Help Desk Analyst
Information Technology Technician Job In Charleston, SC
About Us:
We are a dynamic architecture and design firm focused on creating transformative spaces. We are looking for a proactive Help Desk Analyst to provide essential IT support, ensuring our team's technology runs smoothly across multiple offices.
Key Responsibilities:
Act as the primary contact for hardware, software, and network troubleshooting, providing prompt support to end users.
Troubleshoot industry-specific software like Autodesk Revit, Bluebeam Revu, and Adobe Creative Suite.
Manage user accounts, hardware setups, and software installations, ensuring secure configurations.
Utilize Kaseya Datto for help desk ticketing, tracking, and resolving support requests.
Assist in maintaining and troubleshooting printers, large-format plotters, and office equipment.
Provide remote support via Datto RMM/Splashtop RDP and TeamViewer for employees across multiple locations.
Collaborate with the IT team on cybersecurity best practices, including monitoring for potential threats and implementing security updates.
Preferred Qualifications:
2+ years of IT support experience, ideally within an architecture or design firm.
Proficiency with Windows and mac OS operating systems.
Experience with Kaseya Datto or similar help desk ticketing systems.
Familiarity with Autodesk Revit, Bluebeam Revu, and Adobe Creative Suite.
Basic networking skills, including VPN setup and Wi-Fi troubleshooting.
Exposure to cybersecurity concepts and experience implementing security measures.
Strong communication, problem-solving, and multitasking abilities.
Why You'll Love Working Here:
Join a creative, collaborative team working on exciting design projects.
Exposure to innovative technology solutions and cybersecurity practices.
Competitive salary, benefits package, and opportunities for career development.
Information Technology Help Desk Support
Information Technology Technician Job In Summerville, SC
Job Title: IT Help Desk Support Specialist
ADVYON Business Technology, an award-winning information technology (IT) company in Summerville, SC, is looking for an IT Help Desk Support Specialist to work directly with businesses in the Charleston, SC, area. We want people passionate about customer service and technology to add to our growing team.
Responsibilities:
Answering incoming calls, emails, and tickets from clients and addressing their technical inquiries
Dispatching technical support tickets to the appropriate teams and following up on their progress
Setting up new computers, laptops, and other technology devices for clients
Assisting in the resolution of technical issues, including hardware and software problems
Performing general IT tasks, including software and hardware installations, troubleshooting, and maintenance
Documenting all technical support activities and updating clients on the status of their issues
Maintaining a high level of customer satisfaction by providing timely and effective technical support
Some dispatching to customer sites may be required.
Requirements:
A bachelor's degree in computer science or a related field or equivalent work experience.
Strong customer service skills and the ability to effectively communicate technical information to non-technical individuals
Basic knowledge of computer hardware, software, and operating systems
Ability to prioritize and manage multiple tasks and projects in a fast-paced environment
Familiarity with ticket tracking systems, remote desktop tools, and basic network troubleshooting techniques
Excellent problem-solving and analytical skills
A clean record is
required
. ADVYON is SLED Certified and works with Law Enforcement, Local Government, Schools, and Government Contractors
Able to demonstrate professionalism in communication and appearance
Employees who excel here are:
Resourceful and able to find creative solutions to problems
Polite, respectful, and have great people skills; previous customer service experience is preferred
Team players
They enjoy and prefer a working environment where they can perform at their best without being micro-managed.
Self-starters who can manage their own time and responsibilities.
This is a full-time position with competitive salary and benefits packages. If you are passionate about technology and providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Hardware Restoration Specialist
Information Technology Technician Job In North Charleston, SC
The Charleston Hardware Company, established in 1999, specializes in antique reproduction hardware sales and restoration services. . We work closely with building professionals and homeowners to provide customized and bespoke hardware solutions.
Role Description
This is a full-time on-site role as a Hardware Restoration Specialist at Charleston Hardware Co. in North Charleston, SC. Our hardware is cast in India. Finishing and packaging is done at our warehouse. The job entails fine tuning with the use of drill press, sand blaster, polishing wheels and hand antiquing order per requirements. There is both an
artistic and engineering
component to this position.
Qualifications
Critical eye for detail
pursuer of perfection
able to work independently
Excellent problem solving skills
Artistically inclined
3rd Shift Industrial Site Technician (Electrical) - Charleston, SC
Information Technology Technician Job In Charleston, SC
Charleston, SC, United States Full-time Job Category: Service Employee Group: Employee Employment Type: Undefined term Full-time/part-time position: Full-time Workplace: On-site
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
Hours: 10:30 pm - 7:00 am
Looking for Candidate to live no farther than 45 Min to 1 Hour from Site
Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world's largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.
Principal Responsibilities:
Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
Provide on-call service as part of a rotation, including after-hours support.
Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
Perform post-repair audits to ensure safety features are functional.
Document findings and recommend corrective actions, including safety notifications to customers.
Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
Produce electronic documentation using company tools, obtaining customer signatures.
Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
Complete service reports and other required documents accurately and promptly.
Communicate with the Field Operations Manager and Service Coordinator following established practices
Maintain company-issued equipment, vehicles, and assets in proper working order.
Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
Follow established safety rules and procedures, including customer guidelines.
Participate in monthly safety meetings.
Perform other responsibilities as assigned by the supervisor.
Qualifications
Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience.
Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required.
Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion.
Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.
Additional Information
What we offer:
Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc.
Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device-an innovative feature facilitating continuous learning and career development.
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
PI6069ea4c3a05-26***********5
Operations/Support Associate (logistics)
Information Technology Technician Job In Mount Pleasant, SC
The Operations Team Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store.
The Operations Team Associate position is non-exempt, and schedules include nights and occasionally weekends.
Essential Functions:
Receiving: • Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks. • Processing and product Placement: • Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor. • Applies sensor tags per company standard. Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling. • Ensures the cleanliness of the receiving area following processing on truck days. • Maintains a safe shopping and working environment • Other • Exhibits a warm and friendly demeanor when helping customers. • Greets all customers and insures that their needs are met. • Adheres to Belk's dress code policy. •
Non-Core Store Operations:
The OTA is expected to assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to: • Seasonal sets • Floor moves • Daily maintenance • Fill Ins • Daily Standards • Recovery • Supports the store's focus on Relentless Customer Care • Ability to ring the register
Education / Experience Requirements:
Entry Level Minimum Education & Experience: • Must be 18 or rising senior in high school Preferred Education & Experience: • High school diploma or GED preferred Physical Requirements: Describe any physical requirements of job.
EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical • Ability to use computer keyboard, standard telephone and other related business equipment • Ability to lift between 10 and 72 lbs at floor level and/or team lift when necessary • Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks • Ability to stand for long periods of time • Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks • Ability to work at a safe and steady pace
Warranty Coordinator & Technical Support Specialist
Information Technology Technician Job In North Charleston, SC
Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Careers ❯ ❯ Warranty Coordinator & Technical Support Specialist **Warranty Coordinator & Technical Support Specialist**
**Warranty Coordinator & Technical Support Specialist**
North Charleston, SC, United States of America In-Person | $80,000 **Position Summary**
As a Warranty Coordinator & Technical Support Specialist, you will play a crucial role in ensuring customer satisfaction by efficiently managing warranty claims, providing technical support to dealers, and representing the company at trade shows and training events. You will be responsible for evaluating warranty claims, maintaining detailed records, and collaborating with various teams to address technical issues promptly.
**Responsabilities**
* **Evaluate Warranty Claims:** Review and assess warranty claims submitted by dealers and customers, ensuring compliance with warranty policies and procedures.
* **Technical Support:** Provide technical assistance to dealers and customers via phone, email, or occasional on-site visits, troubleshooting equipment issues and offering solutions.
* **Record Keeping:** Maintain accurate and up-to-date records of all warranty claims, including documentation of repairs, parts replaced, and customer communications.
* **Travel:** Travel occasionally to attend trade shows, dealer meetings, and training sessions to promote company products and provide technical training and support.
* **Collaboration:** Work closely with internal departments such as engineering, quality assurance, and customer service to resolve technical issues and improve product reliability.
* **Continuous Improvement:** Identify opportunities to streamline warranty processes, improve product quality, and enhance customer satisfaction.
**Experience**
Less than 5
**Skills**
* **Strong Communication Skills**: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical audiences.
* **Analytical Skills**: Strong problem-solving and analytical skills, with the ability to evaluate warranty claims and identify root causes of equipment failures.
* **Detail-Oriented**: Exceptional attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize work effectively.
* **Customer Focus:** Dedication to providing exceptional customer service and ensuring customer satisfaction with prompt and effective resolution of warranty issues.
**Qualifications/Education**
* **Technical Background**: Previous experience in heavy equipment manufacturing or a similar industry is preferred.
* **Travel Flexibility:** Willingness to travel occasionally for trade shows, dealer meetings, and training events, both domestically and internationally.
**Benefits**
Join our team and become part of a dynamic company culture that values innovation, collaboration, and customer excellence. If you are passionate about heavy equipment and enjoy providing technical support to customers, we invite you to apply for the Warranty Coordinator & Technical Support Specialist position.
* **If you are interested in this job offer, please send your resume to this email address: ******************
Information Technology Technician II
Information Technology Technician Job In Moncks Corner, SC
BERKELEY ELECTRIC COOPERATIVE, INC. SPECIFICATIONS INFORMATION TEHCNOLOGY TECHNICIAN II OBJECTIVES * To install, configure, monitor, troubleshoot, and maintain Information Technology (IT) systems, VoIP Phone System, and standalone hardware and software. Provide network access to hardware and software systems.
