IT Support Specialist
Information technology technician job in Conshohocken, PA
We're seeking a dedicated and service-oriented IT Support Specialist to join our growing team. This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting skills, a customer-first mindset, and experience supporting mac OS, iOS, and Windows 11 environments. If you thrive in a dynamic setting and enjoy solving problems hands-on, we'd love to meet you.
Key Responsibilities:
• Deliver in-person and remote technical support for mac OS, iOS, and Windows 11 systems.
• Set up, configure, and maintain desktops, laptops, and mobile devices.
• Manage Microsoft 365 applications, including Outlook, SharePoint, Teams, and OneDrive.
• Troubleshoot and resolve issues related to operating systems, software, printers, and other peripherals.
• Accurately document incidents, troubleshooting processes, and resolutions.
• Support onboarding and offboarding processes: account setup, device preparation, and user orientation.
Required Skills & Experience:
• 3+ years of IT support experience in mixed Apple and Windows environments.
• Technical proficiency with:
o mac OS (Ventura, Sonoma), including Apple M-series hardware
o iOS configuration and support, including Apple ID/iCloud setup
o Windows 11, with expertise in imaging and end-user environment management
• Strong working knowledge of:
o Microsoft 365 (especially Exchange Online and Teams)
o Azure Active Directory / Entra ID
o Networking fundamentals (e.g., DHCP, DNS, LAN/WAN)
- Conference room AV and office printer management
Nice to Have Skills & Experience:
Preferred Qualifications
· Relevant certifications such as CompTIA A+, Microsoft MD-102, or Apple ACSP.
· Experience with IT service management (ITSM) platforms like Freshservice or ServiceNow.
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Information technology technician job in Wilmington, DE
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Information Technology Operations Specialist
Information technology technician job in Moorestown, NJ
Key Responsibilities
Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S.
Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.)
Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups
Coordinate with hospital IT departments during onboarding and configuration
Maintain documentation of system setups, logins, troubleshooting steps, and procedures
Monitor performance of technical infrastructure to proactively identify and resolve issues
Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling
Ability to work with podcast studio for production and editing.
Videography
Qualifications
2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred)
Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments
Strong troubleshooting skills and a proactive, solution-oriented mindset
Excellent communication skills for interfacing with both technical and non-technical users
Ability to manage multiple tasks in a fast-paced, mission-critical environment
Proficiency in Microsoft Office
Excel programing
Must be able to work on-site five days per week in Moorestown, NJ
Company Description
Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.
Visit our website at ********************
Excalibur is a growing teleradiology company celebrating 25 years.
Joint Commission Accredited
Support Desk Technician Tier 2
Information technology technician job in Abington, PA
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. The *Support Desk Technician (Tier 2)* at Proper Sky is a key member of our service delivery team, responsible for resolving complex technical issues, supporting escalations, and ensuring a seamless IT experience for our clients. This role requires a strong technical foundation in Microsoft 365, networking, and server administration, paired with exceptional communication skills and a client-first mindset. You'll troubleshoot advanced support tickets, mentor junior technicians, and contribute to documentation and process improvements. The ideal candidate is a proactive, solutions-driven professional who thrives in a fast-paced MSP environment and is committed to service excellence.
*What you'll do*
*Technical Troubleshooting & Resolution:*
* Assess Urgency and Impact of each problem to ensure the appropriate resolution timeline is achieved.
* Triage all assigned tickets in a manner that matches the urgency and impact to our clients organization.
* Diagnose and resolve complex end-user issues related to desktops, laptops, printers, and mobile devices
* Troubleshoot server and network-related issues (DNS, DHCP, VPN, Active Directory, etc.
* Troubleshoot escalated support tickets from a Tier 1 technician
* Identify root causes and implement permanent fixes
* Provide remote and occasional on-site support for critical issues
*Problem Escalation Support:*
* Provide technical assistance and mentorship to Tier 1 and junior technicians
* Escalate issues to Tier 3 or engineering teams when necessary, with detailed documentation
* Identify root causes of escalated issues and ensure SOP's are documented to ensure next-level support can resolve the issue if it repeats.
* Collaborate with project teams on migrations, upgrades, and deployments
* Participate in team standups and knowledge-sharing sessions
*Project Execution:*
* Execute defined scopes of work based on engineering or service manager assignments
* Provide status updates on assigned project tasks and collaborate closely with Project Managers, Engineers, and Service Managers
* Identify risks or blockers during project execution and escalate appropriately
*Documentation & Continuous Improvement:*
* Maintain accurate and up-to-date documentation in ConnectWise, Hudu and the knowledge base
* Contribute to internal process improvements and standard operating procedures (SOPs)
* Flag recurring issues and propose solutions to reduce repeat incidents
*Client Engagement:*
* Provide professional and empathetic communication to clients via phone, email, and ticketing systems
* Ensure timely and accurate updates to clients on issue status and resolutions
* Maintain customer satisfaction by meeting or exceeding SLAs and expectations for each problem you are navigating
*Work Schedule:*
* The Support Technician role covers the 8am-5pm EST shift.
* The position is subject to covering a rotating "On-Call" shift from 5pm-10pm (Weekdays) and 8am-5pm (Weekends/Holidays) to respond to after-hours emergency requests.
*Work Location:*
* This role is a hybrid role and reports locally to Proper Sky's headquarters in Abington, PA for all scheduled shifts.
*Qualifications*
*Education & Technical Experience:*
* 5+ years of relevant hands-on IT support experience in a helpdesk, MSP, or technical support environment
* Certifications such as CompTIA Network+/Security+, Microsoft AZ-104, Azure Administrator Associate and Cisco CCNA a plus
* ITIL Foundation 4 or higher
* Strong knowledge of Microsoft 365, Azure AD, Exchange Online, SharePoint, Teams, and Intune
* Proficient in troubleshooting Windows OS, servers, networking issues (DNS, DHCP, VPN, VLANs, firewalls)
* Familiarity with backup systems, EDR platforms, and RMM tools
* Experience with ConnectWise Manage, Automate, ScreenConnect, or similar tools preferred
*Soft Skills:*
* Strong verbal and written communication skills
* Ability to manage multiple tasks and prioritize in a fast-paced environment
* Self-starter with a continuous learning mindset
* Team player with mentoring capabilities
* Highly organized, detail-oriented, and customer-service driven
*Call-To-Action*
* If you're ready to make an impact and be part of a passionate team that values innovation and customer service, we invite you to apply today! xevrcyc Join us at Proper Sky, where your expertise will shine.
Job Type: Full-time
Pay: $58,000.00 - $75,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person
Sr Technical Support Specialist
Information technology technician job in Lansdale, PA
Site Support Specialist III
Pay Rate; $55 - $60/hr
This role will be reporting to CAES IT Service Delivery East Coast End-User Support team. 10% or less travel may be required.
Role will be responsible for IT critical site support, located in Lansdale PA. Supporting mixed network environment, meeting the need of the business user, software and peripheral equipment and the documentation of practices relating to these technologies. As applicable updates knowledge base articles. Role will also support new hire onboarding. Ensuring all IT services are provided to the new hire(s) on Day 1.
Responsibilities:
ESSENTIAL FUNCTIONS and DUTIES:
• AZURE/Active Directory; add new systems to the network; unlock/reset user account password
• Hardware; complete hardware installations, equipment moves; BIOS patches; hardware troubleshooting; desktop hardware support of end user systems
• Network; patching drops, monitoring network availability; troubleshooting connectivity issues; make custom length patch cables; ability to troubleshoot with Netscout network analyzer
• VOIP (ZOOM, Teams) phone system admin experience; troubleshoot phone connectivity issues, programming extension changes; deploying new services.
• Software; install/deploy licensed software on workstations; ensure software asset management policies are followed.
• Provision/Deployments; Provision user workstations using Dell LTP documented process, have knowledge of deploying systems imaging tools such as Acronis with current OS patches for new and older systems; imaging and inventory new systems for stock; collect and dispose of obsolete equipment abiding by the IT Asset Management Policy/SOP.
• Security Patching; ensure user workstations are up to date with all security patches currently reported as necessary
• Virus/spam protection High Proficiencies
• Maintain printers, contact vendors (HP/Canon) for printer repairs; work with Systems admin staff to configure new print queues and new printers.
• Corporate Mobile Device management experience, mobile device troubleshooting
• Participate in daily huddles to review aging, unallocated tickets related to problems/issues/delays to limit User escalations and to improve user response/resolution time.
• Ensure fellow End-User support team members are also abiding by IT Asset Management process, ensure IT meets the annual goal deliverable of abiding by Asset Management to support DFARS, CMMC certifications and controls.
• Improve and maintain 6S in your area; make suggestions for improvements.
• Participate in Lean/Six Sigma activities in own work area as well as events for other areas to enhance cross-functional problem solving.
Qualifications:
MINIMUM JOB QUALIFICATIONS:
• Bachelor degree in Information Technology or 5 years of experience
• A+ Certification and knowledge of PC Architecture
• 5 Years network technical troubleshooting in Corporate wide area network (WAN) environment (Switch, to user port)
• 5 Years supporting and deploying (voice over internet protocol (VOIP) solutions (Teams, ZOOM Phone, RingCentral, etc)
• 5 Years Mobile Device Management, (Airwatch, similar mobile device management (MDM consoles) as well as Mobile phone vendor account management (Verizon, AT&T)
• 5 years deploying end user hardware laptops, desktops, via automated provisioning solutions (LTP, Ivanti EPM, MS USMT)
Preferred Job Qualifications:
• Advanced knowledge supporting MS Teams, ZOOM Meetings, ZOOM Administration
• Advanced knowledge of MS Office Suite
• Analytical skills: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form; ability to work with data reports
• Time Management & organizational skills: flexibility and adaptability to changing priorities and assignments; ability to maintain confidentiality; ability to perform with a high degree of multi-tasking familiar with usage in general office equipment
• Excellence Behaviors: remain engaged, proactive and positive even in tough circumstances; own assignments and be fully accountable for their success; align actions, behaviors and conversations to what matters most; bring out the best in others and recognize the value in every person's contributions; ability to work regularly with customers face-to-face, phone or e-mail
Desktop Support Specialist
Information technology technician job in Malvern, PA
For over 16 years, Trilyon has been at the forefront of providing comprehensive global workforce solutions and staffing services. Leveraging our extensive expertise across multiple domains such as Cloud technology, Salesforce, AI, Machine Learning, and Technical Writing, we consistently exceed expectations in catering to a wide range of requirements.
Currently we are seeking a “Desktop Support” for one of our clients that is a leading multination corporation.
Position: Desktop Support
Location: Malvern, PA - Onsite
Duration: 6 months
Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow).
- Support Windows 11 upgrade calls Provide request fulfillment for Service Requests as assigned.
- Provide communication with all relevant stakeholders during Incident response, informing of progress and advising on work arounds.
- Support Service Request fulfillment and Incident management for all client end users devices, including desktop, laptop, mobile devices and other form factors.
- Provide self-serve capabilities for common requests for Service Desk.
- Request fulfillment of work items that come through ServiceNow for Endpoint Services and Mobility Services (i.e. internet trusted sites requests, various VDI related tasks)
- Support Major Incident calls for Workplace Services
Equal Employment Opportunity
Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Warm Regards,
Signature
IT analyst- IAM
Information technology technician job in Mount Laurel, NJ
Job Title: IT analyst ( IAM)
12-Month Contract
Schedule: Monday - Friday, core business hours (OT as needed)
Contract Duration: 12 months (extension possible, conversion possible)
Team Size: 21
About the Role:
We are looking for a detail-oriented IT professional to join our team as an Access Management / IAM Operations Analyst. In this role, you will support application and network access provisioning for Retail, Call Center, and Back Office users, ensuring compliance with access policies and minimizing operational risk. You will also provide front-line support to users and assist with onboarding new hires in AML projects.
This is a great opportunity for someone early in their IT career to gain hands-on experience in identity and access management (IAM) and work on meaningful IT operations projects.
