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  • Information Technology Support Specialist

    Radiant Systems Inc. 4.5company rating

    Information technology technician job in Westborough, MA

    Previous working experience with Pharma Laboratory is required. Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
    $64k-90k yearly est. 3d ago
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  • Information Technology Support Specialist

    LHH 4.3company rating

    Information technology technician job in Auburn, MA

    Service Desk/IT Support Specialist We're looking for an Onsite - IT Support Specialist for our client. If you have 5-10 years of experience in Ticketing tools like ServiceNow, Window, Linux, hardware and software troubleshooting domain then this is a great opportunity to grow your career with a company known for excellence. What You'll Do Provide technical support for hardware and software issues across PCs and laptops. Troubleshoot and resolve problems related to Windows and Linux operating systems. Manage and resolve IT service requests using ticketing tools such as ServiceNow. Install, configure, and maintain hardware components and software applications. Ensure timely resolution of incidents and maintain documentation of solutions. What You Bring (Must have) Hands-on experience with ticketing systems (e.g., ServiceNow). Strong knowledge of IT support processes, including hardware and software troubleshooting. Proficiency in Windows and Linux environments. Familiarity with PC and laptop hardware components. Excellent problem-solving and communication skills. Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness. 📍 Location: Auburn, MA - Onsite 💵 Pay: $27 - $29/hr 📩 Apply now to take the next step in your It Support career! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $27-29 hourly 2d ago
  • Chief Information and Technology Officer

    Commonwealth of Massachusetts 4.7company rating

    Information technology technician job in Boston, MA

    An Official website of the Commonwealth of Massachusetts Job Description - Chief Information and Technology Officer (2500082W) Chief Information and Technology Officer - (2500082W) Reporting to the Chief Administrative Officer, the Chief Information Officer (CIO) serves as the senior technology executive overseeing all information technology operations for the Department of Transportation (MassDOT). The CIO delivers strategic vision and leadership to ensure the agency's technology ecosystem-encompassing hardware, software, data, and third‑party services-is reliable, resilient, secure, and continuously modernized. By aligning MassDOT's IT roadmap with the Executive Office of Technology Services & Security Secretariat (EOTSS) standards and security directives, while fiercely advocating for the unique needs of transportation programs, the CIO enables safe, efficient, and innovative solutions that directly advance the agency's mission to deliver a world‑class, equitable, and sustainable transportation network for the Commonwealth. Duties and Responsibilities Develop and mature the security, risk management, and operational governance framework for MassDOT's technology environment, ensuring alignment with EOTSS directives while proactively mitigating cyber threats and enabling resilient, mission‑critical operations. Provide strategic leadership for IT modernization, portfolio management, and innovation initiatives; oversee the reliability, scalability, and security of hardware, software, data assets, and third‑party services to support safe and efficient transportation programs. Formulate annual and multi‑year IT budgeting strategies, capital investment plans, and resource allocation priorities; champion mission‑critical technology needs within the Capital Improvement Plan and operating budget while demonstrating fiscal stewardship and ROI. Direct enterprise architecture, standards, and procurement governance; ensure uniform policies, procedures, and best‑value contracting for hardware, software, network systems, and professional services to maximize interoperability, economies of scale, and cross‑agency utility. Lead talent acquisition, workforce development, and vendor management; build high‑performing IT teams and oversee contracts to deliver consistent, high‑quality support for transportation applications and infrastructure statewide. Perform business case development, cost‑benefit analysis, and performance measurement for all major technology investments; validate alignment with agency goals and Commonwealth‑wide efficiencies. Preferred Qualifications The CIO must possess knowledge of enterprise IT architecture, cybersecurity frameworks (e.g., NIS), cloud‑native platforms (Salesforce, ServiceNow, Snowflake, AWS, Office 365) and emerging artificial intelligence technologies; familiarity with Commonwealth procurement laws, EOTSS standards, and capital planning processes is essential. Required skills include strategic planning and roadmap development, budget formulation and justification, vendor negotiation for multi‑million‑dollar contracts, and risk‑based decision‑making under constrained resources; the CIO must excel at translating complex technical concepts into executive and public‑facing narratives. Key abilities encompass leading cross‑functional teams in a unionized environment, forging consensus among diverse stakeholders (Secretary, EOTSS, RMV, Highway), driving organizational change during legacy modernization, and maintaining 24/7 mission‑critical operations while proactively mitigating cyber threats that could disrupt statewide mobility and public safety. A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references. About MassDOT The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers . MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. Qualifications Minimum Entrance Requirements This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Applicants must have at least (A) seven (7) years of full-time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity. Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Contact Information For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at *********************************. For general questions regarding MassDOT, call the Human Resources Service Center at ************. For a disability‑related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at ************. Equal Opportunity / Affinity Statement An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job Details Primary Location United States-Massachusetts-Boston-10 Park Plaza Job Information Systems and Technology Agency Massachusetts Department of Transportation Schedule Full‑time Shift Day Number of Openings 1 Salary 139,149.89 - 232,947.43 Yearly If you have Diversity, Affluent Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Derrick Mann - ********** Other Notes Bargaining Unit : M99-Managers (EXE) Confidential : No Potentially Eligible for a Hybrid Work Schedule : No #J-18808-Ljbffr
    $82k-123k yearly est. 3d ago
  • Network Support Technician

    Radgov Inc.

    Information technology technician job in Westborough, MA

    Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
    $49k-66k yearly est. 2d ago
  • Global Office Operations & Exec Support Lead

    Monte Rosa Therapeutics Inc.

    Information technology technician job in Boston, MA

    A leading biopharmaceutical company is seeking an Associate Director of Global Office Operations in Boston, MA. This role entails overseeing all office operations globally, managing a team of Executive Assistants, and ensuring efficient support for senior leadership. The ideal candidate should have a strong background in office management with 10-15 years of relevant experience, focusing on global processes and team leadership. The position offers an opportunity to impact organizational effectiveness and operational excellence. #J-18808-Ljbffr
    $80k-110k yearly est. 3d ago
  • Customer Support Analyst

    Legrand, North America 4.2company rating

    Information technology technician job in New London, CT

    Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT. Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing. Main Job Duties: o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction. o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs. o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met. o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc. o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%. o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer. o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers. o Manages the order-to-delivery flow for key customers / project orders. o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer. o Performs other similar and related duties as required. Education: B.S. degree in Logistics or Business or equivalent work experience Experience: 3+ years of relevant Customer Service or Sales experience Skills/Knowledge/Abilities: Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget. Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently. Must have demonstrated exceptional customer service skills and a strong customer orientation. Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired. Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change. Demonstrated problem analysis and problem resolution at both a strategic and functional level. Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
    $45k-50k yearly 1d ago
  • B-Level Technician

    Advanced Chemical Company 3.9company rating

    Information technology technician job in Cranston, RI

    Melting Refinery Technician Melting Refinery Technician Join Our Team at ACC! Are you a hands-on problem solver who thrives in a fast-paced, team-oriented environment? Advanced Chemical Company (ACC) is looking for a Refining Technician who embodies our core values safety, teamwork, enthusiasm, and integrity while helping us deliver excellence in precious metal refining. What You'll Do: Safely set up and operate modern induction and gas-fired melting equipment in accordance with ACC procedures, including startup, material loading, and pouring molten metal into molds or grain Process and melt a variety of precious metal materials such as jewelry, manufacturing scrap, cathodes, and sponge Use fluxes correctly to clean molten metal and remove contaminants Collect accurate metal samples using pin sampling or other approved methods Handle, clean, and finish ingots using pneumatic tools, tongs, and abrasive equipment Perform physically demanding work, including heavy lifting and operating material-handling equipment, while wearing required PPE in a high-heat environment Accurately enter process data, complete production logs, and generate labels and barcodes Support and cross-train in other production areas as business needs require What We're Looking For: A self-motivated, detail-oriented individual with great communication and planning skills Someone who's flexible, reliable, and ready to take on a dynamic schedule A true team player with a positive attitude and strong work ethic Must-Haves: Ability to lift 50 lb bags and handle 55-gallon drums Solid math and computer skills Clear background check (BCI) Professional, courteous communication with team members and customers Good eyesight (safety is key!) Bonus Points For: Experience operating induction or gas-fired melting furnaces in a production or industrial setting Hands-on work with precious metal scrap, ingots, or other high-value materials Familiarity with fluxing techniques and contaminant removal during metal melting Experience taking metal samples (pin sampling or similar methods) for quality control Comfort working in high-heat environments while following strict PPE and safety protocols Experience using pneumatic tools, tongs, or abrasive finishing equipment Prior work entering production data, maintaining process logs, or generating labels/barcodes Strong, consistent work history Who You Are: Dependable. Detail-driven. A team player who takes pride in doing things right. You believe in putting safety first, working hard, and showing respect to others. If you're ready to grow with a company that values people as much as precision, we want to meet you! Compensation details: 18.5-22 PI0a8e7393d7a9-31181-39358440
    $43k-59k yearly est. 7d ago
  • Computer Field Tech Position- S. Boston MA

    BC Tech Pro 4.2company rating

    Information technology technician job in Boston, MA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IT Support Specialist

    Connection 4.2company rating

    Information technology technician job in Waltham, MA

    What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Overview: We're looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment. What's in It for You: Competitive salary within a stable, full-time role. Supportive, people-first company culture with the feel of a small, collaborative local team. Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools. Opportunities for deeper technical growth, cross-training, and advancement within IT. No travel required-work is performed onsite during regular business hours for predictable work/life balance. What You'll Do: Act as a escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work. Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution. Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up. Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting. Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment. Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes. Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues. Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management. Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions). Set up & configure new hardware/software for employees, ensuring compliance with security and configuration standards. Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides. Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience. Min USD $68,000.00/Yr. Max USD $78,000.00/Yr. Qualifications Requirements: 3+ years of IT Help Desk or Desktop Support experience in a similar environment. Proficiency with Microsoft 365 and Active Directory administration. Experience working with ticketing systems (AWS/Azure experience preferred). Strong software and hardware troubleshooting skills. Excellent communication skills-you can explain tech clearly to non-technical users. A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs when needed. A commitment to reliability, responsiveness, and teamwork.
    $68k-78k yearly Auto-Apply 37d ago
  • Senior IT Support Technician

    Whoop 4.0company rating

    Information technology technician job in Boston, MA

    At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior IT Support Technician to play a critical role in creating a world-class employee experience. We believe that in order to build the world's best product, our IT team must relentlessly enable employees to do their best work without friction. While much of this role will focus on solving employee problems, we're looking for someone who believes great IT is about preventing problems, not just reacting to them. You'll provide high-impact support across a broad portfolio of hardware and software tools, collaborate with engineering teams to solve root causes, and help drive the success of high-profile meetings and events. If you're highly technical, people-oriented, proactive, and can't stand seeing the same problem twice, this role might be for you.RESPONSIBILITIES: Deliver expert-level support to employees across a wide range of hardware and software systems, making those employees want to work with you every time they have an issue Serve as a trusted advisor to employees and advocate for them, ensuring they are equipped with the right tools and processes to do their best work unencumbered Proactively identify and address trends in support issues, collaborating with IT leadership and engineering to reduce friction and incident rate Support and configure IT infrastructure including our network, security stack, identity & access management, and device management systems Lead small projects and contribute to large ones Partner with cross-functional teams to support employee onboarding/offboarding and ensure seamless tech experiences across the employee lifecycle Maintain documentation for internal IT processes, tools, and troubleshooting steps, and contribute to knowledge-sharing across the team Provide top tier service to VIPs and executives Host and manage high profile internal and external events, including occasional after hours work QUALIFICATIONS: 2+ years of IT experience in a fast-paced, high-growth environment Technical degree in Information Technology, Engineering, Computer Science, Cybersecurity, or a related field Strong understanding of device management platforms (e.g., Jamf, Iru, Intune) and enterprise tools like Google Workspace, Okta, and Slack Proven ability to communicate effectively and clearly to colleagues up and down the org chart Comfortable supporting both hardware (laptops, peripherals, AV setups) and software (SaaS platforms, authentication, endpoint security) Experience supporting and configuring network and infrastructure systems Ability to work independently and prioritize multiple tasks, while contributing to a collaborative team culture Evidence of self-initiated growth and development Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $70,000 - $120,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements. Learn more about WHOOP .
    $70k-120k yearly Auto-Apply 20d ago
  • IT Risk & Compliance

    Sonsoft 3.7company rating

    Information technology technician job in Cranston, RI

    SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description:- At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes At least 4 years of experience in Identity & Access Management & Active Directory Skills Strong understanding of application access structures and request model etc. Working knowledge of principles, best practices, architectures, tools and processes in areas of IAM such as privileged user management, shared account management, segregation of duty analysis, administrative/service/functional account management and password vaulting. Experience and achievements in Identity and Access Management, Information Security, Systems Analysis, System Design and Production Support is a plus. Solid understanding of Information Security and IT controls. And working in accordance to IT standard operating procedures. Enrolling and managing Privileged accounts across various platforms (Windows, AD, UNIX, Sybase, DB2, Oracle, Sql, Mianframe, Terdata, HP-Ux etc) and other applications across the organization. Responsible for centralized password vault using DELL TPAM by administering TPAM integrated modules Privileged Password Manager (PPM) and Privileged Session Manager (PSM). At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment Analytical and Communication skills project and talent management Experience with project management Experience and desire to work in a management consulting environment that requires regular travel Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience with IT Security Skills Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD & H1B Consultants please. Please mention your Visa Status in your email or resume.
    $58k-99k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology technician job in Providence, RI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $70k-98k yearly est. 18d ago
  • IT Technician Boston

    Hightouchtalentsolutions

    Information technology technician job in Boston, MA

    IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications
    $36k-71k yearly est. 53d ago
  • IT Technician

    Everglade Works

    Information technology technician job in Boston, MA

    Job Title: Remote IT Technician Company: Everglade Works Type: Full-Time | Remote We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros. What You'll Be Doing You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get . Here's what your day-to-day might look like: Provide top-tier remote technical support for hardware, software, and network issues Install, configure, and maintain workstations, laptops, VPNs, and remote tools ️ Troubleshoot system errors and outages like a detective on a mission Set up and manage user accounts, permissions, and device configurations Monitor and support cybersecurity tools, patch updates, and backups Document resolutions, create internal knowledge base articles, and keep logs updated Work closely with our Support Lead and other departments to solve issues and improve operations Stay up to date on the latest IT trends and bring proactive solutions to the table What We are Looking For We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people. 2+ years of experience as an IT Technician or similar role Strong knowledge of Windows and MacOS environments Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.) Working knowledge of cloud platforms like Google Workspace or Microsoft 365 Experience troubleshooting printers, VPNs, networking issues, and firewalls Great communicator verbal and written (we love clarity!) You're a self-starter, highly organized, and cool under pressure Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira) What's In It for You Competitive salary (we don't lowball) Monthly remote work stipend Career growth opportunities you grow, we grow Work with a team that actually gets tech Flexible hours you manage your day Paid time off + paid holidays Health, dental, and vision insurance (US-based employees) How to Apply Ready to bring your IT skills to a team that values you and your ideas? Click Apply Now and lets get the conversation started. Were excited to meet you. Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $36k-71k yearly est. 60d+ ago
  • IT Deployment Technician

    Able Associates

    Information technology technician job in Worcester, MA

    Job Description IT Deployment Technician (PC Imaging & On-Site Setup) Entry-Level Friendly | Paid Training | Hands-On Tech Experience We're looking for a reliable, tech-savvy individual to join our deployment team supporting large-scale PC and laptop rollouts. This is a great opportunity for someone with a background in computer use, technical deployments, or hands-on IT support who wants to build real-world experience-no formal IT resume required. If you're comfortable working with PCs, Microsoft O365, and online applications, we'll provide the training you need to succeed. What You'll Be Doing This role is split into two main areas: PC Imaging & Prep Unpack PCs and laptops and connect them to our imaging lab Install new system images on equipment Rebox and bundle devices for delivery to customer sites On-Site Deployment & Delivery Deliver equipment to customer locations using company HUB vans Unbox and set up equipment at client sites when required Return packaging materials to HQ after deployment Work in teams of two for larger deployments (12+ units); smaller deployments may be handled independently Bonus Skills (Not Required) PC imaging experience Microsoft troubleshooting Familiarity with antivirus software Basic networking or deployment experience What We're Looking For Comfortable using PCs, Microsoft O365, and online applications Some background in computer work, technical deployment, or related hands-on experience Reliable, organized, and able to follow technical procedures Willingness to travel to client sites as needed Valid driver's license preferred Training & Growth We provide hands-on training and ongoing support from our Logistics Manager and Project Managers. Team members are regularly exposed to additional technologies and network fundamentals, making this a strong stepping stone for future IT or technical roles. Job Types: Full-time, Contract, Temporary Education: High school or equivalent (Required) Willingness to travel: 25% (Preferred) Work Location: In person
    $36k-73k yearly est. 15d ago
  • Site Support Liasion

    Apidel Technologies 4.1company rating

    Information technology technician job in Marlborough, MA

    Job DescriptionReceptionist and facilities support. Support facilities team with communication and onsite support needs. Answering main line, transferring calls, maintain voicemail box. Process incoming/outgoing mail. Maintain communication with onsite staff regarding on going issues. Facilitate communication with facilities staff and landlord for issues needing repair. Support training room guests and calendar bookings. Provide support for telework staff on Robin and at individual workstations. Maintain conference room calendars and support meeting attendees with technological issues. Support staff with technological issue at workstations and printers. Maintain signage throughout building.
    $40k-57k yearly est. 23d ago
  • Technical Support Specialist

    Hologic 4.4company rating

    Information technology technician job in Marlborough, MA

    United States All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning **Technical Support** team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. **Think this role is for you?** This individual has an ability for troubleshooting issues beyond "computer stuff." In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. **Key Outcomes:** + Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. + Document calls in the CRM system and escalate issues that require further investigation. + Authorize return of customer product for investigation. + Determine replacement of product as warranted. **Potential Growth Opportunities:** + Represent Technical Support as specialist for designated product(s). + Act as liaison to other departments within the division concerning issues related to specific product lines. + Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. + Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. + Build relationships with partners and distributors. + Writing and reviewing procedures. + Provide guidance and coaching to other Technical Support personnel. **Do you have what it takes?** + You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. + You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. + You are comfortable speaking on the phone and have flexibility in your schedule. + We are looking for someone who is eager to start their career in this field and wants to grow within the department. **Additional qualifications:** + Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). + ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). + Experience as a Cytology Prep Technician (desired). + Experience with cytology, RT PCR, molecular, or virology (desired). + Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
    $71k-106k yearly 34d ago
  • IT Operations Tech - Providence RI Area

    Blue Mantis

    Information technology technician job in Providence, RI

    DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
    $28k-57k yearly est. 17d ago
  • Information Technology

    Vp 3.9company rating

    Information technology technician job in Groton, CT

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $38k-82k yearly est. Auto-Apply 60d+ ago
  • Information Technology - Summer Internship

    Shawmut Design and Construction 4.5company rating

    Information technology technician job in Boston, MA

    We are looking for college students (rising Juniors and Seniors) seeking internships for the summer of 2026 in Boston. Shawmut Design and Construction is looking for an intern to work within our IT Service Desk, helping to support our business clients and their devices across the United States. You will work in a fast-paced environment in the midst of implementing a new cloud-based call center and asset management system as well as other remote support technologies. You will help in upgrading client systems to the latest Windows 11 and Office 365 client technology. You will also help in the resolution of tier 1 support requests from our end user community using a new, Agile method for IT operations. At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee-owned company-one that's been recognized with more than 85 Best Place to Work awards. We've been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America's Best Employers by Forbes-along with numerous regional recognitions across our 11 offices nationwide. If you decide to join Shawmut as a full-time employee in the future, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the world's most recognizable and elite brands and institutions. Responsibilities * Assist with day-to-day tier 1 support of end users and their Windows and iOS devices and apps, working on the phone, through chat, or email to resolve issues. * Respond to, update, and resolve support tickets in our ITSM ticketing system. * Assist in upgrading client devices to the latest version of Windows 11. * Onboard new users, which includes imaging laptop hardware, configuring accounts, installing applications, and provisioning mobile devices. * Assist with maintaining the inventory of laptops, mobile devices, and peripherals. * Work closely with other User Services team members and with other IT teams if a support request requires escalation. * Help develop and maintain end-user-facing documentation in the areas of how-to guides and problem resolution. Qualifications * Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field. * Ability to work effectively in a team environment and collaborate with cross-functional teams. * Support a culture of continuous process and organization improvement. * Excellent verbal and written communication skills to convey technical information clearly and effectively. EEO Information We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to offer sponsorship. Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic. Salary Range Information Boston Base Salary Range: $22/hour - $25/hour The range stated is specific to Boston. Placement within the listed range depends on many factors, including, but not limited to, years of experience, project size capability (for Construction & Field roles), and internal company equity.
    $22-25 hourly Auto-Apply 30d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Cranston, RI?

The average information technology technician in Cranston, RI earns between $21,000 and $78,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Cranston, RI

$40,000

What are the biggest employers of Information Technology Technicians in Cranston, RI?

The biggest employers of Information Technology Technicians in Cranston, RI are:
  1. SonSoft
  2. Blue Mantis
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