* To provide a single point of contact for end users to receive technical support.
* To deliver efficient, reliable IT services.
POSITION SPECIFICATIONS
EDUCATION:
Associates Degree in Information Technology (IT) or equivalent industry recognized certification(s). Applicable experience may be substituted in lieu of education/certification. Additional formal training in network operations, data routing, communications protocols (including, but not limited to: Transmission Control Protocol (TCP), Internet Protocol (IP), Hyper Text Transfer Protocol (HTTP), Open Systems Interconnection (OSI) model, and computer networking concepts) is recommended.
EXPERIENCE:
At least three (3) years' experience in the Information Technology industry. An additional two (2) years is required to acquire requisite skills.
JOB KNOWLEDGE:
A complete understanding of Cooperative operations and how the IT systems contribute to the Cooperative's mission and benefit the end user. A detail functional knowledge of IT systems including personal computers, servers, peripherals, operating systems, smart phones, tablets and network switches. A working knowledge of how the Cooperative's IT systems interface and function together.
ABILITIES & SKILLS:
Ability to install, configure, operate and troubleshoot IT hardware. To install, setup and run various software packages. Capacity to operate and interpret different maintenance/monitoring software packages. Capability to apply proven decision making skills. Possess proficient analytical troubleshoot skills.
WORKING CONDITIONS:
Work will primarily be conducted inside. Some overtime required. Position requires regular on-call assignments. Irregular hours during emergencies will be required. Frequent local travel within the service territory and some overnight travel required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.
Help Desk Technician
Information Technology Technician Job In Goose Creek, SC
We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships.
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team.
Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Duties:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Required Skills:
Excellent customer service skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customer service experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
Information Technology Intern
Information Technology Technician Job In Moncks Corner, SC
Information Technology Intern Requisition Number: 7872 Location: Moncks Corner Position Type: Summer Unit Number - Unit Name: Experience Required: See Position Requirements Education Required: College Student Recruiting Start Date: Sep 17, 2024 Recruiting End Date: Jan 3, 2025 Job Posting: Internal and External
At Santee Cooper, we are committed to being the state's leading resource for improving the quality of life for all South Carolinians. Our team is passionate about innovation, solving complex challenges, and delivering high-quality solutions. We are looking for driven individuals who are eager to learn and contribute to cutting-edge projects.
**Position Overview:**
As an Information Technology Intern at Santee Cooper, you will work alongside our IT professionals to support various IT projects and daily operations. This role provides an excellent opportunity to develop your technical skills, work on real-world IT issues, and contribute to our technology initiatives.
**What We Offer:**
• Hands-on experience in various aspects of IT and Technology Management like Cybersecurity, Application Support and TS Project Management.
• Mentorship and learning opportunities from experienced professionals.
• Potential for full-time employment upon successful completion of the internship.
**Additional Information:**
• Internships begin on May 19, 2025
• Interns will work 40 hours per week for a period of 10-12 weeks
**Qualified candidates must:**
• Have completed their first year at a 4-year college/university or 2-year college/university (transfer program).
• Be pursuing a degree in Computer Science, Computer Engineering (EAC/ABET accredited programs are preferred) or related field of study.
• Successfully undergo pre-employment physical and drug screen if selected for this position.
**Salary Ranges:**
Rising Sophomore: $21.00 per hour
Rising Junior: $22.00 per hour
Rising Senior: $23.00 per hour
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
IT Operations Administrator
Information Technology Technician Job In Charleston, SC
Business
We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!
Job Title: IT Operations Administrator
Reports to: Director, IT
FLSA Status:
Exempt Supervise Others: No
Primary Responsibilities: The IT Operations Administrator is responsible for managing and maintaining the company's IT infrastructure, ensuring optimal performance, security, and availability. This role involves overseeing servers, networks, and other critical systems, as well as providing technical support and troubleshooting.
Skills & Competencies:
Technical Skills
• Technical Proficiency: Deep understanding of network architectures, cloud services, data center operations, and cybersecurity principles.
• IT Service Management (ITSM): Familiarity with frameworks like ITIL to design, deliver, and monitor IT services.
• Cloud Infrastructure Management: Experience with cloud platforms and managing cloud-based services.
• Network Security: Knowledge of network security protocols and compliance regulations.
• DevOps Practices: Understanding of DevOps methodologies and tools for continuous integration and delivery.
• Data-Driven Decision Making: Ability to analyze and interpret data to inform strategic decisions.
Soft Skills
• Leadership and Team Management: Ability to inspire and motivate teams, manage cross-functional teams, and delegate tasks effectively.
• Strategic Planning: Skills in developing and executing IT strategies, managing budgets, and driving process improvements.
• Communication: Excellent communication skills to convey complex technical information to non-technical stakeholders.
• Problem-Solving: Strong critical thinking and problem-solving abilities to address and resolve issues promptly.
• Adaptability: Flexibility to adapt to changing technologies and business needs. • Decision-Making: Ability to make informed decisions under pressure and consider various perspectives.
Essential Job Functions:
• Manage and maintain servers, networks, and other IT infrastructure components.
• Monitor system performance and ensure high availability and reliability.
• Perform regular system updates, patches, and backups.
• Troubleshoot and resolve hardware, software, and network issues.
• Implement and manage security measures to protect IT infrastructure.
• Collaborate with other IT staff to plan and implement new technologies.
• Document IT infrastructure configurations and procedures.
• Provide technical support to end-users and resolve IT-related issues.
• Ensure compliance with company policies and industry regulations.
Key Metrics & Responsibilities:
• Strong troubleshooting skills.
• Ability to communicate technical concepts to technical and non-technical audience.
• Able work independently and seek help when needed.
• Must be able to work in a high-pressure team environment, handle multiple tasks and react quickly to software problems and issues.
• Must adapt to rapidly changing technologies
• Interest in expanding one's knowledge in the technology industry
Physical Requirements:
• Capable of working extended hours, to include evenings, weekends and holidays as necessary.
• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
• Position may involve sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to or more than 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
• Must have finger dexterity for typing/using a keyboard.
Environmental Requirements:
• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time
Why work for Maymont Homes ?
Our Mission - “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package - our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.
Huge parent company - support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth - with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
#MYMT
Internal Systems & Messaging IT Specialist
Information Technology Technician Job In Charleston, SC
Essential Job Functions:
Clearance Type Required : TS/SCI
Job Responsibilities
Perform initial configuration and installation of Server and Workstations hardware, software, and peripherals.
Identify, log, and resolve technical problems with Servers, Workstations, and network systems.
Upgrade software and hardware on Servers and network infrastructure.
Integrate and automate cycles and Windows activities through an automated batch manager, “Control-M”.
Manages, monitors, and implements security configurations for virtual environments and networks.
Manages, monitors, and implements patches (Operating System an application) for servers, workstations, and network devices.
Analyze, evaluate, and test software/hardware problems and submit findings to management officials.
Assist management in the operation of desktop related services.
Leadership Responsibilities:
Builds relationships with the team members and represents their interests when discussing needs with APM or client.
Involvement in recruiting, interviewing, and selection of future team members.
Creates an expectations document for the team to ensure compliance with needs of the area/client.
Establishes and maintains recurring 1 on 1 coaching meetings with employees for coaching and development.
Submits systems access requests as needed for new hires, etc.
Conducts team introductions for new hires and trainings.
Independently devises ways to improve processes and improve systems efficiency for processes and procedures.
Assists Assistant Project Manager with projects and other responsibilities.
Must be able to work on several tasks simultaneously and to work independently without any higher-level coordination or direction for day-to-day activities.
Qualifications: (what are the required minimums for the position - Reference L-cat Description)
A four-year degree in information technology or business-related field is preferred. (Experience may be substituted for education as follows: 2 years of college + 2 years' experience relative to the specific position or 4 years' experience relevant to the specific position.)
Knowledge and experience with the administration of personal computers and Desktop computer hardware, running Windows 2010 or future elaborations in a Windows network environment
Experience with PC workstation operations including O365 Office Suite word processing, spreadsheets, and electronic mail, local area network and Wide Area Network hardware infrastructure.
Experience with the installation, configuration, and maintenance of Network Printers
Knowledge and experience in the administration of Active Directory
Knowledge and experience in the administration of network shares and permissions.
Knowledge and experience with Windows PowerShell for system administration
Knowledge and experience in the administration of VMWare and vSphere
Knowledge and experience in the administration of SAN/NAS Storage
Knowledge and experience in the administration Windows Server 2019 and 2022
Knowledge of and/or experience with “Control-M” batch scheduling software or similar software
Work Schedule:
The contractor employee will work an 8-hour shift with a non-compensated 45-minute lunch (See your Project Manager for work schedule). Additional hours may be required and must be authorized by your Project Manager and DoS Management. Must be able to work onsite 5 days a week.
IFAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
IT SPECIALIST (SYSANALYSIS)/IT SPECIALIST (ENTARCH)
Information Technology Technician Job In Charleston, SC
Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered.
There may or may not be actual vacancies filled from this flyer.
Notice of Result letters will not be sent to applicants who respond to this flyer.
Responsibilities You will plan, design, and develop C4ISR systems, ensuring successful integration and implementation.
You will analyze requirements, troubleshoot issues, and develop solutions to technical problems.
You will collaborate with IT specialists, engineers, and contractors to ensure system success.
You will contribute to progress reports and participate in meetings to provide updates on project status.
You will help analyze cost, schedule, and manpower requirements to ensure customer satisfaction.
You will develop project planning documentation to secure tasking and manage resources effectively.
You will brief customers, prepare proposals, and consult with DoD and federal agencies on project matters.
Requirements Conditions of Employment Qualifications Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving.
1.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
IT-related experience demonstrating this competency include: Utilize analytical skills, evaluation techniques, and re-engineering methods to assess the technical, financial, and programmatic implications of prospective IT endeavors.
2.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT-related experience demonstrating this competency include: Manage stakeholder requirements from internal/external agencies helping execute and accomplish organizational goals and objectives.
3.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
IT-related experience demonstrating this competency include: Providing leadership, guidance, and mentorship to the workforce communicating organizational goals and objectives while aligning with the command's initiatives.
4.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
IT-related experience demonstrating this competency include: analysis, reporting, coordinating, and facilitating working groups to meet and resolve project objectives.
In addition: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or NO-04 pay band in the Federal service or equivalent experience in the private or public sector.
Specialized experience must demonstrate the following: Manage AND/OR supervise plan, design, implement, and integrate C4ISR systems, analyze requirements, troubleshoot issues, coordinate with teams, and contribute to progress reports, cost analysis, and project documentation.
Additional qualification information can be found from the following Office of Personnel Management website: ************
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education N/A Additional Information This position is covered by the Department of Defense Priority Placement Program.
Several vacancies may be filled.
Relocation incentives as described in 5 USC 5743 may be authorized in accordance with applicable regulations.
PCS is not authorized.
Certain incentives (such as recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.
Policy information may be found at: ***********
secnav.
navy.
mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.
pdf.
Veteran's preference does not apply when selecting individuals under this specific hiring authority.
However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.
IT Support Analyst
Information Technology Technician Job In Charleston, SC
MAU is hiring an IT Support Analyst for Robert Bosch in Charleston, SC. As an IT Support Analyst, you will install, diagnose, maintain, and upgrade or replace hardware to ensure optimal performance. This is a direct-hire opportunity. Benefits Package * 401k
* 401k matching
* Extended leave
* Sick leave
* Life insurance
* Health insurance
* Dental insurance
* Vision insurance
* Accidental loss
* Short term disability
* Long term disability
* Paid vacation
* Paid holidays
* Paid time off
* Opportunity for advancement
Shift Information
* Monday to Friday; 8:00 AM to 5:00 PM
Required Education and Experience
* Bachelor's degree OR
* 8+ years of IT experience in a manufacturing environment
General Requirements
* Strong technical expertise in IT client hardware, hands-on troubleshooting skills, and the ability to interpret technical manuals and procedural documentation
* Proficient in analyzing complex issues and delivering effective solutions
* Familiarity with Microsoft Office products and software distribution systems (e.g., MSSCCM)
* Skilled in prioritizing and executing tasks efficiently in high-pressure environments, with a strong customer service orientation
* Collaborative team player who thrives in diverse environments and can serve as a trusted business advisor and resource for colleagues
* Sound understanding of local, regional, and global business needs, with the capability to translate them into IT solutions
* Experienced in gathering customer requirements across various IT domains, even outside of specific technical expertise
Essential Functions
* Provide Tier 2 support for facility computer systems, computers, and peripherals
* Install, diagnose, maintain, and upgrade/replace hardware to ensure optimal performance
* Represent the central IT organization at regional locations and act as a customer advocate within IT
#PS
Information Technology Specialist
Information Technology Technician Job In North Charleston, SC
Who We Are: At The Urban Electric Co., we make it our mission to recruit and retain highly skilled and passionate individuals. Because we have a genuine respect for the talents and story of every member of our team, our culture attracts a wide variety of personalities and backgrounds to create an eclectic and fun atmosphere. Each of our company's products is bench-made and hand-finished at our 180,000 sq. ft. headquarters in Charleston, which houses the talented engineers, sales and marketing professionals, designers, and craftsmen who make up our team. We pride ourselves on manufacturing processes that secure the growth and sustainability of artisanal craft for the future by using modern techniques that enhance and refine the hand-build approach as opposed to replacing it. Some Benefits & Perks of Working at The Urban Electric Co.
Opportunity for very generous quarterly bonuses through the company PMB (Productivity Metric Bonus) program
Medical & dental insurance with employer contributions
401(k) savings plan with employer match
Paid parental leave for new moms and dads
Generous paid time off and holidays
A company-wide health & wellness initiative
An on-site barista with complimentary drinks and snacks
Robust training program with room for growth and merit based advancement
Who You Are: As an IT Specialist at UECo, you provide high-touch technical support, manage complex systems, and ensure the security and stability of the organization's IT infrastructure. You are as passionate about delivering an excellent customer experience as you are about technology. The ideal candidate has experience in system administration, troubleshooting, and information security. A Day in the Life:
Provide high-touch support and respond promptly to service requests using ticketing software and system administration tools
Establish a high level of personal credibility and build strong professional working relationships with internal clients
Install, configure, secure and maintain systems and software
Primary support for ERP systems including trouble tickets, patching and upgrades
Ensure backups of all systems are completed and verified
Automate tasks to drive efficient workflows
Utilize monitoring solutions to ensure all systems are operating nominally
Support local network and telecommunications services
Regularly travel between our Ashley River Campus (ARC - 4500 Leeds) and Cooper River Campus (CRC - 2120 Noisette) to support operations, attend meeting, and ensure seamless communication and collaboration across both locations.
What Will Set You Up for Success:
A high school diploma or equivalent.
You enjoy solving problems. You love taking on difficult challenges and finding solutions.
You can understand the reason behind a process, but you're also enthusiastic about spotting room for improvement.
You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
You can manage your time and prioritize to meet shifting responsibilities and needs.
You're a flexible team player, willing to do whatever it takes to get the job done.
You think on your feet. You like learning new things and you can learn quickly. When things change, you know how to roll with the punches.
You communicate clearly. You write well. You speak eloquently.
You can explain just about anything to anyone, and you're comfortable communicating in writing and on the phone.
You are motivated and driven. You volunteer for new challenges without waiting to be asked. You're going to take ownership of the time you spend with us and truly make a difference. Our motto “Always Proud, Never Satisfied” resonates with you!
You're a star at multi-tasking and managing multiple on-going projects at once.
What Will Impress Us:
A Bachelor of Science in Information Technology, Computer Science, or related field of study
Advanced knowledge of Windows, Mac, and Chrome operating systems
Good working knowledge of Windows Server, and Linux
Proficient in Azure and AWS administration
Experienced at troubleshooting network related issues
Advanced knowledge of Microsoft 365 Applications
Powershell, Python, Bash or other scripting language experience
Experience with Microsoft Admin Center, Cisco Meraki, Mimecast, and other infrastructure management platforms
Help Desk Technician
Information Technology Technician Job In Charleston, SC
Are you an IT Helpdesk Technician who is interested in the stability of working for a $700B Private Equity Firm but can leave your mark on the technical direction of a rapidly growing, intrapreneurial "start-up" that is based in the low country, and poised to have explosive growth over the next four years, then this could be the opportunity for you!
The Help Desk Support Technician is primarily responsible for providing front-line support and ensuring tickets are triaged, assigned, and updated for all ticket agents. Provide basic level support for in-office and remote employees. Work closely with IT team to keep IT documentation updated across IT Systems and processes.
You Want:
To join an organization that will allow you to do innovative work and help shape its future technology roadmap.
Work in an environment that allows you to collaborate interface with business stakeholders, solve technology challenges, gives you the ability to leverage your strengths as an IT Helpdesk Technician, and work across several core business systems.
Be a part of a company that truly values its employees, offers great benefits, and work/life balance, that allows you to make a difference in the community daily.
You Will:
Assign and prioritize IT tickets with appropriate urgency based on impact and severity.
Respond to and accurately document user incidents and service requests in the
ticketing system, while tracking progress and follow-up actions taken.
Provide technical assistance and resolve user account issues by performing basic
troubleshooting methods in third-party applications and Microsoft 365.
Meeting room testing and support for video conferencing systems.
Maintenance of hardware inventory and hardware lifecycles
Ordering and tracking of IT assets
Provide basic technical support for PC hardware, software, network printers, and network
issues, utilizing basic troubleshooting procedures.
Assist with the maintenance of IT inventory, software, warranties, and hardware licensing.
Support general ad hoc IT requests such as moving desks, connection issues, meeting
room needs, printer support, general help desk tickets.
Assist IT staff with onboarding and offboarding tasks, ensuring timely completion and
adherence to IT policies and procedures.
Review on and offboarded accounts to verify completion of all necessary tasks and
compliance with security policies.
Evaluate IT Support tickets for change management and business case requirements.
Complete assigned tasks in a timely and efficient manner, while maintaining high standards
of quality and attention to detail.
Maintain a positive and professional demeanor, with excellent communication skills and a
strong sense of urgency in meeting customer needs.
You Have:
Knowledge of computer hardware, mobile devices, software, etc.
Exceptional customer service skills
Professional experience using Windows 10/11.
Excellent writing skills to support writing IT documentation.
A High Interest in expanding one's knowledge in the technology industry.
Motivated, self-learner who us well able to recognize problems and recommend solutions.
Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and
have good reasoning skills.
Willingness to assist others and follow directions.
Excellent customer service skills are required.
Ability to articulate technical concepts to co-workers.
Ability to utilize critical thinking and general logic for decision-making.
Demonstrated strong written and verbal communication skills.
Experience working in a work schedule environment, including in-office.
Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to both local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchtalent.com.
Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Helpdesk Technician
Information Technology Technician Job In North Charleston, SC
Our client is looking to bring on a Helpdesk Support Technician to join their growing team. This role will focus on PC builds. The role will be taking devices from WIN10 to WIN11. Responsibilities:
Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk.
Builds WIN11 computers in accordance with Build Guide and assists users in transferring files, certificates etc to newly issued computers.
Installs unique software for project teams (after verifying proper licensing)
Maintains computer acceptance letters from users and ensures accurate hardware/software inventories.
Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system.
Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary.
Required:
Formal IT Education (degree certificate etc)
Strong verbal and written communication skills
Organized with attention to detail.
#LI-DM1
Become Our IT Network Administrator in Charleston
Information Technology Technician Job In Charleston, SC
**USD6850.00** **Become Our IT Network Administrator in Charleston** Offered by: Ad ID: **Contact** Press to display the phone number ************** **Post this ad on** **Description** Join our dedicated IT team as a Network Administrator in Charleston! As a critical member of our organization, you will be responsible for maintaining our network's reliability and security. Your duties will include configuring network devices, conducting system backups, and supporting users with connectivity challenges. We are looking for candidates with strong analytical skills and experience with network monitoring tools.
Salary: $6,850.00. For inquiries, contact Victor at **************.
**Note**
While using our platform to contact advertisers, we encourage you to exercise caution and prudence. It's important to note that the platform does not guarantee or control user behavior. When interacting with advertisers, we advise you to:
- Verify the details provided in the ad before making any commitments.
- Be wary of any requests for personal or financial information and avoid sharing sensitive details unless necessary.
- Meet in a safe and public place if arranging in-person meetings.
- Trust your instincts and report any suspicious activity immediately.
Your safety and security are important to us. By remaining vigilant and exercising good judgment, you can help ensure a positive experience for yourself and other members of our community.
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Experience peace of mind with - where trust meets seamless transactions!
IT Configuration Management Database Administrator (remote capability in NC, SC, FL, VA, AL, GA)
Information Technology Technician Job In North Charleston, SC
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years.
SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
As the ServiceNow CMDB Administrator, you will be responsible for the overall administration, configuration, and maintenance of the Configuration Management Database (CMDB) within the ServiceNow platform. The role will consist of working with the networking team on credentials of hardware, create new schedules, review, and resolve discovery errors. Your role will involve ensuring the accuracy, integrity, and reliability of the CMDB, as well as supporting various IT processes and initiatives related to configuration management.
ESSENTIAL FUNCTIONS
o Monitor for issues (firewalls, credentials, etc.) with the existing schedules.
o Create new schedules as network changes occur, such as acquisitions.
o Update existing credentials if security requirements change.
o Work with technical resources if new equipment requires new discovery processes/credentials.
o Continually monitor and optimize existing discovery configuration, i.e.. reduce discovery run-time.
o Administer and maintain the ServiceNow CMDB, including its configuration, data integrity, and ongoing synchronization with other IT systems and data sources.
o Perform regular audits and reconciliation activities to ensure the accuracy and completeness of CMDB data, identifying and resolving any inconsistencies or discrepancies.
o Collaborate with other IT teams to ensure proper integration and alignment of CMDB data with other IT processes such as incident, problem, and change management.
o Ensure the integration and support of the Configuration Management process to the other ITIL processes such as Incident, Problem, Change, Release, etc.
o Plan, manage and control the Configuration Management Database (CMDB) to ensure the accuracy of configuration data and proper reporting and status accounting.
o Continuous improvements for the automation and maintenance of non-discoverable data attributes including integration of other asset management systems as required.
o Conduct data quality analysis, provide recommendations to address data quality issues, and manage the implementation of approved recommendations.
o Manage Configuration Item review attestations to ensure accuracy and completeness of undiscoverable configuration items maintained within the CMDB.
o Participates in the planning, designing, and implementing of the Service Model in CMDB to ensure visibility across the infrastructure environment.
o Manage and define Configuration Management exception criteria, as well as tracking, reporting and workflows.
COMPETENCIES
o Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint
o Advanced understanding of businesses supported.
o Strong written and verbal communication skills
o Ability to learn and grasp new concepts and business processes quickly.
o Detail-oriented with ability to communicate with diverse stakeholders.
o Organizational skills: ability to multi-task and prioritize; strong attention to detail; ability to work in a dynamic environment, independently and within teams.
o Highly motivated self - starter.
Qualifications, Education, and Certification Requirements
Education: Bachelor of Science in Computer Science, a similar technical discipline or comparable experience
Experience:
o 3+ years relevant experience in a Service Asset & Configuration Management capacity and Service Mapping
o Solid experience in administering and configuring the ServiceNow CMDB, including CI classes, attributes, relationships, and workflows.
o Strong knowledge of configuration management principles and best practices.
o Proficiency in ServiceNow platform administration, including knowledge of ServiceNow ITSM modules.
o Familiarity with ITIL practices and processes, particularly in configuration management.
o Excellent problem-solving skills with a detail-oriented approach to data analysis and reconciliation.
o Strong communication and interpersonal skills to collaborate effectively with stakeholders at various levels.
o Ability to work independently and prioritize tasks in a dynamic, fast-paced environment.
o Demonstrated ability to assess environments, conduct gap analysis, recommend improvements, develop, and implement best practices, processes, and methodologies.
o Knowledge of workflow process documentation and analysis.
o Detail oriented with superior organizational and analytical skills.
o Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
o Experienced in effectively coordinating multiple initiatives and working with conflicting priorities in a fast-paced environment.
o Superior written and verbal communication/presentation skills with the ability to interact with various stakeholders across the organization.
o Flexible to work in a constantly changing, high-pressure environment
Certifications/Specific Knowledge:
o ServiceNow certifications, such as Certified Implementation Specialist (CIS) for IT Service Management or Certified System Administrator (CSA), ITIL Practitioner Level Certification an asset are highly desirable.
TRAINING REQUIREMENTS/CLASSES
o Required annual compliance training.
o New Employee Orientation
PHYSICAL DEMANDS
Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.
WORK ENVIRONMENT
Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed.
Temporary IT Infrastructure Technician (F/T*)
Information Technology Technician Job In Charleston, SC
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Pay rate is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online **********************
Posting Details
POSTING INFORMATION
Internal Title Temporary IT Infrastructure Technician (F/T*) Department Networking and Engineering Minimum Requirements
Associates degree or High School diploma and two years network and computer installation experience, or any equivalent combination of education, training, and experience. Experience in a call support center environment is preferred. Proficient knowledge with PCs, Macs, network devices, printers, projectors & other computer and A/V peripherals. Proficient analyst, technical & troubleshooting skills. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Knowledge of campus applications (MS Office, Outlook, and e-mail clients.) Must have knowledge of networks with Ethernet, wireless & other network protocols. Knowledge of Audio and Visual equipment as it relates to projection, audio and switching equipment. Excellent customer service, communication, verbal, written, & interpersonal skills. Ability to follow procedures and keep accurate records.
Additional Comments Regarding Position
Ability to lift, move and adjust up to 40 lbs of equipment. May require nights and weekend work. Some overnight travel may be required. May be required to carry and respond to after hours.
* The candidate filling this position may be eligible for healthcare benefits.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Pay rate is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online **********************
Hours Per Week 40 Pay Rate $23.00/hour Posting Date 01/10/2025 Closing Date 01/24/2025 Benefits
* Health/Dental/Vision - Click Here
* Life Insurance
* Long Term Disability
* Retirement
* Free CARTA Bus Service
* Employee Assistance Program (EAP)
Open Until Filled No Posting Number T202501
IT Technician - Repost - This is an onsite position .
Information Technology Technician Job In Saint George, SC
The purpose of the class is to install, maintain, repair and replace computer hardware, software and peripheral equipment; to provide effective user support; and to perform related technical work as required. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor. This position is responsible for support at 15+ county locations and is required to periodically work at various sites.
Position may close prior to post closing date if sufficient highly qualified applicants are received.
Duties
ESSENTIAL JOB FUNCTIONS
• Inspects microcomputer equipment and prepares microcomputers for delivery to end users.
• Installs, configures and tests computer hardware, software and peripheral equipment.
• Manages projects related to hardware, software and network design; patches
cabling/installation; and punches down network connectors and hooks to network.
• Upgrades computer hardware and software as necessary.
• Diagnoses and resolves hardware and software problems reported by computer users; initiates and/or performs repairs and replacements as appropriate.
• Schedules and performs preventive maintenance on computer equipment.
• Replaces defective or inadequate software packages. Refers major hardware problems to outside service personnel for correction.
• Provides timely and professional user support and assistance as requested; may provide user training.
• Implements and maintains user rights; disables, enables and creates user profiles within
computer systems for the County.
• Assists in maintaining system security.
• Administers, maintains and updates VOIP phone systems and numbers throughout the County.
• Assists in administering the Dorchester County local area network (LAN); may diagnose common network problems.
• Assist in the installation, upgrading and configuration of network printing and directory
structures on file servers.
• Researches, tests, recommends and implements technology solutions for the enhancement or modification of County operations.
• Receives and responds to employee inquiries, requests for assistance and complaints regarding information technology procedures and services.
• Instructs and trains end users in proper use of equipment and software.
• Maintains accurate and complete work records.
• Performs other general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, answering the telephone, etc.
• Attends training as required to maintain job knowledge and skills.
• May handle the Emergency Operations Center during critical events on a 24 hour a day, 7 days a week status as assigned until the event is complete.
• Performs other related job duties as assigned.
Qualifications
Education and Experience:
Associate degree or equivalent with emphasis in computer science, management information system technology or a closely related field.
Requires at least four (4) years of related experience.
Special Qualifications:
May require system-specific certifications as deemed necessary by Department Head.