Information technology technician resume examples from 2025
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How to write an information technology technician resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in information technology technician-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the information technology technician position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical information technology technician skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on an information technology technician resume:
- Customer Service
- Troubleshoot
- Technical Support
- Desk Support
- Computer System
- Network Printers
- Switches
- SQL
- Linux
- OS
- Java
- Remote Desktop
- Mac
- Tcp Ip
- PCS
- POS
- Windows Server
- HTML
- VoIP
- TCP/IP
- Workstations
- Computer Software
- Network Connectivity
- Software Issues
- VMware
- Software Installation
- Lan
- SCCM
- SharePoint
- Network Infrastructure
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write information technology technician experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from information technology technician resumes:
Work history example #1
Geek Squad Agent
Aflac
- Evaluated leads obtained through direct referrals, lead databases and cold calling.
- Earned management acclaim for closing a deal early in career that the top district manager could not close.
- Trained new agents, assisted with PC performance issues, troubleshooting, and software/hardware testing.
- Promoted client retention through high quality service and follow through.
- Demonstrated attitudes of openness, tolerance, and versatility with strong communication and interpersonal abilities.
Work history example #2
Computer Support Technician
Best Buy
- Generated positive results by focusing on customer service, employee development, and profitability.
- Repaired computers with hardware and/or software errors to include virus and spyware removal, faulty hardware and non-functioning software.
- Performed operating system maintenance and hardware, software, and peripheral installs for the IBM/PC platform.
- Preformed hardware and software installs and repairs on computers.
- Resolved and repaired computers in both hardware and software.
Work history example #3
Computer System Technician
Grand Canyon University
- Equipped in programs such as Microsoft Word, Powerpoint, LoudCloud and Adobe Reader.
- Helped with basic troubleshooting steps and assisted with more advanced issues.
- Led testing and deployments of new hardware and software.
- Managed server rooms, network closets, and all network endpoints.
- Assisted with designing, setting up, and supporting NIS+, DNS, FTP, NFS, and Apache Web servers.
Work history example #4
Information Technology Internship
AT&T
- Resolved browser issues using Netscape and Internet Explorer.
- Assisted customers with warranty concerns re their android, windows and ios wireless phones and tablets.
- Demonstrated knowledge of hardware malfunctions, hardware setup and troubleshooting.
- Supported computer hardware and software moves and installs.
- Developed custom OSGI services, sling servlets and customized Digital Asset Management (DAM).
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2006 - 2006
Bachelor's Degree in psychology
University of Illinois at Chicago, Chicago, IL
2011 - 2014
Highlight your information technology technician certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your information technology technician resume:
- Certified Information Technology Professional (CITP)
- Security 5 Certification
- Certified Network Computer Technician (CNCT)
- IT Information Library Foundations Certification (ITIL)
- Master Certified Electronics Technician (CETma)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Entry Networking Technician (CCENT)
- Computer Service Technician (CST)
- Microsoft Technology Associate: Database Administration Fundamentals (MTA)
- Emergency Medical Technician (EMT)