Information technology technician jobs in Casa Grande, AZ

IT Support Specialist Employment Type: Full-Time Department: IT / Operations About TurboVets TurboVets builds the technology infrastructure that helps America's veterans get faster, fairer access to care. Our systems power the people who serve that mission - every device, login, and network connection keeps the company running smoothly. We operate on three principles: ownership, precision, and mission. If you take pride in reliable systems and thrive in high-accountability environments, you'll fit right in. The Role We're hiring an IT Support Specialist to own on-site IT operations across our U.S. offices. This isn't just a helpdesk position - you'll build and maintain the systems our teams rely on to move fast and stay secure. You'll handle onboarding, device management, and access control across our cloud and SaaS ecosystem. You'll partner with Operations, Engineering, and People to keep infrastructure tight, documentation clear, and every employee supported. As TurboVets scales, you'll help shape IT processes, security standards, and automation systems that support a growing national team. What You'll Do Run onboarding and offboarding end-to-end: hardware, credentials, access, and security. Automate the onboarding process wherever possible to increase efficiency and consistency. Manage device health and compliance through Sophos and JamfNow in a Mac-first environment. Maintain SaaS and cloud access across AWS, O365, Cloudflare, Copilot, Cursor, 1Password, AWS, and Google Workspace. Configure and manage Cloudflare WARP VPN for endpoint and network integrity. Administer Google Admin Console: group permissions, SAML SSO, OAuth app controls, to include OKTA (to later be implemented). Support Google Cloud API and service account access (Maps and related integrations). Oversee Slack administration - app integrations, channel membership, archiving, and vendor access. Partner with Operations to maintain asset tracking, hardware returns, and policy documentation. Extremely organized IT Dev Ops organization, passing quarterly 3rd party audits, to include documentation, visual diagrams of environments and configurations. Drive process improvement in collaboration with the DevOps team and strengthen security hygiene across the IT environment. Constantly learning, adjusting and finding things to improve, implement, organize and structure. We seek the most organized, structured, detailed and documented environment as a 50 person company, soon to turn into 150 in 6-9 months. What You Bring 3-5 years of experience in IT support or systems administration. Proficiency in Google Workspace administration and MDM tools (JamfNow or equivalent). Understanding of SAML, OAuth, and SSO frameworks. Familiarity with AWS IAM, Cloudflare access management, and SaaS security practices. A methodical, detail-oriented mindset. The ability to translate technical issues into clear, actionable communication. Calm under pressure and dependable when it matters most. The Environment This is a hybrid role in Phoenix embedded within a growing national team. You'll work closely with both local and remote staff across North America, ensuring our operations run smoothly across the country. Expect autonomy, accountability, and a high degree of trust. TurboVets Culture Code No Laziness - Ever. We move with urgency, ownership, and pride. Massive Initiative. Don't wait to be told - see the mission, act on it, and make it happen. Elite Work Ethic. We outwork, outthink, and outperform anyone in our space. Mission First, Always. Every action connects to serving veterans and transforming readiness across the nation. All-In Team Players. No silos, no ego - just unity, trust, and relentless collaboration. Hustle Is Our DNA. We don't clock in; we commit. We run toward problems and deliver solutions fast. Fire in the Belly. Passion, intensity, and accountability drive every move we make. No Excuses. We execute - no “can't,” no “later,” no shortcuts. Uncommon Standards. We do what others won't; excellence is the baseline. Driven by Impact. Every contribution must move the mission forward - measurable, meaningful, unstoppable. Trust & Loyalty. We earn it daily through results, reliability, and integrity. Honor the Team. We are a brotherhood and sisterhood of purpose - no politics, just performance. Be Different. TurboVets is not “normal.” We attract those who want to build something historic, not comfortable. Arizona's Most Relentless Team. We set the pace. We define the standard. We are the outliers that make the mission real. Compensation We offer competitive U.S. market pay, early-stage equity participation, and unlimited PTO. Our benefits package includes comprehensive health, dental, and vision coverage, along with paid holidays and sick leave. At TurboVets, we emphasize ownership over oversight - giving you the freedom to make decisions and the trust to execute them. You'll be part of a mission-driven environment that values execution, personal growth, and meaningful impact over bureaucracy. Apply If you take pride in clean systems, secure workflows, and being the person everyone knows they can count on, we want to hear from you. Send your resume and a brief note explaining how you approach IT ownership in a fast-paced environment.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Bank Information Technology Governance Lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices. Leads and supports the execution of the bank's first line IT Bank risk strategy aligned with Association risk and regulatory frameworks. Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation. Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS. Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires. Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters. Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices. Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities. Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees. Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced. Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development. Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership. Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation. Mentors junior members of the IT governance team, providing guidance and support in their professional development. Leverages AI capabilities within the context of the IT Gov function as needed. Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree). 8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role. In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST. Demonstrated experience in developing and implementing IT policies, standards, and procedures. Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements. Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring. A strong understanding of regulatory and compliance requirements applicable to the organization. Experience communicating technical information to non-technical audiences. Experience partnering with cross-functional team members to deliver results. Advanced knowledge of Microsoft products. What sets you apart: Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.). Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS) Work experience in highly regulated work environments including other large financial institutions Experience with data-driven analysis using AI tools and collaborating to drive process innovation Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision. Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed

ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness. TIME COMPUTATION UNIT TECHNICIAN Job Location: Address: Classification, Records & Population Management 701 E. Jefferson St. Phoenix, AZ 85034 *************************** Posting Details: Salary: $36,960.00 Grade: 13 Closing Date: 10/21/2025 Job Summary: Start your administrative journey with ADCRR? We are the largest State Agency in Arizona. Don't wait, apply now! The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for an upbeat multitasker with great communication skills. This position performs moderate to complex administrative support duties for the Time Computation Unit (TCU). Job Duties: - Composes and types routine correspondence - Organizes and maintains routine and confidential files, correspondence, and other records - Establishes, develops, maintains, and updates the filing system for TCU - Retrieves information from files when needed - Acts as a resource to provide information or determines the most effective way of meeting the needs of management, staff, clients, or customers - Responsible for and processes all intake packets received from reception areas - Maintains monthly tracking logs and daily counts of all incoming packets - Maintains, tracks, and annotates entries in the agency's automated systems for files pulled for releases - Maintains any Tentative Release (TR) lists for inmates whose release dates are coming up on a weekly or bi-weekly basis - Reads, routes, and responds to incoming and outgoing communications, including e-mails, letters, and/or faxes - Drafts communication responses for the Sentence Calculation Analyst when necessary - Responds to regularly occurring communications and requests for information from the public, the courts, the attorney general's office, county attorneys, and other law enforcement or correctional agencies - Reads, analyzes, interprets court documents received, and verifies necessary entries in the agency's automated systems to ensure data is accurate for analysts - Maintains assignment logs, completes appropriate filing daily, including copying and distribution - Pulls files for proper distribution or provides them directly to the analyst for immediate action as required - Assists, supports, and trains other staff members on the procedures and processes of the unit - Drives on State business - Performs other duties appropriate to the assignment Knowledge, Skills & Abilities (KSAs): Knowledge of: - State and Federal laws, ADCRR department policies and procedures - Routing and memo composition - Proper English usage, spelling, vocabulary, and arithmetic - Modern office practices and procedures, including filing and standard office equipment operation - Computers and software, including Microsoft Office and Google Suite Skill in: - Verbal and written communication - Understanding legal terminology - Gathering information - Maintaining and updating inmates' files - Effective phone etiquette - Researching information and preparing reports - Working on multiple tasks/assignments simultaneously and providing a high level of customer service Ability to: - Lift/carry 24 lbs. - Push/pull 30 lbs. - Walk/run 1 mile - Follow written and verbal instructions - Ensure conformity in day-to-day operations with agency and department procedures - Set up and type complex reports - Screen and refer incoming correspondence and requests - Work with material of a technical and/or confidential nature - Work cooperatively with others and deal with the public using appropriate tact and resourcefulness - Learn and understand the terminology used in the Sentence Calculation Unit Selective Preference(s): - High School Diploma or General Educational Development (GED) with one (1) year of clerical experience Pre-Employment Requirements: Employment is contingent on the selected applicant passing a background investigation. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees: - Vacation and sick days with 10 paid holidays per year - Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). - Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options - Exceptional retirement program - Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program - An incentivized commuter club and public transportation subsidy program Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

