Information technology technician jobs in Citrus Heights, CA - 444 jobs
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Technical Support Specialist, Water Meters
Pace Supply 4.4
Information technology technician job in Sacramento, CA
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
$42k-76k yearly est. Auto-Apply 26d ago
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Help Desk Support
Mindlance 4.6
Information technology technician job in Rocklin, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Provide first level support for all end-users.
Troubleshoot and resolve hardware, software and voice/data communication systems issues.
Escalate calls when appropriate.
Write concise, informative tickets.
Follow up on all tickets in a timely manner and follow through to resolution.
Qualifications
SKILL SET
Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required.
Excellent customer service, verbal and written communication skills are a must.
The ability to multi-task, prioritize and work under pressure are required.
Must be willing to work flexible hours when appropriate.
Prior customer service, call center or help desk experience is required.
Additional Information
Thanks & Regards
Praveen K. Paila
************
$40k-64k yearly est. 60d+ ago
Tier 3 Technical Support Specialist
ASM Research, An Accenture Federal Services Company
Information technology technician job in Sacramento, CA
Responsible for unique or complex information systems and/or informationtechnology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in informationtechnology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$105k-140k yearly 25d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology technician job in Sacramento, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-73k yearly est. 60d+ ago
IT Help Desk Support
Us Tech Solutions 4.4
Information technology technician job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-71k yearly est. 60d+ ago
On-Call IT Field Technician - Stockton-Lodi, CA - Hiring NOW
Geeks On Site 3.1
Information technology technician job in Stockton, CA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in Sacramento, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$36k-52k yearly est. 10d ago
Technology Support Specialist
Eskaton Careers 4.1
Information technology technician job in Carmichael, CA
Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career.
Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch.
At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum.
Our Benefits include but are not limited to...
Competitive Health Plan, including dental and vision coverage
Company paid life insurance
Wellness programs
Employee Assistance Program
401K with Company Match Retirement Program (Minimum eligibility requirements apply)
Paid Time Off programs
Voluntary benefits & supplemental insurance available
This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment.
Position Summary:
The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation.
The starting salary for this position ranges from $29.00 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.
Position Responsibilities include:
Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills.
Handles support requests via a ticketing system, received by phone, email, web, or walk-in.
Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices.
Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams.
Develops and manages internal IT documentation
Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary.
Implements software and hardware using Intune and imaging processes.
Configures and removes user accounts and software access required for staff to carry out their responsibilities.
Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections.
Provides support to IT system administrators and IT project managers by undertaking various tasks and projects.
Escalates and communicates unresolved or prolonged issues.
Qualifications
Education:
Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365.
Training and Experience:
Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required.
Job Knowledge:
A working knowledge of modern informationtechnology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support.
The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.
Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
$29-40 hourly 1d ago
Tech IS Support Specialist I
Fcusd
Information technology technician job in Rancho Cordova, CA
Application Deadline: December 30, 2025 Work Months: 12 Hours: 8 hours per day, 5 days a week Salary: $34.99 to $42.55 per hour Clock Hours: 7:30 am to 4:00 pm - 30 minute unpaid lunch is Monday - Friday with no remote work
About FCUSD
FCUSD is a growing public school district focused on hiring and retaining excellent staff that represent the communities we serve. Our staff are expected to inspire excellence in all students by supporting their social-emotional wellness and academic growth. We work as a team to create welcoming and inclusive environments at our school sites and district office, with a focus on customer service and system improvement. Staff who choose FCUSD will be supported as they learn their job and opportunities to grow as a professional will be provided. Working in FCUSD is more than a job, it is a career.
Job Announcement
Tech IS Support Specialist I Job Description (Click on the link for a complete list of job duties)
Under the supervision of the Network and InformationTechnology Manager or designee, the Technology and Information Systems Support Specialist I will provide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems; manage, review, and complete assigned work orders and phone calls using best practices, demonstrate effective communication skills and department procedures for technical support; and promote excellent client customer service.
Distinguishing Characteristics:
Provide basic to intermediate support on a variety of technology issues.
