Information Technology Technician Jobs in Franklin Farm, VA

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: May 6, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

Job Description:- As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

. Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high-pressure situations). Your Impact Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as-needed basis Qualifications Your Experience Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues Strong analytical and problem-solving skills, self-motivated and detail-oriented with the ability to see the bigger picture Ability to work independently, as well as contribute as a team player Knowledge of one or more virtualization hypervisors - VMWare ESX/ESXi, KVM/Qemu, Citrix, XenServer, Microsoft Hyper-V Demonstrable basic knowledge with AWS and Microsoft Azure installation, configuration, and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related best practices Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred Demonstrate basic knowledge of Google Cloud Platform (GCP) and Oracle cloud infrastructure(OCI) Knowledge of deploying firewalls in one or more Public cloud infrastructures: AWS, Azure, GCP, OCI and Alibaba Experience deploying third-party networking and security services into VMware NSX for vSphere is a plus Good understanding of the following networking protocols (TCP/IP, Ethernet, VLAN, OSPF, BGP) Good understanding with Security Protocols (IPSEC / SSL-VPN / NAT) Good understanding of Unix/Linux and Windows operating systems Experience with Cisco, Checkpoint, Juniper(Netscreen), Fortinet is a plus Knowledge of traffic generation tools and scripting languages is a plus Additional Information The Team Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign it just evolves. Our technical team provides behind-the-scenes support to meet our customers' needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. In fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108000 - $175200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

DAI DCSA Help Desk Specialist | Make an Impact with Anglicotech! 💸 Annual Salary: $80,000 - $95,000 (depending on experience and education) 🔐 Clearance: U.S. Citizenship with ability to obtain a Secret security clearance 📅 Availability: Immediate We are seeking a DAI Help Desk Specialist with immediate availability that will thrive in a challenging and rewarding process-oriented environment. The DAI Helpdesk Support Specialist will provide comprehensive technical and operational support for the Defense Agencies Initiative (DAI) system, servicing between 6,000 and 6,500 users. The specialist will manage helpdesk operations, resolve system errors, provide financial and data management support, and ensure compliance with user account security protocols. Additionally, the role includes system monitoring, training, and supporting financial and budget management functions. This position requires a detail-oriented professional with expertise in troubleshooting enterprise systems and financial applications Responsibilities: Helpdesk Operations and User Support Serve as the primary point of contact for DAI helpdesk operations, managing 300-400 new tickets monthly. Provide first-level support by analyzing, prioritizing, and resolving trouble tickets. Escalate complex issues to DCSA Subject Matter Experts (SMEs) or the DAI Program Management Office (PMO). Track ticket resolution times and provide reports to the Contracting Officer's Representative (COR) and government program manager. Conduct individual and group training sessions on DAI procedures and system functionality. System Monitoring, Troubleshooting, and Error Resolution Monitor and resolve errors in purchase requisition transactions and 1164 obligation issues. Address missing supplier data and troubleshoot invoice matching discrepancies. Resolve PDS (Obligation) interface errors and support integration with U.S. Bank. Assist with resolving DTS Funds Availability Errors and invoices on hold. Reporting and Financial Data Management Compile and upload reports for non-integrated DCSA systems. Update dashboard reports for accounting, resource advisors, and budget execution tracking. Generate ad hoc transaction detail reports for various programs. Support sub-ledger to general ledger reconciliations and assist in unmatched transaction analysis. Provide Advana analytics support to meet DCSA's Defense Working Capital Fund (DWCF) needs. User Account Management and Security Compliance Manage DD2875 DAI role and responsibility access and termination requests. Validate and provision employee and contractor user accounts and responsibilities. Monitor and reactivate user accounts that have been locked due to inactivity. Audit user responsibility access in compliance with job assignments. Ensure compliance with annual Cyber Awareness training. Budget and Funds Management Support entry and resolution of Funds Authorization Document (FAD) and Allowance Obligation Budget (AOB) transactions. Assist in integrating DAI project funds control budgets and mapping task organizations. Facilitate the maturation of the Working Capital Fund accounting structure. Assist with reconciling Working Capital Fund costs and earned revenue. Provide revenue reconciliation and interagency agreement issue resolution. System Change Management and Testing Support the System Change Request (SCR) process, including documentation, tracking, and coordination with DAI PMO. Conduct regression testing and support system upgrades and new implementations. Participate in testing new functionalities and ensuring system enhancements align with operational requirements. Author system change proposals to enhance automation and integration within DAI. Training and Knowledge Management Develop and conduct new user training in procurement modules, general ledger, OBIEE, and budget execution. Provide ongoing training, including office hours and refresher sessions, for DCSA personnel. Maintain and update DCSA-specific job aids, standard operating procedures (SOPs), and work instructions. Data Architecture and Integration Support Support data services for sustaining DCSA Data Lake and Data Warehouse capabilities. Assist with WCF Billing Data Services and ABM PR/Obligation Data Services solutions. Maintain and support ServiceNow WCF Billing Data Services Solution. Required Qualifications: Security Clearance: US Citizenship required. Ability to obtain and maintain a favorably adjudicated Personnel Security Investigation (PSI.) Minimum acceptable investigation is a T-1 or a National Agency Check with Written Inquiries (NACI). Ability to obtain a Security clearance at the minimum level of Secret. Education and Experience: Have a minimum of 3 years DAI Helpdesk experience. Have a minimum of 5-10 years of DoD financial management systems support experience. Bachelor's degree in information systems, Business Administration, Finance, or a related field, or equivalent work experience. Experience working with enterprise financial systems, preferably within the Department of Defense (DoD) environment. Strong knowledge of DAI system functionality, financial reconciliation processes, and procurement operations. Proficiency in troubleshooting system errors, managing helpdesk tickets, and supporting financial and accounting systems. Ability to generate financial reports and reconcile data discrepancies within DAI. Familiarity with cybersecurity and user access compliance requirements. Excellent communication skills, with the ability to provide training and user support. Strong analytical and problem-solving skills with an emphasis on continuous improvement. Preferred Additional Skills: Prior experience supporting a Defense Working Capital Fund (DWCF) financial environment. Knowledge of DAI integration with external financial systems, including U.S. Bank, DTS, and G-Invoicing. Experience with ServiceNow or other enterprise ticket management systems. Experience with PowerBI Understanding of data analytics tools such as Advana. DoD Financial Management certification or equivalent financial system certification. ** ANGLICOTECH, LLC is an established, rapidly growing, veteran-owned small business providing Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171 compliance solutioning as well as Enterprise Information Technology Implementation and Services. Anglicotech, LLC is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Anglicotech, LLC offers competitive compensation, benefits, and great long-term career opportunities. The Benefits of Working with Us: Competitive Salary & Bonuses - Your expertise matters, and we value that. Opportunities for Growth - We believe in investing in our team's future. Health & Wellness - Comprehensive medical, dental, vision, and life insurance plans. Work-Life Balance - We support flexible working hours and 24x7 team collaboration when needed. You bring the talent; we'll support your well-being. Make a Difference Today! Your next career move could be the one that makes an impact on a global scale. At Anglicotech, we're not just hiring an Oracle EBS Technical Developer-we're looking for a game changer. Are you ready to elevate your career and support those who protect and serve? For more information or to apply, visit our website at ***************************

Inova Lorton HealthPlex is looking for a dedicated Diagnostic Imaging Technical Specialist (CT/X-Ray) to join the team. This role will be Full-Time Evening Shift from 4/10 hour shifts either Tuesday-Friday or Monday-Thursday. Sign-on bonus and relocation assistance eligible. _Inova is consistently ranked a national healthcare leader in safety, quality and patient experience._ _We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. _ *Featured Benefits:* * *Committed to Team Member Health: *offering medical, dental and vision coverage, and a robust team member wellness program. * *Retirement: *Inova matches the first 5% of eligible contributions - starting on your first day. * *Tuition and Student Loan Assistance: *offeringup to $5,250 per year in education assistance and up to $10,000 for student loans. * *Mental Health Support: *offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. * *Work/Life Balance: *offeringpaid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities*.* *Diagnostic Imaging Technical Specialist (CT/X-Ray) Job Responsibilities:* * Demonstrates a thorough understanding of Imaging principles, theory, anatomy, and pathology processes while utilizing the most appropriate techniques and/or positioning for optimal examinations, as demonstrated by exam results. * Communicates effectively with patients to obtain clinical history/informed consent from patients, or patients' charts, to assist the physician in optimizing the performance and interpretation of the examination, as evidenced by the exam results. * Demonstrates the effective use of radiation protection procedures with collimation devices and protective shielding, as evidenced by incidence reports. * Maintains an orderly, safe, and clean environment. Ensures rooms are stocked with appropriate supplies for procedures. * Performs and documents routine quality control testing of equipment. Performs/recognizes the need for routine maintenance of imagers/processors to maintain consistent quality images, as evidenced by the physician and exam results. *Diagnostic Imaging Technical Specialist (CT/X-Ray) Additional Requirements:* * *Work schedule: *4/10 hour shifts either Tuesday-Friday or Monday-Thursday * *Education: *Graduate of accredited school/program of radiography * *Licensure:* ARRT registered as a Radiologic Technologist. Must obtain CT certification in applicable modality within one year of training. The leadership team is willing to cross-train to CT for position. * *Certification:* Basic Life Support from the American Heart Association within 3 months of start. * *Experience*: Minimum of one year of imaging experience as a Rad Tech in a hospital/healthcare environment. Must be able to perform in two or more modalities with at least an even amount of time spent rotating in each annually based on needs. We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. _Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law._ We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. _Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law._ Job Type: Full-time Pay: $36.32 - $52.21 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Relocation assistance * Vision insurance Schedule: * 10 hour shift * Evening shift * Weekends only Supplemental Pay: * Signing bonus Experience: * Rad Tech: 1 year (Required) License/Certification: * ARRT Registered (Required) Work Location: In person

Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution. · Coordinate projects, and schedule and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1 OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or Research Project Work is highly desired in a healthcare setting · Understanding of how data works and looks coming from different formats is preferred

Hi, Please find one of the urgent jobs opening and send across your updated resume if you are available. Job Title: EUC/Desktop Engineer Job Type: Full Time Salary- 65k to 70k Responsibilities Core Technology • Windows 10 and Windows 11 • SCCM/Autopilot • Microsoft 365 Suite • Jabber • Citrix • Network wireless and wired • HP laptops, docking stations The below responsibilities are indicative of the work required and should not be seen as an exhaustive list. • Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software products. • Provides advanced, hands-on technical support as escalated from Service Desk. • Communicates and escalates incidents and requests. • Logs and tracks incidents and requests; reviews incident and requests. • Investigates hardware problems and performs minor system hardware and communication connection repairs • Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction or real estate moves • Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance • Aids and trains users on proper use of technology • Mentors and/or collaborates with other Technical Analysts and other members of GTS. • Participates in facility-based IT project planning and budgeting, as needed • Effectively works with regional and other GTS personnel to ensure that division priorities and standards are achieved • Adheres to and supports GTS standards, policies and procedures • Performs other duties as assigned • Must have an executive presence and excellent communication skills. Will be dealing with associate level to executive - both in person and on the phone. • Demonstrates broad knowledge of technology and solutions • Proactively manages resources and priorities workload • Demonstrated ability to multi-task; Possesses strong analytical skills • Demonstrated customer orientation; strength in analytical, math, and reasoning skills • Effectively communicates verbally and in writing • Demonstrated proficiency in MS Office applications • Provides onsite technology support on projects • Must be able to drive to assigned sites to complete work • Overtime may be required in meet project deadlines. • Sitting for extended periods of time. • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. • Physically able to participate in training sessions, presentations, and meetings. • Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management (min 30%) • Valid state driver's license. Thanks & Regards, Disha Ranjan Talent Acquisition Group-North America Tata Consultancy Services Limited Mailto: ******************** Website: ******************

Prefer Hybrid at HQ or GPO - Experience in Identity Management. o User provisioning lifecycle, application provisioning o Hands-on experience with an IGA system (e.g. Saviynt IGA, SailPoint) - Ability to work independently and perform with a high level of accuracy and attention to detail - Strong Customer Service skills o Preferably a candidate that has worked in a position with direct interaction, in-person or virtual, with various types of personnel, including mid-level and executive leadership - Strong Analytical and Research skills o Able to review and recognize inefficient or cumbersome operations and/or business processes and work with existing teams to propose/implement solutions for streamlining o Ability to review existing workflows and develop streamlining - Preferred: -RBAC Experience (Role-Based Access Control) -Strong Automation skills o E.g. PowerShell scripting, PEGA, scripting products - Mainframe/RACF and DB2 experience - Active Directory/LDS or similar LDAP experience - Remote Access Management (e.g. RSA SecurID, VPN, Citrix) - Experience with data reporting and metric products and tools (e.g. MS Power BI) - Experience in ServiceNow or similar request ticketing system ** Hybrid

We are looking for a reliable System Network Administrator to support and maintain the IT infrastructure in a factory environment. The role involves managing networking, cabling, and system administration tasks critical for seamless operations. Key Responsibilities: Install, configure, and maintain network devices, including switches and routers, in the factory environment. Perform regular maintenance of IT infrastructure, including servers and cabling systems. Monitor and ensure smooth operations of data center equipment and systems. Troubleshoot and resolve network and system issues promptly to minimize downtime. Ensure all systems adhere to security and compliance standards. Document network layouts, system configurations, and troubleshooting procedures. Support the IT needs of factory operations and collaborate with on-site teams. Key Skills and Qualifications: Strong knowledge of networking, including cabling and switching. Hands-on experience with system administration tasks (Windows/Linux). Familiarity with data center operations in a manufacturing or industrial setting. Basic understanding of IT security principles. Problem-solving skills and attention to detail. Ability to work in a fast-paced, factory environment.

The Client is looking to add to its client Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around client. Roles and Responsibilities Include: Resolve technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools. Log and route service requests and incidents in an incident management system. Provide a high level of customer service to end users on a daily basis. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications. Troubleshoot issues related to agency specific applications and web applications. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets. Collaborate with the IT leadership team to test and implement cost effective technology for District. Maintain service level agreements related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Skills: Skills Required / Desired Amount of Experience Bachelor's degree in IT or related field or equivalent experience 10 Years Installing and configuring system hardware/software in an enterprise environment 6 Years Installing operating system Required (OS) patches and upgrades 6 Years Proficient time management skills Required and detail oriented organizational skills 6 Years Expertise in supporting desktop operating systems (Windows 10 Mac OSX 10.10.X) 3 Years Experience using an endpoint management tool to provide remote support 3 Years Strong Customer Service Skills 3

SES Space & Defense is a trusted partner ensuring mission success for our customers by blanketing the globe with multi orbit end to end satellite and technology solutions which provide reliable, secure, and high bandwidth connectivity. We strive to be the only solution when success is critical, and we will take care of our employees because we recognize they are our competitive advantage. The SES S&D Team, along with our customers and partners, will achieve success through integrity, honor, and commitment. ..... SES Space & Defense is an Equal Opportunity and Affirmative Action Employer. SES Space & Defense is committed to workplace diversity, equity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by local, state, or federal law.

We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in offices nationwide. The ideal candidate would have experience working with audiovisual equipment and videoconferencing, as well as previous working in a fast-paced IT Help Desk or corporate IT environment. Duties and Responsibilities: Triage, diagnose, and provide timely resolutions to technical and nontechnical problems, sometimes in high-urgency situations or requiring hands-on troubleshooting Assist in managing videoconferencing equipment and software, developing a deep understanding of settings, software versions, and equipment use cases Maintain ownership of tickets and problems from inception to resolution Coordinate with IT asset and network teams and end-users to ensure all AV equipment requests are fulfilled in a complete and timely manner Track and manage external tickets with HP, Google, and other vendors, ensuring timely resolution Coordinate with event stakeholders regarding off-site event equipment selection and layout, and tools and techniques for best presenter and attendee experience Provide in-person support and AV vendor management at offsite events as needed Develop and improve company IT self-service catalog Generate how-to documents and video demonstrations, and lead trainings Participate in bi-monthly, off-hours IT maintenance windows to perform intrusive maintenance tasks Some travel locally and nationally to support events, regional offices, and job sites ( Other responsibilities as needed or required Basic Qualifications: Bachelor's degree in computer science or related field, or equivalent work experience 3+ years experience providing technical customer service with a focus on audiovisual in a corporate environment preferred AVIXA CTS, Biamp, Crestron, A+, Network+, or other industry certifications preferred At least one year of experience in AV for live events preferred Essential Knowledge and Familiarity: Fundamentals of audio and video IT basics e.g. subnets, ports, MAC and IP addresses, DHCP, DNS Online meeting platforms including Google Meet, Teams, Webex, Zoom Desktop conferencing peripherals: webcams, microphones, docks and hubs Conference room equipment: HDMI extenders, wireless presentation, microphones and cameras, audio and video switchers and processors, and codecs, TVs and mounts Event/presentation equipment: projectors and screens, wireless microphones, PAs, mixers, confidence monitors, video switchers and image processors, recording equipment and streaming encoders Other Software/Applications: ServiceNow, Powerpoint, Google Workspace Manufacturers: Cisco, Poly, Logitech, Crestron, Atlona, Microsoft, HP, Apple, Google, Screenbeam, Owl Labs Essential Skills and Abilities: Problem-solving and troubleshooting, using all available resources analytically and creatively in order to solve complex issues and improve practices Strong verbal communication skills, particularly communicating the implications of technology choices with only the necessary amount of technical detail Demonstrate urgency and responsiveness without alarm during stressful situations Excellent time management skills; able to progress multiple projects concurrently Alignment to Clark's Standards of Excellence: self-motivated; results-oriented; adaptable; team player; accountable; ethical; innovative; resilient; builds relationships; builds people, teams and followership; sets direction and executes Immediate Development Opportunities: Help manage relationships with vendors and trade partners Participate on multi-disciplinary teams planning and executing live events and meetings Contribute to audiovisual system design for offices around the country Lead and develop training sessions on conferencing software and other equipment Work schedule: Monday to Friday 8:30am-5:00pm in our McLean, VA office.

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position will be Remote. 60-70% Travel maybe required. Telos is looking for a Network Support Technician to work on the Army Global Unified Network (AGUN) - Increment 1 (INC1) program. The Global Enterprise Network Modernization - OCONUS (GENM-O) is a critical mission provider responsible for keeping the Army connected through global network modernization projects. The Army Global Unified Network (AGUN) - Increment 1 (INC1) will unify the next generation of Army transport to comply with the Joint Regional Security Stack (JRSS) divestiture mandate. A phased systematic approach is required to provide individual sites with standardized, updated technology systems to ensure the Army's Information Technology (IT) infrastructure is equipped to provide soldiers with cutting-edge technology to ensure applications, data, and enterprise services are accessible, trusted, and interoperable across the globe. Brings critical network administration and configuration technical expertise to the Orchestration & Automation Teams (OATs) and the Site Implementation Teams (SITs). Primary Responsibilities: Ensures the operation and maintenance of the AGUN information technology and network infrastructure. Responsible for the installation, configuration, maintenance, and reliable operation of computer systems, servers, and networks. Contributes to the overall performance, security, and availability of the program's Information Technology (IT) environment. Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users. Configures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. Manages and assigns relevant Internet Protocol (IP) space in coordination with other systems across the Army Department of Defense Information Network (DODIN-A) Operations Center. Meets with the Army DODIN-A Operations Center regularly to report on the status of the orchestration implementation and overall network health. Ensures the direct down trace configuration, troubleshooting and touch labor, providing input for local IT personnel assisting with network maintenance. Collaborates with assigned technical team to implement base configuration files for any changes that need to be made to new devices. Develops, maintains, and updates technical documentation such as enterprise architecture, application/system design, and network architecture and design. Requirements Basic Qualifications: Bachelor's degree and 5+ years of related experience or a Masters and 3+ years of related experience. A combination of education and experience will be considered in lieu of a degree. Prior experience working within Army's IT infrastructure. US Citizen with a Secret security clearance. IAT I, OS Salary: $86,000-108,000.00 per year, depending on experience and qualifications. Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************* Telos Corporation is an EEO/AA employer.

IT Administrator - (TS/SCI) - Reston, VA DISHER is partnered with a military consulting company to add an experienced IT administrator. You will be supporting O&M work at the Defense Intelligence Agency's (DIA's) Defense Counter Proliferation (DCP-1) and Underground Facility Analysis Center (UFAC). DTRA/CXA contractor engineering supports DIA's characterization process with technical subject matter experts (SMEs). DTRA provides, via this contract, engineers, and scientists to support this mission. What it's like to work here: This small company's mission is to provide unparalleled support to our Nation in its fight for security and freedom. They provide innovative security, training, and operational support services to meet the challenges of government agencies and commercial organizations in difficult environments worldwide. What will make you successful:Technical Expertise: You have a strong foundation in server maintenance and desktop security practices. Familiarity with mini supercomputer systems is highly beneficial, especially experience with software installations on 2k-3k core platforms.Real-World IT Experience: Hands-on experience in maintaining IT infrastructure, troubleshooting, and ensuring compliance within a professional environment.Adaptability & Team Collaboration: You thrive in an environment where you can apply diverse skills and are comfortable adapting to varied technical needs to support our team's mission.Focus on Compliance & Security: A proactive approach to compliance and cybersecurity is essential, ensuring that systems are protected and compliant with industry standards. What you will get to do:Maintain and support servers, ensuring seamless operational functionality and uptime.Administer desktop and laptop security, managing updates and cybersecurity protocols.Work with mini supercomputers, supporting installation and functionality for 2k-3k core systems.Ensure departmental compliance with relevant IT and security standards to keep our systems running smoothly and securely.Contribute to a collaborative environment where a diverse range of technical skill sets is valued and utilized. Security Clearance / Location Requirements:Must be a US Citizen.Clearance - this position requires the ability to acquire and maintain a TS-SCI clearance.Location - this position supports the ARA and requires travel to Reston, VA, and other program support areas.

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: May 6, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

*Inova Springfield HealthPlex* is seeking a dedicated *Diagnostic Imaging Technical Specialist (CT/X-Ray)* to join the team. This role will be Full-Time Shift Wednesday - Friday 9am - 5:30pm and every Saturday and Sunday 3pm- 11:30pm. Sign-on bonus and relocation assistance eligible. _Inova is consistently ranked a national healthcare leader in safety, quality and patient experience._ _We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. _ *Featured Benefits:* * *Committed to Team Member Health: *offering medical, dental and vision coverage, and a robust team member wellness program. * *Retirement: *Inova matches the first 5% of eligible contributions - starting on your first day. * *Tuition and Student Loan Assistance: *offeringup to $5,250 per year in education assistance and up to $10,000 for student loans. * *Mental Health Support: *offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. * *Work/Life Balance: *offeringpaid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities*.* *Diagnostic Imaging Technical Specialist (CT/X-Ray) Job Responsibilities:* * Demonstrates a thorough understanding of Imaging principles, theory, anatomy, and pathology processes while utilizing the most appropriate techniques and/or positioning for optimal examinations, as demonstrated by exam results. * Communicates effectively with patients to obtain clinical history/informed consent from patients, or patients' charts, to assist the physician in optimizing the performance and interpretation of the examination, as evidenced by the exam results. * Demonstrates the effective use of radiation protection procedures with collimation devices and protective shielding, as evidenced by incidence reports. * Maintains an orderly, safe, and clean environment. Ensures rooms are stocked with appropriate supplies for procedures. * Performs and documents routine quality control testing of equipment. Performs/recognizes the need for routine maintenance of imagers/processors to maintain consistent quality images, as evidenced by the physician and exam results. *Diagnostic Imaging Technical Specialist (CT/X-Ray) Additional Requirements:* * *Work schedule: *Wednesday - Friday 9am - 5:30pm and every Saturday and Sunday 3pm- 11:30pm * *Education: *Graduate of accredited school/program of radiography * *Licensure:* ARRT registered as a Radiologic Technologist. Must obtain CT certification in applicable modality within one year of training. * *Certification:* Basic Life Support from the American Heart Association within 3 months of start. * *Experience*: Minimum of one year of imaging experience as a Rad Tech in a hospital/healthcare environment. Must be able to perform in two or more modalities with at least an even amount of time spent rotating in each annually based on needs. *About Us* We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. _Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law._ Job Type: Full-time Pay: $36.32 - $52.21 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Referral program * Relocation assistance * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift * Night shift Supplemental Pay: * Signing bonus Education: * Associate (Required) Experience: * Medical imaging: 1 year (Required) License/Certification: * BLS Certification (Required) * ARRT (Required) Ability to Commute: * Alexandria, VA 22310 (Required) Work Location: In person

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career You will work firsthand with our valued Public Sector customers, supporting their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals. As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for critical issues, release reviews, upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer's implementation and business priorities, proactively driving best practices to help continuously improve their security posture. You will regularly participate in technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, stronger partnerships, and enhanced cybersecurity outcomes. Your quick thinking and proactive support provide the fast assistance our Public Sector clients need to keep their environments secure-meaning you'll need to move quickly, think strategically, and provide expert technical assistance in high-pressure situations.. Your Impact Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides Provide on-call support 24x7 on an as-needed basis including weekend and holidays Qualifications Your Experience Minimum of 5 years of network security experience, with a preference for experience supporting government or public sector clients Expertise in TCP/IP, advanced knowledge of LAN/WAN technologies, and general routing/switching Understanding of packet flow across multiple OSI layers Extensive experience troubleshooting Remote Access VPN solutions Ability to independently debug broad, complex, and unique networks with mixed media and protocols Proficiency with network troubleshooting tools Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred Preferred Skills Experience working with U.S. government, federal, state, or local agencies Virtualization experience (AWS, Azure, VMware, OpenStack) Experience with Windows, Mac OS, and Linux (debugging, editing registries, plist, etc.) Multi-vendor interoperability exposure Authentication protocols - LDAP, TACACS+, Radius, SAML BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience-or equivalent military experience Additional Information The Team Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign it just evolves. Our technical team provides behind-the-scenes support to meet our customers' needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. In fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $108000 - $175200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. This position is a full-time role that will REQUIRE relocation to a client in the United States. Relocation assistance is provided for the move after the initial training period. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution. · Coordinate projects, and schedule and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1 OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or Research Project Work is highly desired in a healthcare setting · Understanding of how data works and looks coming from different formats is preferred · Willing to commute to the Washington DC area

We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in offices nationwide. The ideal candidate would have experience working with audiovisual equipment and videoconferencing, as well as previous working in a fast-paced IT Help Desk or corporate IT environment. Duties and Responsibilities: * Triage, diagnose, and provide timely resolutions to technical and nontechnical problems, sometimes in high-urgency situations or requiring hands-on troubleshooting * Assist in managing videoconferencing equipment and software, developing a deep understanding of settings, software versions, and equipment use cases * Maintain ownership of tickets and problems from inception to resolution * Coordinate with IT asset and network teams and end-users to ensure all AV equipment requests are fulfilled in a complete and timely manner * Track and manage external tickets with HP, Google, and other vendors, ensuring timely resolution * Coordinate with event stakeholders regarding off-site event equipment selection and layout, and tools and techniques for best presenter and attendee experience * Provide in-person support and AV vendor management at offsite events as needed * Develop and improve company IT self-service catalog * Generate how-to documents and video demonstrations, and lead trainings * Participate in bi-monthly, off-hours IT maintenance windows to perform intrusive maintenance tasks * Some travel locally and nationally to support events, regional offices, and job sites ( * Other responsibilities as needed or required Basic Qualifications: * Bachelor's degree in computer science or related field, or equivalent work experience * 3+ years experience providing technical customer service with a focus on audiovisual in a corporate environment preferred * AVIXA CTS, Biamp, Crestron, A+, Network+, or other industry certifications preferred * At least one year of experience in AV for live events preferred Essential Knowledge and Familiarity: * Fundamentals of audio and video * IT basics e.g. subnets, ports, MAC and IP addresses, DHCP, DNS * Online meeting platforms including Google Meet, Teams, Webex, Zoom * Desktop conferencing peripherals: webcams, microphones, docks and hubs * Conference room equipment: HDMI extenders, wireless presentation, microphones and cameras, audio and video switchers and processors, and codecs, TVs and mounts * Event/presentation equipment: projectors and screens, wireless microphones, PAs, mixers, confidence monitors, video switchers and image processors, recording equipment and streaming encoders * Other Software/Applications: ServiceNow, Powerpoint, Google Workspace * Manufacturers: Cisco, Poly, Logitech, Crestron, Atlona, Microsoft, HP, Apple, Google, Screenbeam, Owl Labs Essential Skills and Abilities: * Problem-solving and troubleshooting, using all available resources analytically and creatively in order to solve complex issues and improve practices * Strong verbal communication skills, particularly communicating the implications of technology choices with only the necessary amount of technical detail * Demonstrate urgency and responsiveness without alarm during stressful situations * Excellent time management skills; able to progress multiple projects concurrently * Alignment to Clark's Standards of Excellence: self-motivated; results-oriented; adaptable; team player; accountable; ethical; innovative; resilient; builds relationships; builds people, teams and followership; sets direction and executes Immediate Development Opportunities: * Help manage relationships with vendors and trade partners * Participate on multi-disciplinary teams planning and executing live events and meetings * Contribute to audiovisual system design for offices around the country * Lead and develop training sessions on conferencing software and other equipment Work schedule: Monday to Friday 8:30am-5:00pm in our McLean, VA office.