners in person, phone and email to understand their needs, issues and bring solution-based proposals. * Troubleshoot and resolve technical problems and provide recommendations for improvement. * Prepare and deliver technical reports, presentations, or demonstrations to customers or management. * Provide training and guidance to customers and our sales team in the CASE markets with an emphasis on Dow Coating Materials binder polymers and additives for coatings and paints. Essential Tasks of the Position * Maintain records of customer interactions, transactions, and feedback. * Stay updated on the latest trends, developments, and regulations in the chemical industry. * Collaborate with sales, marketing and research teams to provide feedback, insights, or suggestions for product development or enhancement. Requirements Education * Candidate should have a bachelor's degree in chemistry or a related field. Experience * Relevant work experience is required, paint and coating formulating knowledge is preferred. Polymer synthesis. Knowledge/Skills * Intermediate level of expertise in MS Office and Contact Management Software * Excellent verbal and written communication abilities * Ability to maintain professional conduct that always exemplifies the corporate policies, particularly when interacting directly with internal and external customers. * Ability to handle sensitive information with confidentiality and discretion. * Detail oriented with strong, accurate clerical skills. * Proficient at multi-tasking * Highly motivated * Strong technical, analytical, and problem-solving skills Competencies * Ability to work independently or as part of a team. * Ability to travel to customer and principal sites or other locations as needed. * Capable of traveling by plane or car to customer sites, 50% travel is required. Physical Requirements * Satisfactory motor skills relevant to position * Ability to sit for extended periods of time. * Ability to lift to twenty-five pounds.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TEAM: Business & Technology Solutions (BTS) department is a team of business analysts, IT architects and project managers, who support our clients in designing, planning, and conducting digital transformations in their business. We create a bridge between business objectives and the world of IT solutions that can help to achieve them. We're striving to understand client's business, current and future challenges, as well as their IT environment. We then propose, design, plan and help to implement new technological solutions or changes in the current IT landscape to improve or transform relevant business processes. We often define requirements for new IT projects that are later implemented by other Capgemini units or external partners. For the BTS department, we are looking for people, who will use their skills and experience to support our clients in manufacturing area, especially by implementation and transformation of Manufacturing Operations Platforms. YOUR TASKS: * Taking part in consulting, transformation, and roll-out projects for our clients. * Supporting organization and moderation of meetings and workshops with clients' representatives, in which you will get to know their business, current and future challenges as well as collect and structure requirements resulting from them. * Analyzing, modeling, and identifying improvements of business processes as well as in IT systems and environments in order to propose and design changes and optimizations. * Cooperating with clients, technology experts and development teams to design new technology solutions or changes in existing IT systems and landscapes. * Taking part in defining requirements and creating specifications for new IT systems or changes and transformation of existing IT environments. * Supporting by presentations and discussions on proposed solutions. YOUR PROFILE: * You have experience related to manufacturing (in particular in machinery, pharmaceutical or automotive industries); * You came in contact with the IT world, you understand the software development process, basic concepts in IT architecture, you have participated in rollouts of IT systems; * You are familiar with current market trends and concepts related to Digital Manufacturing, Industrial IoT, Industry 4.0, Shop Floor Integration, Edge Computing; * You worked with IT systems supporting production and/or logistics like MES, SCADA, ERP etc.; * Your knowledge and experience regarding relational databases and SQL will be an additional asset; * You feel good in relationships with people, you are a communicative person and find satisfaction in helping colleagues or clients and gaining their attention for your ideas and services; * You know German and English very well; * You are good at analytical thinking - you can analyze processes/situations/problems in a structured way and propose solutions, focusing on the business goals of your activities. WHAT YOU'LL LOVE ABOUT WORKING HERE: Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform; Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

UASI is a nationally recognized leader in Health Information Management, delivering solutions that support optimization and strategic alignment across the mid-revenue cycle. We are currently seeking a Project Manager to join our team. The Project Manager will serve as the vital link between internal and external stakeholders and the development team. This role is responsible for translating high-level business needs into actionable technical requirements, managing the Scrum lifecycle, and ensuring that our development pipeline remains prioritized and aligned with our strategic goals. The ideal person will be driven by the goal of effectively and efficiently meeting timelines for product and feature launch and helping clients gain the most value from our solutions. Responsibilities include: Sprint Management: Lead and facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, backlog grooming, and retrospectives. Help test and validate completed work. Documentation & Story Writing: Author clear, concise user stories and technical issues that provide the development team with the necessary context to execute work effectively. Backlog & Prioritization: Collaborate with leadership to plan and prioritize the product backlog, ensuring the team is always working on the highest-value tasks. Stakeholder Engagement: Field questions from users and stakeholders, providing updates on project status and gathering feedback to refine requirements. Requirements include: Education: Bachelor's degree in Business, Information Technology, or a related field. Certifications: PMP or Certified Scrum Master (CSM) is a strong plus. Domain Experience: Previous experience in a healthcare setting is highly preferred. Technical Literacy: Sufficient technical background to understand development workflows and write "useful" tickets that describe technical work to be done. Medical Domain Knowledge (Bonus): Familiarity with medical coding, HCC audits, or Value-Based Care (VBC) workflows. Data Tools: Experience with Power BI and SQL for reporting or data visualization is a significant plus. Low/No Code Database: Familiarity with low/no code database solutions (like Quickbase) highly valued. Communication: Exceptional verbal and written communication skills, with the ability to "translate" between technical and non-technical audiences; train and explain to internal and external users; and engage with potential outside vendors while maintaining a positive “do what it takes” attitude. Ability to work in a hybrid environment in Cincinnati, OH. Why UASI? UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer competitive pay and an excellent benefit package. Apply today to help us deliver meaningful, high-quality solutions!

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications SKILLS REQUIREMENTS:Sound written and oral communication skills required Demonstrates strong leadership and project management skills within a team environment Must be able to adjust to multiple demands, shifting priorities, and rapid change Must be results and goal oriented, possess sound judgment and ability to apply critical thought processes when developing solutions EDUCATION & EXPERIENCE REQUIREMENTS:SAP/GRC experience strongly preferred Bachelor's degree in Management Information Systems, Computer Science or similar degree CISA preferred1-3+ years large public accounting firm or general industry IT audit experience preferred Must be experienced in performing audits within a multi-platform, networked environment Specific Skills Needed: Seeking an individual with the ability to learn quickly, attention to details, strong communication skills (written and verbal) and reliable. Specific skills: audit background, developed Policy and Procedures, project management skills, information security background (optional), HITRUST knowledge (optional) Additional Information $23/hr 6 MONTHS