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Become An Information Technology Technical Trainer

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Working As An Information Technology Technical Trainer

  • Training and Teaching Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Thinking Creatively
  • $54,000

    Average Salary

What Does An Information Technology Technical Trainer Do

Training and development specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.

Duties

Training and development specialists typically do the following:

  • Assess training needs through surveys, interviews with employees, or consultations with managers or instructors
  • Design and create training manuals, online learning modules, and course materials
  • Review training materials from a variety of vendors and choose appropriate materials
  • Deliver training to employees using a variety of instructional techniques
  • Monitor and evaluate training programs to ensure they are current and effective
  • Select and assign instructors or vendors to conduct training
  • Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment

Training and development specialists create, administer, and deliver training programs for businesses and organizations. To do this, they must first assess the needs of an organization. Once those needs are determined, specialists develop custom training programs that take place in classrooms or training facilities. Training programs are increasingly delivered through computers, tablets, or other hand-held electronic devices.

Training and development specialists organize or deliver training sessions using lectures, group discussions, team exercises, hands-on examples, and other formats. Training can be in the form of a video, self-guided instructional manual, or online application. Training also may be collaborative, which allows employees to connect informally with experts, mentors, and colleagues, often through the use of technology.

Training and development specialists may monitor instructors, guide employees through media-based programs, or facilitate informal or collaborative learning programs.

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How To Become An Information Technology Technical Trainer

Training and development specialists need a bachelor’s degree, and most need related work experience.

Education

Training and development specialists need a bachelor’s degree. Specialists may have a variety of education backgrounds, but many have a bachelor’s degree in training and development, human resources, education, or instructional design. Others may have a degree in business administration or a social science, such as educational or organizational psychology.

In addition, as technology continues to play a larger role in training and development, a growing number of organizations seek candidates who have a background in information technology or computer science.

Work Experience in a Related Occupation

Related work experience is important for most training and development specialists. Many positions require work experience in areas such as training and development or instructional design, or in related occupations, such as human resources specialists or even teachers.

Employers may prefer to hire candidates with previous work experience in the industry in which the company operates. However, some employers may hire candidates with a master’s degree in lieu of work experience. Increasingly, employers prefer candidates with experience in information technology, as organizations introduce more e-learning, mobile training, and technology-based tools.

Licenses, Certifications, and Registrations

Many human resources associations offer classes to enhance the skills of their members. Some associations, including the Association for Talent Development and International Society for Performance Improvement, specialize in training and development and offer certification programs. Although not required, certification can show professional expertise and credibility. Some employers prefer to hire certified candidates, and some positions may require certification.

Advancement

Training and development specialists may advance to training and development manager or human resources manager positions. Workers typically need several years of experience to advance. Some employers require managers to have a master’s degree in a related area.

Important Qualities

Analytical skills. Training and development specialists must evaluate training programs, methods, and materials, and choose those that best fit each situation.

Creativity. Specialists should be creative when developing training materials. They may need to think of and implement new approaches, such as new technology, when evaluating existing training methods.

Instructional skills. Training and development specialists often deliver training programs to employees. They use a variety of teaching techniques and sometimes must adapt their methods to meet the needs of particular groups.

Interpersonal skills. Specialists need strong interpersonal skills because delivering training programs requires collaboration with instructors, trainees, and subject-matter experts. They accomplish much of their work through teams.

Speaking skills. Speaking skills are essential for training and development specialists because they often give presentations. Specialists must communicate information clearly and facilitate learning by diverse audiences.

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Information Technology Technical Trainer Career Paths

Information Technology Technical Trainer
Information Technology Consultant Information Technology Manager
Information Technology Director
10 Yearsyrs
Information Technology Consultant Information Technology Manager Information Technology Project Manager
Senior Project Manager
11 Yearsyrs
Information Technology Consultant Information Technology Manager Project Manager
Program Manager
8 Yearsyrs
Technical Trainer Training Manager Store Manager
Service Manager
6 Yearsyrs
Technical Trainer Training Manager General Manager
Business Development Manager
9 Yearsyrs
Technical Trainer Training Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
Consultant Manager Account Manager
Senior Account Manager
7 Yearsyrs
Consultant Project Manager
Product Manager
6 Yearsyrs
Consultant Manager
Information Technology Manager
7 Yearsyrs
Systems Administrator Project Manager
Development Manager
8 Yearsyrs
Systems Administrator Team Leader Account Manager
Client Services Manager
7 Yearsyrs
Systems Administrator Administrator Operations Manager
Operations Project Manager
7 Yearsyrs
Business Analyst Supervisor Warehouse Manager
Logistics Manager
7 Yearsyrs
Business Analyst Manager Human Resources Manager
Human Resource Officer
6 Yearsyrs
Business Analyst Team Leader Lead Technician
Technical Manager
7 Yearsyrs
Team Leader Operations Manager Program Manager
Engagement Manager
9 Yearsyrs
Network Technician Specialist Compliance Specialist
Compliance Manager
9 Yearsyrs
Network Technician Instructor Training Specialist
Senior Training Specialist
7 Yearsyrs
Network Technician Senior Technician Specialist Assistant Director
Director Of Training
7 Yearsyrs
Training Specialist Technical Writer Senior Business Analyst
Implementation Manager
8 Yearsyrs
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Do you work as an Information Technology Technical Trainer?

Help others decide if this is a good career for them

Average Length of Employment
Technical Trainer 3.1 years
Top Careers Before Information Technology Technical Trainer
Trainer 10.6%
Instructor 5.1%
Consultant 4.8%
Teacher 4.3%
Internship 3.5%
Top Careers After Information Technology Technical Trainer
Consultant 7.6%
Trainer 6.8%
Manager 3.4%

Do you work as an Information Technology Technical Trainer?

Average Yearly Salary
$54,000
View Detailed Salary Report
$35,000
Min 10%
$54,000
Median 50%
$54,000
Median 50%
$54,000
Median 50%
$54,000
Median 50%
$54,000
Median 50%
$54,000
Median 50%
$54,000
Median 50%
$85,000
Max 90%
Best Paying Company
Ferguson Enterprises
Highest Paying City
Fremont, CA
Highest Paying State
Hawaii
Avg Experience Level
2.7 years
How much does an Information Technology Technical Trainer make at top companies?
The national average salary for an Information Technology Technical Trainer in the United States is $54,845 per year or $26 per hour. Those in the bottom 10 percent make under $35,000 a year, and the top 10 percent make over $85,000.

Real Information Technology Technical Trainer Salaries

Job Title Company Location Start Date Salary
Information Technology Trainer Farm Family Casualty Insurance Company Upper Marlboro, MD Aug 03, 2015 $73,539 -
$87,835
Technical Trainer/IT Coach Micro Coders, LLC Woburn, MA Jun 09, 2016 $68,000
IT Technical Trainer Anjaneyap, Inc. Milpitas, CA Oct 12, 2015 $66,394
It/Is Trainer SV It Inc. NY May 09, 2016 $61,000
It/Technical Trainer Objects On Net, Inc. Fayetteville, GA Sep 10, 2014 $60,000
IT Trainer Mycroft Inc. New York, NY Feb 02, 2015 $52,874 -
$80,000
IT Trainer Powersolv, Inc. Reston, VA Jan 08, 2010 $52,416
ERP IT Solution Trainer Cummins Inc. Columbus, IN Sep 09, 2016 $50,773 -
$70,700
IT Tech & Trainer Gnu Legacy L.L.C. Rugby, ND May 01, 2015 $50,000
Information Technology Trainer Ts Techno Services, Inc. Washington, DC Apr 08, 2013 $43,534
Information Technology and Media Trainer Healing Hands International, Inc. Nashville, TN Sep 19, 2016 $39,182

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Top Skills for An Information Technology Technical Trainer

  1. Training Programs
  2. Computer Hardware
  3. Training Classes
You can check out examples of real life uses of top skills on resumes here:
  • Facilitated training programs for SAP which encouraged leadership development, job training and certification, talent management, and career development.
  • Repair computer hardware and install operating systems and new hardware components with 100% customer satisfaction.
  • Assist with desktop support by responding to inquiries about departmental applications, conducting and assisting with follow-up training classes.
  • Configure and provide technical support for secondary school schedules in Pearson Student information systems extensively.
  • Contracted IT trainer in support of the Special Operations Research, Acquisition, & Development Center (SORDAC) software applications.

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Average Salary:

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Top 10 Best States for Information Technology Technical Trainers

  1. Rhode Island
  2. Delaware
  3. New Jersey
  4. Virginia
  5. Wyoming
  6. Minnesota
  7. Connecticut
  8. District of Columbia
  9. Illinois
  10. Washington
  • (55 jobs)
  • (53 jobs)
  • (368 jobs)
  • (562 jobs)
  • (66 jobs)
  • (565 jobs)
  • (124 jobs)
  • (226 jobs)
  • (929 jobs)
  • (239 jobs)

Information Technology Technical Trainer Demographics

Gender

Male

47.8%

Female

41.7%

Unknown

10.5%
Ethnicity

White

59.2%

Hispanic or Latino

14.4%

Black or African American

12.4%

Asian

8.5%

Unknown

5.6%
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Foreign Languages Spoken

Spanish

45.5%

French

18.2%

Arabic

9.1%

Portuguese

6.1%

Carrier

6.1%

Chinese

3.0%

German

3.0%

Dutch

3.0%

Mandarin

3.0%

Thai

3.0%
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Information Technology Technical Trainer Education

Schools

University of Phoenix

14.4%

University of Maryland - University College

11.2%

Capella University

8.0%

Webster University

6.4%

University of Texas at Arlington

5.6%

George Mason University

5.6%

Strayer University

4.0%

Georgia State University

4.0%

American InterContinental University

4.0%

University of Houston

4.0%

Western Governors University

4.0%

University of San Francisco

3.2%

New York University

3.2%

University of North Texas

3.2%

George Washington University

3.2%

Regis University

3.2%

Ohio State University

3.2%

Kent State University

3.2%

San Jose State University

3.2%

Southern New Hampshire University

3.2%
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Majors

Business

20.1%

Computer Science

11.4%

Information Technology

11.2%

Education

6.6%

Computer Information Systems

6.6%

Psychology

4.6%

Computer Engineering

4.1%

Communication

3.9%

Information Systems

3.7%

Electrical Engineering

3.5%

Management

3.5%

Project Management

3.1%

Human Resources Management

2.7%

English

2.5%

Management Information Systems

2.3%

Elementary Education

2.3%

Computer Systems Security

2.1%

Liberal Arts

1.9%

Public Relations

1.9%

Marketing

1.9%
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Degrees

Bachelors

35.0%

Masters

29.3%

Other

17.5%

Associate

8.3%

Certificate

5.3%

Diploma

2.3%

Doctorate

2.1%

License

0.1%
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