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Information technology technician jobs in Birmingham, AL

- 129 jobs
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Information Technology Technician
Information Systems Technician
Technical Support Specialist
Information Technology Specialist
Computer Technician
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  • Technical Support Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Information technology technician job in Birmingham, AL

    Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-30 hourly 1d ago

  • Tier 1 Technician

    It Voice

    Information technology technician job in Birmingham, AL

    IT Voice is a trusted leader in IT solutions, offering a full suite of services, including network management, system administration, and technical support. Guided by our core values-focus on others, own it, work smart, and do the right thing-we are committed to delivering exceptional service. Our team takes pride in prioritizing clients' needs, taking ownership of every challenge, and operating with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction. Job Description: As a Tier 1 Tech, you'll troubleshoot and administer systems, ensuring smooth operations across various networks. From resolving technical issues with servers and applications to supporting end points, you'll handle a diverse array of tasks. Operating within our extensive network, you'll monitor performance, troubleshoot problems, and resolve system failures as necessary. We seek candidates unafraid to delve into IT support's intricacies and eager to roll up their sleeves. Requirements: 1-2 years of IT support experience Knowledge of Active Directory, networking, and Microsoft environments (Server 2012-2019, O365, Exchange) Familiar with remote access, antivirus tools, and documentation Update client documentation regularly Ability to lift 40 lbs. Basic understanding in networks and subnetting Comfortable working on multiple projects simultaneously Professional appearance and attitude Participate in on-call rotation Must be authorized to work in the U.S. Areas of Focus: Maintain top-level customer service; you will interact with clients so professionalism and positive attitude should be exemplary Ensure adherence to standard procedures for troubleshooting and triage Provide regular status updates to supervisors and team members Communicate effectively within the IT organization and with clients We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Nice-to-Haves: Relevant certifications such as CompTIA, MCP, MCSE, Microsoft, Cisco, Vmware Connectwise (PSA) Experience Respond to client and corporate email promptly Strong analytical and troubleshooting skills Schedule: 8-hour shift, Monday to Friday, On-call rotation Job Type: Full-time Compensation: between $19/hour and $22/hour based on experience Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person - Must be able to commute to Birmingham, AL Seniority Level Entry level Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Ticketing Systems Windows Server Servers Active Directory Troubleshooting IT Management ITIL VMware SQL Antivirus System Administration Computer Hardware
    $19-22 hourly 2d ago

  • Information Technology Specialist (Level II)

    Talon Hiring Solutions

    Information technology technician job in Birmingham, AL

    Talon Hiring Solutions has a client in the Birmingham, AL area that is looking for a highly skilled Level 2 IT Field Technician who is extremely comfortable working hands-on with IT infrastructure. This role requires someone who can confidently tear down and rebuild IT racks, identify and trace wiring, install and configure new equipment, and provide both Level 1 and Level 2 field support. This position is for someone who thrives in fast-paced environments, understands how all parts of a network connect, and can walk into a client site and instantly get oriented. This role involves on-site service, infrastructure work, troubleshooting, and client-facing support. What you will do: Disassemble, rebuild, and properly cable IT racks (servers, switches, patch panels, UPS, firewalls). Identify, trace, and label wiring, including Ethernet, fiber, coax, and low voltage runs. Install and configure new hardware: switches, access points, firewalls, servers, UPS units, racks, and structured cabling components. Perform site surveys, network mapping, and equipment assessments. Deploy, replace, and troubleshoot workstations, printers, VoIP phones, and peripherals. Handle Level 1 and Level 2 service desk tickets (networking, Microsoft tenants, workstations, VPN, printers). Troubleshoot LAN/WAN issues, DHCP/DNS problems, and connectivity issues. Configure Wi-Fi networks, including AP placement, mounting, and testing. Work with MSP tools (RMM/PSA) to document work, close tickets, and follow workflows. Assist with project work, including office buildouts, equipment refreshes, network upgrades, rack rewires, and client onboarding. What you will bring: 3+ years of IT support experience, including time in a Level 2/3 or senior technician role. Hands-on experience with rack teardown/rebuild, cable management, labeling, and infrastructure refreshes. Ability to instantly identify devices in a rack (switch vs firewall vs patch panel vs UPS). Strong knowledge of how networks connect end-to-end: ISP → Firewall → Switch → AP → Endpoint. Ability to read wiring, troubleshoot cable runs, tone and identify ports, and correct mislabeled cabling. Experience installing and configuring: Firewalls (Fortinet, Ubiquiti), Switches (managed/unmanaged, VLAN configuration), Access points and Wi-Fi networks, UPS units and basic power planning Experience supporting Microsoft 365, Azure AD, email troubleshooting, and identity issues Comfortable handling Level 1/2 issues including onboarding, password resets, VPN fixes, desktop support, MFA issues, printer problems, and general workstation troubleshooting Strong troubleshooting skills with networking, workstations, and cloud services Excellent communication and the ability to work directly with clients in the field Ability to work on-site at various client locations. About Talon Hiring Solutions At Talon Hiring Solutions, we specialize in connecting talented individuals with companies that value their skills and expertise. We are committed to creating opportunities for growth and success for both our clients and candidates
    $81k-111k yearly est. 4d ago

  • Computer Field Tech Position- Homewood AL

    BC Tech Pro 4.2company rating

    Information technology technician job in Birmingham, AL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago

  • IT Systems Technician

    Hoar Construction 4.1company rating

    Information technology technician job in Birmingham, AL

    The Systems Technician is responsible for serving as the liaison between users and the technology department to resolve issues. They will assist users in person and via phone on company-supported applications, determine the source of technical issues, and provide recommendations for future application use. In addition, this position assists job sites with connectivity requirements. It requires frequent travel to job sites around the country to set up and ensure connectivity and will also provide technical assistance to all field personnel. **Responsibilities:** + Assist users in person, via phone, and email on company supported hardware and applications + Work one-on-one with users on application projects + Troubleshoot/Determine the source of computer problems (hardware, software, user access, etc.); document resolutions for future reference + Perform hardware and software installations + Serve as liaison between users and the technology department to resolve issues + Coordinate with other technology groups as needed + Communicate and assist users with their job site connectivity requirements throughout the entire lifecycle of the job + Coordination of Internet connectivity for entire Jobsite lifecycle + Frequent travel to job sites around the country to set up and ensure connectivity. + Order Internet connections from service providers + Configure router, switches, and access points for Jobsite connectivity + Troubleshoot connectivity issues for job sites + Help select and setup Jobsite kiosks + Provide recommendations on company application purchases **Requirements:** + Bachelor's degree in MIS or equivalent required + 3-5 years experience with hands-on desktop, network support role with proven skills within Microsoft Windows environments + Experience in the construction industry preferred + Advanced knowledge of Windows and Microsoft Office is required + Experience with iPads and iPhones + Strong organizational skills and the ability to self-motivate + Ability to use time productively, maximize efficiency, and meet challenging work goals + Ability to work in a strong collaborative atmosphere + Ability to take on additional responsibilities as needed + Ability to work well as a part of a team and independently + Professionalism with end-user communication & ticket resolution + Strong communication skills to work with a wide variety of users + A+, Net+, and CCNA Certifications preferred **Physical Demands and Working Environment:** _The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions._ Environment - Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions. Physical - Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation, and to verbally communicate to exchange information. Vision - See in the normal visual range with or without correction. Hearing - Hear in the normal audio range with or without correction. EOE - Vets/Disabilities _Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar._ _\#AlwaysInProcess #CorporateServices_
    $42k-58k yearly est. 23d ago

  • IT Support Analyst

    Bulter Snow

    Information technology technician job in Birmingham, AL

    Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002
    $32k-53k yearly est. 22d ago

  • Technical Support Specialist 147488

    4P Consulting Inc.

    Information technology technician job in Birmingham, AL

    Job Description This role is part of a 24/7/365 team that provides critical support for computer systems and applications, offering diagnostic services and acting as the main communication link between customers, support staff, and management. The team ensures smooth operations and rapid resolution of technical issues, especially in high-pressure situations. Education & Experience Requirements A formal education in Computer Science or a related IT field, or equivalent professional experience, is required. Knowledge, Skills & Abilities Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. You will work closely with coordinators, transmission control center personnel, and management, often in a collaborative and high-stress environment. Strong customer service skills with a focus on delivering quality support. Knowledge of regulatory compliance requirements, including Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal standards. Capable of multitasking and prioritizing tasks based on urgency and the operational impact on the Bulk Power System. Ability to follow and apply Change Management processes and established procedures accurately. Familiarity with Windows-based operating systems is preferred. Experience with AIX or other UNIX-based operating systems is advantageous. Knowledge of distributed computer networks is a plus. Strong relationship-building skills, particularly with key customers. Flexibility to work nights, weekends, and holidays as part of a rotating shift schedule. Critical thinking and problem-solving abilities are essential. Key Responsibilities Monitor the health and availability of primary SCADA and related systems on a daily basis. Provide front-line problem resolution and coordinate repairs with EMS Department staff and/or other personnel. Notify key customers about system outages or events that may impact other critical systems. Offer feedback to the Team Lead and Supervisor for continuous process improvement and to enhance customer satisfaction. Track and document all cases to completion in collaboration with EMS Department staff. Comply with electronic and physical access policies. Provide ongoing support for Business Continuity and Disaster Recovery systems. Additional Requirements Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct. Adhere to Separation Protocols as part of company policy. Must meet all requirements outlined by the Southern Company Insider Threat Program. Successful candidates will undergo enhanced screening, including background checks, drug screening, and psychological assessment. This position may require on-site presence at the control center during severe weather events, as part of essential personnel requirements. This position involves shift work, with rotating 8- or 12-hour shifts that may include day and night hours.
    $32k-53k yearly est. 14d ago

  • IT Field Support Technician_Homewood

    Gr8Ttek

    Information technology technician job in Homewood, AL

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $28k-46k yearly est. Auto-Apply 60d+ ago

  • Technician-IT Systems (Northport)

    Smp Automotive Systems Alabama Inc.

    Information technology technician job in Tuscaloosa, AL

    About the Role: The Technician-IT Systems position in Northport is crucial for maintaining and enhancing the technological infrastructure of our business services. This role involves troubleshooting, diagnosing, and resolving hardware and software issues to ensure optimal performance of IT systems. The technician will also be responsible for implementing system upgrades and ensuring compliance with security protocols. By providing technical support and guidance to staff, the technician will play a key role in fostering a productive work environment. Ultimately, the success of this position will contribute to the overall efficiency and effectiveness of our business operations. Minimum Qualifications: Associate's degree in Information Technology, Computer Science, or a related field. Proven experience in IT support or a similar role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with various operating systems and platforms. Preferred Qualifications: Bachelor's degree in a related field. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. Experience with network administration and security protocols. Knowledge of cloud computing and virtualization technologies. Responsibilities: Provide technical support for hardware and software issues across the organization. Install, configure, and maintain IT systems and equipment, ensuring they are up-to-date and secure. Monitor system performance and troubleshoot issues proactively to minimize downtime. Assist in the implementation of IT projects and upgrades, ensuring minimal disruption to business operations. Document technical processes and maintain accurate records of system configurations and changes. Skills: The required skills for this position include strong problem-solving abilities, which are essential for diagnosing and resolving technical issues efficiently. Excellent communication skills are necessary to provide clear instructions and support to non-technical staff. Attention to detail is crucial when documenting processes and maintaining system configurations. Preferred skills, such as knowledge of network administration, will enhance the technician's ability to manage and secure IT systems effectively. Overall, a combination of technical expertise and interpersonal skills will enable the technician to contribute significantly to the organization's success.
    $28k-46k yearly est. Auto-Apply 60d+ ago

  • IT Field Support Technician_Tuscaloosa

    Gr8Ttek, LLC

    Information technology technician job in Tuscaloosa, AL

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR cf Az5Ac2ek
    $28k-46k yearly est. 12d ago

  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Homewood, AL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $31k-41k yearly est. 60d+ ago

  • IT Specialist - Cloud Compute, Linux and Storage

    Vulcanmat

    Information technology technician job in Birmingham, AL

    IT Specialist - Cloud Compute, Linux and Storage - 250002JJ Description Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do:Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Qualifications Skills You'll Need:Education: B. S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. Cloud Knowledge: A foundational understanding of cloud computing concepts (e. g. , VPC, IAM, EC2, S3) in a major platform like AWS or Azure. Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. Teamwork: Ability to work independently and as part of a team. What You'll Like About Us:Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. Job: Computer Operations Primary Location: Alabama-Birmingham Organization: GM - CORPORATE Schedule: Full-time Job Posting: Oct 23, 2025, 3:04:35 PM
    $58k-82k yearly est. Auto-Apply 17h ago

  • IT Specialist - Cloud Compute, Linux and Storage

    Vulcan Materials Company 4.7company rating

    Information technology technician job in Birmingham, AL

    Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do: * Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. * Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. * Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). * Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. * Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. * Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. * Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Skills You'll Need: * Education: B.S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. * Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. * Cloud Knowledge: A foundational understanding of cloud computing concepts (e.g., VPC, IAM, EC2, S3) in a major platform like AWS or Azure. * Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. * Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). * Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. * Teamwork: Ability to work independently and as part of a team. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
    $53k-81k yearly est. 49d ago

  • IT Specialist - Help Desk

    Dchsystem

    Information technology technician job in Tuscaloosa, AL

    The goal for the IT Specialist - Help Desk (ITS-HD) is to achieve total end-user satisfaction by providing an exceptional customer service experience while resolving technical and software problems via telephone, remote control, email, or on-site support. A person serving in this capacity helps end users navigate the best practices and standard DCH procedures for proper, secure usage of IT resources. The ITS-HD serves as a key resource between DCH Health System departments, their contracted agencies and the Information Technology department. Creates and updates policies and procedures related to the use, management, and support of technology/applications. Responsibilities To maximize Call Center and work queue availability by following Help Desk call center rules. To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware. Except in rare occasions, the support provided will be over the phone and using remote control software. To restore service and/or identify and correct core problems by interacting as needed with other Information Technology teams, other DCH Departments, independent DCH business partners and vendor support personnel. To simulate or recreate user problems to resolve operating difficulties. To recommend systems modifications to reduce user problems. To commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis. To document progress and complete tasks in the support software, and respond to phone, radio, alerts and email notifications. This process includes interviewing the customer, asking questions to clarify their needs, and checking the online knowledge base in order to improve subsequent troubleshooting. To follow up daily on open cases, with emphasis on customer involvement and communication. To use informed reasoning to resolve tasks and problems at the lowest point of escalation whenever possible, but also identifies when to seek help on more complex problems to intermediate and/or senior level staff or team leadership. To ensure verbal handoff of escalated issues by radio or phone call. Timely escalation is important, particularly in regards to patient safety, high priority or high volume situations. To coordinate dialogue between the customer and multiple vendors to resolve problems. To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department. To communicate technical or complex terms and explanations in user friendly, non-technical language. Other Requirements Ability to be flexible with work schedule. May participate in after hours and weekend on-call coverage. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required Minimum Qualifications: One of: (Associates / Technical degree / IT certification in a related field) with 2 years of IT work experience. OR High School / GED with 4 years of relevant IT work experience. Higher level degrees, certifications and experience are preferred. Related skills, certifications and experience for a Client Support Specialist include: mid-level proficiency in some combination of call center support, personal computer, desktop hardware, networking, telecommunications, applications and/or operating system skills. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS IT Specialist - Help Desk: This role occasionally involves physically active work. Usually lifting and moving shipping boxes containing patient phones. The IST-HD could be required, for coverage purposes, to perform Desktop Support duty, which involves lifting 55 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities. Hearing and vision must be normal or corrected to within normal range. Employee is able to perform these duties with or without reasonable accommodation.
    $58k-82k yearly est. Auto-Apply 3d ago

  • IT/Mobile Equipment Specialist - Vance, AL

    SWJ Technology, LLC

    Information technology technician job in Vance, AL

    SWJ Technologie specializes in providing engineering, planning, and project management services across various industries. We are currently seeking a Mobile Equipment Specialist for a client in the automotive industry, specializing in car manufacturing. This is a long-term Contractor role based in Vance, AL that requires onsite presence. If you're eager to grow your career and make a meaningful impact on exciting projects, we look forward to your application. PURPOSE: Under general supervision this position is responsible for tracking, governance and agreement of services provided by the IT service providers with respect to but not limited to mobile service provider management, procurement and budgeting, asset and lifecycle management, as well as project management activities. IT manages Mobile Service providers to provide high quality service for lowest cost possible and best coverage across clients' facilities. IT maintains the IT hardware inventory using clients standard software and coordinates the IT asset evaluation and adoption process for mobile devices. RESPONSIBILITIES: Service Provider Management: Maintain active knowledge of all services and pricing plans offered by service providers. Make modifications to the service plans as required. Monitor costs and work with vendors to identify and realize cost savings. Ensure incidents/problems are resolved in a timely manner by vendor. Conduct periodic operational oversight meetings with the vendor(s). Ensure no overrun of the annual budget without management approval Asset and Lifecycle Management: Maintain active knowledge of clients standard devices and services, and act as a liaison to other clients sites to inquire about new service. Monitor and facilitate the fulfillment of standard service requests. Facilitate weekly management review of all open requests. Ensure mobile device inventory is documented in inventory system & coordinate replacement of devices as they approach end of life or technology evolves considering cost & time to ensure continuous operation and cost efficiency. TechBar Service Operation Support: Provide direction to TechBar (Service Desk onsite) to fulfill all functions defined in the Service Level Agreement. Monitor and facilitate the fulfillment of standard service requests. Analyze demand and utilization for improved availability and customer satisfaction. Monitor incident management process and ensure timely solution by service providers. IT Project Support: Support with determining project needs and service options from implementation to decommission of IT assets, including but not limited to asset lifecycle refresh. Ensures proactive budget monitoring and cost reduction measures. Support with monitoring and controlling according to IT organizational requirements, standards, and compliance. Ensure deliverables are met within project date. Ensure customer satisfaction Establish, monitor & continuously improve service provided by the Service Point on-site by managing Service Level Agreements in order to maintain a high level of customer satisfaction while keeping cost reasonable. Review incoming complaints, ensure provision of solution in a timely manner, provide feedback to customers and implement measures to improve the service. Analysis of related data and reporting to the IT Management. QUALIFICATIONS: This position requires a Bachelor's degree in Information Technology, Business Administration, Computer Engineering/Computer, Information Technology/Management Co-Op/ internship and/ or up to 2 years' professional experience in the following area(s): IT function or project management, preferably with 1+ yrs experience in customer service environment REQUIRED SKILLS: Knowledge of basic PC applications such as MS Office & current browsers. Team player with ability to resolve issues both business and technical. Strong negotiation and interpersonal communication skills Ability to adapt and adjust to changing schedules to meet project requirements and milestones. Demonstrated experience in service provider or personnel management. Technically competent with various software programs, such as iOS, MS Outlook, Excel, PowerPoint, etc. Service management and Managing conflict Analytical and Critical thinking skills PREFERRED SKILLS: Strong familiarity with ITIL Foundations / ITIL Bilingual in English and German. Strong business and finance background PHYSICAL REQUIREMENTS: Work is normally performed in an office, laboratory, manufacturing floor, or machine shop setting where physical work includes, but is not limited to sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs. Must be able to understand and comply with all relevant safety practices. FLSA STATUS/WORKING SCHEDULE: Location: Vance, AL Schedule: Day shift, 40h/w Assignment Start: October/November 2025 DISCLAIMER: This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind. SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR fIzZEBkzBx
    $58k-82k yearly est. 20d ago

  • IT Intern

    Alabama Credit Union 4.1company rating

    Information technology technician job in Tuscaloosa, AL

    At Alabama Credit Union, we want you to feel good about your future. This placement opportunity is in the Information Technology Department (IT) at the corporate headquarters in Tuscaloosa, Alabama. The role of the IT Intern position is to prepare candidates for future work, educational, and citizenship responsibilities through education and experience. The IT Intern will gain real world experience and knowledge of information technology operations by assisting in IT activities, working under the supervision of the AVP of Network Administration to support ACU's technology requirements. We seek a problem-solving, analytically-minded, self-motivated, and well-organized individual to fill this position. Start Date/Duration: This internship is part-time (approximately 37.5 hours per week) and temporary (10 weeks). The program begins on May 26, 2026 and runs through July 31, 2026. Work hours are Monday-Friday, 8:30-5:00. The IT Intern will... Lead or assist (skill-set dependent) on one or multiple projects in following areas: Technical support, system build-outs and setup, application rollout, process automation, new branch setup, portal update and documentation. Participate in hands-on IT application and infrastructure experiences that will have a direct impact on ACU's operations. Attend classes created to provide an edge in personal development. Serve on community service project team that will focus on achieving measurable outcomes, to be determined by the team. Provide friendly, accurate service to all members and employees. Occasionally, the IT intern may be required to travel to area branches. Requirements IT Intern Qualifications Successful IT Intern candidates will display the following: • A desire to get it right- to uphold ACU's high service standards when working with members and co-workers; to go all-out in completing your work correctly, and to fix problems when they occur. • An "I've got your back" attitude- All of our employees should carry out their jobs with the end result on our members and co-workers in mind. We will also rely on you to complete projects that benefit our employees and members. You have only ten weeks to learn from us, and we want to know that you can get the most out of it; Great punctuality and attendance are expected in order to make this happen. Ability to travel independently (including possession of a valid driver's license) is a must. • A wish to make others smile- Courtesy, tact, and diplomacy; good oral and written communication skills so that you may confidently and competently share knowledge; and good organizational skills will support this. • Never settling for less- We seek individuals who are pushing the envelope on their own personal and professional development. It is preferred that IT Intern candidates should have successfully completed coursework in Computer Science, Information Science, and /or MIS. • A history of engaging your world- This includes positively impacting your community through service, and a desire to get involved to create positive experiences for others. • Proficiency in computer applications, including Microsoft Word, Excel, and web-based applications; knowledge of Microsoft operating systems Windows 7/8; proficiency in Microsoft Office tools; strong ability to learn software programs; proficiency writing Batch or VB scripts, basic HTML web design and video editing; knowledge of Windows Server operating system, server applications and network systems; ability to handle troubleshooting issues related to hardware and software applications and HTML, Adobe Photoshop, and Web development skills. Want to feel good about your career? Please apply for this position no later than February 13, 2026 at Alabama Credit Union Careers page: ****************** Please Note: Internships are not offered on a first come, first serve basis. We will not reach out to candidates until after the applications close on February 13, 2026. Final offers will be made no later than March 9, 2026. Salary Description $14.00 an hour
    $14 hourly 38d ago

  • Production Support / Tech Cleaning

    Leadec Corp

    Information technology technician job in Pell City, AL

    Team Member-Production Support Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost Essential Duties and Responsibilities: Complete tasks in accordance with standardized quality checklists Continually seek out opportunities to improve onsite activities Master skills associated with the versatility matrix Review current best practices resulting in efficiencies relating to time, material usage, and safety Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively All other duties as assigned by Leadec site management Competencies: One year of industrial experience and janitorial experience preferred Customer Service Orientation - Satisfying customers Adaptability - Willingness to deal with unexpected challenges or circumstances Problem Solving - Define problems and bring about viable solutions Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer Strong work ethic Knowledge, Skills, and Abilities: Communication Skills - Able to communicate with team members and management Language Ability - Ability to understand written job instructions Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes Reasoning Ability - Ability to conduct basic problem solving Physical Requirements: Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment. General Qualifications: Works in a safe manner looking for ways to improve Wears PPE Flexible schedule - willing to work unscheduled overtime, and sometimes weekends Dependable - Will be at work on time each day Reliable transportation Work in varying environmental conditions - paint shop (high humidity) Work in manufacturing environment - (fast paced) Physically can perform work - Lifting up to 50lbs, excessive walking, etc. Teamwork - can communicate with team with no challenges Follows work instructions Independence - can work without direct supervision Continuous Improvement mindset Professional communication skills Special qualifications: Manufacturing experience Tow motor experience Fork lift experience Logistics experience Assembly line experience Paint application experience Benefits: Medical Dental Vision 401K Vacation Paid Holiday Employee Assistance
    $41k-72k yearly est. 10h ago

  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Homewood, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-40k yearly est. 2h ago

  • Technical Support Specialist 1(Energy Management Systems)

    4P Consulting Inc.

    Information technology technician job in Birmingham, AL

    Job Description Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
    $32k-53k yearly est. 13d ago

  • Junior Systems Administrator

    Hoar Construction 4.1company rating

    Information technology technician job in Birmingham, AL

    The Junior Systems Administrator is a position responsible for providing fundamental support, executing routine maintenance tasks, and assisting the senior IT staff with projects related to the company's entire IT infrastructure, including servers, systems, and network components. This role is focused on rapid skill development and learning the core operational standards under the direct supervision and mentorship of the Senior System Administrator. **Responsibilities:** + Routine Administration: Perform daily checks, monitoring, and preventative maintenance on virtual and physical servers, backup systems, and storage arrays. + Disaster Recovery: Monitor and verify daily backup job success and assist in conducting regular recovery tests. + Identity & Access Management: Manage the user lifecycle, including the creation, modification, and deletion of user accounts in Active Directory and cloud services (e.g., M365). + Security Maintenance: Responsible for the deployment and verification of operating system patches, security updates, and endpoint protection software across the environment (servers, endpoints, network devices). + Documentation: Assist the team in updating and maintaining the department's Standard Operating Procedures (SOPs), knowledge base articles, and system configuration records. + Escalation: Serve as a Tier 1 escalation point for advanced technical issues involving server and network performance or core application stability. + Network Monitoring: Proactively monitor the health and performance of the network, including switches, firewalls, and wireless access points (APs), alerting the Lead Admin to critical issues. + Network Endpoint Configuration: Responsible for the basic setup, configuration, and troubleshooting of network devices (switches, routers, APs). + IP Services: Manage and troubleshoot essential network services such as DHCP and DNS across the network infrastructure. + Troubleshooting: Diagnose and resolve basic connectivity issues, VLAN assignment problems, and VPN access issues for remote users. + Cabling: Maintain organization and proper labeling of network cabling and patching in the data center and communication closets. + Project Support **:** Assist the Senior System Administrator with the hands-on deployment and configuration of new infrastructure components for approved system and network projects. + Asset Management: Maintain an accurate inventory of IT hardware and software assets, tracking assignments, service tags, and warranty information. **Required Qualifications:** + Education: Associate's or Bachelor's degree in a technical field (e.g., IT, Computer Science) or relevant vocational training/certifications plus 1 year of equivalent work experience. + Technical Foundations: Solid fundamental understanding of networking concepts (TCP/IP, subnetting, cabling) and server operating systems (Windows Server). + Soft Skills: A strong desire to learn, excellent analytical and troubleshooting skills, and a professional demeanor for internal user interaction. **Preferred Qualifications:** + Familiarity with virtualization platforms (e.g., VMware, Hyper-V). + Practical experience or coursework in configuring switches and routers. + Relevant entry-level certifications (e.g., CompTIA Network+, CompTIA Server+). **Physical Demands and Working Environment:** _The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions._ Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. EOE - Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities _Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar._ \#AlwaysInProcess
    $52k-62k yearly est. 23d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Birmingham, AL?

The average information technology technician in Birmingham, AL earns between $28,000 and $80,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Birmingham, AL

$47,000
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