QUALIFICATIONS:
Experience: Three years of increasingly responsible experience in technology systems maintenance and support preferred. Candidates with K-12 and/or higher education technology support experience are encouraged to apply.
Education: A Bachelor's degree from an accredited four-year institution in informationtechnology or other technology-related field is preferred. Information systems certifications and college-level coursework are desirable.
Other: Possession of a valid California Driver's License; this position may require the use of the employee's vehicle.
Upon Conditional Offer of Employment:
DOJ and FBI Criminal Background Check
TB Test within the last 60 days (Education Code 49406, Assembly Bill 1667)
Complete district Mandated Reporter training, Sexual Harassment, etc.
Comments and Other Information:
The Folsom Cordova Unified School District prohibits discrimination, intimidation, harassment (including sexual harassment) or bullying based on a person's actual or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics. For questions or complaints, contact:
Jim Huber, Ed.D., Assistant Superintendent, Educational Services
Compliance Officer, Section 504 Coordinator, ADA Coordinator (students)
****************
************ x 104580
Shannon Diaz, Director of Compliance
Compliance Officer and Title IX Coordinator
***************
************ x 104415
1965 Birkmont Drive
Rancho Cordova, CA 95742
The Folsom Cordova Unified School District does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.
Inquiries about Title IX may be referred to the Folsom Cordova Unified School District's Title IX Coordinator, the U.S. Department of Education's Office for Civil Rights, or both. The District Title IX Coordinator is:
Shannon Diaz, Director of Compliance
Compliance Officer and Title IX Coordinator
***************
************ x 104415
1965 Birkmont Drive
Rancho Cordova, CA 95742
The District nondiscrimination policy can be located at: *************************************************************************
The District's nondiscrimination complaint procedures can be located at:
Students: **************************************************************************
Staff: ***************************************************************************************
To report information about conduct that may constitute sex discrimination or sex-based harassment, or make a complaint of sex discrimination or sex-based harassment under Title IX, please refer to:
Students: ****************************************************************************** Staff: ***********************************************************************************
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU
$35-42.6 hourly Easy Apply 21d ago
IT Support for NV Agency
Management Applications
Information technology technician job in Folsom, CA
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.
Background
The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).
Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).
Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).
Equipment for Task 1
Network
Sonicwall NSA 2400 Security Appliance
Dell and Cisco Networking hardware
Wireless networks (2 - one secure & one public access)
Utility Telecom IP over Copper - 100 Mbps
User Support
Approximately 65 Dell Latitude laptops of various vintages
o Docking Stations
o LCD monitors
5 - 10 desktop workstations
3Macs
5 iPads (Air2)
Enterprise Software
Office 365/Exchange (Cloud based)
Springbrook - Accounting system (Cloud based)
Acronis backup
TrendMicro Security
Voice:
Nortel voice switch
Equipment for Task 2
Network
Dell R420 server running VMSphere
Dell R720 servers (x2) running ~30 virtual servers
NetApp FAS2240 SAN
Brocade fiber cards/cables to connect SAN and servers
Currently hosting ~ 30 websites using Microsoft and Linux platforms
Several older servers out of warranty that may require transitioning/virtualization
Enterprise Software
Accela - permitting software
ESRI ArcGIS - GIS mapping software
Springbrook - Accounting system (Cloud based)
MSSQL Server & Microsoft .net development platforms
Datamatics - Time & Attendance
RealQuest - Real Estate/Property Info
Job Application Instructions
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
$45k-77k yearly est. 60d+ ago
IT Support Technician
Metrosys
Information technology technician job in Dixon, CA
We are seeking a reliable and customer-focused IT Support Technician to provide Tier 1 and Tier 2 support for end users in a hybrid onsite/remote capacity. The technician will be responsible for troubleshooting hardware, software, and connectivity issues, ensuring timely resolution through the HappyFox ticketing system, and escalating issues as appropriate. This role requires strong communication skills, technical troubleshooting abilities, and the flexibility to work onsite in Dixon, CA when required.
Responsibilities
Provide Tier 1 and Tier 2 remote and onsite support for hardware, software, and connectivity issues.
Troubleshoot and resolve issues related to Windows OS, VPN access, printers, and productivity applications (Microsoft 365, Adobe, etc.).
Escalate unresolved or complex issues to senior technical staff while maintaining ownership and communication with the end user.
Document resolutions, maintain accurate ticket updates, and ensure compliance with SLAs within the HappyFox ticketing system.
Assist with basic network troubleshooting and workstation configuration as needed.
Provide occasional onsite support in Dixon, CA for equipment setup, hardware replacement, and escalated issues.
Qualifications
2+ years in an IT support/helpdesk or desktop support role (Tier 1/Tier 2).
Experience with Windows OS, Microsoft 365, VPN clients, and common end-user applications.
Familiarity with ticketing systems (HappyFox experience a plus).
Strong troubleshooting skills across hardware, software, and connectivity.
Excellent communication and documentation skills.
Ability to work independently and provide excellent customer service in a hybrid support environment.
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xPuuth1md8
$45k-79k yearly est. 6d ago
Tier 1 Network Monitor/Help Desk Support
GD Information Technology
Information technology technician job in Beale Air Force Base, CA
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Network Engineer Associate
Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA.
The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.
Task: Network Monitoring/Help Desk Support Subtasks
The contractor shall:
Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies
Monitor all nodes for operational integrity
Respond to trouble calls
Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
Populate and examine trouble and error logs for troubleshooting and capturing metrics
Provide technical support to resolve the problem or escalate to the appropriate level
Monitor and administer network tools for troubleshooting and metrics for trends analysis
Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
Provide technical support in data network planning, engineering, and design
Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation
Knowledge, Skills and Abilities (KSAs):
TS/SCI Clearance
Shift work: 4 days on/3 days off (10 hr days)
Minimum of three (3) years' of network operations experience
Possess IAT Level II - Security Plus Certification
Demonstrated knowledge of network monitoring tools
US Citizenship Required
Location: On Customer Site
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
#GDITPriority
The likely salary range for this position is $55,250 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA CA Beale AFB
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$55.3k-74.8k yearly Auto-Apply 10d ago
IT Service Desk-Mobile
Executech 4.0
Information technology technician job in Sacramento, CA
Role Description: Provide quality on-site support to partners (clients). When not on mobile assignments, take service desk tickets and resolve. Assist with developing policies and procedures governing how to troubleshoot IT issues at partner sites, including identification, documentation, distribution, and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected.
Responsibilities:
Responsibilities include but are not limited to:
Travel to various partner locations to perform onsite work on computer and network hardware and/or software.
Troubleshoot and solve support tickets while onsite at partner location.
Communicate with the partner contact to make necessary decisions and ensure satisfaction.
Install/replace/repair hardware and software, as necessary.
Assist with deployment of new workstations and user onboarding as assigned by Team Lead.
Back up all partner data in effort to ensure no data is lost and have the ability to get back to where the partner started, never create a worse than when you arrived.
Make suggestions to Team Lead regarding upgrades or changes which could enhance the partners' network/system and/or further allow for an enhanced overall partner experience.
Develop policies and procedures governing how to troubleshoot specialty issues, including identification, documentation, distribution and resolution.
Rely on industry knowledge and professional discretion to achieve goals.
Follow up with vendors or internal team members as needed for completion of issues
Assist service desk as needed to effectively resolve tickets.
Field telephone calls, email communication and support tickets regarding computer hardware and software.
Reinforce image and professionalism of the Executech Managed Services team and the organization.
Effectively communicate with internal and external contacts at all levels.
Promptly enter time into timesheets, tickets, expense reports and all other required documents.
Perform other duties as assigned or otherwise identified.
Knowledge, Skills, and Qualifications:
5-7 years' experience and bachelor's degree in related area, preferred.
Current CompTIA A+, or Network+, or Security+ certification, or the ability to obtain certification within 6 months of hire date.
Knowledge of office equipment (copiers, fax, printers, etc.).
Excellent organizational, written, and verbal communication skills necessary.
Proficient with network troubleshooting and topologies.
Professional, pleasant, and patient in demeanor, exceptional customer service.
Valid Driver's License.
Must have demonstrated maturity in judgment and ability to provide guidance to others.
Must be flexible, prioritize workload, able to manage multiple tasks, and have strong diligence.
Ability to be exceptionally self-reliant and self-directed; Possess the ability to work with minimal supervision.
Regular attendance and timeliness
Ability to effectively handle stress and pressure consistent with the job duties and industry.
Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite.
Ability to work after hours and weekends, as needed.
Intermediate networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support.
Ability to make decisions with sound judgment, based on expertise and experience.
Proficiency in remote administration and troubleshooting of desktop PCs.
Experience in Active Directory configuring user and computer accounts.
Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.).
Experience supporting VMware VDI (Virtual Desktop Infrastructure).
Typical Working Environment:
Work in a temperature-controlled office environment when not out for partner dispatches.
Low to Moderate noise levels consistent within an office environment; staff, phones, collaborative dialogue.
Note: some visits include Fabrication/Industrial/Farm partner sites for mobile dispatch. These are not always climate controlled and may have moderate to high noise levels; industrial equipment (proper use of personal protective equipment for the applicable necessary such as hearing protection and/or hair nets, eye protection, slip resistant footwear, etc).
Equipment/Tools used:
Computer
Multi-function printer/scanner
Hand Tools
Desk Phone/cell phone
Battery Powered Tools
Hand Truck
Physical Demands:
Constantly talk, hear, sit, use keyboard/ten key, fine dexterity with hands and repetitive hand motion.
Frequently lift and carry up to 20 lbs., push/pull up to 20lbs, reach outward, walk-normal surfaces, grasp, and hold.
Occasionally lift and carry between to 21-50lbs., push/pull between 21-50lbs, reach overhead, kneel, climb, and stand.
Rarely lift and carry 51+ lbs., push/pull 51+ lbs., squat, crawl, walk-slippery surfaces, walk-uneven surfaces, and bend.
Hours of Work:
This is a Full Time position.
Typical workdays are Monday-Friday, from 8am-5pm
Hours may vary to meet the needs of partners and business operations. This may include days, evenings, nights, weekends, and holidays.
The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to reassign and alter the as dictated by business necessity and evaluate reasonable accommodations.
EEO At-Will
Executech Utah, LLC. is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or any other legally protected status.
All employment decisions at Executech Utah, LLC. are based on business needs, job requirements, and individual qualifications, without regard to any of the characteristics mentioned above. This policy applies to all terms and conditions of employment, including but not limited to, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Executech Utah, LLC. also maintains an "at-will" employment relationship with its employees. This means that employment can be terminated at any time, with or without cause, by either the employee or the company. No express or implied contract of employment is created by this job description or any other document, and the company reserves the right to modify or amend any policies, procedures, or benefits at any time.
By accepting employment with Executech Utah,LLC. the employee acknowledges that their employment is "at-will" and that they understand and agree to the terms described herein.
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STyqW35Jk7
$39k-52k yearly est. 12d ago
Technical Support Specialist (Secret Clearance)
Mesotech International
Information technology technician job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
$22-38 hourly 60d+ ago
Technical Support Specialist (Secret Clearance)
Mesotech
Information technology technician job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
$22-38 hourly 13h ago
Web Developer & IT Support Specialist
A Plus Tree 4.6
Information technology technician job in Sacramento, CA
Job Description
Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career.
We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA.
Responsibilities
· Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed.
· Monitor internal support channels (Teams, phone, chat) and provide timely assistance.
· Deliver training and guidance on internal software tools to staff.
· Triage and resolve software bugs and performance issues across web and mobile platforms.
· Develop new features, integrate third-party APIs, and maintain cross-platform compatibility.
· Maintain technical documentation for codebases, systems, and user-facing resources.
· Participate in planning meetings and help prioritize features and technical tasks.
· Administer SharePoint and Microsoft 365 environments, including permissions and group access.
· Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits.
Preferred Skills
· PHP
· JavaScript
· MySQL
· CSS
· HTML
Preferred Experience
· React Native
· Angular
Benefits:
Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$50k-80k yearly est. 14d ago
INFORMATION TECHNOLOGY SPECIALIST II
State of California 4.5
Information technology technician job in Sacramento, CA
RE-ADVERTISEMENT Note: This position is being re-advertised (previous JC# 496229). If you would like to be considered for this position you must reapply. Under the general direction of the CIO, the Senior Systems Administrator acts as the lead architect for the department's software development, software maintenance, and software hosting efforts. The incumbent provides a high level of innovation, leadership, and planning, and ensures their work is closely coordinated with management and other senior technical staff.
The incumbent performs a wide variety of tasks requiring innovative problem solving where guidance is not readily available. The incumbent will develop, optimize, and apply architecture solutions for the benefit of the overall organization and play a major role in advising management or formulating informationtechnology strategy and policy within the organization. This position will design, implement, administer, and maintain the informationtechnology infrastructure consisting of networking, systems administration, and overall informationtechnology to the staff and management of the Commission.
Duties of this position fall primarily under the Software Engineering, InformationTechnology System Engineering, and Information Security Engineering domains, with some duties in the Project Management domain.
PLEASE REVIEW THE "REQUIRED APPLICATION PACKAGE DOCUMENTS/INFORMATION" SECTION BELOW TO ENSURE A COMPLETE APPLICATION PACKAGE IS SUBMITTED.
Electronic application packages submitted through your CalCareer account are highly recommended and will be received/processed faster than other methods of filing although hardcopy application packages will be accepted.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is currently a hybrid telework position in accordance with the Commission's Telework policy. Headquarters is located in Sacramento. The successful candidate must reside in California upon appointment.
Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.
FINGERPRINTING:
Applicants will be fingerprinted for the purpose of obtaining criminal records check.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGY SPECIALIST II
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-501318
Position #(s):
************-001
Working Title:
Senior Systems Administrator
Classification:
INFORMATIONTECHNOLOGY SPECIALIST II
$8,625.00 - $11,557.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday-Friday
Department Information
The California Gambling ControlCommission's (Commission) primary responsibility is to regulate gambling activities within the State. Employment with the Commission offers an opportunity to participate in a diverse and innovative organization with skilled and dedicated staff. The Commission is seeking qualified candidates to meet the challenges of this organization.
Commitment to Diversity, Equity and Inclusion
The Commission is committed to building and fostering a diverse workplace. We believe cultural diversity, backgrounds,experiences, perspectives, and uniqu eidentities should be honored, valued, and supported. We believe all staff should be empowered. The Commission is proud tofoster inclusion and representation at all levels of the Department.
Our Mission: We are committed to protecting the public byensuring integrity and justice in the controlled gambling industry through effective regulations and fair application of the law.
Our Vision: Enhance public trust in California's regulated gambling industry by prioritizing compliance, stakeholder engagement, and operational excellence.
Location/ParkingThe Commission is located off of West ElCamino Avenue in South Natomas in abusiness park. Parking is Free
The state hiring process: Successful applicants will have passed an examination for this classification, or be an existing State Employee with transfer eligibility and will have followed the instructions under the Statement of Qualification and Required Application Package Documents sections.
Exam Information
Individuals who are new to state service must have list eligibility in order to gain employment with any state agency. To obtain list eligibility for the InformationTechnology Specialist II position, you must first take the exam.
The Commission may provide hiring preference to LEAP candidates to fill this position. Non-LEAP candidates may also apply.
Department Website: ***********************
Special Requirements
STATEMENT OF QUALIFICATIONS (SOQ) IS REQUIRED. To be considered for this position, you must submit an SOQ. An SOQ is a narrative discussion of how an applicant's education, training, experience, and skills meet the criteria below and qualify them for the position.
INSTRUCTIONS:
When completing the SOQ, applicants must follow these guidelines:
* Applicants first and last name and Job Control number must be included in the top right corner of each page;
* Responses must be typed in Arial 12-point font, and no more than two (2) pages in length;
* Restate and number each question below before providing your response;
* Answer each numbered question below separately; and,
* Be specific with your responses and provide work-related examples
You must address the following questions in your SOQ (make sure to restate each question before providing your response):
* Describe a complex Windows Server effort you led or co-led, migration, upgrade, or new implementation, covering how you planned, executed, delivered, and met timelines and stakeholder expectations. Example must demonstrate your planning and follow-through.
* Recount a difficult Windows Server incident you diagnosed, listing the tools and logs you used, your triage path, and the outcome including your troubleshooting mindset.
* Explain your approach to internal customer service and cross-team collaboration, providing a concrete example where your communication and leadership resolved a multi-team issue.
The SOQ will be evaluated based on the quality of examples provided with each question. Applications without an SOQ or incomplete SOQ's will be eliminated.
Resumes/Cover Letters do not take the place of the SOQ.
Failure to meet any of the filing instructions is cause for disqualification.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/29/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
CA Gambling Control Commission
N/A
Attn: Alaina Lutz
2399 Gateway Oaks Drive, Suite 220
Sacramento, CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
CA Gambling Control Commission
N/A
Alaina Lutz
2399 Gateway Oaks Drive, Suite 220
Sacramento, CA 95833
09:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Statement of Qualifications -
(SOQ) is REQUIRED and must be submitted with your Employment Application(STD.678). Application packages received without an appropriate SOQ based on the instructions above in the "Special Requirements" section will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
A Bachelor's degree in a computer related field from an accredited university.
Knowledge of the following:
* Microsoft Windows Server Enterprise/Datacenter on premise and AZURE
* Microsoft Windows Server IIS
* Microsoft Windows Server Exchange and E-mail security
* Microsoft Windows Server SQL and SharePoint on premises and on AZURE
* Cisco switch w// POE/Router experience
* SonicWALL security Firewall extensive knowledge
* Cybersecurity Appliance and Policy expertise
* Apple Business Server, Apple Essentials experience
* Networking experience
* Secure Computing, Microsoft 365 and cloud computing on AZURE
* VPN experience
* Networking design, analysis and architecture
SPECIAL PERSONAL CHARACTERISTICS:
Incumbent must possess good verbal and written communication skills; use good judgment in decision-making; exercise creativity and flexibility in problem identification and resolution; manage time and resources effectively; show demonstrated ability to manage changing and/or multiple priorities or projects; ability to focus attention to detail and accuracy.
INTERPERSONAL SKILLS:
Incumbent has demonstrated ability to deal professionally and effectively with tact, open-mindedness and flexibility when dealing with others in the course of the work; including their peers, management, other State and Federal agencies, and the public; and possess the ability to act independently as well as work cooperatively as a team member with various levels of staff.
Benefits
The State of California offers many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and457b); leave benefits; insurance (such as group legal insurance and group long-term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: ***********************
Human Resources Contact:
Alaina Lutz
**************
*****************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Alana Carter
**************
*******************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
REQUIRED APPLICATION PACKAGE DOCUMENTS/INFORMATION
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Electronic Submission of Applications preferred. Application Packages may be submitted electronically through your CalCareer Account by 11:59 p.m. on or before the final filing date. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. Please only submit ONE application. If you are unable to apply electronically through your CalCareer account, please mail a completed signed/dated State Examination/Employment Application STD Form 678 and ALL required application documents to the mailing address provided in the "Application Instructions' section.
Your standard State Application Form STD 678 must clearly indicate the basis of your eligibility in line-item number 12 (explanation) of the STD 678. Appointment is subject to SROA and State surplus policies. Surplus candidates must submit copy of surplus status letter. Applicants MUST include "InformationTechnology Specialist II" in the "Job Titles for Which You Are Applying" box on the Standard State Application (Form STD 678).
Applicants MUST indicate the basis of your eligibility (cert, lateral transfer, reinstatement, etc.) in the "Explanations" section located on the State Examination/Employment Application STD Form 678. Applicants who wish to laterally transfer from another state classification must provide proof that they meet the minimum qualifications for this classification.
All Experience and Education relating to the minimum qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Do not include any confidential information such as social security number, marital status, ethnicity, age, salary or disability information on any of the documentation uploaded with your online application. PLEASE NOTE: Possession of minimum qualifications will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the minimum qualifications, the application may be forwarded to the State Personnel Board for review and the applicant's name may be removed from the eligibility list.
If you are basing your eligibility on education, provide your transcripts. Applicants with foreign degrees must provide an official foreign transcript evaluation that indicates coursework is equivalent to a degree from an accredited U.S. College or University. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers.
Remove and do not submit the "Equal Employment Opportunity" questionnaire with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may apply by way of U.S. mail, parcel deliver or courier service, or in person, as set forth in this announcement.
A complete application package must include the following:
* "To" and "From" dates (Month/Day/Year) and total hours worked per week for all employment history listed on the STD. 678.
* Name, address, phone numbers and supervisor contact information of current and former employers for all employment history listed on the STD, 678.
* State employees must list the specific departments for which they worked and indicate the specific civil service classification held (not working titles).
* Statement of Qualifications (SOQ)
* Resume
Failure to provide the information listed above may disqualify you from consideration for this recruitment. Resumes/Cover Letters do not take the place of the SOQ.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$73k-107k yearly est. 21d ago
Information Technology Specialist
Pala Band of Mission Indians
Information technology technician job in Alta, CA
Job Title: InformationTechnology Specialist - Part-Time
Department: Pala Gaming Commission (PGC)
Reports To: IT Director
The IT Specialist will provide support for the daily operations of the Pala Gaming Commission's information systems within a secure and regulated 24/7 environment. This position offers frontline technical support, maintains desktop and network infrastructure, and assists with system and security administration. The IT Specialist ensures that all IT services operate efficiently and comply with tribal, state, federal, and NIGC requirements. This role is comparable to IT support positions in tribal gaming commissions, tribal casinos, and regulatory bodies nationwide. It requires strong troubleshooting skills, confidentiality, adherence to regulatory procedures, the ability to work in fast-paced environments, and readiness to support operations outside normal business hours when necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide end-user support for desktops, laptops, printers, peripherals, and approved software.
Install and configure hardware and software according to Commission standards.
Assist with daily operation of the IT Department, ensuring smooth functioning of IT systems in a 24/7 regulatory environment.
Troubleshoot hardware, software, and connectivity issues; escalate unresolved issues to the IT Director.
Support network administration tasks including switches, routers, firewalls, VPNs, and network monitoring.
Maintain secure network cabling infrastructure including fiber and copper systems.
Assist in safeguarding data storage, applying proper security controls and backup procedures.
Educate coworkers on basic computer usage and cybersecurity best practices.
Maintain desktop standards including base OS installation, configuration, and compliance with Commission policies.
Assist in monitoring, maintaining, and documenting network infrastructure.
Maintain hardware and software inventory, track licensing, and document changes.
Recommend hardware or configuration upgrades based on system performance observations.
Support configuration and maintenance of VPN access and remote connectivity.
Conduct or participate in access audits, user account reviews, and system log verification.
Assist in monitoring firewalls, virus protection, and intrusion detection systems.
Support server maintenance including performance monitoring, patching, and scheduled updates.
Maintain system documentation for hardware, software, updates, and changes.
Assist periodic audits to ensure data integrity and disaster recovery readiness.
Help deploy, monitor, and update Antivirus software across client and server systems.
Assist in writing scripts or using automation tools for spam control, monitoring, and basic tasks.
Participate in planning discussions related to system capacity and infrastructure upgrades.
Provide guidance and training to staff on the Commission's Artificial Intelligence (AI) Policy.
Ensure all IT systems comply with tribal gaming regulatory requirements, NIGC guidelines, and internal policies.
Support occasional after-hours or emergency technical responses consistent with comparable 24/7 gaming environments.
Other duties as assigned.
SUPERVISORY REQUIREMENTS:
None
QUALIFICATIONS KNOWLEDGE, SKILLS AND ABILITIES:
Education/Experience and/or Training:
Must be at least 21 years of age.
Must have a high school diploma or G.E.D.
AS degree, technical certifications (CompTIA A+, Network+, Security+, Microsoft, Cisco), or equivalent training preferred.
Experience supporting regulated industries, tribal gaming commissions, casinos, surveillance systems, or public-sector IT is desirable.
Experience supporting operations requiring after-hours or emergency response preferred.
Must be knowledgeable in Desktop Support, Networking, Systems Administration Basics, and IT Operations.
Familiarity with Database Administration and scripting/programming concepts preferred.
Ability to work effectively in a fast-paced, high-demand environment of tribal casinos and gaming commissions.
Ability to maintain confidentiality and comply with all regulatory security procedures.
Must be capable of troubleshooting across different hardware and software platforms commonly used in 24/7 regulated IT environments.
Must acknowledge and agree to maintain a Drug-Free workplace (including marijuana) as a condition of employment with the Pala Band of Mission Indians. Must pass pre-employment and random drug testing during employment.
CERTIFICATES and LICENSES:
Valid California Driver's License. Must Maintain a satisfactory driving record with the DMV.
Must clear an extensive background check and be issued an Employee License from the Tribal Gaming Commission.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as percentages, averages, and basic technical measurements.
REASONING ABILITY:
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to analyze problems and apply sound judgment consistent with IT industry best practices and regulatory expectations.
WORKING CONDITIONS:
Physical Conditions:
While performing the duties of this job the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, talk, see or hear.
Must be able to lift at least 40 lbs., consistent with duties seen in comparable gaming IT support roles.
Must be able to work in confined spaces such as under desks, behind racks, or within server rooms.
Environmental Conditions:
Work is performed in office spaces, server rooms, and secure regulatory areas.
The employee may occasionally work near moderate noise levels or temperature fluctuations.
Must be able to adapt to fast-paced, high-security environments typical of Tribal Gaming and 24/7 operations.
INDIAN PREFERENCE:
The Tribe affords preference in employment, to the greatest extent feasible, to Tribal Members and Indian applicants who meet the minimum job qualifications for the position. It is the responsibility of the job applicant to provide satisfactory evidence of his/her status as a member of a federally recognized tribe in order to qualify for Indian preference.
$80k-117k yearly est. 18d ago
PC Technician
Procom Services
Information technology technician job in Folsom, CA
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Assist the PC service center in receiving, inventorying, creating images of the hard drives, de-encrypting and storing of hard drives. This is a highly repetitive, manual labor intensive position.
Qualifications
High attention to detail - absolute must
Basic MS Office skills for Outlooks, Excel, Word
Client imaging experience
Computer inventory experience
Encryption tools experience
Additional Information
$40k-59k yearly est. 60d+ ago
Early Career Help Desk Technician
Gainwelltechnologies
Information technology technician job in Gold River, CA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Your role in our mission
Essential Job Functions
* Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met.
* Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate.
* Follows up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
* Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
* Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully resolved.
* Analyzes and evaluates inquiry/problem reports and makes recommendations to reduce help desk call rates.
* May provide leadership and work guidance to less experienced personnel.
What we're looking for
Basic Qualifications
* High school diploma or G.E.D.
* 2 or more years of technical training preferred
* 0-3 years of technical or customer support experience
* Experience working with company products and operating systems
* Experience with solving computer-related problems
What you should expect in this role
Work Environment
Hybrid work environment - 2 days per week at our Gold River, CA office (may increase based on business needs).
Ability to work over weekends or extended hours depending on business needs.
The pay range for this position is $43,300.00 - $61,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$43.3k-61.8k yearly 23d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Citrus Heights, CA?
The average information technology technician in Citrus Heights, CA earns between $36,000 and $136,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Citrus Heights, CA
$70,000
What are the biggest employers of Information Technology Technicians in Citrus Heights, CA?
The biggest employers of Information Technology Technicians in Citrus Heights, CA are: