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Top 50 Information Technology Technician Skills

Below we've compiled a list of the most important skills for a Information Technology Technician. We ranked the top skills based on the percentage of Information Technology Technician resumes they appeared on. For example, 20.8% of Information Technology Technician resumes contained Computer Hardware as a skill. Let's find out what skills a Information Technology Technician actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Information Technology Technician

1. Computer Hardware
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high Demand
Here's how Computer Hardware is used in Information Technology Technician jobs:
  • Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone.
  • Installed and configured computer hardware operating system and applications.
  • Maintain Computer hardware/Software audit system, that allowed for tracking of mobile laptops and also tracking of software licensing.
  • Maintain overall of the nation customer database, computer programming and maintaining computer hardware on a daily bases.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Responded quickly with resolution of computer hardware and software issues via phone, email, and in person.
  • Set up AV equipment, and computer hardware and software, as required for library training sessions.
  • Monitored, tested and maintained office network, installed and supported new computer hardware and software.
  • Service and maintain computer hardware and software for employees of the Auxiliary Services department.
  • Assisted with the Trouble shooting of Computer Hardware and Printers Related Problems.
  • Assist in demonstration and testing of new desktop computer hardware and software.
  • Install, modify, and repair computer hardware and software.
  • Install and configure computer hardware, software and peripheral components.
  • Install, configure, and upgrade computer hardware and software.
  • Diagnose and resolve server and client computer hardware issues.
  • Oversee Maintenance and operation of computer hardware systems.
  • Trained users on computer software and computer hardware.
  • Have basic understanding of Computer hardware and parts.
  • Installed and configured Server and Computer hardware.
  • Address issues with computer hardware and software Repair or fix computer hardware and software

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10 Computer Hardware Jobs

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2. Network Printers
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high Demand
Here's how Network Printers is used in Information Technology Technician jobs:
  • Configured and managed all-in-one network printers.
  • Build, set up, installing, troubleshooting, and repairing computers hardware and software, and local & network printers.
  • Installed, configured, maintained, and supported department hardware, software, and network printers for the chemistry department.
  • Maintain and replace SonicWALL and Cisco routers, network printers, local printers, Exchange 2010 servers and client machines.
  • Maintain and teach functionality for various smart phones, desktop PC's, network printers, servers, and notebooks.
  • Hired on a contract basis to maintain and repair workstation computers and WAN Server and network printers.
  • Instruct users on how to map network drives, map network printers and reset Lotus Notes password.
  • Installed and troubleshot local and network printers such as HP, Xerox and Epson.
  • Configure devices such as network printers, Blackberry units and laptops for network use.
  • Set up and installed HP network printers on company network using HP JetDirect.
  • Performed mapping of network printers and devices for an enterprise network.
  • Installed and configured local and network printers as needed.
  • Install and refresh network printers at U.S. Bank locations.
  • Reconfigured and assigned IP addresses to Network Printers.
  • Set up computers and local & network printers.
  • Install and troubleshoot network printers and scanners.
  • Manage AD, DHCP reservations, network printers, and GPO's on Windows Server 2008.
  • Install and maintenance local printers, setup network printers, configure print servers Training new employees.
  • Provide support for Datamax and Zebra label printers and other networked and non- network printers.
  • Installed pc's, monitors, registers, scanners, and network printers.

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3. Desk Support
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high Demand
Here's how Desk Support is used in Information Technology Technician jobs:
  • Provided computer help desk support via telephone communications with end-users.
  • Provide Help Desk support and PC technician support to 89 stores, installing and repairing software and hardware to personal computers.
  • Help desk support, resolve end user problems relating to PC hardware and software over the phone and in person.
  • Provided end-user help desk support with a high focus on customer satisfaction to resolve software and hardware related issues.
  • Help Desk Support (assist users with hardware, software, and network issues).
  • Provide senior level help desk support and training to over 150 local and remote users.
  • Provide efficient help desk support to 1500+ end users in a fast paced environment.
  • Worked with DC Public Schools system as a contact for help desk support.
  • Provided computer help desk support and technical training on hardware/software to end users.
  • Provide first level help desk support to approximately ten students per shift.
  • Supported regional enterprise level help desk support through telephone and electronic mail.
  • Provide help desk support as well as telephone and network installation.
  • Provided Help Desk support to users over phone.
  • Provided Help Desk Support for Cooperate Voice.
  • Provided computer help desk support.
  • Provide Help Desk Support and perform System Administrative duties: Provide support to customers by telephone and email through ticketing system.
  • Help Desk support for other military bases and vendors such as AT&T; resolved escalated IT/Telecom related problems.
  • Network Technician I provided help desk support and maintenance on GTE systems for the state of Virginia.
  • Manage and maintain website, office, technical support, and provide helpdesk support.
  • Provide remote Help Desk support utilizing Bomgar to troubleshoot issues.

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7 Desk Support Jobs

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4. Laptops
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high Demand
Here's how Laptops is used in Information Technology Technician jobs:
  • Identified and fixed problems for desktops/laptops/printers.
  • Upgraded, repaired, and installed hardware and software on personal computers and laptops for a large church organization.
  • Maintained and repaired desktop PC's, laptops, and printers of various makes and models.
  • Distributed Laptops throughout the Organization for all users meeting the requirements to receive a new laptop.
  • Upgrade memory on PC's and Laptops, replaced monitors, and towers.
  • Supported over 100 workstations and laptops, for both local and mobile users.
  • Prepared brand new Dell Laptops for the Migration process for 60 NSC employees.
  • Set up election sites with laptops, printers, and network switches.
  • Repair and maintenance of hardware of all Devices, desktop and laptops.
  • Repaired Dell and Apple G3 laptops and replaced parts when necessary.
  • Re-imaged and set up environments for precinct laptops and office computers.
  • Install hardware and software on standalone personal computers and laptops.
  • Performed installation, maintenance and repairs of laptops and peripherals.
  • Set up desktops, laptops, and notebooks for faculty.
  • Supported laptops and docking station related issues.
  • Backed up and reimaged desktops and laptops following workplace and HIPAA security compliance.
  • General diagnostics and repair of Laptops, desktops and laserjet printers.
  • Upgrade PC, Thin clients, Laptops, in the Logan and Smithfield Plants from XP to Windows 7 OS's.
  • Disassemble computers, printers and their components Assemble Desktops, Laptops, Servers, and printers Recycle computers and their components
  • Document details on problems and resolutions with systems, laptops, iPads, iMacs, Windows and library programs.

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1 Laptops Jobs

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5. Customer Service
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high Demand
Here's how Customer Service is used in Information Technology Technician jobs:
  • Provided professional and efficient customer service to both internal and external customers.
  • Provided superior customer service and maintained high standards of excellence.
  • Provided customer service to external agencies for information of any maintenance and security issues regarding the DTR network.
  • Provide excellent customer service to all customers by providing fast, friendly and accomplish the desired task required.
  • Participate in employee Activities Committee, Customer Service Committee and (CART) Child Abduction Response Team.
  • Gained experience in customer service, earning a good reputation that created return business solutions.
  • Transferred from within the company to customer service from fastener sales in 1999.
  • Received specialized training in customer service, customer safety, and teamwork.
  • Provided computer help desk support and impeccable customer service.
  • Provided excellent customer service to students and staff.
  • Provide customer service to fans using tablets.
  • Provide good customer service and technical support.
  • Update trouble tickets to effectively track status through closure Provided superior customer service skills
  • Offered excellent customer service by maintaining communications and ensuring satisfaction with completed project.
  • Provided customer service to thousands of customers per week; run administrative duties including bookkeeping, managing files, and spreadsheets.
  • Maintained a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
  • Transferred from within the company to the IT department in 2007 from customer service.
  • Fielded multiple customer service calls per day.
  • Repair and restore software issues for clients Aided to install and re-establish computer programs Provide quality customer service
  • Introduced cloud computing through Google Drive and Apps Skills Used Advanced customer service support.

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3,467 Customer Service Jobs

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6. Troubleshoot
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high Demand
Here's how Troubleshoot is used in Information Technology Technician jobs:
  • Performed troubleshooting and analysis to resolve computer problems.
  • Maintain and troubleshoot network connectivity as assigned.
  • Provide hardware/software troubleshooting and repair.
  • Installed, repaired, upgraded and provided diagnostic testing and troubleshooting for over 2500 computers, printers and associated electronic equipment.
  • Implemented fast resolutions with focused troubleshooting for TouchStar, as well as for the hardware and software of all company computers.
  • Provide field service calls to troubleshoot computer scanners and printers and perform preventative maintenance as needed.
  • Installed and provided successful troubleshooting for a variety of issues related to various programs.
  • Designed and built a test lab for server configuration and hardware troubleshooting training.
  • Maintain, analyze, troubleshoot and repair computers, peripherals and printers.
  • Research, troubleshoot and resolve complex problems independently.
  • Network Installation, setup, troubleshooting and repair.
  • Provide software and system troubleshooting and support.
  • Performed diagnostics and troubleshooting of system issues.
  • Network troubleshooting and support for all locations * Successfully implemented bank-wide teller software upgrade project from inception.
  • Performed data recovery, hardware/software troubleshooting, Symantec ghost imaging.
  • Analyzed and troubleshoot Lakeview Center user reported IT issues and provided resolution in person, over the phone, and remotely.
  • answered phone calls, ran updates, diagnostic and troubleshooting tasks, etc.
  • Diagnosed and troubleshoot computer and SmartBoard complications Monitor computer processing systems Computer equipment installation and set up
  • Increased departmental efficiency by devising an FAQ for basic telecommunication troubleshooting.
  • Monitored Netcool troubleshooting tool for servers Gave access to appropriate users using the GI2 platform.

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22 Troubleshoot Jobs

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7. Technical Support
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high Demand
Here's how Technical Support is used in Information Technology Technician jobs:
  • Provide professional Technical support utilizing knowledge and experience for clients.
  • Provided technical support in a non-profit organization.
  • Provided basic technical support to senior staff
  • Provided tier 2 troubleshooting and technical support through both remote and in-person diagnostic and troubleshooting for 1,300 faculty and staff.
  • Performed remote technical support for entire company, across 55 locations state-wide, via VNC and Remote Desktop connections.
  • Work day to day Data Center operations issues and provide technical support on moderately complex issues.
  • Assisted with software installation, photo identification cards and technical support for multiple employees.
  • Provided technical support for employees to assist them with hardware or software related problems.
  • Provide technical support to over 100 users in the NY office and remote.
  • Provided technical support for the students and faculty at Franklin Pierce University.
  • Provided advanced IT technical support to the VRE office staff and equipment.
  • Manage call flow and respond to technical support needs of customers.
  • Provide technical support to clients on computer products and scanning applications.
  • Provided technical support and technical training for the entire business.
  • Provide technical support for internal users of the company.
  • Provide a wide range of end level technical support.
  • Provided on-site technical support to Elections office staff.
  • Provide technical support to internal and external clients.
  • Designed and installed computer network Provided technical support to employees
  • Provide technical support to customers Respond to customer problems Proper documentation Computer cloning

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143 Technical Support Jobs

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8. Desktop
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high Demand
Here's how Desktop is used in Information Technology Technician jobs:
  • Input detailed descriptions of issues in Manage Engine Desktop ticket system and follow up diligently to ensure swift resolutions.
  • Installed, configured, repaired, and updated work stations (desktop, laptop, multimedia interfaces.)
  • Resolved compatibility issues encountered by students and faculty users of various servers, mainframe, and desktop systems.
  • Provide support for desktop and server applications and troubleshoot and resolve problems for users on Windows 7 systems.
  • Performed hardware and software replacements/repairs on Windows products: All-In-One, Desktops, Laptops, and Notebooks.
  • Provided Desktop Support/Ticket Resolutions for a campus environment that included the following: Windows XP and 7.
  • Provide local and remote desktop support for PC's, MAC's, and all peripherals.
  • Imaged out devices per spec to end-users and followed up with desktop support or break/fix.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Repaired network cabling, telephone jacks, desktop systems and multiple server platforms.
  • Assisted with local IT support, general desktop as well as AV support.
  • Ensured proper setup of all desktop and laptop computers with docking stations.
  • Support VDI, workstation moves and installations, desktop and phone support
  • Provide desktop support to users, resolving application and hardware issues.
  • Install and replace malfunctioned or damaged parts within desktop computers.
  • Act as backup to IT Desktop Technician.
  • Experience in desktop imaging technologies.
  • Drive Imaging using Acronis to desktops in lab settings.
  • Install and deploy desktops servers with VMware using vSphere and Vcenter Converter Standalone Client to migrate production machines.
  • STILL PRESENTLY CONTRACTING Desktop support for 11 users Upgrade software and hardware

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138 Desktop Jobs

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9. Hardware Issues
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high Demand
Here's how Hardware Issues is used in Information Technology Technician jobs:
  • Resolve issues related to windows, network connectivity, as well as problems associated whit software and hardware issues.
  • Assist with hardware issues locally and remotely throughout the United States of America and parts of Canada.
  • Worked in tandem with off-site team to confirm MAC addresses and troubleshoot network or hardware issues.
  • Configure and resolve networking, software and hardware issues on Dell PCs and HP Printers.
  • Assisted Faculty, Staff and Students with computer configuration, hardware issues and network connectivity.
  • Collaborate with Principals, Teachers, and faculty on maintenance and hardware issues.
  • Debugged and restored personal computers and laptops with critical software and hardware issues.
  • Resolved printer, scanner, network and hardware issues as necessary.
  • Fixed Hardware issues, set up networks and installed operating systems.
  • Identified problems and providing solutions for software and server hardware issues.
  • Handled software installation requests remotely, troubleshot hardware issues ex.
  • Completed various IT hardware issues using the ITSM ticketing system.
  • Walked customers through step-by-step process for troubleshooting hardware issues.
  • Communicated with vendors to get hardware issues resolved.
  • Analyze and troubleshoot software and hardware issues.
  • Educated users on software and hardware issues.
  • Assist users with software and hardware issues.
  • Repair all hardware issues, replacing hard drives, network cards, installing CD ROM, DVD ROM drives.
  • Identified electronic hardware issues, repair or rebuild as necessary Analyzed network and wireless network issues and reinstate services when appropriate.
  • Triaged and fixed software and hardware issues.

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10. Setup
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high Demand
Here's how Setup is used in Information Technology Technician jobs:
  • Provided primary end-user Application and Operating System support and troubleshooting as well as workstation and peripherals hardware setup and maintenance.
  • Imaged/built/setup/installed PC's in office environments.
  • Assisted in maintaining the call center server room, computer stations, printer network setup and troubleshooting employee technical requests.
  • Assisted in the development of network setup and cable runs for clients.
  • Install and setup computers, laptops, and printers on the network.
  • Follow setup configuration from the customer s configuration sheet.
  • Run phone cable and setup new phone connections.
  • Organized technology setups for off-site meeting and events.
  • Assist in PC imaging, setup and deployment.
  • Create guidelines and procedures for setup per client.
  • Install, setup and manage printers
  • Assisted NDI in conjunction with JPMorgan Chase with site surveys Completed data entry Assisted user with setup of new phones
  • Provide networking/desktop support, antivirus setup and support, as well as website maintenance tasks for residential customers.
  • Migrated users from Blackberries to iPhones including the setup and configuration of Microsoft ActiveSync.
  • Charged with all workstation setup and support for over 200 users at 3 sites.
  • Assisted with the setup and takedowns of Epic Go-Live support call centers.
  • Unbox, setup, install, and give basic training on various HP printers Hard drive disposal
  • Installed and Setup Telecom closets, design, wiring, punchdown.
  • Removed Viruses from Computers Replaced failed hardware Helped setup networks Basic IT maintenance
  • Install and Remove Software for end users Virus Removal for end users Setup Groupwise for Netware Setup IPX/SPX File Management Hardware repair

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140 Setup Jobs

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11. Active Directory
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high Demand
Here's how Active Directory is used in Information Technology Technician jobs:
  • Configured, created and maintained accounts in Active Directory, troubleshooting hardware/software as needed.
  • Experience with Active Directory for User Permission and Password management
  • Created and implemented current Active Directory data structure.
  • Demonstrated experience with Active Directory.
  • Reset user password using Active Directory, gave permission and set security for users folders on network drives.
  • Assist in troubleshooting user issues ranging from password resets, user creation in Active Directory and forwarding email.
  • Work with Windows Active Directory creating users, enabling roaming profiles as well as implementation of policies.
  • Utilized Active Directory and LDAP application to correct user account issues.
  • Create, delete, new users in windows 2000 active directory.
  • Maintain distribution lists and security groups in Active Directory and Exchange.
  • Serviced all staff and student Active Directory accounts.
  • Create accounts and grant access through Active Directory.
  • Maintained end user profiles via Active Directory.
  • Change User permissions in Active Directory.
  • Maintained 200 user PC network including adding/removing users from active directory.
  • Conducted onboarding of employees including Active Directory creation and modification.
  • Managed users in a active directory environment.
  • Establish and maintain user access through Active Directory Exchange email account creation and technical support.
  • Assisted in upgrading Windows domain controllers and active directoryfrom server 2003 to server 2008.
  • Used Active Directory to reset usernames and passwords

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3 Active Directory Jobs

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12. Windows XP
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high Demand
Here's how Windows XP is used in Information Technology Technician jobs:
  • Selected as Project Leader for the Windows XP, Vista, and Internet Explorer compatibility and implementation projects.
  • Provided Tier 1 support to approximately 500 users and 600 systems in a Windows XP/Vista environment.
  • Provide technical assistance in migration of client computer systems from Windows XP to Windows 7 platform.
  • Advised users through the new migration phase of Windows XP to Windows 7 Operating System.
  • Build and configure Desktops and Laptops for customer sites using Windows XP or Windows 7.
  • Provide application and hardware support for laptops and desktops in a Windows XP environment.
  • Performed upgrade from Windows XP to Windows 7 on several personal computers.
  • Assisted in the migration of laptops from Windows XP to Windows 7.
  • Teach staff and students basic computing and troubleshooting techniques for Windows XP.
  • Implement Windows configurations for Windows XP, Vista and 7.
  • Installed software on computers and x-rays running Windows XP.
  • Imaged workstations and laptops with Windows XP.
  • Worked with and installed Windows XP, Windows 7, Windows 8, and Office 2007 on a daily bases.
  • Experience with Windows XP, 7, and 8.1 also Mac OS 10 Snow Leopard and later.
  • Designed and implemented a Windows XP Ethernet LAN in the library Provided desktop support to staff and students - Active directory/user groups/administration
  • Upgrade Windows XP to Windows 7 Learned to efficiently manage migrating 12 to 20 computers per 10HR shift.
  • Support for Dell Optiplex desktops running Windows 7 and Dell Latitude laptops running Windows XP.
  • Managed and deployed migration from Windows xp to Windows 7 OS through duplication.
  • Assisted in migrating 150 + users from Windows Xp to Windows 7.
  • Installed pre-imaged desktops with Windows XP/Vista.

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1 Windows XP Jobs

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13. Data Entry
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high Demand
Here's how Data Entry is used in Information Technology Technician jobs:
  • Performed production system data entry.
  • Provide backup and support for Customer Service and facility administrative functions including order release, data entry, and report generation.
  • Generate Invoices, and compile letters and reports, data entry, auditing, systems training, and Notarizing Affidavits.
  • Performed Administrative/Clerical duties such as data entry, filing, laminating, etc.
  • Process files, data entry, coordinated deployment of computers to school campuses.
  • Created scripts for SupportWorks to streamline repetitive tasks and reduce manual data entry.
  • Transitioned the plant to a new system; update data entry system.
  • Develop MS Excel VBA OLE Automation for automation of data entry tasks.
  • Support in data entry applications, solved network and hardware related issues.
  • Use computer to accomplish data entry and PC troubleshooting.
  • Scanned and pulled invoices and complete data entry.
  • Organized and cataloged media, data entry.
  • Train staff in data entry applications.
  • Create tickets and Data Entry.
  • Detailed and accurate data entry.
  • Deliver computer equipments, data entry
  • Organized forms, filed records, and prepared correspondence and reports Data entry, simple program processing
  • Create reports in acrobat adobe Data entry Fixing and troubleshooting computers
  • Updated software specific to each departments within hospital and satellite offices Completed all data entry for payroll and accounts receivable depts.
  • Worked for Probation and Parole Data entry and ran criminal background checks Typed up Sentences for probation

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840 Data Entry Jobs

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14. Computer System
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high Demand
Here's how Computer System is used in Information Technology Technician jobs:
  • Performed computer systems operations and support including, problem solving, training upgrading and administration.
  • Gathered information about equipment inventory and entered collected data in to the computer system.
  • Identified and resolve computer system malfunctions and operations problems.
  • Monitored and maintaining computer systems and networks.
  • Installed and repaired data communications lines and equipment for computer systems using hand tools and test instruments.
  • Build, install operating systems and install peripherals and upgrade computer systems as needed.
  • Deployed, maintained, and designed computer systems to reduce cost for co.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Updated computer systems for state-run agencies across the state of Illinois.
  • Install and configure computer systems on site.
  • Oversee the daily performance of computer systems.
  • Worked closely with DELL computer systems.
  • Maintain daily performance of computer systems.
  • Operate multiple computer systems and peripherals Monitor system performance by means of consoles and various online system applications.
  • Validated computer systems for Electrosurgical equipment production line.
  • Perform Technical repairs and diagnostics for a wide array of computer systems, hardware, and software in a timely fashion.
  • Repair, replace and maintain PC and MAC based computer systems, Cisco Computer Networks and Cisco/Nortel Phone Systems.
  • Set up computer systems and initiate the setup of software programs Run virus control checks and troubleshoot computers
  • Intuit Corp Deployment Disconnection and Reconnection of 1000 Computer systems.
  • Configured new computer systems, user logins and email accounts.

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107 Computer System Jobs

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15. Internet
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average Demand
Here's how Internet is used in Information Technology Technician jobs:
  • Change out non-functioning modems and request replacement modems from internet provider.
  • Monitor and maintain wireless and internet connections.
  • Monitored users access to internet.
  • Assist the company Network Administrator in monitoring all servers, internet connections, and incoming/outgoing network traffic to and from clients.
  • Installed, tested and supported DSL, internet, voice, cabling, security and fiber optic installations and repair.
  • Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.
  • Installed and configured necessary software/network settings for students to access and comply with SUNY Delhi internet and network usage policies.
  • Configured and deployed wireless cards onto laptops to provide students access to SUNY Delhi campus wireless internet.
  • Redesigned the OEA Internet site which increased web search hits by 72% on a daily basis.
  • Designed, installs and supports organization's LAN WAN network segments, Internet & Intranet systems.
  • Network connectivity (and internet) configuration and troubleshooting (TCP/IP, wireless networking).
  • Resolved Windows related issues, Internet Explorer issues and other PC software related issues.
  • Managed T1 lines Cisco routers and 3Com hubs for internet and network access.
  • Managed Home network installation, including internet and printer/scanner set up.
  • Set up of all email and Internet accounts.
  • Provided phenomenal IT support to residential customers via remote Internet connectivity for Mac and Microsoft operating systems.
  • Set up and configured internetworking and telecommunications devices.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Maintained internet and TV in condo units Installed security cameras Took audits of electronics in units
  • Installed and troubleshot Motorola ethernet cable and DSL internet modems.

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196 Internet Jobs

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16. PCS
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average Demand
Here's how PCS is used in Information Technology Technician jobs:
  • Maintained and upgraded desktops and laptop PCs and network systems, troubleshot computer problems and resolved associated issues.
  • Migrated user settings from old to new PCs eliminating end user reconfiguration time.
  • Migrated end-user data onto new hardware (laptop and/or desktop PCs).
  • Imaged new PCs and installed custom applications as required.
  • Set Up of New PCs & Network for Chiropractic Office
  • Build, troubleshoot, repair Windows-based PCs and networks
  • Diagnosed and repaired problems with PCs and Macs.
  • Networked the Deployed PCs through a Hub.
  • Upgraded and worked on refurbished PCs.
  • Analyzed, repaired and safeguarded PCs.
  • Installed PCs, Hard Drives, Peripheral Cards, Power Supplies and RAMs.
  • Set up staff workstations with PCs, Macs, phones and laptops.
  • Imaged, installed and upgraded more than 2,500 PCs to Windows XP Cleaned data from old equipment to HIPAA specifications before disposing/recycling
  • Created and installed system images for new PCs and provide hardware and software upgrades to equipment as needed.
  • Install and upgrade Operating Systems, maintenance PCs, printers and network envelopments.
  • Participate in the deployments of laptops and Pcs and other computing devices.
  • Assess and resolve malware and virus issues on desktop PCs.
  • Provided tech support for Macs, PCs, and handheld devices; troubleshooted for end users (e.g.
  • Update antivirus and anti spyware on PCs and servers.
  • Assisted clients with Kronos, POS registers, digital menu boards, verifone card readers, personal and company issued pcs/laptops.

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20 PCS Jobs

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17. Software Applications
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average Demand
Here's how Software Applications is used in Information Technology Technician jobs:
  • Performed general maintenance, troubleshooting and repair of computer systems; configured and installed hardware and software applications.
  • Tutored students in various operating systems and software applications to enhance basic understanding of computer usage.
  • Provided assistance to students and guests unfamiliar with software applications and computer peripherals.
  • Designed and authored self-paced multimedia programs for company proprietary software applications.
  • Manage testing procedures for newly installed hardware and software applications.
  • Installed software applications, including Microsoft products.
  • Trained new employees, and contractors on how to properly use hardware, and software applications relevant to their day-to-day responsibilities.
  • Diagnosed and repaired hardware problems, completely built computers, troubleshot technical problems, and installed software applications.
  • Design and build websites using a variety of graphics software applications, techniques, and tools.
  • Performed installations, upgrades, and backups of software applications and operating systems.
  • Trained and instructed subordinates and supported units on all hardware and software applications.
  • Installed hardware and software applications, and provided end-user technical support.
  • Installed new or updated existing hardware drivers or software applications.
  • Support of all software applications, including MS Office/Outlook.
  • Install and troubleshoot software applications, Windows operating systems.
  • Train users on new systems and software applications.
  • Installed and upgraded operating systems, software applications and antivirus and security software.
  • Install, configure, maintain, and troubleshoot software applications for Windows * Install peripherals such as printers and scanners.
  • Provided comprehensive hardware and software support for clients, including: Training on new systems and software applications.
  • Managed and resolved IT work orders to include tier 2 customer queries regarding eMILPO and RLAS software applications.

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22 Software Applications Jobs

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18. Virus Removal
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average Demand
Here's how Virus Removal is used in Information Technology Technician jobs:
  • Performed virus removal and general troubleshooting in campus Help Center.
  • Assisted customers with anti-virus program installations and virus removals.
  • Provided computer cleanup/virus removal on a daily basis.
  • Managed virus removal and virus protection upgrades.
  • Implement, build, and maintain networks in the medical field PC Repair; hardware/software support, virus removal, etc.
  • Preformed computer diagnosis for hardware and software related issues, virus removal, hardware repair and replacement.
  • Addressed user's issues and concerns including virus removal, AutoCAD and MS Office application questions.
  • Tested tools for virus removal and relayed findings back to the Innovation Labs team.
  • Perform virus removals and tune ups to improve performance of the computer.
  • Complete Virus removal, password recovery, printer support.
  • Performed virus removals, upgrades, and re-installs.
  • Handled virus removal, hardware diagnostics etc.
  • Handled technical troubleshooting in a manufacturing environment, including Novell Server issues, virus removal and data recovery.
  • Provide customers with storage solutions and backup equipment and data recovery Provide customers with Virus removal
  • Implemented virus removal techniques while implementing security measures for customers in an efficient manner.
  • Network Configuration Virus Removal and Technical Support
  • Performed software updates, patches, spyware removal, and virus removal on LAN/WAN networks.
  • Mitigate attacks from external sources, malware and virus removal.
  • Performed virus removal with Malwarebytes Anti-Malware and Spybot Search and Destroy.
  • Worked with telephone and customer support Installation and removal of software and operating systems Virus removal Hardware removal and Installation Onsite repairs

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19. OS
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average Demand
Here's how OS is used in Information Technology Technician jobs:
  • Maintain proficiency in Microsoft productivity software programs and other software programs use within the company.
  • Created online surveys, contests and donation forms that boosted funding and organizational visibility.
  • Upgraded system hardware and application software to boost operational efficiency.
  • Provide various solutions to customers to determine most cost-effective resolution.
  • Utilized the most successful techniques to quickly respond to a variety of user interface issues involving software and hardware.
  • Developed script allowing those in the department to make changes quickly and efficiently, avoiding potential errors.
  • Worked closer with the Eligibility Determination (The portion of system which determines coverage for users.)
  • Used TSO/CICS Region to both generate and trace/debug CA:GEN code within Host Encyclopedia.
  • Worked a special assignment in the communications center of the hospital ship USS Comfort.
  • Make necessary changes to BIOS to complete initial ticket requirements.
  • Upgrade Server & workstation hardware to boost system efficiency.
  • Network upgrades and support across five Ohio Counties.
  • Prepared interoffice reports (Microsoft Office).
  • Gained more experience with the Microsoft Office 2003, 2007 and 2010.
  • Worked to implement and develop a company specific Microsoft Dynamics CRM Assisted the Chief Information Officer directly, daily.
  • Supported windows work stations, iPhones, Microsoft Office applications, and user email accounts.
  • Process Receipt of Goods and Part Shipments Backup/Save all Monthly receiving photos.
  • Diagnosed various peripherals including scanners, digital cameras, and barcode scanners.
  • Conducted monthly "How To" meetings with staff on Microsoft Office 2000 & 2003.
  • Configured/Diagnosed/Resolved subnet address Issues Configured/diagnosed/Resolved Driver issues specific to various software/ Ensured proper functioning with on-site as well as off-site personnel.

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31 OS Jobs

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20. Information Technology
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average Demand
Here's how Information Technology is used in Information Technology Technician jobs:
  • Developed and implemented help desk architecture, end-point security measures, asset monitoring standards and district information technology policies.
  • Handled information technology problems such as computer repair, software updates, security access and properly install video equipment
  • Provide Information Technology support for approximately two servers, thirty-seven computers and two laptops.
  • Provide daily information technology support for DTR system in a telecommunications Network Control Center.
  • Gained experience with both client service and technical experience with information technology.
  • Identified and implemented a speedy resolution using my experience in Information technology.
  • Provide full support and recommendations to management on information technology needs.
  • Directed technical planning and budgeting for all information technology purchases.
  • Provided information technology desktop support for NYSEG as subcontractor.
  • Coordinated all information technology initiatives at this company.
  • Contracted to General Dynamics Information Technology.
  • Serve as the primary information technology technician for both the research and clinic departments providing system and end user support
  • Act as a liaison between end-users and Information Technology Department, and vendors for repair issues.
  • Manage, troubleshoot, and service over 70% of Seattle University's information technology systems.
  • Provided end user support for all information technology used in the company.
  • Develop Knowledgebase of Corporate Information Technology and JD Edwards EnterpriseOne.
  • Administered Professional Equipment to Customers, Introduced to Information Technology
  • Staff Training in Information Technology tailored to your needs; 8.
  • promoted to Senior Analyst) Provide information technology support, desktop support and phone support for entire WellMed Company.
  • Assisted the IT pharmacist in managing narcotics control with the Omnicell system - Presented Information Technology in Healthcare to preceptor

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297 Information Technology Jobs

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21. LAN
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average Demand
Here's how LAN is used in Information Technology Technician jobs:
  • Managed, planned and coordinated unit-level information system security and integration across platforms, fleets and services.
  • Created security routines and systems recovery plans.
  • Received and transmitted messages via a LAN, facilitated communications flow, and serviced the needs of over 500 work stations.
  • Executed OS Upgrades, configuration management, troubleshooting, performance analysis, disaster recovery planning and documentation for the clients.
  • Provide support on computer and surveillance systems to customers over-the-phone, in-person, and using remote support tools.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Performed and monitored daily system backups as well as assist in Disaster Recovery planning and testing.
  • Determine Level of job plan needed and develop the job plan to meet those standards.
  • Worked with business units to understand and align technology plans with strategic business goals.
  • Established and maintained an electronic job plan library for quick and easy access.
  • Assisted lead technician in breaking down and reconstructing the LAN/server room.
  • Identify training and awareness needs and develop plans to support.
  • Image and deploys new equipment and devices using LanDesk.
  • Monitored and maintained LAN and wireless networks.
  • Experience or knowledge of LAN/WAN technologies.
  • Support and maintain hardware and software over LAN's, WAN's, VLAN's and Wi-Fi 802.11 networks.
  • Maintain LAN network and OS for 10 workstations and 1 server Maintain depot parts inventory and order replacement parts as needed.
  • Plan, coordinate, and provide support to Members for the installation of new telecommunications equipment and services.
  • Coordinated all moves, adds, and changes to landlines and cell phones.
  • Negotiated services with landline and cell phone providers.

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13 LAN Jobs

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22. Mac
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average Demand
Here's how Mac is used in Information Technology Technician jobs:
  • Assisted with voter machine calibration and accuracy testing, high-speed vote tabulating machine operator.
  • Assisted faculty with their machinery interface and set-up for classroom presentations.
  • Performed call data reporting tasks, including writing macros for improved efficiency of presentation and manipulation of the raw data.
  • Handle sensitive data appropriately including backups, data transfers to new machines, and properly decommissioning hard drives.
  • Provide software support for Mac Software such as Final Cut Pro, Safari, Entourage, and iTunes.
  • Provided technical service to upgrade the OS, firmware and software on voter ballot counting machines.
  • Performed annual PM's, adjustments and minor repairs to the machines.
  • Install upgrade and troubleshoot all Windows Operating systems and MAC Operating Systems.
  • Deployed a wide range of MAC OS upgrades and installs.
  • Maintain the computers and printers connected to the test machines.
  • Installed and updated OS for mac and windows devices.
  • Salvage key parts from older machines within an organization.
  • Operate office equipment, such as fax machines, copiers, and phone systems and arrange for repairs when equipment malfunctions.
  • Install, convert, troubleshoot, repair and/or de-install as necessary Gaming Machines, Signs, gaming controllers, and hardware.
  • Provided technical support to approximately 200 PC (from various manufacturers) and Macintosh users using a variety of software.
  • Verify IP Address Subnet, Gateway, and MAC Address via laptop computer or device.
  • Set up individual student logins on XP, Vista and Mac's.
  • helped Family Dollar stores with equipment issues such as register, debit machine, etc -helped with a little HR
  • Contract) Potomac State IT Department Set up computers for both Staff and Students.
  • Performed hardware and software replacements/repairs on Apple products: iMacs, MacBooks, iPhones, and iPads.

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25 Mac Jobs

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23. Tcp/Ip
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average Demand
Here's how Tcp/Ip is used in Information Technology Technician jobs:
  • Implement, Configure, and Administrate Windows Server 2008, Cisco routers, and switches for TCP/IP LAN Network environments.
  • Maintained and managed all Microsoft platforms including Active Directory/ Group Polices, DHCP, DNS, and TCP/IP.
  • Installed and verified patch cables to main switch bank, as well as TCP/IP configuration of end devices.
  • Repair and maintained the university network utilizing OSI, TCP/IP, DNS, DHCP, and firewall knowledge.
  • Installed, setup, and diagnosed OS, TCP/IP, and third party software on network workstations.
  • Facilitated departmental moves consisting of computers, printers, fax and phones over a TCP/IP network.
  • Install and maintain network connectivity in FAB and office areas, utilizing the TCP/IP network protocol.
  • Network troubleshooting and domain configuration (DNS, TCP/IP, DHCP), VPN configuration.
  • Created and maintained Windows NT TCP/IP Networks with DHCP, DNS, and firewalls.
  • Assist with LAN administration and network configurations, TCP/IP, DHCP, and DNS.
  • Deploy and re-image desktops and laptops, configure TCP/IP, backup and restore data.
  • Developed TCP/IP interfaces for a distributed application using HIPPI, FDDI, and Ethernet.
  • Identified/solved TCP/IP connectivity issues, installed device drivers, repaired Windows socket errors.
  • Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
  • Maintained and monitored support for all TCP/IP network configurations.
  • Installed and troubleshoot TCP/IP & other network protocols.
  • Developed understanding of TCP/IP, DNS, DHCP, TCP, and UDP functions.
  • Provided Ethernet, TCP/IP, and Local Area Network (LAN) support.
  • Updated network infrastructure (Tcp/IP configuration), installed network devices, (check scanners, printers).
  • Network topologies, protocols, routing, DNS, TCP/IP, FTP.

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24. Helpdesk
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average Demand
Here's how Helpdesk is used in Information Technology Technician jobs:
  • Use WebHelpdesk software daily to support all 300+ users' requests.
  • Ensured quick resolution of user concerns and escalated more complicated support issues to senior helpdesk representatives and field service engineers.
  • Demonstrated strong technical acumen in resolving individual helpdesk tickets leading to promotion to position of Systems Administrator.
  • Managed and tracked helpdesk technician inventory on a weekly basis, software/hardware/tools.
  • Provided quality helpdesk support for employees of the Department of Health and Human Services Division of Public and Behavioral Health.
  • Take helpdesk calls and support faculty and staff on day to day issues related to information technology.
  • Respond to and solve all internal helpdesk requests, and repair all company computers.
  • Provide helpdesk assistance to all staff on all different technological devices and platforms.
  • Assisted with helpdesk services for main office and several buildings on campus.
  • Provided first line technical support via IT Helpdesk, phone or email.
  • Monitored support desk service logs dispatched from the UPS technical helpdesk.
  • Utilized TrackIT helpdesk software to keep track of work
  • Provide Helpdesk and Network support to internal users.
  • Provided helpdesk support to a medium sized company.
  • Use Heat as the helpdesk ticketing program.
  • Utilize SpiceWorks and SysAid for helpdesk support.
  • Manage support request via helpdesk software.
  • Monitored and resolved helpdesk issues.
  • Monitor and create problem tickets in PGCPS helpdesk tracking software for all issues that must be referred to other support groups.
  • Support: Windows Environment, Server & OS, HTML/WEB, Nortel phone system, Helpdesk, Technician and Network

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6 Helpdesk Jobs

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25. Voip
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average Demand
Here's how Voip is used in Information Technology Technician jobs:
  • Image, install, and repair Dell workstations, laptops, Exceptional Innovation VOIP phones, and various printers.
  • Administered, maintained and upgraded all County Government communications including VOIP phone system, cell phones and radios.
  • Enabled VoIP and data integration for NIPR and SIPR networks to over 12 branch offices.
  • Acted as liaison for escalation of VoIP, application and server issues with appropriate departments.
  • Provided remote support for network and Cisco VoIP related issues for operators in field.
  • Worked with a team to integrate a VoIP phone system into two local plants.
  • Reset voice mail account passwords (Analog and VoIP) 7.
  • Assist Telephony Administrator with VoIP Phone System and User Administration.
  • Assisted with company VoIP phone system roll out and integration.
  • Install and maintenance switchboard OS and VOIP telephones.
  • Installed, maintained and supported VoIP applications.
  • Install and set up of 100 Cisco VoIP phones.
  • Provide services in server administration and network administration, security, VOIP, technical support and website administration.
  • Installed surveillance cameras and VoIP phones Troubleshoot and resolved network connectivity and general software and hardware issues.
  • Assisted implementing new VoIP infrastructure and Mitel server s application.
  • Designed and deployed voip network.
  • Configured VOIP, tannenberg and polycom video teleconferencing systems.
  • Configure Cisco VoIP devices Configure remote access & Exchange accounts on iOS devices.
  • Help setup VOIP phone accts.
  • Deploy Windows upgrades Configure and deploy new computers Manage company server and PC's Manage VOIP Manage website content

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3 Voip Jobs

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26. VPN
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average Demand
Here's how VPN is used in Information Technology Technician jobs:
  • Provision IT resources for new hires, including setup of workstations, passwords, phones, and VPN.
  • Administered client networks from Florida up to New York remotely through VPN and remote access.
  • Implemented VPN over MPLS between our central office and branch pharmacy locations.
  • Created and maintained VPN to link second location to main office network.
  • Implemented/managed site to site and remote VPN connections at multiple sites.
  • Monitored event correlation, endpoint security systems, and VPN/remote access.
  • Managed network security, including firewall, and VPN troubleshooting.
  • Call Center/help desk, Active Directory support, VPN Support.
  • Preformed Server upgrades and provided VPN support.
  • Configure SonicWall firewalls for security and VPN.
  • Installed VPN and ensured connection.
  • Project Lead for all SSL and VPN work at home services.
  • Installed and configured Active Directory, Exchange and configured servers for DNS, VPN and RDP\Terminal Services\Citrix connections.
  • Level 1 HelpDesk Setting up outside facilities with VPN and DICOM send destinations for PACS/Radiology Viewers.
  • Serviced Remote users with VPN, Remote Desktop, Citrix and VNC.
  • Set up network, restored the VPN, reformatted computers 2.
  • Configured Various Firewall/VPN hardware such as Sonicwall, Cisco, etc.
  • Blackberry support including Administrator access of Blackberry Enterprise Server for troubleshooting and configuring AOL-issued Blackberrys Juniper Networks and Cisco VPN support.
  • Upgraded, built, setup and maintained client computers (hardware/software), network hardware and vpn/vnc connections.
  • Implement new hardware and software upgrades Troubleshoot Citrix and VPN

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3 VPN Jobs

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27. Remote Access
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average Demand
Here's how Remote Access is used in Information Technology Technician jobs:
  • Provided telephone technical support and utilized remote access connections for troubleshooting hardware/software problems.
  • Implemented Remote access solution to allow remote administration of company systems.
  • Create scripts for new users when using remote access * Primary support for all IT issues for HSI.
  • Provide support for services such as video conferencing, remote access, new internal products and mobile technology
  • Responded to help desk tickets either in person, or using remote access utilities.
  • Utilize remote access and administration software to remotely diagnose and repair client issues.
  • Provide support for off-site employees via phone and email utilizing remote access software.
  • Supported customers and employees by using remote access or in-presence support.
  • Assist users by the use of remote access for immediate assistance.
  • Resolved installation problems with Cisco VPN client and remote access.
  • Support network connectivity, both local and remote access.
  • Used remote access to perform troubleshooting when needed.
  • Configured remote access, and created network rules.
  • Managed many computers for local and remote access.
  • Experienced with the remote access software.
  • Configure and support computer networks including remote access logins.
  • Cover issues for Executives and Regular users in the following areas Telecom, Remote Access, Access Management, Microsoft Office.
  • Provided customer support through onsite presence and remote access.
  • Cloud service/File Storage and Remote Access; 3.
  • Maintained Computers and Servers for 95 Locations * Provided remote accessing for trouble shooting to pcs in other locations.

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7 Remote Access Jobs

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28. Trouble Tickets
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average Demand
Here's how Trouble Tickets is used in Information Technology Technician jobs:
  • Responded to, and opened trouble tickets for all incoming calls, email and alerts generated from monitoring platforms.
  • Tracked outstanding trouble tickets, working closely with various teams to ensure any problems are resolved in timely manner.
  • Maintained a 24hr turn around period for any and all Trouble Tickets that come in through the Help Desk.
  • Prepare, update, and present reports of findings, issues resolved, and trouble tickets.
  • Utilized Intuit Track IT software to track trouble tickets and created an inventory of new computers
  • Performed evaluations, troubleshooting, repairs and diagnostics of all PC/Network/Printing trouble tickets.
  • Synced Blackberry's with data on computers as well as receiving trouble tickets.
  • Respond to trouble tickets and work orders through Remedy based trouble ticket system.
  • Performed advanced outside plant (OSP) testing on trouble tickets.
  • Respond to and resolve trouble tickets in a timely fashioned.
  • Documented issues and problems in Trouble tickets.
  • Solved over 600 Information Technology trouble tickets.
  • Manage trouble tickets with ServiceNow.
  • Logged trouble tickets for users.
  • Responded to trouble tickets within acceptable company timeframe standards.
  • Help Desk Authority/Freshdesk - Used to track trouble tickets and keep progress records for ongoing problems.
  • Assist Helpdesk with trouble tickets when waiting for supplies for my project.
  • Resolve trouble tickets onsite or remotely.
  • Maintained logs and records Rapid response with responding to customers with trouble tickets (i.e.
  • Documented timeframe standards for closing trouble tickets, service orders, timesheets, etc.

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1 Trouble Tickets Jobs

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29. User Accounts
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average Demand
Here's how User Accounts is used in Information Technology Technician jobs:
  • Utilize Active Directory to Add/Remove/Modify user accounts on our network.
  • Provisioned and administered user accounts and share level permissions.
  • Experience with Server 2012, managing user accounts, security access to network drives, VPN, and group policy.
  • Added user accounts, troubleshot issues with users and monitored usage on the printing management system.
  • Create user accounts, backup data, and raid configuration for large storage units.
  • Add, change and remove and troubleshoot user accounts in Active Directory and Exchange.
  • Manage user accounts on multiple platforms, unlock and/or reset user passwords when needed.
  • Manage user accounts, permissions, email, anti-virus, and anti-spam.
  • Managed user accounts and profiles using Active Directory in Server 2003 environment.
  • Create and maintain user accounts through Microsoft Active Directory and Microsoft Exchange.
  • Create Security Groups and User Accounts via Microsoft Active Directory 2003
  • Set up and support sever 2003 user accounts and control.
  • Created hard drive images using Norton Ghost * Create/Delete User Accounts
  • Created and maintained user accounts for over 200 users.
  • Create new user accounts and administer Active Directory.
  • Created and troubleshot Active Directory user accounts.
  • Manage user accounts using Active Directory.
  • Maintain database of e-commerce user accounts.
  • Use scripting languages such as PowerShell to automate tasks, improve workflow, and effectively administer user accounts and mailboxes.
  • Performed basic data back-ups, system restoral procedures, assigned and changed user accounts and password resets.

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3 User Accounts Jobs

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30. Linux
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low Demand
Here's how Linux is used in Information Technology Technician jobs:
  • Configure Linux Debian and Red Hat servers and provide support to Latin America clients in order to guaranteed delivery of content.
  • Provide assistance to Patrons who experience technical issues with Global Cash Access Kiosks (ATMS using Linux OS).
  • Created, maintained, and organized over 800 Linux, Unix, and Windows accounts and their databases.
  • Network & Admin UNIX/LINUX: focus on creating a Client and a Server using Ubuntu Linux.
  • Build and provide end-user troubleshooting and desktop support on Windows and Linux based surveillance systems.
  • Utilized Linux, and other open source solutions to recover data from failing hard drive.
  • Provided network and system support for internal employees that utilized Windows 7 and Linux.
  • Administered Computer Science Department's Red Hat Enterprise 4/5 Linux servers and workstations.
  • Set up Dual Boot Systems with Linux/Windows Partitions and 2 Windows Partitions.
  • Managed Linux system accounts and file system space, monitor system resources.
  • Provide maintenance, installation and troubleshooting for Windows and Linux based systems.
  • Supported KeyLogix key Management System built on a Red Hat Linux OS.
  • Created Windows 2000 Pro images with Linux 5.6 imaging software.
  • Supported and maintain Windows and Linux servers and network infrastructure.
  • Installed system software, including Windows, Linux and OSX
  • Upgraded and migrated to Red Hat Enterprise Linux 5.
  • Provided technical support for HHC employees Installed and updated operating systems, (2K, XP and Linux O.S.)
  • Garland, TX Administrated Windows and Red hat Linux systems for users and software upgrades.
  • Partnered with Database, Linux, Windows, Network, Middleware, Virtualization, Storage and Network Engineering teams.
  • Install or repair network cables - Manage Linux Hosting servers(Whm-Cpanel) -Set up Web Radio under shoutcast platform.

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15 Linux Jobs

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31. Phone System
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low Demand
Here's how Phone System is used in Information Technology Technician jobs:
  • Maintained Hotel phone systems, back of house and Blackberry, Programmed Progressive phone systems to meet hotel specifications.
  • Support company s laptops, computers, servers, printers, and phone systems.
  • Used troubleshooting process to discover a glitch in the hotel phone system.
  • Experience on Phone System trouble shutting on residential and industrial System.
  • Add, change and remove phone extensions in phone system.
  • Acted as on site technical resource for telephone system support.
  • Manage over 200 extensions on a Toshiba Strata phone system.
  • Assist in maintenance of school network and phone system.
  • Helped with planning and implementation of new phone system.
  • Monitored and maintained the VOIP phone system.
  • Maintain end user phone system configuration.
  • Updated information in the phone system.
  • Repaired issues with PBX telephone systems.
  • Maintain telephone system Performed regular maintenance on all RMCN network equipment such as routers and switches
  • Maintained a Nortel phone system for a tech support call center of over 30 technicians.
  • Complete site standup for all Network devices, Servers, Workstations, and Phone system.
  • Supervised contractors during a rollout of telephone system among 23 schools across Warren county schools.
  • Coordinated installations, maintenance, and repair for landline phone system equipment.
  • Maintain servers, work stations & Avaya phone system.
  • Light telecomm administration using Nortel Meridian phone system.

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8 Phone System Jobs

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32. SQL
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low Demand
Here's how SQL is used in Information Technology Technician jobs:
  • Aided in 2 network migrations, which includes Active Directory, MS exchange, MSSQL, and File transfers.
  • Worked with MS Access databases and SQL Server for data manipulation, reporting and analysis.
  • Played vital role in the transition of old databases to newer ASP/SQL databases.
  • Manage SQL Server and MS Access databases for business and educational applications.
  • Administered and managed Computer Science Department's MS SQL and MySql servers.
  • Trained end users in the use of property specific SQL database.
  • Created various types of reports from SQL and Access databases.
  • Drafted various ADHOC reports as per business request via SQL.
  • Created database for inventory management using SQL Server 2012.
  • Install and configure SQL Server and various Corporate applications.
  • Managed products database utilizing simple and complex T-SQL statements.
  • Install and configure Microsoft SQL Server 2005 and 2008.
  • Supported end-user conflicts on SQL server.
  • Documented SQL Server architecture and overall system network diagrams using Visio.
  • Designed and maintained databases using MS Access 98 and MS SQL Server 6.0 for inventory maintenance applications.
  • Installed and configured iPlanet Web Server, Oracle JDBC driver and SQL*Net on HP-UX 11.00.
  • Attended Sql Server classes and aided installation and teaching of new software for City.
  • Created 25 Microsoft Access front end databases with backend in SQL.
  • Installed and maintained Sql Server.
  • Installed and administer all servers, including Citrix Metaframe XP 3.0 and SQL servers.

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110 SQL Jobs

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33. POS
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low Demand
Here's how POS is used in Information Technology Technician jobs:
  • Leveraged different software and technology packages to deliver quality results and information for oil drilling forecasting and decision making purposes.
  • Monitored and ensured integrity of all Xerox WorkCentre multipurpose machines at each location.
  • Simplified and reorganized complex instructional materials for training purposes.
  • Coordinated PC asset management and disposal per City regulations.
  • Scheduled and billed for depositions, trial testimony and conferences between Mayo Clinic physicians and legal offices.
  • Evaluated unique problems, analyzed computer issues determined the best solution out of many possible solutions.
  • Provide remote assistance with user, application, printing, phone and other issues where possible.
  • Maintained IT hardware and software inventory, focus on tracking warranty status and disposition of equipment.
  • Compile literature, prepare mailing labels and envelopes, and disburse via postal service.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Composed and posted advertisements to Craig's List for rental listings.
  • Worked to resolve impacting issues as quickly as possible.
  • Contract position through Robert Half Technologies.
  • Performed work on POS systems.
  • Prepared chemical, biological and radiological material disposal information sheets to report to Environment Health and Safety department.
  • Warehouse worker $15.00 Maintaining positive attitude and communication with co-workers.
  • Support includes the District Office, 5 County Garages, seven outposts, as well as many remote Construction Site offices.
  • Thank You for considering me for a position with your county IT staff.
  • Provided IT bench work and testing for various POS (Point Of Sale) hardware.
  • Performed the above duties as a student intern Was promoted to a full time position in September 2008

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484 POS Jobs

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34. Suite
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low Demand
Here's how Suite is used in Information Technology Technician jobs:
  • Recommended, implemented and configured methodologies best suited for each individual problem.
  • Act as a first-level technical resource for supporting systems, software suites, networks, and workstations for ITS clients.
  • Installed and configured Microsoft Windows NT 4.0/2000 with Microsoft Office suite and other applications on the agency's computer systems.
  • Worked extensively with the Microsoft Office Suite, as well as within Active Directory.
  • Tasked to manage VTC scheduling for the Command Conference Room and Commanding General Suite.
  • Install, configure and support Microsoft Office suite and email for end users.
  • Acted as Primary lead in Windows 95/MS office suite roll out migration.
  • Updated and installed Windows 7, XP and Microsoft Office Suite software.
  • Assist end-users with MS Office Suite & Windows related issues.
  • Supported end users with Adobe Suite design and production software.
  • Assisted users with Microsoft Office suite and operating system.
  • Monitored and maintained Microsoft Office suite.
  • Experienced with Microsoft Office Suite.
  • Support MS Office Suite, MS Outlook and IE 8 Aloha and Opera.
  • Operated and performed system monitoring and circuit restoration for various HF, UHF, SHF and EHF communication suites.
  • Collaborated with the Accounting department on making various financial reports on Netsuite.
  • Backed up and deployed images using Symantec Ghost Suite.
  • Created a test suite for a web site created by colleagues using Selenium to ensure web site was functioning correctly.
  • Utilize network monitoring suites such as Zenoss, Cacti, and Nagios.
  • design Product photography and video production WordPress Design and Development Microsoft Office 360 Suite Mastery Adobe, Corel, Roxio Designing Software

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493 Suite Jobs

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35. Computer Software
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low Demand
Here's how Computer Software is used in Information Technology Technician jobs:
  • Monitored and maintained US Naval facility computer software and hardware updates.
  • Answered user inquiries regarding computer software and hardware operation.
  • Migrated technical computer software from computer to computer.
  • Oversee the daily performance of computer systems, answer user inquiries regarding computer software, set up equipment and perform repairs.
  • Worked with customer over phone or desk side in response to user inquiries regarding computer software and hardware issues.
  • Designed the Inventory system for the incoming and outgoing old computer software from companies like Network Associates and Microsoft.
  • Worked with PC and Mac troubleshooting, helped students and teachers with computer software and hardware issues.
  • Answered 7- 8 user inquiries daily regarding computer software and hardware operation to resolve problems.
  • Experienced in Chrysler SMART and Ford DDL systems along with many other computer software systems.
  • Perform computer software support including for Microsoft Office, and Windows, Anti-Virus and security.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Provided one-on-one support for all employees regarding computer software / hardware issues
  • Assist students and faculty with wide range of computer software.
  • Provide support and resolve problems related to installed computer software.
  • Provided help and advice to students using computer software.
  • Diagnose and repair personal computer software and hardware issues.
  • Resolve all issues regarding computer software or hardware operations.
  • Tested and debugged circuit boards and computer software.
  • Installed and updated computer software Corrected any hardware issues.
  • Solve conflict between PC software and hardware; On-site computer software support for computer operating system (e.g.

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5 Computer Software Jobs

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36. Vmware
demand arrow
low Demand
Here's how Vmware is used in Information Technology Technician jobs:
  • Experienced in virtual server creation and administration utilizing Hyper-V and VMWare.
  • Manage a 3 location network of 6 VMware host servers and 20 Windows Virtual Servers with 70 users
  • Install and configure Virtual machines using VMware player or virtual box for student use within the lab.
  • Installed and configured VMware server, in addition of creating multiple virtual machines.
  • Installed and supported 40 physical and VMware virtual Windows servers 2003/2008.
  • Created test environments by installing VMware virtual machine and Windows XP.
  • Use VMware Service Manager to manage open tickets and document findings.
  • Worked with VMware, PowerShell, LogMeIn, and HelpLine.
  • Maintain, troubleshoot, and implement windows and VmWare servers.
  • Use VMware for management of Virtual Servers Windows Server 2008.
  • Convert servers from physical boxes to VMWare virtual machines.
  • Work with VMWare and ESX management server software.
  • Used VMWare to install virtual application server.
  • Support VMware systems running virtual servers.
  • Virtualized specialized applications in VMWare for production line.
  • Install and troubleshoot software issues for Windows [ ] VMWare, Microsoft Exchange, and MS Office products.
  • Supported a variety of internally developed programs and tools such as VMware and Solar winds .
  • Introduced VMware and virtualized 6 physical servers using P2V and traditional migration.
  • Manage Vmware ESXi environment, creating and updating VM's.
  • Experience with VMware virtualization, point-to-point and broadcast wireless installation/operation, systems/network security, data continuity and security.

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3 Vmware Jobs

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37. Computer Issues
demand arrow
low Demand
Here's how Computer Issues is used in Information Technology Technician jobs:
  • Resolve residential and business related computer issues.
  • Provided troubleshooting of computer issues.
  • Repaired client's personal computer issues with efficient and effective knowledge and customer service.
  • Researched; trouble shooting; and interviewed to gain knowledge of computer issues.
  • Assisted in technical support with networking, computer setup and solved computer issues.
  • Worked with professors, school departments and students to troubleshoot their computer issues.
  • Responded to and resolved computer issues for a network of 25 computers.
  • Work proactively on computer issues by performing rounding in the hospital.
  • Assisted customers with computer issues, both software and hardware.
  • Manage students and assist students with work or computer issues
  • Responded to computer issues, minimizing employee downtime.
  • Assisted with computer issues during freshmen move-in weekend.
  • Rectified computer issues within a timely manner.
  • Assist staff with everyday computer issues.
  • Supported end-user with their computer issues.
  • Assisted users with computer issues.
  • Provided communication support for area residents to help resolve personal computer issues on many different operating systems.
  • Worked in an IT department that strives in helping clients with computer issues within their business.
  • Studied Rocket Programming language Provided IT support to employees including troubleshooting computer issues and remote accessing devices for support
  • Maintained and fixed computer issues Assembled complicated Audio and Video setups for audiences of thousands NON-WORK CORONADO HIGH SCHOOL, HENDERSON NEVADA

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2 Computer Issues Jobs

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38. Technical Assistance
demand arrow
low Demand
Here's how Technical Assistance is used in Information Technology Technician jobs:
  • Provided expert-level technical assistance to fit new situations and enhance customer service.
  • Provided technical assistance and training to users for handling emergency repair.
  • Provided technical assistance and support for incoming telephone and computer-generated queries.
  • Provided technical assistance and troubleshooting for network problems.
  • Provide technical assistance to computer system users.
  • Provided customer service, technical assistance and help desk support for over 3500 personnel consisting of faculty, staff and students.
  • Provide technical assistance and support for incoming tickets and issues related to computer systems, software, and hardware.
  • Maintained desktop PC's, all networked equipment, and responded to employee requests for technical assistance.
  • Provide technical assistance and leadership to customers using our software or would like to lease our software.
  • Provide help desk support and technical assistance to customers on the phone or in person.
  • Acted as a help desk for other office employees in need of technical assistance.
  • Provide technical assistance to clients through phone, email and instant messaging software.
  • Created a business enterprise to provide technical assistance to diverse clients.
  • Provide technical assistance and maintenance support to end users.
  • Provided technical assistance and training to employees.
  • Provide technical assistance to end-uses.
  • Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
  • Provided technical assistance to customers through both inbound routed calls, and Citrix service desk.
  • Promoted to work independently at UNLV's Leid Athletic Complex, providing on-site technical assistance.
  • Provide technical assistance and support to staff with pc hardware and software.

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184 Technical Assistance Jobs

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39. Ethernet
demand arrow
low Demand
Here's how Ethernet is used in Information Technology Technician jobs:
  • Maintain vendor-manufactured telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.
  • Implemented managed Ethernet internet service when available.
  • Assisted with configured of routers and managed network connection by administering networked Ethernet cables, switches, and wireless infrastructure.
  • Installed wireless and Ethernet home networks for Internet and LAN access with cable and DSL routers.
  • Worked with networking team to troubleshoot Ethernet and Token Ring network issues in PSEG field offices.
  • Deployed networking equipment such as switches, Ethernet adapters, and Cisco routers with voice.
  • Set up network using Ethernet topology, spliced cables, laid cables and installed computers.
  • Installed and terminated over 6000 feet of Ethernet and over 500 feet of coax.
  • Network printer trouble shoot, Ethernet install, TV and projector installation.
  • Created Ethernet cables and ran them through conduit throughout school building.
  • Installed Ethernet and Token-Ring cards in desktop computers and docking stations.
  • Equipped Ethernet cabling tidily and neatly.
  • Managed an Ethernet and Wireless Network.
  • Configured CISCO Power over Ethernet phones.
  • Installed Ethernet wiring throughout schools.
  • Cabled and traced Ethernet connections.
  • Replaced IDE cables, hard drives, SATA drives, and Ethernet cables.
  • Installed ethernet lines for commercial + residential builds, wired networks / print servers.
  • Installed and configured Novell servers and workstations using Ethernet CAT 5 cables.
  • Deployed and Terminated ethernet, coax, fiber cabling in residential and commercial environments.

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40. DNS
demand arrow
low Demand
Here's how DNS is used in Information Technology Technician jobs:
  • Manage devices by configuring network topology and making DNS records updates/creation.
  • Configured and installed Windows Server 2012 and Server 2008 with DHCP, File Server, IIS and DNS services.
  • Configure DNS, DHCP, Active Directory, Exchange, routers and switches, firewalls, and anti-virus software.
  • Install or modify the DHCP server when necessary to provide IP address, default gateway, DNS, etc.
  • Managed LAN and operated networking services (DHCP, DNS, SNMP, NAT and routing protocols).
  • Required knowledge of DHCP, DNS, routers and firewall issues to resolve home network issues.
  • Implement and manage Microsoft Active Directory (DNS, domain controllers, policy settings).
  • Created and managed IPv6 test network including web server, email server, and DNS.
  • Provide networking/desktop support and maintain ADDS, DNS, DHCP, and File servers.
  • Managed DNS domains using Active Directory to configure and setup user accounts and access.
  • Updated a portfolio of DNS servers, created and advised on FAQ documents.
  • Maintain Active Directory, including users, groups, printing and DNS.
  • Experience with DNS, email troubleshooting, basic website development and maintenance.
  • Configured and maintained DHCP, and DNS through Server 2008.
  • Administer DNS user accounts through Active Directory.
  • Managed Local DNS and DHCP servers.
  • Manage and configure WINS, DHCP and DNS.
  • Administer computer and user domain access in Active Directory and perform DHCP and DNS modifications to provide network access.
  • Implemented basic knowledge of DNS, content filters, caching, proxies, firewalls, and antivirus.
  • Experienced Windows Server 2008RC2, DNS, DHCP and Kaseya Agent, Hyper-V and VM Workstation.

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5 DNS Jobs

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41. Citrix
demand arrow
low Demand
Here's how Citrix is used in Information Technology Technician jobs:
  • Supported internal citrix access connections and application support.
  • Provide technical support for Citrix environment users.
  • Experience updating, installing and maintaining Citrix XenApp, Lotus Notes Email Client, Net 1.1 and other various software.
  • Administered Users in an MS Active Directory, Exchange 2003, Cisco, and Citrix Environments.
  • Managed programs deployed through the Citrix Presentation farm and Microsoft Virtual Server.
  • Support end users with Citrix application related problems and logging issues.
  • Installed software & hardware via the Citrix Manager 9.
  • Provide support to Citrix single sign-on applications.
  • Provided Citrix Server and ICA Client support.
  • Manage and configure Citrix clients.
  • Provided Citrix support for all outreach locations including the installation of Citrix Server Presentation Clients, printer configuration, and training.
  • Administered Citrix applications.Taught technology seminars to MBA students each year as well as working one-on-one to help them efficiently use resources.
  • Performed as a IT Contractor for Citrix Systems with a team of technicians to completely move Software Engineering Dept.
  • Experience with Active Directory, Citrix, VMWare, Windows server technologies, and IBM BladeCenters.
  • Work in Citrix and troubleshoot Wyse terminals, PC Connections for three on site servers.
  • Facilitate training of new users for connections using Citrix servers with roaming profiles.
  • Used Citrix Metaframe to support terminal servers.
  • Provide support to all company users using Citrix using remote software such as Teamviewer and Crossloop.
  • Monitor and Maintain Performance levels of Citrix servers and utilize load balancing techniques and technologies.
  • Design and create roaming Windows profiles for use with Windows 2008 and Citrix Xenapp clients.

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1 Citrix Jobs

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42. Peripheral Equipment
demand arrow
low Demand
Here's how Peripheral Equipment is used in Information Technology Technician jobs:
  • Entered commands, using computer terminal, and activated controls on computer and peripheral equipment to integrate and operate equipment.
  • Provide daily technical support for e-mail, network, connectivity, telecommunications, peripheral equipment and system maintenance.
  • Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.
  • Installed, repaired and provided troubleshooting solutions for personal computers and peripheral equipment.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Configured, assembled and installed laptops, workstations and peripheral equipment.
  • Install and perform repairs to hardware, software, or peripheral equipment including repairing laser printers and zebra printers as required.
  • Assisted clients with problems & issues with peripheral equipment, such as printers, scanners, home networks, etc.
  • Deploy new workstations and peripheral equipment, install operating systems, create images, and configuring network properties and hardware.
  • Performed maintenance on PC's, peripheral equipment, workstations and LAN, including cabling problems and peripheral malfunctions.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Installed and performed repairs to hardware Mac & PC, software, peripheral equipment, and break/fix as needed.
  • Installed and upgraded desktop and laptop hardware, software and peripheral equipment; configured system for optimum operations.
  • Install, upgrade, support and troubleshoot for printers and authorized peripheral equipment.
  • Connect peripheral equipment to the network (printers, etc.).
  • Install, test and configure new workstations, peripheral equipment and software.
  • Installed and performed repairs to hardware, software and peripheral equipment.
  • Performed minor repairs on hardware, software and peripheral equipment.
  • Install, troubleshoot and repair pc hardware, software and peripheral equipment following design or installation specifications.
  • Contract) Desktop Support Customer Service Performed maintenance tasks on PC's and peripheral equipment within the organization.

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43. Infrastructure
demand arrow
low Demand
Here's how Infrastructure is used in Information Technology Technician jobs:
  • Upgraded and configured system software supporting GIS infrastructure and Asset Management applications.
  • Maintain network infrastructure for both an office environment and an apartment community.
  • Overhauled a release engineering process which facilitated the deployment of infrastructure technologies.
  • Assisted in the maintenance, administration and updating of user accounts and computers utilizing Microsoft Server 2003 Active Directory Infrastructure.
  • Administer and maintain WAN infrastructure, workstations and servers performing required troubleshooting, backups using NetBackup and data archiving.
  • Manage and monitor the Enterprise Storage infrastructure using tools such as Remedy Ticketing System and HP Open View.
  • Document support tasks for students, faculty, and infrastructure in an in-house support ticket system.
  • Maintain IT infrastructure by ensuring that hardware and software is up to date and functional.
  • Install, repair and/or testing of voice, data, and audio visual infrastructures.
  • Deployed network infrastructure, servers, workstations, and other technology for clinic migration.
  • Escalate Tier 2 requests (networking and infrastructure) to Network Technician.
  • Work with companies needing new networking infrastructure, repairs or upgrades.
  • Installed, configure and support all network and infrastructure equipment.
  • Deploy and manage Wireless Infrastructure.
  • service center infrastructure installation and programming.
  • Design and deployed Active Directory infrastructure, later integrated Exchange 2003.
  • Installed networking infrastructure, servers, workstations for Drury Inns.
  • Supported Virtual Desktop/Server infrastructure in the test lab using VMWare ESXi.
  • Created and maintain system documentation * Provided on-going root cause analysis assessments on systems infrastructure and create corrective action plans
  • Provide "IT Department Presence" for small business operating within the "Cloud IT' Infrastructure.

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457 Infrastructure Jobs

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44. Microsoft Windows
demand arrow
low Demand
Here's how Microsoft Windows is used in Information Technology Technician jobs:
  • Support for cellular phone users including Microsoft Windows Mobile, Blackberry, as well as standard cell phones.
  • Provided all levels of support for 6 Microsoft Windows 2003 Servers and 1 Exchange 2003 Server.
  • Preformed CPU maintenance and help desk support for clients using Microsoft Outlook, Microsoft Windows 2000.
  • Account management for 5,600 user/email accounts on Microsoft Windows Active Directory domain/MS Exchange network.
  • Restored Microsoft Windows operating systems 2000 and 98 on laptop and desktop computers.
  • Installed Microsoft Windows XP and Microsoft Office on multiple desktop workstations and laptops.
  • Partitioned drives and installed Microsoft Windows 7, 8 and OSX operating systems.
  • Installed and supported over 30 Microsoft Windows Servers in an Active Directory Cluster.
  • Provide users with desktop support services in a networked Microsoft Windows environment.
  • Demonstrated expertise in Microsoft Windows XP, Vista, 7 and 8.
  • Installed and maintained a Microsoft Windows 2000 Small Business Server Network.
  • Created, maintained and removed profiles from Microsoft Windows applications.
  • Supported 150 Microsoft Windows 2000/XP desktops.
  • Installed and upgraded Microsoft Windows.
  • Performed troubleshooting of system problems and interfaces between Peachtree Accounting software and Microsoft Windows operating system.
  • Trained in installation and configuration of operative system Linux and Microsoft Windows Xp, Windows Server 2000-2003, Windows 7.
  • Supported Microsoft Windows, Microsoft Office, Cisco VPN, Allscripts electronic medical records, BlackBerry Enterprise Server.
  • Provided technical support for Microsoft Windows 7 and XP, Vatech X-Ray Equipment.
  • Administer Microsoft Windows AD/File Server [ ] Administer Microsoft Windows Email Server 2008.
  • Installed monitors, Microsoft Windows and Office software, laptops to docks Maintenance Sort and deliver office mail Unload trucks

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18 Microsoft Windows Jobs

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45. Html
demand arrow
low Demand
Here's how Html is used in Information Technology Technician jobs:
  • Developed UI using JSP, HTML, CSS, JavaScript, XML and used JavaScript for client side validations.
  • Designed business applications using web technologies like HTML, XHTML, and CSS based on the W3C standards.
  • Designed and developed web sites using scripting languages such as HTML, CSS, JavaScript, PHP etc.
  • Programmed on company's website using PHP, JavaScript, XHTML, MySQL and Apache.
  • Assisted in the development of new websites using HTML, CSS and, JavaScript.
  • Graduate School Application: web application designed in HTML, JSP and SQL.
  • Worked on custom requirements in HTML and CSS with a graphics designer.
  • Created and maintained web pages using Hypertext Markup Language (HTML).
  • Implemented user-friendly UI design with HTML and CSS.
  • Designed, developed and maintained web-based applications written in HTML, JavaScript and CSS.
  • Developed internal product catalog website utilizing Adobe Dreamweaver, HTML5, and CSS.
  • Redesigned the main website using HTML * Filed and mailed solicitations
  • Web Page Design: Macromedia, HTML, XML, MS FrontPage, Java and VB Script.
  • Designed and maintained departmental web site using such tools as Flash, Html, and MS Front Page.
  • Design and manage websites using various types of software, HTML, CSS, Dreamweaver and Photoshop.
  • Design of webpage for Ponce's Administration using Dreamweaver program for HTML coding and Adobe Flash.
  • Created client websites in HTML and Flash using Adobe Dreamweaver, concrete5, and Wordpress.
  • Helped develop and maintain different kinds of websites (Html, WordPress, Mura CMS, Joomla).
  • Achieved High School Diploma Obtained HTML Certification Obtained Certification in XHTML Completed internship in the Graphic Design field
  • Designed and built Html based web pages using frames, gifs, jpegs, and links.

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115 Html Jobs

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46. Android
demand arrow
low Demand
Here's how Android is used in Information Technology Technician jobs:
  • Perform repairs on all laptops, desktops, cell phones, and Android/Apple tablet devices Standard Parking Systems
  • Supported Windows 8, Android, Tablets and PC Software, AV installation and support.
  • Developed an Android and Web application to take care of the Warehouse's inventory.
  • Designed custom images of operating systems for desktop PCs and Android devices.
  • Configure mobile devices such Blackberry, Android, iPhone and iPad.
  • Support mobiles devices including iPhone, iPad, Android and Blackberry.
  • Google play store application using Android IDE and developer tools.
  • Configured and troubleshooting mobile devices: Apple and Android.
  • Manage network and local printers, including Sharp MX series printers for over 200 users, and hpeprint for Android users.
  • Deployed apps and created security policies for iOS and Android devices remotely through MaaS360 mobile device management software.
  • Support and repair of mobile devices including Android, iOS, and Windows Phone 8.
  • Configure emails Exchange Server for Android and IPhone for the company.
  • Configured, Deployed, managed and performed troubleshooting for various telecommunication devices including Blackberries, Iphones, Ipads and Android.
  • Provide support for Windows Desktops and iOS, Google Devices & Android Mobiles Inventory and monitor all company assets.
  • Supported Systems: Windows Desktops, Apple Laptops, Apple and Android Mobile Devices, and Enterprise-level Multifunction Printers.
  • Perform Preventive Maintenance.Wireless device deployment and support, including iOS, Android, Blackberry and Windows Mobile devices.
  • Transferred and downloaded information from smartphones such as Android, IOS, and Blackberry Operating System.
  • Build Desktops Troubleshoot and repair laptops and desktops Set up and troubleshoot Apple and Android devices
  • Update PC refreshes, tablets(apple and android), OSD, RAM, wifi settings, IP addresses Toruble shooting
  • Assisted employees with syncing their smartphones to the Microsoft Office 365 email accounts using Iphone and Android smartphones.

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47. Unix
demand arrow
low Demand
Here's how Unix is used in Information Technology Technician jobs:
  • Deployed and configured HP OpenView to Windows-/UNIX-/AIX-/HPUX-servers using scripted discovery process.
  • Experience using multiple platforms including but not limited to VAX, OpenVMS, Mac, Windows and Linux/ UNIX systems.
  • Installed, setup, and trained other users on Control-M job scheduling system on the IBM mainframe and UNIX servers.
  • Engage in integration of older legacy systems with newer PC and UNIX systems, as well.
  • Diagnosed and resolved UNIX / Linux / Windows Server alerts; followed through to ticket resolution.
  • Diagnosed and troubleshot UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Updated and corrected information on the company's database using SQL from a UNIX prompt.
  • Installed Sun UNIX and StorageTek tape drives and disk drives in servers and mainframes.
  • Manage more than 25 servers including Microsoft, Unix, and Mac.
  • Project involved conversion of mainframe DB2 application to an Oracle/UNIX based application.
  • Developed UNIX Shell scripts and JavaScript as support utilities for application integrity.
  • Used UNIX base for sales & inventory tracking of goods.
  • Work with Reflections NFS to supply Windows to UNIX connectivity.
  • Maintain extensive knowledge of multiple Unix environments.
  • Monitor windows server & Unix server.
  • Versed in basic UNIX and Oracle.
  • Associate Staff, Information Systems Technology Group Developed an enhanced VoIP module for the LARIAT test bed for Windows and Unix.
  • Performed nightly backups on UNIX and Novell servers.
  • Virtualized the company's UNIX business system.
  • Created and optimized Unix shell scripts using Bourne, Korn and Bash shells.

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5 Unix Jobs

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48. Powerpoint
demand arrow
low Demand
Here's how Powerpoint is used in Information Technology Technician jobs:
  • Created robust PowerPoint presentations with multimedia elements for marketing campaigns and convention materials.
  • Operated multiple PowerPoint presentations in convention center sized conference rooms.
  • Prepared presentation materials, using PowerPoint and other graphic applications.
  • Create PowerPoint presentations and other training materials.
  • Utilize Microsoft Office and Internet applications including Word, Excel, PowerPoint, Access, Internet Explorer and Outlook 2003.
  • Work with Excel, PowerPoint, Word and Adobe Acrobat to create charts, spreadsheets, forms and documents.
  • Perform classes for students/staff in MS Access, Excel, Visual Studio 20xx, PowerPoint, MS products.
  • Assisted customers with basic troubleshooting needs including, Microsoft Excel, PowerPoint, Word, and Outlook.
  • Provided training to over 300 students for MS Word, Excel and PowerPoint software.
  • Assist college students with Excel and PowerPoint presentations.
  • Provided user training on SharePoint and PowerPoint.
  • Conducted in service training to teachers in Windows applications (WORD, EXCEL, FRONTPAGE, POWERPOINT, OUTLOOK).
  • Certificate in MS DOS, MS Windows, MS Word, MS Excel and MS PowerPoint.
  • Produced numerous graphics and promotional materials using my experience with the Adobe Suite as well as PowerPoint and Prezi.
  • Experience in Microsoft Office applications including but not limited to MS Word, Excel PowerPoint, and Outlook.
  • Created Powerpoint presentations including animation, sound, detailed graphics, maps, statistics and photographs.
  • Assisted Sales Manager with creating proposals in Powerpoint, and with spreadsheets in Excel.
  • Created their first permanent projector for use with powerpoint presentations.
  • Have basic knowledge of Microsoft Word, Excel, Powerpoint.
  • Maintained computers throughout campus Assisted in installation of computers and other peripherals SKILLS Knowledgeable in Microsoft Word and PowerPoint.

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542 Powerpoint Jobs

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49. Sharepoint
demand arrow
low Demand
Here's how Sharepoint is used in Information Technology Technician jobs:
  • Updated documentation of key programs and procedures into their Microsoft SharePoint.
  • Handled SharePoint site administration for client intranets.
  • Worked as a Cisco VoIP Engineer, Active Directory, Exchange, and SharePoint Administrator for tactical services.
  • Collaborated with coworkers to create a community site with how to information for company s SharePoint 2013.
  • Web Front Ends, Shared Service Providers and other SharePoint integrated application servers and services.
  • Designed and configured SharePoint 2010 Virtual machine to learn and test new feature functions.
  • Created / reset / granted users access in Active Directory, Exchange and SharePoint.
  • Supported SharePoint Intranet sites, managing new and existing content databases.
  • Design SharePoint work flow for FOIA departmental routing and processing stages.
  • Worked on a project to create a SharePoint 2013 intranet environment.
  • Worked with SharePoint Designer to create custom page templates.
  • Designed and conducted training for new SharePoint end users.
  • Architected enterprise SharePoint sites per departmental and security needs.
  • Created InfoPath 2007 forms to submit and collect data into SharePoint lists or deposit data through email through workflow structure.
  • Used software such as OCX incidents, CGI Federal Cloud System, SharePoint, Microsoft Office Word, Excell.
  • Designed SharePoint master page and page layouts, serving as company's main SharePoint support for all technical complications.
  • Manage Office 365 Partner clients, Office 365 Exchange, Sharepoint, client licensing.
  • Set up and configured company intranet using Microsoft Sharepoint 2010.
  • Support the companies Sharepoint 2003 website.
  • Monitored Veritas Backup Exec Operated SharePoint Portal using MS Front Page

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46 Sharepoint Jobs

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50. Computer Lab
demand arrow
low Demand
Here's how Computer Lab is used in Information Technology Technician jobs:
  • Monitored computer labs, provided technical support for students and faculty for hardware and software issues Administration/Records
  • Work with senior staff to ensure proper class set-up, hardware maintenance and smooth functioning of all computer labs.
  • Performed regular check-ups on all computer labs and printers, refilling paper and fixing machines as needed.
  • Managed projects such as computer labs, smart classrooms, gaming severs, and flight simulation labs.
  • Set up computer Labs for sites in need of upgrade of computer lab for student and staff.
  • Assisted with the operation of two Windows and Mac computer labs on campus for student use.
  • Managed two computer labs (25 computers per lab) and university identities and users.
  • Secured desktops with anti theft cable locks at individual workstations in 4 computer labs.
  • Maintain computer lab by running virus detection software or filling printers with paper.
  • Served as mentor in computer labs, training students on an individual basis.
  • Performed troubleshooting for any problems that school computer labs encounter.
  • Provided technical support to the college computer lab.
  • Installed computers and printers into computer labs.
  • Installed computer lab images through SMS distributions.
  • Maintain computer labs and computer classrooms.
  • Managed computer lab and equipment.
  • Reconfigured computer laboratories in individual schools * Decommissioned out-dated computers and computer laboratory equipment
  • Deliver and install hardware for new users and computer labs Change out hard drives and replace.
  • Implemented roll out of Lenovo thin clients to computer labs.
  • Update school computers for the next year User support / Network Troubleshooting Computer lab reconfiguration and setup

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1 Computer Lab Jobs

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Information Technology Technician Jobs

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20 Most Common Skills For An Information Technology Technician

Computer Hardware

26.0%

Network Printers

8.8%

Desk Support

7.7%

Laptops

6.0%

Customer Service

5.6%

Troubleshoot

5.1%

Technical Support

4.9%

Desktop

4.7%

Hardware Issues

4.3%

Setup

4.0%

Active Directory

4.0%

Windows XP

3.8%

Data Entry

2.4%

Computer System

2.1%

Internet

2.1%

PCS

2.0%

Software Applications

1.7%

Virus Removal

1.7%

OS

1.6%

Information Technology

1.5%
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Typical Skill-Sets Required For An Information Technology Technician

Rank Skill
1 Computer Hardware 20.8%
2 Network Printers 7.0%
3 Desk Support 6.2%
4 Laptops 4.8%
5 Customer Service 4.4%
6 Troubleshoot 4.0%
7 Technical Support 3.9%
8 Desktop 3.8%
9 Hardware Issues 3.5%
10 Setup 3.2%
11 Active Directory 3.2%
12 Windows XP 3.0%
13 Data Entry 1.9%
14 Computer System 1.7%
15 Internet 1.7%
16 PCS 1.6%
17 Software Applications 1.4%
18 Virus Removal 1.3%
19 OS 1.3%
20 Information Technology 1.2%
21 LAN 1.2%
22 Mac 1.1%
23 Tcp/Ip 1.1%
24 Helpdesk 1.1%
25 Voip 1.1%
26 VPN 1.0%
27 Remote Access 1.0%
28 Trouble Tickets 0.9%
29 User Accounts 0.9%
30 Linux 0.8%
31 Phone System 0.8%
32 SQL 0.8%
33 POS 0.7%
34 Suite 0.6%
35 Computer Software 0.5%
36 Vmware 0.5%
37 Computer Issues 0.5%
38 Technical Assistance 0.5%
39 Ethernet 0.5%
40 DNS 0.4%
41 Citrix 0.4%
42 Peripheral Equipment 0.4%
43 Infrastructure 0.4%
44 Microsoft Windows 0.4%
45 Html 0.4%
46 Android 0.4%
47 Unix 0.4%
48 Powerpoint 0.4%
49 Sharepoint 0.4%
50 Computer Lab 0.3%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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28,759 Information Technology Technician Jobs

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