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Information technology technician vs information technology analyst

The differences between information technology technicians and information technology analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an information technology technician, becoming an information technology analyst takes usually requires 4-6 years. Additionally, an information technology analyst has an average salary of $83,078, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an information technology technician include customer service, troubleshoot and technical support. The most important skills for an information technology analyst are infrastructure, customer service, and security policies.

Information technology technician vs information technology analyst overview

Information Technology TechnicianInformation Technology Analyst
Yearly salary$49,031$83,078
Hourly rate$23.57$39.94
Growth rate10%9%
Number of jobs118,881145,565
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 66%
Average age4243
Years of experience26

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

What does an information technology analyst do?

An information technology analyst is responsible for identifying business opportunities by creating and designing technology systems that would help business operations perform efficiently and accurately. Information technology analysts manage systems maintenance, upgrade and install updates for better optimization, and perform feature revisions and adjustments based on the end-user experience. They analyze client and business specifications and research a multiple system approach to generate technology solutions. An information technology analyst must have excellent analytical skills, as well as broad knowledge of the technology industry.

Information technology technician vs information technology analyst salary

Information technology technicians and information technology analysts have different pay scales, as shown below.

Information Technology TechnicianInformation Technology Analyst
Average salary$49,031$83,078
Salary rangeBetween $28,000 And $83,000Between $62,000 And $111,000
Highest paying CityUrban Honolulu, HISan Francisco, CA
Highest paying stateHawaiiWashington
Best paying companyCravathMayo Clinic
Best paying industryFinanceTechnology

Differences between information technology technician and information technology analyst education

There are a few differences between an information technology technician and an information technology analyst in terms of educational background:

Information Technology TechnicianInformation Technology Analyst
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 66%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Information technology technician vs information technology analyst demographics

Here are the differences between information technology technicians' and information technology analysts' demographics:

Information Technology TechnicianInformation Technology Analyst
Average age4243
Gender ratioMale, 84.8% Female, 15.2%Male, 68.8% Female, 31.2%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 15.3% White, 58.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between information technology technician and information technology analyst duties and responsibilities

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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Information technology analyst example responsibilities.

  • Lead multiple e-Commerce initiatives for order processing which include applications for EDI.
  • Manage clinical applications and systems, including the EMR, treatment planning systems and PACS.
  • Manage the EDI project between Singapore, Boston, Atlanta, Puerto Rico and Mexico.
  • Manage team to support day to day business activities, servers and systems to meet exacting SLA.
  • Manage and maintain VMware infrastructure.
  • Manage CIO infrastructure engagements wing-to-wing from design to delivery.
  • Show more

Information technology technician vs information technology analyst skills

Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%
Common information technology analyst skills
  • Infrastructure, 9%
  • Customer Service, 6%
  • Security Policies, 6%
  • Switches, 6%
  • Encryption, 5%
  • Project Management, 5%

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