Information technology technician jobs in Bend, OR

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR adg J7GiwWh

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job Description Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too. Essential Job Duties Use software to remotely access client computers to remotely troubleshoot and diagnose our customer's network connectivity with multi-functional devices such as copiers and scanners. Communicate with customers via phone, email, etc. to gather information for troubleshooting. Work closely with sales representatives, customers, and field technicians to resolve network related problems. Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success. Qualifications 0-2 Years of experience working with TCP-IP Networking Some computer knowledge mixed with a willingness and capability to learn. Natural problem-solving ability combined with a passion for fantastic customer service. Excellent written and oral communication skills. Ability to work in a fast-paced environment. Preferred, but not required Qualifications: Associates degree preferred Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred. Network+ or A+ Certifications a plus. Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred. Benefits Advancement and growth into leadership roles. Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc. Team-player environment. Medical/Dental/Vision/Life insurance plans. Matched 401k. PTO, Vacation, Sick Leave. FSA/HSA programs. Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite

Primary Purpose The Accessible Technology Specialist works with Disability Services, and additional support departments to aid faculty in ensuring that online instructional materials meet state and federal accessibility standards. Essential Duties And Responsibilities Support accessibility tasks delegated by the Accessible Technology Coordinator and additional Disability Services staff. Communicate regularly with faculty during the creation and remediation of course materials for accessibility compliance. Use provided technology to help faculty enhance student learning, access, equity, and Universal Design in all instructional modes, in all instructional modes (remote, streaming, online, etc.). Advise users on tools and features in the learning management system ( LMS ) in creating and accessing accessible course materials. Other department duties as assigned. Minimum Requirements High School diploma or GED One-year experience communicating complex situations/information to customers and/or clients Preferred Qualifications Associates Degree 1-year prior experience working in a higher education environment Basic knowledge of academic technologies such as Canvas, Camtasia, Microsoft PowerPoint, Word and Excel, ALLY , Readspeaker, Adobe Acrobat or similar.

The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers. Responsibilities * Prioritize and resolve technical issues submitted by staff relating to computer workstations, email, printers, servers, network devices, passwords, etc. * Provide strong customer service, patience, and follow through * Efficiently manage daily tickets as well as project specific tasks as required * Prompt, professional, and precise support when responding to user requests. * Provide training and consultation to staff regarding applications, hardware use, and configuration * Work with IT team, staff, and Mosaic leadership to support implementation of strategic initiatives Skills & Knowledge * Advanced proficiency in various computer applications including but not limited to word processing, email, database management, and presentation software * Demonstrates strong customer service skills * Familiarity with modern office equipment including but not limited to facsimile, copier, printer, scanner, mail postage machine, telephones, etc. * Demonstrated aptitude for learning and keeping current with new * Ability to prioritize and organize multiple responsibilities while managing workloads and deadlines * Willing to work a flexible work schedule, work onsite, and accommodate organizational needs * Experience working in HIPAA regulated field * Ability to work independently * In depth knowledge of Microsoft Windows operating systems, Active Directory, DNS, DHCP, print servers, Azure, Office 365, SharePoint, as well as a solid understanding of enterprise level client server network technology Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Hooker Creek Companies is proud to be a Central Oregon locally owned full-service construction materials provider. We are an award-winning company providing sand & gravel, ready mix concrete, rental equipment and supplies, new and used equipment, and trucking. We always strive to provide excellent customer service and quality products. We rely on strong technology systems to ensure our operations run efficiently across multiple divisions. We are seeking an experienced Tier 3 IT Specialist to join our team. This position plays a key role in supporting our IT infrastructure and applications while serving as the top escalation point for complex technical issues. Responsibilities Serve as the highest-level technical resource for IT support issues across the company. Manage and maintain servers, networking equipment, and enterprise applications. Administer Microsoft 365, Active Directory, and Windows Server environments. Support and ensure uptime of dispatch, scale, ERP, and fleet management systems. Troubleshoot and resolve escalated support tickets beyond Tier 1 and Tier 2 capabilities. Lead IT projects such as upgrades, migrations, integrations, and cybersecurity initiatives. Monitor and maintain backup, disaster recovery, and business continuity systems. Collaborate with vendors, contractors, and service providers for specialized solutions. Provide technical mentorship and guidance to junior IT staff. Knowledge of FAA part 107 preferred but not required. Qualifications 5+ years of progressive IT experience with at least 2 years in a Tier 3 or systems administration role. Strong knowledge of Windows Server, Active Directory, Group Policy, and Microsoft 365. Experience with virtualization (VMware/Hyper-V) and cloud platforms. Strong Knowledge of Database Management Systems (DBMS), especially MS SQL. Solid networking knowledge (TCP/IP, firewalls, VPNs, routing, switching). Familiarity with enterprise applications for logistics, construction, or manufacturing is a plus. Expertise in backup, disaster recovery, and cybersecurity best practices. Web development experience a plus. Strong troubleshooting, organizational, and communication skills. Ability to work independently and in a fast-paced, hands-on environment. Interpersonal Skills Past Management Experience preferred Customer Service Oriented Ability to work successfully with both internal and external customers Ability to communicate effectively both verbally and in writing What We Offer Salary range $80k - $125k, based on experience Health, dental and vision insurance HSA with company contribution and FSA options Employer paid long term disability and life insurance MASA emergency transport coverage (air and ground ambulance) 401(k) with company match Paid time off and holidays Supplemental Insurance Options Opportunity to work for a well-established, locally family-owned company with a strong reputation in Central Oregon. A critical role where your technical expertise directly impacts daily operations and company success, with opportunities for growth A resume must be included with your application - please include any relevant certifications. This position will close on 12/15/2025 We are an equal opportunity employer. Hooker Creek is a drug free workplace Job Posted by ApplicantPro

Parametrix is a 100% employee-owned consulting firm helping clients deliver resilient infrastructure, vibrant and livable communities, and environmentally sustainable solutions. We are a team of professional construction managers, engineers, management consultants, planners, scientists, and surveyors dedicated to delivering outstanding client service. We build lasting partnerships and collaborate with our clients to envision possibilities and create tomorrow, together. We are committed to being a Best Place to Work, offering hybrid work environments that promote meaningful connections, support work-life balance, and encourage career development. With excellent benefits, employee ownership, and a collaborative culture, Parametrix creates a supportive and enriching workplace. About the Role We are seeking a CAD Services Support Technician to join our technology team. In this role, you'll support our civil engineering staff in the effective use of Autodesk Civil 3D and Bentley OpenRoads Designer, helping to maintain high-quality project deliverables and efficient workflows. This role is ideal for someone passionate about mentoring others, troubleshooting design issues, and promoting CAD best practices. You will report to the CAD Services Manager and can work in a hybrid schedule to support staff across all regions. You Will: * Provide day-to-day support and troubleshooting for Civil 3D and OpenRoads project teams. * Help teams resolve issues with surfaces, corridors, design production, and project setup. * Conduct onboarding and one-on-one training for new team members. * Document and promote CAD standards and workflows aligned with project and client requirements. * Assist in maintaining Civil 3D and OpenRoads templates and content libraries. * Collaborate with IT and project managers on software deployments and configurations You Have: * 3+ years of demonstrated competence in the use of Civil 3D and/or OpenRoads for design production and support. Experience may come from hands-on project work, training, or technical support roles. * Familiarity with corridor modeling, alignments, surfaces, and plan production workflows. * Confidence troubleshooting software and guiding users through solutions step-by-step. * A passion for teaching, mentoring, and sharing CAD knowledge. * Understanding of DOT CAD standards (e.g., WSDOT, ODOT, ITD) is a plus. * Strong communication skills and ability to work across teams. Compensation Information: Base salary for this position is in the range of $60,000-$75,000. Compensation is determined by factors such as education, experience, location, and role. As employee-owners, we are eligible for performance-based bonuses and our salaries are reviewed annually. Our compensation structure prioritizes transparency and internal pay equity. Why Join Parametrix? Employee Ownership & Great Benefits: As a 100% employee-owned company, you will share in and contribute to Parametrix's success. You will earn stock in your Employee Stock Ownership Plan (ESOP) account and be an important contributor to our collective achievements. Our Benefits include: * Comprehensive Healthcare (medical, dental, vision, short- & long-term disability insurance) * Employee Stock Ownership Plan (financial profit sharing) * Performance-based bonuses * 401(k) Plan * Paid Time Off (both vacation & sick/wellness time accruals) * Paid Holidays * Parental Bonding Leave Exciting, Award-Winning Project Work: Our work earns recognition for its innovation and positive impact on communities, giving you the opportunity to contribute to projects that make a difference. Learn more at ************************************ Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible work arrangements to support our employee-owners' diverse needs. Whether it is hybrid, remote, or in-office, we provide options that allow you to work in a way that best suits your lifestyle while staying connected and engaged with your team. Our Commitment to You Parametrix is committed to being an inclusive workplace, where team members of all backgrounds and experiences are welcome. As an equal opportunity employer, it is our policy and culture to provide opportunities to all persons based on merit and fitness to perform job duties. Employment decisions are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national or ethnic origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, religion, age (40 or older, as protected under the ADEA), disability (including physical, mental, or sensory), genetic information (including testing and characteristics), protected veteran status, or any other status or characteristic protected by applicable federal, state, or local laws or regulations. At Parametrix, we are dedicated to encouraging an inclusive and accessible workplace. If you need any accommodations during the application or interview process, please let us know, and we will work with you to ensure your needs are met. We welcome and encourage candidates from all backgrounds to apply. Ready to join us? Visit our careers site at *********************************** to apply and view all available opportunities at Parametrix.

Maintaining and optimizing our information technology systems and infrastructure. They are responsible for ensuring that the technology and digital assets of our company function smoothly, securely, and efficiently and will assist the IT Team with daily operations. This is an entry level position. Job Duties: Onsite support providing assistance to IT Team and Intevant to run troubleshooting remotely. Install remote gateway client on workstations. Installation, troubleshoot equipment (hardware), setup devices. Verifying issues reported with equipment. Act as a support technician to execute quick fixes on hardware and software. Qualifications/Licenses: Education: High School / GED Diploma, Associate Degree. Driver's License Required Skills/Experience: Technical proficiency with hardware troubleshooting and repair of end-user device maintenance and configuration. Office Suite Proficiency Customer Support to help with ticketing system. Digital Communication proficiency Preferred Skills/Experience: Technical Proficiency: A strong foundation in computer hardware, software, and operating systems is crucial. This includes knowledge of various components, troubleshooting techniques, and familiarity with both Windows and mac OS environments. Hardware Troubleshooting and Repair: Should be adept at diagnosing and resolving hardware issues, including identifying faulty components, replacing parts, and performing hardware upgrades. Software Troubleshooting: Ability to diagnose software problems, resolve conflicts, and troubleshoot issues related to operating systems, applications, and drivers. Networking Knowledge: Basic understanding of networking concepts, including IP addresses, DNS, DHCP, and Wi-Fi configurations, to troubleshoot connectivity issues. Diagnostic Tools: Familiarity with diagnostic software and tools to accurately assess hardware and software problems. Technical Documentation: Ability to document troubleshooting steps, repair processes, and solutions for future reference. Time Management: Efficiently managing tasks and prioritizing work is crucial, especially in fast-paced environments where quick problem resolution is essential. Attention to Detail: Being thorough in diagnosing issues and ensuring that all aspects of a problem are addressed can prevent future complications. Adaptability: The tech industry is rapidly evolving, so computer Hillsboro Aero Academy is an Equal Opportunity Employer

The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers. Responsibilities Prioritize and resolve technical issues submitted by staff relating to computer workstations, email, printers, servers, network devices, passwords, etc. Provide strong customer service, patience, and follow through Efficiently manage daily tickets as well as project specific tasks as required Prompt, professional, and precise support when responding to user requests. Provide training and consultation to staff regarding applications, hardware use, and configuration Work with IT team, staff, and Mosaic leadership to support implementation of strategic initiatives Skills & Knowledge Advanced proficiency in various computer applications including but not limited to word processing, email, database management, and presentation software Demonstrates strong customer service skills Familiarity with modern office equipment including but not limited to facsimile, copier, printer, scanner, mail postage machine, telephones, etc. Demonstrated aptitude for learning and keeping current with new Ability to prioritize and organize multiple responsibilities while managing workloads and deadlines Willing to work a flexible work schedule, work onsite, and accommodate organizational needs Experience working in HIPAA regulated field Ability to work independently In depth knowledge of Microsoft Windows operating systems, Active Directory, DNS, DHCP, print servers, Azure, Office 365, SharePoint, as well as a solid understanding of enterprise level client server network technology Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Sponsored Job #indeedml As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

· Provide floor walk support to assist end users during desktop migration. · Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 · 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management · Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones · Software installation, configuration, and troubleshooting for end users · Network printer installation/configuration · Working knowledge of remote access: Remote Desktop and Virtual Private Network Additional Information All your information will be kept confidential according to EEO guidelines.

The IT Infrastructure Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure. This includes managing servers, networks, firewalls, cloud services, storage systems, and related technologies to ensure optimal security, performance, uptime, and scalability. The role requires strong leadership, technical expertise, and strategic planning to support business operations and future growth. Serán BioScience develops and manufactures novel drug products for a variety of pharmaceutical applications. We aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a positive work culture. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution that does not require an employee match or vesting. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application.Duties and Responsibilities Responsibilities may increase in scope to align with company initiatives Infrastructure Management: Design, deploy, and maintain enterprise-level IT infrastructure including servers, networks, storage, and firewalls Ensure high availability, performance, security of infrastructure systems Security & Compliance: Support implementation and enforcement of security policies, procedures, and best practices Ensure compliance with industry standards and regulatory requirements (e.g., ISO, NIST, GDPR) Project Management: Plan and execute infrastructure projects including patching, upgrades, migrations, and new deployments Collaborate with cross-functional teams to align IT and business initiatives Vendor & Budget Management: Manage relationships with hardware, software, and service vendors Support development and management of infrastructure budgets, including forecasting and cost optimization Monitoring & Reporting: Monitor system performance and availability using appropriate tools Generate reports and metrics for senior leadership on infrastructure health and KPIs Required Knowledge and Skills Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside the company Demonstrated ability to collaborate and work in cross-functional teams Accepts feedback from a variety of sources and constructively manages conflict Ability to prioritize tasks and to delegate them when appropriate Strong documentation and diagram skills Deep understanding of enterprise networking (LAN/WAN, firewalls, VPNs, SD-WAN) Expertise in server and storage technologies (Windows/Linux, Netapp) Familiarity in cloud platforms (AWS, Azure, Google Cloud) and hybrid environments Proficiency with virtualization technologies (VMware, Hyper-V) Experience with monitoring and logging tools (e.g., SolarWinds, Nagios, Splunk) Strong grasp of cybersecurity principles and tools (e.g., endpoint protection, SIEM) Performs other related duties as assigned Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field With at least 3 years system and or network administration roles OR 7+ years of experience in IT infrastructure roles, with at least 3 years in systems and or network administrator capacity Strong knowledge of networking, virtualization, data storage and cybersecurity Experience with infrastructure automation and monitoring tools preferred Preference will be given to those with relevant certifications (e.g., Cisco, Microsoft, AWS, ITIL) Physical Requirements Prolonged periods of sitting or standing at a desk and working on a computer Must be able to lift up to 20 lbs. Adheres to consistent and predicable in-person attendance Exposure to constant low-level equipment noise, and occasional high-level alarms Visit ******************************** to learn more about company culture and the community of Bend, Oregon. Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance. The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.

Job Title: Installation Specialist Reports To: Location Manager ABOUT THE COMPANY: Gathr Outdoors, a portfolio company of Centre Partners, is a diversified global company who designs and manufactures outdoor products and sporting goods. Each of Gathr's core business platforms are recognized leaders in their respective markets and are trusted partners to some of the world's most recognizable brands and retailers. Gathr's business segments include CAMP (Klymit, Rightline Gear & Cascadia Vehicle Tents), OUTDOOR (GCI Outdoor & ORCA Coolers) and RECREATION (PrideSports, Pride Manufacturing, Golf Scorecards & MacNeill Engineering). Each segment is tasked with providing industry-leading product development, engineering, design and customer service/support to its worldwide customer base. At Gathr Outdoors, we believe experiences are always more powerful when spent together outside. We are Better Together, Passionate by Nature, Blazing New Trails & Rugged for a Reason! Come join us...Everyone is welcome at our camp! ABOUT THE POSITION: This position is responsible for the receiving, handling, storing, picking, and packing activities, with the expectation of excellent customer service and quality standards being met at every turn. Must have exceptional attention to detail, the ability to track multiple facets of the warehouse at any given time to achieve and maintain inventory accuracy, and the ability to coordinate orders, track shipping times, and fulfill all product orders successfully. This position will also frequently be responsible for the installation of products onto customers vehicle, with the explicit expectation that all installations be completed with the utmost care and professionalism. Some of the essential functions and responsibilities of this position are to be able to receive, input, sort, load, and unload products, organize stock, maintain inventory, process, pack, and ship orders with a high attention to detail, inspect products for defects and report damages as needed, maintain a safe and healthy work environment, following all standards and procedures and complying with all legal regulations. When installing products onto customer vehicles it is imperative to maintain a professional attitude with sincerity and enthusiasm, effectively handle tense situations, and promptly resolve customer complaints to ensure maximum client satisfaction. This position must be able to create rapport with customers, explain the use and functionality of products, and thoroughly answer customer questions, always striving to create an excellent customer experience and lasting positive impression. RESPONSIBILITIES: Installations Thoroughly inspect customer vehicle, preferably with the customer Document any existing damage on the Vehicle Inspection Sheet Install, or assist customer with self-installing requested products Employ utmost care and professionalism throughout installation process Keep installation area tidy and free of debris at all times Gather all pertinent information prior to scheduling installation type of rack type of vehicle, etc. Accurately quote install pricing based on install parameters Showroom Help maintain orderly presentation of products, signage, and displays Customer Service Assist with answering phones Answering customer questions Any and all customer and employee interactions are to be courteous and respectful with the highest level of professionalism. Voicemail and e-mail messages are to be responded to as quickly as possible throughout the day, even if just to notify the customer that their communication was received and being addressed. Inventory Control Monitor inventory levels at all times Ensure counts are accurate Verify inventory levels for other locations as necessary, Report product on hand and/or committed Quality Assurance Assist with opening new containers Set up new products Inspect and test all new products Shipping Ensure all orders are fulfilled in a prompt and timely manner Build new pallets to replace old or broken ones as needed Manage materials for packaging skids screws bolts lumber, etc. Assist with claims process, including warranty issues Ensure claims are closed in the most timely fashion possible Gather photos Quarantine items Move items into outlet once claim has been completed Space Management Ensure warehouse is kept clean, organized, and tidy at all times Assist with the review and preparation of workflow Assist with management of space requirements Monitor equipment layout Ensure productivity, quality and customer service standards are consistently being met Equipment Maintenance Assist with inspecting equipment, tools, and machinery regularly Perform general maintenance as needed Properly trained and/or certified as required by law Maintain current certifications Submit current certifications to management for personnel file Out of Scope Projects Must willingly step into other projects as necessary Assistance in the showroom Customer pick ups and/or installations Tent repairs Duties as requested by management. QUALIFICATIONS/REQUIREMENTS: 3+ years of warehouse experience Basic experience with use of hand tools Mechanical inclination and problem solving skills SKILLS/PERSONAL QUALIFICATIONS: Ability to work in a fast-paced environment and adapt quickly to change, demonstrates learning agility with desire to grow and develop Leverages creative thinking, problem solves and generates successful solutions through strategic agility Ability to build credible, effective relationships Team player with a growth, development and challenge accepted mindset Excellent verbal and written communication and interpersonal skills Analytical with reporting fundamentals and quality decision making skills Excellent customer focus with professional presence Self-directed, motivated and the ability to organize and prioritize multiple tasks and projects Basic computer skills, with a knowledge of NetSuite most advantageous Some familiarity with Warehouse Management Systems beneficial EDUCATION AND CERTIFICATIONS: Some familiarity with Warehouse Management Systems Current Forklift Certification Knowledge of current OSHA mandates and regulations PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate effectively with team members, candidates and external partners through multiple forms of technology with telephone and computer. Must be able to receive and convey information. Repetitive motions such as lifting and turning Required to lift, retrieve or reposition products weighing up to 50 pounds. Must be able to safely navigate the production facility, OSHA compliant. Normally this person is standing or walking around the facility interacting with team members. Appropriate shoes for standing on concrete flooring is recommended. WORK ENVIRONMENT: Works in warehouse & office environments. The noise level in the facility is usually moderate. Gathr Outdoors is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking an experienced and proactive Data Center Technician Manager to oversee our infrastructure engineering team. The ideal candidate will lead the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. This position requires a deep expertise in fiber optics and will involve strategic leadership in racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role demands a commitment to delivering sustainable and repeatable solutions and processes with a continuous improvement mindset while adhering to production, safety, and quality standards. KEY RESPONSIBILITIES: Oversee and coordinate the installation, service, and maintenance of low voltage category cabling and communications cabling. Lead and mentor a team in pulling cables, racking and stacking equipment, and managing cable infrastructure within the data center. Ensure quality of fiber and copper connections, oversee troubleshooting efforts, and manage complex technical challenges. Develop and enforce Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines. Manage work ticket systems and infrastructure interfaces, ensuring efficient project execution and infrastructure maintenance. Oversee documentation and validate port maps, while providing advanced troubleshooting support. Direct power distribution and cable management tasks within the infrastructure to optimize performance and safety. Lead coordination efforts with other team members to ensure projects and work orders are completed efficiently and to the highest standards. Enforce company procedures and safety regulations, and provide leadership in managing necessary information for operations management. Maintain a detailed equipment and supplies inventory and respond to emergency situations to resolve immediate client concerns and meet service level agreements (SLAs). Drive the escalation process for complex technical issues, ensuring they are resolved by appropriate team members. Lead the usage of specialized equipment like DSX 5000 tester/OTDR Tester, oversee programming of testers, and manage test results efficiently. TEAMWORK: Chair meetings, workshops, training, and seminars to provide information and updates required to perform job functions. Foster a collaborative team environment, setting performance targets and leading the team to meet established goals. Act as a mentor and coach to team members, promoting continuous learning and professional development. Propose and implement process improvements to enhance operational efficiency and service quality ESSENTIAL CRITERIA: Associate degree or higher in a technology services/technical discipline, or equivalent work experience. 5+ years of experience in leading teams and managing installations, services, and maintenance of low voltage cable infrastructure systems. Demonstrated ability to install, terminate, and test low voltage cables, with a strong focus on leadership in fiber optic technologies. Expert knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. Industry and manufacturer-specific certifications highly preferred (e.g., BICSI TECH, Corning TSLAN-500). Exceptional leadership skills with a strong customer/client service orientation and effective communication and interpersonal skills. Valid driver's license and proven ability to safely drive company vehicles DESIRABLE CRITERIA: Bachelor's degree in Electrical Engineering, Information Technology, or a related field. Experience managing large-scale data center deployments or migrations. Familiarity with structured cabling design software (e.g., AutoCAD, Visio). Knowledge of environmental monitoring systems and data center cooling technologies. Experience working in high-availability environments with strict uptime requirements. Experience with ITIL framework and service management practices. Strong analytical and reporting skills, including proficiency in Excel or data visualization tools. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND Pay Range$80,000-$90,000 USD

The Sales Support Lead- Part Time position provides operational and administrative support that enables Account Executives (AE) to focus on sales prospecting and client development. This position is Part Time, located in Bend, Oregon. Key responsibilities include, but not limited to, order entry, preparation of sales meeting presentations, invoice processing and distribution, support for rate card creation, and maintenance of customer databases. Working closely with management, the role also develops analytical reports and partners with management to create impactful, high-profile sales packages for strategic opportunities and key clients. Zolo Broadcasting LLC, a TDS Telecom company, operates KOHD-TV the ABC affiliate, KBNZ-LP the CBS affiliate, COTV11 and CO4 Visitors Network as Zolo Media, offering a wide range of viewing options for Central Oregonians. Zolo Media provides targeted advertising solutions through a combination of locally originated content, local broadcast television stations, and on Bend and Crestview cable television networks. Zolo Creative Services offers award-winning video production for television spot production. Visit zolomedia.com or centraloregondaily.com. Zolo Broadcasting LLC and Zolo Media are part of TDS Telecommunications LLC (TDS Telecom), which is based in Madison, Wis. Combined, the companies employ 3,300 people and are subsidiaries of Telephone and Data Systems, Inc. [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice services to approximately 5 million connections nationwide through its businesses: Array Digital Infrastructure and TDS Telecom. Visit tdsinc.com. Responsibilities Support Account Executives by entering insertion and production orders into the appropriate Traffic & Billing systems from a variety of sources such as Email, Pilot, WOMS, Katz, and Ampersand while ensuring efficiency and accuracy of the order entry. Provide sales reports such as weekly pre and post logs for clients when requested. Support national sales efforts through order entry, make-good reconciliation, and general administrative functions. Perform other related duties as assigned to support sales staff and management. Print client invoices and account statements to PDF and distribute via email. Maintain the master email list by adding new clients and updating changes. Submit payment requests to the payment center for processing. Monitor the billing email for questions and respond appropriately. Complete the pre-billing process to help prevent billing errors. Create and maintain sales and business intelligence reports and customer databases, such as updating TV inventory in WOMS for rate card creation, creating new clients in all software systems, and confirming program information in eNames/Neilsen/Titan. Create and maintain Excel spreadsheets for tracking sports and other high-profile programming. Maintain CO4 and provide updates to engineering. Partner with management to create impactful, high-profile sales packages tailored for strategic opportunities and key clients. Qualifications Required Job Qualifications Associates degree (or higher) -OR- 2+ years professional work experience. 3+ years of experience using Microsoft Applications (i.e. Word, Excel, and PowerPoint). Other Qualifications Experience working with visual media as well as graphic design. Experience working in administrative support role. Prior experience in the broadcast/television industry (and/or ad sales) desired. Self-motivated and ability to think strategically and work indepently with minimal supervision. Ability to work in a cross-functional environment, influencing stakeholders while meeting tight timeframes and deadlines. Effective communicator with all levels in the organization as well as internal and external stakeholders. Ability to prioritize and work several projects concurrently. Experience with or an understanding of digital advertising platforms. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.) $19.43/Hr. - $29.15/Hr.

Details Information Department Community Relatns/Admin (LCB) Classification Title Info Technology Consultant Job Title Information Technology Consultant Appointment Type Classified Staff Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Employment Category Regular Job Summary This recruitment will be used to fill one full-time Information Technology Consultant, competency level 2, position for the Information Technology team at Oregon State University Cascades.This position is located in Bend, Oregon. Oregon State University - Cascades is seeking someone who is striving to learn and develop while making meaningful contributions to a growing campus in beautiful Bend, Oregon. We are looking for a full-time on-site person that would be part of a local team that is tasked with providing direct technical assistance and support for network, hardware, and software. This is a unique opportunity to learn all aspects of higher education's technology while supporting equipment in and out of the classroom. Everyday can have a new challenge which makes this position dynamic and interesting. ThisInformation Technology Consultantposition reports to the OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU -Cascades. The purpose of this position is to provide support to users of computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in support of teaching and research. Our team is small, and we work closely together to collaborate and innovate for our growing campus. You will develop close working relationships with the entire OSU -Cascades community. We respect your personal time away from work. As a member of the OSU IT community, this position contributes to the collective mission of supporting Oregon State University's teaching, research, outreach, and administrative excellence through technology. Under the leadership of University Information & Technology ( UIT ), the university's central IT organization, the OSU IT community is a collaborative ecosystem made up of distributed IT professionals embedded within colleges, research, and administrative units. Together, OSU IT professionals work in partnership to align technology solutions, share expertise, and deliver secure, effective, and innovative digital experiences that enable the university's strategic goals. As part of this community, this position plays a key role in advancing OSU's technology priorities while supporting the unique needs of OSU -Cascades. Please note all OSU IT team members are expected to meet the following commitments: AI Statement: OSU IT embraces the transformative potential of artificial intelligence (AI) to drive innovation, enhance efficiency, and create meaningful impact across our teaching, research, and administrative functions. As a member of the OSU IT community, the person in this position is expected to thoughtfully engage with AI tools and practices, champion their ethical and responsible use, and actively contribute to the development of AI-driven solutions that uphold our institutional values and advance the university's mission. Data Statement: OSU IT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU . OSU IT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines. DEIA Statement: OSU IT commits to and believes in the strength and value of diversity, equity, inclusion, and access ( DEIA ) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU IT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work. Security Statement:Proactively securing and protecting OSU's digital assets and information systems is crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community. Why OSU? Why OSU -Cascades? Founded in 2001, Oregon State University - Cascades brings higher education to Central Oregon while leveraging the excellence of a land grant and top-tier research university in one of the most dynamic cities in the Pacific Northwest. Located near downtown Bend and surrounded by mountains, forest and high desert, OSU -Cascades offers small classes that accelerate faculty-student mentoring and experiential learning in an innovative environment that accelerates opportunities for student, faculty and staff development and advancement. With a 128-acre campus under development and a goal to grow to 3,000 to 5,000 undergraduate and graduate students, OSU -Cascades is delivering on a 40-year grassroots community effort to bring the benefits of a comprehensive university to the region: Student Body and Alumni Student and alumni data (****************************** is as of fall 2024. - 1,370 undergraduate and graduate students - 78% from Oregon - 42% Central Oregonians - 24% first generation students - 23% students of color - 19 students on average per class - 95% of 2023 graduates employed or in graduate school within 6 months of graduation - 5,625 degrees awarded since founding Academic Majors A growing portfolio ofdegree programs (********************************** at OSU -Cascades is designed to meet regional and state industry workforce and economic needs. Research Research (********************************* underway at OSU -Cascades focuses on challenges in energy, the environment, human wellness, social justice and society. Labs at OSU -Cascades include the FORCE biomechanics lab, the Laboratory for the American Conversation and the Sustainable Tourism Laboratory. Campus Development OSU -Cascades' campusdevelopment (***************************************** is driven by an award-winning long range development plan and engineering efforts that are transforming brownfields into a thriving university campus. Sustainability plans include net zero energy, waste and water goals. Initial sustainability efforts are seen in geothermal sourced energy to heat and cool buildings, and native plant landscaping requiring little or no irrigation. In addition to an academic core, campus plans includes a 24-acre innovation district, mid-market affordable housing, and 10-miles of walking/biking trails. Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS : -Top 1.4% university in the world -More research funding than all public universities in Oregon combined -1 of 3 land, sea, space and sun grant universities in the U.S. -2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties -7cultural resource centers (********************************************************************** that offer education, celebration and belonging for everyone -100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates -35k+ students including more than 2.3k international students and 10k students of color -217k+ alumni worldwide -For more interesting facts about OSU visit:***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers acomprehensive benefits package (********************************************************* with benefits eligible positions that is designed to meet the needs of employees and their families including: -Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. -Free confidential mental health and emotional support services, and counseling resources. -Retirement savings paid by the university. -A generous paid leave package, including holidays, vacation and sick leave. -Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. -Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. -Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. Future and current OSU employees can use the Benefits Calculator (********************************************************************** to learn more about the full value of the benefits provided at OSU . Key Responsibilities Customer Support 60% Responds directly to customer requests for assistance. Provides assistance to customers via phone, email, ticket system, walk-up and in-person onsite visits. Tracks all customer/user requests accurately and completely in ticketing system. Escalates more difficult problems to the appropriate technical support team or to management as needed. Ensures customer/user requests are addressed in a timely fashion. Maintains excellent customer relations and responds immediately and accurately to customer/user requests. Communicates regularly with customers and co-workers regarding problem status and resolution. Practices active listening to understand what customers/users are trying to accomplish and navigates technical challenges with customers/users to find a resolution. Installs, configures, supports and troubleshoots the following for customers/users: computer workstations and peripheral equipment including printers, print server, current versions of Microsoft Windows and Macintosh operating systems and associated software, mobile device platforms such as tablets and smartphones, Microsoft Office suite of applications, Adobe products, anti-virus and other utilities. May be assigned responsibility to monitor specific workflows related to these activities and report on deviations from expected norms to management. Recommends refresh or removal of equipment based on inventory database. Removes expired equipment, working closely with the Surplus Department, for resale, disposal, or donation. Manages the device refresh process. Maintains the loaner fleet and checkout process. Prepares equipment purchase recommendations and cost justifications. Supports and troubleshoots services provided by other divisions of UIT . Some examples are: network, email, learning management systems, and collaboration tools. Independently researches and resolves unique computer problems through consultation with vendors and colleagues. Acts as a liaison between the customer/user, suppliers, vendors and other technical groups to resolve technical issues. May serve as a subject matter expert for specific technical issues for the team. Responsible for planning and implementing the move or relocation of equipment during office or classroom shifts. Configures, installs, and supports VoIP phones and/or voicemail, working closely with Corvallis Telecom. Updates and maintains hardware inventory. May create and manage Active Directory objects/accounts and permissions. Analyzes customer/user needs and researches available products and systems to make recommendations that meet those needs. Configures computers and software according to OSU information security policy. Classroom Computer and AV Equipment support 15% Provides general support and training for classrooms and conference room technology. Performs physical installation of equipment and verifies appropriate installation. Ensures accessibility to troubleshooting tools. Troubleshoots and resolves issues in a timely fashion. Support Business Architecture 10% Displays professional behavior including: provides feedback in a constructive and tactful manner; contributes to a positive work environment; maintains excellent working relationships with colleagues in all departments; is reliable and punctual to assigned shift. May prepare proposals, cost estimates and justifications. Recommends to management changes and improvements to existing standards, processes and procedures. May provide training or presentations to colleagues on specific technical topics. May purchase equipment and technology for OSU Cascades users. Attends team meetings and provides input to decision-makers. Serves as a resource and mentor for UIT Business Architecture student technicians and staff as requested by management. Educate Customers/Users 10% Helps educate customers/users about best information security practices. Writes user and technician documentation including user guides, instructor guides, and training publications or videos. Documents and maintains processes and procedures. Professional Development 5% Based on business needs of the unit attends webinars, online training, industry conferences, or other events to keep current with information technology. Researches new technologies and prepares summaries for the team. Attends workshops or other training opportunities to improve interpersonal skills and customer service skills. What We Require This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. What You Will Need + Well-developed empathy and listening skills; the successful candidate will have an excellent ability to gauge customers' technical abilities, to understand customer needs, and to overcome communication barriers. + Experience providing direct customer support in a technical environment. + Effective written, spoken and interpersonal communication skills. + Demonstrated successful professional behavior. + Demonstrated ability to support diverse users and promote inclusive technology practices through customer service, training, and documentation. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have + Experience troubleshooting and repairing PC and Mac computer hardware. + Broad technical proficiency with current and legacy desktop operating systems (e.g., Windows, mac OS, Linux), mobile platforms, and enterprise productivity software such as Microsoft 365, antivirus tools, system utilities, and remote management tools. + Experience working in an educational/university environment. + Good working knowledge of Active Directory and Exchange including creating and managing user accounts and supporting email clients in an AD/Exchange environment. + Knowledge of network fundamentals. + Experience using system management tools such as SCCM , Casper/ JAMF , MDT , or Intune. + Experience working in a senior position or serving as a mentor. Working Conditions / Work Schedule This position will work a typical Monday - Friday schedule and will be based on the Cascade campus located in Bend Oregon. Modality On-site:This position is designated as on-site. The selected individual will be expected to report to the assigned work location. This position involves frequent long-term use of a computer and phone in an office environment and walking to other locations while carrying a laptop or pushing computers on a cart. May involve driving to some customer/user office locations if appropriately trained. Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Min Salary $23.49 Max Salary $43.53 Link to Position Description ********************************************************** Posting Detail Information Posting Number P05480CT Number of Vacancies 1 Anticipated Appointment Begin Date 02/02/2026 Anticipated Appointment End Date Posting Date 12/01/2025 Full Consideration Date 12/21/2025 Closing Date 01/02/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by December 21, 2025.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc.Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position. Cover letters are optional for this position and will not be used for evaluating your qualifications. Equivalent required experience is based on full-time equivalent (40 hours per week). PLEASE NOTE :If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties. Typically, the starting salary is at the lower end of the salary range. For additional information please contact: Johana Hernandez at ******************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks (***************************************************** website including thefor candidates (********************************************** section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team ************************************. Supplemental Questions Read More at: ******************************************** OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

Hooker Creek Companies is proud to be a Central Oregon locally owned full-service construction materials provider. We are an award-winning company providing sand & gravel, ready mix concrete, rental equipment and supplies, new and used equipment, and trucking. We always strive to provide excellent customer service and quality products. We rely on strong technology systems to ensure our operations run efficiently across multiple divisions. We are seeking an experienced Tier 3 IT Specialist to join our team. This position plays a key role in supporting our IT infrastructure and applications while serving as the top escalation point for complex technical issues. Responsibilities Serve as the highest-level technical resource for IT support issues across the company. Manage and maintain servers, networking equipment, and enterprise applications. Administer Microsoft 365, Active Directory, and Windows Server environments. Support and ensure uptime of dispatch, scale, ERP, and fleet management systems. Troubleshoot and resolve escalated support tickets beyond Tier 1 and Tier 2 capabilities. Lead IT projects such as upgrades, migrations, integrations, and cybersecurity initiatives. Monitor and maintain backup, disaster recovery, and business continuity systems. Collaborate with vendors, contractors, and service providers for specialized solutions. Provide technical mentorship and guidance to junior IT staff. Knowledge of FAA part 107 preferred but not required. Qualifications 5+ years of progressive IT experience with at least 2 years in a Tier 3 or systems administration role. Strong knowledge of Windows Server, Active Directory, Group Policy, and Microsoft 365. Experience with virtualization (VMware/Hyper-V) and cloud platforms. Strong Knowledge of Database Management Systems (DBMS), especially MS SQL. Solid networking knowledge (TCP/IP, firewalls, VPNs, routing, switching). Familiarity with enterprise applications for logistics, construction, or manufacturing is a plus. Expertise in backup, disaster recovery, and cybersecurity best practices. Web development experience a plus. Strong troubleshooting, organizational, and communication skills. Ability to work independently and in a fast-paced, hands-on environment. Interpersonal Skills Past Management Experience preferred Customer Service Oriented Ability to work successfully with both internal and external customers Ability to communicate effectively both verbally and in writing What We Offer Salary range $80k - $125k, based on experience Health, dental and vision insurance HSA with company contribution and FSA options Employer paid long term disability and life insurance MASA emergency transport coverage (air and ground ambulance) 401(k) with company match Paid time off and holidays Supplemental Insurance Options Opportunity to work for a well-established, locally family-owned company with a strong reputation in Central Oregon. A critical role where your technical expertise directly impacts daily operations and company success, with opportunities for growth A resume must be included with your application - please include any relevant certifications. This position will close on 12/15/2025 We are an equal opportunity employer. Hooker Creek is a drug free workplace