What is an Information Technology Technician

An information technology technician sounds a bit like a mouthful. But simply put, they are IT specialists that handle software and hardware repairs and installations. In fact, because so many things around us are digital, an IT specialist can never run out of business. Even most computer repair stores are run by them.

Daily, an information technology technician is involved in activities such as performing software and hardware installation, undertaking hardware repairs, conducting systems upgrades, and running diagnostic testing. Besides that, they also perform backup operations and produce error reports.

Employers require information technology technicians to have a minimum of a bachelor's degree that is STEM-related and have at least two years of relevant work experience. This role earns, on average, $28 per hour and suits individuals who are technically minded and enjoy problem solving.

There is more than meets the eye when it comes to being an Information Technology Technician. For example, did you know that they make an average of $25.54 an hour? That's $53,121 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Information Technology Technician Do

There are certain skills that many Information Technology Technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Listening skills and Problem-solving skills.

Learn more about what an Information Technology Technician does

How To Become an Information Technology Technician

If you're interested in becoming an Information Technology Technician, one of the first things to consider is how much education you need. We've determined that 46.5% of Information Technology Technicians have a bachelor's degree. In terms of higher education levels, we found that 4.2% of Information Technology Technicians have master's degrees. Even though most Information Technology Technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an Information Technology Technician. When we researched the most common majors for an Information Technology Technician, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Information Technology Technician resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become an Information Technology Technician. In fact, many Information Technology Technician jobs require experience in a role such as Computer Technician. Meanwhile, many Information Technology Technicians also have previous career experience in roles such as Technical Support Specialist or Customer Service Representative.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Unisys Jobs (37)
  2. Siemens Jobs (39)
  3. Best Buy Jobs (31)
  4. Medtronic Jobs (51)
  5. IBM Jobs (53)
Average Salary
$53,121
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
135,300
Job Openings
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Average Salary for an Information Technology Technician

Information Technology Technicians in America make an average salary of $53,121 per year or $26 per hour. The top 10 percent makes over $87,000 per year, while the bottom 10 percent under $32,000 per year.
Average Salary
$53,121
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12 Information Technology Technician Resume Examples

Learn How To Write an Information Technology Technician Resume

At Zippia, we went through countless Information Technology Technician resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Information Technology Technician Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Unisys Jobs (37)
  2. Siemens Jobs (39)
  3. Best Buy Jobs (31)
  4. Medtronic Jobs (51)
  5. IBM Jobs (53)

Choose From 10+ Customizable Information Technology Technician Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Information Technology Technician Resume
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Information Technology Technician Resume
Information Technology Technician Resume

Information Technology Technician Demographics

Information Technology Technician Gender Statistics

male

84.8 %

female

15.2 %

Information Technology Technician Ethnicity Statistics

White

59.2 %

Hispanic or Latino

15.6 %

Asian

11.6 %

Information Technology Technician Foreign Languages Spoken Statistics

Spanish

50.8 %

French

9.1 %

Arabic

5.2 %
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Information Technology Technician Education

Information Technology Technician Majors

Information Technology Technician Degrees

Bachelors

46.5 %

Associate

33.5 %

High School Diploma

8.3 %

Top Colleges for Information Technology Technicians

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571
Job Openings

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Online Courses For Information Technology Technician That You May Like

Information Technology Essentials
udemy
4.6
(310)

Introduction to Information Technology and Information Systems...

Information Technology Foundations
edX (Global)

Information technology (IT) can be viewed as a system, a combination of independent parts all working together to accomplish a certain goal. Systems are everywhere. For example, the respiratory, circulatory, nervous, and other subsystems of the body work together towards the common goal of keeping humans alive. IT is similar in that it consists of various subsystems all working towards a common goal. Information Technology Foundations will examine how the system called IT helps an organization...

Computer Network Fundamentals- IT Helpdesk & Desktop Support
udemy
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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

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Top Skills For an Information Technology Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.1% of Information Technology Technicians listed Customer Service on their resume, but soft skills such as Customer-service skills and Listening skills are important as well.

Best States For an Information Technology Technician

Some places are better than others when it comes to starting a career as an Information Technology Technician. The best states for people in this position are Hawaii, California, Oregon, and Alaska. Information Technology Technicians make the most in Hawaii with an average salary of $81,167. Whereas in California and Oregon, they would average $80,986 and $78,305, respectively. While Information Technology Technicians would only make an average of $77,112 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Information Technology Technician Jobs:
6,472
Highest 10% Earn:
$129,000
Location Quotient:
1.26
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Oregon

Total Information Technology Technician Jobs:
808
Highest 10% Earn:
$124,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Information Technology Technician Jobs:
194
Highest 10% Earn:
$94,000
Location Quotient:
1.32
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Information Technology Technicians

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Top Information Technology Technician Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Information Technology Technicians and discovered their number of Information Technology Technician opportunities and average salary. Through our research, we concluded that Us Navy was the best, especially with an average salary of $52,130. Michigan State University follows up with an average salary of $48,971, and then comes Robert Half International with an average of $53,526. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an Information Technology Technician. The employers include Ntt America, Harris, and CACI International

Most Common Employers For Information Technology Technician

RankCompanyZippia ScoreAverage Information Technology Technician SalaryAverage Salary
1$132,942
2$110,050
3$105,244
4$95,524
5$91,884
6$91,132

Information Technology Technician Videos

Becoming an Information Technology Technician FAQs

Do IT techs make good money?

Yes, Information Systems (IT) Technicians make good money. This is considered one of the top highest-paying entry-level jobs in the technology industry.

The tech industry is one of the fastest-growing industries today, at an 11% growth rate. This means that not only does becoming an IT Tech pay well; it also offers a certain level of job security.

While IT technicians are not nearly the highest-paid position in the tech industry, it does offer a great entry-level move into the industry. This can allow a person to gain connections and develop the experience that will allow them to move up to higher-paying positions.

If a person wants to get into a career that pays well from the beginning, has good job security, and has a lot of room for growth, it is beneficial to pursue becoming an IT Technician.

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How do I become an IT technician?

Becoming an IT technician requires a certain level of college education and, in many cases, various forms of certifications. Because of the many roles performed by IT technicians, specialized certifications identify specialized skills.

Candidates interested in becoming an IT technician should obtain an associate's or bachelor's degree in information technology, computer science, or computer information systems. Those holding a bachelor's degree are seen as more prepared candidates for entry-level IT positions.

Although IT certifications are voluntary, Employers prefer candidates with specialized knowledge in one or more areas of the IT field. CompTIA A+ is considered the industry standard for technical support professionals.

Obtaining this certification provides the technician with knowledge ranging from computer infrastructure to network security. This is one of many specific certifications that technicians are able to attain to enhance their knowledge within the field.

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How much do information technology technicians make?

Information technology technicians make between $55,000 and $76,000 per year. There are many factors that impact the salary of an IT technician, and the average salary can be impacted by education and place of employment.

Entry-level IT technician positions begin at approximately $54,000 annually. These entry-level positions require an associate's degree in information technology. Those who go on to earn a bachelor's degree in computer science or networking have additional opportunities within the field of IT.

Many IT technicians work for educational organizations such as universities or school districts, while others may earn higher average salaries working for larger private employers such as Google or Amazon. Google IT technicians earn between $61,000 and $100,000 per year.

Positions such as systems analysts and network engineers can earn average salaries as much as $88,000 per year. Technicians with a bachelor's degree and experience in the IT field are often promoted into these higher-salary positions.

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What are the duties of an IT technician?

The duties of an IT technician vary greatly and depend on the business or company for which the technician is working. IT technicians must be able to handle a variety of computer-related tasks regardless of where they are employed.

An IT technician is typically the link between a business or company and the consumer. Technicians are responsible for coding and programming websites to ensure that links and landing pages are functioning properly.

Many technicians work for public entities such as schools or local government agencies. These technicians focus on maintaining a network that provides a platform to gather and share information.

School districts are an example of a public entity that maintains large amounts of information that must be easily accessed via a network.

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What education is needed to become an IT technician?

Typically an Information Technology (IT) Technician is required to have an associate's or bachelor's degree. These degrees are typically within the field of Information Technology, Computer Science, Computer Information Systems, or a related field.

These programs offer comprehensive coursework in programming languages and computer engineering, providing students theoretical and practical knowledge of a variety of topics and processes they are likely to encounter on the job.

IT Technicians should seek to gain initial job training while pursuing a degree, including how to use programming languages to communicate with computer systems and troubleshooting techniques.

But if not, they will receive on-the-job training for a few weeks to learn the specific software and hardware systems used within a company.

Finally, while certification for IT technicians is voluntary, there are many certificates that increase employability and expand their knowledge base. These include:

  • CompTIA A+ Certification is an industry standard for technical support professionals.

  • CompTIA Network+ Certification is ideal for IT professionals who configure, troubleshoot, and manage networks.

  • CompTIA Linux+ Certification validates knowledge of security, hardware and system configuration, system operation, maintenance, automation, scripting, Linux troubleshooting, and diagnostics.

  • Microsoft Technology Associate (MTA) validates knowledge of core technical concepts.

  • Cisco Certified Entry Networking Technician (CCENT) assesses candidates' ability to install, operate and troubleshoot a small network system with basic security.

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What skills does an IT technician need?

There is a range of skills required of an IT technician. Skills that an IT technician needs range from general communication skills to the very specific skill of coding.

Communication and problem solving are general skills important to an IT technician. Being able to identify an issue and convey its solution to parties outside of the IT world is crucial. IT technicians must be able to listen to reported issues and troubleshoot solutions.

Technicians are also responsible for the specific tasks of writing code to create websites and landing pages that meet the needs of a business. The physical condition of the technology used by a business is also the technician's responsibility, and inspecting and updating equipment and software is an important part of the job.

As computer technology changes, technicians must constantly update their professional development.

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