Computer User Support Specialists (Professional, Scientific, and Technical Services)
Information technology technician job in Littleton, CO
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Desktop Support Specialist
Information technology technician job in Aurora, CO
Desktop Support Technician - Contract to Hire
Aurora, CO | On-site
$28/hour | 4-Month Contract-to-Hire
Be the face of IT support in a mission-driven environment.
We're partnering with one of Colorado's most respected enterprise organizations to find a skilled Desktop Support Technician who thrives in a hands-on, in-person support role. This is a fantastic opportunity to work with outstanding leadership and make a real difference in the daily lives of users who rely on technology to do meaningful work.
In this role, you'll be stationed on-site providing direct support to staff and teams - setting up workstations, troubleshooting hardware, resolving software issues, and supporting desktop infrastructure in person. While there will be some remote support elements, this position is primarily about being present, dependable, and highly responsive to those right around you.
What You'll Do
Provide hands-on support for desktops, laptops, printers, phones, and peripherals.
Respond in person to staff needing immediate technical assistance.
Troubleshoot hardware/software issues and escalate to engineers when needed.
Install and configure new workstations and peripheral equipment.
Support basic networking and connectivity at the desktop level.
Document work thoroughly in the ticketing system and prioritize according to SLA.
Assist with voice/data device support including phones and conference room technology.
Rotate into on-call support once fully trained.
Technical Environment
Windows 10, Microsoft Office & O365
Active Directory administration
SCCM / MECM deployment & management
Dell & HP hardware (desktops/laptops)
HP Network Printers & label printers
PXE Boot imaging environments
Citrix thin/thick/zero client support
Mobile device troubleshooting (iOS/Android)
SharePoint documentation
Ticketing systems (e.g., ServiceNow)
Requirements
Active Directory experience
SCCM (MECM) experience
PXE Boot imaging
Strong hardware support background
Must be COVID and Flu vaccinated
Must pass a drug screen and background check
Prior desktop support experience in an enterprise or healthcare environment preferred
Strong communication and customer service skills - you'll be face-to-face with users daily
Preferred Qualifications:
Apple device support
Basic networking knowledge
Akkadian experience
Why This Role Stands Out
Incredible team and leadership - you'll feel supported every step of the way
Work with purpose - this organization's mission is meaningful and people-centered
Stable, long-term potential - contract-to-hire opportunity
Real impact - your support keeps the organization running smoothly
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Information Technology Support Engineer
Information technology technician job in Boulder, CO
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Network and Systems Administrator
Information technology technician job in Westminster, CO
Westminster Public Schools seeks a Network Administrator. Submit your CV and any additional required information after you have read this description by clicking on the application button. Located just 15 minutes outside of downtown Denver, Westminster Public Schools is a culturally and ethnically diverse school district that offers a friendly work environment, a very competitive salary, and benefits. xevrcyc
Apply online at WPS.ORG or contact HR at or or at 6933 Raleigh St., Westminster, CO 80030.
Diverse and bilingual candidates are encouraged to apply.
IT Help Desk Technician- Onsite in Denver, CO
Information technology technician job in Denver, CO
IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset.
This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
Primary Responsibilities
Technical issues involving Microsoft's full suite of business applications and operating systems.
Technical issues involving Apple's full suite of business applications and operating systems.
Hardware and software support, maintenance and updates for desktops, printers, and mobile devices.
Mobile Device Management (MDM) for Mac management.
General knowledge hardware and software support for servers.
General knowledge firewalls, switches, and wireless access points.
Logging client issues correctly in our ticket management system.
Substantial customer service focus with proven results for client satisfaction.
Demonstrate complete ownership and accountability of incoming tickets.
Address time sensitive issues promptly.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Logging client issues correctly in our ticket management system.
Ability to work with vendors to get customer environment stable.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Must be able to go on-site to help with the needs of the customer.
Education and Qualifications
Minimum 3 years' experience in help desk environment or related field.
Excellent communication and customer service experience
Active driver's license and proof of auto insurance
Mobile Device Management (MDM) for Macs
Revit knowledge and experience
Windows and/or Apple operating systems
General Knowledge of Microsoft Exchange (On-Premises and Online)
General Knowledge of Hypervisor technology (Hyper-V and VMware)
Understanding of networking including DNS, DHCP, TCP/IP
Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc.
Certification required within six months of being hired
Compensation
$55,000-$70,000 Annual Salary- depending on experience
Soft Skills
Supervision/Autonomy
Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility.
Planning/Organization
Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help.
Process Management
Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech.
Communication
Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups.
People Skills/Conflict Management
Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts.
Physical Requirements
Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day
Ability to sit for an extended period
Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
IT Support Specialist
Information technology technician job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
* Network Configuration and Maintenance:
* Ensure network security, performance, and scalability.
* Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
* Collaborate with global stakeholders to enforce network security policies and practices.
* IT Project Management:
* Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
* Define project scope, objectives, and schedules.
* Support and Administration:
* Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
* Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
* Onsite Support & Customer Partnership
* Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
* Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
* Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
* Bachelor's degree in Information Technology, Computer Science, or a related field
* 2-5 years of experience in network administration and IT project management
* Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
* Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
* Strong attention to detail, process development and project/organizational management
* Highly organized in working, thinking and prioritizing
* Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
* Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
* 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
* Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
* Ancillary Insurances: Including vision, accident, and critical illness insurance.
* Generous Paid Time Off: Achieve the optimal work-life balance.
* Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
* Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
A48-Help Desk Technician 48
Information technology technician job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a Help Desk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician
Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
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IT Technician II
Information technology technician job in Denver, CO
Full-time Description
General Purpose
The IT Technician II is primarily responsible for handling complex and nonroutine support across all critical Mission Rock IT systems, desktop software, and endpoint infrastructure. Acting as the initial point of contact for technical problems affecting business operations, system performance, or security, this role assists team members through phone, email, chat, helpdesk, and face-to-face interactions. The Senior IT Technician is expected to possess extensive knowledge-or conduct research as needed-to reliably address a wide range of questions, issues, and requests involving technologies, desktop applications, hardware, peripherals, and network concerns on platforms such as Windows OS, Server, and SQL environments. This position also helps support and install property related technologies, plans and evaluates hardware and desktop software, troubleshoots user problems, offers training for both corporate and remote staff, and helps maintain the efficiency and integrity of all systems.
Essential Duties and Responsibilities
Resolves complex hardware and desktop software issues by identifying their root causes.
Handles Active Directory, Azure, and Entra ID tasks such as creating and updating accounts, managing remote desktop access, changing passwords, and terminating user access.
Prepares quotes for new equipment purchases and keeps precise inventory records for both hardware and desktop software.
Manages application installations and provides support for conference rooms, media setups, and events.
Assists with installing, setting up, upgrading, and maintaining servers across multiple platforms including Windows Server 2012, 2016, and 2019, as well as SQL Servers and Virtual Machines.
Supports administration of the Microsoft 365 Enterprise Platform.
Sets up and manages smartphones and tablets for users.
Offers onsite assistance during property transitions; some travel is required.
Diagnoses technical issues to determine whether they can be resolved immediately or need escalation to higher-level support teams.
Interacts regularly with other departments, using diplomacy and judgement for frequent communications related to program implementation and scheduling.
Requirements
Knowledge:
Demonstrated proficiency in LAN topologies and architectures, as well as experience with PC and server operating systems including Windows 11, Windows 10, Windows 7, and Windows Server editions (2008, 2012, 2019). Familiarity with Microsoft Active Directory, Domains, Azure services such as Entra ID, Intune, and Autopilot.
Comprehensive understanding of IT systems, including endpoint detection and response (EDR) solutions and device encryption protocols.
Solid knowledge of LAN/WAN concepts and protocols, DHCP, and authentication mechanisms.
Expertise in computer fundamentals, peripherals, desktop software operations, including Microsoft 365; remote management tools; endpoint protection platforms; malware defense; and anti-phishing technologies.
Skills:
Excellent communication abilities, both spoken and written
Highly skilled in analysis and problem-solving
Capable of working independently as well as collaborating effectively with colleagues across the organization
Committed to teamwork and focused on providing outstanding customer service
Application deadline 11/30/25, if a candidate is not selected by that date later applications may be considered.
Salary Description $65,000-$75,000
SOM / CV Experienced IT - (TS/SCI)
Information technology technician job in Denver, CO
Job Description
This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility.
North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers.
Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract.
Primary Responsibilities:
(Role-dependent; examples below)
Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments.
Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls.
Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment.
Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines.
Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment.
Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps.
Basic Qualifications:
Active TS/SCI eligibility (CI Poly preferred); U.S. citizen.
Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook.
Relevant degree or equivalent hands-on experience in one of the listed disciplines.
Demonstrated proficiency in one or more (role-dependent):
Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL.
Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S.
Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts.
Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing.
Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms.
Preferred Qualifications:
Front-end development experience using React, Angular, or Vue.js.
Knowledge of GEOINT data standards (OGC WMS/WFS, NSG).
Experience with Elasticsearch / OpenSearch.
Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile
North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems.
At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.
Come join us! Apply with North Point Technology today!
For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
IT Technician (dental experience)
Information technology technician job in Englewood, CO
Job DescriptionSalary: $25-30
Employment Type: Full-Time
About the Role
Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment.
Key Responsibilities
Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS.
Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices).
Deliver and set up computers at client locations as needed.
Manage and track service tickets through Autotask (or similar PSA tools).
Troubleshoot network issues, software installations, and integrations between dental systems.
Maintain clear documentation and client records.
Ensure HIPAA-compliant data handling and maintain cybersecurity best practices.
Requirements
2+ years of IT support experience, ideally within a dental or healthcare setting.
Strong hands-on experience with Dentrix and DEXIS is required.
Familiarity with Autotask or similar PSA platforms is highly preferred.
Solid understanding of Windows environments, networking, and remote desktop support.
IT Technician (Contract to hire)
Information technology technician job in Denver, CO
IT Technician Our company is growing and we are looking for local individuals around Colorado. This position will work as a problem solver within our unique and proprietary system. We are a software company that is continuing to grow. We like individuals that have energy and are eager to learn.
General platform:
Open Source (Java) with (.Net)
Linux Servers
Service organization
Numerous clients
Stable Platform
This is a contract to hire role. If you are a techie and want a shot with a growing software company please contact:
Lane Peercy
Information Technology
Information technology technician job in Denver, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyTechnician - IT
Information technology technician job in Aurora, CO
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
Responsibilities:
* The following and other duties may be assigned as necessary:
* Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
* Effectively handle all service calls.
* Accurately assess user issues, and research, diagnose, and resolve problems.
* Promptly refer higher-level issues to IT leadership.
* Follow up with users to ensure adequate problem resolution.
* Maintain and support applications and workstations.
* Maintain and support servers and data communications equipment.
* Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
* Perform system security audits to meet compliance requirements.
* Perform preventive maintenance and repair services to all IT related equipment as needed.
* Implement and install new software and hardware as needed.
* Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
* Keep work area in a clean and orderly manner.
* Ensure the safety and security of all guests and team members.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
* An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required.
* Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required.
* Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2019-2022, SQL preferred.
* Network cabling installation and termination.
* Must be flexible with your schedule including weekends and overtime.
* Read, write, and understand complex instructions and operating manuals.
* Communicate appropriately with all racetrack employees and corporate IT.
* Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
desktop support
Information technology technician job in Greenwood Village, CO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
desktop support
location:denver ,co
support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information
For more information, Please contact
Shubham
************
Help Create Families - Become a Surrogate with Full Support
Information technology technician job in Westminster, CO
As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey.
Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special.
Who Can Become a Surrogate?
To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met:
Age: Between 21-40 years old.
Pregnancy: Have had at least one successful pregnancy without complications.
Support: Live in a stable and supportive environment.
Health: Obtain approval from your OB/GYN.
Lifestyle: Lead a healthy, non-smoking lifestyle.
Benefits of Becoming a Surrogate
With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life.
Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child
Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing
Financial Compensation: Earn $75,000 or more for your time, effort, and commitment
Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance
About Us
At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way.
We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process.
If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step.
Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
FTTH Network Field Technician -- Littleton
Information technology technician job in Littleton, CO
ABOUT US
We at Intrepid Fiber believe everyone has the right to access the Internet, no matter where they live or their socioeconomic status. Our vision is to become the nation's most prolific developer of fiber-to-the-home infrastructure. Intrepid is working with local municipalities to integrate the digital infrastructure necessary to afford consumers more choices, more accessibility, and better value by connecting to the Internet services that enable them to live their best lives.
For more information, please visit our website at:
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SUMMARY
The Fiber To The Home Network Technician is responsible for maintaining and repairing all aspects of the fiber network from the OTL cabinet to the passive network devices, including all PON nodes and their associated power supplies; assists with troubleshooting, and is responsible for all maintenance/repairs to the network. The FTTH Network Technician supports outside plant, fiber optics, telecommunication architectures, and optical transport equipment and must have working knowledge of structured cabling.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
What will you be doing?
Daily support and maintenance of FTTH network - including maintenance and support of aerial and buried fiber network (carrier fiber networks, infrastructure, backbone, and lateral builds)
ISP knowledge / experience
Network electronics (troubleshooting and maintenance)
Battery-plant replacement, support, and maintenance
Data center environment support (troubleshooting and maintenance)
After hour support: respond to network outages, emergency restoration activities, and in support of maintenance activity
Assist in support of management of construction crews (inspect and assure construction work quality and crew safety)
Performing installation, testing, and commissioning of network equipment
Troubleshooting system failures and outages on the network and working to restore services in an expeditious manner
Engage with and manage third party partners that are responsible for the oversight, restoration, and recovery of the network
Other duties as assigned
COMPETENCIES:
What do you bring to the team?
Self-starter / can operate independently and make sound decisions as it relates to support of customers and network
Understanding of networking and equipment as well as network architecture and topologies
Must be able to understand, read, and interpret construction documents - (network diagrams / as-builts)
Experience / knowledge / background in use of OTDR - critical skill
Understanding of all facets of OSP, including construction methods, materials used, and how to diagnose network outages
Familiarity with MS Suite, QGIS, and Google Earth
Able to maintain a customer and network health focus
Some local travel will be required
Possess a valid / unrestricted driver's license and able to pass driving record background check
Support site surveys and attend field meetings required to ensure projects meet the delivery/ commitment dates identified
Meet response and repair intervals
Can manage difficult or emotional customer situations and responds promptly to customer needs with a focus on solving conflict, not blaming
Understands and prioritizes safety by observing safety and security procedures, determining appropriate action beyond guidelines, and reporting potentially unsafe conditions
Ability to occasionally lift and/or move up to 75 pounds
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds.
BENEFITS:
What do we bring to our employees?
Medical Plans: Various options, including high-deductible plans with lower premiums. Preventive care is covered at 100%, and you have access to a wide network of providers.
401(k) Plan: Includes a company match to help you save for retirement.
Employee Assistance Program (EAP): Provides support for personal and work-related issues.
Paid Time Off (PTO): Starts accruing on your first day.
Additional benefits can include Dental and vision insurance, life and disability insurance, company vehicle or mileage reimbursement, and other perks.
Intrepid Fiber is an Equal Opportunity Employer. We celebrate and value diversity and are committed to creating an inclusive environment for all employees.
IT Adminstrator
Information technology technician job in Loveland, CO
Job DescriptionDescription:
Key Responsibilities
· Administer and maintain internal IT systems, including servers, workstations, networking equipment, and software applications.
· Provide hands-on support to team members for hardware, software, and connectivity issues.
· Manage user accounts, permissions, and access controls across systems (Windows, Linux, VPN, etc.).
· Monitor system health and performance; generate regular reports and implement improvements.
· Collaborate with global IT teams to ensure compliance with corporate IT policies and standards.
· Assist in onboarding/offboarding processes, including provisioning and decommissioning of IT assets.
· Maintain documentation of IT systems, configurations, and procedures.
· Provide technical support for remote and on-site employees.
· Serve as a go-to resource for the entire team for IT-related needs and troubleshooting.
Why Join Us?
Be part of a global technology leader with a strong commitment to innovation.
Work in a collaborative environment where your IT expertise supports mission-critical operations.
Opportunity to grow and develop in a dynamic industry with international exposure.
Requirements:
Required Skills & Qualifications
· Strong team player with the ability to work independently and prioritize tasks.
· Excellent communication and interpersonal skills.
· High attention to detail and professionalism.
· Linux and Windows administration
· Networking fundamentals (TCP/IP, DNS, DHCP, firewalls)
· VPN and remote access technologies
· M2M communications (IoT)
· Strong documentation skills - ability to clearly and consistently document IT systems, configurations, procedures, and support activities.
Preferred Qualifications
· Associate degree or higher in Information Technology, Computer Science, or related technical field.
· Familiarity with MS SQL or other database platforms.
· Basic understanding of railroad infrastructure and signaling systems.
· Experience with IT asset management and helpdesk ticketing systems.
· Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
· Familiarity with cybersecurity best practices, including endpoint protection, patch management, and threat detection.
· Knowledge of backup and disaster recovery solutions and strategies.
· Experience managing Active Directory and Group Policy in a Windows environment.
· Experience supporting hybrid work environments, including remote desktop solutions and collaboration tools (e.g., Microsoft Teams, Zoom).
· Familiarity with compliance standards such as ISO 27001, NIST, or GDPR (if applicable to your industry).
Lead IT Administrator
Information technology technician job in Denver, CO
We're looking for a proactive, knowledgeable Lead IT Administrator to support our growing team across both office and remote environments. In this role, you'll ensure our technology runs smoothly, our systems stay secure, and our employees receive exceptional support-no matter where they work.
What You'll Do
Configure, deploy, and maintain laptops/workstations (Windows & mac OS)
Manage mobile devices and applications through MDM tools
Install, update, and troubleshoot software, OS patches, drivers, and performance issues
Support and maintain office hardware including printers and peripherals
Provide hands-on assistance with hardware, software, authentication, and business apps
Assist with remote/hybrid setups and ongoing tech support
Resolve help desk tickets with an emphasis on speed, accuracy, and customer service
Support widely used applications like Microsoft Office, Slack, Atlassian, and Adobe Creative Suite
Research emerging tools and technologies to enhance IT processes
Assist in maintaining cybersecurity controls (firewalls, endpoint protection, encryption, etc.)
What We're Looking For
Bachelor's degree in IT, Computer Science, or equivalent experience
2+ years in an IT support or administrator role
Strong experience with Windows 10/11, mac OS, Microsoft 365, and productivity tools
Experience with MDM/device management (JumpCloud a plus)
Knowledge of hardware diagnostics/repair, networking basics, VPNs, switches, wireless APs
Ability to support cabling, basic rack-mount tasks, and general IT infrastructure needs
Excellent troubleshooting abilities and strong communication skills
Highly organized with a knack for managing multiple priorities
Bonus Points For
CompTIA A+, Network+, or similar certifications
Experience with VMware or other virtualization platforms
Exposure to AWS or GCP environments
Apple Business Manager experience
Advanced Microsoft 365 or identity management skills
If you're a detail-oriented problem-solver who thrives on helping users and improving systems, we'd love to connect!
US-BASED ROLES ONLY - BENEFITS
Fully covered Medical, Dental, and Vision coverage for employees
Cost share for dependents
401(K) plan with company match
Fully covered STD/LTD
Employee Assistance Program (EAP)
Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs.
12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
On-site gym available for free use in Denver, CO for employees based in the Denver area
Convey (formerly Message Broadcast) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyIT Administrator
Information technology technician job in Denver, CO
The IT Administrator focuses on improving the internal IT experience for Axcient's dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure.
Key Responsibilities:
Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment.
Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services.
Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others.
Monitor and administer physical access to building and office spaces.
Make recommendations for the improvement and growth of the IT infrastructure and IT systems.
Provision of end-user services, including internal help desk and internal technical support services.
Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members.
Keep current with the latest technologies.
Participate or lead Internal IT projects and the Internal IT project portfolio.
Own asset management for IT hardware, software and equipment.
Summary:
The IT Administrator focuses on improving the internal IT experience for Axcient's dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure.
Key Responsibilities:
Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment.
Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services.
Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others.
Monitor and administer physical access to building and office spaces.
Make recommendations for the improvement and growth of the IT infrastructure and IT systems.
Provision of end-user services, including internal help desk and internal technical support services.
Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members.
Keep current with the latest technologies.
Participate or lead Internal IT projects and the Internal IT project portfolio.
Own asset management for IT hardware, software and equipment.
Experience, Skills, and Competencies:
Team-focused, collaborative attitude
Self-starting, tenacious work ethic
Comfortable supporting office-based and remote employees located throughout the United States and globally.
Resolves problems intuitively but knows when to ask for help.
Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements.
Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and “owning it”.
Ability to work in a dynamic, fast-paced, and rapidly growing company
Bachelor's degree or 2+ years of progressive, related work experience.
Experience with IP Telephony and remotely distributed phone systems - RingCentral a plus.
Experience with office networking - Meraki and Ubiquiti/Unifi a plus.
Familiarity with Windows, MacOS and Linux
Moderate networking experience - administering DHCP, VLAN's, Radius, etc.
Confident Installing and troubleshooting software
Skills & Requirements
Experience, Skills, and Competencies:
Team-focused, collaborative attitude
Self-starting, tenacious work ethic
Comfortable supporting office-based and remote employees located throughout the United States and globally.
Resolves problems intuitively but knows when to ask for help.
Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements.
Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and “owning it”.
Ability to work in a dynamic, fast-paced, and rapidly growing company
Bachelor's degree or 2+ years of progressive, related work experience.
Experience with IP Telephony and remotely distributed phone systems - RingCentral a plus.
Experience with office networking - Meraki and Ubiquiti/Unifi a plus.
Familiarity with Windows, MacOS and Linux
Moderate networking experience - administering DHCP, VLAN's, Radius, etc.
Confident Installing and troubleshooting software
On-Site Field Network Technician
Information technology technician job in Centennial, CO
Pacific
Office
Automation
is
the
largest
independently
owned
document
imaging
and
technology
dealers
in
the
nation
Since
1976
we
have
grown
to
over
thirty
branches
located
in
eleven
western
states
OR
WA
CA
AZ
NM
NV
UT
ID
CO
TX
&
HI
With
over
40
years
of
success
in
office
equipment
and
technology
salesservice
our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a On site Field Network Technician to join our service team in the Denver CO area Required SkillsKnowledge Knowledge of network connectivity network security and Wi Fi networks Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors some technical some non technical Ability to lead clients through discovery phase asking the right questions Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone email written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts SMTP FTP SMB Ports TCPIPKnowledge and hands on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Drivers license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsCompany car for work and personal use Compensation 20 25hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite