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Information technology technician jobs in Augusta, GA

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Information Technology Technician
Technical Support Specialist
Junior Help Desk Technician
Services Desk Technician
Computer Technician
Information Technology Specialist
Information Technology/Support Technician
Technical Support Engineer
Information Technology Administrator
Junior Systems Administrator
Help Desk Specialist
Technical Support Technician
  • Information Technology Support Engineer

    Teceze

    Information technology technician job in Aiken, SC

    Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
    $51k-74k yearly est. 18h ago
  • Computer Field Tech Position- Augusta GA

    BC Tech Pro 4.2company rating

    Information technology technician job in Augusta, GA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Augusta, GA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $31k-41k yearly est. 60d+ ago
  • System Administrator Level 1

    Intelligenesis

    Information technology technician job in Augusta, GA

    Job Description Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolutions of problems Provides support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Required Skills: US Citizens Only Active TS/SCI Clearance and Polygraph required Minimum of five (5) years of experience as a System Administrator Bachelors degree in a technical discipline Five (5) years of additional System Administrator experience may be substituted for Bachelors degree Must be CWIP Certified IAT II or higher Security+ CE or equivalent Compensation Range: $73,176.80 - $108,176.80 _____________________________________________________________________________________________________ Compensation ranges encompass a total compensation package and are a general guideline only and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different factors including, but not limited to: level of position, complexity of job responsibilities, geographic location, candidate's scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements and alignment with local market data. Our compensation includes other indirect financial components designed to support employees' total well-being, which should be considered when evaluating our competitive benefits package. These monetary benefits include medical insurance, life insurance, disability, paid time off, maternity/paternity leave, 401(k) company match, training/education reimbursements and other work/life programs. _____________________________________________________________________________________________________ IntelliGenesis is committed to providing equal opportunity to all employees and applicants for employment. The Company is an Equal Opportunity Employer (EOE), and as such, does not tolerate discrimination, retaliation, or harassment of its employees or applicants based upon race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or any other protected characteristic under local, state, or federal law in any employment practice. Such employment practices include, but are not limited to: hiring, promotion, demotion, transfer, recruitment, or recruitment advertising, selection, disciplinary action layoff, termination, rates of pay, or other forms of compensation and selection of training. IntelliGenesis is committed to the fair and equal employment of individuals with disabilities. It is the Company's policy to reasonably accommodate qualified individuals with disabilities unless the accommodation would impose an undue hardship on the organization. In accordance with the Americans with Disabilities Act (ADA) as amended, reasonable accommodations will be provided to qualified individuals with disabilities, when such accommodations are necessary, to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. This policy applies to all applicants for employment and all employees. Powered by JazzHR Xtv2pniiYg
    $73.2k-108.2k yearly 7d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology technician job in Augusta, GA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $33k-59k yearly est. Auto-Apply 60d+ ago
  • Customer Tech Support Analyst

    Blueprint30 LLC

    Information technology technician job in Augusta, GA

    ADP is hiring a Technical Support Analyst II. in this position you will provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all ADP supported applications or products. Support the end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives. Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products. Responds promptly and professionally. Analyzes client issues to determine if resolution can be found on initial call or if second level support is required. Supports and installs upgrades and assists in all technical problems (i.e.. performance, security, etc.) for the ADP supported products. Effectively troubleshoots, replicates and develops workarounds for client issues. Documents and communicates the results to the client and/or Corporate Development. Maintains appropriate records of client contact through the CRM system. Uses Knowledge Management database to locate solutions to issues. Ensures case notes thoroughly detail the problem/resolution, are comprehensive of the issue and are professional. Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver service paks, set up reports, install or upgrade software or develop custom solutions for all client server products. Performance issues related to client infrastructure integration are referred to a peer with specialization in the particular platform or application (Citrix, Lan/Wan, Client Server, etc) Provides complex technical expertise for industry standard database applications, ie MS Access, Oracle, my SQL, MS SQL Server, etc. Gathers client databases and environment variables and recreates client scenarios in a PC Lab environment in an effort to resolve complex database issues. Assists in new product pilots and roll outs to other departments and clients. Acts as liaison between Implementation, Client Services, Management and Corporate Support to ensure high impact problems are resolved in a timely and satisfactory manner. Provide technical support to all levels of Service Support Specialists regarding the resolution of product and client issues. Mentors and trains newly hired associates to ensure successful integration into the role. Identifies training needs for the department and assists with training development programs. Provides feedback to management. Acts as a team leader in the absence of the manager by prioritizing critical issues, providing direction and ensuring appropriate client support is delivered in a timely and effective manner. Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. Remains proficient on networks, operating systems, hardware, software, databases, browsers and related products. Assists in developing internal documentation to support new features and procedures for product enhancements. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: 1 - 3 Years ADP Client Services or equivalent outside experience
    $35k-59k yearly est. 1d ago
  • Customer Tech Support Analyst

    Adpcareers

    Information technology technician job in Augusta, GA

    ADP is hiring a Technical Support Analyst II. in this position you will provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all ADP supported applications or products. Support the end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives. Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products. Responds promptly and professionally. Analyzes client issues to determine if resolution can be found on initial call or if second level support is required. Supports and installs upgrades and assists in all technical problems (i.e.. performance, security, etc.) for the ADP supported products. Effectively troubleshoots, replicates and develops workarounds for client issues. Documents and communicates the results to the client and/or Corporate Development. Maintains appropriate records of client contact through the CRM system. Uses Knowledge Management database to locate solutions to issues. Ensures case notes thoroughly detail the problem/resolution, are comprehensive of the issue and are professional. Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver service paks, set up reports, install or upgrade software or develop custom solutions for all client server products. Performance issues related to client infrastructure integration are referred to a peer with specialization in the particular platform or application (Citrix, Lan/Wan, Client Server, etc) Provides complex technical expertise for industry standard database applications, ie MS Access, Oracle, my SQL, MS SQL Server, etc. Gathers client databases and environment variables and recreates client scenarios in a PC Lab environment in an effort to resolve complex database issues. Assists in new product pilots and roll outs to other departments and clients. Acts as liaison between Implementation, Client Services, Management and Corporate Support to ensure high impact problems are resolved in a timely and satisfactory manner. Provide technical support to all levels of Service Support Specialists regarding the resolution of product and client issues. Mentors and trains newly hired associates to ensure successful integration into the role. Identifies training needs for the department and assists with training development programs. Provides feedback to management. Acts as a team leader in the absence of the manager by prioritizing critical issues, providing direction and ensuring appropriate client support is delivered in a timely and effective manner. Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. Remains proficient on networks, operating systems, hardware, software, databases, browsers and related products. Assists in developing internal documentation to support new features and procedures for product enhancements. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: 1 - 3 Years ADP Client Services or equivalent outside experience
    $35k-59k yearly est. 1d ago
  • Service Desk Technician II

    Corsica Technologies, LLC

    Information technology technician job in Augusta, GA

    SERVICE DESK TECHNICIAN II Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues. Responsibilities The responsibilities for this position include: Receive, classify, and triage incidents and simple requests. Troubleshoot and resolve incidents to return service to clients as quickly as possible. Implement low risk, well-understood changes that are requested by end users. Follow standard operating procedures as documented in the Knowledge Management System. Work with the team and escalate as needed with the assistance of management. Stay up to date on the latest technologies through ongoing education. Maintain and update system documentation and event records. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high-paced environment Able to understand the perspective of the client in all service interactions Makes effective use of time and complete tasks efficiently and on time Able to work with a team, communicate effectively, and have high attention to detail Meets client and corporate expectations for attendance, quality, and performance Must have intermediate experience with each of the following: System hardware, software, and operating systems Active Directory and Group Policy administration Must have basic experience with each of the following: Cloud solutions such as Office 365 and Google Apps Networking concepts such as TCP/IP, DNS, and DHCP Switches, firewalls, and advanced infrastructure Experience with each of the following is a plus but not required: Cloud-based data-centers such as Azure and AWS Server applications such as SQL Server and RDS Voice technologies and phone systems Education, Experience, and Certifications Required Must have at least a high school diploma or GED. A minimum of 4 years of professional ITSM experience is required. Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft. Preferred Associate degree or better is preferred. MSP experience is preferred. Supervisory Responsibility This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure. Travel Less than 1% travel is expected with this position. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $37k-50k yearly est. 19d ago
  • Service Desk Technician III

    Premier Networx

    Information technology technician job in Augusta, GA

    We're looking for a dynamic and experienced Senior Service Desk Technician to join our fast-paced, growing managed service provider family at Premier Networx! As a managed service provider, we provide proactive IT support to our SMB clients in the greater Augusta area. Our Culture - We emphasize the importance of education and continuous improvement. Through teaching, training, collaboration, and perseverance, we strive for personal and professional growth. Our belief in the value of knowledge drives us forward. We understand that the skilled services we offer are our product, and it is our top priority to provide exceptional service to our clients with genuine care for their satisfaction. Our People We strive for excellence in everything we do We always aim to make a positive impact with each other and our clients We have passion that drives us to continuously learn and grow We are dedicated to creating a supportive and inclusive environment where everyone feels valued and respected. We believe together, we can achieve great things. Our Core Values define who we are and guide our actions Proactive Ownership - Taking initiative, assuming responsibility, and driving results without waiting for instructions. Client Experience First - Prioritizing the satisfaction and success of our clients. Unrelenting Dedication - Persistently pursuing excellence even in the face of challenges or setbacks. Promises Kept - Fulfilling commitments, honoring agreements and delivering on our word. Embraces Change - Welcoming and adapting to shifts, innovations and evolving circumstances. By upholding these core values, we create a strong and supportive culture that enables us to achieve great things together. What We Offer Ambitious learning environment-we pay for certifications & reward learning achievements. Customized career-progress plan tailored to your skill level, interests, and goals. Generous leave: PTO, Holidays, and Comp time Competitive and comprehensive medical, dental, and vision insurance, including life and disability plans. Retirement - IRA Position Overview: This position is responsible for providing advanced technical assistance and support to end-users and acting as a technical SME for the Service Desk for complex issues and escalated cases. The Senior Service Desk Technician has strong technical skills, excellent communication abilities, and the capability to handle complex and challenging IT issues. Skills: Excellent customer services and communications skills. Able to be flexible and adaptable to the changing needs of the team. Ability to handle multiple tasks under time constraints. Self-motivation, organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Senior Responsibilities: Assist in supervising the Service Desk by reinforcing established rules, providing support and or direction, and assisting with administrative issues as needed. Assist in training the Service Desk team on operational procedures and troubleshooting techniques. Assist in ensuring that the Service Desk provides timely and considerate customer service. Offer suggestions for any noted process improvements and assist in developing new procedures. Perform other related duties as assigned by the Service Manager. Service Desk Duties and Responsibilities: Troubleshoot and resolve client hardware, operating system and software related issues using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts and escalate as necessary. Escalate technical support issues to the Service Manager as necessary. Document resolution in ticketing system and communicate with client on the status and resolution of issues. Other related duties as assigned by management. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and team. Qualifications and Requirements Required 3 years of experience working in a client facing technical role. 1 year of supervisory experience preferred. Active Directory, Group Policy, HyperV, VMware, PowerShell, Sharepoint, DNS, Office 365, Azure, Networking, and Windows Operating Systems, MS Server 2016 or newer. Excellent troubleshooting skills including ability to analyze, anticipate and resolve complex technical issues. Previous MSP experience a plus. Preferred Certifications AZ-103 CCNA, Server+ Network+ Cloud+ Time Management Upon completion of tasks and cases, update ticketing system with documentation and time entries. Accountability time of 8 hours required on a daily basis. Daily time entries must be recorded by EOB every workday. Time Sheets must be submitted before their deadline regardless of PTO. Calendar must be updated regularly to accurately reflect one's availability and schedule. Follow time management best practices. Use the dispatch calendar to schedule Tasks so the team is aware of your availability and allocation.
    $37k-50k yearly est. 60d+ ago
  • Service Desk Technician

    Syntelligent Analytic Solutions

    Information technology technician job in Augusta, GA

    Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' management and technical requirements in the intelligence, defense, homeland security and commercial market space. Our customers' and Syntelligent's success are built upon the core values of People First, Integrity & Accountability, Mission Driven, Community Focus and Team Oriented. Syntelligent is seeking candidates for placement on our existing contract. We are seeking a full-time Service Desk Technician. *** This is a pipeline position for future openings on the contract*** Location: Augusta, GA Schedule: Day/ M-F Anticipated Salary Range: $20.00- $21.83 hourly Responsibilities Duties will include: Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Assists with navigating around application menus, may be required to remote into customer's computer. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Develops and sustains a productive customer relationship, making the customer and their needs a primary focus. Offers alternative solutions where appropriate with the objective of retaining customers' and clients' business. Escalates complex problems to the Remote Support Engineering staff or Field Engineering when appropriate. Qualifications Required Qualifications: High School Diploma or equivalent required. Security Requirement - Must be US Citizen and possess a US Government Secret security clearance or have the ability to obtain a US Government Secret security clearance, prior to hire. * Must possess current CompTIA A+ CE, Network+ CE or Security+ CE certification. Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users. Understanding of Active Directory to unlock and reset passwords. Proficient with troubleshooting all Windows Operating systems. Ability to troubleshoot and resolve email issues, specifically MS Outlook. Ability to communicate clearly and professionally, both verbally and in writing. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues. Must be willing to work all shifts. The operations we support are 24/7/365. Clearance: Active Secret Clearance and current CompTIA A+CE, Network+CE or Security+CE certification (must have one). **Due to estimated time of 120 days to obtain a Secret clearance; candidates who do not presently have an active Secret will be considered for future opportunities. ** Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice. Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally. Preferred Qualifications: Previous computer technical support. MCP, Dell or other industry identified certifications. Online applications, please. When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you. Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity employer. It is the policy of Syntelligent to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy), national origin, age, disability and genetic information, protected veteran status and will not be discriminated against based on disability or any protected characteristic. Syntelligent's policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. If you need assistance or an accommodation in Syntelligent's online application process, please contact our Human Resources Office at ************, Extension #505.
    $20-21.8 hourly 60d+ ago
  • Industrial IT Specialist

    Insight Global

    Information technology technician job in Augusta, GA

    Day to day: Insight Global is looking for an Industrial IT SupportSpecialist supporting a specialty polymer manufacturing client sitting in Augusta, GA. They will be responsiblefor supporting various industrial IT equipment, troubleshooting issues as needed, troubleshooting & developing HMI's & PLC's, providing training to users on newly installed and updated systems, and identifying project and application requirements. The Manufacturing Execution System is the interface between the equipment and the DCS (Digital Control System), and engineers use the DCS to pull equipment data. The current team is made up of 3 DCS Engineers and 2 Industrial IT Support Specialists. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Bachelor's Degree in Computer Science or equivalent (open to Associate's with more experience) 4-10 years of related experience 2+ years experience with Manufacturing Execution System (MES) Developing PLC's and HMI's Managing HMI Applications (WonderWare) Experience with specific MES System Aveva PI or Aspen InfoPlus.21 Knowledge of network connectivity, integration, configuration, and protocols
    $66k-94k yearly est. 60d+ ago
  • IT Security Specialist

    Cymertek

    Information technology technician job in Augusta, GA

    IT Security SpecialistLOCATIONFort Eisenhower, GA 30905CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are looking for a detail-oriented and dedicated IT Security Specialist to join our team and safeguard our organization's digital assets. In this role, you will be responsible for identifying and mitigating security risks, implementing best practices, and ensuring the integrity and confidentiality of sensitive information. The ideal candidate will have a strong understanding of cybersecurity principles, threat detection, and incident response, along with a proactive approach to staying ahead of emerging threats. If you are passionate about creating a secure IT environment and thrive in a collaborative and fast-paced setting, we invite you to apply. *** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. *** SIMILAR CAREER TITLESCybersecurity Analyst, Information Security Analyst, Security Engineer, Network Security Specialist, Security Administrator, IT Risk Analyst, Cyber Defense Specialist, Security Operations Center (SOC) Analyst, Vulnerability Analyst, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Cybersecurity, Information Technology, Computer Science, Information Security, Network Security, Digital Forensics, Computer Engineering, Systems Security, Data Science, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES Ability to implement security policies Experience with security monitoring tools Knowledge of compliance frameworks Capability to assess vulnerabilities Familiarity with data encryption standards Strong analytical mindset REQUIRED SKILLS Proficiency in threat detection Incident response capabilities Knowledge of intrusion detection systems Expertise in access control management Ability to configure firewalls Understanding of malware analysis DESIRED SKILLS Familiarity with ethical hacking techniques Knowledge of cloud security practices Understanding of zero-trust architecture Exposure to artificial intelligence in security Experience with security automation tools Awareness of emerging cyber threats PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development. At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day. We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave. Ready to make your next move the best one? Join us and experience the difference. BENEFITS Excellent Salaries Flexible Work Schedule Cafeteria Style Benefits 10% - 401k Matching (Vested Immediately) Additional 401k Profit Sharing 30 days Paid Leave/Holiday (No Use or Lose!) The day off for your birthday Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus) HSA/FSA AFLAC Long Term/Short Term Disability - 100% employee coverage. No cost to you. Life Insurance - 100% employee coverage. No cost to you. Additional Discretionary Life Insurance Paid Training No long, wordy reviews with tons of paperwork!!! Referral bonus program with recurring annual payments HOW TO APPLY Email us at ***************** or apply today: **************** Want to see what our employees think? Click here . EQUAL OPPORTUNITY EMPLOYER STATEMENT Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.
    $66k-94k yearly est. Easy Apply 60d+ ago
  • IT ServiceNow Administrator

    Augusta University 4.3company rating

    Information technology technician job in Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The ServiceNow Administrator is responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform in support of the organization's service management initiatives. This role ensures the platform operates efficiently, securely, and aligns with business needs while supporting continuous improvement and digital transformation efforts. Responsibilities The duties include, but are not limited to: PLATFORM ADMINISTRATION & CONFIGURATION: Manage and maintain the ServiceNow platform, including user and group management, roles, ACLs, and data policies. Configure and customize applications, workflows, forms, and UI policies using ServiceNow best practices. Perform regular platform upgrades, patching, and performance tuning. PROCESS & SERVICE MANAGEMENT: Support ITIL processes including Incident, Problem, Change, Request, and Knowledge Management. Maintain and enhance the Service Catalog and associated workflows. Oversee and maintain the Configuration Management Database (CMDB), ensuring data integrity and accuracy. INTEGRATION & AUTOMATION: Develop and maintain integrations with external systems using APIs, MID Servers, and Integration Hub. Automate tasks and processes using Flow Designer, Business Rules, Script Includes, and other scripting tools. GOVERNANCE & COMPLIANCE: Ensure compliance with organizational policies, security standards, and audit requirements. Participate in governance activities and contribute to platform strategy and roadmap planning. SUPPORT & COLLABORATION: Provide technical support and training to end-users and stakeholders. Collaborate with business units to gather requirements and deliver solutions that meet organizational goals. Maintain documentation for configurations, customizations, and standard operating procedures. CONTINUOUS IMPROVEMENT: Apply process improvement methodologies to enhance service delivery and operational efficiency. Use data-driven decision-making to identify trends, root causes, and opportunities for optimization. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and a minimum of two years of experience in computer science, information technology, or related field OR Associate's degree from an accredited college or university and five years of experience. Preferred Qualifications Experience in ServiceNow administration and change management. ServiceNow Administrator certification is preferred. Strong knowledge of IT service management principles and practices, including ITIL. Experience in configuring and customizing ServiceNow applications, including workflows, business rules, UI policies, and scripting. Familiarity with ITIL-based change management processes. Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues. Knowledge, Skills, & Abilities KNOWLEDGE Advanced knowledge of ITIL, JavaScript, SQL, HTML, Microsoft Office, ServiceNow System Administration, Relational Databases, Identity Management and Information Security, Vendor Management, and development of IT Policy, Use Cases, and Test Plans. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to maintain confidentiality. Ability to collaborate effectively with IT teams and business stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the normal business hours may be required) Pay Band: B14 Salary: $75,300/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $75.3k yearly 60d+ ago
  • TECHNICIAN LEVEL- B

    Murphy Auto Group Dba Miracle Toyota 4.6company rating

    Information technology technician job in Augusta, GA

    Requirements
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist - Administrative/Business

    Prosidian Consulting

    Information technology technician job in Aiken, SC

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** ProSidian Seeks a Technical Support Specialist - Administrative/Business (Time and Materials | Non-Exempt) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRR]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy. This service supports Environmental Management Sector Clients and ProSidian Team Members (# FTe's: 1) work as part of a Engagement Team Cadre (Labor Category 30463) to fulfil T&M - Time and Materials (T&M) requirements. Provide high-level waste tank closure technical services. Provide technical writing, editing and reviews of performance assessment (PA), waste determination (WD) and/or state closure documents. Technical Support Specialist - Administrative/Business Candidates shall work to support requirements for Technical General Support Services (GSSC) related to NAICS: 541690 - Environmental Consulting Services, NAICS: 541690 - Scientific and Technical Consulting Services - Energy, and NAICS: 591690 - Professional Scientific Technical Consulting Services and Technical Documentation and Configuration Support - Provide technical support in the technical writing, editing and reviews of performance assessment, waste determination and / or state closure documents (closure plans and closure modules). -Provide administrative support and configuration management duties. -Perform document research/retrieval, and approvals necessary for release of documents to the public. -Perform Administrator duties for the site LWO Document Library. Other Job Description Assumptions - Services will be provided using SRR process and procedures. - Programmatic guidance will be provided by SRR. #TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #SavannahRiver #EnvironmentalManagement Qualifications The Technical Support Specialist - Administrative/Business shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. B.S. / B.A. Degree in Engineering, Business or English discipline At least five (5) years technical experience in technical editing and word processing. The candidate must have experience in technical writing and editing of complex technical information supporting communication to both a technical audience and the public. A 40 hour work week is scheduled. SRR utilizes various work schedules; including 5/8s (8 hours/day; five days per week), 4/10s (10 hours/day; four days per week), and a 9/80s (9 hours/day, five days on week A and 4 days on week B). Work week excludes SRR holidays. Each work day has a 30-minute lunch. A security clearance is not initially required: however, candidate must be capable of obtaining an L or Q clearance if required to perform assigned duties. U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Other Requirements and Conditions of Employment Apply May be required to complete a Financial Disclosure Statement Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance. TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $34k-56k yearly est. Easy Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Information technology technician job in Augusta, GA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • IT Support Technician **SOUTH CAROLINA/BATESBURG**

    Amick Farms 4.0company rating

    Information technology technician job in Batesburg-Leesville, SC

    Monitor and maintain parts inventory Communicate with Production and Maintenance Management Required Experience Windows 10/11 PC hardware installation and troubleshooting IP Networking, wired and wireless Preferred Experience Poultry IT Manufacturing systems and equipment Touchscreens Label printers RF scanners Scales Microsoft SQL Server queries Small tool mechanical capabilities Competencies: Core Competencies Safety Quality Yield Cost Relationships Team Member Code Safety starts and ends with you People eat what we make Hard works always pays off Doing what's right is never wrong Communicate, Communicate, Communicate
    $29k-37k yearly est. 41d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Augusta, GA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 8h ago
  • Costpoint Implementation Support Analyst - Information Technology

    Prosidian Consulting

    Information technology technician job in Aiken, SC

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Costpoint Implementation Support Analyst - Information Technology (Time and Materials | Non-Exempt) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRR]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy. This service supports Environmental Management Sector Clients and ProSidian Team Members (# FTe's: 1) work as part of a Engagement Team Cadre (Labor Category 14073) to fulfil T&M - Time and Materials (T&M) requirements. Provides technical support for the implementation of the Deltek Costpoint, Time and Expense and Cobra implementation project. Costpoint Implementation Support Analyst - Information Technology Candidates shall work to support requirements for Technical General Support Services (GSSC) related to NAICS: 541690 - Environmental Consulting Services, NAICS: 541690 - Scientific and Technical Consulting Services - Energy, and NAICS: 591690 - Professional Scientific Technical Consulting Services and 1. Provide computing technical support by developing, documenting, and testing data migration routines, Costpoint and Time and Expense extensions, and interfaces between Costpoint, Time and Expense and SRS site data sources as required. 2. Develop reports utilizing Costpoint and Time and Expense data in several technical computing reporting tools as required. 3. Interact with other SRR Costpoint and Time and Expense implementation project team members. Members will include SRR, SRNS, Deltek, and other subcontract personnel. #TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #SavannahRiver #EnvironmentalManagement Qualifications The Costpoint Implementation Support Analyst - Information Technology shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Analyst must demonstrate proficiency in application development, data migration and interface development capabilities by producing requirements and design documents and working, tested modules that meet the requirements. While performing the duties of this job, the employee is occasionally required to sit; use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will have a cubical exposed to normal noise level in the work environment. Bachelor Science degree in Information Systems or related field, or equivalent combination of education and experience. Ten or more years of computer application development experience, including requirements gathering, design development, code development, documentation and training. A 40 hour work week schedule as anticipated for this position. ITS is presently using the 9/80s AA schedule (9 hours/day, five days a week, Monday - Thursday and 8 hours on Friday, followed by a 9 hour/day, 4 day work week, Monday - Thursday, off Friday). Work week excludes WSRC holidays. Each work day has a 30-minute lunch. Overtime may be required because of the compressed project schedule. Standard Facilities Access required but a security clearance is not currently required for this position U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Other Requirements and Conditions of Employment Apply May be required to complete a Financial Disclosure Statement Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance. TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $34k-56k yearly est. Easy Apply 60d+ ago
  • IT Support Technician **SOUTH CAROLINA/BATESBURG**

    Amick Farms 4.0company rating

    Information technology technician job in Batesburg-Leesville, SC

    Monitor and maintain parts inventory Communicate with Production and Maintenance Management Required Experience Windows 10/11 PC hardware installation and troubleshooting IP Networking, wired and wireless Preferred Experience Poultry IT Manufacturing systems and equipment Touchscreens Label printers RF scanners Scales Microsoft SQL Server queries Small tool mechanical capabilities Competencies: Core Competencies Safety Quality Yield Cost Relationships Team Member Code Safety starts and ends with you People eat what we make Hard works always pays off Doing what's right is never wrong Communicate, Communicate, Communicate
    $29k-37k yearly est. 42d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Augusta, GA?

The average information technology technician in Augusta, GA earns between $26,000 and $76,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Augusta, GA

$44,000

What are the biggest employers of Information Technology Technicians in Augusta, GA?

The biggest employers of Information Technology Technicians in Augusta, GA are:
  1. Veterans Prime, Inc.
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