Information Technology Technician Jobs in Foothill Farms, CA

About the Employer A premier learning community that empowers each student to thrive in an ever-changing world. View Job Description Provides technical support, analyzes problems, and performs maintenance of end user technology devices and peripherals. Assists Computer Network Technician II's with the installation and maintenance of network switches and wireless access points. Installs hardware and software. All requested documents must be attached electronically to your online application. You will need to scan each document separately. Make sure the file size of each attachment is 1 MB or lower. PDF format is preferred. * Letter of Introduction (Cover Letter) * Letter(s) of Recommendation (Minimum of two (2) current letters of recommendation) * Resume Requirements / Qualifications Comments and Other Information Fairfield-Suisun Unified School District is an equal opportunity employer and does not discriminate based on sex, sexual orientation, gender, ethnic group identification, race ancestry, national origin, religion, color, or mental or disability pursuant to the California Code. If you are a first time user of EDJOIN, you will need to register with an account prior to completing the online application. When you register, you will be required to create a username and password for future log-in purposes. Keep in mind, creating the account for EDJOIN is not applying for the position you may be interested in. For more information about this position, go to the pdf file here **************************************************************************************** Technician I-**********2435.pdf

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

Under the general supervision of the Information Technology Supervisor I, the Information Technology Technician is responsible for working closely with Technology Infrastructure Section Customer Services Group (CSG) staff supporting work order requests, offering technical support, and is responsible for resolving technical issues and providing first tier technical support for departmental information technology and communications systems statewide for the CSG. You will find additional information about the job in the Duty Statement. Working Conditions Monday through Friday, 0800-1700 hours. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-478015 Position #(s): 388-043-1400-XXX Working Title: Information Technology Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,013.00 - $5,377.00 A $4,354.00 - $5,836.00 B $4,790.00 - $6,420.00 C # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Technology Infrastructure Section (043) 601 North 7th Street Sacramento, CA 95811 The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent. The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font. Do not use artificial intelligence such as ChatGPT, machine learning, or large language models to draft your responses. Number and place the question above each answer. 1. Describe your experience in an information technology (IT) support/help desk role. 2. Describe, in your own words, what troubleshooting means to you and provide an example of one of the hardest IT issues you have had to troubleshoot in the past. Provide the troubleshooting steps you took to resolve the issue, explain why you took these steps, and explain the outcome. 3. Explain, in your own words, what Active Directory is. Describe your work experience with Active Directory. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/24/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Paul Group P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire * Statement of Qualifications - The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The Information Technology Technician must possess excellent interpersonal skills and be able to communicate effectively over the telephone, e-mail, and in person with departmental customers and vendors with varying levels of information technology knowledge. Well developed verbal and written communication skills, provide outstanding customer service, and possess good analytical skills. Be dependable, accurate, team oriented and have working Active Directory knowledge. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: Paul Group ************** Hiring Unit Contact: Weiye Zhou ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-478015) and/or position number 388-043-1400-XXX on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. **************************************************************** Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

SUMMARYSK pharmteco (SKPT, the Corporation) is a U.S.-based global Contract Development and Manufacturing Organization (CDMO) that consolidates the operations of sites worldwide - Korea, France, Ireland, The United States (CA, TX, and PA). Built on over 75 years of experience, SK pharmteco is a trusted partner specializing in the manufacture of small molecule APIs and intermediates, viral vectors for gene therapies, cell therapies, registered starting materials and analytical services for the pharmaceutical industry worldwide. We are seeking a professional, skilled and passionate IT support specialist whose primary role will be to manage the IT infrastructure and daily operational needs at our corporate office as well as support with end user computing. The IT support specialist will be responsible for ensuring the reliability, security, and efficiency of our IT systems at this location, providing technical support, and collaborating closely with other internal IT teams to maintain optimal performance. This role requires a proactive professional who uses their experience and expertise to problem-solve and create a world class IT infrastructure offering. The ideal candidate must be willing to collaborate and have a can-do; team-first mindset. This is an on-site position at our Corporate Office in Rancho Cordova, CA. KEY RESPONSIBILITIES Serve as the primary IT point of contact for the Corporate office. Independently managing daily technical operations while escalating complex issues to the remote IT team as needed. Maintain and troubleshoot IT systems, including servers, networks, and end-user devices (PCs, peripherals, and accessories). Perform networking tasks, such as cabling, configuration, and connectivity troubleshooting. Execute IT projects independently, including network upgrades, software rollouts, and initiatives to optimize IT infrastructure. Provide general support to employees, resolving hardware/software issues and managing user account administration at the corporate office, and when required at other SKPT locations. Track, document, and resolve IT tickets in a timely manner, ensuring accurate updates and closure. Install, configure, and maintain software applications (e.g., Microsoft Office 365, Teams, Outlook). Collaborate with the remote IT team on larger projects and escalate issues requiring advanced expertise. Actively contribute and support global IT projects, ensuring they are completed on time and within budget. Implement and monitor security protocols to protect company data and systems from cyber threats. Participate in after-hours network upgrades and be available 24/7 for major outages (emergency situations only). Adhere to company IT policies and procedures while suggesting improvements based on onsite observations. Ensure all IT operations comply with relevant laws, regulations, and company policies. REQUIREMENTS Associate's degree in Computer Science, Information Technology, or a related field (equivalent work experience considered) At least 3 years of experience in a similar role - IT administration, network management. Strong knowledge of Windows/Linux operating systems, networking protocols, and IT security principles. Experience with Active Directory, virtualization technologies, and cloud-based services. Must work independently with no supervision. Excellent troubleshooting skills, strong communication and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. A can-do attitude. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are a plus. The base salary range for this role is $118,658-$120,000. Final compensation will be based on several factors, including geographical location, relevant experience, and qualifications. Note: This job description is intended to convey information essential to understanding the scope of the job role. It is not intended to be an exhaustive list of qualifications, responsibilities, and skills required. Additional duties may be assigned as necessary. SK pharmteco Inc., an equal opportunity employer who prohibits discrimination and harassment of any type, and affords equal employment opportunities to employees and applicants.

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks , Asma Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a skilled IT Deployment Technician to support a Client's Endpoint Refresh, VDI and WOW Cart projects across 100+ healthcare locations. This role is responsible for imaging, configuring, installing, and decommissioning desktops, laptops, all-in-one devices, thin clients, and workstation-on-wheels (WOW) carts. The technician will ensure smooth deployment while minimizing disruptions to clinical and operational workflows. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 5+ years experience in IT hardware deployment, or related field, preferably in a healthcare environment. - Proficiency in Windows OS imaging, device configuration, and hardware installation. - Experience providing in-person support to end users at all levels, ensuring professional and effective communication. - Certifications (Preferred): CompTIA A+, ITIL Foundation, or equivalent. - Strong problem-solving, interpersonal, and organizational abilities. - Ability to lift and transport IT equipment (up to 50 lbs.) and work in various clinical settings. - Valid drivers license and ability to travel to multiple locations as needed. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

FUSE3 is a Managed Service Provider in the Sacramento region. We pride ourselves on solving problems for small to mid-size businesses. We are always accepting resumes and inquiries from dedicated people who want to work in a fast-paced industry for a company with a family culture. Are you dedicated to the success of the team? Do you have an intentional approach to big picture problem-solving? Do you genuinely enjoy helping others succeed? Are you a people person? Are you always looking to learn and grow? As a Managed Service Provider, we are interested in people with a wide range of skill sets and experience. If you identify with these traits, we want to talk to you! Primary Duties and Responsibilities Answering Phones Triage incoming support emails Helpdesk Tickets End user focused Workstation focused Some server functions Escalations from Service Tech 1 Accurate time keeping on all tickets RMM tickets Workstation focused Anti-Virus troubleshooting and support End User Adds and Disables VoIP Admin (System\Call flow) Email Security Support Office 365 Administration Workstation set up and deployment Perform file level restores Some Server Software updates Create and maintain technical documentation Onsite work Experience and Skills Strong customer service, written and verbal communication skills. 3 or more years troubleshooting Windows PC's hardware, operating systems, Microsoft Office and other common applications. Intermediate knowledge of and experience with networking. Must be an excellent team player who can also work independently, plan, organize and communicate effectively through phone, email, or in person. Previous MSP experience highly preferred. Previous ConnectWise (Manage and Automate) experience highly preferred. Position requires the ability to lift up to 50 pounds, maneuver under desks, and be able to cable new workstation arrangements/setups. Driver's license and appropriate insurance required. Position will be based in Fair Oaks, CA and may require travel to its surrounding areas. Willingness to participate in On Call program. We offer competitive compensation including medical, dental, vision, PTO, 401k, etc. If you feel you possess the traits listed above reply to this post.

Calibration Systems Support Technician 1409664 A leading technology company seeks a Calibration Systems Support Technician. The ideal candidate will be part of a small team in the regional quality and engineering organization, supporting calibration systems used in the Americas' calibration labs. The company offers a family-oriented culture and environment! Calibration Systems Support Technician Pay and Benefits: Hourly pay: $35/hr Worksite: Roseville, CA 95747 - Onsite W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL 40 hours/week, 24 Month Assignment Calibration Systems Support Technician Responsibilities: Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams. Manage the computer refresh program of the Americas region, consisting of installation and configuration of a wide variety of our proprietary software, collaboration with end users in various locations for confirmation of requirements, file transfers, and deployment. Continuously work on process and tool improvement. Work with calibration SW developers and IT teams to: Isolate, troubleshoot, and resolve calibration system problems reported by the service centers or service teams operating on customer sites. Validate updates and enhancements to calibration platforms, infrastructure, IT policies, and security patches prior to implementation. Calibration Systems Support Technician Qualifications: 4+ years in related tasks, such as calibration using automated tools, troubleshooting systems, SW support, or development Ability to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control these systems. Attention to detail, ability to extract relevant technical info from manuals. Self-starter, manages workload and tickets independently. Working knowledge of electronics measurement equipment is desired. Familiarity with our calibration platforms is desired. Ability to read and understand low-level and/or scripting programming languages such as C, BASIC, Perl, and Python is desired. Some knowledge of Unix OS such as using shell/command prompt to navigate directories/folders and executing some commands is desired. Shift: First shift: Start and end times can be between 6:00-8:30 AM, to 02:30-5:00 PM.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems. Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and the ability to prioritize tasks effectively in a dynamic environment. Your goal will be to ensure that system users experience minimal disruption and receive timely support to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP systems will be highly beneficial. You should be comfortable navigating ServiceNow, as it will be your primary tool for tracking and resolving tickets. Additionally, a knack for clear communication and a patient demeanor will serve you well when interacting with system users who may be experiencing stress due to technical issues. Your ability to translate complex technical language into user-friendly terms will be key in providing exceptional service. The ideal candidate will bring a history of successful IT support, particularly within a defense or similar high-security context. Experience in a fast-paced, high-stakes environment where attention to detail and swift resolution of issues are important skills to success. You should be someone who thrives in a team setting yet is capable of independent decision-making working one-on-one with end users. A track record of continuous learning and adapting to new technologies will demonstrate your commitment to personal and professional growth, ensuring that you stay ahead in a field that is constantly evolving. **Responsibilities & Duties** + Provide support for multiple SAP ERP systems + Handle incidents and service requests using ServiceNow ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate effectively with end users to provide assistance and guidance + Support with knowledge management, quality assurance, reporting insights, as needed + Attains a minimum of 85.5% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours. + Receives and logs customer problem/request/issues and ensures proper documentation as it relates to specialized field which may include Network Security, incident management, or similar technical related issues. + Performs initial level of problem identification and attempts to resolve using provided knowledge articles when appropriate otherwise contacts senior team member to assist. + Monitors and tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention. + Performs follow up on all incidents with customer to ensure customer satisfaction. + Maintains knowledge of the problem tracking software and database. + Maintains knowledge of customer and customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational readiness testing for new business transition activities as required. + Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism. **Minimum Qualifications** + High School Diploma or GED. + -2-5 years of applicable work experience + - 1-3 years ITIL experience + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with general supervision and maintains a high-degree of professional conduct at all times + Excellent communication and interpersonal skills + Excellent customer service skills + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm and courteous in periods of stress + Ability to work with broad range of experience levels + Strong administrative and organizational skills + Willingness to work overtime and varying hours as required **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $30.29/hr - $34.62/hr ($63K - $72K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities: This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Basic server issues. Basic networking issues. Answer incoming Quick Fix calls from clients. Job Qualifications: Experience with Windows and Mac OS troubleshooting. Minimum two years in Helpdesk support or a similar role. Skilled in application troubleshooting, PC deployments/imaging, and user profile management. Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Active IT Certifications are preferred. Valid driver's license, vehicle insurance, and access to a vehicle for client visits. Job KPIs: First-touch closed: Each ticket that is completed with only one time entry contributes to this number. Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Compensation Pay rate ranges from $25.30 up to $30.35 per hour and vary by experience and location. Benefits: Medical Insurance Plan Dental & Vision Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Retirement Plan Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) Supplemental Health Plans (Employee-paid) You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible: Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW

Our Core Values The credit union is a values-driven organization. Our Core Values are at the center of everything we do and are the driving force behind our mission: We help people and communities prosper. 1. Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect. 2. Innovate Boldly - We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible. 3. Embrace the Fun! - We take joy in our work by welcoming kindness, integrity, and authenticity. 4. Own It - Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what's right. Position Summary Department Information Technology (IT) Carries out the deployment, maintenance, support, documentation and upgrade of network workstations, hardware, software and distributed printers. Essential Duties Help Desk Technician I User Assistance Answer “Must Answer line” for department for incoming IT related issues Serve as a “single point of contact” for users with issues that require assistance from other staff Assist and support other departments within IT Hardware Identify workstation, terminal, laptop and other technology equipment Diagnose and troubleshoot basic hardware issues Software Identify issues Apply fixes for common issues including configuration, operating system and application use Deploy software packages Print Devices Diagnose and troubleshoot basic software issues Connect print devices for use by staff Assist users in advanced configuration of printing options Assist in repair of print devices Maintain address books on network connected print / scan devices Documentation Create, update and manage relevant support system tickets and communicate status changes to affected parties Create, update and track IT related assets within the Asset Management System Assist in documentation of hardware, printer and software products Maintain Active Directory user, printer and computer object descriptions and details for all non-resource accounts, printer and workstations Performs other duties as assigned. Supervisory Responsibilities NONE Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Min/Preferred Education Level Description Minimum 2 Year / Associate's Degree Or one to four years related experience. Preferred 4 Year / Bachelor's Degree Experience Minimum Years of Experience Comments 1 Language Skills Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Members and other Team Members at the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Team Member occasionally must lift and/or move up to 10 pounds. Ability to stand for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Skills and Abilities Must be able to process transactions in an efficient manner. Must be able to communicate policies and procedures to Members in an easily understood and professional manner. Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

Full-time Description E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. E&M Technologies, Inc. is currently seeking a High Band System Software Support Journeyman - Expert to to join our team in Beale AFB, CA in support of the United States Air Force. The U.S. Air Force's Distributed Common Ground System (DCGS) is composed of multiple regionally aligned, globally networked sites, each providing varying levels of capability and capacity to support the intelligence needs of the warfighter. Job Responsibilities: Manages/supports HBS SW and processes Provides system administration for GCP (CETS, MSCS, RIM, SEAM, and SDE) SW Maintains all HBS SW to operate and interface with multiple sensors, sites and systems Provides HBS technical and engineering SW support Responds to HBS Incident tickets Performs system administration support to the PCPAD process Provides comprehensive analysis, diagnostics and fault isolation for HBS SW/systems associated with ground components Supports SRM or MT in comprehensive analysis, diagnostics and fault isolation for the system/sensors and associated SIGINT End-to-End network paths HBS SME that provides sustainment support during system upgrades Provides HBS process and data link improvements/recommendations Supports data encryption changes and implementation Supports SIGINT post upgrade efforts IAW tech data, TTPs, and OIs. Provides OJT to AFP and identifies sustainment support improvements that reduce logistics footprint Pre-mission responsibilities: Supports SRM or MT for HBS readiness, system/mission configuration relative to the sensor or communications link Supports HBS pre-mission tasks (system reboots, ground rings, etc.) Mission execution responsibilities: Provides HBS real-time assistance/support to the SRM or MT, maintainers, operators and users Collects HBS information for the mission debrief Post-mission responsibilities: Evaluates HBS anomalies such as maintenance actions and Incident tickets Submits HBS Incident tickets and performs maintenance actions as required Provides HBS information for mission debrief to SRM or MT Requirements Minimum Qualifications: Must be a U.S. Citizen. Must have and be capable of maintaining a U.S. Department of Defense (DoD) TopSecret/SCI security clearance. Bachelor's degree in engineering, Computer Science, Science, Technology, or Mathematics Minimum 3+ years of USAF DCGS experience Minimum 3+ years of SIGINT experience Minimum 3+ years of COMINT experience DoD 8570.01 IAT Level II certification (ex: Security+ CE, CCNA, or CySA+) or IAM Level I (ex: CAP, CND, or GSLC) Preferred Qualifications: DoD 8570.1 IASAE Level III certification Salary Description Up to $100K USD

At CoreSolutions, we are certified with Apple to support small to medium-sized businesses. Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem. The Apple Consultants Network is made up of independent local companies offering IT services and solutions based on Apple products. They're here to ensure your IT solutions are set up configured and supported correctly. Many Apple Consultants have advanced in training, in deploying and managing mac OS, iOS, and Apple tv OS with Apple Business Manager and powerful mobile device management tools. Key qualifications Knowledge of small to medium business use technology and what Apple solutions can offer them Comfort using phone and screen sharing to interact with business and to position business solutions Ability to facilitate business experience through an onsite meeting or virtual meeting Understand the hardware and software of each business utilizing their tools to put Apple solutions to work in their business. Ability to think out of the scope with third-party software such as Google and Microsoft Ability to thrive on change as products updates and evolve *Must have an understanding of basic network with the business internet service provider *Understanding cloud solutions and troubleshooting Bonus if you have the skills to integrate cloud web-app software by using API keys Job requirement Must have business knowledge of Apple, Google, and Microsoft experience. Minimum of 2-3 years of experience with technical support and network. Recommended to have CompTIA Network+ Additional Requirement Excellent time management skills and can make a decision quickly Maintain the customer experience and focus while troubleshooting and solving issues Reassure customer when delivering product diagnosis and potential solutions

IT Support Tech I: $23.84 - $29.31 IT Support Tech II: $28.98 - $35.63 This position is the first line of contact between the IT Department and our customers. As such, it is an in-office only position. Additionally, the County is unable to cover the cost of sponsoring a work visa. Under direction of the Chief Information Officer or designee, provides countywide IT support desk services responding to questions from a wide variety of customers on the basic operations of endpoint devices and peripherals including computer work stations, tablets, laptops, smart-phones, and servers; provides first level support for IT related Help Desk tickets; obtains quotes for and purchases computer end point devices and peripherals; trains users on operating systems and software; provide product and system administration over services such as virus and malware software, OS imaging, and support utilities; performs related work as required. DISTINGUISHING CHARACTERISTICS IT Support Technician I This is the entry level classification in the series. Initially under close supervision, incumbents learn and perform a limited number of duties of increasing complexity. This class will normally see incumbents advance after gaining sufficient experience and demonstrating proficiency to meet the requirements of the next higher level. IT Support Technician II This is the journey-level classification in the series, fully qualified to perform the full range of duties. Incumbents function as subject matter experts on the installation and operations of computers, endpoint devices and services. Example of Duties Assists customers with routine questions and requests for service on computer devices, software and hardware and providing solutions and instructions via telephone, e-mail, or remote control. Responds to Help Desk tickets and service calls on endpoint devices, systems and network issues, performing diagnostics on computers and peripherals and coaching customers on computer operations and usage; assigns tickets and calls to other IT staff as needed to properly address the ticket or call. Obtains quotes and initiates purchases of computer end point equipment, peripherals, with required software and licenses. Configures, installs and repairs computer end point and peripheral devices. Resolves technical hardware and software problems with product vendor technical support and implements repairs as necessary. Adds, moves, and changes computers and peripherals to new or different physical and network locations. Provides training on the use and features of endpoint devices, peripherals and software. Performs related work as assigned. Minimum Qualifications Knowledge of: Principles and practices pertaining to the operation of computers and endpoint devices including multiple operating systems and set ups; principles and practices in training; principles and practices used with Microsoft Office Suite, Exchange, Endpoint Security; principles and practices pertaining to the operation of computer peripherals; principles and practices pertaining to the operation of Local and Wide Area Network systems; principles and practices of workplace safety; equipment, tools, instruments and materials used in the installation, maintenance and repair of computer equipment. Skill and Ability to: Problem solving; working with people to resolve problems and improve productivity; operating computers, endpoint devices and peripherals; install and maintain a variety of computer devices and peripherals; use multiple office productivity software packages with a focus on Microsoft Office Suite components; analyze problematic malfunctioning equipment; identify and resolve issues; prepare and maintain technical documentation, record and report; establish and maintain effective working relationships with individuals contacted in the course of work; understand and follow written and verbal instruction Education, Training, and Experience: Any combination of education and experience that would provide the opportunity to acquire the knowledge and abilities needed for this position. A typical way to obtain the education and experience would include: IT Support Technician I Graduation from high school or completion of GED program. Additional course work in computer operations/maintenance from an accredited college or university, OR industry-provided training in computer and peripheral operations and/or maintenance, is preferred. IT Support Technician II (in addition to the above) Two years of experience performing work similar to the IT Support Technician I in Calaveras County. Additional college level course work in computer operations/maintenance, from an accredited college or university, may be substituted for up to one year of this experience on a year for year basis. Industry based certifications are highly desirable Special Requirements May be required to possess an appropriate California Driver's License. Positions identified as supporting the Sheriff's Office must submit to a criminal background investigation. Must maintain security clearance according to Criminal Justice Information Systems staffing security requirements.

Details: Introduction Visium Resources has been asked to identify qualified candidates for this Help Desk Analyst III position. This position is a long term contract which is expected to be Hybrid. It is for a large CA State Agency and candidates must be in commuting distance (30-60 minutes) of Sacramento, CA. Summary We are looking for a Help Desk Analyst III focused on security to join our Helpdesk Team! The ideal candidate will have expertise working with Active Directory, specifically with configuring and maintaining Group Policy. Experience with Microsoft System Center Configuration Manager (SCCM) is a must for the management, deployment and security of devices and application across the environment. This person will also have strong communication skills and the ability to effectively collaborate with multiple teams. Job Description Create and manage Group Policy and Intune policies for end users and devices Ensure security policies and procedures are up to date on end user devices to protect the organization's data and systems. Collaborate with other teams to ensure security policy and system configurations are implemented successfully. Investigate and analyze security vulnerabilities and implement corrective actions. Work closely with Information Security Office staff to analyze, make recommendations and enact changes to overall security posture. Benefits This position is paid on a hourly basis and will be 40 hours per week. Candidate will be offered benefits per our standard benefit package. We offer various competitive insurance opportunities. We believe Visium Resources is a leader in contract employee benefits. Details: Qualified candidates would have the following: 3+ Years of experience with desktop security experience. Experience with AD, Group Policy, Change Control, Intune, Azure, Microsoft SCCM or similar products. Knowledge of security protocols, standards, and best practices. Excellent communication skills. Customer-oriented. Knowledge of security protocols, standards, and best practices. Strong communication and collaboration skills. Proven problem-solving and analytical skills. Ability to work independently and as part of a team. Bachelor's degree or equivalent work experience in Computer Science, Information Security, or related field. ________________________________________________________________________________________________ Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company"s success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium. Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

Job Title IT Support Specialist The IT Support Specialist will serve as a liaison between the business and technical aspects of assigned projects. Reporting Responsibilities • Reports to the IT Manager Supervisory Responsibilities • None. Duties/Responsibilities • Setup new users in Office 365, IQMS, Active Directory. • Setup new devices: laptops, computers, printers etc. • Maintain Office 365, Active Directory, Group Policy, Security Policies. • Support user emails: password resets, setup Outlook and signatures. • Maintain security of data, emails, devices through 3rd party software. • Provide remote support to users. • Audit user profiles and licenses; update and maintain licensing. • Support disaster recovery policies: check backups, recover files when needed, routine testing. • Maintain file storage structure; possibly migrate to new infrastructure. • Maintain IQMS roles and update user access. • Support ERP system (IQMS) basics. • Assist with ERP implementation and development of modules. • Develop Crystal Reports in ERP system as needed. • Support Azure/Office and cybersecurity measures; stay up to date with latest technologies to ensure security. • Occasional night and/or weekend work may be required.