Information Technology Technical Services Manager remote jobs

Skills - IT Audit, ERP, SAP, SAP S/4 HANA, SAP S/4 Implementations, S/4 Fashion, Audit Manager My client, a Global leader in the Apparel space, is presently looking to on-board a Full Time I.T. Audit Manager with a specific background within SAP S/4 HANA implementations. The role will be based out of my client's offices in Bloomfield, NJ, with a 3 day on-site, 2 day remote working schedule. The successful Senior Internal Audit Manager (ERP Implementation & Analytics) will play a pivotal role in my client's global SAP S/4 transformation initiative, reporting directly to the IT Internal Audit Lead. This position will lead critical audit activities across a multi-year, multi-regional ERP implementation. The role combines strategic oversight of ERP implementation audits with hands-on leadership in risk assessment, control design, and process improvement. The successful candidate will serve as a key liaison between Internal Audit, Business stakeholders, IT teams, and third-party partners throughout the project lifecycle. The Role Execute all phases (planning, fieldwork, and reporting) of global, large-scale ERP implementation audits, which include, but are not limited to, performing walkthroughs, documenting process flows, testing, and communicating results to stakeholders. Lead and coordinate with third-party vendors/consultants on ERP (SAP S/4) implementation audit activities. Identify and assess risks associated with ERP implementation and integration. Evaluate controls to ensure data integrity, security, and system access within ERP systems, protecting against unauthorized access, breaches, and inaccuracies. Review ERP systems to identify risks to comply with relevant laws and standards. Provide guidance on SOX compliance requirements throughout the ERP implementation lifecycle. Contribute to the execution of audit procedures to assess the design and operating effectiveness of IT processes and controls. Document accurate and detailed work papers clearly describing the audit procedures, the result of work performed, and conclusions reached. Identify and implement data analytics improvements and automation opportunities to increase the efficiency and impact of audit procedures. The Candidate Bachelor's Degree in Information Systems or related fields. Must have experience with pre- and post-implementations and/or large-scale technology transformation projects. SAP S/4 HANA implementation experience Industry certifications in audit, security, and/or technology (e.g., CRISC, CISSP, CISM, CISA). Strong understanding of concepts related to information systems audit, information security, general IT controls, application controls, integrations, and technology risks. Strong understanding of commonly used internal control frameworks including COSO, COBIT, NIST Cybersecurity Framework, and related business process control activities. Working knowledge of SOX compliance requirements and their application in ERP environments. Working knowledge of cloud-based systems and compliance in cloud environments. Excellent verbal and written communication skills with demonstrated ability to succinctly present complex technical issues and improvement opportunities to senior leadership, develop executive-level presentations and reports, facilitate discussions across all organizational levels, and build and maintain strong stakeholder relationships. Proficiency in computer software and data analytics tools (e.g., Dataiku, IDEA, Tableau) and automation technologies (e.g., UiPath RPA), with demonstrated experience in implementing automated audit procedures. Experience with SAP S/4 HANA implementations preferred. Big 4 consulting experience preferred. Salary Expectations - $150k-$165k Per Annum + Benefits Please send resumes directly to ********************************* and we can look to discuss the specifics. I look forward to hearing from you. Skills - IT Audit, ERP, SAP, SAP S/4 HANA, SAP S/4 Implementations, S/4 Fashion, Audit Manager IT Audit Manager (ERP) - Hybrid (On-Site/Remote) - Bloomfield, NJ

A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations. About the Opportunity: Schedule: Monday to Friday Hours: 8:am to 4:30pm Setting: Remote Responsibilities: Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies Managing scope, schedule, risks/issues, budget, communications, procurement, and change control Liaising with business and technical stakeholders and communicating effectively at all management levels Managing project activities using ServiceNow, M365, and project governance tools Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously Driving vendor management, reviewing invoices, and overseeing deliverables Ensuring adoption of change through strong communication and stakeholder alignment Continuously improving delivery processes, project reporting, and team organization Qualifications: 7+ years of combined IT Project Management experience Proven track record delivering Waterfall projects and managing complex technical initiatives Experience navigating difficult conversations and aligning cross-functional teams Strong background in Project Delivery, Forecasting, and SDLC Governance Familiarity with ServiceNow and M365 Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset) Desired Skills: PMP or similar PM certifications Experience in the Financial industry Solid understanding of Security rigor and branch/campus technology implementations Background delivering Security Infrastructure-related technologies Experience with Azure DevOps

At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote

About Neudesic Passion for technology drives us, but it's innovation that defines us. From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster. What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you. As a member of the service line leadership team, you will shape the strategy and technical impact of our Application Innovation Practice by guiding consulting skills and capabilities that enable us to realize our clients' highest-value opportunities, address their most critical challenges, and transform their enterprises through modern engineering and AI adoption. As a seasoned technology and consulting leader, you'll leverage your deep experience architecting, developing, and deploying modern cloud and AI-based applications on Microsoft Azure. You'll lead high-performing teams to deliver enterprise-scale transformation initiatives and offerings spanning application modernization, cloud-native development, AI engineering, and developer productivity enablement. You'll guide a multidisciplinary team of architects, consultants, and engineers who design and implement solutions that use Azure Native, modern AI across the Azure/Microsoft stack to enable intelligent applications, automation, and generative experiences. Responsibilities Shape and execute the strategy for Neudesic's Application Innovation and AI Engineering practice. Design and as needed, lead, complex client solutions and engagements focused on AI-enabled modernization, intelligent application design, and digital transformation. Architect and deliver AI-first solutions that combine modern software engineering, cloud scalability, and generative intelligence. Partner with Microsoft and internal Neudesic/IBM teams to align with joint go-to-market and innovation initiatives in AI and Cloud. Coach and mentor consultants and architects on modern engineering practices, responsible AI, GitHub Copilot adoption, and agentic AI patterns (RAG, orchestration, reasoning, etc.). Engage in executive-level discussions to define modernization roadmaps and AI strategy aligned to business outcomes. Contribute to thought leadership and reusable accelerators (e.g., Neudesic's Nexus, DIP, Kinisi, Ploceus, and AI Foundry solutions). Oversee project delivery excellence, ensure adherence to engineering best practices, and drive continuous improvement across distributed teams. Qualifications Proven success as a consulting leader or director driving modern cloud and software engineering initiatives. Deep expertise with Microsoft Azure, including PaaS services, Azure OpenAI, Cognitive Search, and Azure Machine Learning. Strong understanding of AI Engineering principles-data preparation, prompt engineering, RAG pipelines, model fine-tuning, and agentic orchestration. Mastery of software architecture patterns including event-driven, microservices, domain-driven design (DDD), and API-first. Demonstrated success leading cross-functional delivery teams and partnering with product, data, and AI specialists to deliver measurable outcomes. Experience with DevOps and modern SDLC pipelines using GitHub, Azure DevOps, GitHub Actions, CI/CD, and Infrastructure as Code (Bicep, Terraform, ARM). Executive presence and communication skills to engage C-level clients and drive strategic decisions. Deep commitment to Neudesic's values and culture of collaboration, discipline, and innovation. Technical Skills & Experience Front End - React, Angular, TypeScript, Blazor, Fluent UI Backend - .NET 8, C#, Node.js, Python, FastAPI, Azure Functions, APIs AI & Cognitive Services - Azure OpenAI, Semantic Kernel, Azure AI Foundry, Cognitive Search, LLMs, RAG, Fine-tuning, LangChain (Python/C#) Data & Integration (plus) - Microsoft Fabric, Azure Data Lake, Databricks, Synapse, Cosmos DB, SQL, Redis, PostgreSQL Infrastructure & DevOps (plus) - Azure Kubernetes Service (AKS), Azure Container Apps, GitHub, Azure DevOps, Terraform, Bicep, ARM Security & Governance - Zero Trust principles, Azure Policy, RBAC, Entra ID, Managed Identity, API Management Process & Culture - Agile, Scrum, DevSecOps, MLOps, AI Ethics & Responsible AI Practices Design & Architecture - Domain-Driven Design, Event-Driven Architecture, UX Collaboration, Solution Blueprints Requirements Deep technical understanding of modern and AI-powered software development. A passion for engineering excellence, quality, and innovation. Curiosity and creativity in applying AI to real-world business problems. Proven ability to lead teams and foster talent in a growth-oriented environment. A disciplined, outcome-driven approach to leadership, delivery, and client engagement. About the Application Innovation & AI Engineering Practice The Application Innovation & AI Engineering practice is at the heart of Neudesic's transformation strategy. Our mission is to help clients modernize with confidence, innovate faster, and integrate AI into their core business applications responsibly and securely. We combine deep engineering expertise with Microsoft's ecosystem of tools and services to build intelligent applications, improve developer productivity, and unlock enterprise value through responsible, scalable AI adoption. Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location. Phishing Scam Notice Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more. Neudesic is an Equal Opportunity Employer All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************

Data Center Engineering Manager - Remote Opportunity We are looking for a seasoned leader to guide a multidisciplinary team in managing and executing large-scale infrastructure projects. The ideal candidate will be responsible for overseeing the design and implementation phases of complex technical facilities, ensuring alignment with both client expectations and internal standards. This role includes collaborating with internal teams and external partners to ensure effective delivery of projects, from the initial design phase through to construction completion, while fostering a culture of innovation, quality, and operational efficiency. Key Responsibilities: Direct the design and implementation process for both new and renovation projects, ensuring all client requirements and internal guidelines are met from start to finish. Establish and maintain a design framework that includes standardized tools, methods, and processes, ensuring clarity and consistency throughout the project lifecycle. Ensure designs are aligned with functional and performance requirements while adhering to relevant industry codes and standards. Drive the adoption of innovative solutions to improve sustainability and accelerate project timelines. Lead cross-functional teams through key planning and design milestones, ensuring deadlines are met, and costs remain within budget. Oversee the execution of construction administration activities, ensuring design integrity is maintained throughout the build phase and resolving issues that may arise on-site. Manage the process for handling design changes, ensuring all modifications are aligned with project goals and client requirements. Develop project budgets, identify risks, and define the scope, while carefully tracking all associated costs throughout development. Lead design reviews and value engineering sessions to optimize cost-efficiency without compromising project quality or performance. Monitor and track project milestones to ensure timely delivery of all design-related deliverables. Stay informed on the latest industry trends and technological advancements, incorporating new ideas into the design process. Evaluate design and construction alternatives to foster innovation and optimize lifecycle costs without sacrificing functionality. Conduct post-project evaluations to capture key learnings and share insights for continuous improvement. Ensure effective collaboration among teams to meet design expectations and quality standards. Ensure all projects comply with applicable regulations and industry standards. Qualifications: Required: A Bachelor's degree in Engineering, Architecture, or a related field, or equivalent experience. 10+ years of experience in project design and management, with a focus on large-scale infrastructure facilities (i.e. Data Centers) Experience in both ground-up and renovation projects, with a deep understanding of technical systems. Willingness to travel as needed (about 25%). Preferred: Professional certifications (P.E.) are highly desired. Extensive experience managing systems design for large infrastructure projects, including power distribution, telecom, and security systems. Familiarity with design tools such as AutoCAD, Revit/BIM, and project management software (e.g., Bluebeam, Microsoft PowerPoint). Solid understanding of infrastructure systems, including HVAC, electrical, and fire protection. Strong proficiency in project management software and standard office tools (MS Project, Google Earth, etc.). Self-starter with strong multitasking skills and the ability to work independently with minimal direction. Excellent written and verbal communication skills. A positive, solution-oriented attitude with a focus on efficiency and customer satisfaction. Key Characteristics: Strong leadership capabilities with the ability to manage and coordinate cross-functional teams. Creative problem-solver with the ability to drive technical and process innovation. Excellent communicator capable of managing multiple stakeholders and ensuring alignment across various teams. Highly organized and detail-oriented, ensuring consistent high-quality results while adhering to project timelines and budgets. This role offers a unique opportunity to lead impactful projects, working with a talented team on innovative infrastructure solutions.

RYZ Labs is hiring for a Data Center Manager to oversee day-to-day operations, ensuring high availability and consistent performance. Experience with power, cooling (HVAC), and physical security preferred. Day/night shifts and on-call available! Responsibilities:Lead daily data center operations to meet uptime, capacity, and SLA targets.Manage staff schedules, training, performance; coordinate vendors/contractors.Own site budget, purchasing, and cost controls.Plan capacity and execute efficiency and reliability improvements.Monitor facility health and KPIs (DCIM/BMS); report and act on trends.Ensure safety, security, and regulatory compliance; manage audits and SOPs.Drive incident/change management and root-cause remediation.Oversee preventive/corrective maintenance and installation activities. Qualifications:Bachelor's in Engineering/IT or equivalent experience.5+ years in critical facilities or data center operations.Strong knowledge of UPS, generators, power distribution, CRAC/CRAH, and cabling.Experience with DCIM/BMS and ITSM/ticketing; ITIL a plus.Proven leadership, vendor and budget management; willing to work shifts/on-call.Certifications a plus: CDCP/CDCS, ITIL Foundation. About RYZ Labs:RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect:- Customer First Mentality - every decision we make should be made through the lens of the customer.- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.- Ownership - step up if you see an opportunity to help, even if not your core responsibility. Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.- Frugality - being frugal and cost-conscious helps us do more with less.- Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. **Ready to shape the future of resilient communities?** We are seeking a talented **Program Manager for Data Center Campus Developments** . This is a **remote** position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities. **What You'll Do:** + Establish and maintain standards for projects, clients, and vendor activities + Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met + Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects + Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments + Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives + Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand + Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met + Maintain a strong understanding of current BIM, VDC standards, and industry solutions + Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work + Engage in business development efforts and prepare responses to Requests for Proposals + Collaborate with other leaders on project execution and delivery + Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements + Request billing and payment terms with clients and participate actively in Accounts Receivable efforts + Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group + Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions + Contribute content for internal and external marketing purposes and outreach on social media platforms **What You'll Bring:** + A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university + Minimum 8+ years of experience in data center campus development projects + Minimum 3+ years of project management experience + The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules **Salary Range:** At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above). **Benefits:** + Flexible Work Environment + Paid Parental Leave + Medical + Dental + Vision + Life and AD&D Insurance + Short-Term and Long-Term Disability + 401(k) with Company Match + Paid Time Off + Holidays _Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce._ **Verdantas is an EOE** **race/color/religion/sex/sexual** **orientation/gender identity/national** **origin/disability/vet** Ready to take the next exciting step in your career journey? Dive into our current job openings and discover the perfect opportunity waiting just for you. Explore our diverse range of roles across various departments and embark on a path towards growth, innovation, and success. Your dream job could be just a click away... For assistance filling out applications, complete this form (************************************************************************************************************************************** .

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities? We are seeking a talented Program Manager for Data Center Campus Developments. This is a remote position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities. What You'll Do: Establish and maintain standards for projects, clients, and vendor activities Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met Maintain a strong understanding of current BIM, VDC standards, and industry solutions Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work Engage in business development efforts and prepare responses to Requests for Proposals Collaborate with other leaders on project execution and delivery Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements Request billing and payment terms with clients and participate actively in Accounts Receivable efforts Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions Contribute content for internal and external marketing purposes and outreach on social media platforms What You'll Bring: A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university Minimum 8+ years of experience in data center campus development projects Minimum 3+ years of project management experience The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules Salary Range: At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above). Benefits: Flexible Work Environment Paid Parental Leave Medical Dental Vision Life and AD&D Insurance Short-Term and Long-Term Disability 401(k) with Company Match Paid Time Off + Holidays Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet

About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.

ABOUT ALU At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century. African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses. We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities. HOW WE WORK The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding. ABOUT THE ROLE The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance. This is both a strategic and hands-on role requiring deep operational maturity and security discipline. ROLE RESPONSIBILITIES 1. IT Service Management, Platform Uptime & Operational Security Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services). Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows. Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts. Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc). 2. IT Support Team Leadership & Secure Operations Lead and coach the IT Support team to deliver secure, responsive support. Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines. Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices. Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes. 3. Vendor & Contract Governance with Security Controls Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms) Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations Support contract evaluations, renewals, and procurement processes 4. Cybersecurity, Threat Prevention & Compliance Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA) Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles). Conduct regular access reviews, audit trails, configuration audits, and logging reviews. Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the Cybersecurity Audit & Remediation Plan (2025). Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints. Own security awareness training and phishing simulations to reduce user risk. Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis. Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness. 5. System Lifecycle Support & Documentation Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs. Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning. Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies. Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews Maintain documentation and workflows related to user identity management, system roles and access policies 6. Service Governance & Continuous Improvement Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews Track and report service quality and security posture metrics to leadership. Establish and improve internal ITSM practices, aligning with frameworks such as ITIL Participate in technology governance forums and audit response processes to ensure service accountability\ Contribute to risk registers, audit responses and compliance certification efforts. Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards. QUALIFICATIONS Bachelors degree in Information Technology, Computer Science or a related field ITIL certification or equivalent experience in IT Service Management required Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar) Cloud platform security knowledge (Google Admin, AWS, GCP, Azure) Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2) EXPERIENCE AND SKILLS 8+ years in IT operations or service management, with 5+ years in leadership Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems) Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance Experience leading IT audits, compliance reviews and security hardening initiatives Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches

Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas - your next great opportunity is just a few clicks away! We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including: Competitive salary Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one An encouraging and collaborative team environment that values diverse perspectives and fosters innovation On-the-job and cross-training opportunities A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls. What you will do The Project Manager is part of our Building Solutions North America business at Johnson Controls. Lead large, complex, multi-million dollar Controls construction projects in data centers throughout the U.S. This is a U.S. Based Remote position. Will travel to customer sites, including data centers, as required by the project, potentially traveling up to 50% or more at times. Under general direction, responsible for the profitable execution of assigned projects within data centers. Works with Owner and contractor sales managers, branch installation managers, and teams as needed to provide sales support activities early in the TAS and development process, offering recommendations on strategy, vendor/partner selection, scope enhancements, value engineering, risk assessment, etc. Ensures that assigned data center projects are completed accurately, on-time, billed, within budget, and within the scope of the contract. Maintains positive cash flow and actively pursues selling change orders. Ensures work performed complies with state, local, and federal legal requirements and operates on the job with the highest ethics. Adheres to and ensures Johnson Controls staff and subcontractors enforce all safety standards. Responsible for following consistent and repeatable project management procedures and processes. Maintains an effective balance between customer satisfaction and project financial results. How you will do it Acts as the primary on-site leader for execution teams on assigned data center projects, developing project schedules and implementing them according to plan. Evaluates the contractual scope of work and the impact of client-issued bulletins, field directives, and/or scheduling changes. Actively pursues additional work through change orders, performing associated cost estimates, preparing proposals, and negotiating final settlement prices and customer acceptance. Manages costs, billings, and collections, completing project billings in a timely and accurate format to the client while maintaining profitability goals and positive cash flow. Reviews and interprets contract terms and conditions specific to data center construction. Analyzes financial reporting systems and project schedules to proactively address potential problems. Effectively communicates project progress, issues, and financial status to management as required, applying Microsoft Project to implement and evaluate job progress and risks. Manages risks and establishes project recovery plans when needed, resolving disputes with minimal critical issues. Negotiates, prepares, and issues subcontracts for data center projects. Ensures project document controls comply with contract requirements and JCI standards. Oversees project construction for compliance with specifications, local codes, and installation techniques specific to data centers. Manages the selection, ordering, and delivery schedule of materials to be procured for assigned data center projects. Develops and maintains viable long-term relationships with customers, consultants, prime contractors, and subcontractors in the data center industry. Attends job progress meetings as required, ensuring subcontractors understand project expectations. Coordinates with the CMS and HVAC Installation Manager, Systems Team Leader, and/or Branch Mechanical Project Team Leader for resource allocation to meet project objectives. Ensures engineering and commissioning performed by the field team align with established standards. Facilitates customer concerns regarding product-related problems within data centers. Assists Area Management Team and/or sales in project development efforts within the data center sector. Coordinates customer training requirements specific to data center operations. For select and/or mechanical projects, may collaborate with and provide direction to truck-based teams assigned to projects under the Project Manager's control. For select and/or mechanical projects, may self-perform sales support activities early in the audit process to provide guidance on vendor/partner selection, scope enhancements, value engineering, risk assessment, etc. For select and/or mechanical projects, may self-perform cost estimating, project scheduling, and project management of assigned data center projects. What we look for Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, or Architecture, or an Associate's Degree with equivalent work-related experience. Minimum of eight years of direct project management experience in the Building Construction Industry, particularly in data centers. Management experience with projects related to Mechanical Retrofits, HVAC controls, BAS management, Fire management, and Security management systems within data centers is desired. Expectation that PMI/PMP (Project Management Institute, Project Management Professional) certification will be obtained within 2 years of employment in the position. Demonstrated verbal and written communication skills. Ability to communicate technical material to a non-technical audience. Proficient in Project Management software and financial accounting systems. Strong personal computer working capabilities in MS Office (Excel, Word, PowerPoint, Project), Adobe Writer, Visio, and basic Windows environment. Travel 10%, will vary on project assignment. Projects may exist outside of assigned geography. Able to complete projects of higher project and contract complexity (multiple subcontractors and multiple scopes of work). Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different subject areas HIRING SALARY RANGE: $97,000-130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-MM1 #LI-Remote Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Manages the daily operations and work activities for the Miami Cancer Institute's Cancer Data Center. Ensures compliance with oncology program accreditation standards, Florida Cancer Data System reporting regulations and standards related to oncology information management and documentation requirements. Scope of responsibility includes all Baptist Hospital South Florida hospital entities and Baptist Outpatient Service facilities. Estimated salary range for this position is $88478.97 - $115022.66 / year depending on experience. Bachelor's Degree required. Must be Certified Tumor Registrar (CTR) through the NCRA. Three years of leadership experience required. Possess at least three years experience in supervising Oncology Data Specialists, developing relationships, assisting or interacting with physician groups and product lines in a complex health care organization. Experienced in strategic planning for a hospital cancer registry with proven innovation and system improvements. Skilled in registry software including running complex reports and data dissemination. Proficiency in Microsoft office products required including communication tools with ability to learn new applications as required. Skilled in written and oral presentations. Proven ability to work well with physicians and multi-disciplinary groups.

Sentinel Blue is looking for a Senior IT Operations Manager to join our Operations organization, working alongside peer leaders in Security, Compliance, PMO, and Customer Success. This role will directly lead our Service Desk and Infrastructure Engineering teams while owning the full lifecycle of IT operations from ticket intake and resolution through remediation, automation, lifecycle management, and continual service improvement. The ideal candidate has strong leadership skills, a hands-on technical foundation across Microsoft and cloud infrastructure, and a passion for building repeatable and secure operational practices. They should communicate effectively with both executives and engineers, drive ITIL-aligned processes, enforce change management standards, and deliver reliable service outcomes across our client environments. This is a full-time position that is fully remote. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions. A day in the Senior IT Operations Manager role: The Senior IT Operations Manager will oversee the full lifecycle of IT services and infrastructure operations, ensuring reliability, security, and responsiveness across all client environments. A typical day may include managing ticket escalations, coordinating service desk workflows, reviewing infrastructure performance metrics, and ensuring adherence to secure baseline configurations for systems such as Windows 11, Windows Server, mac OS, Microsoft 365, and Azure. This role will track and improve key operational metrics, including ticket volume, SLA adherence, MTTR (mean time to resolution), system uptime, patch compliance rates, backup success rates, and individual contributor performance indicators. They will establish and maintain dashboards for visibility across leadership and technical teams, and ensure that SLA and KPI targets are clearly defined, measured, and met. The Senior IT Operations Manager will also participate in change management activities, conduct post-incident reviews, and collaborate with peer teams in Security, Compliance, PMO, and Customer Success to align technical practices with operational and security objectives. They will help refine ITIL-aligned processes and implement automation and knowledge-sharing initiatives that drive long-term efficiency and service quality. As the organization grows, this role will have opportunities to shape infrastructure modernization roadmaps, mentor technical staff, drive continuous improvement initiatives, and expand into strategic leadership or architecture positions. Responsibilities: Lead the Service Desk and Infrastructure Engineering teams, ensuring consistent ticket lifecycle management from intake through resolution and post-incident review. Monitor and improve operational metrics including SLA performance, MTTR, ticket volume trends, escalation rates, patch compliance, backup success, and infrastructure uptime. Maintain clear escalation paths and ensure appropriate ticket categorization, prioritization, and assignment across support tiers. Drive the development and enforcement of secure baseline configurations for Windows 11, Windows Server, mac OS, Microsoft 365, Azure, and endpoint devices. Oversee patching, backup, disaster recovery, and environment lifecycle management, ensuring accurate tracking and remediation of failures or exceptions. Implement and refine ITIL-aligned processes including Incident, Problem, Change, and Knowledge Management frameworks. Coordinate with peer teams in SOC, Compliance, PMO, and Customer Success to align operational practices with security, regulatory, and customer-facing objectives. Participate in change management activities, including risk scoring, approval workflows, rollback planning, and impact communication. Conduct post-incident reviews and root cause analyses, ensuring remediation activities are documented, tracked, and executed. Maintain operational documentation, SOPs, runbooks, asset inventories, and knowledge base articles to standardize and streamline support. Manage performance expectations for individual contributors through metrics, coaching, and feedback loops driven by data and SLA adherence. Identify automation opportunities and drive continual service improvement initiatives that reduce recurring incidents and increase operational efficiency. Provide regular reports and operational insights to leadership, translating complex technical metrics into clear business narratives. What We Can Offer: Sentinel Blue is a young company with a focused mission: We're bringing enterprise-class cybersecurity to small and medium sized businesses. Frankly, we're pushing the envelope of how things are done and constantly seeking innovative ways to meet that mission. The pace is fast, and we're always learning new things. This is a great place if you want to expose yourself to new and emerging technologies, want to be challenged, and want to build your skills. Further, success in this role can quickly transition into a team leadership role. The right person will find themselves in a fun, dynamic environment, working on interesting problems and making a real difference. You will be required to achieve a Security+ certification in the first 2 months of hire; we'll cover your certification costs and provide paid time for you to study! Requirements: U.S. citizenship - by nature of our work with the defense industry, all employees must be eligible for a Secret clearance. 5-10 years of experience in IT operations, service delivery, infrastructure engineering, or IT leadership roles. Proven experience managing Service Desk, Tiered Support Models, and escalation workflows. Hands-on experience with infrastructure technologies such as Windows 11, Windows Server, mac OS, Microsoft 365, Azure, virtualization platforms, and enterprise networking. Demonstrated ownership of operational metrics such as SLA adherence, MTTR, uptime, patch compliance, backup success rates, and ticket volume reduction. Experience implementing or improving ITIL-aligned processes including incident management, change management, problem management, and knowledge management. Ability to lead teams, make decisions under pressure, assign priority appropriately, and maintain operational discipline. Experience deploying and enforcing secure baseline configurations across client environments. Strong communication skills, with the ability to clearly report status, escalate risks, and translate technical issues into business impacts. Ability to manage multiple initiatives simultaneously while driving tasks to completion through structured workflows. CompTIA Security+ certification is required in the first 2 months of hire Desired Qualifications: Relevant certifications such as CMMC Certified Professional (CCP), Certified CMMC Assessor (CCA), ITIL Foundation/Practitioner, CompTIA Network+, Azure Administrator, Azure Solutions Architect, CCNA, CISSP, or related technical credentials. Experience working in a multi-client consulting or managed services environment. Prior work supporting multiple organizations simultaneously is highly valued. Familiarity with Azure Government and Microsoft 365 GCC High environments, including their unique compliance and security requirements. Practical understanding of security and compliance policies such as least privilege, RBAC, audit logging, configuration baselines, change management, and endpoint protection. Experience leading technical teams in client-facing roles such as IT operations, consulting, infrastructure engineering, Service Desk leadership, or support management. Understanding of cloud-first architecture and securing environments built in Azure, Microsoft 365, and hybrid environments. Experience with related frameworks such as CMMC, NIST 800-171, NIST 800-172, NIST 800-53, FedRAMP, ISO 27001, CIS Controls, or SOC 2. Ability to analyze infrastructure configurations and determine whether policies or technical safeguards meet operational and security objectives. Demonstrated passion for continual improvement, automation, and professional growth, with potential to advance into Director-level roles. Bachelor's or Master's degree in Information Systems, Computer Science, Cybersecurity, Business, or a related technical field. Benefits: Fully paid individual healthcare, vision and dental insurance for the employee. Paid certification and training opportunities. Three weeks of paid vacation + 10 paid holidays. A supportive environment with a focus on keeping healthy work-life balance. Retirement benefit (401k) with company match.

Full-time Description Job Name: IT Operations Manager Job Reports To: Chief Information Officer Department: Information Technology FLSA Status: Salaried Exempt Schedule: Monday - Friday, 8:00 am to 4:30 pm There is some work from home flexibility to be determined by the manager; however, this is not a full-time remote position and requires working in the Nashville, TN office two days per week or as needed. : The IT Operations Manager is responsible for the coordination, negotiation, review, and administration of contracts and service agreements within the Information Technology department. This role will ensure all IT-related contracts are executed efficiently, comply with internal policies and external regulations, and align with the organization's goals and budgetary constraints. It also includes assisting the CIO with the tracking of annual budgets and contract costs. This person will also assist in summarizing the status of projects both outsourced IT and strategic technical projects or internal projects that support the IT department. Requirements Responsibilities: Contract and Vendor Management Draft, review, and negotiate IT-related contracts, including software licenses, hardware purchases, SaaS subscriptions, service agreements, and consulting contracts. Maintain an organized repository of executed contracts, amendments, renewals, and expiration dates. Monitor and track contract lifecycle milestones such as renewal dates, termination options, and compliance deliverables. Ensure all contracts are routed for appropriate legal and executive approvals. Coordinate with internal stakeholders to evaluate and select vendors for IT solutions and services. Establish and maintain vendor performance evaluation procedures. Facilitate vendor onboarding, including collecting documentation such as NDAs, compliance statements, and background checks as required. Financial Administration Work closely with the CIO and Finance and Accounting to validate IT purchase requests, track spending against contracts, and manage budget alignment. Assist with invoice review and payment tracking for contracted services. Coordinate with IT leadership for cost-saving opportunities through contract consolidations or renegotiations, as well as other IT related opportunities Manage purchase requests including logging, scanning and e-filing. Manage all invoices by logging, routing for approval, scanning, and e-filing. Log, track, scan and e-file all American Express transactions. Assist in preparing materials for annual budgets and tracking actuals. Coordinate procurement process for IT equipment. Project Support Assist IT project teams with contract deliverable tracking and milestone adherence. Ensure that contract terms are clearly communicated and understood by project stakeholders. Update projects in the IT dashboard and IT roadmaps. Participate in technical strategic planning. Meeting Coordination & Documentation Schedule and coordinate meetings with vendors and internal stakeholders regarding contract negotiations, reviews, and project discussions. Prepare summaries, scorecards, and other documentation for contract decision-making. Other duties as assigned. Supervisory Responsibilities: None Internal Relationships: This position will interact with all departments requiring IT services or systems, including Finance, Legal, Compliance, and Security. External Relationships: This role will establish and maintain professional relationships with external IT vendors, service providers, and consultants. Skills Profile: · Customer focus · Excellent written and verbal communication · Vendor relationship management · Analytical thinking and problem-solving · Highly organized, deadline oriented, mission focused · Detail-oriented and deadline-driven · Strong time management skills · Risk management awareness · Managing multiple priorities · Communication · Relationship building and management · Organizational awareness · Cost awareness · Planning Experience /Knowledge: · Highly proficient in MS Office Suite (Word, Excel, Outlook) · Proficient in Visio a plus · Strong interpersonal and relationship management skills · Knowledge of contract law, IT procurement standards, and vendor compliance · Experience managing IT service contracts, including SLAs and KPIs Education/Other: · Bachelor's degree preferred with preference for business and technical degrees or equivalent work experience · Minimum of 3-5 years of experience in contract management, preferably in IT or procurement settings · Contract Manager certification (e.g., IACCM, WorldCC or NCMA) is a plus Work Conditions · 37.5 hour work week (over time as needed with on-call availability after hours. Below is an overview of some of the benefits we offer to full-time employees. · Medical/Dental/Vision · Health Reimbursement Account (HRA) · Life Insurance · Short-Term & Long-Term Disability · Numerous Voluntary Policies · Employee Assistance Program · 401(k) Plan (NASBA contributes 5.7% of employee's salary) · Flexible work plan benefit $100 monthly allowance. Parking paid on days in the office. · Holidays (13 days) · Paid leave time - (prorated based on hire date and earned on an accrual basis) · Vacation Leave (15 days) · Sick Leave (12 days) · Personal Days (3 days) · Flex Spending Account (FSA) · Dress for Your Day Casual Dress · Some work from home is flexible; however, you must live in the Middle TN area and not out of state. This is not a full-time remote position, and you must work in the Nashville, TN office two days per week or as needed. NASBA was founded in 1908 and is an Equal Opportunity Employer and encourages applications from women, minorities, people of color, and persons with disabilities. If you are interested in this exciting opportunity and your qualifications meet or exceed the above description, please submit your resume along with salary requirements in MS Word format to Christy Long at ***************. Final offers of employment are contingent upon successful completion of national criminal background check, national sex offender registry search and, where applicable, an education credential check and credit check. Due to overwhelming interest in our organization, we are unable to accept faxed resumes or incoming calls regarding open positions. Only those matching the above job description will be contacted. Thank you for interest in employment opportunities at NASBA.

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role Faire is looking for a Manager, IT Support to lead and develop our global IT Support team across Waterloo, Toronto, London, New York, and San Francisco. This role blends people leadership, operational excellence, and data-driven management, helping shape how Faire delivers world-class IT support at scale. You'll coach and motivate a distributed team to deliver exceptional service, build cohesion across regions, and ensure our processes, tools, and automations evolve with the company's growth. The ideal candidate thrives on using metrics and dashboards to drive accountability, improve performance, and continuously raise the bar for how IT enables Faire's employees. If you're a forward-thinking leader who loves building strong teams, simplifying complex operations, and turning data into action, this role is for you. What you'll do Lead and coach a global IT Support team across four offices, building alignment, accountability, and a shared sense of purpose. Develop and track key metrics and SLAs, building and using dashboards to measure success and identify opportunities for improvement. Drive operational excellence by designing scalable processes and playbooks that ensure consistent service worldwide. Promote automation and efficiency, leveraging modern tools to reduce manual effort and improve responsiveness. Collaborate with IT Leadership on global initiatives that enhance employee experience and streamline IT operations. Serve as a hands-on leader, assisting with complex escalations and ensuring long-term, root-cause solutions. Foster a culture of continuous improvement, where the team uses feedback and data to evolve how we work. Partner cross-functionally with teams like Workplace, People Ops, and Engineering to deliver a seamless technology experience for all Faire employees. Qualifications 7+ years of IT Support experience, with 3+ years managing or leading teams. Proven success managing global or multi-site IT operations in a fast-paced environment. Demonstrated ability to build and manage metrics, SLAs, and dashboards that drive accountability and performance. Experience coaching, developing, and motivating teams through clear goals and measurable outcomes. Strong understanding of Mac environments, SaaS applications, and collaboration tools (Google Workspace, Atlassian, Zoom, Slack, etc.). A forward-thinking mindset with enthusiasm for improving processes and implementing automation. Excellent communication skills and the ability to lead with empathy and influence across time zones. Salary Range San Fransisco : the pay range for this role is $131,000 to $180,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (************************** Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************

As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations. This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter) What you will do: * Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget * Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio * Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support * Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed * Responsible for any security compliance activity pertaining to in-scope applications * Responsible for user and system administration of the applications * Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes * Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency. Who You Are: * Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem. * Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance * Results-oriented with experience in application maintenance and support * Enjoy coaching and building up others to accelerate their career journey * Excited to learn and adopt new technologies that can deliver value * Comfortable working in a fast-paced culture with strong prioritization and communication skills * Focused on customer service and able to balance standardization with unique customer needs * An out of the box thinker who is courageous and not afraid to challenge status quo * A strong believer in the importance of continuous process improvement The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. This role is eligible for Bonus potential. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. WHO IS GILBARCO VEEDER-ROOT Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. #LI-KS1 #LI-Hybrid WHO IS VONTIER Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at **************** At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let's enable the way the world moves! "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations. This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter) **What you will do:** - Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget - Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio - Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support - Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed - Responsible for any security compliance activity pertaining to in-scope applications - Responsible for user and system administration of the applications - Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes - Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency. **Who You Are:** - Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem. - **Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance** - Results-oriented with experience in application maintenance and support - Enjoy coaching and building up others to accelerate their career journey - Excited to learn and adopt new technologies that can deliver value - Comfortable working in a fast-paced culture with strong prioritization and communication skills - Focused on customer service and able to balance standardization with unique customer needs - An out of the box thinker who is courageous and not afraid to challenge status quo - A strong believer in the importance of continuous process improvement The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. This role is eligible for Bonus potential. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. \#LI-KS1 \#LI-Hybrid **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.