Information technology technician full time jobs - 481 jobs
Combat Systems Product Support Analyst, Senior
Booz Allen Hamilton 4.9
Washington, DC
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Combat Systems Product Support Analyst, Senior
The Opportunity:
From both a personnel and systems perspective, the U.S. Navy is growing fast. As a product support analyst, you'll play an integral role in the strategic planning and execution work required to provide our Navy clients with big picture ideas rooted in technical and data-driven solutions that will help to propel them into the future and ensure military and maritime dominance. You will help lead a dynamic team across multiple geographies and workstreams on projects that involve analytical solutions for the implementation of modernization and logistics plans that affect the production, distribution, and inventory of finished products to enhance product flow and improve use while delivering end-to-end integrated warfighting capabilities.
You will build relationships with internal and external stakeholders around the world to work collaboratively to improve communication and workflow. You thrive on supporting a winning team and are eager to develop your acquisition, program management, and logistics expertise. You have a direct finger on the pulse of the policies , guidelines, and procedures required to ensure quality and cost control across a Navy major program office.
Join us. The world can't wait.
You Have:
5+ years of experience serving in or supporting the U.S. Navy
3+ years of experience with Naval program, operations, and logistics management
Experience with Micro sof t Office products
Knowledge of U.S. Navy Combat Systems Lifecycle management and product support principles, concepts, and practices
Knowledge of Department of Defense ( DoD ) and Department of the Navy ( DON ) policies and procedures for product support
Secret clearance
HS diploma or GED
Nice If You Have:
3+ years of experience with NAVSEA Integrated Warfare Systems
Experience with product support manager functions, including acquisition support, supply support and outfitting, maintenance and readiness support, lifecycle solutions, Reliability, Availability, and Maintainability ( RAM ) program management and analysis, and Human Systems Integration ( HSI ) analysis or training
Experience with program management of major ACAT programs
Experience with the PPBE cycle
Experience authoring and supporting logistics documents to support program milestones, including lifecycle sustainment plan, maintenance plan, and training plans
Experience with the Navy Modernization Process ( NMP )
Knowledge of predictive analysis and modeling tools, including cost-benefit analysis and return on investment ( ROI ) calculations
Possession of excellent written and verbal communication skills
Bachelor's degree
PMP or DAWIA PM Level II or III Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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$64k-86k yearly est. 1d ago
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Genesys Technical Specialist
LMI Consulting, LLC 3.9
Tysons Corner, VA
Job ID 2025-13238 # of Openings 1 Category InformationTechnology Benefit Type Salaried High Fringe/Full-Time
LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys technical acumen with business development savvy, and thrives in a mission-driven, collaborative environment.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Serve as the primary point of contact and strategic lead for LMI's alliance with Genesys.
Develop and execute joint business development strategies, co-marketing campaigns, and enablement programs.
Collaborate with Genesys teams to align roadmaps, identify mutual growth opportunities, and co-sell solutions.
Lead business development opportunities, securing and leading client discussions, bringing Genesys platform expertise and leading solutioning discussions.
Train and equip internal delivery teams on Genesys capabilities, certifications, and integration best practices.
Track partnership health metrics, report on performance, and recommend refinements to improve outcomes.
Represent LMI at Genesys events, alliance summits, and internal leadership showcases.
Work cross-functionally with sales, marketing, delivery, legal, finance, and executive leadership.
Lead proposal development for opportunities involving Genesys capabilities, ensuring alignment with both client needs and alliance expectations.
Qualifications
Minimum Requirements:
Bachelor's Degree or higher.
Minimum of 5 years' experience in alliance or partnership management in support of the Genesys and other platforms.
Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred).
Strong business development, cross-functional collaboration, and communication skills.
Ability to translate technical capabilities into business value, especially in federal or regulated environments.
Proven track record developing and executing joint marketing and go-to-market activities.
Comfort working in matrixed environments and liaising across domains including sales, delivery, and executive leadership.
The ablity to obtain/maintain necessary security clearance
Desired Qualifications:
Experience in the federal sector with technology solution sales or partnerships.
Understanding of Genesys platform modules (ITSM, CSM, ITOM, IRM, HRSD, App Engine, etc.) and deployment best practices.
Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect).
Familiarity with solution-based contracting and government procurement processes.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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$88k-117k yearly est. 3d ago
IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Fairfax, VA
IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No
JOB TITLE: IT Service Desk Ticketing System Administrator
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an informationtechnology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive InformationTechnology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations.
The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization.
This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes.
The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals.
Responsibilities
RESPONSIBILITIES:
Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager.
Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance.
Configure and customize Service Desk modules to support incident, problem, change, and asset management processes.
Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience.
Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment.
Maintain comprehensive documentation for system configuration, procedures, and data models.
Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards.
Support user training, permissions management, and service catalog administration within the Ivanti environment.
Qualifications
REQUIRED:
Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
Proven experience designing and maintaining database schemas and structures with strong referential integrity.
Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management.
Strong analytical and troubleshooting skills with attention to detail and accuracy.
Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly.
Ability to obtain and maintain a Public Trust security clearance.
DESIRED:
Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies.
Familiarity with Microsoft SQL Server or other relational database management systems.
ITIL certification or demonstrated experience applying ITIL-based processes.
Experience supporting enterprise-level Service Desk systems within federal or large-scale environments.
Excellent documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$67k-83k yearly est. 5d ago
General: Mission-Driven IT Professionals
Strongbridge LLC 4.8
Sterling, VA
Strongbridge, LLC is always on the lookout for passionate and talented IT professionals to join our innovative team. Don't see specific openings that match your interests or experience right now? Well, we're building a talent pool to connect with exceptional candidates for future opportunities in roles such as:
Software Developer: Design and build applications to solve real-world challenges.
Project Manager: Lead dynamic teams to deliver projects on time and within scope.
Quality Assurance: Ensure our applications meet the highest standards through rigorous testing.
Systems Engineer: Architect and maintain robust, scalable IT infrastructure.
Why Strongbridge?
Contribute to mission-critical projects tied to public safety, national security, and government innovation that better the lives of Every Citizen, Every Day.
Collaborate with other talented professionals working towards the same goal.
Access opportunities for growth, learning, and career development.
Enjoy competitive benefits and a culture that values all employees.
What We're Looking For:
Active or eligibility for U.S. government clearance (Public Trust, Secret, Top Secret).
Relevant experience and/or education in IT, computer science, or related fields.
Creative problem-solving skills with a passion for technology and a drive to propose innovative, unique solutions.
Ability to thrive in a fast-paced, collaborative setting.
Enthusiasm for learning and adapting to new challenges.
Stay connected! Follow us on LinkedIn for the latest updates on our company, exciting projects, and future career opportunities.
What Sets Strongbridge Apart:
Strongbridge is a robust and agile small business led by seasoned government contracting executives with the quality processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. Strongbridge has a proven record of customer satisfaction that provides assurance to our customers of future high performance. Strongbridge offers a comprehensive benefits package for full-time employees including paid time off, paid holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts.
Strongbridge is committed to hiring and retaining a qualified workforce. All employment decisions are based on business needs, job requirements, and individual qualifications. Applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. Strongbridge also maintains a drug-free workplace.
$56k-82k yearly est. 3d ago
System Support and Logistics Specialist
Toyon Research 4.1
Ashburn, VA
Requirements
B.A. or B.S. in physical science, engineering or equivalent experience in a technical field
At least five years post-degree work experience is preferred
Proficiency working with basic hand tools and instrumentation
Experience with principals of instrument calibration
Hardworking, self-motivated, reliable, detail-oriented, and organized
Excellent troubleshooting and problem-solving skills
Ability to work independently and as part of a team
Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment
Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed)
Computer proficiency (Microsoft Office)
WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE!
Competitive Industry Pay
100% Employer-Paid Medical Insurance Premium
HSA with Employer Contributions
Dental and Vision Coverage Options
Paid Holidays
Paid Vacation and Sick leave
Company Funded 401(k) and Profit Sharing Plans
Employee Stock Ownership Plan (ESOP)
Life and Disability Insurance
Paid Parental Leave
Discretionary Bonus Eligibility
The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000.
The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment.
Pay Transparency Nondiscrimination Provision
Equal Opportunity Employer including Disability and Veterans
Applicant Privacy Notice
Learn more about our company in our latest video, We are Toyon.
The application window for this posting will remain open until the position is filled.
Ref #2612-G
$80k-140k yearly 25d ago
Help Desk Technician 4
Telos Corporation 4.6
Ashburn, VA
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system.
We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams.
Responsibilities:
* Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services.
* Uses automated information systems to analyze routine situations.
* Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action.
* Resolves problems or contacts more senior technical support as necessary.
* Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available.
* Conducts technical research for source of information required in support of request for information related to ongoing programs.
* Instructs users in the use of systems specific to the government contract.
* Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem.
* Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels).
Job Requirements
Qualifications:
* High School Diploma w/ 4-5 years of experience minimum
* Experience with ServiceNow is preferred but not required
* An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance
* Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required
* Strong written and verbal communications skills and the ability to interact with people at all levels are required
* A professional attitude regarding attention to detail and customer service and excellent organizational skills are required.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment,
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: *************************************************
Telos Corporation is an EEO/AA employer.
Job Type
Full-Time
Location
Ashburn, VA 20147 US (Primary)
Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$53k-80k yearly est. 60d+ ago
Associate IT Support Specialist
Sigmatech, Inc. 4.0
Arlington, VA
Job Description
About Our Organization
DASA DE&C manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners across the full spectrum of Army acquisition to achieve force dominance. We lead the U.S. Army Security Assistance Enterprise (ASAE), providing leadership, resource management and policy oversight. We build the capabilities of allies and partners, strengthen relationships with our foreign partners, and strengthen the U.S. industrial base.
Position Overview
As an Associate IT Support Specialist, you will be a key member of the Information Management Office (IMO), providing direct, hands-on technical support for all DASA DE&C personnel. This role is focused on resolving user-facing technical issues and assisting with the daily administration of IT hardware, software, and network access under the guidance of senior staff. You will be a primary point of contact for troubleshooting user issues and will learn to interface with enterprise-level service providers like DISA and the Joint Service Provider (JSP). This is a non-inherently governmental function performed under the direction of government leadership, where you will apply and grow your understanding of Department of War and Department of the Army IMO procedures.
Core Duties and Responsibilities
Desktop and User Support: Provide Tier 1 technical support for workstations, printers, and peripherals. Troubleshoot and resolve common hardware, software, and network connectivity issues on both NIPRNet and SIPRNet environments.
Account and Access Management Support: Assist in preparing System Authorization Access Requests (SAARs) for government review and approval. Help with the creation, modification, and termination of user accounts for networks and mobile devices as directed.
Wireless Systems Support: Assist in the management of government-furnished wireless systems and accounts. This includes supporting the issuance and recovery of mobile devices (e.g., cell phones, tablets), helping with account setup and configuration, and providing basic user support for connectivity issues.
Hardware Lifecycle Support: Assist with the full lifecycle of IT assets. Help receive, image, and issue new computers and mobile devices; maintain accurate inventory records under supervision; and prepare outdated equipment for disposal.
Conference and VTC Support: Assist in the setup, operation, and troubleshooting of audio-visual (AV) equipment for meetings and conferences. Provide technical support for unclassified and secure video teleconferences (VTC/SVTC).
Network and Security Coordination: Support the technical liaison between DASA DE&C users and enterprise service providers (e.g., JSP, DISA, NEC). Assist in tracking and reporting workstation compliance with security directives.
Essential Requirements
Security Clearance: Must possess and maintain a current Secret security clearance.
Education: Bachelor's degree in InformationTechnology, Cybersecurity, or a related field is required.
Experience:
A minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role.
Exposure to a DoW or U.S. Government environment and its IT procedures is highly desirable.
Skills:
Proficiency in troubleshooting Microsoft Windows operating systems and the Microsoft Office suite.
Familiarity with Active Directory for user account management.
Ability to follow procedures to troubleshoot hardware, software, and peripherals in both NIPRNet and SIPRNet environments.
Working knowledge of network access request procedures (SAARs).
Excellent communication and customer service skills.
Preferred Certifications
Required: CompTIA Security+ CE or another DoW 8570/8140 IAT Level II baseline certification is required to start or must be obtained within 6 months of hire.
Highly Preferred: CompTIA A+, CompTIA Network+.
Preferred: Relevant Microsoft certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
Work Environment
Location: This position is located in Arlington, VA.
Schedule: This is a full-time, on-site position supporting daily operational rhythms. Remote work for this position is not authorized.
Travel: May be required up to 10% of the time to CONUS locations for temporary duty (TDY).
Collaboration: This role requires constant, direct collaboration with users across the organization, government leadership, and external IT service providers.
$66k-93k yearly est. 2d ago
IT Governance SME
Dynanet Corporation
Washington, DC
Full-time Description
Job Title: IT Governance SME
Job Type: Full-time
Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates
Dynanet Corporation Overview:
Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future.
About the Role:
The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem.
Requirements
Roles & Responsibilities:
Strategic IT Governance & Investment Oversight:
Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities
Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals
Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline
Optimize compliance with system development lifecycle best practices across all technology initiatives
Implement integrated risk management frameworks for portfolio-wide technology investments
Support governance frameworks that drive technology delivery rather than impede progress
Enterprise Portfolio Management Office:
Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture
Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication
Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system
Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility
Modernize enterprise performance lifecycle, risk management framework, and compliance governance support
Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times
Data Analytics & Decision Support:
Develop and drive use of analytics to enhance decision-making and program outcomes
Create Executive Dashboard with real-time data, trend analysis, and recommendations
Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making
Extract and normalize data from diverse sources to build comprehensive portfolio insights
Provide data-driven insights to guide IT investment budgeting and strategic planning
Support meaningful Capital Planning and Investment Control (CPIC) process through analytics
Enterprise Architecture Management:
Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA)
Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM)
Ensure compliance with FEAF standards and establish performance reporting structures
Foster stakeholder engagement and provide expert guidance to support strategic planning
Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights
Support informed decision-making and continuous improvement through architecture governance
FITARA & Compliance Management:
Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec)
Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements
Support system registrations (approximately 19 annually) and software assessments (10+ annually)
Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making
Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements
Performance Monitoring & Reporting:
Develop and maintain performance metrics and KPIs for IT portfolio management
Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance
Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews
Provide regular portfolio status reporting to senior leadership and stakeholders
Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times
Risk Management & Compliance:
Implement comprehensive risk management frameworks across the technology portfolio
Ensure all current systems maintain ATOs with support for new and renewing authorizations
Support system decommissions (2-4 annually) and technology lifecycle management
Maintain compliance with federal regulations while enabling smart, well-defined risk-taking
Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches
Stakeholder Engagement & Communication:
Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners.
Coordinate with other HHS OCIO divisions to streamline IT services under unified governance.
Support briefings and presentations for senior leaders, working groups, and oversight bodies.
Facilitate cross-functional coordination to break down organizational silos.
Required Professional Skills:
IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight
Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act
Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations
Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance
Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support
FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements
Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools
Risk Management: Experience implementing risk management frameworks in complex federal IT environments
Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios
Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners
Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements
Preferred Professional Skills:
Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications
Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios
Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools
System Integration:?Knowledge of system-to-system integrations and technology mapping
Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management
CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting
Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis
Change Management: Knowledge of organizational change management during technology transformations
Advanced Degree: Master's degree in InformationTechnology, Business Administration, or related field
Dynanet Team Requirements and Expectations:
Possess Strong written and verbal communication skills.
Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment.
Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with.
Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve.
Excellent judgment and creative problem-solving skills.
Respond to team member and client requests via email, MS teams, or other communication means during core business hours.
Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers.
Education/Experience Requirements:
Education: Bachelor's degree in InformationTechnology, Computer Science, Business Administration, Public Administration, or related field required
Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments
Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks
Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems
Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements
Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support
Architecture Experience: Experience with enterprise architecture frameworks and documentation standards.
Employee Benefits Overview:
Industry Competitive Compensation
Medical and Dental Insurance
Paid Time Off/Holidays
401(k) Retirement Plans with Matching
Remote Work*
Paid Training
Employee Referral Program
Employee Development Program?
*Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.
$40k-79k yearly est. 50d ago
IT Technician - Intermediate
Valleyhealthlink
Winchester, VA
DepartmentINFORMATION SYSTEMS - 108231Worker Sub TypeRegularWork ShiftFirst Shift (United States of America)
Pay Grade
804Job Description
The IT Technician is responsible for providing enterprise-level technical support to Valley Health customers/vendors to include installing, configuring, troubleshooting hardware and software.
Support may be provided in person, by phone, by email, or by remote desktop access.
Installing, configuring, and management of hardware to include required peripheral devices.
Installing and configuring software according to specifications.
Proactively involved in maintaining and upgrading hardware and software to ensure optimal workstation performance.
Collaborating with users with targeted questions to quickly understand the root of the problem.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal IT Teams.
Able to prioritize and manage open incidents/requests and take ownership seeing through to resolution, in accordance with established Service Level Agreements (SLAs).
Ensure all incidents/requests resolutions are properly logged and documented in the ticket management system.
Provides prompt and accurate feedback to the customer and follow-up to ensure their IT systems are fully functional following installations/troubleshooting.
Properly and accurately manages asset deployment and decommissioning with accurate documentation maintained within the asset management system.
Provides training/support to users on the use of deployed hardware and software.
Maintains a clean and organized work environment.
Education
High School Diploma or GED required
Post-Secondary Technical Training required
Experience
3-5 years multi-platform, multi-application environment experience with several hundred network nodes preferred.
Certification & Licensures
Valid driver's license and clean driving record required.
Dell Certification (desktop/laptops) required or obtained within six months of hire/transfer.
CompTIA A+, CompTIA Network+, or Comparable Technical Certification required or obtained within six months of hire/transfer. **
Microsoft Certification, preferred.
**College degree in computer science or related field may be accepted in lieu of technical certification at the approval of the department Senior Director.
Qualifications
Customer service oriented with excellent communication skills.
Ability to learn new technology and skills quickly and apply efficiently.
Self-motivated.
Working knowledge of Microsoft and Apple operating systems and software integration within these operating systems, preferred.
Working knowledge of Microsoft Office, Active Directory, Microsoft Exchange, Anti-Virus software, Infobloc, Patch Manager, AnyConnect, Bomgar, and Ground Control, preferred.
Ability to research, diagnose, troubleshoot, and resolve assigned incidents/requests in an efficient and timely manner.
Ability to work under pressure and maintain professional composure.
Ability to communicate with users regardless of their computer skills.
Possess good organizational and time-management skills.
Ability to work independently and in a team environment.
FLSA Classification
Non-exempt
Physical Demands
6 A Customer Service
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
$38k-75k yearly est. Auto-Apply 10d ago
IT SME - CCIS
Nexthreat
Reston, VA
Job Title: IT SMELocation: Reston, VA, telework will be acceptable after the program's start date Time Type: Full-time Clearance Requirement: Secret / IT-I - Critical Sensitive (Tier 5/SSBI)/ High RiskEmployee Type: W2 or 1099Citizenship: US Citizen, no Dual Citizenship The IT Subject Matter Expert (SME) provides authoritative guidance and hands-on leadership in cloud and infrastructure initiatives for the Defense Logistics Agency (DLA) Critical Cloud and Infrastructure Support (CCIS) program.NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Responsibilities:
· Lead and advise on cloud architecture, engineering, deployment, and operations for CCIS across DoD, DoDIN, and partner environments.· Architect and optimize hybrid and multi-cloud solutions (AWS, Google Cloud Platform, and other DoD-approved clouds) to meet mission requirements with optimal cost, performance, and security.· Drive system engineering activities throughout the C&A lifecycle, including risk management, security controls selection, plan of actions and milestones (POA&Ms), and continuous monitoring.· Ensure compliance with DoD 8570 IAT II-level requirements for all applicable personnel and technologies; serve as SME for IAM, network security, data protection, and incident response.· Collaborate with cybersecurity, risk management, and accreditation teams to prepare and sustain security authorization packages and RMF/NIST-based documentation.· Provide technical leadership to project teams, perform trade studies, and develop engineering best practices, standards, and reference architectures.· Stay current with cloud service updates, DoD cloud initiatives, and RMF/DITSCAP/DIACAP-style guidance as applicable; assess and implement new technologies to meet program goals.
Qualifications:
Required Education and Experience:
· BA/BS in a technical discipline (e.g., Computer Science, Electrical Engineering, Information Systems, Cybersecurity, or related field).· 10+ years of relevant Certification & Accreditation (C&A) experience in DoD or equivalent highly regulated environments.· Demonstrated experience delivering secure cloud and hybrid infrastructure solutions in support of DoD missions.
Certifications (DoD 8570 IAT Level II and Cloud/Cloud Architecture):
· DoD 8570 IAT II certification (e.g., CompTIA IAT II, or approved DoD 8570 baseline)· Google Cloud certifications: Associate Cloud Engineer OR Professional Cloud Architect· AWS certifications: AWS Certified Cloud Practitioner, and eithero AWS Certified Solutions Architect - Associate, oro AWS Certified Solutions Architect - Professional
$38k-76k yearly est. Auto-Apply 60d+ ago
IT Server Technician
Asiacom Americas Inc.
Sterling, VA
Job DescriptionSalary:
IT Server Technician
We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment.
Job Location: Sterling, VA
Responsibilities:
1. Provide on-site tech support to our IDC customers.
2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs.
3. Assume responsibility for on-time and efficient service.
4. Follow documented procedures for completing tasks.
5. Document and maintain complete inventory of all servers and parts.
6. Interact with outside server vendors as needed.
7. Perform other duties and special projects as needed.
Requirements:
1. 1+ year work experience in server maintenance, migrations/upgrades.
2. Solid knowledge of Linux OS & MS Office Suites.
3. Excellent time management and communication skills.
4. Well developed organizational skills.
5. Ability to work on multiple priorities and/or tasks simultaneously.
6. Proven ability to work with little or no supervision.
7. Bachelor's degree in computer science or a related field preferred.
8. Speaking Chinese Mandarin is a plus.
$38k-75k yearly est. 18d ago
Access Control and IT Technician
George Mason University 4.0
Fairfax, VA
Department: Auxiliary Services and Operations
Classification: Computer Ops Tech 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: $65,000-70,000 - Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition.
About the Position:
The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used.
Responsibilities:
Repairs and installs access control, alarm, and CCTV systems
Provides and coordinates repairs and maintenance of technical equipment;
Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems;
Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and
Trains peers and colleagues as directed by supervisor.
Serves as commissioning agent of large contract installs and provides oversight for contractors
Ensures continuity and accuracy of contracted access control installs; and
Maintains appropriate records and details of work done and time spent in the appropriate work order system;
Handles customer service issues and manages requests and inquiries for technical services
Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security;
Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies;
Follows Standard Operating Procedures and other department, University, and state policies;
Complies with state, University, and department leave policies; and
Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties.
Plans, schedules, and prioritizes tasks and assignments
Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee;
Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities;
Instructs staff in work procedures;
Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and
Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned
Maintains working relationship with University informationtechnology personnel; and
Provides end-user technical support to troubleshoot and rectify issues when requested.
Required Qualifications:
High school diploma or equivalent;
Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems;
Knowledge of access control systems and software;
Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency;
Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
Ability to learn complex software systems;
Ability to diagnose network connectivity issues;
Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and
Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy.
Preferred Qualifications:
Bachelor's degree in related field;
RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and
Experience working in higher education.
Instructions to Applicants:
For full consideration, applicants must apply for
Access Control and IT Technician
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: 08/22/2025
For Full Consideration, Apply by: 09/12/2025
Open Until Filled: Yes
$65k-70k yearly 60d+ ago
IT Security Specialist (II)
Global Science & Technology, Inc. 4.4
Chevy Chase, MD
Job Description
Security requirements, NOAA IT Security Policies, and the NESDIS IT Security Handbook, Policies, Procedures, and Guides. This work is critical to prevent breaches, respond to incidents, and ensure compliance with security protocols and data privacy laws. Responsibilities may include installing security software, assessing system vulnerabilities, managing firewalls, and educating staff on cybersecurity best practices.
*This position is contingent upon contract award*
Primary Duties:
Perform IT Security-related tasks to comply with directives and policies for supporting audits and reporting.
Coordinate all security related incidents with the NOAA Computer Incident Response Team, and the RFIMS PMO
Provide required and requested information to the responsible System Owners and staff to execute sustainment activities that enable the RFIMS to continue to meet security, privacy and Authority to Operate requirements.
Maintain continuous Authority to Operate/Authority to Connect and ensure that the appropriate security posture is maintained for each subsystem.
Update the subsystems remotely with software patches/updates and apply the required security patches as required to ensure the appropriate security posture is maintained for each subsystem, per the applicable IT Security policies documents, or upon direction from the government Information System Security Officer (ISSO).
Test software updates and patches in a test environment to verify functionality and no adverse impacts before implementation/application in the operational systems or subsystem.
Provide patching releases to address Critical, High, Medium, or Low vulnerabilities to support and enable the System Owner to comply with information security policies, directives, and data calls in accordance with the deadlines stipulated by the Information System Security Officer (ISSO)
Required Education/Experience/Skills:
Bachelor's Degree from an accredited college or university in InformationTechnology, Computer Science, or a related field.
At least 5-10 years of relevant experience in IT Security.
Familiarity with U.S. Department of Commerce IT Security requirements and NOAA IT Security Policies
Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements.
Compensation
At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance.
Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $150,000 to $167,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility.
If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role.
Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form.
GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.
GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
$150k-167k yearly 5d ago
IT Technician - Intermediate
Valley Health 4.2
Winchester, VA
The IT Technician is responsible for providing enterprise-level technical support to Valley Health customers/vendors to include installing, configuring, troubleshooting hardware and software. Support may be provided in person, by phone, by email, or by remote desktop access.
Installing, configuring, and management of hardware to include required peripheral devices.
Installing and configuring software according to specifications.
Proactively involved in maintaining and upgrading hardware and software to ensure optimal workstation performance.
Collaborating with users with targeted questions to quickly understand the root of the problem.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal IT Teams.
Able to prioritize and manage open incidents/requests and take ownership seeing through to resolution, in accordance with established Service Level Agreements (SLAs).
Ensure all incidents/requests resolutions are properly logged and documented in the ticket management system.
Provides prompt and accurate feedback to the customer and follow-up to ensure their IT systems are fully functional following installations/troubleshooting.
Properly and accurately manages asset deployment and decommissioning with accurate documentation maintained within the asset management system.
Provides training/support to users on the use of deployed hardware and software.
Maintains a clean and organized work environment.
Education
High School Diploma or GED required
Post-Secondary Technical Training required
Experience
3-5 years multi-platform, multi-application environment experience with several hundred network nodes preferred.
Certification & Licensures
Valid driver's license and clean driving record required.
Dell Certification (desktop/laptops) required or obtained within six months of hire/transfer.
CompTIA A+, CompTIA Network+, or Comparable Technical Certification required or obtained within six months of hire/transfer.
Microsoft Certification, preferred.
College degree in computer science or related field may be accepted in lieu of technical certification at the approval of the department Senior Director.
Qualifications
Customer service oriented with excellent communication skills.
Ability to learn new technology and skills quickly and apply efficiently.
Self-motivated.
Working knowledge of Microsoft and Apple operating systems and software integration within these operating systems, preferred.
Working knowledge of Microsoft Office, Active Directory, Microsoft Exchange, Anti-Virus software, Infobloc, Patch Manager, AnyConnect, Bomgar, and Ground Control, preferred.
Ability to research, diagnose, troubleshoot, and resolve assigned incidents/requests in an efficient and timely manner.
Ability to work under pressure and maintain professional composure.
Ability to communicate with users regardless of their computer skills.
Possess good organizational and time-management skills.
Ability to work independently and in a team environment.
FLSA Classification
Non-exempt
Physical Demands
6 A Customer Service
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
* A Zero-Deductible Health Plan
* Dental and vision insurance
* Generous Paid Time Off
* Tuition Assistance
* Retirement Savings Match
* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
* Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
General information Requisition # R62612 Posting Date 08/19/2025 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
* This is for a future opportunity*
MANTECH seeks a motivated, career and customer-oriented IT Systems Administrator to join our team in Chantilly, VA.
Responsibilities include but are not limited to:
* Providing end-user support to personnel utilizing ITD IT systems.
* Triaging help desk tickets for a broad range of service requests to include file transfers, assistance with desktops and peripheral equipment, account management, and other user-focused incidents.
* Installation, accountability, maintenance, and decommission of physical desktop, data center equipment and other IT assets.
* Performing general operations & maintenance for COTS/GOTS hardware and software.
Minimum Qualifications:
* Education: Bachelor's degree in Computer Science, Systems Engineering, or a related IT discipline. An associate's degree with seven years of experience may be substituted.
* Certification: Current DoD 8570 IAT II certification (e.g., Security+, SSCP) or the ability to obtain one within 180 days.
* System Experience: Experience with both Windows and Linux operating systems.
* End-User Support: Experience providing help-desk support for common desktop and server issues and with installing and configuring physical equipment.
* Network & Software Management: Ability to provide technical support in the management of networks, software, hardware, configurations, and architectures, including performing software installations and upgrades.
* Documentation & Compliance: Experience with Intelligence Community Directive (ICD) 503 and system Assessment and Authorization (A&A) procedures/processes, as well as writing clear, concise, and user-friendly technical documentation.
Clearance Requirements:
* Must have a current/active TS/SCI w/Polygraph.
Physical Requirements:
* Must be able to remain in a stationary position 50%
* Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
* Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
* Must be able to exchange accurate information in these situations.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.
$66k-87k yearly est. Auto-Apply 60d+ ago
IT Administrator
Advanced Technology and Research Corporation 3.8
Bethesda, MD
Job DescriptionIT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers.
Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
PRINCIPAL DUTIES & RESPONSIBILITIES:
The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing InformationTechnology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to:
Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives.
Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System.
Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy.
Performs other duties and responsibilities as required to fulfill job function as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor's Degree in Computer Technology or a closely related field preferred
1-2 years of professional IT administrative experiences are a plus
SKILLS & ABILITIES REQUIREMENTS:
Knowledge in IT systems, concepts, practices and procedures.
Knowledge in government requirements for licensing of software.
Knowledge in policies for acquisition of IT hardware, software, or services.
Ability to communicate properly at the appropriate level both orally and in writing.
Ability to establish and maintain effective working relationships with others.
OTHER REQUIREMENTS:
Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus.
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$60k-75k yearly 26d ago
IT Systems Administrator - Army (TS/SCI)
Praescient Analytics
Arlington, VA
Clearance Required: TS/SCI minimum (US Citizen) Employment Type: Full-Time Praescient Analytics is a leader in delivering advanced analytic, data engineering, and technology integration solutions in support of the Department of Defense (DoD), Intelligence Community, and federal law enforcement. Our mission is to empower analysts and decision-makers through data-driven insights, enabling faster and more effective mission outcomes.
Position Overview
Praescient Analytics is seeking an experienced IT Systems Administrator to support a U.S. Army program. The ideal candidate will have a strong background in systems administration, network management, and server operations within secure environments. This individual will install, configure, maintain, and optimize IT systems and infrastructure to ensure consistent performance, security, and reliability across classified and unclassified networks.
Key Responsibilities
* Install, configure, and maintain local area networks (LAN), wide area networks (WAN), data communication systems, and both physical and virtual servers.
* Monitor system performance and verify the integrity and availability of hardware, network, and server resources.
* Review system and application logs; verify successful completion of scheduled jobs such as system backups.
* Analyze server and network utilization and manage user access controls and permissions.
* Perform software installation, upgrades, and license management.
* Support network modeling, analysis, and planning to optimize infrastructure performance and capacity.
* Conduct regular system administration tasks and maintain accurate system logs and documentation.
* Identify and implement system improvements, upgrades, and corrective actions in line with program requirements.
* Manage and operate tool permissions, deploy new tools and servers, and maintain system documentation.
* Develop and maintain IT application documentation, system specifications, and test plans per established standards and methodologies.
Required Qualifications
* Active TS/SCI clearance required.
* Bachelor's degree in InformationTechnology, Computer Science, or a related discipline (or equivalent experience).
* 5+ years of experience in system administration within a DoD or federal environment.
* Proficiency with Windows and/or Linux operating systems administration.
* Experience with virtualization technologies (e.g., VMware, Hyper-V).
* Strong understanding of network protocols, firewall management, and system security practices.
* Familiarity with backup/recovery tools, system patching, and monitoring utilities.
* Excellent troubleshooting, documentation, and communication skills.
Preferred Qualifications
* Relevant technical certifications (e.g., CompTIA Security+, Network+, Microsoft Certified: Windows Server Administrator, or VMware Certified Professional).
* Experience supporting Army or other DoD enterprise IT environments.
* Knowledge of system accreditation and RMF compliance processes.
Benefits:
* Competitive salary based on qualifications and experience
* Comprehensive, Company paid healthcare for you (We pay your premiums and deductibles)
* 401(k) with company match
* Travel & performance incentives
* 3 weeks paid time off (plus Federal Holidays)
* $5K annual training allowance
* $500 book allowance
* Tuition reimbursement program
Praescient Analytics is a Certified Woman-Owned Small Business (WOSB) with over a decade of expertise in advanced analytics, engineering, and DevOps, specializing in transforming complex data into actionable intelligence for informed decision-making. Since 2011, we have supported over 40 organizations across diverse domains, including military intelligence operations, financial and fraud investigations, and insider threat detection.
Our team of experts-skilled in cloud computing, artificial intelligence, machine learning, data science, DevOps, and engineering-brings deep experience in solving complex challenges. With a proven track record in federal contracting, we deliver tailored, high-impact solutions designed to enhance operational efficiency, ensure mission success, and address the evolving needs of our clients. Praescient's innovative and adaptive approach makes us a trusted partner in delivering data-driven insights and technological excellence for critical missions.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
US Citizenship Required
Interested Candidates: Please forward your resume to ********************************** and please visit our website to apply online at ******************************************************
$63k-92k yearly est. Easy Apply 25d ago
Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services, LLC
Washington, DC
Job DescriptionDiscovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: ******************* #CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$63k-92k yearly est. Easy Apply 2d ago
IT Systems Administrator
Strategic Management 4.5
Alexandria, VA
Strategic Management, the leading consultant firm in the area of healthcare compliance, is seeking a highly motivated professional for an IT Systems Administrator hybrid position in our Alexandria, VA office. This is an opportunity to let both your technical expertise and people skills shine at a well-established firm. Join our team where you will play a crucial role in providing operational maintenance and support to internal stakeholders, while simultaneously maintaining our growing IT infrastructure. Collaborating with our IT Manager and Security Officer, you will ensure the stability, security, and efficient operation of our IT environment.
The expected pay for this job is competitive and commensurate with experience. You will be provided significant benefits such as a hybrid work arrangement, Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off.
Key Responsibilities
Administer and maintain network infrastructure, including switches, routers, cloud assets, and DNS/web services
Support and maintain physical and virtual Windows server environments, VOIP systems, patch management, and virus protection systems
Perform routine system maintenance tasks, monitor system availability, troubleshoot issues, and apply necessary security measures
Oversee the distribution and inventory of IT hardware and software assets
Collaborate on IT project planning and disaster recovery activities
Provide technical support via the IT Helpdesk and assist in IT onboarding for new staff
Stay updated on the latest technologies and suggest system improvements
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, or related field
3-5 years of relevant experience in system administration and networking
Proficient in Windows Server (2016 and later), Microsoft Office/365, and Active Directory
Experience with Cisco switches, routers, and firewalls is a plus
Familiarity with enterprise networking, VPN technologies, and security practices
Strong time management and critical thinking skills
Preferred Skills
Associate-level IT security certification (e.g., Security +) or 1-2 years of related experience
Intermediate Microsoft certification (MCSE or similar)
Knowledge of security frameworks such as HIPAA, NIST, etc.
Position Type & Expected Hours of Work
This is a full-time, exempt position. On Mondays and Thursdays, this role reports to the Alexandria office. Typical days and hours of work are Mondays through Fridays, although due to the nature of the role, this position occasionally requires weekend work, work outside the designated hours above, and/or long hours.
About Strategic Management Services
Strategic Management is the leading consulting firm in the area of healthcare compliance. The firm has been helping healthcare organizations meet regulatory requirements by providing specialized compliance consulting and advisory services for over 30 years. Please visit our website at *******************
We offer a collaborative work environment where your skills are valued, and you have opportunities to grow professionally. You will be part of a team dedicated to ensuring our systems run smoothly and securely. If you are a proactive IT professional looking to make an impact, we would love to hear from you!
*See attached ad for full job description
Job Posted by ApplicantPro
$61k-89k yearly est. 14d ago
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