Information technology technician jobs in Cerritos, CA - 1,981 jobs

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

Job Title : Health Information Services Technician Duration : 13+ weeks contract Description :- *Upon submittal, please also confirm candidate has had experience utilizing the EPIC ROI (Release of Information) Module and is able to elaborate on how to use the module in detail. This will be discussed significantly if offered an interview.* Role is ON-SITE Monday-Friday, 8:00am-4:30pm at TORRANCE LOCATION: Skills Required: Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application Years of Experience (minimum): At least 3 years of relevant experience - • Processing medical records requests for patients, doctors' offices, law offices, attorneys, etc. • EPIC/ROI (release of information module in EPIC) experience min 1 year required • Some knowledge of HIPAA and Release of Information • Kofax, use of PDF application • Preferred RHIT/RHIA but no licensure required HS DIPLOMA OR GED REQUIRED. Position Responsibilities/Expectations: -Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. -Address customer inquiries for patient information, assists callers with making record requests and general customer service. -Educate customers on information confidentiality and privacy regulations. -Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. -Identifies and responds appropriately to both internal and external customer needs utilizing available resources ***Please note HS Diploma/GED is required for role.***

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world. Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention. In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable. Responsibilities You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers. Lead Skylight's hardware team, including program management Own Skylight's hardware roadmap for Calendar & Frame Deeply understand our customers, their needs and alternatives Propose ideas, get alignment and development clear requirements Build an accessory roadmap to make Skylight products loved in the home You are excited by our mission to build the Family OS You are a strong communicator with an ability to simplify the what, why and how You have a track record of building consumer electronics products end to end You have owned product(s) that reach hundreds of thousands or millions of customers You understand the customer and tend to be right on what is and is not needed You have strong data analytics skills and a data-driven approach You have 10+ years of experience in product management You have 5+ years working on consumer electronics (or similar) products Our competitive compensation package includes: Competitive Salary + Equity Package 401K matching Wellness, learning, and home-office budgets Health, Dental & Vision Medical Plans Tremendous autonomy to set the direction of your work Unlimited PTO Company holidays on the first Friday of every month (Excluding November, December, and January) Equal opportunity employer Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board! We hire across the U.S., but for legal reasons, we have to list NY and CO separately. For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

Medical Information plays a critical role in ensuring healthcare professionals and patients receive accurate, timely, and compliant scientific information. This role supports oncology and cell therapy portfolios by responding to unsolicited medical inquiries, developing global and local MI resources, and collaborating closely with Medical Affairs, Regulatory, Safety, and Commercial teams. Key responsibilities include: • Responding to medical and scientific inquiries using approved, evidence-based resources • Developing and maintaining MI response documents and data-on-file • Supporting global and affiliate MI strategies, including product launches and labeling updates • Ensuring timely adverse event and product complaint reporting • Analyzing MI trends and insights to guide content development Ideal background: ✔ Pharmacy, life sciences, or healthcare degree (PharmD preferred) ✔ Experience in Medical Information, pharmaceutical industry, or MI vendors ✔ Strong scientific communication and cross-functional collaboration skills ✔ Oncology, hematology, or cell therapy experience a plus

Job Title: Precision AG System Technician Assignment Length: 09 Months + (Possible Extension) Contract/ Contingent Pay Rate: Hourly on w2 All Inclusive on SGS Payroll (Doesn't Include PTO/Holiday Pay) Key Responsibilities: • Travel - Up to 90% field-based, including travel to Riverdale, CA and Irvine, CA • Serve as the primary liaison with UC ANR South Coast Farm to coordinate all StarFire GNSS test activities. • Collaborate with engineering teams across ISG-T and client to align test operations at the Irvine site. • Train and support UC ANR staff on client Precision Ag technologies, when needed. • Oversee maintenance and readiness of equipment; coordinate repairs with local dealers as needed. • Manage on-site storage and upkeep of test equipment and vehicles. • Build and maintain strong working relationships with the farm management team. • Travel to Riverdale, CA to conduct additional testing and support TDP validation in orchard environments. • Execute software verification and validation for StarFire GNSS receivers. • Develop and apply knowledge of GPS fundamentals through hands-on assignments and training. • Perform field testing, including equipment setup, data logging/export, and analysis. • Operate and test agricultural machinery in experimental field environments. • Work independently and collaboratively with engineers to validate GNSS receiver performance. Qualifications: Required: • Bachelor's degree in mechanical engineering, Agricultural Systems Technology, Agricultural Engineering, or a related field. • 1+ years of experience operating precision agriculture equipment. • Familiarity with client's machinery. • Experience in system validation, verification testing, and regression testing. • Strong analytical, communication, and reporting skills. • Hands-on experience with equipment setup and infrastructure installation. Preferred: • In-depth knowledge of Precision Ag systems. • Experience testing GNSS receivers. • Familiarity with CAN bus communication protocols. • Strong troubleshooting skills for hardware-related issues.

Power Systems Technician - Battery & Fuel Cell Duration: 11+ Months Job Type: Temporary Assignment Work Type: Onsite Payrate:$ 44.00 - 44.00/hr. TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a recognized prominent global enterprise in the automotive sector, listed among the top 50 companies in the Global Fortune rankings. As a leading player in the global automotive industry, our client manufactures vehicles in 27 countries and effectively markets them across over 170 countries and regions worldwide. Job Description: Stationary Fuel Cell Technician roles & responsibilities include: Stationary test apparatus instrumentation w/proprietary and off-the-shelf data acquisition equipment. Data acquisition & compilation including system data, performance data, etc. Participate in and support stationary testing including test cell configuration, maintenance, installation / removal of test parts, etc. Parts/consumables ordering including inventory management. Troubleshoot & repair mechanical & electrical systems which includes off-site locations. Perform routine maintenance where necessary of test units, test equipment, associated peripheral equipment, etc. Take part in and support development of Job Safety Analysis (JSAs) prior to commencing work. Issue daily, weekly and/or periodic general and technical reports where necessary. Some overtime (average: 1-hour per day) and travel (~25%) is expected Requirements: Minimum 5-Years automotive dealership experience. Experience in diagnosis & repair of Hybrid / Electric Vehicles & Systems incl. certification through an OEM service program. High voltage and low voltage experience. Ability to read and understand technical manuals, wiring diagrams (for systems and instrumentation). Fabrication experience (i.e., machine shop, welding (MIG & TIG), etc.) Meet or exceed the following criteria: Good driving record - no accidents & traffic violations within the last 3-years. Proficient w/ Microsoft Windows, email, MS Word, Excel (agency to submit results of a computer aptitude test demonstrating experience level). Excellent communication & organizational skills. Works well independently - without direct supervision. Capable of adapting to a continuously changing work environment - including at remote test locations or customer sites. What you may bring Knowledge and/or certification in Fuel Cell systems are highly preferred. Automotive or other testing experience incl. use of various data acquisition systems and instrumentation of test vehicles / articles. High voltage certification (1000V+ AC/DC). Experience in adjacent fields such as commercial/industrial electrical systems, generators (natural gas / electric / diesel), compressors, motors, & PLCs - commissioning, testing, diagnosis, and repair. Experience with fabrication of high pressure pneumatic and/or hydraulics systems using Swagelok or other. Experience driving an M/T vehicle. TekWissen Group is an equal opportunity employer supporting workforce diversity.

The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Wednesday - Saturday, 5:00 am - 3:00 pm. Responsibilities & Qualifications Other key responsibilities include: Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat Logging and tracking all support requests in our Service Management Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote access support, including wireless connectivity, VPN, and VDI Services Supporting mobile collaboration using BlackBerry Work apps Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer) Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files And have: A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems Microsoft certifications (Microsoft Office Master), preferably ITIL v4 FoundationA certification, preferably A minimum of two (2) years of experience working within a technical support function Experience working within the ITIL v3 or v4 Framework in a previous role, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1 Pay Range USD $80,000.00 - USD $100,000.00 /Yr.

