Information Technology Assurance Specialist
Information technology technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
IT Support Technician
Information technology technician job in Chino, CA
IT Support Technician - Part-Time - Job Description
About Us:
Shin Yen Retail Property Management is a premier commercial real estate company with a diverse portfolio of shopping centers and retail properties. We are committed to excellence in property management, investment, and client service. As part of our continued growth, we are seeking a proactive and skilled IT Support technician to join our team. This role ensures the smooth operation of office technology and IT systems, supporting both operational efficiency and employee productivity.
Position Overview:
The Part-Time IT Support technician will provide technical support across our office environment, maintain IT infrastructure, and assist in implementing technology solutions. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to manage IT needs for a growing commercial real estate office in a professional and timely manner.
Key Responsibilities:
Technical Support & Troubleshooting
Provide day-to-day IT support to employees for hardware, software, and network issues, both on-site and remotely.
Install, configure, and maintain computers, printers, phones, and other office technology.
Troubleshoot and resolve issues with operating systems, applications, peripherals, and connectivity.
Assist employees in using office software, collaboration tools, and other IT systems.
Network & Systems Maintenance
Monitor and maintain local area networks (LAN), Wi-Fi, and VPN connections.
Assist in server and cloud system maintenance, including backups and security updates.
Ensure proper configuration and security of devices, user accounts, and software.
IT Administration & Documentation
Maintain accurate IT inventories and records of equipment, software licenses, and configurations.
Track support requests, resolutions, and recurring technical issues.
Prepare IT reports and recommendations for management on technology improvements and upgrades.
Cybersecurity & Compliance
Implement and monitor IT security best practices, including antivirus, firewall, and access controls.
Assist in ensuring compliance with data protection policies and regulatory requirements.
Support secure handling of sensitive company and tenant information.
Project & Vendor Support
Assist in technology-related projects, such as system upgrades or new software rollouts.
Coordinate with third-party vendors and service providers for IT support and maintenance.
Recommend and help implement technology solutions to improve office efficiency.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
2+ years of IT support or help desk experience in an office environment.
Proficiency in Windows and/or Mac operating systems, Microsoft Office Suite, and common business software.
Basic knowledge of networking, servers, and cybersecurity practices.
Excellent organizational and problem-solving skills, with attention to detail.
Strong verbal and written communication skills, capable of assisting non-technical staff.
Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco.
Experience supporting offices with 20+ employees or managing small-scale IT infrastructure.
Job Type: Part-time
Pay: $22.00-$24.00 per hour
Schedule:
Monday to Friday
No weekends
Work Location: In person
Desktop Support Technician
Information technology technician job in Irvine, CA
Title: Healthcare Technology Support Analyst
Duration: 3-6-month contract to hire
Pay Rate: $30/hr- $40/hr W2
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills.
Ability to work flexible hours, including nights and weekends
Working knowledge of wireless network configurations and limitations related to a clinical environment
Strong interpersonal communication skills to effectively interface with internal and/or external customers
Understanding of Networking Terminology such as DNS, DHCP, WINS
Thorough understanding of Microsoft Active Directory and Group Policies
Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner
Ability to independently problem solve End-user Computing issues
Prior experience supporting clinical end users in a rapidly changing environment
Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system
Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU
4+ years desktop support experience in a networked business environment
Extensive experience with Windows
Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner
General knowledge of Phone devices and support of communications applications such as Voalte
Experience using Microsoft Office Applications
Preferred Qualifications:
Experience working with Epic EMR and its various modules
Prior experience supporting end users in the Clinical environment
Prior experience supporting Biomedical Device Integration
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Information technology technician job in Fountain Valley, CA
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking
Information technology technician job in Los Angeles, CA
*THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
*FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.*
*AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. *
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking *
We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager.
Key Responsibilities
* Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware.
* Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center.
* Handle standard service requests (e.g., password resets, email setup, printer installation, file share access).
* Document troubleshooting steps, fixes, and key notes for internal reference.
* Assist with new hardware rollouts, imaging, and software installations.
* Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware).
* Maintain accurate ticket records and deliver timely, customer-focused communication.
* Collaborate with the IT team on ongoing improvement projects and system updates.
*Requirements*
* CompTIA A+, Network+, or Microsoft 365 certification is a plus
* Experience supporting multi-site environments. (Especially warehouses) is a plus.
* 5+ years of IT support experience (help desk, desktop, or systems support).
* Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN).
* Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.)
* Hands-on experience with:
* Jitbit or other ticketing systems required.
* Microsoft Products (O365, AD, EntraID, Win11, etc) required.
* PDQ or other IT Asset Management / Inventory Management solutions required.
* Strong troubleshooting, documentation, and customer service skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Valid California driver's license and reliable transportation required (for local site visits when needed).
* Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided.
Why You'll Love Working Here
* Tight-knit IT team that values learning, ownership, and practical problem-solving.
* Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit).
* Opportunities to expand into network/security or systems administration roles as you grow.
Compensation depends on experience but is typically $25-32.50/hr W2
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
*Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.*
Pay: $24.27 - $32.50 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Work Location: In person
IT Coordinator
Information technology technician job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Employee Support and Troubleshooting:
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
Maintain and update computer systems, ensuring all devices are running the latest software and security updates.
2. Network Monitoring and Optimization:
Monitor network performance to identify and resolve issues proactively.
Troubleshoot network problems, including connectivity issues, latency, and security concerns.
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls.
Ensure network security by implementing and managing appropriate security measures and protocols.
3. General IT Coordination:
Manage and coordinate IT resources, including hardware, software, and peripheral devices.
Maintain an inventory of all IT assets, ensuring proper documentation and tracking.
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget.
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards.
Provide training and support to employees on IT systems and applications.
4. Collaboration and Communication:
Collaborate with various departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with stakeholders, providing updates on IT projects and issues.
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services.
5. Continuous Improvement:
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure.
Participate in ongoing training and professional development to enhance technical skills and knowledge.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Coordinator or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with network monitoring, troubleshooting, and optimization.
Familiarity with network security practices and protocols.
Excellent problem-solving and analytical skills.
Strong organizational and multitasking abilities.
Effective communication and interpersonal skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
Working Conditions:
Office environment with occasional requirements to work outside regular business hours to address urgent issues.
Some physical effort may be required for tasks such as lifting and moving IT equipment.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Information Technology & Administrative Specialist
Information technology technician job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
Field Technician - Environmental Monitoring Systems
Information technology technician job in Santa Ana, CA
Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA
Recruitment managed by Widger Talent
Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently.
We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field.
What You'll Do
Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation
Perform system calibrations, preventive maintenance, and field diagnostics
Conduct electrical and pneumatic system checks and repairs
Work both independently and collaboratively to support industrial clients across Southern California and beyond
Prepare service documentation and calibration reports accurately and on time
Participate in ongoing training to develop CEMS-specific skills and certifications
What We're Looking For
5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems
Strong understanding of electrical wiring, circuits, and schematics
Familiarity with PLCs, sensors, analyzers, and calibration procedures
Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week)
Clear communication and strong organizational skills
Valid driver's license and clean driving record
Preferred Backgrounds
Experience in any of the following areas will be considered highly relevant:
Military training in biomedical equipment or electronic systems (Navy/Air Force)
Instrumentation Technician or Electronics Technician roles in industrial or utility environments
Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes
Why Join PSE
Independent, field-based work with autonomy and variety
Comprehensive benefits and overtime pay
Continuous professional development and training in environmental compliance and CEMS technology
Supportive team culture built on integrity, precision, and long-term client relationships
About Pacific Standard Environmental (PSE):
Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients.
Recruitment managed by Widger Talent.
This is a direct-hire, full-time W2 position with Pacific Standard Environmental.
Technical Support Specialist
Information technology technician job in Ontario, CA
1. Job Responsibilities ·
Handle technical inquiries from overseas customers (primarily in English and Chinese, with some minor languages), resolve issues related to the installation, operation, and troubleshooting of breast pumps and other products; escalate complex issues to R&D and follow up on feedback.
trouble-shooting
Participate in writing/updating English technical documentation (manuals, FAQs, etc.), and compile typical issues to build a knowledge base.
Coordinate internal and external resources, relay customer needs, and provide technical support to assist sales.
Document work activities and regularly summarize and optimize services.
2. Qualifications ·
Bachelor's degree or higher, preferably in Computer Science, Electronics, English, International Trade, or related fields.
Excellent English listening, speaking, reading, and writing skills; proficiency in Spanish or other minor languages is a plus.
Basic knowledge of computer hardware and software, familiarity with Windows systems; prior experience in technical support is preferred; strong learning ability. patient, responsible, with good communication skills and stress resistance
Technical Support
Information technology technician job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
IT Support Specialist
Information technology technician job in El Monte, CA
Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription
Who we are:
The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.
The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job.
Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities.
Responsibilities:
Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams.
Maintenance of endpoint protection software as well as inventory management applications.
May support installs or upgrades of software or devices, set up user profiles or reset passwords
PC software and hardware installations, configurations, upgrades with supervision
Preparation of user and technical documentation.
Adheres to IT standard work processes and suggests improvements to policies and procedures.
Other essential duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications and Education (Required)
0-2 years practical experience
Completed Associates degree or certificate program in computer technology.
Strong customer service skills
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.
The Gill Corporation is an Equal Opportunity Employer
. Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
The Gill Corporation provides reasonable accommodations
to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department
Systems and Technology Support Specialist
Information technology technician job in Los Angeles, CA
including all of the required qualifications copy and paste this link into your browser: ********************************************************* Qualifications * Equivalent to a bachelor's degree in a related field and two years of relevant experience.
* Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
* An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
* Knowledge of Windows 11 and Apple operating systems (Sequoia mac OS and higher, and iOS).
* Experience in a) creating and editing Group Policies to administer Users, Groups, and Computers via Active Directory and b) deploying patches and software in System Center Configuration Manager (SCCM) and c) knowledge and experience in creating and editing MDM profiles to administer Apple devices via applications such as Jamf.
Knowledge, Skills, & Abilities
* Must have knowledge of Apple operating systems (mac OS and iOS) and Windows 11. Requires knowledge of administrating users, groups, and computers using Active Directory, System Center Configuration Manager (SCCM), and Jamf.
* Understands and has experience with coordinating inventory (purchasing, maintaining, determining useful life, replacing and deprovisioning).
* Demonstrates the ability to assist others in completing work assignments. Oversees and coordinates multiple simultaneous projects, prioritizing external needs with own work load. Creates documentation for procedures, training, policies, and general communication.
* Works collaboratively with other members in the College and across the campus, in person and remotely. Can learn, adapt, administrate and incorporate new or updated operating systems into existing infrastructure. Can maintain currency with changes in technologies and sees potential application to college environment.
* Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents via multiple methods. Exhibits strong customer service and interpersonal skills.
Pay, Benefits, & Work Schedule
* The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
* Classification: Technology Support Specialist / 0481 / grade 2
* The anticipated HIRING RANGE: $6264 - $7339 per month, dependent upon qualifications and experience. The salary range for this classification is: $5787 - $8430 per month.
* HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
* This is a Regular position with a one-year probationary period.
* The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.
General Information
* Review of applications will continue until the position is filled.
* This position is a sensitive position as designated by the CSU.
* A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
* The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
* In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
* Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
* Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ********************
* The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************.
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
IT/IS Technician
Information technology technician job in Los Angeles, CA
Job DescriptionSalary:
About Us
Fortech Solutions Inc. is a leader in the audio-visual industry, providing high-quality residential, private commercial, and public automation services. With 19 years of experience and a commitment to innovation, we are expanding our services to include robust IT and IS support for our valued clients.
Position Overview
We are seeking a highly skilled and motivated IT/IS Technician to join our team. In this role, you will provide exceptional IT and IS services to clients, address technical concerns, troubleshoot issues, and actively monitor systems to ensure peak performance. If you have a passion for technology, problem-solving, and delivering excellent customer service, we want to hear from you.
Key Responsibilities
Client Support
- Provide on-site and remote IT/IS support to clients.
- Respond promptly to technical concerns and inquiries.
- Train clients on system functionality and usage.
Troubleshooting and Maintenance
- Diagnose and resolve hardware, software, and network issues.
- Perform regular system maintenance and updates.
- Collaborate with AV technicians to ensure seamless system integration.
System Monitoring
- Actively monitor client systems for performance and security.
- Implement and manage IT/IS solutions, including firewalls, VPNs, and backup systems.
- Maintain comprehensive documentation of systems, processes, and changes.
Project Support
- Assist in the setup and configuration of IT infrastructure for AV projects.
- Work with the team to design, implement, and optimize IT solutions.
Qualifications
Education & Experience
- Associate's or Bachelors degree in IT, Computer Science, or a related field.
- Minimum 2 years of experience in IT support or a related role, preferably in the AV or tech industry.
Technical Skills
- Proficiency with Windows, Mac OS, and Linux operating systems.
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP).
- Experience with firewalls, routers, and managed switches.
- Familiarity with IT monitoring tools and platforms.
- Knowledge of AV systems and automation (preferred but not required).
Soft Skills
- Excellent communication and customer service skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
What We Offer
- Competitive salary based on experience.
- Opportunities for professional development and growth.
- A dynamic and collaborative work environment.
How to Apply
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to ***********************
Fortech Solutions Inc. is an equal opportunity employer.
Join Our Team
Ready to join a team that combines cutting-edge technology with world-class service? Apply today and become part of the Fortech Solutions Inc. family!
Easy ApplyIT Technician
Information technology technician job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Technician
Information technology technician job in Glendale, CA
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
IT Technician
Information technology technician job in Cerritos, CA
Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
Job Description
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
Installing and updating computer hardware/software products.
Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
Assisting in the running of cables.
Placement and installation of digital and network devices.
Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
Assessment of technical questions along with their proper escalation.
Creation/termination of user accounts.
Setting up computer/network security measures as well as configuring network access for individual users.
Offering technical support on-site, via phone, email and remotely via extended computer access as required.
Qualifications
Requirements
Associate or BS in Computer Science, Information Technology or related field.
2+ years of technical experience as a desktop analyst/technician.
CompTIA A+ certification a PLUS.
Ability to prioritize tasks and work independently.
Problem solving attitude.
Strong oral and written communication skills.
Additional Information
Full-time
Compensation: Above Market + Benefits
Location: Cerritos, CA
IT TECHNICIAN IV
Information technology technician job in Irvine, CA
Job Description
IT Technician - Level IV
Reports to: IS Director
Exempt
This is a newly created hands-on role responsible for ensuring the performance, reliability and continual improvement of the company's core IT services under the direction of the Director of IS/IT. The role oversees all aspects of infrastructure and various corporate applications such as but not limited to: ETRM, FS, TAS, M/O365 administration, service desk operations, cybersecurity, and IT project execution. The role highly interacts with upper management and plays critical part in ensuring IT support to all functional areas within the corporate office and the terminal facility.
Responsibilities:
Overseeing of all company's networking not limited to: firewalls, switches, WAPs, S2S VPN, Client VPN, etc. Strong understanding of the 7-layers ODI Model for troubleshooting is needed.
Rack/Stack/Setup/Configure servers and clustered-servers for any purpose.
Plan/provision/post-launch virtual machines for V2V/P2V migrations.
Plan and provision proper backup of all servers.
In-Depth knowledge of script via PowerShell.
Overseeing the lifecycle of desktop hardware and software, including procurement, deployment, upgrades and disposal.
Maintaining desktops operating systems, configurations, and security settings.
Troubleshoot technical issues related to desktop computers and peripherals.
Implement and enforce desktop security policies and standards.
Manage user access controls and permissions.
Lead and coordinate IT projects related to desktop infrastructure, including hardware deployments and software upgrades.
Formulate project scope, timelines, budget, and deliverables for desktop-related IT programs.
Collaborate with executive management in the understanding of the business requirements translated into technical specifications.
Monitor project progress, identify risks, and implement corrective actions.
Perform other duties as assigned, as the role evolves in the future.
Required Knowledge & Skills:
Program management and team leadership is required.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Superb ability and dexterity to manage multiple projects, activities, and tasks simultaneously.
Intermediate knowledge of MS Excel in the area of filters, pivot tables, database connections, and VBA.
High level of analytical skills to resolve issues in the areas of responsibility.
Knowledge of Window servers and desktop products.
Familiarity with Linux servers (Ubuntu & Redhat).
Knowledge of remote access setup for users.
Demonstrated ability to administer a 100+ node network, including SonicWall firewall; CISCO is acceptable.
Working knowledge of following: SCALE Computing VM System; VMWare acceptable. VOIP systems and Polycom equipment. Broadvoice preferred. Backup solutions. Carbonite backup system preferred. Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Antivirus solution. Crowdstrike preferred. Active Directory, MS Entra, and NETLOGON.
Demonstrated ability to support networked printers and MFPs.
Extreme discretion & confidentiality with the dealing with restrictive information.
Ability to clearly and concisely convey and be able to document issues and resolutions.
Work well with others. Good attitude and personable when it comes to interactions with internal and external customers.
Must have valid California driver's license.
Must be US Citizen or Permanent Resident (I-551).
Must be able to lift 50 pounds as needed.
Other Requirements:
The company operates 24/7 schedule. This position is on-call for all off-hours, weekdays, and weekends. Backup support for vacation/holidays, as needed. Flexibility to accommodate variable demands is required and non-negotiable.
Overall experience in the IT field between 5 - 7 years.
Extreme quick learner.
Compensation:
To be determined based on experience and education.
IT/OT Technician
Information technology technician job in Orange, CA
Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:
Lab Equipment and Client Workstation Setup
Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
Confirm network connectivity of CDS clients to the domain or local environment.
Assist with installing approved drivers and software required for instrument communication.
Instrument-to-PC Integration Support
Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
Troubleshoot hardware or connectivity issues during physical setup.
Server Room and Network Coordination
Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
Document physical connections and device labeling per plant standards.
User Access and Device Configuration
Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
Configure local or network printers and barcode devices as needed.
Apply hardening settings and antivirus installations under OT team direction.
Implementation Documentation and Handover
Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
Document installation steps and provide feedback on physical setup procedures.
Experience/Requirements:
2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
Strong experience with Windows client configuration, instrument connectivity, and physical network setup
Comfortable working in lab environments with strict documentation and procedural controls
Basic understanding of GxP, ALCOA+, and validated system handling
Familiarity with Active Directory, network troubleshooting, and desktop deployment
Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
Easy ApplyIT Technician
Information technology technician job in Los Angeles, CA
Job Details Entry Village Christian School - Sun Valley, CA Full Time High School $18.00 - $22.00 Hourly DayDescription
IT Technician Full Time, Non-Exempt Reports to: Systems Admin, Director Information Technology Education/Experience Required/Preferred: A high school diploma is required. Candidates working on a degree in the computer/technology field or who have strong backgrounds with computers is preferred.
General Responsibilities
The Technician provides general technology help desk support for faculty and staff. Additionally, this person also assists in setups and installations of individual computers, labs, network projects, and other general technology related tasks.
Specific Responsibilities
Setup and installation of new workstations.
Basic setup and troubleshooting of all classroom technology.
Comfortable with computers using both Mac OS and Windows.
Move equipment as needed.
Assist faculty and staff with technology needs as directed.
Respond to technology help desk tickets.
Answer IT phone calls and respond as needed.
Contact vendors for warranty and support issues.
Communicate regarding inventory movement and liquidations, and when supplies are needed.
Assist in maintaining tech office and work areas in a neat and orderly fashion.
Assist in keeping software/hardware organized and stored properly.
Assist others on the technology team when needed.
Keep abreast of new and recent trends in technology.
Participate in self-assessments and personal growth plans as directed.
Other duties as assigned by the Systems Admin, Director Information Technology.
Qualifications
Qualifications
Village Christian School seeks to hire only employees with a vibrant Christian faith. Successful candidates will possess experience in:
Overall competency using computers.
Good communication skills (written and verbal) including ability to work well with various stakeholders from VCS employees, students, and vendors.
Ability to troubleshoot software/hardware problems, setup and install computers, and provide routine computer maintenance.
Ability to provide regular maintenance and support of Windows and Macintosh OS.
Detail-oriented and able to follow multi-step directions.
Various technology-related certifications are desirable, but not required.
Maintains a commitment to the school's statement of faith in action and belief.
High school graduate.
This is a full time 40 hours a week, 12 months per year position.
This position reports directly to the Systems Admin, Director Information Technology.
Village Christian School is an equal opportunity employer. Applicants for employment are considered without regard to any protected basis under federal, state, and local anti-discrimination laws for Christian school employers. Applicants who need an accommodation in order to participate in the recruitment and hiring process should contact the Human Resources department in order to discuss reasonable accommodation.
I.T. Helpdesk Specialist II
Information technology technician job in Los Angeles, CA
The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
* Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
* Primary point of contact for all incoming help desk support tickets and IT Helpline calls
* Responsible for distributing and assigning help desk support tickets for the IT Department
* Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed
* May also participates as an after-hours support call center team member
* Provides general office support to the Information Technology Director and Manager with project as assigned
* Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
* Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
* Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
* Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
* High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
* Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
* Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
* Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
* A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
* In Office - Henderson, NV or Monterey Park, CA
* Hours - 8:00am-5:00pm
Compensation/Benefits:
* Salary: $50,000-60,000/yr
* Health, Vision, & Dental Benefits
* Wellness & Mental Health: Shared benefits available for employees and their families
* Paid Time Off: Encouraging work-life balance and personal well-being
* 401(k) Plan: Access provided through Merrill Lynch
* Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.