Technical Specialist (Woodland Hills R233)
Information Technology Technician Job 10 miles from Jenks
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
Support Technician
Information Technology Technician Job 10 miles from Jenks
**ID da Requisicão:** 67504 SOBRE A WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WHR) é uma empresa líder em eletrodomésticos para cozinha e lavanderia, em constante busca por melhorar a vida em casa e inspirar geracões com nossas marcas. A empresa está impulsionando inovacões significativas para atender às crescentes necessidades dos consumidores, por meio do portfólio de marcas icônicas, incluindo Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul e InSinkErator. Em 2023, a empresa registrou aproximadamente US$ 19 bilhões em vendas anuais, 59.000 colaboradores e 55 centros de pesquisa de tecnologia e fabricacão. Informacões adicionais sobre a empresa podem ser encontradas em WhirlpoolCorp.com.
**Resumo desta funcão**
**Day-to-Day:**
The LCS ( _Logistics and Customer Service_ ) specialist is a leader within the materials core team. The main objective is the successful implementation of WCM ( _World Class Manufacturing_ ) principles in model and expansion areas of the facility as directed by the Cost Deployment matrix and the LCS Pillar Leader.
The LCS Specialist will support the pillar lead in driving expansion based on priority, pillar activity follow up, knowledge transference, and required pillar updates.
**Suas responsabilidades incluirão**
Pillar expansion planning and execution with the pillar lead.
Together with the pillar lead provide training to the model and expansion teams;
Coach the floor teams in the correct usage of the pillar tools and methods;
Be up to date in terms of knowledge and usage of NAR standards and spread across the plant.
Keep a plant wide register of all documents pertaining to the LCS pillar standards such as Standard Operational Procedures, One Point Lessons and visual controls;
Review and submit pillar plant best practices and continuously review other plants best practices to find opportunities for reading across;
Identify and lead kaizen projects from inception to completion;
Prepare the presentation development for WCM audit activities;
Collaborate with joint pillar teams to create optimal parts delivery to the operator workstation;
Update LCS master plan as milestones are completed and drive actions to stay on schedule;
Prepare training material and serve as a trainer, coach, and facilitator;
Act as a resource to the Tulsa Operations to meet WCM and business goals
Be responsible for driving productivity improvements by role modeling, and utilizing WCM tools and strategies.
Be responsible to assess and improve work by utilizing WCM tools which appropriately balance ergonomics and safety, quality at the source, as well as meet the _takt-time_ of the work area.
**Requisitos mínimos**
Understand the criticality of WCM System;
Role modeling and coaching key WCM tools;
Significant attention to detail, prolonged concentration, strategic thinking, and long term planning;
Domain (being able to design, execute, improve, apply extensively ) the use of 5T techniques to improve inventory control and visual management
Flexibility and the ability to simultaneously manage multiple tasks
Must possess sound judgment, planning and analytical skills to relate to management and production leaders;
Self-motivation and advanced skills to identify & analyze scheduling capabilities to meet goals;
**Strong SAP, Excel, Google Sheets skills and Google Slides / Powerpoint;**
Ability to work with various reporting forms and multimedia material;
Strong verbal and written communication skills;
Outstanding people skills with the ability to work with multiple stakeholders;
The ability to create and implement new processes with minimal direction;
Ability to lift up to 35lbs;
Must be able to work overtime hours as needed to support service requirements
**Conecte-se conosco e saiba mais sobre a Whirlpool Corporation**
Veja como é trabalhar na Whirlpool visitando o site Whirlpool Careers (********************************* . Informacões adicionais sobre a empresa podem ser encontradas no Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** e YouTube (************************************************* .
Na Whirlpool Corporation, valorizamos e celebramos a diversidade. A Whirlpool Corporation está comprometida com oportunidades iguais de emprego e proíbe qualquer discriminacão com base em raca ou etnia, religião, sexo, gravidez, expressão ou identidade de gênero, orientacão sexual, idade, deficência física ou intelectual ou qualquer outra condicão protegida por lei.
Computer Field Technician
Information Technology Technician Job 10 miles from Jenks
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Desktop Support Specialist
Information Technology Technician Job 10 miles from Jenks
Hartwig Staffing is partnered with a well-known company in Tulsa that is looking to add a Desktop Support Specialist to its team! Compensation on this role is $40K - 55K.
Skills you'll need/what you'll do:
At least 1 or more years of experience with Desktop Support.
Must have strong networking and troubleshooting skills.
Previous experience and a strong understanding of Windows software and servers.
Needs to have excellent customer service skills.
This person will be a "first responder" for IT Issues.
Address miscellaneous IT issues for clients.
Responsible for setting up IT environments from scratch.
Handle client calls that range from simple computer restarts to serious networking or server issues.
Why you want this job:
Work at a company with a laid-back and fun culture
Variety of work, something new every day
Grow skillset exponentially
Trusts employees to get work done
Desktop Technician II
Information Technology Technician Job 10 miles from Jenks
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. Hiring: Desktop Technician II | Full-Time | Onsite | Tulsa, OK Are you a detail-oriented IT professional who enjoys hands-on work and fast-paced environments? We're looking for a Desktop Technician II to join an IT Depot team responsible for prepping and deploying computer devices to end users. If you're passionate about tech, organization, and making sure the right equipment gets where it needs to be-this one's for you.
What You'll Be Doing:
* Configure and prepare devices using standardized imaging procedures.
* Update records and track deployments in a Service Management platform.
* Coordinate with IT onboarding teams to ensure timely and accurate shipments.
* Manage user profiles and devices using Microsoft Intune and Active Directory.
* Provide basic troubleshooting and support when needed.
* Contribute to both daily operations and ongoing IT projects.
️ What You Bring:
* 1-2 years in desktop support or IT technician roles.
* Experience with Windows 11, Microsoft Office Suite, and ideally Intune/AD.
* Strong attention to detail and a willingness to follow process.
* Physical ability to lift up to 20 lbs.
* A collaborative attitude and readiness to work onsite full-time.
This is a full-time, in-office position with hands-on responsibilities and project work.
Certifications like CompTIA A+ are a bonus-but not required.
Ready to be the go-to person for tech deployments and device logistics? Apply now and help keep the IT engine running smoothly.
#LI-DNI
Dynamic PC Support Techician
Information Technology Technician Job 10 miles from Jenks
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Information Technology (IT)-General Consideration
Information Technology Technician Job 10 miles from Jenks
ABOUT US Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and to become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU.
POSITION OVERVIEW
Location: Tulsa, OK
Our Innovation and Technology team is continually expanding to support our students, faculty and staff. Looking to join and innovative team that is changing the world? Apply today!
Special Note: This job posting serves as a pipeline/repository for potential IT employees for the university. This does not represent an actual job opening.
RESPONSIBILITIES
* Develop and maintain software applications to support university operations.
Provide technical support and troubleshooting for help desk inquiries.
Manage and optimize networking systems to ensure seamless connectivity.
Analyze data and implement data science methodologies to drive informed decisions.
Explore and integrate artificial intelligence technologies to enhance university systems.
Perform core IT tasks and contribute to various projects within the department.
REQUIREMENTS
Knowledge & Experience:
Bachelors degree in Computer Application, Computer Science or a related IT field.
Skills & Abilities:
* Proficiency in programming languages and software development.
* Experience in help desk support and customer service.
* Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred.
* Knowledge of data science, machine learning, and AI tools. Proficiency with PowerBI and Python is preferred.
* Any experience the following is a plus:
* Ellucian Banner system
* Salesforce,
* JAVA, Pearl, R, Python
* Oracle Database and Server Administration
* Oracle Database and Server Administration
* SSL Certificate Maintenance
* Internal Application Development/Maintenance Programming
* Linux system administration
* DNS Administration
* Must have ability to work in a team.
* Adaptable to new technologies and able to guide others in their adoption.
* Soft Skills - Must also possess excellent organizational, oral, and written communication, and customer service skills.
* Multi-task with little to no supervision
* Knowledge of systems engineering software tools.
* Must maintain a high level of confidentiality of information.
* Must have the ability to effectively deal with persons from a variety of cultural backgrounds.
* Maintains compliance with the Family Educational Rights and Privacy Act (FERPA).
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
Onsite Support Analyst
Information Technology Technician Job 14 miles from Jenks
"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. On-Premises full-time position responsible as a second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
**Responsibilities:**
- Provide second-line investigation and diagnosis
- Resolve and close incidents and service requests as per help desk procedures and allocated timelines
- Escalate unresolved incidents and service requests within agreed timescales
- Log incident and service request details per help desk procedures
- Communicate with customer regarding incident progress
- Ensure tickets are always updated until issues are resolved
- Conduct customer satisfaction callbacks and surveys
- Complete GET IT training for On-Site Support Analysts
- Comply with Quality, Health, Safety and Environment policies and IT policies
- Liaise with customers, other IT support groups and third-party providers when necessary
- Perform staging of PCs (Requires use of SRSS and/or Autopilot)
- Maintain Global Asset Management database with updates related to the assigned hardware
- Perform hardware and software maintenance and support
- Participate in IT team events, follow up on objectives, and key performance objectives
- Troubleshoot and resolve PC incidents and VIP requests
- Liaise with third-party suppliers for hardware repair
- Liaise with SISC (Site Information Security Coordinator) on IT security issues and virus elimination
- Liaise with Server Team when server maintenance is required
- Participate in GeoMarket projects to accomplish common objectives
- Participate as a key person in IT Domain structure
- Supervise suppliers to perform maintenance, IMAC of IT equipment Collaborates with IT Management to ensure support methods are documented and up to date
§ Collaborates with IT support team members from various disciplines to identify and resolve incidents efficiently
§ Engage with internal customers to provide efficient support and ensure business continuity"
**Experience:**
+ 2 to 3 years' experience in desktop support or related IT field
**Skills:**
+ Effective verbal and written communication skills
+ Ability to identify and resolve issues independently
**Education:**
+ Bachelor's degree preferred.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Technical Support Specialist
Information Technology Technician Job 10 miles from Jenks
At AT&T we're redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more.
As a Technical Support Specialist, you'll work to resolve complex customer issues by conducting an initial triage of the problem and isolating where it originated. You'll determine the most efficient resolution and engage the appropriate teams, where necessary. You'll also have the opportunity to work with various teams and vendors. Maintaining a working knowledge of the mobility network, provisioning and ordering systems will be crucial to executing a resolution to complex and reoccurring issues.
This On site FULL-TIME position (24/7 365) needs to be able to keep a full professional conversation in English.
15901 E SKELLY DR, TULSA OK 74116
2nd Floor
If selected, you must be able to report to this location.
Responsibilities
What you'll do:
· Utilize sophisticated systems to understand the health and performance of the mobility network and how the customer traffic is passing through it.
· Host and participate in troubleshooting calls with necessary partners, both internal and external.
· Handle complex and escalation issues and work with other employees and/or customers in the maintenance and installation of wireless service.
· Aid different support members and engage with other teams outside of Mobility.
· Perform network surveillance and emergency response as necessary.
· Assist with new customer installations, working with team members, departments, and vendors to ensure all work efforts are done in a timely and efficient manner.
· Coordinate with IT teams when system issues arise.
· Provide support for newly hired employees; sitting in on training, job shadowing, and offering mentor relationships.
Qualifications
You'll bring:
· High School education or equivalent.
· 2 years of related technical training or equivalent experience
· Effective communication skills to provide support for customers, peers, vendors, and other team members.
· Availability during the day, evening, or night hours; as well as overtime, emergency call-outs, weekends, and holidays as required. You may also need to assume 24-hour on-call duty when assigned and applicable.
· Flexibility in your work environment, either from home and/or an office location.
· Availability for limited travel in special circumstances, regarding either a customer visit, complex issue, or for training.
A career with AT&T, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you are in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
What's in it for you? We offer paid training as well as resources to encourage your career growth. Our Technical Support Specialist earn $28.88. Not to mention all the other amazing rewards that working at AT&T offers.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP) - Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Career possibilities are limitless with AT&T.
Ready to be part of something greater? Apply today.
Weekly Hours:
40
Time Type:
Regular
Location:
Tulsa, Oklahoma
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Technical Support
Information Technology Technician Job 10 miles from Jenks
Job Title: Technical Support If you're the go-to person for technical help, quickly grasp new technology and software, and enjoy sharing your knowledge with others, then keep reading! We are a provider of products such as Security Cameras, DVRs, and Alarms across the USA. Despite the economic situation, we are experiencing growth and have ambitious plans to become one of the world's most recognized and largest security distributors.
While this is an entry-level position, we seek someone who is eager to advance themselves by contributing to the growth of Rackmount Solutions. There is potential for a long-term partnership, and when we achieve our goal, we hope you'll be there to celebrate with us and say, "We Made It!"
Let's talk about what you would be doing on a typical daily basis:
* Primarily answering phone calls and returning calls to assist customers with technical inquiries or issues. Comfortable phone communication is crucial.
* Addressing technical problems and questions through email correspondence.
* Providing support and guidance to customers with technical queries via our online chat system.
What kind of skills do you need to thrive in this position:
* Proficiency and comfort with technology, coupled with the ability to quickly learn new technical concepts. You should relish tackling and conquering new technical challenges.
* Strong problem-solving skills, as some issues won't have predefined solutions. We value understanding the problem and effectively explaining the resolution to the customer over relying on scripted responses.
* Patience is essential, as you'll be assisting customers who may not be tech-savvy.
* The ability to communicate complex concepts in a simple and understandable manner.
* Outstanding customer service skills. Our business thrives on providing top-notch customer support.
Details about the position:
* Working hours are Monday through Friday, from 9 am to 5 pm.
* Health and dental insurance are provided.
* 401k option available.
* Paid time off (PTO) is offered.
* Competitive salary.
Upload Your Resume
Company Overview:
For more than 15 years, Rackmount Solutions has provided Server Racks, Server Cabinets, Wall Mounts, Cooling Solutions, Outdoor Enclosures, Batteries, Integrated AC and DC Power System Solutions, ID Printing Solutions, Server Rack Accessories, and Networking Equipment along with installation and maintenance services for the Datacom and Telecom industries.
The Rackmount Solutions headquarters located in Plano, TX has been certified to ISO 9001:2015 and has been recognized as an Inc. 5000 company. We have a well-established track record of customer service and product performance. We're experts at delivering custom solutions designed to fit your exact server rack needs, both on time and on budget. From a home server rack to a unique single custom cabinet, from one equipment rack to an entire custom data center, Rackmount Solutions has all of the rack cabinets and rack accessories you need. Our staff knows these products from top to bottom and can help find the right fit for your space.
Upload Your Resume
IT Support Technician
Information Technology Technician Job 42 miles from Jenks
Job Details Stroud Hospital - Stroud, OK Full Time 2 Year Degree Yes Day Information TechnologyDescription
JOB PURPOSE:
The purpose of this position is to perform work at the full performance level to configure, install and maintain end user computing hardware, operating systems, and standard application software. This position requires an individual knowledgeable in information security; networking technology standards; and peripheral devices such as printers, scanners and mobile devices.
ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:
Configure, install, troubleshoot, and maintain end user computing hardware/software in a networked environment.
Configure, install, troubleshoot, and maintain peripheral devices such as printers, scanners, mobile devices including cell phones and tablets.
Identify network, hardware, and software problems utilizing diagnostic and troubleshooting skills.
Install, configure, and update operating systems and workstation applications.
Assist in developing, applying, and maintaining changes to achieve optimum performance to meet customer expectations for reliability and stability.
Provide end user support. Resolve issues pertaining to workstation operation.
Ensure all scheduled support activities and project deadlines are met while maintaining a high level of user satisfaction and confidence.
Communicate frequently both verbally and in writing with end users and other customers.
May serve as the escalation point for technical and customer related issues.
Assist in maintaining hardware and software inventories.
May ensure adequate coverage is maintained by coordinating scheduled and unscheduled leave and maintaining a backup coverage plan.
May coordinate meetings with team members to address issues and provide technical assistance.
May ensure all technical issues entered into the ticket system have full and proper documentation and are closed to a successful resolution.
Creating technical reports to assist with the compilation of operations and maintenance knowledge base and materials.
Additional responsibilities as assigned within scope of practice.
BEHAVIORAL STANDARDS
The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
Exhibit positive customer service behavior in every day work interactions.
Demonstrate a courteous and respectful attitude to internal workforce and external customers.
Communicate accurately and appropriately.
Handle difficult situations in a discreet and professional manner.
Hold self-accountable for professional practice.
Participate in performance improvement activities utilizing principles to support and improve departmental goals.
Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
Keep current with literature regarding changing practices, interventions and best practices.
Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
Act as a preceptor as requested.
Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.
EDUCATION/QUALIFICATIONS:
Associates degree or two to five years related experience or training.
Outstanding customer service, interpersonal and written/verbal communication skills.
A solid understanding of desktop software, hardware, and peripheral troubleshooting.
Demonstrated end user computing hardware installation and configuration skills.
A solid understanding of Windows operating systems as well as Microsoft Active Directory.
A solid understanding of TCPIP networking.
Experience with basic printer/copier setup and troubleshooting.
Ability to talk users over the phone through simple maintenance tasks and/or resolve the users issues/questions.
Attention to detail skills.
Experience with the following preferred: Microsoft Office 365, Video conferencing technologies and other productivity software.
CERTIFICATION/LICENSURE:
Valid driver's license
Valid A+ or Network+ certification preferred
PHYSICAL REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
This job requires visual abilities, auditory abilities, must be intact to perform duties.
Entry Level Computer Technicians
Information Technology Technician Job 10 miles from Jenks
IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN
SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position.
ms as directed.
Working Place: Tulsa, OK, United States Department : Unisys
Desktop Technician II
Information Technology Technician Job 10 miles from Jenks
Overview: The Desktop Technician II plays a crucial role within the IT Depot Team, focusing on the preparation and deployment of computer devices for end users. This person will need to ensure the accurate configuration, coordination, and timely shipment of IT equipment, thereby supporting the overall IT onboarding process.
Primary Responsibilities:
Device Preparation and Configuration: Execute standard imaging and setup procedures to prepare computer devices for deployment.
Record Maintenance: Update and manage records within the Service Management platform to ensure accuracy and completeness.
Logistics Coordination: Collaborate with the IT onboarding team to oversee logistics and guarantee the prompt shipment of devices to end users.
Device Management: Utilize Microsoft Intune and Active Directory for effective management of devices and user profiles.
Troubleshooting and Support: Provide fundamental troubleshooting and support for hardware and software issues as required.
Compensation:
$19/hr to $22/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
- 12 years of experience in a desktop support or IT technician role preferred.
- Windows 11 operating systems
- Strong attention to detail and ability to follow detailed instructions.
- Effective communication and collaboration abilities. - Microsoft Intune
- Active Directory
- CompTIA A+ or similar certs null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
Life Safety Systems Field Technician (Pending Board Approval)
Information Technology Technician Job 10 miles from Jenks
Full Job Description: Life Safety Systems Field Technician
Grade: Hourly 16 | H-16
Tulsa Public Schools' existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the Salary Schedule for the corresponding Salary Grade (listed above).
For more information on our comprehensive benefits packages, please visit: Compensation and Benefits website.
Position Summary: Support life safety systems, train employees, liaison with construction vendors for completion of security system installations according current NFPA 72 codes and local Authority Having Jurisdiction (AHJ).
Minimum Qualifications:
Education:
• High School Diploma
Experience:
• Four (4) years of experience with intrusion alarms, fire detection systems, telecommunications, video cameras, access control, and other support software
• Four (4) years of experience with basic electronic circuitry and multi-meter use
• Two (2) Life Safety system infrastructure design preferred
Specialized Knowledge, Licenses, Etc.:
• Possess or ability to obtain an Oklahoma Driver's License Class D or higher
• Possess or ability to obtain a State of Oklahoma Alarm License and Residential Fire License with Commercial Fire License within 6 months of employment
• Proficient in Microsoft Office Suite and Google Office Suite
• Bilingual in Spanish preferred
Physical Requirements:
• Ability to frequently lift, pull, and push up to 50 lbs. unassisted
• Ability to occasional lift, pull, and push more than 50 lbs. assisted
• Ability to climb ladders, kneel, squat, stoop, and crawl in confined spaces
• Ability to operate boom lift with heights up to 45FT
About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.
Sr IT Application Specialist
Information Technology Technician Job 10 miles from Jenks
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
Position Overview
We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment.
A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams.
Work Schedule
Hybrid (after an initial training period) from one of our office locations:
Cedar Rapids, IA
Lake Saint Louis, MO
Mandan, ND
Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience
Essential Duties
Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points.
Interpret code to assist with and understand initiatives around automation and data transformation.
Assist and may own implementation of on premise or cloud-based applications.
Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications.
Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems
Prepare Change Requests and follow-up to resolution.
Provide second tier support in researching and troubleshooting to resolve IT application problems or issues.
Support general business needs and moderately complex administration functions within and between other internal IT teams.
Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change.
Serve as a subject matter expert within specific IT applications.
Provide after-hours technical support as needed.
May be asked to participate in proof of concepts for new solutions.
May be asked to train employees on technical applications and team processes.
May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls.
May be asked to participate in new vendor selections.
Other duties as assigned.
Commitment to NISC's Statement of Shared Values.
Preferred Knowledge, Skills & Abilities
5+ years of related experience preferred.
Working scripting knowledge. (Bash, Python, Powershell, etc.)
Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks.
Working knowledge of Identity Management/SSO solutions. (Okta, etc.)
Basic knowledge of telephony systems, VoIP, etc.
Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.)
Working knowledge of administration of productivity suites. (Office365, GSuite, etc.)
Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.)
Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust)
Working OS knowledge and troubleshooting ability (mac OS, Windows)
Working knowledge of endpoint management solutions. (Kandji, NinjaOne)
Working knowledge of Active Directory.
Basic network knowledge.
Working level knowledge of Project Management processes and theory.
Excellent research and problem-solving skills.
Working level knowledge of business-related software applications and services.
Strong ability to demonstrate initiative and accountability.
Strong level ability to troubleshoot.
Strong ability to multitask and time manage.
Strong ability to make decisions based on the application of guidelines and procedures.
Strong level ability to organize, prioritize, and adapt to change.
Strong level ability to interact in a positive manner with internal and external contacts.
Strong written and verbal communication skills.
Education Preferred
Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Key Words
SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange
Assistive Technology Professional
Information Technology Technician Job 7 miles from Jenks
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Support Technician
Information Technology Technician Job 10 miles from Jenks
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
IT Analyst
Information Technology Technician Job 10 miles from Jenks
Responsibilities:
Troubleshoot employee IT/network related issues via phone, email or chat.
Evaluate existing systems and processes to identify areas for improvement.
Maintain documentation related to IT systems, processes, and procedures.
Utilize reports, dashboards, and data visualizations to communicate insights and recommendations to stakeholders.
Monitor and troubleshoot IT systems and applications for issues and make recommendations for improvements.
Participate in the implementation of new IT systems and applications, including testing, training, and user support.
Configure, troubleshoot, install, repair, and resolve issues on various information systems and technologies.
Manage IT assets according to policy and established procedures.
Assist with various projects, deliverables, and tasks to support departmental and cross-functional projects.
Maintain and mature positive professional relationships with BOK Financial workforce.
Assist with 3rd party technical support vendors as required.
Manage, track and record activities and work utilizing the ITSM platform and meet established service level objectives.
Utilize support-related procedural, technical, and administrative documentation.
Provide support by addressing end-user issues and service requests.
Escalate issues to higher-level analysts when necessary.
Duties may require on-call support during non-business hours.
May perform other duties as assigned.
PC/Network Support Specialists
Information Technology Technician Job 10 miles from Jenks
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Jackson Technical to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Jackson Technical
Job Description
Job Openings: PC/Network Engineer (MCSE)
Department: Technical Services
Description:
We are accepting applications for PC and Network Engineers capable of PC and Server configuration and troubleshooting; including Operating Systems (OS) maintenance, Hardware repair and troubleshooting and Software installation/configuration. Our technology consultants work to improve the structure and efficiency of business IT systems. This position will require working in partnership with customers by advising them how to use information technology to meet their business objectives or overcome problems. You will provide on-site, remote, and telephone support for our customers, perform LAN maintenance and networking, server administration, new user setup, backups. Upgrade and update PC and Server software packages. Installation, configuration, troubleshooting of:
- PC Computers
- Servers
- Backup systems and storage devices
- Managed switches, routers, and firewalls
- A variety of Software packages, commercial and third-party
- Exchange Server support, including Office 365
- Migration of Windows OS, Exchange, and SQL Servers to newer versions
- Provide End user support, create technology related customer quotes.
Typical Day to Day Activities
The day to day activities of this position will include but are not limited to:
- Answering support calls from customers
- Troubleshooting servers, workstations, printers, switches, routers, etc
- Advising clients on options for technology decisions
- Educating customers on use of computer software and hardware
- Configuring, installing, and supporting Client/Server networks
- Defining scopes of projects as well as project management
- Clarifying customer' system specifications, understanding their work practices and the nature of their business
- Travelling to customer locations as well as working remotely
- Preparing and providing requested information and documents to customers
- Providing detailed descriptions of work performed
- Updating service request details and status
This is a full-time, hourly position. This position will report to the Technical Services Manager.
Requirements:
- 5+ years experience in Information Technologies industry. Microsoft premium certifications preferred. College Degree not required. MICROSOFT skills at expert level
- CISCO skills a plus
- Hardware vendor certifications a plus
- Experience with Remote Monitoring & Management desirable.
- Excellent communication skills required. You must be able to comfortably and effectively explain and collaborate with customers and co-workers.
- Time management skills required. Must be able to handle multiple top priorities and self-manage your schedule.
- Must be team-oriented. Must maintain a professional demeanor at all times.
- Dependable transportation is required. Must maintain a valid driver's license and insurance coverage. Must be willing and able to provide personal transportation to and from customer locations (mileage will be reimbursed).
Reports to: Supervisor
Salary / Wage: $105K135K/yr (Base plus Incentive Pay)
Available: FILLED
IT Engineer IV - Cloud Platform Solutions
Information Technology Technician Job 10 miles from Jenks
Areas of Interest: Infrastructure; Information Technology; Security
Pay Transparency Salary Range: Not Available
Application Deadline: 07/31/2025
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial .
Bonus Type Summary
We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.
Job Description
The IT Engineer IV - Cloud Platform Solutions is responsible for building secure, scalable, and automated cloud infrastructure. This role brings a security-first mindset to infrastructure-as-code practices and works across engineering, security, and application teams to implement secure policies, automate cloud governance, and support compliant migrations in Azure and AWS. They will be responsible for working collaboratively with multiple teams to implement highly available and secure cloud technologies. This role is also responsible for continuous monitoring and optimization of the cloud implementation for efficiencies and continuous support of, and collaboration with, other teams and projects, particularly DevOps, platform and automation teams. The person in this role must be a highly collaborative, creative and intellectually curious individual who is passionate about forming and implementing cutting-edge cloud computing capabilities. Extensive engineering experience is required as this role provides tier 3 support for technology teams in the organization.
Team Culture
Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.
How You'll Spend Your Time
• You will design and deploy secure and compliant cloud solutions using in AWS and Azure using Terraform, GitLab, and CI/CD pipelines.
• You will design and implement Hashicorp Sentinel policies and policy sets in Terraform Cloud.
• You will develop policy-as-code frameworks (e.g., Azure Policy, AWS SCPs) to enforce governance and compliance.
• You will collaborate with security and application teams to implement secure architectures and mitigate risks.
• You will proactively manage and mitigating the risks associated with cloud environments.
• You will be implementing and validating robust IAM and network policies.
• You will integrate automated testing and security controls into CI/CD workflows (SAST, DAST, code scanning).
• You will contribute to secure cloud migrations, threat modeling, and incident response planning.
• You will design and develop Rego Syntax OPA policy as code to enforce & govern Kubernetes environments.
• You will design and enforce Kubernetes and cloud network security policies to enforce zero-trust security model.
• You will provide Tier 3 support and serve as subject matter expert on cloud platform and automation.
• You will strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing CI/CD and cloud.
• You will cultivate a strong knowledge of Identity Management including AWS Managed AD, Azure AD, Azure Resource roles and access reviews
• You will cultivate a strong understanding of Cloud Policies and how to create custom policies.
• You will collaborate with development team members to troubleshoot, and resolve problems that may exist in cloud-hosted environments.
• You will ensure that cybersecurity controls are met or exceeded.
• You will have efficient communication with application stakeholders about application availability & platform updates including any application outages, issues, failures, availability delays etc.
• You will work within established configuration and change management policies to ensure awareness, approval and success of changes made to the infrastructure.
Education & Experience Requirements
This level of knowledge is normally acquired through the completion of a bachelor's degree in a technology field and/or 4+ years of related experience.
• 4+ years of experience in cloud platform engineering, with a focus on AWS and/or Azure.
• Strong hands-on experience with Terraform, YAML, pipelines, scripting (PowerShell, Bash), and Git.
• Strong understanding of IAM, cloud networking, secrets management, and encryption.
• Familiarity with security tools such as SonarQube, Checkmarx, Wiz and container security scanners.
• Experience with Python development and AI Agent tools such as Amazon Bedrock Agent or Microsoft CoPilot.
• Experience with Kubernetes and container security best practices.
• Ability to work cross-functionally with application, security, and DevOps teams.
• Strong communication, documentation, and troubleshooting skills.
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Please contact recruiting_********************* with any questions.