Information technology technician jobs in Manchester, NH - 417 jobs

Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings. Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us! Job Description Role and Responsibilities Utilize SQL skills to resolve customer issues and improve the team's technical abilities Act as the escalation point for complex issues requiring EHR and DRVS product knowledge Educate customers on appropriate data entry workflows Essential Skills Candidate should have a Bachelor of Science in a technical, science, or business field Intermediate database and SQL skills are essential, such as modifying and creating SQL queries Candidate must be proficient and comfortable working in a technical environment Candidate should have at least 1-year of customer service experience Excellent oral and written communication skills Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders Desirable skills Healthcare industry processes experience is preferred, including EHR knowledge Experience supporting and/or implementing a SaaS product preferred Experience with a customer service ticketing system, preferably Jira Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.

Title: Smartsheet Specialist - Product Launch Support Employment Type: Contract (4+ Months - potential to extend) Status: Accepting Candidates About the Role This role supports operational project planning for a high-visibility product launch. The specialist will work with cross-functional and global teams to drive launch readiness, visibility, and execution through advanced Smartsheet solutions. Key Responsibilities Develop and manage Smartsheet-based project plans, timelines, and dependency maps for launch activities. Build Smartsheet dashboards, reports, and automated workflows to track KPIs, readiness, and risks. Provide real-time visibility into progress, resource allocation, and issue escalation. Partner with cross-functional and global stakeholders to align launch execution and milestones. Support strong project governance and operational execution in a fast-paced environment. Qualifications 3+ years of experience in project management and operational planning. Advanced hands-on expertise with Smartsheet (dashboards, automation, reports, data linking). Experience supporting product launch or commercialization initiatives. Strong communication, organization, and stakeholder management skills. Exposure to pharma, biotech, or life sciences environments preferred. Compensation (MA Pay Transparency) Estimated hourly range: $50-$53/hr (W-2). Final rate within this range will be based on skills, experience, and interview results.

Who we are Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations. Unleash your potential with a rewarding career If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future. We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Key Responsibilities: Material Planning & MRP Execution Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning. Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments. Maintain accurate BOMs, routings, and item data to ensure effective material planning. Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts. Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy. Production Planning Assist in developing and maintaining production schedules that align materials and capacity. Support manufacturing leads in load balancing and prioritizing work orders. Improve data accuracy for work order reporting and WIP tracking. Help identify and address bottlenecks or inefficiencies in the scheduling process. PLM Implementation & Systems Integration Serve as the primary coordinator for the new PLM system implementation, replacing Omnify. Work with Engineering and IT to define workflows for change management, revision control, and document release. Support data migration of part records, BOMs, and associated documents. Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems. Train and support users on new PLM tools and processes after deployment. Continuous Improvement Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency. Support initiatives to improve communication between Engineering and Operations through better system integration. Document and maintain standard operating procedures related to planning and change control. Qualifications and Essential Skills: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience). 3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment. Hands-on experience with ERP systems (Microsoft Business Central preferred). Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes. Strong analytical skills and attention to detail. Excellent communication and organizational abilities; comfortable working across departments. Preferred Qualifications Experience in electro-mechanical product manufacturing. Experience participating in or supporting a system implementation project (PLM, ERP, or MES). Familiarity with ISO 9001 or AS9100 environments. Lean or Six Sigma certification a plus. Klein Marine Systems offers a generous compensation package; benefits begin on date of hire. Comprehensive Health, Dental and Vision Plans Elective deductions for Flexible Spending Accounts Company Paid Life Insurance, Short and Long-Term Disability Supplemental Life Insurance Supplemental Critical Illness and Accident coverage 401(k) Retirement Savings Plan with employer contribution; Roth IRA option Employee referral program 14 Paid Holidays Flexible work arrangements Generous Flex Paid Time Off account Are you ready to join our exceptional team? We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.

Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required

A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr

Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support Department: Engineering / Research & Development Reports To: Engineering Manager or R&D Lead The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies. Key Responsibilities Manufacturing & Engineering Support Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components Assist in process development, documentation, and continuous improvement initiatives Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions Perform assembly, alignment, calibration, and testing of electro-optical systems Maintain engineering builds, fixtures, and test setups Research & Development Support Assist engineers with prototype builds, experimental setups, and feasibility testing Support optical and electronic testing, data collection, and analysis Modify existing designs or components under engineering direction Document test procedures, results, and design changes Participate in design reviews and contribute practical manufacturing feedback Testing & Documentation Execute functional, environmental, and performance testing per engineering specifications Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers Create and update work instructions, test procedures, and engineering documentation Ensure compliance with quality standards and configuration control requirements General Duties Maintain cleanroom or controlled lab environments as required Follow ESD, safety, and quality procedures Support cross-functional teams including Quality, Manufacturing, and Supply Chain Required Qualifications Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience) 3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment Hands-on experience with electro-optical assemblies and test equipment Ability to read and interpret engineering drawings, schematics, and technical documentation Strong mechanical aptitude and troubleshooting skills Preferred Qualifications Experience supporting R&D or new product development programs Familiarity with optical alignment, laser systems, imaging sensors, or photonic components Experience with prototype builds and low-volume manufacturing Knowledge of GD&T, SPC, and basic data analysis Experience working in regulated environments (ISO, AS9100, FDA, etc.) Skills & Competencies Strong attention to detail and documentation discipline Ability to work independently and collaboratively in a team environment Effective communication with engineers and manufacturing personnel Comfortable working with tight tolerances and precision components Adaptable to changing priorities and experimental work Work Environment Combination of manufacturing floor, laboratory, and cleanroom environments May require handling delicate optical components and working with lasers or high-voltage equipment Occasional overtime or schedule flexibility may be required to support development milestones

The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed. RESPONSIBILITIES AND DUTIES: Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines Perform acceptance and regression testing on completed development work First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors Communicate regular updates on all open tickets for assigned clients and projects Train end users in the KAPS system, including assisting with periodic webinars Analyze and recommend process workflows to client Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required Provide status reports on open requests to clients as required QUALIFICATIONS: Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property Excellent technical writing and verbal communication skills Solid planning, time management, communication, decision making, presentation and organization skills Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.) Comfortable using online meeting platforms (Microsoft Teams, etc.) Comfortable in and adaptable to a fast-paced environment Self-directed learner and independent problem solver Must be a team player Travel up to 15% may be required Candidates must be legally authorized to work in the U.S without sponsorship now and in the future All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc. SALARY & BENEFITS: Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer. PM20 (function () { 'use strict'; social Share.init(); })();

Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Title Code: 30FIT005 Role Title: IT Technician FLSA Status: Non-Exempt Union Status: None Job Level: 30 Department: Facilities and IT Pay Range: $24.52 to $33.17 per hour Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider) Supervisory Responsibilities: None Revision Date: 01.06.26 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned. Essential Duties and Responsibilities: Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups. Meet defined helpdesk response and resolution SLAs Document issues and resolutions in a clear and concise manner. Maintain accurate, timely documentation of all tickets and work performed Provide technical support to users via phone, email, or in-person. Travel to agency locations as needed to diagnose and resolve network and hardware issues. Provide support for Office 365 and other applications. Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support. Minimize repeat issues through root cause identification and escalation Support continuity of operations across all agency locations Adhere to security, access control, and data protection standards Follow IT security policies, including access controls, password standards, and device management Support compliance with HIPAA, FERPA, and other applicable data privacy requirements Assist with onboarding and offboarding by provisioning and deprovisioning user access Assist with maintenance of tech supply closet Report suspected security incidents or breaches immediately per SOP Required Qualifications and Skills: Experience supporting Windows-based laptops, desktops, printers, and other devices Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred Associate degree in Information Technology or a related field preferred. Knowledge of common help desk procedures. Knowledge of Office 365 and Exchange. Excellent problem-solving and communication skills. Ability to prioritize tasks and manage competing demands. Must pass background checks. Willingness to obtain relevant IT certifications within a defined timeframe Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Additional Job Description: Pay Range: $16.03 - $20.46 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation. Essential Duties Include: Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems. Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users. Support FortiGate firewall and Cisco Meraki switch infrastructure. Manage Microsoft 365, Entra, Azure, and Intune environments. Additional Duties and Responsibilities Include: Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure. Maintain CrowdStrike endpoint protection and vulnerability scanning. Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans. Participate in the assessment, specification, and implementation of hardware and cloud solutions. Provide user and systems support as part of a rotating on-call 24/7/365 support structure. Develop and/or maintain department procedures and documentation for applications and hardware. Manage cloud phone and messaging systems. Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided. Other duties as assigned. Qualifications: Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications. Demonstrated knowledge of computer networking and switch configuration. Hands-on experience with Microsoft 365 administration. Hands-on experience with firewalls, Fortinet or SonicWall preferred. Some scripting experience is a plus. Strong analytical and diagnostic skills to identify and resolve complex technical issues. Diligence in managing system configurations, security settings, and documentation. Record of providing excellent customer service. Excellent communication, organizational, and time management skills. Ability to work effectively both independently and collaboratively. A valid driver's license and satisfactory motor vehicle record. Ability to lift up to 50 pounds. However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself Compensation & Benefits: This is a full time, exempt position and the salary range for this role is $65,400 to $85,000 annually. NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center. Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave. Things to Know About Us: NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015 through 2023 and a finalist for the 2024 Pulitzer in Audio Journalism. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members. We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity and inclusion. We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, and to expanding our audience and advancing our mission and vision by deepening our engagement with diverse people and communities across the state and beyond our borders. To Apply: Please apply on the job opportunities page of our website, NHPR.org, or through this link: ********************************** Include a Resume NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This role will play an important role in providing IT support, systems administration, and information security management within Signiant's cloud-first corporate environment. This position involves supporting Windows and mac OS endpoints, performing systems administration des for an on-premises Windows Server domain environment, administering Microsoft 365 infrastructure including Azure Active Directory, and administering, supporting and troubleshooting Signiant's third-party cloud applications. This position will also be responsible for maintaining corporate asset inventories, internal technical documentation, and user-facing documentation, as well as assisting with IT projects and ongoing initiatives. This position is required to be onsite 3-4 days per week at the Lexington, MA office. Requirements Essential functions Provide IT help desk support for a cloud-first corporate environment Support and troubleshoot issues for Windows and mac OS platforms Perform system administration, maintenance, and troubleshooting duties for an on-premises Windows Server and Active Directory Domain Services infrastructure Administer, manage, and optimize Microsoft Office 365, including Entra ID (Azure Active Directory) Assist in the administration, monitoring, maintenance, and security hardening of Signiant's VMware Cloud infrastructure hosted in AWS Proactively manage and maintain network infrastructure including firewalls, switches, access points, site-to-site VPNs, and client VPNs Assist with vendor selection, assessments, evaluations, and renewal discussions Oversee corporate IT asset lifecycle management, including maintaining asset inventories, distributing new devices to end users, and coordinating secure recycling of retired devices Develop, maintain, and enhance internal IT documentation, including runbooks, checklists, and proactive maintenance processes and procedures Create, maintain, and distribute user-facing documentation, such as instructions and guides Administer and test backup platforms Assist in oversight of videoconferencing/teleconferencing platforms in Signiant's corporate offices Collaborate with other teams to help optimize business processes, integrations, and workflow automations to enhance reliability, security, and efficiency Assist with IT projects and initiatives as needed, including platform evaluations and migrations Knowledge, Skills and Abilities Bachelor's degree in information technology, Computer Science, or related field Minimum 2-5 years of experience administering, monitoring, maintaining, and troubleshooting the following: - Windows Server domain environments - Microsoft 365, including Entra ID - Hyper-V and/or VMware infrastructures Knowledge of fundamental networking concepts including DHCP, DNS, TCP/IP, firewalls, network switches, site-to-site VPN, and client VPN Experience working within an IT Service Management Platform (ITSM) such as Jira SM, ZenDesk, Connectwise, or ServiceNow Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and as part of a team Willingness to learn and adapt to new technologies and processes MCSE or equivalent certification strongly preferred Experience with at least some of the following vendors/platforms strongly preferred: - Backups: AvePoint, Nakivo - Collaboration: SharePoint, OneDrive, Confluence, Zoom, Teams, Slack - Networking: Meraki, WatchGuard - Security: Defender for Endpoint, Defender for Cloud Apps, Defender for Office 365, Nessus - Document management: Adobe Creative Cloud, Adobe Document Cloud - ITSM: Jira Service Management - SDLC: GitHub, Jira, JFrog - CRM: Salesforce Ability to stay updated with the latest technology trends and advancements. Supervisory Responsibilities - N/A Work Environment/Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Eligibility Requirements Availability to work nights, and early mornings as needed. Limited travel, up to 2 weeks per year. Affirmative Action/EEO Statement It is the policy of Signiant to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Title: IT Network Administrator - Direct Hire Job Type: Full-Time, Direct Placement Salary: $60,000 Industry: Commercial Printing / Manufacturing Environment Are you a hands-on IT professional with a strong background in network administration and systems support? We're seeking an experienced IT Network Administrator for a direct hire opportunity with a well-established, dynamic company located in Lowell, MA. This is an excellent opportunity for someone who enjoys managing infrastructure in a fast-paced, production-based environment. About the Role: The IT Network Administrator will play a key role in ensuring the stability, integrity, and efficient operation of the company's IT network systems. You'll be responsible for maintaining and supporting the IT infrastructure-including hardware, software, and security-while working closely with staff at all levels to support daily operations and continuous improvements. Key Responsibilities: Design, implement, and manage LAN, WAN, and wireless network infrastructure Install, configure, and maintain network hardware, software, and communications systems Monitor and troubleshoot network performance to ensure maximum uptime Administer and support network security systems (firewalls, VPNs, access control, etc.) Provide end-user support for hardware, software, and peripheral devices Maintain accurate documentation of systems, configurations, and procedures Perform routine system maintenance, updates, and data backups Enforce IT policies and best practices, including software version control and security standards Collaborate with cross-functional teams to resolve issues and improve systems Stay informed on current industry trends, threats, and tools Required Qualifications: Proven experience as a Network Administrator or in a similar IT systems role Solid understanding of network protocols, routing, switching, and firewall technologies Hands-on experience with network monitoring and troubleshooting tools Familiarity with operating systems such as Windows, Linux, and mac OS Strong documentation skills and effective written/oral communication Ability to problem-solve across a wide range of IT environments and end-user needs Comfort working independently and interacting with staff at all levels Preferred Attributes: Detail-oriented with strong organizational and prioritization skills Comfortable working in a production-based or manufacturing environment Eagerness to continuously improve systems and processes Ability to manage multiple projects or issues simultaneously This is a direct placement opportunity with a company that values initiative, reliability, and technical excellence. If you're ready to take the next step in your IT career and make a meaningful impact, we'd love to hear from you.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation. Essential Duties Include: Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems. Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users. Support FortiGate firewall and Cisco Meraki switch infrastructure. Manage Microsoft 365, Entra, Azure, and Intune environments. Additional Duties and Responsibilities Include: Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure. Maintain CrowdStrike endpoint protection and vulnerability scanning. Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans. Participate in the assessment, specification, and implementation of hardware and cloud solutions. Provide user and systems support as part of a rotating on-call 24/7/365 support structure. Develop and/or maintain department procedures and documentation for applications and hardware. Manage cloud phone and messaging systems. Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided. Other duties as assigned. Qualifications: Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications. Demonstrated knowledge of computer networking and switch configuration. Hands-on experience with Microsoft 365 administration. Hands-on experience with firewalls, Fortinet or SonicWall preferred. Some scripting experience is a plus. Strong analytical and diagnostic skills to identify and resolve complex technical issues. Diligence in managing system configurations, security settings, and documentation. Record of providing excellent customer service. Excellent communication, organizational, and time management skills. Ability to work effectively both independently and collaboratively. A valid driver's license and satisfactory motor vehicle record. Ability to lift up to 50 pounds. However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself Compensation & Benefits: This is a full time, exempt position and the salary range for this role is $65,400 to $85,000 annually. NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center. Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave. Things to Know About Us: NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015 through 2023 and a finalist for the 2024 Pulitzer in Audio Journalism. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members. We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity and inclusion. We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, and to expanding our audience and advancing our mission and vision by deepening our engagement with diverse people and communities across the state and beyond our borders. To Apply: Please apply on the job opportunities page of our website, NHPR.org, or through this link: ********************************** Include a Resume NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job Posted by ApplicantPro