Key Responsibilities:
Provision, modify, and remove application and network access for users in accordance with IAM policies.
Provide first-line support for access-related issues, translating technical information effectively for users.
Handle incidents related to access provisioning and escalate issues as needed.
Assist the Access Management IT Operations Manager in daily operations.
Participate in projects, including AML new-hire onboarding.
Utilize available tools and information to process requests independently while minimizing operational risk.
Maintain accurate records of access provisioning activities.
Required Qualifications:
Undergraduate degree or relevant technical certificate.
0-2 years of IT experience, preferably in access provisioning or IAM.
Knowledge of IAM principles, policies, and governance (separation of duties, access certifications).
Strong proficiency in Microsoft Excel.
Comfortable interacting with technical teams, business partners, and vendors.
Ability to work independently under general guidance.
Preferred / Nice-to-Have Skills:
Experience with SailPoint or other IAM platforms.
Knowledge of Active Directory (ARS).
Basic PowerShell scripting skills.
Why Join Us:
Work in a hybrid environment with flexibility.
Gain hands-on experience with IAM, access provisioning, and incident management.
Collaborate with a supportive IT operations team in a leading financial organization.
Opportunities for career growth, contract extension, and possible conversion.
Product Support Specialist
Information technology technician job in Philadelphia, PA
The Product Support Specialist will serve as a core member of the Custom Product and Technology team, responsible for ensuring that our product userbase have a seamless experience with our products. The ideal candidate will be detail-oriented, customer-focused with strong problem-solving skills and excellent communication capabilities.
Key Responsibilities:
Customer Support & Issue Resolution
Respond to user inquiries and tickets to resolve issues efficiently and effectively, and ensure timely, empathetic, and professional customer interactions.
Diagnose, troubleshoot, and resolve product issues or escalate them appropriately.
Document common issues to share with product and engineering team.
Product Expertise
Develop in-depth knowledge of the product's features, workflows, and limitations.
Serve as a subject-matter expert (SME) to both customers and internal teams.
Stay up to date on product updates and new functionality.
Training & Onboarding
Guide new users through setup, configuration, and adoption.
Create or deliver training materials (guides, videos, webinars, FAQs).
Provide proactive education to reduce future support needs.
Feedback & Reporting
Collect and analyze user feedback to identify pain points or feature requests.
Communicate insights to product leads.
Lead the development of product documentation and user educational materials.
Track and report support metrics (ticket volume, response time, resolution rate).
Looking for: Organized, project assistant background, great communication skills, no creative or tech background required. Microsoft proficiency This person will consulting the engineers for issues reported if needed. Teams calls/IT tickets (asynchronous - mostly)
yrs of experience: 2-3 years
preferred: bachelor's degree
Client Support Staff
Information technology technician job in Philadelphia, PA
Job DescriptionDescription & Responsibilities Working within the Women Against Abuse's (WAA) residential shelters and in coordination across various departments, Client Support Staff (CSS) establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children, offering support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options.
Providing tours and off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.). Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory.
What WAA Can Offer You and What You'll Love About WAA
Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, PTO for Vacation, Personal, Holidays and accrual of Sick Days.
The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism
Requirements
A High School Diploma or the equivalent is required.
At least one (1) year experience in an advocacy, crisis or shelter support position is required.
The ability to read, write and comprehend English is required.
Demonstrated ability to work effectively with a diverse population is required.
Demonstrated ability to work effectively as a team member is required.
Demonstrated commitment to service of others is required.
Demonstrated proficiency in communication, both verbal and written, is required.
Bilingualism is strongly preferred.
Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5).
Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer)
Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy.
Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.
Friday & Saturday 11:00 PM - 7:00 AM (16 Hours/week) $16.82 per hour
IT Technician II
Information technology technician job in Langhorne, PA
Job Details Langhorne, PA Full Time 2 Year Degree $55000.00 - $60000.00 Salary/year Up to 25% Day Information TechnologyDescription
Join us at Delta Community Supports, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! As leading provider of support services for individuals with intellectual and developmental disabilities, we're on a mission to empower and enrich the lives of those we serve. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Community Supports, Inc., and help us shape a brighter future for all!
Delta Community Supports, Inc. is seeking an organized and efficient Help Desk Technician - Level 2 for our Information Technology Department. Must have with excellent communication skills, strong analytical and problem solving skills and resilient customer service and collaboration skills. Responsible for maintaining, configuring, and troubleshooting hardware, software, and network systems. Provides Tier II support to end-users, assists with IT projects, documentation, and ensures compliance with IT policies and cybersecurity standards. Supports multiple locations in PA and NJ as needed.
Key Responsibilities:
Respond to and resolve end-user help desk tickets.
Assist with IT projects, asset management, and documentation.
Perform routine maintenance, setups, and configurations of hardware/software.
Support Microsoft OS, Office Suite, antivirus/malware software, PCs, laptops, and network devices.
Escalate complex issues to Systems Administrator or CIO.
Conduct user training and develop procedural documentation.
Travel between offices and facilities as required.
Qualifications
Bachelor's/Associates Degree in IT or a related field
Valid driver's license in the state of residence
Two (2) to Five (5) years in an IT or technology-related field; appropriate additional experience may be considered in place of the educational requirements
Benefits
401 (k) Match program, with a generous match of 3%.
Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.
Company-paid life Insurance coverage for full-time employees
Voluntary supplemental Insurance options for additional coverage.
Company paid holidays, sick time, and vacation time.
Employee Assistance Program (EAP) provides eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.
Professional development and internal advancement opportunities.
Please note that participation in the listed benefits is contingent upon eligibility criteria.
EOE M/F/D/V
Information Technology
Information technology technician job in Philadelphia, PA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyI.T. Workstation Support Intern - Summer 2026
Information technology technician job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program!
This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer events to give back to the community in which we serve
Networking activities
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Job Description
Respond directly to technical questions or issues, or refer them to the appropriate employee or group in a timely manner. Utilize in-house and Internet resources when researching solutions for job related issues. Keep current in technology and continuously expand knowledge through training and review of industry literature.
Assist the Senior Workstation Specialists during large-scale projects related to workstation hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned.
Support Server and Network groups with regard to issues involving multiple workstations. Additionally, support all other IT disciplines as needed with regard to workstation issues.
Address assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution delivery. Investigate and resolve workstation problems regarding PC client OS, applications, and/or hardware. Resolve workstation problems with respect to their interaction locally and their participation on the NJM network. For hardware problems, initiate troubleshooting steps to resolve. If outside service is required, determine responsible vendor and take appropriate action. Provide support and advice to end-users in relation to PC software and hardware.
Continuous Improvement efforts through Documenting Events & Procedures - Procedures for recurring activities need to be documented completely using existing templates and screen shots to create standard forms which are easily understood by co-workers. Work Orders, RFC's, Incident and Problem tickets need to be completely documented so that Management and co-workers gain a complete picture of what transpired by reading the tickets. Descriptions of problems and resolutions to the problems are completely documented so the knowledge can be reused by co-workers. Status information is recorded promptly on Work Orders and Assigned tickets so that accurate, complete status is always available by reading the assigned Ticket. Status indicators, all dates and other fields (e.g. impact, priority) on tickets are accurately and completely valued.
Required Skills
Hands-on experience with Microsoft Windows support
General knowledge and experience with Microsoft SCCM
Experience with Ivanti, Adobe, iOS, and other 3rd party migration and personalization tools
Hands-on experience with Microsoft Office products.
General knowledge of active directory and group policy
Experience with Dell Optiplex desktop line
Experience with IBM/Lenovo hardware line
Cumulative GPA 3.0 or greater
The I.T. Workstation Support Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyNetwork Field Technician - Tier 1
Information technology technician job in Philadelphia, PA
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting.
This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.
KEY RESPONSIBILITIES:
Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
Run and terminate copper and fiber optic cabling under supervision.
Conduct basic troubleshooting of physical connectivity issues.
Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
Support Wi-Fi survey teams with setup and equipment handling.
Perform equipment labeling, documentation, and site clean-up post-deployment.
Collaborate with project teams and escalate issues as needed.
Assist with site readiness surveys (e.g., rack space, power, cabling paths).
Adhere to quality standards, safety protocols, and project deadlines.
ESSENTIAL CRITERIA:
1-2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
Ability to follow instructions and work well in a team setting.
Strong attention to detail, time management, and willingness to learn.
Comfortable using hand tools and working with hardware in various environments.
Ability to lift up to 50 lbs and work in physically active roles.
Willingness and ability to travel both domestically and internationally.
Flexible with working hours including evenings and weekends when required.
DESIRABLE CRITERIA:
Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
Familiarity with networking concepts (IP addressing, ports, patching).
Experience working in structured cabling, telecom, or data center environments.
Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$30-$34 USD
Auto-ApplyIT Technician Permanent Part-time
Information technology technician job in Camden, NJ
Information (Default Section) Title IT Technician Permanent Part-time Overview Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location Camden City Campus Department Office of Information Technology Days and Hours *See special instructions Requisition Number Job Description
ESSENTIAL FUNCTIONS
* Provide desktop support on all four campuses.
* Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives; printers; laptops and other mobile devices.
* Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices.
* Setup and deploy mobile devices, such as iPads, Android and Windows tablets and laptops.
* Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty and student-use areas.
* Troubleshoot and assist with repairing network-connected, device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).
* Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications and anti-virus software; third-party applications used in teaching and administrative environments.
* Coordinates/escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments.
* Trains users including students, staff, and faculty, on the proper use of hardware and software.
* Creates and maintains good customer service relationships with students, faculty and staff.
* Assists faculty and staff in the utilization of AV equipment.
* Assists with troubleshooting, making minor repairs and maintaining AV equipment used in classrooms and event rooms; arranges for repairs and maintenance as necessary.
* Sets-up equipment such as microphones and auxiliary computer devices in special event locations such as the Camden Technology Center theater and banquet event rooms as well as other classrooms as needed.
* Provide occassional IT/AV support at evening and weekend high-profile events and meetings.
* Help maintain inventory control for all computers and computer-related equipment on all College campuses.
* Provides technical support as needed for community, outside client, and county activities.
* Respond to calls for support on other shifts and weekend emergency requests.
* Maintains all job-related documentation, including tickets, inventory forms, request forms, and SOP documents.
* Practice good communication skills with OIT department teams and other departments, faculty and students as needed to provide good customer service.
* Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations.
* All other duties as required of the position.
Minimum Qualifications
* Associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops and mobile devices; or current A+ Certification or higher certification, plus 1-2 years of work experience.
* Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues.
* Experience with using various software deployment methods including deployment tools, scripts and batch files.
* Experience with video and sound equipment including projectors and racked AV equipment.
* Excellent interpersonal skills with a focus on customer service.
* Ability to work collaboratively in a team environment and on independent projects.
* Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support.
Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.
Special Instructions for Applicants
This is a part-time, twelve-month position. A typical work week will be 25 hours over five days from 1:00pm to 6:00pm with occasional shift changes. A flexible work schedule is required with occasional evening and weekend support. The flexible schedule will be determined by the Desktop Manager in advance.
This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs.
Mobility to navigate to all areas of the College is required.
Routine bending, stooping, kneeling and reaching.
Dexterity in working with computers is mandatory.
Published Salary Range $21,000 - $25,000 Job Open Date 11/25/2025 Job Close Date Open Until Filled Yes Job Category Staff Application Types Accepted Main App - Applicant
Supplemental Questions
IT Security Operations Administrator
Information technology technician job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play.
Job Description
The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required.
The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings.
Essential Functions
Security Operations Management
* Follow documented information security policies, processes, and procedures.
* Document new information security processes and update existing information security.
* Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT).
* Administer and maintain end user accounts, permissions, and access rights.
* Manage connection security for local area networks and DPH web sites.
* Manage and ensure the security of databases and data transferred both internally and externally.
* Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities.
* Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps.
* Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution.
* Research information security topics, tools, techniques, and threats as directed.
* Serve as an information security resource on DPH IT projects.
* Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations.
* Actively promote a customer-oriented approach to maintain a secure DPH network.
* Know how to find answers. Understand available tools and resources to determine correct answers to security issues.
Relationship Management
* Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams.
* Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems.
* Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT.
* Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction.
Competencies, Knowledge, Skills, and Abilities
* Extensive experience with information, network, and application security concepts, methodologies, and processes
* Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools.
* Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools.
* Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
* Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills.
* Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
* Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment.
Qualifications
We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered.
Additional Information
Salary Range: $90,000-$100,000
Salary cannot exceed $100,000
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
B-Level Technician
Information technology technician job in Levittown, PA
Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit.
We have an immediate need for a mechanically inclined individual to join our team where youll play a crucial role in maintaining our top-notch rental equipment, guaranteeing its immediate availability for safe utilization.
In this position, you will have the opportunity to leverage your mechanical knowledge to:
· Prepare rental equipment orders and conduct inspections to ensure compliance with our quality standards.
· Disassemble, troubleshoot, repair, reassemble and test various types of electrical, hand operated, hydraulic, and pneumatic equipment.
· Perform routine preventative maintenance on rental equipment.
· Operate forklift to load and unload delivery vehicles and transport equipment within the warehouse as part of daily operations.
· Drive company vehicles to transport rental orders in a safe and timely manner.
Hours: Monday Friday (8:00 a.m. 4:30 p.m.) Occasional overtime may be required.
Location: Bristol, PA
Minimum Starting Pay: $20.37 / hour
*You may also be eligible for a $1.00/hour increase after 6 months of employment, plus annual performance increases at 1 year and each year thereafter.
Benefits: Paid holidays, sick, and vacation time; full benefits package including medical, dental, vision, short term disability, basic life insurance, plus additional optional voluntary benefits; vested 401(k) with 5% company match; continual, comprehensive, industry-leading training program.
Requirements:
Education/Training: High School Diploma or equivalent required.
Experience:
· Mechanical background or aptitude strongly preferred -
automotive mechanic/machine shop/heavy equipment operator/mechanic/deisel mechanic/engine repair experience.
· Hand and power tool experience desired.
· Experience working on air hoists, comealongs, manual hoists, electric hoists or other rigging equipment beneficial, but not required.
Certifications/Licenses:
· Valid Driver's License with good driving record and the ability to meet insurance underwriting guidelines required.
· DOT certification required upon commencement of employment (at LGH expense); certification must be maintained. CDL NOT REQUIRED.
Physical Requirements:
· Must be able to push/pull up to 50 lbs.
· Must be able to lift/carry up to 55 lbs.
All employment offers are contingent upon the ability to pass:
Background/driver's history check
Previous employment verification
Hair Follicle drug test
DOT physical
We are interested in every qualified candidate who is legally authorized to work in the United States. However, we are not able to sponsor work visas.
#IND
PI7b99437131cc-31181-39166823
IT Security Operations Administrator
Information technology technician job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play.
Job Description
The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required.
The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings.
Essential Functions
Security Operations Management
* Follow documented information security policies, processes, and procedures.
* Document new information security processes and update existing information security.
* Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT).
* Administer and maintain end user accounts, permissions, and access rights.
* Manage connection security for local area networks and DPH web sites.
* Manage and ensure the security of databases and data transferred both internally and externally.
* Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities.
* Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps.
* Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution.
* Research information security topics, tools, techniques, and threats as directed.
* Serve as an information security resource on DPH IT projects.
* Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations.
* Actively promote a customer-oriented approach to maintain a secure DPH network.
* Know how to find answers. Understand available tools and resources to determine correct answers to security issues.
Relationship Management
* Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams.
* Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems.
* Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT.
* Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction.
Competencies, Knowledge, Skills, and Abilities
* Extensive experience with information, network, and application security concepts, methodologies, and processes
* Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools.
* Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools.
* Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
* Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills.
* Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
* Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment.
Qualifications
We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered.
Additional Information
Salary Range: $90,000-$100,000
Salary cannot exceed $100,000
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Did you know?
* We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
* We offer Comprehensive health coverage for employees and their eligible dependents
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Job Location
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IT Infrastructure, Networking & Cybersecurity Support
Information technology technician job in Lansdale, PA
Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description:
Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations.
Requirements:
Strong infrastructure, networking, and cybersecurity background
M365, Azure\/Entra, Intune expertise
Multi\-site experience preferred
Must be local to Greater Philadelphia
Must be a U.S. Citizen or Permanent Resident (Green Card holder)
If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction,
enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to
hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us:
Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT
Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and
mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology
solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as
increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from
our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time
winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the
nation's fastest\-growing companies.
Requirements
Benefits
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Onsite IT Site Administrator (Technology Specialist) - Chester, PA
Information technology technician job in Chester, PA
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.
In this role, you will:
Network Support: Installs and supports network equipment with guidance from Network Operations team.
Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team.
PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
Printing Services: Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor.
Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team.
Mobility Services: Assist with new equipment requests and some configuration.
Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal.
Supports Operational Excellence within the site(s) of responsibility:
Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
Leads the planning and execution of Mill infrastructure projects.
Manages and coordinates local Infrastructure vendors work at site.
Ensures LAN/WAN and related computer systems are compliant within established control procedures.
Review and control access to MDF and other sensitive areas with established control procedures.
Maintains site IT Business Continuity Plan.
Maintains a 1 to 3-year IT plan.
Liaison between Mill and Technology Teams:
Seeks out and relays future technology recommendations between mill and centralized technology teams.
Coordinates technology recommendations and changes from other IT teams.
Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process.
Provides education to Mill users on KC available technologies and their proper use. Manages communication plan for recent technologies implementations.
Facilitates collaboration between stakeholders who share common objectives.
Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
Demonstrates an analytical and systematic approach to problem solving.
Rapidly absorbs new technical information and applies it effectively.
Additional Qualifications/Responsibilities
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex
That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
Experience & Requirements:
College Associated Degree
Able to work onsite in person
5 years of relevant experience with demonstrated skills or 7-9 or more years of applied experience with demonstrated skills described defined. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, SharePoint, smartphones, and tablet (IOS, Android).
Ticketing system management for Incident and Request tracking (i.e.: Service Now) Customer Expectations:
Carry out all work safely. Adhere to plant security policies.
Carry out assigned tasks in a timely, diligent, and professional manner.
Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals.
Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
Communicate to local management and staff in non-technical terms.
Adherence to Kimberly-Clark standards and procedures.
Be able to work outside of business hours when required.
Be On-Call outside of business hours to support critical incident.
Occasional traveling may be required for training or project purposes (5%).
Salary Range: 67,180 - 79,340 USD
IT Identity and Access Management Administrator
Information technology technician job in Radnor, PA
Reports to the Identity and Access Management Manager
The purpose of this position is to carry out user access reviews on all applications and banking platforms administered within the team. In addition, to investigate and implement measures to enhance these processes to be as efficient as possible and introduce automation if/where possible.
You will be based from our office in Radnor, PA where we operate a hybrid working model.
What you'll be doing
Following robust procedures and internal controls
Providing access administration across multiple banking platforms, applications and systems
Accurate execution of processes and procedures to ensure access administration is performed in a controlled and auditable manner
Completion of application and system recertifications to ensure access rights are appropriate
Ensuring appropriate segregation of duties are adequately maintained across all applications and services
Investigating ways in which the current access reviews can be automated/more efficient going forward and implement these measures
What we're looking for
Experience and sound knowledge of using Outlook and Microsoft Word
Expert Microsoft Excel knowledge and experience is essential
Experience of operating within tight controls, processes and procedures
Reliable team player with high standards of personal integrity
Ability to follow documented processes accurately and efficiently
Strong problem solving and organisational skills
Excellent attention to detail and initiative
Effective and professional communication and interpersonal skills
Ability to co-ordinate with other teams and clients regarding policies, procedures or standards and controls
Previous experience administering banking platforms is desirable
Previous experience carrying out user access reviews would be beneficial
Experience of administering financial application systems is advantageous
We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and be great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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