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Best information technology technician certifications
Information technology technician certifications allow job seekers to demonstrate their competency as an information technology technician to employers. However, not all information technology technician certifications provide the same value for job seekers.
The best certifications for an information technology technician are Certified Information Technology Professional (CITP), Security 5 Certification, and Certified Network Computer Technician (CNCT).
Below is a list of the best information technology technician certifications. Obtaining an information technology technician certification will give you a leg up when you apply for jobs and increase your potential salary.
20 best certifications for information technology technicians
20 best information technology technician certifications
1. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
2. Security 5 Certification
The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics. The Security5 program gives individuals basic networking literacy skills to begin high-end IT programs.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
3. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
4. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
5. Master Certified Electronics Technician (CETma)
A technician with six or more years combined work and electronics training may be eligible for the ETA Master Certified Electronics Technician (CETma) certification. The Master certification was created to showcase those technicians who are able to demonstrate proficiency in the many fields of electronics. In addition to the Associate level certification, one must successfully obtain six other certifications, with no more than two originating from the same specialized category, in order to qualify.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
6. Cisco Certified Network Associate (CCNA)
CCNA certification is the first level of Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
7. Cisco Certified Entry Networking Technician (CCENT)
The Cisco CCENT (Cisco Certified Entry Networking Technician) certification validates the skills required for entry-level network support positions, the starting point for many successful careers in networking. Candidates should have the knowledge and skill to install, operate and troubleshoot a small enterprise branch network, including basic network security. CCENT certification is the first step toward achieving CCNA, which covers medium size enterprise branch networks with more complex connections.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
8. Computer Service Technician (CST)
The following can be expected to identify the major areas of training-study-knowledge and skills which the Computer Service Technician needs in order to perform the job of servicing the hardware and the systems software for personal computers: Computer Assembly-Disassembly; Motherboards; Buses; System Resources, Processor Characteristics; Memory Characteristics (Physical & Electronic); Secondary Storage Devices; Peripheral Devices; I/O Ports; Power Concepts and Power Supplies; Basic Networking Concepts; Portables; Digital Concepts; Troubleshooting/Preventive Maintenance; current Operating Systems; File Management; Safety Procedures/Handling; and Workplace Practices.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
9. Microsoft Technology Associate: Database Administration Fundamentals (MTA)
Help demonstrate your knowledge of technology fundamentals by earning a Microsoft Technology Associate (MTA) certification.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
10. Emergency Medical Technician (EMT)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
11. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
12. Microsoft Certified Desktop Support Technician (MCDST)
Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This credential proves your ability to successfully troubleshoot desktop environments that run on the Microsoft Windows operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
13. Dell Certified Systems Expert (DCSE)
Dell offers hardware maintenance training through the Dell Certified Systems Expert program. DCSE prepares independent service maintenance technicians or companies with the knowledge and skills necessary to provide their own maintenance. Technicians are required to pass an exam to achieve an accreditation on client systems (portables, desktops and workstations) or servers. Technician may receive accreditation in both areas if desired.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
14. Certified Information Security Manager (CISM)
The Certified Information Security Manager® (CISM®) certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise's information security (IS). The CISM certification promotes international practices and provides executive management with assurance that those earning the designation have the required experience and knowledge to provide effective security management and consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager and a method to measure existing staff or compare prospective new hires.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
15. Network Technology Associate
The Network Technology Associate Certification proves your mastery of the basics of networking and prepares you for further study in the specialty of your choosing.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
16. Microsoft Certified Technology Specialist: .NET Framework 3.5, Windows Workflow Fnd Applications (MCTS)
Candidates work on a team in a medium-sized or large development environment that uses Microsoft Visual Studio .NET 2003 Enterprise Developer, Microsoft Visual Studio 2005, or Microsoft Visual Studio 2008. Candidates should have at least two to three years of experience developing Web-based, Windows-based, or distributed applications by using the Microsoft .NET Framework 1.0, the .NET Framework 1.1, the .NET Framework 2.0, or the .NET Framework 3.5. Candidates should have a working knowledge of Microsoft Visual Studio 2005 or Visual Studio 2008.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
17. Information Systems Professional (ISP)
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
18. Microsoft Certified Technology Specialist (MCTS)
A Microsoft Certified Technology Specialist certification proves your skills on a particular Microsoft technology, such as the Windows operating system, Microsoft Exchange Server, Microsoft SQL Server, or Microsoft Visual Studio. MCTS certifications are no longer in development. However, your MCTS certification will remain valuable as long as companies are using the technology on which it certifies. Please check the retired exams and retired certifications pages for specific retirement dates.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
19. Cisco Certified Entry Network Technician (CCENT)
CCENT certification was created to address the need for networking professionals with a solid practical understanding of modern TCP/IP networks built with Cisco hardware, and it verifies practical skills required for entry-level network support positions.CCENT certification serves as the base of Cisco's certification pyramid, is similar in nature to CompTIA's Network+ Certification, and represents a tangible first step in earning your CCNA certification.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
20. Software Engineering Master Certification (SEMC)
This professional competency certification requires successful completion of Certificates of Proficiency in twelve key knowledge areas: Software Engineering Requirements, Software Engineering Design, Software Engineering Construction, Software Engineering Testing, Software Engineering Maintenance, Software Engineering Configuration Management, Software Engineering Quality, Software Engineering Processes, Software Engineering Models & Methods, Software Engineering Management, Software Engineering Project Management, Software Engineering Economics and the successful completion of two advanced applied modules.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for an information technology technician?
The best information technology technician certification is Certified Information Technology Professional (CITP). The Certified Information Technology Professional (CITP) is awarded by the American Institute of Certified Public Accountants. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this information technology technician certification:
- To become a certified Certified Information Technology Professional (CITP), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 3 year.
What are some of the most in-demand certifications for information technology technicians?
The most in-demand information technology technician certification is Cisco Certified Network Associate based on all active job postings. Having this information technology technician certification will give you access to more information technology technician jobs with higher salaries.
What certifications can impact an information technology technician career and salary?
The IT Information Library Foundations Certification certification will help you to secure an information systems technician position, which will increase your pay and career trajectory. An information systems technician's average salary is $57,498 whereas information technology technicians make an average salary of $49,031.
The most common combination of information technology technician certifications include: Certified Information Technology Professional (CITP), Security 5 Certification, and Certified Network Computer Technician (CNCT).
Online courses for information technology technicians to earn certifications
1. Information Technology (IT) and Cloud Fundamentals
In today’s connected world, core knowledge of IT hardware, software, networking, cybersecurity, and cloud technologies is vital for almost every function, or role within an organization. Adding storage, updating an operating system, connecting to a network, recognizing phishing, and setting up Cloud instances are some of the skills employees need or need help with. This five-course specialization provides prerequisite skills for almost all IT careers, including technical support specialist,...
2. Computer Hardware and Software
This course provides foundational understanding of how computers process information through hardware and software. You will investigate the world of Information Technology (IT) and survey hardware components, mobile devices, operating systems, programs and apps, network fundamentals, the Internet, and touch on security and ethics...
3. Information Technology Essentials
Introduction to Information Technology and Information Systems...
4. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
5. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
6. Information Systems Auditing, Controls and Assurance
The course is awarded The Best Free Online Courses of All Time, and Best Online Courses of the Year (2021 Edition) by Class Central (http://www.classcentral.com). --- Information systems (IS) are important assets to business organizations and are ubiquitous in our daily lives. With the latest IS technologies emerging, such as Big Data, FinTech, Virtual Banks, there are more concerns from the public on how organizations maintain systems’ integrity, such as data privacy, information security, the...
7. IT/Desktop Computer Support- Troubleshooting for Technicians
Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...
8. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
9. Introduction to Hardware and Operating Systems
Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become...
10. Beginner's Guide to Information Technology
Learn the basics of Information Technology and Computer Engineering...
11. The Absolute Beginners Guide to Information Technology 2023
Gain a solid foundation knowledge of all 4 main branches of Information Technology...
12. Basic Computer Course - Windows 7/10 - IT & Desktop Support
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...
13. Information Security Basics for IT Support Technicians
Learn the basics of information security and what you need to know to be compliant with data protection regulations...
14. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
15. Active Directory on Windows Server
Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...
16. Active Directory & Group Policy Administration for IT Techs
Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...
17. Advanced IT Troubleshooting for Helpdesk Support Technicians
Learn some of the less common IT troubleshooting techniques for Windows computers...
18. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
19. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
20. Mastering Modbus TCP/IP Network Communication
Learn how to design, build and troubleshoot Modbus TCP/IP client-server networks...