Information Technology Technician Jobs in El Centro, CA

Job Description-IT Field Technician Amicus MSP is an IT solutions provider based in Irvine, CA, offering managed services, network solutions, and IT support. We focus on empowering our partners with effective, efficient, and secure IT solutions while providing exceptional customer service. Our custom solutions are designed to meet the specific needs of each client without exceeding their budget. Role Description This is a full-time role for an Information Technology Field Technician- at Amicus MSP. The Field Technician will be responsible for providing onsite technical support, ensuring a seamless end-user experience, and a first point of contact for complex tier one and tier two issues. This role requires some advanced technical skills and strong customer service. This position will be a valuable member of our client-facing staff in order to maintain system reliability, providing on-site support assistance, and ensuring that our client's site services are running secure, effective and efficient. Onsite services required for Orange County & surrounding cities, with occasional remote work maybe assigned. Qualifications Strong customer service experience, with a demonstrated ability to manage user expectations and provide clear, effective communication. Experience with M365 Administration: Entra ID, Exchange, InTune. Experience using ticketing systems. Experience with remote management and monitoring tools. Minimum 1 year of proven experience as an IT Support Technician or similar role. Associate's degree in Information Technology, or a related field (Bachelor's degree preferred). Additional years of work experience accepted in lieu of Degree. Strong knowledge of computer hardware, software, and operating systems, including Windows, mac OS, mobile devices Advanced troubleshooting skills across a wide range of IT systems, including networked devices and endpoint security solutions. Basic knowledge of network protocols and troubleshooting (TCP/IP, DNS, DHCP). Basic knowledge of A/V technology and Conference Room support. Basic knowledge of Zoom and Teams conference platforms. Excellent problem-solving and communication skills. Ability to work independently, and as part of a team. Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and prioritize tasks effectively At least one industry-related certification (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Professional, Microsoft 365 certified) are highly desirable. Ability to maintain a positive working relationship with business lines and other departments Key Responsibilities: Troubleshooting: Identifying the root cause of technical issues reported by users regarding software applications, operating systems, network connectivity, hardware malfunctions, etc. Customer Support: Onsite customer support services or inquiries via phone, email, or text chat, clearly explaining technical concepts to non-technical users, and guiding them through problem-solving steps. Remote Assistance: Utilizing remote access tools to diagnose and resolve issues on a customer's computer system. Software Installation and Configuration: Installing and configuring software applications, updates, and drivers on user systems. Hardware Support: Assisting with basic hardware troubleshooting, including identifying faulty components and coordinating repairs. Documentation: Maintaining accurate records of customer issues, solutions provided, and relevant details in a ticketing system. Writing clear and concise knowledge base documents for team and clients as needed. Training and Knowledge Base Updates: Staying current on the latest product updates, features, and technical information by attending training sessions and contributing to knowledge base documentation. Escalation: Identifying complex issues that require escalation to senior technical support or engineering teams. Teamwork: Working well with both internal and external group teams. Enhances team productivity by helping others Communication: Availability during work hours to communicate via email, teams, phone, as needed. Review and communicate within multiple email inboxes, calendars, and Teams channels. Industry: Computer and Network Security Employment Type: Full-time

McCormick Biological, Inc. (MBI) is a biological consulting firm based in Bakersfield, CA, which specializes in biological services for clients in central California. We are seeking applicants for a full-time regular position (In-Person preferred, Hybrid/Remote considered) General Job Description: GIS Technician Under the supervision of senior staff, the GIS Technician will follow workflows and processes to create deliverables that meet the needs of the staff, client, and project. This role requires the ability to interpret requests from internal and external sources, process data, resolve problems, and follow best practices for data management. GIS Specialist Under the oversight of the Principal Biologist, the GIS Specialist will work independently to develop workflows, processes, and solutions for the integration, transformation and deliverables that meet the needs of the client and project. This role requires the ability to solve complex problems, make decisions regarding data processing and recommend the best path for data development. General Responsibilities: Collaborate with a team of biologists to process data and graphics requests and define data needs, project requirements, and required outputs to meet client needs. Define data needs, project requirements, and required outputs to meet client needs. Produce technically skilled and detailed solutions that include clear, complete, and accurate representations of spatial data using hardcopy and/or electronic media. Follow processes to ensure quality control of data from spatial and tabular sources. Follow processes to ensure quality control of products and reports. Convert, migrate, organize, and maintain databases for internal and external reference. Use geospatial data in the creation and production of GIS maps and data for reports and presentations to be used by staff and clients. Vette staff-collected and client-provided data to ensure data quality standards are met or addressed. Provide independent data interpretation while effectively maintaining data documentation. Create and modify GIS datasets, manage, and maintain legacy GIS datasets. Gather, analyze, and integrate spatial data from staff and ensure the information is displayed using GIS and Web applications with mobile capabilities. Compile data for statistics to incorporate into documents and reports. Provide internal reports to company management and teams to convey GIS task status. In addition to these general responsibilities, the GIS Specialist role will be responsible for development, implementation, and oversight of processes to ensure quality control of data from spatial and tabular sources. The GIS Specialist will also develop and implement GIS-based analyses supporting survey projects and serve as a member of senior staff in an advisory capacity. Physical Demands and Work Environment: Work is primarily conducted in a typical office environment. Occasionally, field work may be required (less than 10%). Field attire appropriate for hiking is required, this includes shirts with sleeves, long pants, and hiking boots. Many field sites require additional PPE including but not limited to, high-visibility vest, safety glasses, fire-resistant clothing, steel-toed boots, hard hats, and H₂S monitor. The employer will provide all required PPE. Potential hazards in the field may include general construction area hazards, elevated temperatures, poor air quality, uneven terrain, biting insects, rattlesnakes, and barbed-wire fencing, among others. Required Qualifications: Professional experience of greater than 2 years with ArcGIS Desktop software and Field Maps for ArcGIS. Professional experience using Google Earth, Expert GPS or similar programs and working with KMZ and DWG files. Knowledge of and ability to understand spatial and non-spatial data, and database models to devise data management solutions. Experience in techniques for collecting, managing, and sharing GIS data, and designing and maintaining GIS databases and other database formats, such as Microsoft Access. Ability to use and edit shapefiles and geodatabases (personal, file, and enterprise). Ability to manage geospatial data sourced from various collection methods. Familiarity with standard cartographic methods, theories, and principles. Ability to follow complex workflows, processes, and methods in verbal and written communication. Ability to work flexible hours to accommodate client-required field schedules. Exhibit initiative, teamwork, responsibility, flexibility, and leadership. Employment is conditional on successfully passing a post-offer drug screening, educational and criminal background check. In addition to these qualifications, the GIS Specialist must have experience with data modeling, scripting, and coding as needed. The GIS Specialist will distinguish themselves by having the ability to reduce complex data management challenges to useful workflows, processes, and methods in verbal and written communication. Preferred Qualifications: Graduation with a bachelor's degree from a 4-year college or university with emphasis in GIS, Geography, Biology, Environmental Studies, or a related field. Graduation in an unrelated field with a GIS Certificate from an accredited program may substitute for bachelor's degree. Previous GIS work experience with a biological or environmental consulting firm or agency, including geospatial analysis in support of biological permitting, field surveys, construction compliance; and field data collection such as water features (wetlands and waterways) and rare, threatened, or endangered species occurrences or habitats. Experience with data sets of variable quality and age. Experience with data modeling, scripting, and coding as needed. Experience using AutoCAD files. Expanded knowledge of GIS practices and methodology.

We are hiring for Desktop support tech Visalia CA 3 months temp to HIre Pay $21.7/hr Experience with Windows OS and Office 365 trouble shooting and installation

Executive Support Technician - Long-Term Contract to Hire Company: Leading Fintech Schedule: 5 days/week onsite Pay Rate: $35-45/hour depending on experience level **Please let me know what you are targeting in your next role. The leading digital payment company that supports online money transfers across the globe is looking for an Executive Support Technician to join the executive support team onsite in NYC. This team is responsible for delivering timely and efficient white glove support for all technology needs of the Senior Leadership Team and Executive Staff. Looking for an individual who is outgoing, has excellent communications skills, enjoys working as part of a team and can successfully multi-task without sacrificing quality in their work. You will be responsible for providing in person and remote technical support for about 300 executives, their assistants, and other staff members, as well as high visibility meetings such as Board of Directors and quarterly Earnings calls. Looking for a candidate with the ability to lead and assist with root cause analysis to eliminate or mitigate issues in a timely manner and keep employee security a priority by maintaining a high level of confidentiality. You are both technically versed and passionate about providing world class, meticulous customer support. Personality and a strong work ethic are as vital as technical expertise for success in this role. REQUIRED SKILLS AND EXPERIENCE 3+ years' experience in an IT Support role with direct Executive Level white glove service. Experience with set up and troubleshooting for Windows OS and MacOS. Experience troubleshooting Apple iOS and Android mobile devices. Proficient in Microsoft Exchange, Microsoft Admin, and Office 365 Suite Knowledge working within a ticketing System Experience supporting Audio Video (AV). Comfortable with Remote Access, TCP/IP, VPN, and WIFI. Ability to onboard and offboard employee technologies. Strong interpersonal skills, confident presence, and ability to work under pressure. OK working onsite 5 days/week in NYC NICE TO HAVE SKILLS AND EXPERIENCE Experience in Audio Visual support with Microsoft Teams Experience with Active Directory; PowerShell, Command Line, Network Security, etc.

IT Support Technician Reports to: VP, Information Technology Compensation: 65 - 70K with annual bonus AVITA Medical is a regenerative medicine company leading the development and commercialization of devices and autologous cellular therapies for skin restoration. Our FDA-approved RECELL System technology platform treats patients with thermal burn wounds and full-thickness skin defects and is used for re-pigmentation of stable depigmented vitiligo lesions by harnessing the regenerative properties of a patients' own skin to create Spray-On Skin cells. We believe that patients are at the heart of everything we do, our employees are the lifeblood of AVITA Medical, passion is key to making a difference, quality impacts everything we do, and integrity is essential to our success. Position Summary: The IT Support Technician position will be performing activities associated with configuring, installing, supporting and maintaining a wide range of IT software, hardware, and related services. This position requires excellent hardware and software troubleshooting skills, ability to follow directions, and excellent communication skills to facilitate top level customer service to the end users. Key Responsibilities: Monitor helpdesk to provide day-to-day support for all users both on-site and remote. Resolve all hardware/software problems by either fixing the problem or escalating to the appropriate resource. Clearly and effectively communicate in a timely and respectful manner with end users. Build, configure, and install PC and MAC computers. Configure and deploy iOS and Android devices. Resolve network printing issues from connectivity to maintenance and part replacement. Support telecom connectivity and operation. Document internal processes and procedures related to duties and responsibilities. Effectively manage multiple projects simultaneously while still maintaining a high level of customer service. Contribute to the development of policies and procedures to streamline the day-to-day IT operations. Job Requirements: 3+ years of desktop hardware and software support. 3+ years of mobile device support. Experience with help desk / ticketing system. High School Diploma Advanced training or degree desired Strong knowledge of Windows 10-11. Familiarity with Windows Server 2008 - 2019. Experience with Microsoft 365 suite of applications. Experience supporting and installing a variety of software applications. Experience with Active Directory and Group Policy. Good knowledge of internet security and data privacy principles. Intermediate network troubleshooting including DHCP, DNS, IP/subnets, VLAN and routing. Strong written and oral communication skills. Effective organizational, time management, and prioritization skills. Strong work ethic. Ability to troubleshoot complex technical issues and investigate independently. Self-motivated and clearly focused on the tasks assigned. Ability to multi-task and adapt to changes quickly. EEOC: Avita Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs. Your Physical Work Environment Will Require: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear, stand, walk and/or balance, use hands and fingers to type, handle, feel, grasp, push, and pull. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus. The individual is frequently required to reach with hands and arms, and repetitive motion, The individual is occasionally required to stoop, kneel, or crouch. The individual may occasionally lift and/or move up to 25 pounds. Avita Medical is an E-Verify participant. Information Security Compliance AVITA Medical recognizes the role of information security in ensuring that users have access to the information they require to carry out their work in a secure manner. AVITA Medical is committed to protecting the security of its information and information systems. As such, each role within AVITA Medical must demonstrate the same commitment to information security.

The IT Desktop Support Specialist is a single point of contact for end users to receive both onsite and remote support within the organization's client computing environment. This role includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal performance. The position will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance. To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. MAIN TASKS AND RESPONSIBILITIES Technical Support Respond to and resolve technical support tickets in a timely and efficient manner. Provide support for desktops, laptops, printers, conference rooms systems, and other peripheral devices. Troubleshoot hardware, software, and network connectivity issues. User Assistance Assist employees with technical queries and guide them in using IT tools effectively. Set up new user accounts and configure systems for onboarding. Help Executives in setting up important conference calls via MS Teams or Zoom Maintenance & Upgrades Perform routine maintenance on computer systems and software. Install, configure, and update hardware and software as required. Conduct research on desktop products in support of procurement and development efforts. Evaluate and recommend products for acquisition. Documentation Maintain accurate records of support requests and resolutions in the ticketing system. Document technical procedures and user guides for common issues. Accurately document instances of desktop equipment or component failure, repair, installation, and disposal. Help maintain inventory recordkeeping of IT assets. Collaboration Escalate complex issues to senior IT staff or relevant departments when necessary. Work closely with team members to ensure IT systems meet user needs. Liaise with third-party support and PC equipment vendors. Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive. MINIMUM QUALIFICATIONS Degree in Information Technology, Computer Science, or a related field, or equivalent experience. Minimum 4 years of experience in IT support or a related role in a small-to-med size office (25+ users/devices). Technical Skills Hands-on hardware troubleshooting experience. Knowledge of Windows and mac OS operating systems including mobile devices like Apple and Android. Familiarity with common office productivity and collaboration software (e.g., Office 365, Microsoft Office Suite, Google Workspace, MS Teams, Zoom). Knowledge of mobile device management and security solutions like Microsoft Intune and Defender. Understanding basic networking concepts (IP addressing, Wi-Fi troubleshooting). Knowledge of web conferencing solutions and how to operate and troubleshoot. Experience with helpdesk ticketing systems is a plus. Soft Skills Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Ability to conduct research into technology issues and products as required. Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Ability to present ideas in a user-friendly language. Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Strong customer-service orientation. Additional Information Work Environment: On-site role Onsite Hours: Full-time with after hours on-call availability (Monday through Friday from 9am to 5pm). Locality: Must be local within 20 miles driving distance to the office.

This position is responsible for supporting all technical Desktop support and personal computer operations as well as the computer hardware, software, operating systems, data communications, computer operations, including any manufacturing information technology devices, telecommunications, and the cabling setup for individual users and user support concerns. Essential Functions and Responsibilities: Installations and upgrades of systems and/or hardware and software to enhance work performances for users within the facility.( Support/train end-users with software & hardware issues) Configure and install communications and PC hardware and software, perform problem diagnosis, and recommend solutions. Processes software updates for systems. Responsible for supporting computers, printers, network and badge system to included troubleshoot network problems with corporate IT and the IT Manager Interface and support internal customers (production, quality, engineering, etc.) Maintain compliance with the ESD procedure and assist others in maintaining compliance. Troubleshoot, repair, order, activate and maintain user phones to included billing and utilization analysis Troubleshoot, repair, update and maintain Surveillance Cameras Responsible for IT Assets/ Inventory, Setting-up new employee Desks (Office), modifying desks Set-up Workstations (Office, Production Floor, Warehouse) and Install and Move equipment Monitor IT Watchdog-Temp reader First tier troubleshoot and support Production Machines (in absence of Facilities) Create IT Tickets to escalate issues to second and third level support (Germany) Maintain compliance with the ESD procedure and assist others in maintaining compliance. Create training Documents/ How to, and proposal Power Points Qualifications Required/Job Specifications: 1-3 years of IT experience Has the ability to communicate technical concepts to knowledgeable to non-technical audiences. Possess a BA/BS degree in industrial, mechanical or business administration or equivalent experience Possess a high level of integrity in handling confidential, sensitive information, and professional courtesy with all internal and external contacts Proficient with PC-based HW/SW, including Microsoft Office Suite, including basic to intermediate knowledge of Word, PowerPoint, Excel, Lotus Notes, and other programs used by the facility. Possess a strong understanding of Active Directory operations: DC's, GPO's, OU's, DFS Possess understanding of basic networking concepts, IP routing, layer 2 switching, VLANs Proficient in network operations and systems administration; Windows server, VMWare, Lotus Notes and Microsoft applications Familiarity with Linux OS and SAP.

This role provides Level II and III support for hardware/software issues, including installations, troubleshooting Windows, Active Directory, Office 365, and Exchange. Basic PowerShell, and system administration skills needed. Strong customer service skills a must. Responsibilities: Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. (Level II & III support) Installs hardware and software on workstations. Utilizes ticketing system, when necessary (Salesforce or similar). Troubleshoot Active Directory, Office 365, and Outlook. Manage and create technical documentation. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required. Qualifications: 5+ year Windows troubleshooting experience 2-3 years of iOS experience highly desired. Basic system administration background 3+ years of Active directory experience Ability to troubleshoot MS 365 and Exchange Server PowerShell skills highly desired Possess a working knowledge of hardware components, hardware configurations, and software/application implementation. Knowledge in Cloud based content management systems (i.e. Slack, Box, Teams). Ability to install/deploy Windows / Apple based computers. Excellent documentation skills with ticketing system experience Excellent customer service and communication skills a must. Hybrid remote- 1-2 days per week onsite

1Above Technology is a leading technology solutions provider established in 2005, with a strong presence in the Greater Los Angeles area and servicing companies nationwide. Our highly experienced team is passionate about technology and delivering the best innovations in technological solutions. At 1Above, we believe in providing technology that works for you, not against you. Role Description We are seeking a highly skilled and motivated Tier 2 IT Technician to join our IT support team. The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a customer-centric attitude. As a Tier 2 IT Technician, you will be responsible for providing advanced technical support, resolving complex IT issues, and ensuring the smooth operation of our clients' systems and networks. Key Responsibilities: Provide advanced technical support and troubleshooting for hardware, software, and network issues. Respond to and resolve escalated helpdesk tickets in a timely and efficient manner. Perform system diagnostics, maintenance, and repairs. Install, configure, and upgrade computer hardware, software, and peripherals. Monitor and maintain network infrastructure, including switches, routers, and firewalls. Collaborate with Tier 1 support staff to ensure a seamless support experience for clients. Document and track support requests, resolutions, and work performed. Assist in developing and implementing IT policies, procedures, and best practices. Participate in on-call rotation for after-hours support as needed. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Minimum of 2-4 years of experience in a technical support or IT helpdesk role. (REQUIRED) Strong knowledge of Windows and Mac operating systems. Experience with network troubleshooting and configuration. Proficiency in troubleshooting hardware and software issues. Familiarity with Active Directory, Office 365, and other common enterprise applications. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. Benefits: Competitive salary health, dental, and vision insurance availble 401(k) plan with company match. Generous paid time off Professional development opportunities and support for certifications. Collaborative and inclusive work environment. Compensation: $25-30/hr based on experience

We are seeking an Information Technology Intern who would like to mentor with a dynamic IT Team. This intern would have the chance to have hands-on experience in a professional IT environment. They would have mentorship from experienced IT professionals. And most importantly, this intern will have an opportunity for potential career advancement. ESSENTIAL DUTIES · Provide Tier 1 and Tier 2 support to Model Z staff · Assist in troubleshooting hardware, software, and network issues as needed. · Provide support for end-users via email, phone, or in-person. · Install, configure, and update software and hardware as needed. · Perform routine maintenance on IT systems and equipment. · Assist with backups, updates, and patches for systems and applications · Help monitor and maintain network systems, including Wi-Fi and LAN · Collaborate on network troubleshooting and optimization tasks. · Support IT team members with ongoing projects, such as system upgrades or new technology rollouts · Participate in research and testing for new software and technologies. · Create and maintain IT documentation, including user guides and troubleshooting procedures. · Update asset management records and system logs · Complete other tasks and projects as assigned EDUCATION & EXPERIENCE ● Currently pursuing a degree in Information Technology, Computer Science, or a related field ● Basic understanding of operating systems (Windows, mac OS, Linux) ● Good knowledge in MS365 applications (Outlook, Teams, Excel, Word, SharePoint) ● Familiarity with networking concepts (IP, DNS, DHCP) SKILLS & ABILITIES ● Familiarity with IT ticketing systems and tools. ● Exceptional interpersonal, verbal, and written communication skills; excellent follow through ● Ability to work independently and effectively in a fast-paced, demanding environment ● Ability to collaborate with others and utilize knowledge and resources to identify quality solutions ● Well-developed time management skills with the ability to manage multiple priorities ● Highly organized, resourceful, proactive, creative, detail-oriented, and critical thinking skills required; willingness and ability to learn quickly and on-the-fly ● Ability to exercise discretion and independent judgment ● Ability to present information in a concise and easily understood manner ● Passionate about our mission

Long Term Contract Menlo Park, CA $40 - $43/hour Kickstart your new year with an exciting career opportunity! A globally recognized hospital is seeking a skilled Desktop Support Technician to join their team. In this role, you'll collaborate with the Service Desk and Desktop Engineering teams to provide top-tier IT support, managing hardware, software, and key technologies. This is a great opportunity to grow your skills in a dynamic environment, strengthen your cloud expertise, and make an impact at the intersection of technology and healthcare. Responsibilities: Owning escalated L2/3 tickets and requests as well as setting clear and realistic expectations with employees to contribute to a culture of operational excellence. Providing advice and training for users as it relates to incidents and requests. Develop and maintain working knowledge of existing services and processes. Qualifications: Proven expertise in at least three of the following: Active Directory, 0365, Windows Desktop, ServiceNow ticketing system Exchange/Outlook Printer Support/maintenance Bachelor's degree preferred 3-5 years of desktop experience Healthcare experience is highly preferred. Strong oral and written communication skills; able to work autonomously and provide proactive communication and daily updates to customers. Strong analytical skills. If you are interested in the Desktop Support role, then please don't hesitate to apply! Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry. We Offer: Excellent opportunity to work for an outstanding, large, and growing company! Renown Healthcare Organization - Huge career growth potential! Awesome Benefits! Excellent salary! Medical Insurance 401K “Best of Staffing Award” Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America. “Top Performer Award” Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients' satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more. Member American Staffing Association Since 1991.

Information Systems Technician Department: IT Reports To: IT Manager Job Site: Salinas, CA, San Juan Bautista, CA with some travel to Yuma, AZ. Relocation not mandatory. Schedule: 8AM - 5PM or alternatively 7AM - 4PM Required to work on-call to assist with any issue or situation that may arise outside of normal business hours, including weekends and holidays Pay Range: $22 + DOE COMPANY Church Brothers Farms is a vertically-integrated family owned and operated company that produces a full line of fresh vegetables year round with an in-house farming/harvest program and state-of-the-art processing plant. We are a grower-owned processor, farming the majority of our raw product ourselves; adhering to industry-leading food safety and quality standards. The Church family has a legacy of service and innovation, we deliver produce with passion. GENERAL PURPOSE OF THE JOB The Information Systems Technician position performs help desk support to all employees of Church Brothers, True Leaf Farms, CB Harvesting, and related companies. The ideal candidate will maintain and troubleshoot workstations, cell phones, printers, network equipment and others technical equipment. ESSENTIAL DUTIES & RESPONSIBILITIES Support company employees on computer and phone related issues, through phone, email, ticketing system and in person Assist employees in navigating or troubleshooting Microsoft Office, Famous, and other software platforms Troubleshoot and maintain mobile data collection devices Setup, operate, troubleshoot, and maintain workstations, printers, networking equipment, handheld data devices, servers, copy machines, cell and desk telephones, label printers, laptops, Wyse terminals, and other information technology devices Other duties as assigned REQUIRED EDUCATION/EXPERIENCE AND QUALIFICATIONS Bachelor's degree from a four-year college or university with 1-2 years of related experience/training, or a minimum of 2 years of relevant experience preferred. Relevant industry experience, training, or education in a related field, including understanding of electronics/electrical assembly and wiring. Able to travel to various company locations as required and drive without restrictions. Bilingual in English/Spanish preferred. Strong communication skills (verbal and written) with the ability to efficiently present information in one-on-one and small group settings. Demonstrates problem-solving capability, initiative, and original thinking to address practical challenges and implement improvements. Work effectively under pressure and tight deadlines, managing workloads within appropriate timescales and using available tools and resources. Maintain professionalism and respect when working with all levels of employees and clients, fostering a team-oriented approach. Ensure the efficient and appropriate use of company resources while exceeding assigned responsibilities and assisting others when needed. The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be a specific list of all responsibilities. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommidations may be made to enable individuals with disabilities to perform the essential functions. This position may be exposed to wet, cold and/or humid conditions, uneven, muddy walking surfaces and outside weather conditions. Employee will occasionally work near moving mechanical parts and moving harvest equipment. Employee may on rare occasions be exposed to fumes or airborne particle and the risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. APPLICANTS Please send your resume to ************************** Church Brothers Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Operations IT Specialist is responsible for all Software functionality and operability within the Manufacturing, Packaging, Shipping, Scheduling and Purchasing departments of Marich Confectionery Company. Duties and Responsibilities Review and ensure proper functioning of all Operations software, specifically the INFOR Syteline ERP and INFOR Birst Reporting. Collaborate with INFOR Syteline users and assist in improving overall ERP functionality. Liaise and collaborate with INFOR Consultants and other external experts and advisors, as needed. Evaluate costs and benefits of potential software upgrades and new software acquisitions. Assist Operations users with general software and/or systems issues. Coach new and existing users in the use of INFOR Syteline and other software, as requested. Manage all software upgrades, testing and implementation. Perform other company-wide IT and project related duties as assigned. Required Qualifications Bachelor's Degree: A bachelor's degree in fields like management information systems, computer science, information technology, or a related discipline Relevant Work Experience: 2-3 years of experience in IT support or a related field Technical Skills: Proficiency in areas like network management, cybersecurity, and software troubleshooting. Strong understanding of IT infrastructure and best practices Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently Communication Skills: Ability to communicate complex issues and recommendations effectively to non-technical staff Extras We Love! Certified Data Professional (CDP) Other certifications like CompTIA A+, Network+, and Microsoft Certified Solutions Expert (MCSE) can also be beneficial. Experience working at a manufacturing facility Personal Qualities Leadership - Proven success in leading high-performance teams, achieving results through others, and being a strong team player Innovative thinking - Ability to lead innovative and/or transformative projects and strives for continuous improvements Analytical thinking - Exceptional ability to analyze data and utilize it to make sound business decisions Customer oriented - Demonstrate strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions Conflict management and resolution skills - Build consensus, anticipate and solve problems Results focused - Ability to organize and manage multiple, and at times competing priorities Communication skills - Demonstrate strong communication and collaboration skills necessary to lead and manage teams and projects effectively Relationship building skills - Ability to work within a dynamic team setting and provide leadership to build and develop strong teams. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment This position involves working in a temperature-controlled office environment with standard office hours. However, occasional visits to the food manufacturing plant may be required, where employees must adhere to strict safety and hygiene protocols. Pay Range The target salary range for this position is $75,000-$80,000/annually. The actual rate offered will depend on a variety of factors, which may include, as applicable, years of relevant experience. This role is also eligible for an annual incentive bonus plan.

Onsite (5 days) Pay: $26-28/HR The Desktop Support Technician is responsible for the support of the user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with desktop hardware, software and other computer related technology with the primary focus as follows: imaging of PC's, Laptop's and MAC's using SCCM and Casper, analyzing and performing maintenance and repairing of personal computer hardware, software and peripherals for enterprise customers, installation of printers, activation of network ports including desktop patching in IDF, assisting remote users and remote sites including user and departmental moves as required. Minimum Education: High school diploma Associates degree in a related field is preferred. Minimum Experience/Accountabilities: At least six month experience in IT up to two (2) years required Desktop Support experience Operating systems: Windows 7, 10, OS X Office Productivity Software: Office 2010 and 2016 Cerner ServiceNow

Job Title: Service Desk Technician Duration: 6 month contract Schedule: On-site, 5 days/week in Irvine, California Job Summary: Under the direction of the Manager of IT Enterprise Operations, the Technician, IT Enterprise Operations I, will be responsible for providing first-level technical support to internal employees. This role involves troubleshooting and resolving IT-related issues, managing service requests, and ensuring a high level of customer satisfaction. The ideal candidate will have strong technical skills, excellent communication abilities, and a customer-focused approach. Additionally, the Service Desk Technician will support clinical technology, ensuring that medical devices and systems are functioning properly, and provide support for Epic, the electronic health record (EHR) system. Key Responsibilities: Deliver first-level technical support to internal employees through phone, email, and in-person interactions. Efficiently diagnose and resolve hardware, software, and network issues. Manage and prioritize service requests and incidents effectively using the service desk ticketing system. Document and track all service requests and incidents, ensuring timely resolution and follow-up. Support the setup and configuration of new hardware and software. Provide one-on-one end-user problem resolution with remote desktop tools, telephone, and in person. Manage assigned help tickets, ensuring maximum issue resolution in minimal time while focusing on end-user needs. Perform multiple technical tasks and routinely upgrade skills to meet changing job conditions. Create and maintain documentation for IT systems, network diagrams, workflow diagrams, and troubleshooting procedures. Respond promptly to IT emergencies, such as system outages, to minimize operational downtime. Adhering to the Business Policy of the SLA requirements standard. Maintain and update IT documentation and knowledgebase articles. Collaborate with other IT teams to escalate and resolve complex issues. Provide training and support to end-users on IT-related topics. Support clinical technology, including troubleshooting and maintaining medical devices and systems. Provide support for Epic by troubleshooting and resolving issues related to the EHR system. Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 1-2 years of experience in a technical support or service desk role. Ability to multi-task effectively without compromising the quality of work. Strong analytical skills with the ability to draw conclusions and make independent decisions based on limited information. Strong knowledge of Windows and Mac operating systems. Familiarity with common IT hardware and software, including desktops, laptops, printers, and mobile devices. Excellent problem-solving and troubleshooting skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Customer-focused with a commitment to providing high-quality service. Ability to maintain confidentiality, meeting deadlines, setting priorities, and adapting to changing work priorities. Preferred Qualifications: Hands-on experience with IT service management tools and ticketing systems. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP). Knowledge of networking concepts and technologies. Experience with clinical technology and medical devices. Experience with Epic or other EHR systems. Working Conditions: This position may require occasional evening or weekend work to support IT projects or resolve critical issues. Work on-site to enhance team communication and foster collaboration. Benefits Medical, dental, and vision insurance Paid time off Tuition Reimbursement 401K Paid time to volunteer in your local community Desired Skills and Experience EHR Epic Technical Support

We are seeking an experienced Network/ IT Administrator to provide day-to-day technical support and maintenance of our computer systems and networks. The ideal candidate will have a strong background in networking, desktop support, and overall in-house IT administration, as well as a deep understanding of data backup, Microsoft 365, privacy, and security control setup. Must have the ability to multitask in a high-pressure environment. Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, and windows server 2012, 2016, 2019 and other business tools such as VoIP Avaya PBX. Install, configure, test, maintain, monitor, and troubleshoot hardware and software. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install and configure server/PC hardware and software. Monitor system performance and provide timely responses to system outages. Perform regular system maintenance tasks. Maintain user accounts and access rights. Manage user PCs and ensure they are up to date with the latest security patches including managing active directory of the company. Recommend system improvements to enhance performance and reliability. Provide user training and support. Document technical issues and resolutions. Skills Required: Networking: In-depth knowledge of LAN/WAN technologies and protocols, especially enterprise Wi-Fi Management. Desktop Support: Proficient in configuring, installing, and troubleshooting PCs and laptops. System Maintenance: Experience in performing system maintenance tasks, such as patching and security updates and managing ESXI VMware. Microsoft 365: Experience in setting up, managing, and troubleshooting Microsoft 365 applications. Data Backup: Experience in developing and implementing backup strategies to ensure data integrity. Security: Well-versed in security policies and procedures related to data protection. Deep understanding of IT infrastructure, operating systems, and networks of common protocols such as SSL, HTTP, DNS, SMTP, IPsec, and Thin Client Deployment - Wyse Terminal. Privacy Control: Experience in setting up privacy controls to ensure the security of data. A strong understanding of firewall technologies and proxy server such as Premise Exchange 2019. Intermediate to expert intrusion detection system/intrusion prevention system knowledge. Education: A degree in Computer Science, Information Technology or related field required. At least 5 years' experience in the related field. IT experience in the Healthcare Industry is a plus. Principals only. R ecruiters, please do not contact job poster about other services, products, or commercial interests. Job Type: Full-time Pay: $70,000.00 - $120,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

JOB TITLE: IT Systems Administrator REPORTS TO: IT Director DEPARTMENT: Information Technology The IT systems administrator is responsible for overseeing the maintenance and security of the company's technology tools and computer systems. Duties include assigning and maintaining user access, installing and maintaining software, responding to employee concerns relating to IT, troubleshooting IT issues, and writing policy documents and training materials for employees. Manages end user devices, network equipment, and other related IT infrastructure. Coordinates with company leadership to determine new technologies and enhancements for company's systems. RESPONSIBILITIES Maintain and troubleshoot both Windows and Mac Operating Systems to ensure optimal performance Administer Microsoft 365, including user admin, Active Directory, SharePoint, etc. Application administration and support including Slack, Dropbox, Adobe Implement and maintain Identity Access Management (IAM) & SSO Ensure security through access control, regular patching, backups and upgrades Research and recommend new hardware and software Evaluates existing software applications & performs routine updates and modifications Collaborate on the support and maintenance of ERP system integration, ensuring smooth workflows across systems Develop and maintain end-user documentation for software, systems, and IT support processes Develop and maintain standard operating procedures (SOP's) in collaboration with IT Leadership and legal Other tasks/projects as necessary REQUIREMENTS BA/BS degree in IT, Computer Science, Engineering, or equivalent experience. Minimum 5 years of experience in Microsoft 365 administration 5+ years of experience with Identity and Access Management (IAM) solutions such as OKTA or Azure (Entra) federation 3+ years of experience with Microsoft Intune 2+ years of hands-on experience with Apple Business Manager and Mac device management (e.g., Jamf). Solid knowledge of ERP software setup and maintenance, with preference for experience in SAP B1 or other small-business ERP solutions Strong proficiency with SQL, Crystal Reports, and other database/reporting tools Experience with Ecommerce solutions and system integrations preferred Familiarity with Meraki network and MDM solutions is a plus. Resourceful and solution-oriented with strong problem-solving skills; able to prioritize and handle multiple tasks in a fast-paced environment Excellent verbal, written, and interpersonal communication skills Work both independently and collaboratively, establishing effective working relationships with colleagues and external vendors Certifications in Microsoft 365 Endpoint, Azure, and Jamf desired A positive, can-do attitude Must be based in Los Angeles and in-office 2-3 days per week

We are an elite Managed Service Provider who values collaboration, integrity, innovation, and customer service. We pride ourselves on our the cohesive work culture and ability to land on the right solutions for each individual client. The IT System Administrator Tier III will be responsible for administration of serves & cloud based solutions, sever as the highest point of escalation on the service desk and assist with projects such as server implementations and cloud migrations. IT System Administrator Tier III Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Hyper-V Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Administer hosted and cloud solutions for customers using technologies that meet their requirements. Advanced support and implementation of our backup and disaster recovery solutions Remote access solution support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review. Document maintenance for all computer systems and network infrastructure Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. IT System Administrator Tier III Benefits Salary $85,000 - $95,000 Certification reimbursement Education assistance and reimbursement Medical, Dental, Vision health coverage 401k and match 4 weeks PTO

Looking for: IT Support Administrator with three years or more experience. Level one critical first line support for corporate office and local offices. Responsible for resolving and troubleshoot IT issues for hardware support, network, operating systems, and software issues. Three plus years of experience with current versions of desktop supported software environments including Windows, mac OS, iOS, Android, Linux, web browsers, email clients, and office applications. Mid-level network troubleshooting, which include, but not limited to enterprise wireless deployment. Three plus years of experience with Google Workspace/G-Suite, Google Apps, and Office 365 Excellent customer service skills supporting users in various mediums such as telephone and email, as well as in-person. Must be able to perform computer hardware upgrades, from replacing hard drives, adding more memory, and replacing screens. Experience with Operating Systems (OS) image deployment which include Windows, ChromeOS, mac OS, and iOS images. MDM/EMM experience.