Information technology technician jobs in Albany, NY - 266 jobs
All
Information Technology Technician
Technical Support Specialist
Computer Technician
Computer System Technician
Information Technology Administrator
Information Technology Professional
Contractor/Technician
Technical Support Trainer
Information Technology Internship
Information Technology/Support Technician
Product Support Specialist
Apex Placement & Consulting
Information technology technician job in Albany, NY
Ready to build relationships, solve problems, and make an impact every day? APEX is seeking a motivated and hardworking Product Support Specialist to join our clients Customer Service Center.
APEX Placement and Consulting has partnered with an exciting company in Albany, NY looking for a Product Support Specialist to support their Customer Service Center. In this role, you'll work closely with customers to maintain strong relationships, identify new business opportunities, and support their machine parts offerings-all while delivering exceptional service in a fast-paced environment. Keep reading for more details!
What's in it for you:
8am to 4pm
Competitive hourly rate at $50k-$70k depending on experience
Direct Hire
Medical, Dental and Vision
401K
Paid vacation/holiday
Profit Sharing
What your day will look like:
Serve as the primary point of contact for customers, delivering support and assistance through phone, email, and in-person interactions.
Respond to customer questions, resolve concerns, and provide clear information about products and services in a professional and courteous manner.
Prepare quotes, process orders, and coordinate equipment deliveries accurately and efficiently.
Work closely with internal teams to address customer issues, escalate complex matters when needed, and ensure timely resolution.
What we are looking for:
Associate's degree or a minimum of two years of experience in customer service, sales, or a related role.
Strong customer service skills with a focus on professionalism and responsiveness.
Excellent verbal and written communication abilities.
Capable of understanding customer needs and recommending effective solutions.
Well-organized with the ability to manage priorities, handle multiple tasks, and meet deadlines.
Comfortable working independently as well as collaborating within a team environment.
Flexible and adaptable in a fast-paced, changing environment; takes initiative, remains accountable, and works proactively.
Prior sales experience preferred, particularly within manufacturing or automotive parts industries.
Technical or mechanical aptitude is a plus.
At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we're excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.
$50k-70k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
Imaging & Deployment Technician
Teksystems 4.4
Information technology technician job in Albany, NY
*This role is PROJECT based and 14 weeks long from February 2nd - May 8th, 2026 and is fully onsite. This person needs prior imaging/refresh/deployment experience and will be the sole tech onsite in Albany, NY*. *You will be working in a hospital setting so drug (no THC), **bg**, and full medicals are required.*
*Description*
We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of the Visage cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care.
*Key Responsibilities:*
* Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration.
* Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs.
* Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.).
* Troubleshoot and resolve technical issues during installation and post-deployment support.
* Document workstation configurations, deployment status, and asset tracking in accordance with project standards.
* Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing.
* Assist in the imaging and configuration of computers and workstations to support the new environment.
* Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness.
* Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations.
* Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers).
* Conduct quality assurance checks to ensure systems meet performance and security standards.
*Skills*
Imaging, Deployment, Windows, health care, application support, Sccm, Hardware, Desktop, Troubleshooting, Customer service
*Additional Skills & Qualifications*
Nontechnical skills will be key critical to this role. This implementation is currently the #1 priority (with the most amount of spend attached) for the overall organization at Trinity Health. This is a high visibility project that could lead to more opportunities for individuals who perform well. Consultants should be dressed professionally onsite and will be working directly with clinical staff within the hospital walls, so customer service will be key critical.
*Job Type & Location*This is a Contract position based out of Albany, NY.
*Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Albany,NY.
*Application Deadline*This position is anticipated to close on Jan 18, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$33-33 hourly 2d ago
Desk side Support
Artech Information System 4.8
Information technology technician job in Albany, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Profile : Desk side Support
Location : Albany, NY 12203
Duration: 12+ months with a possible extension of 4 years
Job Duties:
· Deskside assistance with a variety of issues including OS problems, Standard Application problems, site specific issues as well so problem determination on hardware issues.
· Deployment of systems to new users.
· Migration of users from existing systems to new hardware including setup of the image and all standard applications.
· System Administration tasks on systems that are part of the support requirement.
· This includes creating users, resetting passwords and assisting users in problem determination on system as well as assisting in compliance reviews.
Basic Skills, clearances and other elements required, in order of importance, and number of years' experience, where applicable, in each skill:
· Experience in a corporate deskside environment. 2+ years.
· Windows 7/Windows 10, 4 yrs
· Hardware troubleshooting experience, 4 yrs
· Understanding of system backup and recovery methodologies and their implementation 2 yrs.
· Candidates must be team members comfortable in multi-company organization.
· Selected candidate will interact with customers extensively through help desk tickets and must be able to communicate issues to an end user in a clear and concise manner.
· Other: Strong verbal and written communication skills required.
Additional Information
For more information, Please contact
Shubham
************
$65k-99k yearly est. 60d+ ago
Technical Support Specialist / Onboarding, Reporting
360 It Professionals 3.6
Information technology technician job in Albany, NY
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months.
Job Description
Job Title: Technical Support Specialist / Onboarding, Reporting
Duration: 12 months contract
Location: AlbanyNY
Position Requirements/Technical Skills:
Project Scope- duties of position
Public Health MU Onboarding Project
This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure.
The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities.
Daily Tasks will include but are not limited to the following:
Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange.
Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners.
Provide step by step instruction for solution of end user issues.
Identifying root cause of error and delay and taking steps to mitigate future occurrence.
Review of system, application and network access logs of Windows and Linux based systems to identify errors.
Prepare documentation to educate technical and non-technical end users on transport onboarding steps.
Prepare documentation to document troubleshooting process flows and escalation pathways.
Document interactions with clients for later evaluation of service delivery activities.
Communicates effectively with both end users and other technical staff.
Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues.
PART A: The ONE MANDATORY REQUIREMENT:
Mid-Level
PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10.
48 months experience troubleshooting hardware and software issues.
48 months providing end user support with software applications.
48 months experience communicating with users, stakeholders and business analysts to determine business needs.
48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams.
36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems.
36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior.
36 months experience in developing n-tier applications.
36 months experience maintaining quality controls and procedures.
36 months of experience in developing and maintaining informationtechnology technical documentation for end user support.
Bachelor's degree or greater in computer science, computer engineering, informationtechnology or public health
Qualifications
Bachelor's degree or greater in computer science, computer engineering, informationtechnology or public health.
Additional Information
Local candidates preferred. Immediate interview and placement! Any Visa type..
$50k-80k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology technician job in Albany, NY
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in informationtechnology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 45d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in Albany, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 12d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology technician job in Menands, NY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-43k yearly est. 2h ago
Computer Science IT Lab Technician
University at Albany 4.3
Information technology technician job in Albany, NY
The Department of Computer Science is seeking an IT Lab Technician to support teaching and research initiatives. This position is responsible for managing computing infrastructure across Macintosh, Linux, and Windows platforms, including software and hardware installation, maintenance, and technical support. Additional responsibilities include managing equipment acquisition and surplus, training staff and teaching assistants, and serving as the department's primary liaison with university InformationTechnology Services.
This role requires an individual who stays current with emerging IT trends and best practices to enhance lab operations and support the department's academic and research mission.
Primary Responsibilities:
* Installing, configuring, maintaining, and upgrading software and hardware systems for teaching and research on Macintoshes, Linux, and Windows platforms.
* Providing technical support to students, faculty, and staff.
* Maintaining lab intra-net services, including interfacing with university ITS.
* Setting up educational and research computing laboratories, including capstone courses, GTA labs, and learning labs.
* Training and directing the work of teaching and student assistants associated with computing laboratories.
* Training staff and faculty on software systems. Installing new software for staff and faculty.
* Applying patches and upgrades when necessary.
* Advising faculty on equipment purchases.
* Preparing requisitions for and maintaining new and existing computing equipment; maintaining warranty, service and repair records; performing quality checks on newly delivered equipment to ensure proper operation.
* Developing and maintaining system documentation.
* Surplus old and outdated computing equipment.
* Interfacing the department's IT infrastructure with the university and liaising with the university InformationTechnology Services Department.
* Complete and maintain accurate records and all necessary documentation associated with acquisition, surplus, and retirement of computer systems and peripherals.
* Liaison with the IT group and keep the College notified of University wide initiatives. Represent CNSE and its IT needs.
* Represent CNSE at meetings and bring relevant IT issues and initiatives to the College's attention. Be the primary point of contact between ITS and CNSE.
* Maintain currency with best practices and current and emerging trends in the IT industry; leverage this knowledge to improve operations and performance across all platforms, the College, for all computers and computer-based equipment.
* Other reasonable duties as assigned
Job Requirements:
* Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms
Requirements:
Minimum Qualifications:
* Bachelor's degree in informationtechnology or a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
* 2 to 3 years of experience in the IT field
* Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms
* Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community
* Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role
Preferred Qualifications:
* Experience with cloud-based infrastructure architecture and deployment.
* Experience with creating and managing virtual machines.
Additional Information:
Professional Rank and Salary Grade: SL-3, $62,000-$65,000
Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link **********************************
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via **************************************************************
Application Instructions:
Applicants MUST submit the following documents:
* Resume
* Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
* List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
Returning Applicants - Login to your UAlbany Careers Account to check your completed application.
A review of applications will start on March 10, 2025 and the search will remain open until the position is filled.
$62k-65k yearly 20d ago
IT Support Specialist
Mohawk Auto Group
Information technology technician job in Ballston Spa, NY
Job Description
About the Role:
The IT Support Specialist is critical in ensuring the smooth operation and maintenance of our organization's technology infrastructure. The primary objective is to provide timely and effective technical assistance to end-users, resolving hardware, software, and network issues to minimize downtime. This position involves diagnosing problems, implementing solutions, and escalating complex issues to specialized teams when necessary. The IT Support Specialist will also contribute to system updates, documentation, and user training to enhance overall IT service quality. Ultimately, this role supports business continuity by maintaining reliable and secure IT environments across the organization.
Qualifications:
Associate's degree or higher in InformationTechnology or related field preferred
2-3 years' experience in a technical support or help desk role
Basic understanding of computer hardware, operating systems (Windows, mac OS), and common software applications
Familiarity with networking concepts such as TCP/IP, DNS, and VPN
Strong problem-solving skills and ability to communicate technical information clearly to non-technical users
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)
Experience with remote support tools and ticketing systems
Knowledge of cybersecurity principles and best practices
Familiarity with cloud services and virtualization technologies
Exceptional interpersonal, organizational, follow-through and communication skills
Prior experience supporting a diverse user base in a fast-paced environment
Responsibilities:
Respond promptly to user inquiries and technical issues via phone, email, or in-person support
Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices
Install, configure, and maintain operating systems, applications, and security software
Document support activities, solutions, and procedures to build a knowledge base for future reference
Assist with IT asset management, including inventory tracking and software license compliance
Collaborate with other IT team members to escalate and resolve complex technical issues
Provide end-user training and guidance on best practices for technology use and security
Participate in system upgrades, backups, and routine maintenance tasks to ensure optimal performance
A skilled IT Support Specialist is able to efficiently troubleshoot and resolve a wide range of technical issues encountered by users daily. Strong communication skills are essential for translating complex technical concepts into understandable guidance for end-users. Problem-solving abilities help to quickly identify root causes and implement effective solutions to minimize disruption.
Benefits:
Collaborative, fast-paced environment
Health, Vision, and Dental Insurance
Life Insurance
401(k) with company match
Paid Time Off
Employee Discounts
$44k-76k yearly est. 29d ago
HLA Contract Technician
Partnered Staffing
Information technology technician job in Troy, NY
Kelly Services in partnership with Nissan is currently seeking
high skilled
individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.
Job Description
The Refurbishment Manufacturing Contractor will be responsible for the inspection, troubleshooting, analysis, repair, receiving/shipping and packaging, and related documentation and duties associated with the repair of X-Ray Detectors, Receptors, and Imagers. In addition, the technician will be tasked with the repair and handling of contract service work in support of the XRD customer base. The technician will generally operate in the HLA and XT labs, with assignment in other areas of the facility as needed.
Qualifications
Responsibilities:
-Inspect parts for defects in workmanship
-Bond modules
-Build detectors using specific parts and OMS'
-Assist engineering with bonding, builds, and idea implementation
-Utilize MES to ensure proper tracking of product
-Computer proficiency with Windows, Office, and other programs
-Maintain compliance with cGMP (Common Good Manufacturing Practices)
-Continue to improve upon established Lean Line practices.
Qualifications:
1. High school diploma or GED
2. Ability to work under close supervision and follow instructions
3. Proficiency to understand and interpret basic written technical information
4. Demonstrated proficiency to utilize computerized work systems
5. Effective verbal and written communication skills
6. Ability to communicate using English
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
$50k-89k yearly est. 60d+ ago
IT Help Desk Support - Level I
K2 Staffing
Information technology technician job in Nassau, NY
Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
Front line defense with customers calling in with technical issues
Ability to properly hand calls off to more experienced technicians when needed
Following tickets through the process until closure.
Password resets
IP Phone setup
PC setup (i.e. software install, adding domains, etc)
IT equipment installation
Printer install
Assisting onsite technical lead with various IT-related projects.
New User On-boarding
Qualifications & Requirements
2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc.
General understanding of software installation
General understanding of printer installation
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
$46k-78k yearly est. 60d+ ago
Information Technology Internships - Summer 2026
Clough, Harbour & Associates, LLP
Information technology technician job in Albany, NY
Join Us: Finding a better way. It's what we do, in creating solutions, helping people, and improving our world. Imagine yourself at CHA, tackling some of the world's most critical challenges - around clean water, safe roads, efficient energy, resilient power sources, and buildings. Imagine yourself contributing your skills and passion to creating a world that is more sustainable, more diverse, and one that leans forward towards a better future.
Our people are approachable, caring, down to earth, plugged in, and hands-on. They are skilled, thoughtful, and innovative. Can you imagine yourself here?
CHA is looking for someone with your passion to join our 2026 Summer Internship Program! If you are earning your degree in InformationTechnology, Computer Science, Software Engineering, or Data Analytics and are interested in an internship working with one of our corporate teams, apply today to join us in finding a better way.
What You'll Do:
CHA's Internship Program will ensure you are ready to make the transition from student to professional. Over our 10-week program, you will have plenty of opportunities to connect with people who will help you on your career journey. You will connect with your peers through group projects, planned social events, and working alongside one another in the office or field. You will connect with professionals across the business, collaborating on a company projects and important work that will have a real, positive impact on the world we all live in. The connections you make during your CHA Internship can play a critical role as you complete your studies and transition into your professional career.
The Internship Program here at CHA aims to prepare students for the professional working environment through opportunities to work as part of a team, developing the planning skills to effectively balance work demands with your personal life, and figuring out how to navigate different personalities to ensure team success.
Our program is more than just an internship; you will learn about yourself; identify your career passions and go after them. As a CHA Intern you will experience working in your field - there is nothing like real world experience! An internship with CHA will help you clarify and bring into focus your future career goals, it will give you the opportunity to try new things, explore and discover what you want for your future.
So, join us for summer 2026; let's find a better way together!
Want to learn more about how CHA is finding a better way? Visit us online at CHAsolutions.com
What You Bring:
* Working towards a degree in InformationTechnology, Computer Science, Software Engineering, Data Analytics or other relevant field of study
* Attending a full time matriculated and nationally accredited Bachelor or Graduate program.
* Completed one full year of college (rising sophomore).
* Candidates going into their junior or senior year of college are preferred.
* May 2026 graduates will not be accepted for CHA's Internship program.
* Experience with Microsoft Office required.
* Must possess the ability to work in a team environment.
* Good oral and written communication skills required.
Culture/EEO Statement:
At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways - always searching, never settling - to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible.
We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.
$30k-40k yearly est. Auto-Apply 4d ago
IT Support Technician
Behavioral Health Services North Inc. 3.4
Information technology technician job in Queensbury, NY
A Spanish version of this position is available upon request. La versión de esta posición está disponible en Español si es requerida.
Join Our Mission - Be a Vital Part of Something Bigger BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!
Your Role at BHSN: As an IT Support Technician , you'll be the frontline of technology support across our organization-providing Tier 1 support, troubleshooting technical issues, and ensuring smooth operations of our PCs, VOIP systems, mobile/desktop apps, printers, and more. You'll support both business and clinical applications, offer user training, and help drive IT efficiency through innovation and responsive service.
Work Schedule & Location:
Full-time, Monday - Friday, 8:00AM to 4:00PM
Occasional after-hours/on-call support rotation
What You'll Do:
Provide Tier 1 helpdesk support via phone, email, and ticketing system
Support PC setups, printer troubleshooting, and VOIP telecommunication systems
Respond to user inquiries and resolve hardware/software issues
Train end-users individually or in groups on software and hardware use
Maintain and update software systems, databases, and reports
Monitor system performance and complete routine maintenance tasks
Support remote troubleshooting and escalate unresolved issues
Assist in IT asset inventory and management
Create and manage accounts in Active Directory and Microsoft 365
Develop and maintain documentation and training materials
Contribute to enterprise-wide projects and quality improvement efforts
Create reports using Crystal Reports as needed
Participate in on-call rotation and occasional off-hours work for system maintenance
Other duties as assigned
What We're Looking For:
High school diploma or GED required
Technical/vocational training in InformationTechnology or related field required
Associate's degree or higher in IT/Computer Science preferred
Certifications (CompTIA, Cisco, Microsoft) or equivalent experience preferred
1-2 years of client-facing help desk/IT support experience
Experience with Office 365, Active Directory, networking, and RMM tools a plus
Strong troubleshooting skills and ability to explain tech solutions clearly to end users
Excellent communication, time management, and organizational skills
Problem-solving mindset with a passion for lifelong learning
Valid NYS driver's license and reliable transportation required
Why BHSN? We believe that when you bring your whole self to work, you thrive-both professionally and personally. We are committed to fostering a workplace that values diversity, promotes equity, and cultivates inclusion. At BHSN, everyone belongs.
Our Commitment to Diversity, Equity & Inclusion: BHSN is proud to be an Equal Opportunity Employer. We welcome all qualified applicants without regard to age, race (including traits historically associated with race, such as hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic information, marital status, arrest or conviction record, status as a victim of domestic violence, familial status, gender identity or expression, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.
$34k-41k yearly est. Auto-Apply 60d+ ago
IT Support Specialist, Trading Floor
Ripple 4.4
Information technology technician job in Day, NY
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations!
WHAT YOU'LL DO:
Front Office Trading Desk Support
Provide daily on-site support to Fixed Income and Delta One desks in NYC; occasional travel to Greenwich, CT
Start coverage at 6:30am to align with market hours; ensure continuous trader workstation availability
Ability to respond to high-severity incidents within strict SLAs, provide root cause analysis, and partner with trading systems teams to prevent recurrence
Excellent customer service skills with the ability to prioritize and execute tasks independently while remaining calm under intense pressure
Exceptional communication and interpersonal skills with the ability to act as the first point of contact for traders, managing expectations and delivering solutions immediately
SME on supporting Windows operating systems andctroubleshooting PC hardware
Trading Desk Technology Asset Management
Ensure trading workstations are fully operational andcoptimized for low-latency performance, with rapid turnaround on replacements or upgrades
Maintaining and adding to monitoring automations to stay ahead of issues
Maintain an accurate, real-time inventory database of all trading desk assets, including software licenses and entitlements tied to front-office applications
Enterprise & Trading Application Support
Provide hands-on support for traders and desk staff across trading specific apps/systems and core enterprise apps
Trading OMS systems (Matrix, GLMX), DealerWeb, CME Brokertec, BBG Terminals, FENICS BGC, Cloud9, Okta, Slack, Google Workspace, Office365, Box, Atlassian suite, Zoom, ConnectWise, Airtable, Azure File Shares
POC for all external trading platform support to keep trader specific systems operational
Maintain and create automations to monitor trader specific systems in real time
Leverage enterprise and trader AI tools to improve front desk daily operations and performance
Assist users with access, troubleshooting, and workflow issues across these platforms, escalating to system administrators when back-end changes are required
Act as a power user and first point of contact for trading desk staff leveraging these systems in daily workflows
Support onboarding and training of new hires on enterprise and trading applications, ensuring smooth ramp-up for front office teams
Partner with infrastructure, InfoSec, and IT to coordinate patches, upgrades, and entitlement changes without disrupting trading operations
Documentation
Maintain clear, user-friendly documentation of trading desk support procedures, troubleshooting steps, and quick-reference guides in Confluence
Create and update knowledge base articles specifically for front office teams to speed issu resolution and reduce repetitive requests
Capture and share lessons learned from major incidents and post-mortems to continuously improve trader support practices
Scripting & Automation
Leverage scripting skills (PowerShell & Python preferred) to automate repetitive desktop support tasks (e.g. workstation setup, log collection, monitoring scripts)
Experience designing and implementing Slack bots, chatbots, and/or RPA solutions to streamline trader workflows, enhance user engagement, and improve operational efficiency
WHAT YOU'LL BRING:
8+ years of direct experience providing technical support to Front Office trading desks.
In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems.
Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.).
Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows.
Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) and Intune is advantageous.
Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly.
Series 99 certification or an equivalent credential is a plus.
For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
NY Annual Base Salary Range$96,000-$115,000 USD
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
$96k-115k yearly Auto-Apply 4d ago
Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services, LLC
Information technology technician job in Albany, NY
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
$62k-89k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist (AI / SaaS)
Evolutioniq
Information technology technician job in Day, NY
About Us: EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.'s Best Workplaces 3 years in a row and Built In's Best Places to work in 2025 and 2026!
We are looking for a motivated and technically minded Technical Support Specialist to join our team in New York City. In this role, you will serve as the first point of contact for our client's users, helping them navigate technical challenges and ensuring they get the most value out of our platform.
This is an ideal role for a recent graduate or early-career professional looking to launch a career in technical product support, customer success, or solutions engineering. You will gain deep exposure to AI-as-a-Service (AIaaS) concepts, database management, and enterprise SaaS workflows.
What You Will Do
Front-Line Support: Act as the primary point of contact for client users, managing incoming inquiries via email, chat, and ticketing systems.
Troubleshooting: Diagnose and resolve technical issues related to the EvolutionIQ platform; replicate bugs and work with the Technical Engagement Management and Solutions Engineering team to escalate complex problems.
Client Education: Translate complex technical concepts into clear, easy-to-understand explanations for non-technical users.
Data Analysis: Use SQL to query databases and investigate data discrepancies to resolve client support tickets.
Workflow Optimization: Utilize tools like Zendesk and Salesforce to track issues, document solutions, and contribute to our internal knowledge base.
Product Feedback: Be the "voice of the customer" by gathering user feedback and trends to share with the Product and Engineering teams.
Who You Are
Education: You hold a Bachelor's degree, preferably in Computer Science, Information Systems, Engineering, or a Business discipline (Finance, Accounting, etc.).
Experience: You are fresh out of a top program and/or have up to 2 years of professional experience. Previous internships in tech support, IT, or client services are a strong plus.
Communications: You possess excellent written and verbal communication skills. You can write a professional email and speak confidently with clients.
Tech-Savvy: You have a firm grasp of technical support workflows and a strong interest in AI technologies and SaaS business models.
Problem Solving: You enjoy digging into a puzzle and don't stop until you find the solution.
Technical Skills
Required:
Understanding of AI-as-a-Service (AIaaS) concepts.
Basic to Intermediate proficiency in SQL (selects, joins, basic data manipulation).
Familiarity with CRM and Ticketing platforms (specifically Salesforce and Zendesk).
Preferred:
Experience with ServiceNow is a plus.
Experience with API testing tools (like Postman) or basic scripting (Python/JS).
Work-life, Culture & Perks:
Compensation: The base salary range is 75-95K, with flexibility depending on a candidate's background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$43k-75k yearly est. Auto-Apply 7d ago
IT Administrator (New York)
Galvanize Climate Solutions
Information technology technician job in Day, NY
About Galvanize
Galvanize is a pure-play, global asset manager focused on delivering compelling returns through deep specialization in energy and the business of decarbonization. Led by co-executive chairs Katie Hall, Tom Steyer, and Secretary John Kerry, Galvanize invests across asset classes including venture capital and growth equity, public equities, and real estate, to accelerate commercially competitive solutions, products, and services. Built by investors and operators with proven track records scaling multibillion dollar strategies, Galvanize is structured to identify and execute on investment opportunities across all sectors of the economy. Its model pairs top-tier institutional investment talent with expertise across technology, science, market development, policy, and geopolitics. The firm has offices in San Francisco, New York, and London.
Role
Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you'll be the hands-on technologist in the NY office-owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You'll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership
Essential Job Responsibilities
White-Glove & Site Ownership
Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT.
Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency.
Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings.
Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares.
Identity, Collaboration & Endpoint Administration (Microsoft-First)
Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy.
Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting.
Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails.
Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records.
Networking, Security & Resilience
Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN.
Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks.
Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention).
Service Delivery, Process & Projects
Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned).
Participate in NY-based IT projects, coordinating cross-office change windows.
Collaborate and coordinate closely with the IT team in San Francisco.
Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required.
Required Qualifications
5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role.
Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA).
Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance.
Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support.
Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting.
Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses).
Exceptional communication, discretion, and customer service with senior stakeholders.
In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings.
Additional Qualifications
Experience in a regulated financial services environment (RIA/asset management/venture).
Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent.
Familiarity with Microsoft Defender security stack and Purview governance/DLP.
Light scripting/automation (PowerShell) for scale and repeatability
Compensation and Benefits
Estimated base salary up to $125,000 with flexibility based on experience and qualifications
Role is also eligible for an annual discretionary bonus
Generous benefits package, including employer-paid health coverage options
401(k) plan with employer match
25-days of PTO which is inclusive of vacation, personal time and sick leave
Monthly wellness benefit that covers a broad range of activities
Annual stipend for employer-sponsored professional development opportunities
16-weeks paid parental leave for parents of any gender
$125k yearly Auto-Apply 60d+ ago
Technical Support Specialist / Onboarding, Reporting
360 It Professionals 3.6
Information technology technician job in Albany, NY
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
Job Description
Job Title
:
Technical Support Specialist / Onboarding, Reporting
Duration: 12 months contract
Location: AlbanyNY
Position Requirements/Technical Skills:
Project Scope- duties of position
Public Health MU Onboarding Project
This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure.
The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities.
Daily Tasks will include but are not limited to the following:
Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange.
Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners.
Provide step by step instruction for solution of end user issues.
Identifying root cause of error and delay and taking steps to mitigate future occurrence.
Review of system, application and network access logs of Windows and Linux based systems to identify errors.
Prepare documentation to educate technical and non-technical end users on transport onboarding steps.
Prepare documentation to document troubleshooting process flows and escalation pathways.
Document interactions with clients for later evaluation of service delivery activities.
Communicates effectively with both end users and other technical staff.
Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues.
PART A: The ONE MANDATORY REQUIREMENT:
Mid-Level
PART B: Requested Desirable Qualifications:
The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10.
48 months experience troubleshooting hardware and software issues.
48 months providing end user support with software applications.
48 months experience communicating with users, stakeholders and business analysts to determine business needs.
48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams.
36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems.
36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior.
36 months experience in developing n-tier applications.
36 months experience maintaining quality controls and procedures.
36 months of experience in developing and maintaining informationtechnology technical documentation for end user support.
Bachelor's degree or greater in computer science, computer engineering, informationtechnology or public health
Qualifications
Bachelor's degree or greater in computer science, computer engineering, informationtechnology or public health.
Additional Information
Local candidates preferred. Immediate interview and placement! Any Visa type..
$50k-80k yearly est. 2h ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in Glens Falls, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-42k yearly est. 12d ago
HLA Contract Technician
Partnered Staffing
Information technology technician job in Troy, NY
Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description The Refurbishment Manufacturing Contractor will be responsible for the inspection, troubleshooting, analysis, repair, receiving/shipping and packaging, and related documentation and duties associated with the repair of X-Ray Detectors, Receptors, and Imagers. In addition, the technician will be tasked with the repair and handling of contract service work in support of the XRD customer base. The technician will generally operate in the HLA and XT labs, with assignment in other areas of the facility as needed.
Qualifications
Responsibilities:
-Inspect parts for defects in workmanship
-Bond modules
-Build detectors using specific parts and OMS'
-Assist engineering with bonding, builds, and idea implementation
-Utilize MES to ensure proper tracking of product
-Computer proficiency with Windows, Office, and other programs
-Maintain compliance with cGMP (Common Good Manufacturing Practices)
-Continue to improve upon established Lean Line practices.
Qualifications
:
1. High school diploma or GED
2. Ability to work under close supervision and follow instructions
3. Proficiency to understand and interpret basic written technical information
4. Demonstrated proficiency to utilize computerized work systems
5. Effective verbal and written communication skills
6. Ability to communicate using English
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
$50k-89k yearly est. 2h ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Albany, NY?
The average information technology technician in Albany, NY earns between $27,000 and $99,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Albany, NY
$51,000
What are the biggest employers of Information Technology Technicians in Albany, NY?
The biggest employers of Information Technology Technicians in Albany, NY are: