What kind of companies hire it technicians?

A wide range of companies hire IT technicians, including technology firms, financial institutions, healthcare organizations, educational institutions, and government agencies. Virtually any business that relies on computers or internet connectivity may require the services of an IT technician. This can range from small startups to large multinational corporations across numerous industries.

Do IT techs make good money?

Yes, Information Systems (IT) Technicians make good money. This is considered one of the top highest-paying entry-level jobs in the technology industry. The tech industry is one of the fastest-growing industries today, at an 11% growth rate. This means that not only does becoming an IT Tech pay well; it also offers a certain level of job security.

How do I become an IT technician?

Becoming an IT technician requires a certain level of college education and, in many cases, various forms of certifications. Because of the many roles performed by IT technicians, specialized certifications identify specialized skills.

How much do information technology technicians make?

Information technology technicians make between $55,000 and $76,000 per year. There are many factors that impact the salary of an IT technician, and the average salary can be impacted by education and place of employment.

How to get into the tech industry with no experience

You get into the tech industry with no experience by earning your degree, learning through web development boot camps and self-education, as well as building your online portfolio. The best way to break into the tech industry is to obtain your degree in a tech-related area. Most positions prefer a bachelor's degree in areas such as:

What are the duties of an IT technician?

The duties of an IT technician vary greatly and depend on the business or company for which the technician is working. IT technicians must be able to handle a variety of computer-related tasks regardless of where they are employed.

What education is needed to become an IT technician?

Typically an Information Technology (IT) Technician is required to have an associate's or bachelor's degree. These degrees are typically within the field of Information Technology, Computer Science, Computer Information Systems, or a related field.

What skills does an IT technician need?

There is a range of skills required of an IT technician. Skills that an IT technician needs range from general communication skills to the very specific skill of coding. Communication and problem solving are general skills important to an IT technician. Being able to identify an issue and convey its solution to parties outside of the IT world is crucial. IT technicians must be able to listen to reported issues and troubleshoot solutions.

What is an information technology technician and how to become one

Updated January 8, 2025

4 min read

Quoted Experts

Ranganathan Chandrasekaran,

Oriehi Destiny Anyaiwe

An information technology technician provides technical support and assistance to individuals or organizations with computer systems and software. They install, maintain, and troubleshoot hardware, software, and network issues. IT technicians also perform system upgrades, data backups, and security measures to ensure optimal performance and protect against cyber threats. They may work in a variety of industries, including healthcare, finance, education, and government. Strong analytical and problem-solving skills are essential in this field.

What general advice would you give to an Information Technology Technician?

Ranganathan Chandrasekaran

Professor and Director of Graduate Studies, University of Illinois

As we roll into another month of the COVID-19 pandemic, graduating students are facing one of the worst moments of their lives. They face several uncertainties; due to financial challenges, uncertainty about completing their degrees on time, adjusting to online and hybrid modes of learning, and worst of all, facing the worst job market. As a result, I see the stress and anxiety levels among the graduating students to be significantly higher, at levels I have not experienced in my academic career.

Several businesses have been hit hard by the pandemic, and they have rolled back their offers made to students for internships and jobs. Businesses have also resorted to downsizing and layoffs, and we are likely to see that continue, at least in the near term. However, two sectors that are showing promises of a quick turnaround are technology and healthcare.

It might take many months for the economy to get back on track, but the demand for information systems graduates is likely to grow, as a large number of businesses have turned to increased use of technology in this pandemic period. As more companies go digital, we need more professionals to manage the remote-work, technological infrastructure and meet the other demands of the business. Students pursuing education in information systems, computer science, and healthcare are going to be in greater demand.

On the positive side, the uncertainties induced by the pandemic have also helped students to prepare themselves better for a tougher job market. I found many students rise up and use the lockdown period to have a serious introspection and invest their time and effort in upgrading their knowledge and skills. The internship drought and rescinding of job/internship offers brought their dreams crashing down, but I found several students to quickly get over their disappointments, and engage in improving their skillsets utilizing the pandemic lockdown as an opportunity. I am aware of many students, especially in the information systems disciple, who spent time doing online courses, completing certification programs, and take up DIY projects on data analysis, developing analytical and forecasting models, and visualization of various aspects of the pandemic. The pandemic has resulted in massive amounts of data, released by several organizations worldwide, that have provided a stimulant for students to indulge in DIY-projects. I had several students approach me over summer to do some projects, and we have done some interesting projects using public datasets related to COVID-19.

ScoreInformation Technology TechnicianUS Average

Salary

3.8

Avg. Salary $49,031

Avg. Salary $59,228

Stability Level

6.7

Growth Rate 10%

Growth Rate 0.3%

Diversity

6.3

Race

American Indian and Alaska Native 0.41%

Asian 11.79%

Black or African American 10.85%

Hispanic or Latino 16.25%

Unknown 5.38%

White 55.32%

Gender

female 15.24%

male 84.76%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress Level

6.7

Stress level is high

7.1 - high

Complexity Level

6.4

Complexity Level is intermediate

7 - challenging

Work Life Balance

7.4

Work Life balance is good

6.4 - fair

What are the pros and cons of being an Information Technology Technician?

Pros

High demand
Good salary potential
Variety of job settings (corporate, healthcare, government, education, etc.)
Constant learning and skill development
Job stability

Cons

High stress levels due to tight deadlines and urgent issues
Long hours and being on-call during off-hours
Potential for eye strain, back pain, and other health issues from sitting at a computer all day
High level of responsibility for maintaining network security and protecting sensitive data
Tendency for repetitive tasks leading to boredom or lack of engagement

Newest jobs for Information Technology Technician in Ashburn, VA

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Key steps to become an information technology technician

Explore information technology technician education requirements

Most common information technology technician degrees

Bachelor's

46.5 %

Associate

33.5 %

High School Diploma

8.3 %

Start to develop specific information technology technician skills

Skills	Percentages
Customer Service	13.69%
Troubleshoot	10.20%
Technical Support	5.29%
Desk Support	4.03%
Computer System	3.41%

Complete relevant information technology technician training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New information technology technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information technology technician based on U.S. Bureau of Labor Statistics data and data from real information technology technician resumes.

Gain additional information technology technician certifications

Information technology technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific information technology technician certification, having one may help you stand out relative to other applicants.

The most common certifications for information technology technicians include Certified Information Technology Professional (CITP) and Security 5 Certification.

More About Certifications

Research information technology technician duties and responsibilities

Manage and execute project to remotely upgrade VPN clients
Manage incoming tickets and incidents in remedy and troubleshooting.
Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.

Prepare your information technology technician resume

When your background is strong enough, you can start writing your information technology technician resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an information technology technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Information Technology Technician Resume templates

Build a professional Information Technology Technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Information Technology Technician resume.

Apply for information technology technician jobs

Now it's time to start searching for an information technology technician job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

Average information technology technician salary

The average Information Technology Technician salary in the United States is $49,031 per year or $24 per hour. Information technology technician salaries range between $28,000 and $83,000 per year.

Average Information Technology Technician Salary

$49,031 Yearly

$23.57 hourly

How do information technology technicians rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Information Technology Technician reviews

A zippia user wrote a review on Nov 2023

Pros

You get to help a lot of people in many different ways as well as learning new things about technology

Cons

I have aids now due to the painfulness of sitting down all day

A zippia user wrote a review on Mar 2022

Pros

Hardware engineer

Cons

None I like it a lot it has good and bad things about it:ggghhhg

A zippia user wrote a review on Jul 2020

Pros

I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.

Cons

I don't like sitting around being inactive. So I'll keep my self always busy

What is an information technology technician and how to become one

What general advice would you give to an Information Technology Technician?

What are the pros and cons of being an Information Technology Technician?

Newest jobs for Information Technology Technician in Ashburn, VA

Information Technology Technician career paths

Key steps to become an information technology technician

Explore information technology technician education requirements

Most common information technology technician degrees

Start to develop specific information technology technician skills

Complete relevant information technology technician training and internships

Gain additional information technology technician certifications

Research information technology technician duties and responsibilities

Prepare your information technology technician resume

Choose From 10+ Customizable Information Technology Technician Resume templates

Apply for information technology technician jobs

How Did You Land Your First Information Technology Technician Job

Average information technology technician salary

How do information technology technicians rate their job?

Information Technology Technician reviews

Information Technology Technician FAQs

What kind of companies hire it technicians?

Do IT techs make good money?

How do I become an IT technician?

How much do information technology technicians make?

How to get into the tech industry with no experience

What are the duties of an IT technician?

What education is needed to become an IT technician?

What skills does an IT technician need?

Search for information technology technician jobs

Information Technology Technician jobs by state