Information technology technician jobs in Durham, NC - 785 jobs

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks: Company Snapshot Over 12,000 professionals in over 40 locations across 3 continents Top 10 U.S. IT Staffing Firm Largest minority-owned U.S. IT Staffing Firm Top supplier to Fortune 500 companies Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row Job Description • Exceptional communication and customer handling skills • Experience working with ticketing system. • Strong analytical skills and quality conscious • Should work in 24/7 rotational shift timing • Should resolve technical problem (over a phone/Chat or remote systems support) • Basic Understanding of Windows XP/Win 7. • Basic Understanding of Email configuration and support on MS office tools. • VPN troubleshooting and Incident Management. • Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.) • Basic Understanding of Network Concepts • Basic Understanding of AD • Basic Understanding of troubleshooting Mobile Devices • Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions • Follow the escalation process • Follow the shift hand-over process • Update work logs • Update the knowledge base • Coaching fresher's to be independent • Coaching analysts for correct routing of tickets, capturing critical information • Technically upgrade across versions of environment when required • Adhere to organization policies and procedures Qualifications At least 6 months of helpdesk experience (PC troubleshooting) Additional Information John Leonardo ************

Contract to Hire $25/hr US Citizen or Green Card will only be considered Are you the go-to person when friends or coworkers need tech help - and you actually enjoy it? We're looking for a Technical Support Representative who brings not just skill, but also personality, patience, and positivity to our growing IT team. What You'll Do Be the friendly first point of contact for IT support across our hotels and corporate office Troubleshoot network, application, and high-speed internet issues with professionalism and care Help onboard and train team members on basic tech tools and systems Support our network security, backup systems, and hardware maintenance tasks What Makes You a Great Fit You're curious, approachable, and love solving problems for people You communicate clearly and keep calm under pressure You're a team player who enjoys building relationships across departments You take pride in making technology work seamlessly behind the scenes Why You'll Love It Here You'll join a tight-knit, upbeat IT team that values collaboration, trust, and growth. Every day, you'll help our hotels and staff shine by keeping their technology running flawlessly. Join a company that celebrates people as much as performance - and where your technical skills and upbeat attitude truly make an impact.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Responsibilities include: · Monitoring incoming issues that are resolved by the front line Help Desk staff · Diagnosing the root cause and resolving isolated issues · Escalating customer issues to development staff · Recommending product and process improvement strategies based on perceived trends or patterns in field issues · Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments. Qualifications Skill Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in a Application/Production Support based (not hardware) help desk environment. Working knowledge of Social Services and Medicaid programs and systems. Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. English/Spanish Bilingual required Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Either Webcam Interview or In Person The NC Department of Health and Human Services, the Office of NC FAST is seeking the services of two (2) Bilingual Application/Production Support Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position where the selected candidate will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role requires someone who has a high level of customer experience and who is bilingual, English and Spanish. This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System Development and A&I Tech Architects to coordinate system change requests that need to be created, budgeted, approved and implemented. By working closely with business and technical teams to troubleshoot issues, focus is placed on determining the root cause and preventing recurrences. Unresolved issues may need to be escalated to business/policy staff, software developers and/or client implementation specialists. Responsibilities include: -Monitoring incoming issues that are resolved by the front line Help Desk staff -Diagnosing the root cause and resolving isolated issues -Escalating customer issues to development staff -Recommending product and process improvement strategies based on perceived trends or patterns in field issues -Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments. Qualifications ****local candidate preferred first***** Additional Information Best Regards Alka Bhatia

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE

Preferred Qualifications Registered RVT OR LATG Work Schedule Mon - Fri, 7:30am - 4pm, with occasional late hours & possibility of holidays and weekends

Software Specialists is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies. As a trusted partner, Software Specialists provides consulting solutions for our Clients that are not only flexible, but minimize risk while maximizing results and meeting their business goals. Recruiting and retaining the highest caliber resources ensures our consultants are capable of creating systems that our Clients can build upon to make their organizations more robust, agile and equipped for future shifts in the I.T. and global business world. Job Description Production Support 2 IT Private Banking is the information technology partner of the Organizations Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value chain: requirements engineering, development, deployment, maintenance, change management and support. Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term competitive advantage for the Organization. We operate various platforms to support existing systems as well as enable enhancements and new developments. This allows us to quickly respond to our customer requests and anticipate future needs Technical Application support specialist to interface with Operations team & business users to provide analysis, understand issues to provide solutions / resolutions in a timely manner. Analyze and coordinate resolution of data-related production issues for Client Mobile platform and other Private Banking applications Maintain adequate communication with clients and IT management; act as liaison between business, vendors, development and other support teams. Will be required to work extensively on Report related tasks like running processes on ad-hoc basis as required by operations. Escalate issues when required to ensure timely resolution. Become primary point of contact for reporting and data issues and requests. Develop relationships with other IT groups to ensure all issues are addressed in an expatiated and effective manner and that users are kept updated at all times. Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Documentation of production applications and infrastructure. Maintain required level of infrastructure support; liaison with internal teams where necessary. Maintain all environments in conjunction with Environment Manager Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Additional Information All your information will be kept confidential according to EEO guidelines.

T. Madison LLC DBA Traffic Plan is a full-service provider of traffic control services and equipment to utility companies, municipalities and private contractors throughout the Mid-Atlantic. With headquarters in central New Jersey, we are a woman-owned business certified by the Womens Business Enterprise National Council (WBENC). While safety is at the heart of everything we do, we understand the need to see the bigger picture. We protect our customers and the traveling public, so our communities and infrastructures are not only maintained but improved for a brighter future. We are your partner in progress. The Field Technician is responsible for executing traffic control operations in accordance with company procedures, NCDOT specifications, and project requirements. Under the direction of the Field Supervisor or Operations Manager, the Field Technician performs critical functions such as sign installation, flagging, lane closures, and detour setups. This role requires a strong understanding of safety protocols, plan interpretation, and a commitment to maintaining safe and efficient work zones for both workers and the public. Essential Duties and Responsibilities: Follow directions from the Operations Manager, Supervisor, or crew lead regarding daily job assignments and worksite procedures. Install, maintain, and remove traffic control devices such as signs, cones, barrels, and barricades according to NCDOT standards and traffic control plans. Conduct flagging operations, control the movement of vehicles through construction zones, and communicate clearly with motorists using hand signals, signs, or two-way radios. Assist in the setup and breakdown of lane closures, detours, and temporary traffic patterns as specified in work zone plans. Read and interpret traffic control plans, project drawings, and detour routing instructions. Ensure safety for workers and motorists by maintaining awareness of traffic movement and promptly reacting to unsafe conditions. Inform motorists of detour routes, traffic changes, and work zone guidance when required. Keep all traffic control equipment clean, organized, and in good working order on company trucks. Drive company vehicles to and from job sites as required (must be authorized and licensed). Maintain a clean and professional appearance and provide a high level of customer service on every project. Support other crew members and assist in additional tasks as needed to ensure overall crew performance and work zone safety. Physical & Environmental Requirements: Ability to work outdoors in all weather conditions (heat, cold, rain, etc.) Must be able to lift 50+ lbs. regularly Stand for extended periods and move continuously throughout shift Comfortable working near live traffic and in active roadway environments Required Competencies and Qualifications: Must have 2-3 years of experience in traffic control Excellent attendance and punctuality are a must Dependable transportation to and from work sites Strong work ethic, ability to follow instructions, and respect for leadership Ability to multitask and function well in a team-oriented environment Willingness to travel within the assigned region for daily job assignments Must wear required PPE at all times (work boots, hard hat, high-visibility safety vest) Knowledge of basic safety regulations, work zone safety practices, and traffic control procedures Preferred Qualifications: Prior experience in traffic control, construction, or utility work Familiarity with NCDOT specifications and MUTCD guidelines Flagger certification (ATSSA or equivalent) Valid drivers license with clean driving record Compensation details: 15-23 Hourly Wage PI6c396ff5702a-31181-39227778

Clearance Required: Active Secret Clearance The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed. Key Responsibilities: Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals. Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. Simulate and recreate user issues to determine root cause and resolve operating difficulties. Collaborate with network services, systems engineering, and applications development teams to identify and correct problems. Recommend modifications to systems to reduce user issues and enhance overall performance. Maintain up-to-date knowledge and technical skill in supported technologies. Escalate more complex technical issues to senior-level technicians. Work under the direction of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: • Experience: Minimum of 3 to 5 years in IT support or related help desk environments • Education: High School Diploma or equivalent • Certifications (Required): CompTIA Security+ CE ITIL v4 Foundation Relevant Operating System Certifications Must meet DoD 8570/8140 compliance requirements Kwaan Bear Technology (KBT), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. KBT is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KBT are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KBT will not tolerate discrimination or harassment based on any of these characteristics.

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment. Key Responsibilities: Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites. Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport. Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment. Adhere strictly to all client security policies and data destruction protocols. Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues. Ensure all work is performed in accordance with health and safety standards. Required Qualifications & Skills: Proven experience as an IT Support Technician, Field Technician, or similar hands-on role. Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance. Familiarity with hardware from major vendors like HP, Dell, and Cisco. Ability to methodically follow instructions and checklists with a high degree of accuracy. Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg). Excellent organizational and documentation skills. Preferred Qualifications: CompTIA A+ or equivalent certification. Prior experience with IT Asset Disposition (ITAD) or data center migration projects. Awareness of data security standards (e.g., NIST 800-88).

Join our dynamic team at DPAC as the full -time Junior Systems Administrator. In this multifaceted role, you'll play a crucial part in both maintaining and securing our network and computer systems, as well as providing exceptional support through handling helpdesk tickets. What You'll Do: System Administration: Install and manage antivirus and malware protection, create documentation, and generate reports. Helpdesk Support: Address and resolve employee tech concerns via email, phone, and in -person interactions. User Setup: Set up new users and manage network access. Proactive Monitoring: Identify and resolve issues, perform regular updates, and maintain system security. Collaboration: Work with the IT Manager to explore new technologies and enhance systems. What You'll Bring: Problem Solving Skills: Troubleshoot and resolve technical issues efficiently. Technical Proficiency: Experience with Active Directory, Office 365, Windows Server, and network infrastructure (HP/Cisco environment) Customer Service: Provide prompt and effective support to staff. We are seeking individuals with a strong interest in technology and helping others. Flexibility, adaptability, and technical expertise are important. While your job description outlines your role, there may be times when additional responsibilities arise. Physical Requirements: Ability to maintain a comfortable seated position and perform repetitive motions at a computer for extended periods. Must possess the ability to communicate clearly and effectively with customers and staff, both verbally and in writing, to ensure understanding and foster collaboration. Additional Requirements: AA degree in Computer Science, Information Technology, or a related field preferred. Work schedule is Monday - Friday day times, 40 hours per week, in -person. Reliable transportation to Durham, NC. Must be at least 18 years old. Legally authorized to work in the United States. Requirements Application Requirements: A resume outlining your experience and qualifications. A cover letter detailing why you're a great fit for this position. Completion of the application questionnaire. 2 letters of recommendation from professional references

Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Supervises operation of help desk and serves as focal point for customer concerns. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. This is a professional and technical position responsible for desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Employees in this classification are responsible for planning, evaluating and implementing approved system changes and upgrades and providing tier 2 and 3 support for hardware and software problem resolution. Responsibilities The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. The candidate for this position: Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to computer systems for ORD. Computers can be connected to a production network, isolated lab network, or stand-alone. Operating systems range from Windows 95, 98, NT, Windows 2000, Windows XP, Windows 7, and Windows 10 desktop / laptop / virtual workstation systems as well as support of local and network printers. Schedules repairs, installs and configures workstations with approved image and additional software as approved/required. Installs after-market hardware to support user equipment functionality as needed. Moves IT systems and peripherals for office relocations. Sets up, initiates, and shutdowns video conferences between two or more sites. Follows approved standard operating procedures and meets all service level agreements Maintains and submits updates to asset management for all equipment maintained Updates the ticket tracking system as required Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiarity with Video Conference systems setup and preparation is desirable. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under supervision. Reports to a team leader or manager. May be required periodically to work outside of scheduled work hours. May be required to work at alternate locations. SPECIAL SKILLS (if applicable) May need to install third party vendor hardware to support user equipment functionality. Demonstrate familiarity with Video Conference systems setup and preparation is desirable. Provide a hands-on customer service approach. Troubleshoot computers, peripherals and telephone equipment. Good verbal and written communications skills. Organized and self-motivated. Manage multiple priorities. Productive working independently or as part of a team. Must enjoy working with end users and must work well with other IT team members and department managers. Proficient in use of MS Office products (e.g., Word, Excel) and operating systems (Windows, Linux, Unix, iOS, Android). Qualifications QUALIFICATIONS 2+ years' experience in a production networked environment supporting MDT imaging, Microsoft Office 365, Microsoft Windows XP, Windows 7 and Windows 10 workstations, network and locally attached printers / plotters. Experience with the customer's installed product base is preferred. EDUCATION An Associate degree or bachelor's degree from four-year college or university with major course work in information management, computer science or related field or equivalent education and work experience in desktop systems support. A+, MCDST, and other Microsoft certifications is highly desired. CERTIFICATION REQUIREMENTS Relevant manufacturer certifications desirable SECURITY CLEARANCE Will be required to obtain a Public Trust clearance COMPENSATION $45,000 - $50,000 Company Overview Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results. Vision Technologies is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin, or disability.

Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and regional employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position. Requirements: One to Three years of Help Desk experience One to Three years customer support experience Expertise in Microsoft Azure and Local Active Directory services Experience deploying and maintaining Windows systems Prefer experience with deploying and maintaining Mac systems Understanding of network related troubleshooting Education & Experience: Minimum 1-2 Years of experience Associate degree or equivalent certification courses a plus Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills

Who We Are PtEverywhere is a healthcare SaaS platform providing EMR/EHR solutions for physical therapy practices. We serve primarily SMB cash-based clinics with scheduling, documentation, billing, and practice management tools. Who You Are The Technical Support Specialist acts as a critical link between Customer Success and Product/Engineering, delivering same-day resolution for complex customer issues. This role requires strong technical expertise to independently investigate, diagnose, and resolve problems beyond Tier 1 support-eliminating delays caused by traditional escalation handoffs. What You'll Do Technical Troubleshooting (50%) Investigate and resolve escalated technical issues same-day Query MongoDB databases to diagnose data issues Analyze application logs and identify root causes Reproduce customer-reported bugs and document steps for engineering Perform data corrections and minor fixes within established guardrails Customer Success Support (25%) Serve as technical escalation point for Customer Success team Join customer calls when technical expertise is needed Create technical documentation for common issues Train CS team on technical troubleshooting techniques Engineering Liaison (25%) Write detailed bug reports with reproduction steps for product development team Validate fixes in staging before customer deployment Assist with QA testing for releases Maintain internal technical knowledge base What You Bring 2 years technical support experience in SaaS environment Proficiency with MongoDB or similar NoSQL databases (queries, basic operations) Familiarity with web application architecture (APIs, frontend/backend) Experience with ticketing systems (Jira, HubSpot, or similar) Strong written communication for technical documentation Ability to work independently and prioritize competing issues Healthcare software experience (HIPAA awareness a plus) Node.js or JavaScript familiarity Experience with AWS services Background in EMR/EHR or practice management software What Success Looks Like30 Days Understand PtEverywhere product modules and common workflows Handle basic escalations independently Complete HIPAA training and security protocols 60 Days Resolve 80% of escalated issues without engineering involvement Build relationships with CS team as trusted technical resource Document 10+ common issue resolution procedures 90 Days Reduce average escalation resolution time by 50% Contribute to QA process for monthly releases Identify patterns in support issues for product improvement What We Offer Why Join PtEverywhere? This is an exciting opportunity to combine your medical billing and healthcare knowledge with the fast paced world of health tech. At PtEverywhere, your work directly impacts patient outcomes, clinic success, and the future of physical therapy software. If you're passionate about supporting small businesses and improving healthcare through technology, we'd love to hear from you. Benefits: Competitive health insurance Dental and Vision insurance Health savings account (HSA) with Employer contribution Generous 401(k) with company matching Life Insurance Paid time off On-site gym membership #IND1