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  • AI Trainer -Writing Editor - Flexible

    Outlier 4.2company rating

    Remote information technology technical trainer job

    Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $15 hourly 1d ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Obsidian 4.3company rating

    Information technology technical trainer job in Columbus, OH

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $33k-53k yearly est. 60d+ ago
  • Field Trainer, Florida (Miami Based)

    Zimmermann

    Remote information technology technical trainer job

    About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for a Field Trainer to join our Florida Region. The Field trainer (Bal Harbour based) will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. The purpose of the Field Trainer is to achieve the highest level possible of Product, Brand Knowledge and Customer Shopping Experience across all stores and staff members, ensuring consistency. To carry out Onboarding Training for new staff members across the business, providing follow up training and support as needed. To be the industry leader in Product and Brand Knowledge and Shopping Experience. The Field Trainer will support and assist the store network with the training and development of all Retail team members to ensure Zimmermann Shopping Experience expectations are upheld and surpassed. To assist stores to create a memorable brand experience, with a focus on developing an environment of passion, knowledge, and consistency within the teams. To provide feedback and action plans to stores and follow up on the progress. To identify opportunities to develop training initiatives further and assist in the creation and implementation of processes to measure their efficiency and success. This role requires working in the field (Florida) for 60% of the time. Candidates must be willing to travel throughout the region regularly to provide training and support as needed across Florida. Role Responsibilities Brand and Product Training To execute the planning, coordination, and implementation of Brand Training across the business to educate Zimmermann team members on Zimmermann Brand Vision, Mission, Values, Brand Personality, Shopping Experience Expectations, Core Customers, Collections and History of the brand. To provide a thorough Brand Knowledge and Shopping Experience training to all new retail team members in store, as a part of their Onboarding Training by providing ongoing training and support at HO level and store level, including but not limited to; store visits to observe brand knowledge being used in store, on the floor training, targeting specific needs, training Managers to improve their knowledge and to assist them in developing tools to train their teams To ensure all team members provide a high level of client service to every client entering the store. To ensure that the language used across all the region is consistent and in line with Zimmermann expectations. To provide ideas to compliment the Brand Knowledge Training (video content, interviews, store, and company staff profiles, etc.) content provided to teams. Implementing tools for providing Product training at store level, including but not limited to; store visits to observe product knowledge being used in store, on the floor training targeting specific needs, training Managers and Regional Managers to assist them in developing tools to train their teams. To liaise Liaising with the Buying and Planning teams for any updates on styles, allocating, buying and delivery ONBOARDING TRAINING To provide all new hires across the business with Onboarding Training. To place a strong emphasis on the success of all new hires, and their introduction to the business; training and coaching them to acquire the knowledge and skills necessary to be successful in their positions immediately. Ensure successful transfer of information. To follow up on and ensure all Retail store team members complete Onboarding training in a timely manner after joining the business To measure the progress and efficiency of all Onboarding trainings conducted and recognizing areas of further improvement, reporting this information to the Retail Manager. To provide on the floor follow up training and support to new retail team members. To ensure all P&P are followed and executed without exception. To create an enjoyable working environment which promotes passion, focus, results, and inclusivity. To maintain a professional appearance reflective of the brand image TEAM MEMBER DEVELOPMENT To coach and provide feedback to team members after they are onboarded into the business on areas of Development, motivating team members to reach their maximum potential. To work with Regional Manager and Store Managers on executing Development and Succession Plans for team members to aid their growth and progression in the business. To provide summaries to Regional Manager and Store Manager on strengths and areas of Development after working closely with Team Members in Store. Provide action plan on how Development areas will be a focus with the team member ADMINISTRATION To review Stores Weekly Summaries, in order to schedule further training as required, based on store performance and KPI achievements. To review Weekly Salesperson Performance reports to implement further training with any team members not achieving KPI's. To ensure that all training administration is carried out accurately and efficiently in line with Zimmermann's Policy and Procedures. To execute administrative functions as needed including scheduling, coordinating, and booking the training venues, email communications, organising training paperwork etc. To assist in the development of interactive training solutions to engage participants, including the use of visual aids and blended learning techniques. Use appropriate business terminology, incorporate business acumen concepts into training content. To present content in a clear and concise manner. Always demonstrating credibility To select appropriate functions to measure and evaluate efficiency of training/team progress. To work collaboratively with the Buying and Planning Teams to acquire information regarding upcoming Collections that is of importance and relevance to the Retail teams, including delivery, allocation and buy information. To complete Weekly Store Visit Observation Reports, including creating Action Plans to be followed with a set time frame, providing updates to Training and Development Manager and Retail Management as required, including follow up meetings and providing transparency to Management on their progress. NEW STORE OPENINGS To assist Retail Manager and VM Manager with new store openings when needed including the setup, training of new team members and opening week in store leading by example with shopping experience and brand knowledge. OCCUPATIONAL HEALTH AND SAFETY To promote and always uphold the non-negotiable standards of the occupational health and safety policies and procedures. To ensure any incidents related to occupational health and safety are reported to the Retail Director and HR in an appropriate and timely manner About you Active US Drivers License to travel across the Florida Region. Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Willingness to travel for 60% of the time, throughout Florida Region. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability At Zimmermann, we are committed to recognizing and rewarding excellence. Our Field Trainer bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of Regional goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
    $38k-58k yearly est. 1d ago
  • IT Helpdesk / IT Technician / IT Support

    Astreya 4.3company rating

    Information technology technical trainer job in New Albany, OH

    Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $39k-74k yearly est. 4d ago
  • Help Desk Support Specialist

    Talentoma

    Remote information technology technical trainer job

    Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities: Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications: Comfortable using computers, web browsers, and communication tools. Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Perks & Benefits: Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles
    $4k-4.5k monthly 4d ago
  • Fully Remote - IT Support / Help Desk

    Insight Global

    Remote information technology technical trainer job

    IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base
    $19 hourly 2d ago
  • IT Support Specialist

    True North Consultants 4.4company rating

    Information technology technical trainer job in Bellefontaine, OH

    The IT Support Specialist will support Infrastructure operations by configuring, maintaining, troubleshooting and supporting systems and networks. You will provide Level 1 and 2 support for ongoing business operations and IT projects. Responsibilities: Support day to day activities for manufacturing plant and corporate IT Infrastructure, desktops, and peripherals. Installation, testing, maintenance and support of system equipment and operating systems that make up manufacturing operations. Using the help desk ticketing system, ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner. Support of the IT environment including areas such as systems, networks, applications, IT/OT, printers, security, etc. Perform equipment upgrades, refreshes, moves/adds/changes, and configuration Assist with and have the opportunity to develop skills with servers and network routers and switches. Work on special IT or technology projects as assigned. Opportunities to get additional formal training and certifications are offered. Experience: High School Diploma and 3+ years of relevant work experience; Associates Degree and 1-2 years of relevant experience; Bachelors Degree and relevant experience as a co-op or other professional experience. CompTIA A+ or other similar certifications are a plus. Relevant experience in a Microsoft Windows-based environment. In-depth ability to troubleshoot, repair, and configure PC's, laptops, printers and other peripherals. Basic knowledge of networking equipment, switches, routers, networking principles, and firewall rules. Prior experience with a service desk ticketing system. Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams. Strong organizational skills and the ability to manage multiple tasks and priorities. The ability to learn and continue to develop skills with Servers, Networking, Active Directory, Asset Management and Business Applications.
    $35k-69k yearly est. 60d+ ago
  • Technical Support Specialist

    Submittable 3.7company rating

    Remote information technology technical trainer job

    At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role: We're looking for a full-time Technical Support Specialist to join our Campaign Support team. In this role, you will enhance and nurture the customer experience by quickly communicating with customers regarding questions, problems, technical issues. * This is a full-time position reporting to the Manager of Campaign Support * Location: Remote position * Salary Range: Non-exempt role with a salary range of $46,000-$56,000, depending on experience and location How You'll Make an Impact: * Maintain thorough knowledge of Submittable's platform and features to provide accurate and effective technical support * Provide support and maintain customer satisfaction at all stages of the customer journey * Respond promptly to customer inquiries via phone, email, and chat, troubleshooting technical issues and answering product questions * Provide clear guidance, solutions, and best practices to help customers successfully use the platform * Track and log customer issues, ensuring follow-up and resolution in a timely manner * Maintain accuracy of customer help resources as the product evolves * Identify, test, and report software bugs to Product team * Proactively flag potential issues or recurring problems to support continuous improvement About You: You're a highly collaborative, solution-oriented professional with a passion for delivering excellent customer support. You thrive in fast-paced environments, care deeply about customer outcomes, and bring a mix of analytical thinking, empathy, and curiosity to every interaction. Experience & Expertise * 1+ years in Customer Support or Technical Support roles * Ability to troubleshoot software issues and guide users to resolution * Experience working with customer support tools * Comfortable supporting live chat platforms Builder Mentality * Solutions-first mindset with strong problem-solving skills * Ability to stay calm and effective, especially when handling complex technical issues * Curious and proactive * Comfortable navigating ambiguity and evolving processes Partner, Collaborator, Communicator * Exceptional communication skills - especially when translating technical concepts to both technical and non-technical audiences * Adept at handling multiple high-priority tasks with strong organizational and prioritization skills * A team player who works well cross-functionally and values shared success * Capable of building strong customer rapport over time * Committed to transparency, accountability, and continuous improvement Preferred Systems & Tooling Experience/Knowledge: * Proficiency in data tools * Exposure to scripting or programming languages (preferred but not required) * Experience documenting software bugs and enhancement requests for technical teams (preferred but not required) * Familiarity with SaaS platforms and a general understanding of software development lifecycles (preferred but not required) * Experience with automation tools We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming. Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: * Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts * 401(k) plan with employer match starting day one * Equity stock options to share in our success * Flexible hours, remote work options, and generous vacation and sick leave * Paid parental leave for mothers, fathers, and adoptive parents * Professional development stipends to support your career growth * Opportunities to participate in community outreach and volunteer programs * Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. Our Approach to AI in our Hiring Process We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.
    $46k-56k yearly Auto-Apply 36d ago
  • Specialist, IT Business Engagement

    Enbridge Inc. 4.5company rating

    Remote information technology technical trainer job

    Employee Type: Regular-Full time Union/Non: As a Specialist I, IT Business Engagement, you will be the key interface between the Technology & Information Services (TIS) Utilities OT SCADA department and business functions for LDCs and Gas Distribution. Your main accountability is to ensure OT technology solutions align with business needs, delivering value through innovation and technological advancement. You will support the Manager, Business Engagement in executing programs and objectives. What You Will Do * Lead, coordinate, and facilitate the development of OT technology roadmaps, long-range plans, and business requirements. * Support strategic alignment of sophisticated projects and initiatives to meet current and future business needs. * Apply innovation methodologies to develop solutions for business challenges. * Develop business cases with TIS and stakeholders, clearly articulating project costs and benefits. * Foster strategic partnerships within OT and SCADA business functions, vendors and TIS, acting as a trusted advisor and advocate for enterprise interests. Who You Are * You hold a University/College Degree or Diploma in Engineering, Technology, or a related field. * Have at least 7 years of progressively responsible experience in a medium-to-large organization, working directly with clients or customers. * Bring technical proficiency or prior experience supporting and/or implementing OT applications. * Demonstrate solid grasp of business complexity and project interdependencies, especially in the oil & gas industry (gas pipelines or distribution operations). * Possess outstanding interpersonal, written, and verbal communication skills, with sophisticated presentation and visualization abilities. Apply today, we'd love to hear from you! We are progressive, offer flexibility, opportunities for growth, work life balance, competitive benefits and pension plan, and generous time off. Flex Work: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #joinourteam #LI-Hybrid Physical requirements: Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. Mental requirements: Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: * Applications can be submitted via our online recruiting system only. * We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. * Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************
    $106k-139k yearly est. Auto-Apply 1d ago
  • Managed IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Remote information technology technical trainer job

    DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required
    $31k-40k yearly est. Auto-Apply 36d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology technical trainer job in Columbus, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $70k-99k yearly est. 60d+ ago
  • Technical Support Specialist

    It Works 3.7company rating

    Remote information technology technical trainer job

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Who we are looking for: We are looking for individuals with a desire to deliver world-class customer service, a love of technology, and a passion for proactively building a career. As a Customer Solutions Specialist, you will complete a 6-week paid training program where you will become an expert in owning our customers experience by handling a wide array of calls including but not limited to: customers who need account and or technical support, outbound calls, and providing value added services and products to our customers. You will deliver peace of mind in your interactions with customers. What you will be doing: You will complete three comprehensive training stages that, upon successful completion, will lead to the full responsibilities and pay of a Tier 3 Specialist. Training: Paid, Mandatory training Starting Rate: $17.00/hr We want you to grow with us! Potential to make up to $20.25/hr within your first year. Pay increase with training as follows: Tier 2 (90 Days) $17.75 Tier 3 (180 Days) $18.75 Additional career opportunities available after Tier 3 based on performance - $20.25+ During training you will learn to: Confidently field customer calls and troubleshoot advanced equipment issues with high level of customer experience Accurately document and update records in required information systems Deescalate customers and find resolution for complex issues Earn commissions through generating customer referrals and offering promotions, products, and services for our Partner Insurance Agency, Solar and NRG. What will make you successful: A predisposition to think outside of the box and find customized solutions Ability to thrive in a high-volume contact center A sense of success and value from solving customer concerns A high degree of resiliency and “bounce-back” due to escalated customers Passion for helping others; going above and beyond for customers and teammates Excellent communication (both verbal and written) and relationship-building skills Ability to multitask with ease, effectively prioritize tasks and be a self-starter Demonstrated tech-savviness, Prior technical exposure, or interest Confident and prepared to initiate promotional and product upgrade conversations with customers; previous sales experience is a plus Ability to maintain a high level of confidentiality Innate desire to learn and develop Minimum Requirements: Must be at least 18 years of age Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint) Cannot be located in CA, CT, DC, ME, or WA. Be able to type a minimum of 40 wpm Required Working Conditions: Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift. Have a quiet and private location from which to work Must be able to provide your own equipment. This entails: A computer (laptop or desktop) no older than 5-7 years (Please note our remote-based software does NOT work with Apple/Mac products, tablets, or Chromebooks.) Computer must run Windows 10 or higher Computer must have at least 8 GB RAM, 16 GB recommended Computer must have a webcam. A USB wired headset equipped with a microphone. Must have reliable internet: 50 MBPS download and 25 MBPS upload speeds Must have a wired internet connection A second monitor is strongly recommended if a laptop is being used An external mouse (if using a laptop) Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: Free daily lunch and drinks on site Paid holidays and flexible paid time away Employee/Friends/Family Discounts Onsite health clinic, gym, gaming tables Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. We are not open to hiring candidates to work out of the following locations: CA, CT, DC, ME, or WA. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position is $16.75. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Here are some total rewards which, depending on the position, may be offered: Paid holidays and flexible paid time away Employee/Friends/Family Discounts Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at ************************************************************************ Official description on file with Talent.
    $16.8-20.3 hourly 60d+ ago
  • IT Desktop/TV Installation Technician

    Data Source Technology LLC 4.5company rating

    Remote information technology technical trainer job

    Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $52k-82k yearly est. 6d ago
  • Inperson Interview for Help Desk Support in Columbus Ohio

    360 It Professionals 3.6company rating

    Information technology technical trainer job in Columbus, OH

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications · Understanding of Desktop Support and Software Licensing Services. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. · Working knowledge of Excel spreadsheets. · Strong communication/leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Act as the escalation point for high priority support issues. · Ability to interpret end user license agreements. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com
    $37k-63k yearly est. 60d+ ago
  • Technical Support Specialist - East Coast

    Airtable 4.2company rating

    Remote information technology technical trainer job

    Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. đź”’ Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
    $73k-95.3k yearly Auto-Apply 1d ago
  • IT Technician - Helpdesk 3rd Shift

    Stanley Electric U.S. Co 4.2company rating

    Information technology technical trainer job in London, OH

    INFORMATION TECHNOLOGY TECHNICIAN - HELPDESK 3rd SHIFT PAY: $26.27 PER HOUR VISA SPONSORSHIP: NO REMOTE: NO Do you enjoy working in a fast-paced environment, being challenged and learning new skills? If so, Stanley Electric U.S. is offering a rewarding career in our Information Technology department for an experienced helpdesk technician. ABOUT US: Stanley Electric US is a full-service, tier one supplier to Honda, specializing in the design and production of lighting equipment, accessories, and electronic components. Our London, Ohio facility houses lighting and mold design, construction, production engineering, and dedicated associates in our Quality, Assembly, Sales, and Customer Service departments. At Stanley, we blaze our own trail to a brilliant future by daring to outshine light. HOW YOU WILL OUTSHINE : Demonstrating solid prioritization and multi-tasking skills Being attentive to every detail Exercising critical thinking Demonstrating excellent troubleshooting and problem-solving skills Working well independently and with a team WHAT YOU WILL BE DOING: Providing hardware and network support and maintaining PCs and peripherals ensuring users the ability to perform their jobs as they relate to computer operations by: Providing training, ensuring all associates are knowledgeable in the functioning of their PC equipment and software Responding to help desk tickets and documenting all work Responding to Maximo work orders and documenting all time and work Performing PM work orders as they are scheduled by the Technician Coordinator Analyzing and/or repairing all network, hardware and software issues Removing viruses, spyware, and malware from infected computers Building systems and installing operating systems, software, and peripheral devices Creating and maintaining all system build documents Creating and maintaining computer images Identifying and/or repairing first level network related issues. Ensuring second level network related issues are passed on to the appropriate staff member(s). Maintaining a clean and organized work environment Developing and participating in department projects as requested HOW YOU WILL BE REWARDED: Medical, Dental, Vision and Life Insurance 401K Retirement Savings with Company Match Tuition Reimbursement and more! HOW YOU WILL QUALIFY: Associate's degree in Computer Science or related technical field or 1 year of PC support experience Experience with Microsoft products Proven ability to comprehend and analyze data These qualifications are preferred but not necessary for you to get started: A+ Network Certification (preferred) Experience with ticketing system (preferred) WORKING CONDITIONS: Lifting (55lbs maximum) 1 hours per day Walking up to 5 miles per day General Office Environment (4) hours per day Manufacturing Environment (4) hours per day Occasional overnight travel may be required to perform essential functions at remote locations or to receive training Required to work overtime (unplanned and unscheduled) to meet customer deadlines and requirements. HAZARDS: While performing the job the position could be exposed to moving or mechanical parts Moderate noise levels within specific areas of the plant may require hearing protection All Stanley U.S. Associates share in the effort to achieve customer satisfaction and continuously improve overall performance. Success is found in the delivery of high-quality products on a timely basis at a competitive price. Every team member, in the conduct of his or her daily activities and interactions, has abundant opportunity to make a positive contribution. While no listing of duties and responsibilities can completely capture the many ways this opportunity presents itself, fulfilling the responsibilities of her or his role is one important means by which an individual Associate contributes to Stanley's overall success.
    $26.3 hourly 58d ago
  • Intern - IT

    Franklin County, Oh 3.9company rating

    Information technology technical trainer job in Columbus, OH

    Purpose Under general supervision of the IT Manager, the IT Intern provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Students currently enrolled in an information technology or computer science certification program, or related college or university program, or recent graduates within two quarters/semesters. Desired knowledge of CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills. Attendance: Being present at work is an essential function of the position. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: None FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
    $30k-42k yearly est. 60d+ ago
  • IT Software Engineer Intern (USA)

    Pinterest 4.6company rating

    Remote information technology technical trainer job

    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. We're looking for inquisitive, collaborative interns to join our IT Data Platform team. Working closely with mentors as well as data and backend engineers, you'll learn how large‑scale systems operate and play a meaningful role in building new technologies, features, and tools. Expect real projects, supportive teammates, and plenty of opportunities to explore ideas that make a difference for our teams and Pinners. What you'll do: Demonstrate accountability and quality in your work while receiving support and guidance from your mentor, manager, and peers Execute scoped technical tasks end-to-end to help build the future of Pinterest Pull Snowflake metadata and have the LLM generate to generate comprehensive table and column descriptions Deliver code that is well-documented, tested, and operable Communicate new ideas and opinions with candor as you grow both professionally and personally through learning and development opportunities Collaborate with your team and contribute to real projects that impact Pinterest Opportunities to interact with leaders and employees across Pinterest and to participate in a variety of optional company events What we're looking for: This position requires current enrollment in a school or education program in which the individual is working towards a Bachelor's in Computer Science (CS) or a related technical field Obtain Bachelor's in Computer Science or a related technical field by June 2027 2-3 years of completed CS classes (Intro to CS and Algorithms, Advanced Algorithms, Operating Systems and Data Structures are all great!) Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms. Experience with Python, CSS, C++, Java, Snowflake as we use a variety of programming languages and tools Non-academic coding experience (i.e. hack-a-thons, code challenges, personal projects, GitHub, Open Source, volunteer coding experience, conference participation, etc.) Demonstrated curiosity and a desire to tackle and solve complex problems We offer 2 internship start dates: May 18, 2026 - August 7, 2026 June 15, 2026 - September 4, 2026 Relocation Statement: This position is remote and not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. The minimum and maximum salary for this position is $8,250 - $11,000 monthly. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only This position is not eligible for relocation assistance. #LI-REMOTE Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
    $35k-43k yearly est. Auto-Apply 20h ago
  • IT Security Internship (Summer 2026)

    Vertiv Holdings, LLC 4.5company rating

    Information technology technical trainer job in Westerville, OH

    * We are seeking a dynamic and motivated individual to join our Information Technology team as an IT Intern. This internship offers hands-on experience in various aspects of IT operations and support within our organization. The ideal candidate is passionate about technology, eager to learn, and possesses strong problem-solving skills. Responsibilities * Manages inventory, user accounts, and licenses * Troubleshoots software, hardware, and network problems * Document IT procedures, configurations, and troubleshooting steps. Generate reports as required by the IT team * Researches and evaluates hardware, software, technology services and web applications Qualifications * Currently pursuing a degree in Information Technology, Computer Science, or related field. * Excellent written and verbal communication skills * Demonstrated work ethic and detail-orientation * Strong analytical and critical thinking skills * Ability and willingness to learn in a fast-paced environment and produce high-quality work * Collaboration and teamwork Physical & Environmental Demands * No special Physical Requirements Travel Required * None The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-PR1
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Non-Credit Instructor - Information Technology

    Columbus State Community College 4.2company rating

    Remote information technology technical trainer job

    Compensation Type: SalariedCompensation: $60.00 The Non-Credit Instructor in Information Technology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach. ESSENTIAL JOB FUNCTIONS Instruction & Student Learning Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location. Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time. Assists in identifying, planning, and implementing learning activities appropriate to student needs. Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations. Conducts refresher training or one-on-one sessions with students as needed or requested. Assists in the maintenance of course materials as appropriate. Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives. Conducts student surveys of the education and training experience for the purpose of continuous improvement. Facilitation & Classroom Support Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed. Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members. Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership. Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session. Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery. May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications Bachelor's Degree in a related field Three (3) years of industry experience OR In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted. Knowledge, Skills, & Abilities Knowledge of: mastery level of adult learning theory; delivering adult instruction; communication and computer; organizing and coordinating training programs; Java software development; Python; Statistics; Databases/SQL; Networking; Linux; Data Analytics/Visualization; Cybersecurity (ISC2 SSCP or CISSP req'd); Artificial Intelligence; Machine Learning, NLP/LLM. Skilled in: providing quality instruction; learning technologies and the use of multi-media technology to enhance student learning; instructional planning and presentation; incorporating critical thinking, effective communication, and other general education outcomes in course content; effective time management; online communication and record-keeping. Ability to: effectively communicate and use interpersonal skills; create engaging learning environments that respect a wide variety of viewpoints; be sensitive to the needs and concerns of the student population, including socio-economic, cultural and ethnic backgrounds and students with disabilities; work independently without ongoing direct supervision; meet deadlines; evaluate student learning outcomes; maintain confidential and sensitive information, including FERPA. Scheduled Hours 5 hours per week teaching an 8-week course, sometimes no more than once per year. Additional Information State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Working Conditions Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
    $41k-46k yearly est. Auto-Apply 60d+ ago

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