Information technology technician jobs in Highland, CA - 680 jobs
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Desktop Support Technician
Desktop Support Specialist
Synergis 3.8
Information technology technician job in Anaheim, CA
TITLE: Desktop Support Technician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
$25-30 hourly 4d ago
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IT Service Technician - 12114
CTI Consulting 4.7
Information technology technician job in Lake Forest, CA
Key Responsibilities:
Unbox and deploy PCs, monitors, phones, and printers.
Mount PCs to arms and set up monitors.
Install and position phones at designated workstations.
Perform cable management to ensure clean and organized setups.
Provide on\-site support during the go\-live phase.
Collaborate with hospital IT staff to ensure smooth deployment.
Work Environment:
No travel; single\-site deployment project.
Hospital setting - adherence to site policies and safety protocols required.
Requirements Qualifications:
Prior experience in IT hardware deployment or service technician work preferred.
Ability to lift and move IT equipment safely.
Strong attention to detail and cable management skills.
Excellent communication and teamwork abilities.
Reliability and punctuality are essential.
Requirement: Anyone working this role, must either have received a current flu vaccine or must be willing to receive a flu vaccine at the onset of the engagement.
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$42k-65k yearly est. 17d ago
IT Technician II
Nocccd
Information technology technician job in Anaheim, CA
Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users.
JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Minimum Qualifications
MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)
$50k-96k yearly est. 5d ago
IT Support Analyst
Lereta Corporation 4.2
Information technology technician job in Pomona, CA
" The IT Analyst at LERETA plays a vital role in supporting the company's property tax management systems, focusing on reporting, financial IT solutions, and executive-level administrative support. The position combines technical analysis with financial insights, system troubleshooting, and administrative functions to ensure smooth operations across the organization.
Key Responsibilities:
Reporting & Analysis:
* Deliver regular financial and operational reports on property tax management systems, providing key insights for business stakeholders.
* Analyze and interpret data from IT systems to generate actionable reports that align with business goals and objectives.
* Assist in the creation and management of custom dashboards and performance metrics to help executives track system efficiency and performance.
IT Finance Support:
* Assist with budgeting and cost optimization strategies for IT infrastructure and software tools.
* Provide financial and system-related insights that help streamline the company's IT operational expenses related to property tax management platforms.
* Support financial audits by ensuring that all systems and data are accurately reflected in financial reports and comply with internal controls.
Executive Technology Strategy & Business Alignment:
* Support leadership with the planning and execution of IT-driven projects, ensuring all technological solutions align with business goals and enhance overall operational efficiency.
* Maintain detailed documentation of IT processes, workflows, and system configurations, ensuring clarity and ease of reference for both internal teams and executives.
* Organize and facilitate communications between IT, finance, and other business departments to ensure smooth project execution and resolution of cross-departmental issues.
Security & Compliance:
* Ensure the company's IT systems comply with relevant security protocols, industry standards, and financial regulations.
* Assist with cybersecurity efforts to safeguard sensitive financial and property tax data.
* Participate in regular system audits and ensure all financial data is secure and compliant with internal policies.
Project Assistance:
* Assist in the planning and execution of cross-functional IT and financial projects, ensuring that technology solutions meet the needs of the business.
* Provide administrative support for project teams, including scheduling, documentation, and reporting.
* Ensure that project timelines and budgets are adhered to, particularly for those that impact the financial or operational systems.
Requirements and Education:
Education:
* Bachelor's degree in informationtechnology, Finance, Business Administration, or related field (or equivalent work experience).
Experience:
* Previous experience in IT analysis, finance reporting, or executive administration, preferably in a technology-driven environment (experience with property tax management or financial services is a plus).
* Experience working with financial systems, cloud-based solutions, and databases.
* Previous exposure to cross-functional project management or executive-level support is highly desirable.
Technical Skills:
* Strong understanding of IT security principles, especially as they relate to financial data protection.
* Experience with ERP systems or property tax management platforms is beneficial.
Communication Skills:
* Strong verbal and written communication skills, with the ability to translate technical information into business-friendly language for non-technical stakeholders.
* Strong interpersonal skills and the ability to work with cross-functional teams, including finance, IT, and executive leadership.
Problem-Solving:
* Excellent problem-solving skills, with a strong attention to detail and the ability to troubleshoot both technical and financial issues.
* Ability to prioritize and manage multiple tasks and projects effectively.
Salary range: $58,584 - $86,791
"
$58.6k-86.8k yearly 4d ago
IT/OT Technician
Biophase Solutions
Information technology technician job in Orange, CA
Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:
Lab Equipment and Client Workstation Setup
Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
Confirm network connectivity of CDS clients to the domain or local environment.
Assist with installing approved drivers and software required for instrument communication.
Instrument-to-PC Integration Support
Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
Troubleshoot hardware or connectivity issues during physical setup.
Server Room and Network Coordination
Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
Document physical connections and device labeling per plant standards.
User Access and Device Configuration
Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
Configure local or network printers and barcode devices as needed.
Apply hardening settings and antivirus installations under OT team direction.
Implementation Documentation and Handover
Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
Document installation steps and provide feedback on physical setup procedures.
Experience/Requirements:
2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
Strong experience with Windows client configuration, instrument connectivity, and physical network setup
Comfortable working in lab environments with strict documentation and procedural controls
Basic understanding of GxP, ALCOA+, and validated system handling
Familiarity with Active Directory, network troubleshooting, and desktop deployment
Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
$25-40 hourly Easy Apply 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in Riverside, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 12d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology technician job in Palm Springs, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$42k-60k yearly est. 60d+ ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology technician job in Riverside, CA
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 25d ago
IT Technical Support Technician
Peraton 3.2
Information technology technician job in Irvine, CA
Responsibilities
Peraton is seeking an experienced IT Technical Support Technician to join our team of qualified and diverse professionals. This position will support the City of Irvine & Police Department with day-to-day operations
Work Schedule:
Monday through Friday, 8-hour workdays, 6:00 AM - 3:00 PM or 1:00 PM - 10:00PM
40 hour work week.
Day to Day Roles and Responsibilities:
Provides expert and second tier technical support and analysis to field engineers and technicians.
Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems.
Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements.
Maintains trouble logs, instructs users in the use of computers. Investigates information, network, and communications needs of users and makes recommendations regarding software and hardware purchases.
Performs basic PC, PBX
Provides training to customers.
Travel is frequent and work is generally performed at the customer site.
Partners with developers and engineers to reduce reoccurring incidents.
Answers questions about installation, operation, configuration, customization and usage of designated systems and services.
Qualifications
Basic Qualifications:
High School Diploma and 3 years of experience
U.S. citizenship or permanent resident status (Green Card) is required. Candidates must be able to successfully pass a City of Irvine Live Scan background check and complete and pass a polygraph examination.
Excellent customer service skills with a demonstrated ability to communicate effectively with end users.
Experience providing technical support and performing technical analysis.
Strong front-line troubleshooting skills with basic to intermediate knowledge of networking concepts such as TCP/IP, VPN, DNS, and DHCP.
Hands-on experience installing, configuring, adapting, and enhancing technical products, software, and systems.
Proficiency in common software and hardware technologies used in enterprise environments.
Ability to work efficiently under pressure and meet strict deadlines in a fast-paced setting.
Experience supporting conferencing platforms including Zoom and Microsoft Teams.
Proficient in supporting Microsoft technologies such as Active Directory, Azure AD, Intune, and Microsoft 365 applications.
Working knowledge of IT service management tools like ServiceNow, Jira, or similar platforms.
Preferred Qualifications:
ITIL v4 certification (preferred, not required)
Experience supporting a public entity, large non-profit, or large corporation (highly preferred)
Experience working directly with C-level executives is a strong plus
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$51k-82k yearly Auto-Apply 7d ago
IT Assistant Technician PTS
Associated Students Inc. 3.8
Information technology technician job in Pomona, CA
Work Schedule: Up to 20 hours per week; shifts based on operational need of the organization; evening and weekend hours may be required. The position will work on campus.
Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, informationtechnology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona.
Under the oversight of the ASI Director of Organizational Effectiveness, the ASI IT department consists of two contracted Cal Poly Pomona IT staff and several ASI IT assistant technicians. Our mission is to transform dreams into reality through technology. As a support service, our customer is our staff. We believe in providing reliable, integrated, and forward-thinking IT services to enable success for the 500+ ASI staff.
POSITION DEFINITION
Under general supervision of the IT Project Manager, the IT Assistant Technician provides quality customer and technical assistance in support of the organization's IT functions. An ideal candidate should be familiar with IT equipment and applications for moderate level of independent judgment and decision-making. This position will also assist in the research, development, enhancement, and maintenance of technologies in the organization.
ESSENTIAL DUTIES
Provides technical support in-person, by phone, or through remote desktop tools to end-users
Assists with providing troubleshooting of computer hardware and software-related issues
Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals
Assists with routine auditing of computer hardware inventory and supplies
Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders
Assists with the research, development, and feasibility study of new technologies
Assists with evaluating current technological resources and analysis of technical needs throughout organization
Assists with the creation of technical and procedural documentation
Assists ASI IT department with various projects and assignments as needed
Performs other IT projects as assigned
QUALIFICATIONS
A minimum of 8 units of computer science coursework required; Computer Science or Engineering major preferred
Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, mac OS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.)
Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired
Must possess exceptional interpersonal and customer service-oriented skills
Must be able to communicate effectively, verbally and in written form
Ability to prioritize tasks, display initiative, and remain flexible in a changing environment
Ability to make independent decisions and make appropriate recommendations
Ability to articulate instructions to end-users with various levels of computer literacy
Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action
Ability to maintain professional work conduct
Must possess ability to work well within a team and/or independently, when necessary, without close supervision
Demonstrated ability to work with a diverse student population and campus community
Ability to satisfactorily complete a background check (including a criminal records check)
POSITION SENSITIVITY
Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
BACKGROUND CHECK
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
EMPLOYMENT ELIGIBILITY
Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds.
MANDATED REPORTING REQUIREMENT
In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.
SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108:
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. ***************************************
COVID-19 VACCINATION
CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************
$34k-58k yearly est. Auto-Apply 34d ago
IT Support Technician
External Sa Recycling
Information technology technician job in Orange, CA
Mission Statement
The mission of SA Recycling is to redefine the Scrap Metal Industry to meet today's challenges and tomorrow's opportunities by being the industry leader in safety and environmental compliance, by building lasting customer relationships, by fostering professional growth for our employees, and by sharing our success with the community.
Summary Description
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Objectives
• Operate safety equipment, and use safe work habits.
• Oversee the daily performance of computer systems.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
•Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
• Confer with staff, users, and management to establish requirements for new systems or modifications
Qualifications
• Compliance with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, &
procedures.
• Associates degree in Computer Science, Informationtechnology, or similar discipline required.
• Bachelors degree preferred.
• Three years previous experience in an IT environment required.
• MCTS, MCDST, or similar certification preferred
Skills
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Speaking: Talking to others to convey information effectively.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Coordination: Adjusting actions in relation to others' actions.
• Instructing: Teaching others how to do something.
• Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring: Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Knowledge
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
An offer of employment by SA Recycling is contingent on the satisfactory completion of a post-offer drug screen, physical exam, and background check with a credit check (if position specified).
All US applicants must be 18 years of age or older.
$43k-73k yearly est. 7d ago
Technician II, IT Support
Terumo Neuro
Information technology technician job in Aliso Viejo, CA
Salary Range $33.00 - $34.00/hour Financial compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand.
Responsible for supporting associates with setting up new workstations and peripherals, processing new hires, role transfers or separation requests and following procedures then documenting tasks appropriately. Provide quality and timely technical support for all onsite and remote end-users focusing on excellent customer service. Maintain proper hardware and software inventory levels and participate in IT related projects. Job duties:
+ Image workstations with default operating system using Microsoft System Center Configuration Manager to prepare for deployment to associates.
+ Lead the coordination of replacing leased workstation equipment to ensure an accurate transfer of all data and software applications.
+ Lead the process to triage, assign and escalate tickets through the IT help desk ticketing system.
+ Lead in maintaining the IT hardware inventory including workstations, monitors, docking stations, printers, etc.
+ Support the SharePoint Online sites and oversee the IT Department area on the company intranet.
+ Initiate and schedule with vendor to replace or fix hardware issues.
+ Maintain and process associate status changes of user accounts and computers within Active Directory and archiving of user data.
+ Wipe data from leased workstations using enterprise software and process for shipment back to vendor.
+ Set up and configure new Windows desktop/laptops or mobile devices for new hires.
+ Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
+ Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
+ Understanding of software as a service, single sign-on, multifactor authentication and security practices.
+ Document end user help guides, updates to intranet, asset lists, and incidents.
+ Follow all proper company and IT procedures related to processing all incidents and changes within the IT environment.
+ Participate in departmental meetings and assigned projects or tasks by IT management.
+ Perform additional responsibilities as assigned
**Auto req ID:**
13201BR
**Location MV:**
Aliso Viejo, California, USA
**Department Name:**
105-InformationTechnology
**Qualifications:**
1. Bachelor's degree or Associate degree in Computer Information Systems or related field.
2. Minimum of two (2) years of experience in working within an IT help desk, support, or customer service role in an enterprise level organization.
3. Intermediate understanding of IT technology such as computer hardware and Microsoft products (Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive, Teams, Windows 10/11, etc.).
4. Strong customer service skills.
5. Effective written and verbal communication skills.
**Desired Qualifications**
1. Excellent listening and interpersonal skills with ability to work effectively with all levels of personnel within an organization.
2. Intermediate technical knowledge, problem solving skills, and troubleshooting.
3. Ability to effectively prioritize, follow instructions, and execute tasks in a fast-paced dynamic environment.
4. Attention to details and document tasks by following proper procedures.
5. Ability to work independently or in a team-oriented setting.
EEO
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Fair Chance Ordinance
If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance.
**External-Facing Title:**
Technician II, IT Support
**Posting Country:**
US - United States
**Salary Range:**
$33.00 - $34.00/hour Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
$33-34 hourly 5d ago
User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application &
Christian City Inc.
Information technology technician job in Riverside, CA
User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application & Job Number: 1313010 Posting Date: Dec 3, 2024, 1:16:04 AM Description Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors.
Essential Responsibilities:
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly).
Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems.
Supports efforts to analyze and prioritize incoming requests and alerts.
Follows procedures for incident escalation and notification to leadership.
Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor).
Resolves non-complex problems and attempts to resolve complex problems.
Follows and supports the development of standard operating procedures.
Supports tracking and documentation of details of problems, status of service requests, and resolutions.
Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).
Supports the documentation of workarounds for problem records and changes to proactive processes.
Reviews information (e.g., procedures, installation, configuration) related to new technology.
Provides the knowledge repository for routine and moderately complex technical support.
Supports the execution of disaster recovery and business continuity processes and events. Qualifications Minimum Qualifications:
Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment.
Additional Requirements:
Primary Location: California-Riverside-Riverside Medical Center/Medical Offices 1 Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:30 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Operations and Support Public Department Name: Parsons West Annex - Proj Mgmt-Service Area Support - 0806 Travel: Yes, 50 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 29.76 Posting Salary High: 38.5 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements.
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$43k-72k yearly est. Auto-Apply 60d+ ago
Part time IT Support
Helixstorm
Information technology technician job in Temecula, CA
IT Support - Managed Services Provider (MSP) Temecula, CA | Entry-Level
Are you looking to start your career in InformationTechnology? Join our MSP team and gain hands-on experience working alongside seasoned professionals in a fast-paced environment.
What You'll Do
• Assist with the setup and configuration of new computers and IT equipment.
• Prepare and ship hardware to clients.
• Receive and inventory packages, ensuring accurate tracking.
• Help maintain stock organization and office cleanliness.
• Support the Sr. Service Desk Technician with assigned tasks.
• Participate in training sessions to build technical skills.
What We're Looking For
• Interest in IT and eagerness to learn.
• Strong attention to detail and organizational skills.
• Ability to lift and move computer equipment safely.
• Basic computer knowledge is a plus (not required).
• Excellent communication and teamwork skills.
Why Join Us?
• Hands-on training with experienced IT professionals.
• Exposure to real-world MSP operations, diverse companies, and various operating systems.
• Opportunity to develop technical and professional skills for future IT roles.
$42k-71k yearly est. 60d+ ago
IT / Application Support
Brighton Solutions 4.4
Information technology technician job in Brea, CA
IT / Application Support Onsite in Brea, CA
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
CRM support: Salesforce and Microsoft Dynamics
Symphony & WordPress
About the Role:
Location: Onsite in Brea, CA
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
$40k-60k yearly est. 60d+ ago
Technical Support Specialist
NZXT 4.0
Information technology technician job in Monrovia, CA
NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT,
NZXT
? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building.
Job Title: Technical Support Specialist
Location: Monrovia, CA, US
Workplace Type: Hybrid - On-Site
JOB SUMMARY
As an NZXT Technical Support Specialist, you'll have the opportunity to make a difference in the lives of our fellow PC gamers and represent NZXT as a brand. Our team is made for those who take pride in helping others. We are looking for a talented Technical Support Specialist who has a passion for computers and technology to join our team. You will provide a great customer experience by using excellent in-depth knowledge of company products as well as by communicating effectively with team members within the Customer Service Department.
Here, you'll join us on a mission to deliver the best Customer Experience in the PC industry. The ideal candidate is detail-oriented with strong communication skills, both written and verbal. The candidate should have a passion for both hardware and software, the ability to troubleshoot, and have a strong work ethic.
RESPONSIBILITIES
Provide expert-level, product-specific troubleshooting for the full range of NZXT consumer products (cases, cooling, software like CAM, etc.)
Deliver outstanding service and support to end-users using CRM platform.
Diagnose and resolve technical hardware and software issues by evaluating and analyzing the symptoms.
Meet the performance goals established for the position in the areas of: efficiency, quality, and customer satisfaction.
Be the first to evaluate the latest beta features.
QUALIFICATIONS
Strong passion for PC gaming and hardware
Minimum 1-2 years of proven experience in Customer-Facing Technical Support within the Consumer Electronics, PC Hardware, or PC Gaming Industry
Exceptional communication skills, both written and verbal
Ability to work under pressure in a fast-paced environment
Possess strong problem solving and troubleshooting skills
Unwavering patience and empathy for helping solve customer issues
Attention to detail and thoroughness
Ability to methodically test for usability and performance issues
Knowledgeable in computer hardware and software
COMPENSATION
Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, internal equity and alignment with market data. We offer a wide range of benefits including health/dental/vision, retirement and paid time off. All employees at NZXT receive equity as part of their compensation package.
USA Pay Range$19-$21 USD
CULTURE & VALUES
At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:
GIVE A SHIT -
We're obsessed with doing right by our community internally and externally.
We care a lot
We speak up
We do what we say
LEARN AND GROW -
We see our challenges as opportunities. Progress over perfection.
We are curious and aren't afraid to try
We take accountability
We apply what we learn
WIN TOGETHER -
We elevate each other with unique perspectives and mutual respect.
We are in this together-win or lose
We lift each other up
We value every voice
KEEP IT SIMPLE -
We remove complications to focus on what's needed.
We make it efficient
We reduce friction
We keep things user-friendly
We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.
NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
$19-21 hourly Auto-Apply 60d+ ago
POS Help Desk Technician
Focus Point of Sale
Information technology technician job in Irvine, CA
A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support; tracking and monitoring the problem to insure a timely resolution; and following appropriate escalation procedures. Other responsibilities may include special POS programming as assigned or internal knowledgebase documentation.
Knowledge/Experience:
1-2 years help desk experience
High School degree or equivalent
Proven ability to troubleshoot computer hardware and Microsoft Windows
Experienced with network troubleshooting
Ability to learn multiple software applications
Restaurant experience a plus!
Position Type:
Part Time
$46k-79k yearly est. 60d+ ago
Technology Support SR Specialist - Test Analyst II
JPMC
Information technology technician job in Irvine, CA
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction.
As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases.
Job responsibilities
Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions
Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout
Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
Formal training or certification on software engineering and testing concepts
6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
Experience with live chat, incident/service request management, and runbooks for system issue resolution
Baseline knowledge of operational management and excellence
Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools
Practical knowledge of programming in C#
Exposure to AWS cloud technologies
Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
Ability to document issues, procedures, and root cause analysis
$46k-79k yearly est. Auto-Apply 60d+ ago
IT Support Technician
Sa Recycling 4.5
Information technology technician job in Orange, CA
Mission Statement The mission of SA Recycling is to redefine the Scrap Metal Industry to meet today's challenges and tomorrow's opportunities by being the industry leader in safety and environmental compliance, by building lasting customer relationships, by fostering professional growth for our employees, and by sharing our success with the community.
Summary Description
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Objectives
* Operate safety equipment, and use safe work habits.
* Oversee the daily performance of computer systems.
* Answer user inquiries regarding computer software or hardware operation to resolve problems.
* Enter commands and observe system functioning to verify correct operations and detect errors.
* Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
* Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
* Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
* Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
* Refer major hardware or software problems or defective products to vendors or technicians for service.
* Develop training materials and procedures, or train users in the proper use of hardware or software.
* Confer with staff, users, and management to establish requirements for new systems or modifications
Qualifications
* Compliance with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, &
procedures.
* Associates degree in Computer Science, Informationtechnology, or similar discipline required.
* Bachelors degree preferred.
* Three years previous experience in an IT environment required.
* MCTS, MCDST, or similar certification preferred
Skills
* Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* Speaking: Talking to others to convey information effectively.
* Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
* Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
* Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Coordination: Adjusting actions in relation to others' actions.
* Instructing: Teaching others how to do something.
* Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
* Monitoring: Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Knowledge
* Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
* Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
* Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
An offer of employment by SA Recycling is contingent on the satisfactory completion of a post-offer drug screen, physical exam, and background check with a credit check (if position specified).
All US applicants must be 18 years of age or older.
$42k-56k yearly est. 8d ago
Information Technology Specialist II - Applications
City of Irvine, Ca
Information technology technician job in Irvine, CA
This recruitment will supplement an existing eligibility list that will expire on November 12, 2026. The InformationTechnology Team at the City of Irvine is seeking an experienced and skilled InformationTechnology Specialist II - Applications to join their team. This role involves managing complex enterprise applications and integrations to ensure high availability, performance, and security. The ideal candidate will have expertise in application development tools and database technologies with knowledge of modern programming languages and web services.
Your Impact
* Lead the design, development, testing, and deployment of complex enterprise applications and integrations, specializing in data management and systems integration.
* Maintain, troubleshoot, and enhance existing applications, ensuring high availability, performance, and security.
* Collaborate with business stakeholders and analysts to gather requirements and translate them into technical specifications for application development.
* Create and optimize reports, dashboards, and data models using business intelligence tools, including Microsoft Power BI, to support operational and analytical needs.
* Ensure application development adheres to coding standards, security best practices, and compliance requirements.
* Create and maintain detailed technical documentation for operation support.
* Participate in an on-call rotation and may involve evening and weekend support as needed for critical application issues.
* Keep abreast of latest industry trends and emerging technologies to ensure applications remain current and competitive.
* Find additional information in the InformationTechnology Specialist II job description.
Minimum Qualifications
* Bachelor degree in Computer Science or closely related field and five (5) years of informationtechnology experience, with one of those years acting in a lead or expert capacity performing a variety of progressively responsible technical or analytical tasks for computer systems or services in one or more functional area or a closely related or emerging informationtechnology field orany combination of education and experience that provides equivalent knowledge, skills, and abilities.
Best Fit
* Strong analytical and problem-solving skills to diagnose and resolve complex application issues.
* Ability to collaborate effectively with cross-functional teams.
* Strong experience with GitHub for source code management, pull requests, branching strategies, and integrating with CI/CD tools.
* Experience using application development tools such as Microsoft Visual Studio, Visual Studio Code, Postman, or Microsoft DevOps.
* In-depth knowledge of database technologies (e.g., SQL Server, Oracle) and experience writing complex queries, stored procedures, and optimizing database performance.
* Strong proficiency in developing and consuming reports and data models using business intelligence platforms, such as Microsoft Power BI.
* Strong understanding of Microsoft Azure Synapse Analytics for data warehousing, ETL/ELT, and big data processing.
* Proficiency in at least one modern programming language (e.g., C#, Java, Python) and experience with web services (REST, SOAP).
* Experience with Workday Financial or HR modules, including report writing and integration, is highly preferred.
* Excellent verbal and written communication skills for presenting technical information, documenting solutions, and training users.
Your Team
The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrityreflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvinethrough embrace of a team-oriented approach by living our values every day.
The InformationTechnology Division is an innovative and strategic to comprise skilled application developers, infrastructure engineers, technical experts, Geographical Information Systems (GIS) specialists, and contractors who collaborate to deliver dedicated to advancing services, strengthening partnerships, and addressing the evolving challenges of the cybersecurity landscape. Guided by the City's Strategic Technology Plan, the division focuses on delivering modern infrastructure, robust applications, and essential digital tools that enable a connected, efficient, and resilient 21st-century City. This dynamic team includes skilled application developers, infrastructure engineers, technical experts, Geographical Information Systems (GIS) specialists, and contractors who work collaboratively to provide reliable, secure, and innovative technology solutions that support the City's mission and community.
Supplemental Information
The Process
The selection process will include an examination and conduct a background investigation prior to appointment which includes a Public Safety Polygraph exam. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.
Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
$75k-109k yearly est. 14d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Highland, CA?
The average information technology technician in Highland, CA earns between $37,000 and $127,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Highland, CA
$69,000
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