We awaken the world with energy. LG Energy Solution is the global leader in lithium-ion battery technology for electric vehicles and energy storage solutions. Located in Queen Creek, Arizona, LG Energy Solution Arizona, Inc. is LG Group's first cylindrical battery manufacturer in North America, leading the widespread distribution of electric vehicles with the most advanced battery technology in the world. Join us as we inspire our talent with growth, challenge, action and collaboration to Empower Every Possibility! Title : Engineer II, IT Planning Location : Queen Creek, AZ Job Summary: This position is responsible for successful planning, development and implementation of multiple enterprise scale IT systems across the organization in order to achieve maximum productivity and efficiency. Responsibilities : Planning and management of IT equipment, infrastructure and systems Execute on investment & operational budget Support management of IT contracts and agreements, including accounts and payments IT Infra Operation Ensure stable operation and improvement of servers, software (SW), networks (N/W), databases (DB) Proactively identify and swiftly resolve system failures and implement countermeasures Communication Channel Control with parent corporate headquarters Local and corporate IT Issue Management Weekly/Monthly Reports on Issue Escalation and Resolution Status IT Asset Management, including Hardware, Software Asset Registration / Disposal Control, inventory Office & Factory IT Accessory Purchasing Support Common IT support functions and other activities, as directed Qualifications: 3+ Years of relevant work experience within manufacturing and/or construction industries Bachelor's Degree in Information Technology or relevant Engineering Bilingual skills, writing and speaking, in English and Korean required Technical Project Management experience Data Analysis Projects & Production System Projects Experience preferred MES and SAP ERP System Setup Projects Experience preferred Skills: Excellent communication skills Ability to work flexible hours as needed to support entire production team Ability to work flexible hours as needed to support and work with HQ and global sites MS Office tool-based report writing and oral communication skill Why should you work here? 1. Growth - You are a self-driven individual who seeks and captures the opportunities for growth we offer by acquiring and solving tasks. 2. Challenge - You reach beyond expectations and strive for innovative methods beyond the traditional. 3. Action - You are driven, take initiative, can execute decisions with agility and fulfill tasks to completion. 4. Collaboration - You are enthusiastic about teamwork while respecting the different backgrounds and experience of colleagues. EEO Statement LG Energy Solution Arizona, Inc. is an Equal Employment Opportunity Employer.

At BigTime Software, we believe that exceptional customer support is more than just solving problems-it's about empowering our customers to succeed. As a Technical Support Specialist in our Phoenix office, you'll be at the heart of that mission. Acting as a trusted guide, you'll educate and support our customers via phone, email, or chat. You'll be delivering an outstanding customer experience every step of the way. If you thrive on solving challenges and love connecting with people, we'd love to hear from you! Join a team where your skills make a real impact, and your work fuels the success of thousands of firms worldwide. Who is BigTime? BigTime Software is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on Crain's 'Best Places to Work' three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you. What You'll Be Accountable for: Handle incoming support requests from customers and prospects through various channels, such as live chat and email. Educate/train/consult and on-board a wide range of professional service firms on how to fully and proficiently use various features of BigTime in the most effective way to fit their specific industry Serve as a resident product expert and maintain exceptional knowledge of the product as we continue to add new features Identify/troubleshoot and document priority issues for escalation and communicate relevant information to the appropriate parties Contribute to team KPIs by improving average response and resolution times, as well as customer satisfaction ratings Work with the product team to discuss/document product enhancement requests coming from customers Who You Are: 1-3 years of customer service experience (software experience is a plus!) Preferred background in networking, API, database, XML, and some script language (Python, Java, etc.) with an emphasis on technical troubleshooting Ability to reproduce and troubleshoot software and data issues reported by customers Use core knowledge and on-the-job training to respond to customer requests and queries A strong passion for teaching technology to others to set clients up to be self-sufficient Ability to quickly learn how to use tools including Jira, Slack, Zendesk, and Salesforce to perform your job Excellent written and verbal communication skills A solutions oriented individual with an interest in learning new technologies Ability to be resourceful with impressive critical thinking skills Ability to be proactive and work independently. Self motivated to strive! Experience supporting Windows, IOS, and Android devices. Demonstrated ability to deal with change and be a team player Experience with accounting or project management software a plus, especially Quickbooks! What We Offer: Competitive salary and bonus Company pays 100% of benefits, including medical, dental, vision, disability and life insurance 401k with generous company match Paid Parental Leave Hybrid work schedule - In office 2-3 times a week (Phoenix office preferred but open to folks for our Chicago office) Generous time off and paid company holidays Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water Company provided latest technology & software tools The salary for this position is $50,000 annually. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities As a Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds. You're Excited About This Role Because You Will: Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community. Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs. Perform necessary repairs and preventative maintenance on vacant units as they become available. Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns. Complete minor roof repairs, re-key locks, and cut keys Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard. Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge. Assist in monitoring inventory of parts and cleaning supplies. We're Excited to Meet You! Ideally, You Will Bring: General knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards Knowledge of building systems Service orientation. Basic computer skills. Experience as apartment turn technician, make ready technician, or work order technician is highly desirable. A basic understanding of written and verbal English. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The starting hourly pay range for Service Technician is $22.00, commensurate with experience and dependent on the specific community's level of complexity. Our Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay. #IndeedMTR

Job Description Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. Leading and supporting cloud migration projects. Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. Managing patching, updates, and backup processes. Ensuring compliance with IT security policies and industry standards. Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro

Full-time Description IT Systems Administrator - Chandler, AZ (Onsite) CMMC/NIST 171 Support RAJANT CORPORATION, the 20+-year leader in industrial wireless patented Kinetic Mesh networking solutions, is redefining real-time connectivity with resilient Smart Routing technology, ensuring secure, dynamic, and uninterrupted data flow for industrial autonomous and mobile operations across various industries. From robotic and vehicle autonomy to asset tracking, health and environmental monitoring, smart lighting, BMS, and industrial automation, Rajant's military-grade secure, AI-powered wireless mesh networks deliver adaptive, always-on connectivity for high-stakes environments. Rajant's mission-critical systems are in use by indoor and outdoor industries such as Warehouse and Factory Automation, Robotics, IIoT, Mining, Rail, Ports, Energy, tunnel and underground communications. Position Summary: Join Rajant's Enterprise IT team to support our Chandler, AZ development site and collaborate daily with our Malvern, PA headquarters. You'll handle deskside/remote support, administer Windows environments, and execute routine security/compliance tasks aligned with NIST SP 800 171/CMMC. This role is hands on, documentation heavy, and process driven. This position will also require the selected candidate to apply for a US Secret Security Level Clearance. KEY RESPONSIBILITIES: End User Support & Operations • Triage & resolve tickets onsite & remotely via company approved tools; own issues through resolution & document for internal knowledge base. • Provision, image, and maintain end user workstations. • Support printers/peripherals; manage break/fix, RMAs, and spares. Systems & Identity Administration • Manage and administer Windows-based systems and provide limited support for Linux systems. · Support Google Workspace and Microsoft 365 (account lifecycle, management, troubleshooting). • Collaborate with the IT team to maintain security, performance, and compliance across systems. Network & Onsite Hands • Perform basic switch/Wi Fi tasks (port/VLAN changes under SOP), cabling, & small rack work; coordinate with Malvern for firewall/VPN changes via change control. Security & Compliance Support (CMMC/NIST 171) • Run monthly checks & capture evidence: patch compliance reports, account recertifications, backup verification, & vulnerability scan scheduling. • Perform first level SIEM/MDR alert triage and escalate per runbooks. • Maintain and improve SOPs, system diagrams, and the evidence binder/wiki in coordination with Malvern IT and the FSO. • Follow change control and least privilege practices; report exceptions. Documentation & Reporting • Maintain clear and thorough documentation of IT procedures, troubleshooting steps, and user guides. • Prepare and deliver monthly support and system health reports. QUALIFICATIONS: Education: · Degree or certification in IT, Computer Science, or a related field (or equivalent hands-on experience). · IT certifications (e.g., CompTIA Security+, Google Workspace Administrator) are preferred but not required. Experience: • 2+ years in help desk/deskside support or junior systems administration. • Hands on with Windows 10/11 and Windows Server 2016+; Linux familiarity a plus. • Admin experience with Google Workspace and Microsoft 365. Technical Skills: • Familiarity with remote desktop tools (e.g., TeamViewer, RDP). • Knowledge of Active Directory, GPO Management, basic networking, and end-user security best practices. • Basic networking (IP/DNS/DHCP/VLANs/VPN) and troubleshooting. • Strong troubleshooting skills for both hardware and software. Soft Skills: • Clear written/verbal communication • Strong documentation discipline • Customer service mindset; follows SOPs; timely escalation; dependable. Nice to Have: • CompTIA Security+ (or willingness to obtain within 6 months), Network+, or Microsoft certs. • Exposure to SIEM/MDR, vulnerability scanners, Windows Autopilot/MDM. • Experience in regulated environments (CUI, NIST 800 171, CMMC). Required: • U.S. Person Status • Ability to pass required Federal background checks • Ability to apply for and obtain a US Secret Security Level Clearance. Why Join Rajant? · Be part of a cutting-edge tech company leading the charge in resilient, AI-driven, real-time connectivity solutions. · Work with a team of visionaries, engineers, and storytellers dedicated to reshaping industries through adaptive networking. · Gain global exposure, selling to diverse industries and collaborating with some of the world's most innovative companies. Employment Type: Full-Time. Location: Chandler, AZ office. On-site. Apply: Introduce yourself w/ cover letter & resume to: **********************. Rajant Corporation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, physical or mental impairment, sexual orientation or any other category protected under federal, state or local law. Rajant is a USG Contractor and complies with all US laws, regulations and Executive Orders. Requirements Education: · Degree or certification in IT, Computer Science, or a related field (or equivalent hands-on experience). · IT certifications (e.g., CompTIA Security+, Google Workspace Administrator) are preferred but not required. Experience: • 2+ years in help desk/deskside support or junior systems administration. • Hands on with Windows 10/11 and Windows Server 2016+; Linux familiarity a plus. • Admin experience with Google Workspace and Microsoft 365. Technical Skills: • Familiarity with remote desktop tools (e.g., TeamViewer, RDP). • Knowledge of Active Directory, GPO Management, basic networking, and end-user security best practices. • Basic networking (IP/DNS/DHCP/VLANs/VPN) and troubleshooting. • Strong troubleshooting skills for both hardware and software. Soft Skills: • Clear written/verbal communication • Strong documentation discipline • Customer service mindset; follows SOPs; timely escalation; dependable. Nice to Have: • CompTIA Security+ (or willingness to obtain within 6 months), Network+, or Microsoft certs. • Exposure to SIEM/MDR, vulnerability scanners, Windows Autopilot/MDM. • Experience in regulated environments (CUI, NIST 800 171, CMMC). Required: • U.S. Person Status • Ability to pass required Federal background checks • Ability to apply for and obtain a US Secret Security Level Clearance.

Job Details UCP of Central Arizona Laura Dozer Main Campus - Phoenix, AZDescription Under general supervision of the Director of Information Technology the part time IT Support Specialist performs professional work with hardware, software, network, and communication systems. As a member of the IT team the IT Support Specialist supports end-user devices including its operating systems and software. The IT Support Specialist ensures systems efficiency and integrity. The IT Support Specialist is responsible for the maintenance of technical procedures and hardware/software asset management. This position is responsible for supporting the vision of UCP of Central Arizona. In addition to daily technical operations, a successful candidate will have solid communication, teamwork, and technical skills. Essential Responsibilities: Oversees the end-user support function though UCP's ticketing system and by way of professional and timely communication with end-`users. Assist with UCP's IT asset control system and ensure all assets are properly tracked. Assists with Microsoft Windows server, Microsoft Exchange, Spam Filter, Microsoft SQL, Office 365, Microsoft 365 as well as other Internet- and cloud-based system maintenance, and troubleshooting. Assists with Microsoft Windows 11, Microsoft Office, and all pc-related software and hardware required by the various UCP departments. Work with UCP staff to resolve technical issues and ensure business needs are met. Trains non-technical staff in using technologies effectively and provide ongoing support. Work with departments on disaster recovery/business continuity planning, and ensure that backup, recovery and security procedures are set up and performed. Ensures the creation and maintenance of users, email and voice accounts. Support UCP staff located onsite and remote to resolve technical issues, perform upgrades and ensure business needs are met on a daily basis by monitoring IT tickets. Work with departments on system setup including mobile device deployment for new hires. Ability to produce detailed technical procedures and documentation. Ability to prioritize multiple projects at any given time and update stakeholders. Performs other related duties as assigned. Qualifications Minimum: Requires an associate's degree and/or equivalent work experience in highly technical and demanding environments. Over 2 years of experience in an IT department. Excellent customer service and communication skills. General knowledge of Microsoft Office 365 on premise and cloud services, Windows operating systems, networking, TCP/IP and VoIP, wireless networking, security, telecommunications, and MDM. Solid troubleshooting and analytical skills. Ability to apply those skills to solve IT technical challenges. Must have a valid Arizona driver's license and clean driving history. Preferred: Certifications: CompTIA A+, Microsoft Credentials System integration and data analysis The candidate should also possess the following traits: Enjoy working with others in a diverse team atmosphere. Have a “customer-centric” focus and attitude. Ability to communicate and provide technical support non-technical stakeholders. Ability to research, learn and share new technology with stakeholders. Solid integrity and confidentiality.

We're excited to provide the best education in the best environment to our students! Academies of Math and Science Help Desk / IT Compensation: $18 - $21 an hour. Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs. Why work for us? Competitive salaries and bonus pay Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance Supportive, collaborative culture with incredible coworkers and leaders Comprehensive training, follow-up coaching, and professional development Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education Interested in pursuing an AMS career? Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments. Qualifications & competencies: Minimum 1 year tech-support experience Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.) Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365 Maintenance and creation of network documentation Ability to work independently or with a team Excellent verbal and written communication skills Join us to enjoy rewarding challenges and ongoing opportunities!

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Bank Information Security Governance Lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Supports the first line of defense in by leading and supporting the design, implementation, and continuous improvement of Information Security (IS) governance, risk, and compliance programs within the Bank Technology Office. Oversees the development and enforcement of IS policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Acts as a key liaison between the Association's IS function and various Bank business units ensuring alignment with enterprise security policies and standards. Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides expert consultative services across Bank. Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects. Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures. Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies. Develops, improves, and enforces IS policies, standards, procedures, and frameworks to ensure regulatory compliance and mitigate risks. Oversees audits, exams, and reviews to monitor compliance with internal policies and external regulations, including GDPR, HIPAA, GLBA, and PCI DSS. Communicates and/or builds communications for senior leadership and the Board of Directors regarding information security strategic timelines, investments, risk mitigation, and expected results. Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices. Stays informed and applies knowledge of emerging technologies, regulations (e.g., AI), and best practices to Information Security governance and compliance. Supports the alignment of the IS roadmap with IT strategy and business goals, aligning with Association risk and regulatory frameworks (RCSA). Provides continuous monitoring, improvement, and reporting on IS risk metrics and key risk indicators (KRIs). Supports oversight of affiliate agreements for IS services, ensuring Bank compliance and risk ownership; reports on affiliate risk posture and mitigation. Supports incident and issue management processes for Bank-impacting technology issues, ensuring rapid triage, root cause analysis, and remediation. Mentors junior members of the IS governance team, providing guidance and support in their professional development. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree). 8 years experience supporting IS governance, risk management, compliance, or IS audit activities, including experience in a leadership role. In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC Demonstrated experience in developing and implementing IT policies, standards, and procedures. Experience in leading the coordination of IT or IS audits and assessments, and ensuring compliance with regulatory requirements A strong understanding of regulatory and compliance requirements applicable to the organization. Experience interpreting complex IT or IS environments and detecting early warning signals. Skilled in identifying potential failure points and simulating risk scenarios. Experience communicating technical topics to non-technical audiences. Proficiency in using data to identify trends, anomalies, and emerging risks. Strong understanding of cloud, cybersecurity, and digital transformation risks. Ability to articulate risk insights and influence stakeholders to take preventive actions. Working knowledge of GRC platforms, vulnerability management tools, and risk dashboards. What sets you apart: Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.). Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS) Work experience in highly regulated work environments including other large financial institutions Experience with data-driven analysis using AI tools and collaborating to drive process innovation Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision. Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Key Responsibilities: * Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. * Serve as the point of contact for reporting and resolving all issues. * Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. * Account creation and management. * Network management and security. * Insure seamless operation of information technology systems project wide. * Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include * Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. * Work closely with network technicians to resolve issues and/or install new software or equipment. * Maintain budget controls including forecasting expenditures. * Other duties as required. Qualifications & Education: * 2 years of experience in IT, network, and/or desktop support is required. * Additional network certifications are a plus. * Excellent customer service skills are required. * Proficient written and verbal communication skills are required. * Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. * Ability to identify, analyze, and solve problems. * Experience in the following is preferred: * Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). * Windows 10 to 11 migrations/24H2 troubleshooting experience. * Experience with Apple products, Lenovo laptops, and peripherals. * Network experience with Watchguard products. * Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. * Software application management and licensing. * iPhone and Droid end user support. * Verkada/CCTV systems set up and system management. * Experience with Comodo products and remote support. * Duo and MS authenticator usage. * Cisco Meraki switches/Access Point troubleshooting. * Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. * SharePoint and cloud-based data management system set up. * Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). * Experience with AutoCAD and ArcGIS software. * Experience using Power Apps. Work Environment: * This position will include office work, but some work will be performed in all-weather conditions outdoors. * While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. * Must work in compliance with the Florence Copper site safety program. * Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed

Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: * Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. * Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. * Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. * Leading and supporting cloud migration projects. * Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. * Managing patching, updates, and backup processes. * Ensuring compliance with IT security policies and industry standards. * Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO