Information technology technician jobs in Dallas, TX - 2,045 jobs

IT Support Specialist - Construction Up to $100k salary A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility. You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business. Fluent Spanish speakers required. What You'll Be Doing Provide IT support for office and field employees Set up and support laptops, tablets, phones, and jobsite devices Troubleshoot Microsoft 365, logins, permissions, and basic network issues Manage user access across construction software platforms Support multiple project sites with remote and in-person IT help Train new hires and existing staff on company systems and tools Create simple training guides and onboarding materials Assist with rollout and adoption of new technology and AI tools Provide bilingual IT support and training (English / Spanish) Visit jobsites when hands-on support is needed What You'll Need 2+ years of IT support experience Experience supporting a construction or field-based business Comfortable working with multiple project sites and teams Strong Microsoft 365 experience Familiarity with construction software is a plus Interest in AI tools and new technology Fluent in English and Spanish (spoken and written) Valid driver's license What's On Offer Long-term role with a stable construction contractor Hands-on IT position with real responsibility Exposure to field operations and project sites Opportunity to grow with the business as systems expand Supportive environment with room to develop your career IT Support Specialist - Construction Up to $100k salary

IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience

Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world's leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. About the Role Job Title: Production Support Lead Location: Dallas, TX Key Responsibilities: Experience in production support, system administration, or development related to healthcare management systems. Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care Experience with claims processing, benefits management, and provider network management in the healthcare space. Strong familiarity with databases and writing complex SQL queries. Experience in system integrations, including REST APIs. Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable. Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage) Required Skills & Experience Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP). Experience with web services. Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus. Knowledge of HIPAA and other healthcare regulations is a plus. Usage of AI in Application Support Hands on automation experience Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!

Looking for a RAN Tier 2 - Onsite- Plano TX accepting on W2 candidates, No C2C candidates What you will bring to the table as a RAN Tier 2: 10 Years of experience with RAN, RF Experienced in wireless (3g, 4g, 5g) Experience with end to end Call flow process Experience troubleshooting and scripting using Linux or Unix Experience with Tier 1 or tier 2 level work Experience with Samsung/ Nokia Willing to go onsite What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Job Title: Senior IT Specialist Type: Full-Time Salary: $80K-$90K (Based on Experience) About the Role: Partnerships 4 Dentists (P4D) is seeking an experienced Senior IT Specialist to support and manage IT infrastructure across 40+ dental practices nationwide. This role is based in the Dallas-Fort Worth area with 10% travel to support clinic openings, upgrades, and projects. This is a hybrid position supporting a mix of physical and virtual environments, working with both internal IT and external MSPs. The ideal candidate brings deep technical knowledge and strong project leadership. Top Skills & Experience (Required): Must have 3+ years of hands-on experience with: Windows Server administration (Active Directory, deployment, configuration - physical & virtual) Network administration (firewalls, VPN, DHCP, DNS, dual WAN setups, cabling, racking, and network design) Project management (hardware/network upgrades, VoIP migrations, vendor coordination) Procurement and ground-up installation of IT infrastructure Dental IT Experience (Preferred, Not Required): Experience supporting Open Dental, Dentrix, Eaglesoft Familiarity with dental imaging devices and software (e.g., Dexis, VaTech EzDent-i, Eaglesoft Schick, Carestream) Technical Environment & Tools: Microsoft OS (Server & Workstation), VMs VoIP setup and dial plan management Cisco Meraki, Unifi hardware Citrix Cloud Connector, VDA Data migrations, software conversions Asset management & change management processes Familiarity with compliance standards (HIPAA, PCI, SOC, etc.) Soft Skills: Strong communication and multitasking skills Ability to troubleshoot complex technical issues Team-oriented, self-starter with ability to lead and manage technical projects Benefits: 401(k), Health/Dental/Vision/Life Insurance PTO, Flexible Schedule, Employee Discounts Bonus Pay Potential Work Location: Hybrid - Remote, with some onsite work at Dallas HQ and travel to dental practices.

Job Title: IT - Teamcenter Administrator Duration: 12 Months 1st Shift (07:00 AM - 03:30 PM) Contract To Hire Opportunity Fully Onsite Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills. Job Responsibilities: • Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions • Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others • Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks • Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks • Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements • Provide quick and efficient support of incidents and outages • Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates • Work effectively with process owners and SMEs to understand business requirements • Create/update support documentation, ensuring accuracy and appropriate detail Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required Position Requirements: • 5+ years of experience with application and Windows server administration • 5+ years of Teamcenter system administration • Experience implementing and upgrading Teamcenter • Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences • Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.) • Demonstrated teamwork and collaboration in a professional setting • Strong problem solving and critical thinking skills • Ability to work independently and as part of a team • Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly • Temp to Perm Preferred Skills: • Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.) • Exposure to Logistics Systems and/or Service Bill of Material • Basic understanding of databases • Familiarity with Linux OS • Strong organizational, analytical, multitasking, and time management skills • Ability to mentor peers on required skillsets and process knowledge

Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion

2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service

Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements. Management Scope: May supervise and/or lead activities of IT Support Specialist I/II; leads helpdesk and desktop teams on medium and high priority projects. Education, Experience and Training: Education and experience equivalent to a High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software including application support experience with Microsoft Office 365 and mainstream web browsers. Industry related certifications preferred. Special Requirements/Knowledge, Skills & Abilities: May require working evenings and weekends, sometimes with little advanced notice. Rotating off hours and on-call support. Working knowledge of a range of diagnostic utilities, including remote access, ipconfig, trace route, and virus/malware utilities and removal tools. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Strong documentation skills. Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products. Knowledge of advanced computer hardware, including desktops, laptops and mobile devices. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification. Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly and technical language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Excellent interpersonal and organizational skills with ability to lead and supervise. Ability to serve as a liaison with developers, project managers and cross-functional teams. Strong analytical and problem-solving skills. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software. Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions. 1. Records, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken to final resolution. Maintains equipment inventory; creates and maintains technical documentation. Contributes to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary. 2. Leads and assists in providing support to level I and II when request volumes are high. Communicates potential or real customer satisfaction issues to managers and IT team members. 4. Applies diagnostic utilities to aid in troubleshooting. Accesses software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. 5. Evaluates documented resolutions and analyzes trends to prevent future problems. Notifies management of emerging trends. Assists with software releases and rollouts according to change management best practices. 6. Performs hands-on solutions, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Installs anti-virus software and ensures virus definitions are up to date. Performs tests to ensure problem has been adequately resolved. 7. Performs post-resolution follow up with technicians as required. Develops help sheets and FAQ list for end users. Reinforces SLAs to manage end-user expectations. 8. Performs other duties as assigned.

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution. Word Duties and Responsibilities include the following: * Monitor and manage support tickets within a Salesforce-based ticketing system * Respond to user requests submitted through tickets, email, and phone calls * Troubleshoot and resolve common Salesforce-related issues, including: * User access and permissions * Data entry and record updates * Reports and dashboards * Page layouts and field visibility * Accurately document issues, root causes, and resolutions in Salesforce * Escalate complex issues to Salesforce Administrators or Developers when needed * Ensure tickets are resolved within defined SLAs and properly closed * Communicate clearly and professionally with users throughout the support process * Identify recurring issues and recommend process improvements * Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures Supervisory Responsibilities - This job has no supervisory responsibilities. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects, researches, and analyzes data; Exhibits ability to reason. Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies. Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values. Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience. Required Qualifications and Skills * Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments) * Strong troubleshooting and problem-solving skills * Excellent verbal and written communication skills * Ability to manage multiple tickets * Customer-service mindset with a focus on issue resolution Preferred Qualifications and Skills * Salesforce Administrator experience or certification (Admin or Advanced Admin preferred) * Experience providing help desk support via phone and email * Knowledge of the Salesforce security model, including profiles, permission sets, and roles * Experience working with SLAs and ticket performance metrics * Basic understanding of workflows, flows, or validation rules * Working Conditions * Regular interaction with internal business users Computer Skills To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank's culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Word Compensation Details We believe in competitive compensation. The minimum average base pay for this position based on market is: $45,656.00 Word The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here). Word Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights

Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry.  We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS : Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Responsibilities and Requirements: Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications: Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description The IT Support Specialist I supports both local and field users, including those in corporate, sales and construction offices. This position requires the deployment, replacement, repair, and troubleshooting of Windows desktops and laptops and other mobile devices such as cell phones, and iPads. The IT Support Specialist I also troubleshoots printers, copiers, scanners, phones, projectors, mobile devices, large displays, conference room equipment, and other networking equipment as needed. Essential Duties and Responsibilities Provide corporate, sales and construction users with technical support on-site, at both General Office and remote locations over the phone, via email, or by utilization of remote assistance tools. Provide technical support for internet and network related issues; troubleshoot and report outages to internet service providers while staying in communication with the Service Desk team with the objective of prompt service recovery. Provide technical support for Windows, and other mobile operating systems such as iOS. Set up computers for deployment by means of company approved configuration. Perform computer repairs, correct printing and scanning issues, and address network outages with critical deadlines. Provide technical support for in-house applications and services as well as other industry leading software programs such as Microsoft Office, Microsoft Teams, AutoCAD, Architecture, 3ds MAX, Civil 3D, Design Review, Adobe Creative Suite, BlueBeam Revu. Participate and assist in hardware and software rollout projects. Hardware and software rollout involves planning and coordination with the rest of the department. Hardware and software rollouts are preferably to be done with little or no downtime to the users. Assess severity of network problems and communicate to the Service Desk team and management as necessary. Provide new hires with basic introduction to hardware and software (assist users to familiarize themselves with network resources). Assist with auditing and managing of computer equipment and other network related infrastructure such as routers, switches, internet lines, and wireless cards. Responsible for completion and follow through with a list of assigned tasks and projects within specified timelines. Ability to work independently when necessary but able to collaborate with the Service Desk team. Other duties as assigned. Requirements High School Diploma or equivalent required; Associates Degree in IT or a related field preferred. 3 years of relevant IT experience required. Understanding of IT Helpdesk practices with strong emphasis on customer service. Extensive knowledge of computer hardware, software, and basic networking. Understanding of network wiring and small office network configurations. Experience working with active directory managing user accounts and access. Extensive knowledge of computer hardware and repairs. Support experience with Autodesk productions such as AutoCAD, Civil 3d, and 3ds MAX. Support experience with Adobe products such as Creative Suite, Illustrator and InDesign. Support experience setting up and troubleshooting HP, Xerox, and Sharp copiers. Must have immediate availability to communicate when required by the company via employee-provided technology that is compatible with company systems and using data access supplied by the employee. (No reimbursement is provided for employee's choice of technology or for employee's data usage). Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. Current, valid Driver's License with acceptable driving record. Communicate effectively with customers, internal employees, and vendors. Benefits ***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match*** Perry Homes is an Equal Opportunity Employer Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact