Information technology technician jobs in Kansas City, KS - 678 jobs
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Sr. ESD Helpdesk Support Technician
Teksystems 4.4
Information technology technician job in Kansas City, MO
*Top Skills - Must Haves* * Help desk support * Windows * Technical support * DoD Secret Clearance * CompTIA Security+ Certification *Top Skills' Details* This role will provide helpdesk support to USMC IT users. There is a good amount of training that occurs and resources for helpdesk agents. Basic training form a technical school will be enough to get started on your IT Career
*Secondary Skills - Nice to Haves*
* Customer service
*Description*
Our customer is looking to grow their Enterprise Service located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the NGEN Network End-Users throughout the world. This team is responsible for fielding between 8-20 tickets per day. Most technicians will start on night shifts unless a day shift opens up. The ticket volume dramatically decreases overnight vs mornings. Ultimately, the ESD technician will support the Navy- USMC in unifying its networks and data management systems to improve capability and service under one enterprise network.
* Average troubleshooting requirements may include supporting intranet issues, password resets, network troubleshooting, copiers, printers, scanners, etc. The ticketing system currently being used is Remedy.
* This is a 24/7 service desk in a classified environment. Technicians are required to hold at minimum a DoD Secret Clearance and a CompTIA Security + CE exam certification.
* There is a lot of upward mobility from this position. Technicians will be presented the opportunity to change shifts with tenure as well as get the opportunity to observe and collaborate with the in-house Windows Team, Linux Team, Oracle/SQL Team, Storage Team, Network Team, Desktop Support, Systems Applications team, & Cyber team. It is common for these teams to recruit from the desk.
* This desk also promotes within and there are opportunities to elevate into leadership positions. This is a contract however it is incredibly long-term with room for this advancement while contracting.
* The ideal candidate is someone interested in growing their career on the infrastructure path learning a business from the ground up. Strong interpersonal skills, and ability to problem solve, customer service-centric people required.
*Skills*
Help desk support, Windows, Technical support, Customer service
*Additional Skills & Qualifications*
Self Managing, excellent communications, ability to follow procedures and policies, be on time and responsive to requests
*Experience Level*
Expert Level
*Job Type & Location*This is a Contract position based out of Kansas City, MO.
*Pay and Benefits*The pay range for this position is $29.37 - $34.46/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Kansas City,MO.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$29.4-34.5 hourly 2d ago
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Information Technology Support Engineer
Teceze
Information technology technician job in Kansas City, KS
Title: IT Support
Duration: 3 Weeks Project
for one of our clients in Kansas City
The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines.
Who We Are - Teceze
Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success.
This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
• Basic Knowledge of Monitoring tools such as Solarwinds, etc…
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
$53k-77k yearly est. 3d ago
Help Desk Technician
Premium Waters 4.3
Information technology technician job in Riverside, MO
Job Description
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly 10d ago
Computer Field Tech Position-Saint joseph MO
BC Tech Pro 4.2
Information technology technician job in Saint Joseph, MO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
On-site Technology Support Technician
About EY-Parthenon
Information technology technician job in Kansas City, MO
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
Technical Responsibilities of an On-Site technician:
Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
ServiceNow ticket management; prioritizing tickets and awareness of SLAs
Supporting Microsoft Windows and MAC operating systems
Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
Printer support (installation, configuration, relocation, and troubleshooting)
Event and Meeting Support (may occur on-site or off-site)
Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
VIP/White Glove support
Occasional after-hour support may be required
Audio Visual Responsibilities of an On-Site Technician:
Support and maintenance of all technology within EY conference rooms
Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video
issues, including display problems and resolution settings.
Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
Additional technologies - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)
Interpersonal skills an On-site technician should have:
Outstanding customer service skills
Excellent communication skills
Great team mentality
Self-motivated, organized, detail oriented, ability to multi-task
Desire to learn and build a career as unique as you are
Experience Requirements:
2+ years of on-site technical support experience, or degree in related discipline
EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Fortune Best Workplaces for Women
America's Greatest Workplaces for Diversity 2023 by Newsweek
What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$56.2k-96.5k yearly 2d ago
IT/OT Technician - KS, MO, NE, & AR
The Industrial Solutions Network of CED
Information technology technician job in Kansas City, MO
AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career.
Recruiting for:
AR, KS, MO, & NE
Position summary:
Are you passionate about bridging the gap between InformationTechnology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems.
You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware.
What you'll do:
Technical Solutions:
Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.).
Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments.
Conduct network and cybersecurity assessments to identify risks and recommend solutions.
Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre.
Develop standard operating procedures for IT and security offerings.
Document findings and present them to technical and non-technical stakeholders.
Client-Focused Solutions:
Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements.
Collaborate with clients' IT and OT teams to ensure seamless integration of technologies.
Provide technical education, training, and webinars to internal teams and clients.
Support sales teams with expert insights into IT, security, and network solutions.
What we're looking for:
Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience).
3+ years of experience in network engineering, IT infrastructure, or cybersecurity.
Hands-on expertise with network hardware, virtualization, and industrial control systems.
Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments.
Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred).
Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred).
Excellent problem-solving, analytical, and communication skills.
Travel Requirements:
50% - 75% travel to meet clients and oversee implementations.
If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career!
The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status.
For more information visit: *****************************************************************
Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process.
NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice.
We are an Equal Opportunity Employer - Disability | Veteran
All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS
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$38k-67k yearly est. 2d ago
Informational Technology Position
Missouri Reap
Information technology technician job in Kansas City, MO
Employment Status: Full-Time FLSA Status: Non-Exempt Calendar: 240 Days Experience Required: Minimum of one (1) year work related experience preferred. Minimum Education Requirements: High School diploma or G.E.D. Department: Technology Direct Supervisor: Director of Technology
Primary Work Location: Office setting
Certification: Proper certificate in related field
Job Summary: The Workstation Technician at Center School District is responsible for installing, upgrading, and troubleshooting hardware and software across desktops, mobile devices, and peripherals. Supporting over 3,000 devices for 2,500 students, the technician manages network connectivity, printers, equipment inventory, and warranties. This role also aids users with technical issues and cloud-based document solutions, ensuring reliable technology throughout the district's multiple campuses.
Essential Job Functions
An employee in this position may be called upon to do any or all of the following essential duties:
* Provide technical phone, email, or remote support to user by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance
* Install, upgrade and troubleshoot software problems
* Troubleshoot and diagnose problems with end user equipment such as interactive display panels, casting and projecting, laptops, tablets, printers and other systems as assigned
* Support mobile devices such as iPads, Chromebooks, laptops, district cell phones, and other systems as assigned
* Troubleshoot all other peripheral devices (scanners, desk/office phone)
* Identify issues and troubleshoot network connectivity, wiring, and accounts
* Perform other duties as assigned
Knowledge, Skills, and Abilities (KSA's) for Position
An employee in this class must have the following knowledge, skills, and abilities upon application:
Knowledge
* PC hardware and software installation and Windows operating System
* Active Directory experience with extensive workstation knowledge
* Local Area Networks (LAN), Wide Area Networks (WAN), and software support systems
Skills
* Strong written and oral communications and relational skills
* Following and relaying complex oral and written instructions, policies and procedures
* Strong organizational skills
* Strong customer service skills
* Advanced Excel skills
Abilities
* Multitasking and prioritizing under pressure
* Work independently
* Lift up to 50 pounds to shoulder height
* Climb and work on ladders
* Establish and maintain effective working relationships with associates, teachers, parents, and the public
* Effectively welcome and embrace differences among employees and citizens
* Must be able to successfully complete a background investigation
* Must be able to work a flexible schedule as needed
* Must be able to provide a valid driver's licenses and reliable transportation
You are navigating off of REAP site to the district's posting.
OK
$38k-67k yearly est. 35d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology technician job in Overland Park, KS
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$61k-84k yearly est. 29d ago
IT Technician
Commercial Capital Company
Information technology technician job in Lenexa, KS
Position Title: IT Technician Department: Technology Services Reports To: Director of Technology The IT Technician provides front-line technical support to internal staff and external clients across the Microsoft ecosystem and MSP toolsets. Requirements: Ideal candidates have 1-3 years of experience or a two-year technical/associate degree. Responsibilities include support for Microsoft 365, Azure, Teams Voice, Dynamics navigation, Power Automate basics, Ubiquiti networking, Exclaimer, and Datto systems. Key Responsibilities: • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals. • Support Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, and Teams Voice. • Perform basic Azure AD tasks including password resets, MFA issues, and group membership updates. • Handle service ticket intake, triage, documentation, and timely resolution. • Assist users with basic Dynamics CRM navigation and troubleshooting. • Support Level 1 Power Automate flow troubleshooting. • Troubleshoot Ubiquiti/Unifi Wi-Fi, switches, and access points. • Assist with Datto RMM alerts, backups, and device remediation tasks. • Support and manage Exclaimer email signature configurations. • Escalate complex issues with complete ticket notes. • Perform updates, maintenance, and device provisioning tasks.
$30k-53k yearly est. 37d ago
Manufacturing IT Technician
Clarios
Information technology technician job in Saint Joseph, MO
is not elligible for sponsorship. What you will do: The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams.
How you will do it:
* Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
* Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user
* Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards
* Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
* Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
* Provide general application support, including O365, Windows 10, ERP, firewalls
* Facilitate the full PCLM process with an emphasis on configuration
* Maintain security, appearance, and organization of the server room
* Manage SLAs and resolve incidents in Service Now
* Primary contact for service providers
* Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
* Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
* Engage with the USCAN Plant Systems Team to execute projects across the region
* Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors
* Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
* Travel occasionally to support remote sites or assist with projects. (Up to 10%)
What we look for:
Required:
* Bachelor's Degree with 1 year of IT technical support experience
* In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience
* Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
* Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
* Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
* Experience with structured network cabling
* Solid analytical and critical thinking skills with strong written and verbal communications skills
* Demonstrated track record of strong initiative and producing results
* Ability to be on-call to resolve off-hours support situations requiring immediate attention
Preferred:
* Other desirable certifications include Network+, Security+, MCSE, CCNA, A+
* Experience with inventory, asset management, and CMDB is a plus
* Experience working in a manufacturing plant setting strongly preferred
#LI-CS1
What you get:
* Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
* Tuition reimbursement, perks, and discounts
* Parental and caregiver leave programs
* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide market share leadership
* HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
* Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
Veterans/Military Spouses:
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
$38k-67k yearly est. Auto-Apply 8d ago
Manufacturing IT Technician - St. Joseph, MO
Msccn
Information technology technician job in Saint Joseph, MO
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
This position is not elligible for sponsorship.
What you will do:
The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams.
How you will do it:
Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user
Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards
Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
Provide general application support, including O365, Windows 10, ERP, firewalls
Facilitate the full PCLM process with an emphasis on configuration
Maintain security, appearance, and organization of the server room
Manage SLAs and resolve incidents in Service Now
Primary contact for service providers
Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
Engage with the USCAN Plant Systems Team to execute projects across the region
Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors
Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
Travel occasionally to support remote sites or assist with projects. (Up to 10%)
Additional Qualifications/Responsibilities
What we look for:
Required:
Bachelor's Degree with 1 year of IT technical support experience
In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience
Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
Experience with structured network cabling
Solid analytical and critical thinking skills with strong written and verbal communications skills
Demonstrated track record of strong initiative and producing results
Ability to be on-call to resolve off-hours support situations requiring immediate attention
Preferred:
Other desirable certifications include Network+, Security+, MCSE, CCNA, A+
Experience with inventory, asset management, and CMDB is a plus
Experience working in a manufacturing plant setting strongly preferred
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.
$38k-67k yearly est. 5d ago
Help Desk Technician
Healthcare Support Staffing
Information technology technician job in Kansas City, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner.
• Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.
• Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system.
• Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs).
Qualifications
• 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree
• Microsoft Certified Windows 7, Configuring (70-680)
• Experience in a Call Center or Service Desk Environment- Required
• High School Diploma
Additional Information
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you!
If you are interested, reach out to me at 407-434-0381.
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity,
please pass along my contact information!
$32k-52k yearly est. 1d ago
Help Desk Support
Riverside Transport, Inc.
Information technology technician job in Kansas City, KS
Riverside Transport Inc. has an opening for Helpdesk Support I within the IT department. This is an excellent opportunity to join a growing company and be a part of a great IT support team. The IT team at RTI uses a wide variety of modern technologies to provide support and has a great time doing it. Providing excellent service by customer service, know-how, and teamwork, the IT team at RTI supports over 300 employees.
Job Function
* Utilize ticketing system to document issue status and resolution
* Setup and image PCs for deployment
* Support Windows OS
* Installing, configuring and troubleshooting systems, printers and desktop/laptop components
* Provide support and installation of software applications
* Assist in maintaining an inventory of IT hardware
* Use remote access software to troubleshoot technical problems
* Troubleshoot basic network connectivity issues
* Assist in troubleshooting and configuring phone system settings
* Assist with basic Android tablet troubleshooting
* Assist with general printer maintenance, configuration, and troubleshooting
* Rotational on-call support
* Provide support via deskside, email, and phone
* Additional duties and projects as needed
$32k-52k yearly est. 2d ago
Executive Technical Support Specialist
Insight Global
Information technology technician job in Kansas City, KS
Insight Global is looking for a Executive Technical Support Specialist to be hired on directly with a client of ours. This person will be expected to provide white glove technical support service to executive members within the organization. This person must have a strong knowledge and understanding of Microsoft applications and hardware, Apple products, and have great communication and customer service skills. This position is local to Kansas City, KS, and some travel will be involved.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- At least 3 years of experience provide IT support to executives (C-Level and other VIP staff)
- 5 years of experience in desktop hardware, operating systems, and printers
- 3 years supporting Apple products (tablets/computers)
- 3 years of experience in MS O365 products
- 2 years of experience in business communication platforms (messaging, video conferencing, etc) - Certifications/licenses (MCP, Apple Certifications, CompTia)
$32k-52k yearly est. 3d ago
Campus Intern - IT Application Developer
JE Dunn Construction 4.6
Information technology technician job in Kansas City, MO
Best People + Right Culture. These are the driving forces behind JE Dunn's success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education.
Key Role Responsibilities - Core
Campus Interns will have the opportunity to:
Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment.
Provide progress updates and reports
Conduct job site observations with project leadership
Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc.
Support vendor/trade partner pricing/bid solicitation and coordination
Participate in all aspects of the project-specific safety plan and culture
Work collaboratively and create relationships with project team members, trade partners, vendors and clients
Perform other duties as required by supervisor
Key Role Responsibilities - Additional Core
N/A
Knowledge, Skills & Abilities
Able to be flexible
High energy
Leadership potential
Strong work ethic
Excellent written and verbal communication skills
Works well under pressure and in deadline situations
Education
Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity
Experience
N/A
Working Environment Benefits Information
The benefits package aligned to this position is Intern. Please click the link below for more details.
Click here for benefits details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to
accommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
$32k-41k yearly est. 48d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology technician job in Kansas City, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-47k yearly est. 60d+ ago
IT Support Specialist II
ISG Technology 3.4
Information technology technician job in Overland Park, KS
Job DescriptionDescription:
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations.
What you bring to the position:
You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”
You successfully fulfill the following essential duties and responsibilities:
You will use your ORGANIZATIONAL SKILLS to:
Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required.
Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues.
Manage and prioritize complex, changing workloads in a challenging technical environment.
Complete ConnectWise data entry in an accurate and timely manner.
Meet ISG standards of utilization.
You will use your TECHNICAL SKILLS to:
Respond to and troubleshoot unique customer issues.
Manage tickets based on priority and SLA.
Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:
Auvik
Cisco
Citrix
Fortinet
HP
Microsoft
RMM
Veeam
VMWare
You will use your CUSTOMER SERVICE SKILLS to:
Communication with customers about existing tickets and inform them of the plan to address them.
Deal with end users / management during times of pressure.
You will use your COLLABORATIVE SKILLS to:
Support the Company by completing all other job duties assigned.
As a successful employee, you will demonstrate the following professional skills as you carry out your position:
Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.
Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.
Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations.
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.
Organizational Support - Follow company policies and procedures and complete other duties as assigned.
Judgment - Include appropriate people in decision-making process.
Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well.
Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events.
Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner.
Requirements:
You will meet the following educational, licensing, certification, and work experience requirements:
High School Diploma or GED required.
A minimum of 3-5 Years of similar or related experience.
Working knowledge of networking.
Working knowledge of systems administration.
Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
Demonstrated attention to detail with excellent organization and time management skills.
Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage.
You will follow the ISG Technology Core Values:
Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique.
Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves.
Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation.
“Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team.
Continuous Improvement - Daily improvement matters. Bold ideas move us forward.
You are able to work in the following environmental and working conditions:
Prolonged periods of sitting at a desk and working on a computer and phone.
Work in a general office environment.
Travel to client and prospect locations with varying conditions.
You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
$49k-73k yearly est. 3d ago
Support Technician 2
Propio 4.1
Information technology technician job in Overland Park, KS
Job DescriptionDescription:
Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office.
We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner.
Requirements:
Responsibilities:
Troubleshoot hardware and software issue, ensuring timely resolution
Provide technical support to end users via phone, tickets, email and in-person
Document and track issues using our ticketing system, and escalating when necessary
Assist in setting up and configuring computer systems and applications
Maintain accurate user accounts and permissions
Educate users on best practices and IT policies and stay up to date with new technologies
Collaborate with other members of the IT team to ensure that customers receive the highest level of service
Generates and maintains dashboards and reports that track product health and success metrics
Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues
Qualifications:
3+ years of experience in IT support
High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred
Experience supporting customers in corporate environment
Experience with IT Service Management ticketing systems
Experience with Azure M365 and AWS preferred but not required
Basic understanding of computer systems, networks, and software applications
Strong problem-solving skills and ability to troubleshoot and think logically
Experience with Microsoft Windows and Office, as well as experience with desktop hardware
Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment
$26k-39k yearly est. 8d ago
desktop support
Artech Information System 4.8
Information technology technician job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back **************or share your best time to reach you
I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email..
ROLE :Desktop Support
LOCATION:KANSAS CITY, MO
Duration:1+ year
· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Outlook PST files.
· Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
· Travelling is required
Additional Information
For more information, Please contact
Shubham
************
$40k-49k yearly est. 60d+ ago
PC Support Technician
Link Solutions, Inc. 4.2
Information technology technician job in Leavenworth, KS
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS.
Must be a US Citizen
Must have or be able to obtain and maintain a DoD Secret Security Clearance.
Non-remote (relocation incentive available)
The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe.
Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications.
Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software.
Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance.
Install and configure network interfaces and internet connections.
Diagnose network cable and configuration problems.
Coordinate support with the local Network Enterprise Center.
Services support tickets for Training Management Directorate (TMD) users.
Implement and design an organization-wide set of standards for future and existing information systems.
Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US citizen.
Must be able to obtain and maintain a DoD Secret Security Clearance.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Two (2+) years in a PC Support Techniciant role or relevant field.
Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software.
Experienced in diagnosing network cable issues and configuring network interfaces and internet connections.
Proficient in providing help desk support, identifying technical issues, and offering temporary solutions.
Capable of responding to user inquiries and providing technical assistance on PC systems and applications.
Windows workstation systems administration training.
Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop.
Preferred:
Active Secret Clearance.
BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users.
Ability to function independently and as a team player in a fast-paced environment.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-56k yearly est. 7d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Kansas City, KS?
The average information technology technician in Kansas City, KS earns between $23,000 and $69,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Kansas City, KS
$40,000
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