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large. Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today. ABOUT THE POSITION As a Technology Support Specialist, you'll be the first line of support connecting Court Technology Services (CTS) with staff and the public, ensuring smooth and reliable access to essential tools. You'll troubleshoot everyday technical issues, configure and deploy hardware and software, and provide hands-on training that empowers users to work confidently with technology. This role is all about problem-solving-diagnosing issues, documenting solutions, and escalating complex matters to senior specialists when needed. You'll also contribute to technology projects, collaborate with vendors, and help maintain knowledgebase resources that make support faster and smarter across the Court. With opportunities to research, test, and evaluate new tools, you'll play a key role in keeping systems efficient and secure. If you're eager to grow your IT career in a dynamic environment where your work directly impacts daily operations, this entry-level position is the perfect gateway into the Court's technology support series. For a detailed , click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Key responsibilities: * Incident Management & Service Requests: Diagnose and resolve routine hardware, software, and connectivity issues, while logging, tracking, and escalating service tickets to ensure timely resolution and consistent support. * Technology Configuration & Deployment: Install, configure, and maintain workstation computers, peripherals, and business productivity applications, and assist with testing and deploying new tools to support Court operations. * Documentation & Knowledgebase Development: Record troubleshooting steps and resolutions in ticketing systems and create knowledgebase articles to provide accurate records and self-service resources for staff. * Customer Communication & Collaboration: Explain technology policies and procedures clearly to staff and public users, and collaborate with CTS team members and vendors to deliver reliable, high-quality service. * Research & Evaluation: Conduct basic research and analysis of hardware, software, and related equipment to recommend improvements and support operational efficiency. THIS IS A TELEWORK ELIGIBLE OPPORTUNITY This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. SELECTION REQUIREMENTS To qualify, you must meet one of the following options at the time of application: * OPTION I: High School diploma or G.E.D. equivalency -AND- 1+ years' experience in information technology support, including hardware and software. * OPTION II: Associate's degree or higher* in information technology, computer science, management information systems, or related field. * To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page. Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit. DESIRABLE QUALIFICATIONS The ideal applicant will meet the following preferred criteria: * Possession of CompTIA A+, Network+, or Microsoft Certified Professional credentials demonstrating validated technical expertise. * Proven ability to resolve complex hardware/software issues beyond routine support, including root-cause analysis. * Hands-on experience supporting enterprise applications (e.g., case management systems, ERP, or large public agency platforms). * Documented history of delivering high-quality technical support with strong communication and diplomacy skills. * Experience creating self-service documentation, FAQs, or training materials that improve organizational efficiency. * Familiarity with IT asset tracking systems and software licensing compliance practices. * Experience collaborating on small-scale technology projects, including deployments, upgrades, or vendor integrations. * Understanding of cybersecurity best practices and ability to apply security standards in daily support tasks. * Ability to troubleshoot across multiple operating systems (Windows, mac OS, iOS, Android) and diverse hardware environments. * Proficiency in a second language to assist diverse staff and public users more effectively. APPLICANT SUPPORT & INFORMATION Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE. Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE. WHAT TO EXPECT AFTER APPLYING This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below: EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring ability to make quick decisions, maintaining good working relationships, analyze information, critically evaluate information, learn quickly, generate new ideas, use time efficiently, work to high quality standards, adapt to change, and strive to achieve. ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list. Questions regarding this posting may be e-mailed to *******************. Follow us on social media! X | Instagram | Threads | YouTube | Facebook | LinkedIn Los Angeles Superior Court is an equal opportunity employer.

The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services. Key Responsibilities: Offer technical support via email, phone, and on-site visits as needed. Assist customers and sales teams with product specifications, usage, and troubleshooting. Review blueprints and technical documents to support product trials and machining recommendations. Develop cost estimates and evaluate potential production improvements through product usage. Propose equipment, process, or material modifications to enhance efficiency and reduce costs. Conduct technical training for clients and internal teams. Monitor industry trends and competitor activities. Prepare technical reports and maintain accurate documentation. Qualifications: Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support). Bilingual in Korean and English. Strong analytical, problem-solving, and customer service skills. Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred). Work Environment & Physical Demands: Ability to travel for on-site support as needed. Occasional exposure to industrial environments with moderate noise levels. Requires standing, walking, and using hands for technical tasks. Reasonable accommodations can be provided for individuals with disabilities.

Job DescriptionSalary: About Us Fortech Solutions Inc. is a leader in the audio-visual industry, providing high-quality residential, private commercial, and public automation services. With 19 years of experience and a commitment to innovation, we are expanding our services to include robust IT and IS support for our valued clients. Position Overview We are seeking a highly skilled and motivated IT/IS Technician to join our team. In this role, you will provide exceptional IT and IS services to clients, address technical concerns, troubleshoot issues, and actively monitor systems to ensure peak performance. If you have a passion for technology, problem-solving, and delivering excellent customer service, we want to hear from you. Key Responsibilities Client Support - Provide on-site and remote IT/IS support to clients. - Respond promptly to technical concerns and inquiries. - Train clients on system functionality and usage. Troubleshooting and Maintenance - Diagnose and resolve hardware, software, and network issues. - Perform regular system maintenance and updates. - Collaborate with AV technicians to ensure seamless system integration. System Monitoring - Actively monitor client systems for performance and security. - Implement and manage IT/IS solutions, including firewalls, VPNs, and backup systems. - Maintain comprehensive documentation of systems, processes, and changes. Project Support - Assist in the setup and configuration of IT infrastructure for AV projects. - Work with the team to design, implement, and optimize IT solutions. Qualifications Education & Experience - Associate's or Bachelors degree in IT, Computer Science, or a related field. - Minimum 2 years of experience in IT support or a related role, preferably in the AV or tech industry. Technical Skills - Proficiency with Windows, Mac OS, and Linux operating systems. - Strong understanding of networking concepts (TCP/IP, DNS, DHCP). - Experience with firewalls, routers, and managed switches. - Familiarity with IT monitoring tools and platforms. - Knowledge of AV systems and automation (preferred but not required). Soft Skills - Excellent communication and customer service skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team. What We Offer - Competitive salary based on experience. - Opportunities for professional development and growth. - A dynamic and collaborative work environment. How to Apply Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to *********************** Fortech Solutions Inc. is an equal opportunity employer. Join Our Team Ready to join a team that combines cutting-edge technology with world-class service? Apply today and become part of the Fortech Solutions Inc. family!

Exante360, Inc., is looking for IT Testing Technicians who want to join us on our bold initiative of “improving lives through relations, by connecting people to solutions.” Role We are seeking reliable and detail-focused IT Testing Technicians to help ensure workstations and related equipment are fully functional and ready for end users. This role performs hands-on quality assurance checks on desktop and laptop systems after imaging, validates software and hardware functionality, and supports basic troubleshooting before and after deployment. If you enjoy methodical testing, working with technology, and making sure everything “just works” for users, this is an excellent opportunity to join a fast-growing team. What You'll Do Perform functional testing on newly imaged or deployed PCs, laptops, and peripherals (monitors, docks, keyboards, mice, webcams, speakers, etc.). Verify operating systems boot correctly and system images have been installed properly. Ensure required applications (Microsoft 365, Teams, Chrome, Edge, etc.) are installed and operating without issues. Test wired and wireless network connectivity, login access, and basic workstation performance. Configure and test network printers, label printers, and scanners where required. Document testing results accurately and escalate issues to your supervisor. Identify, troubleshoot, and report hardware or software failures discovered during QC. Label and prepare all workstations that pass testing for deployment. Sample Tasks You'll Perform Print test pages and validate printer connectivity. Launch O365 apps (Word, Excel, Outlook, Teams). Test Chrome and Edge. Validate audio/video functionality in Teams. Check label printers and scanning devices (where applicable) Key Skills and Abilities Necessary Working knowledge of Windows 11 desktop environments and common enterprise applications. Ability to follow technical checklists and perform structured testing. Strong troubleshooting and problem-solving abilities. Familiarity with standard computer hardware and peripherals. Clear communication skills and a dependable, detail-oriented work style. Education/Experience Requirements Experience with imaging tools (Intune, Autopilot, SCCM, MDT, PXE, etc.). Prior experience in IT support, help desk, or workstation deployment roles. Preferred Qualifications CompTIA A+ Certification. CompTIA Network+ or CCNA Certification. Physical Demands: Must be able to lift, carry, turn, and pivot while carrying objects up to 50 lbs. Must be able to read documents, use a computer, communicate verbally and in writing. What We Offer We uphold superior customer service, strive for excellence, embrace versatility, and take responsibility in everything we do. Join a growing team that's shaping an exciting, fast-evolving industry and pushing the boundaries of what's possible! We're proud to offer an experience that not only makes work more enjoyable, but also empowers you to grow, stay energized, and feel supported every step of the way. Who We Are Exante360, Inc. is an industry leading technology design and consulting company that specializes in Information and Communications Technology (ICT) and Security systems, also called low-voltage systems. Guided by our Core Values, our certified design professionals provide design and specification of telecommunications and data network cabling infrastructure, wireless (Wi-Fi, DAS, ERCES), electronic security systems (access control, video surveillance, intrusion detection, security communications), audiovisual systems, nurse call and other clinical communications systems, fire alarm, and more. Since our founding in 2013, our company has successfully completed thousands of technology design projects in various market sectors including healthcare, education, data centers, critical infrastructure, corporate, government, biotech, and transportation. Our services include project management and construction administration to ensure that our projects effectively produce Intended Results.

About the role Seeking an experienced and versatile IT Technician to support both our traditional office IT infrastructure and the unique AV technologies used in gallery spaces. This position involves a wide range of responsibilities, from swapping projector lamps and configuring digital signage using BrightSigns to creating and managing user accounts in an Active Directory environment. The ideal candidate is a self-starter with excellent troubleshooting skills and the ability to handle a variety of tasks through a structured ticketing system. What you'll do Help Desk & Ticketing System Manage and prioritize incoming tickets for IT issues and requests. Troubleshoot and resolve hardware, software, and connectivity problems for staff across multiple departments. Document solutions, escalate complex issues, and track resolution in a centralized ticketing system. IT Infrastructure Support Create, modify, and manage user accounts in Active Directory, ensuring proper permissions and security policies. Manage network access, permissions, and shared resources in coordination with the museum's IT policies. Perform routine maintenance on office computers, peripherals, and network devices. Install, update, and configure software, ensuring compliance with licensing requirements. Gallery AV & Exhibition Support Set up and maintain AV equipment, including projectors, audio systems, and digital signage (e.g., BrightSigns). Troubleshoot issues related to displays, media playback, and gallery installations to ensure smooth visitor experiences. Manage projector maintenance tasks, such as changing projector lamps and cleaning or replacing filters. Printer and Copier Maintenance Administer and maintain office printers, copiers, and multi-functional devices, including print server configurations. Monitor consumables (toner, paper) and coordinate replacements or repairs to minimize downtime. Documentation & Inventory Maintain thorough documentation of configurations, procedures, and troubleshooting steps for future reference. Keep accurate inventory of hardware, software licenses, and AV components. Coordinate with vendors or service providers as needed for equipment purchases, warranties, or repairs. Security & Compliance Follow and enforce IT security protocols and best practices, including antivirus, firewall configurations, and password policies. Ensure systems comply with museum standards and relevant industry regulations. Collaboration & Communication Work closely with museum staff, external vendors, and other IT team members to identify and address technology needs. Provide basic training and guidance to staff on using hardware, software, and AV equipment. Qualifications Education & Experience: Associate or Bachelor's degree in Information Technology or a related field preferred; equivalent hands-on experience in IT/technical support roles considered. Demonstrated experience managing Active Directory, network shares, and user permissions. Experience with setting up and troubleshooting AV systems (e.g., projectors, digital signage solutions like BrightSigns). Technical Skills: Strong hardware and software troubleshooting skills (Windows OS, Microsoft Office Suite, etc.). Microsoft Active Domain, Networking, Server Migration skills Familiarity with networking fundamentals: TCP/IP, DNS, DHCP, VPN, firewalls, and switches. Proficiency with printer administration, including print servers and driver management. Understanding of ticketing systems and issue tracking for efficient workflow management. Soft Skills: Excellent communication and interpersonal skills. Ability to multitask and handle multiple priorities in a fast-paced, dynamic environment. Strong organizational and documentation abilities. Willingness to learn new technologies and adapt to evolving museum needs.