Information technology technician jobs in McKinney, TX - 1,917 jobs

IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience

Looking for a RAN Tier 2 - Onsite- Plano TX accepting on W2 candidates, No C2C candidates What you will bring to the table as a RAN Tier 2: 10 Years of experience with RAN, RF Experienced in wireless (3g, 4g, 5g) Experience with end to end Call flow process Experience troubleshooting and scripting using Linux or Unix Experience with Tier 1 or tier 2 level work Experience with Samsung/ Nokia Willing to go onsite What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion

* Launch Your IT Career With a Fast-Growing Team! (Entry-Level Opportunity)* Are you ready to kickstart your career in IT? Our client is looking for motivated, eager-to-learn individuals who want hands-on experience, real responsibility, and a chance to grow in a supportive environment. * What We're Looking For* * *3+ months of IT experience* or relevant education (CompTIA A+ or Computer Science degree) * A strong desire to learn and build your technical skills * Dependable, hardworking, and eager to take initiative * Solid *customer service* and communication skills * Reliable transportation (this is a *hybrid* role) * Shift Details* We support a wide range of schedules, so flexibility is key. Applicants must be able to work *between 6am-6pm CST*, including some *weekend shifts*, based on team needs. * What You'll Be Doing* This is an *entry-level role with full training provided*-perfect for someone ready to grow in IT support. You'll work side-by-side with experienced technicians, learning in a fast-paced environment where no two days are the same. Your main responsibilities will include: * Responding to support tickets throughout the day * Assisting users via *email, chat, and in-person support* * Troubleshooting common issues such as: * Password resets (Active Directory) * Login and authentication issues * WiFi and connectivity problems * Printer and hardware support We place a strong emphasis on *professionalism, communication, and punctuality*-your soft skills matter just as much as your technical abilities. *Job Type & Location*This is a Contract position based out of Coppell, TX. *Pay and Benefits*The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Coppell,TX. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world's leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. About the Role Job Title: Production Support Lead Location: Dallas, TX Key Responsibilities: Experience in production support, system administration, or development related to healthcare management systems. Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care Experience with claims processing, benefits management, and provider network management in the healthcare space. Strong familiarity with databases and writing complex SQL queries. Experience in system integrations, including REST APIs. Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable. Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage) Required Skills & Experience Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP). Experience with web services. Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus. Knowledge of HIPAA and other healthcare regulations is a plus. Usage of AI in Application Support Hands on automation experience Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!

Job Title: Senior IT Specialist Type: Full-Time Salary: $80K-$90K (Based on Experience) About the Role: Partnerships 4 Dentists (P4D) is seeking an experienced Senior IT Specialist to support and manage IT infrastructure across 40+ dental practices nationwide. This role is based in the Dallas-Fort Worth area with 10% travel to support clinic openings, upgrades, and projects. This is a hybrid position supporting a mix of physical and virtual environments, working with both internal IT and external MSPs. The ideal candidate brings deep technical knowledge and strong project leadership. Top Skills & Experience (Required): Must have 3+ years of hands-on experience with: Windows Server administration (Active Directory, deployment, configuration - physical & virtual) Network administration (firewalls, VPN, DHCP, DNS, dual WAN setups, cabling, racking, and network design) Project management (hardware/network upgrades, VoIP migrations, vendor coordination) Procurement and ground-up installation of IT infrastructure Dental IT Experience (Preferred, Not Required): Experience supporting Open Dental, Dentrix, Eaglesoft Familiarity with dental imaging devices and software (e.g., Dexis, VaTech EzDent-i, Eaglesoft Schick, Carestream) Technical Environment & Tools: Microsoft OS (Server & Workstation), VMs VoIP setup and dial plan management Cisco Meraki, Unifi hardware Citrix Cloud Connector, VDA Data migrations, software conversions Asset management & change management processes Familiarity with compliance standards (HIPAA, PCI, SOC, etc.) Soft Skills: Strong communication and multitasking skills Ability to troubleshoot complex technical issues Team-oriented, self-starter with ability to lead and manage technical projects Benefits: 401(k), Health/Dental/Vision/Life Insurance PTO, Flexible Schedule, Employee Discounts Bonus Pay Potential Work Location: Hybrid - Remote, with some onsite work at Dallas HQ and travel to dental practices.

Meet the Team Join us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, monitoring, and tracing. We are seeking an individual with technical support or consulting experience to provide support services for the Splunk Observability Cloud solution. This individual will work closely with our customers and field delivery personnel to provide break-fix support, operational maintenance, and Premium support services. This position is an integral part of the long-term plan to grow the relationship with our customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in a fast-paced, customer-focused, and fun environment. Diversity Matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing phenomenal work with great people. Come become one of us. This role can be performed out of our Richardson, TX or Boulder, CO locations. Your Impact Support customers who have implemented the Splunk Observability Cloud SaaS solution, guiding the resolution of customer issues and escalations in a professional and timely manner, adhering to SLA guidelines. Provide clear and effective written and verbal communication to customers, including phone and Webex-based support. Collaborate with Splunk Development Engineers and Customer Success teams to address customer problems effectively. Contribute to the creation of technical knowledge content to empower customer self-service. Utilize existing troubleshooting skills and web technologies knowledge, while further developing expertise in development languages such as .NET, Java, and/or node.JS. Thoroughly investigate technical issues to determine root causes and propose effective solutions or workarounds. Support the reproduction of customer issues, file detailed bug reports, escalate cases to Engineering when necessary, and provide comprehensive documentation. Minimum Qualifications Applicants MUST be a U.S. Citizen due to the position may require access to U.S. export-controlled technologies, technical data, and/or sensitive government data. Flexibility to participate in on-call rotations may be required to support our federal customers. 3+ years of experience in customer support, technical account management, or a related field. A foundational understanding of Kubernetes, REST APIs, cloud computing, and observability concepts. Exceptional verbal and written communication skills. Strong troubleshooting and analytical abilities. Preferred Qualifications Excellent time management skills with the ability to effectively prioritize SLA-driven customer issues. A passion for technology and a dedication to thriving in an ever-evolving technical environment. A customer-centric attitude and a strong willingness to learn. A Bachelor's degree in computer science or a related field, or equivalent work experience. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $94,200.00 to $125,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $117,600.00 - $171,500.00 Non-Metro New York state & Washington state: $102,400.00 - $165,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: As an IT Service Desk Technician I, you will provide exceptional customer service to help users achieve business goals. You will record, track, and document the problem-solving process, prioritize and schedule tasks, and adhere to standards to maintain data integrity and security. You will escalate incidents as needed and ensure timely resolution of open issues. Utilizing software updates and knowledge bases, you will aid in problem resolution, troubleshoot PC virus and malware issues, and learn the software and hardware used by the organization. You will perform post-resolution follow-ups, assist in developing IT support topics, and help with PC setup and upgrades, while documenting support procedures. ESSENTIAL FUNCTIONS: Provides exceptional customer service to ensure all users can use systems to achieve business goals and objectives. Records, tracks, and documents the Service Desk problem-solving process through to final resolution. Prioritizes and schedules problem resolution tasks to ensure timely and efficient handling of issues. Adheres to Corporate/Departmental standards, policies, and procedures to maintain data integrity and security. Escalates incidents to the appropriate IT personnel or queue when necessary. Verifies that open incidents are followed up and resolved in a timely manner. Accesses software updates, knowledge bases, and other internet-based resources to aid in problem resolution. Provides deskside support for in office staff and remote support for property and remote staff Configures and manages IT assets Identifies and learns appropriate software and hardware used and supported by the organization. Performs post-resolution follow-ups to help requests and ensure user satisfaction. Handles additional projects as assigned. QUALIFICATIONS: Two (2) year IT degree or related combinations of education and experience, related IT certifications preferred. One (1) year of service desk experience preferred, and familiar with incident management. Must have a solid working knowledge of various Windows operating systems, MS Office products and email packages. Familiarity with Intune, Microsoft Exchange and Active Directory environments a plus. General working knowledge of networking and server concepts. Ability to setup and troubleshoot remote DSL and Cable installations and install and troubleshoot wireless routers at our remote sites. Excellent communication (written and verbal) and customer service skills. Ability to multitask and advanced ability in troubleshooting and solving problems. About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.

Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements. Management Scope: May supervise and/or lead activities of IT Support Specialist I/II; leads helpdesk and desktop teams on medium and high priority projects. Education, Experience and Training: Education and experience equivalent to a High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software including application support experience with Microsoft Office 365 and mainstream web browsers. Industry related certifications preferred. Special Requirements/Knowledge, Skills & Abilities: May require working evenings and weekends, sometimes with little advanced notice. Rotating off hours and on-call support. Working knowledge of a range of diagnostic utilities, including remote access, ipconfig, trace route, and virus/malware utilities and removal tools. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Strong documentation skills. Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products. Knowledge of advanced computer hardware, including desktops, laptops and mobile devices. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification. Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly and technical language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Excellent interpersonal and organizational skills with ability to lead and supervise. Ability to serve as a liaison with developers, project managers and cross-functional teams. Strong analytical and problem-solving skills. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software. Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions. 1. Records, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken to final resolution. Maintains equipment inventory; creates and maintains technical documentation. Contributes to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary. 2. Leads and assists in providing support to level I and II when request volumes are high. Communicates potential or real customer satisfaction issues to managers and IT team members. 4. Applies diagnostic utilities to aid in troubleshooting. Accesses software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. 5. Evaluates documented resolutions and analyzes trends to prevent future problems. Notifies management of emerging trends. Assists with software releases and rollouts according to change management best practices. 6. Performs hands-on solutions, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Installs anti-virus software and ensures virus definitions are up to date. Performs tests to ensure problem has been adequately resolved. 7. Performs post-resolution follow up with technicians as required. Develops help sheets and FAQ list for end users. Reinforces SLAs to manage end-user expectations. 8. Performs other duties as assigned.

Job Overview:Summer 2026 Intern - Information Technology - Frisco, TX Shape the future of technology at Keurig Dr Pepper (KDP) as a Summer 2026 IT Intern. This program is designed to give you hands-on experience with real business challenges while sharpening your technical skills and expanding your professional network. You'll have the opportunity to contribute in areas such as Data & Analytics, Automation & AI, Supply Chain Technology, Corporate IT Functions, or Program Management (PMO) - gaining a front-row seat to how IT powers a Fortune 500 company. This isn't just an internship, it's a chance to drive innovation, create business value, and grow as a future technology leader. Shift/Schedule:The KDP 2026 Summer Intern Program will run from June 1 - August 7, 2026 Full-time; 40 hours per week Monday-Friday8:00am until 5:00pmHybrid (Frisco, TX) As an Intern you will:Deliver impactful IT solutions that improve efficiency and enable smarter business decisions. Analyze data, build reports, and identify insights that help drive company-wide strategies. Collaborate with cross-functional teams on projects that shape how we work and serve customers. Explore emerging technologies such as automation, AI, and advanced analytics to propose new ideas. Gain exposure to KDP's Product Operating Model and agile ways of working while contributing to sprint planning, scrums, and reviews. Own a project from start to finish and present your recommendations directly to KDP leadership. Elements of the KDP Intern Program include:Engaging and partnering on innovative projects to gain experience in a challenging, cross functional team environment Participate in meet & greets and lunch & learns with KDP executives and other organization leaders Receive professional development training such as networking, professional skills development and presenting Be paired with a mentor to enhance your knowledge of other parts of the business and build your network Complete a project from start to finish and present it and your takeaways to your team, department vice president and other KDP stakeholders Total Rewards:$31/hour Paid bi-weekly$2,500 Sign-on Bonus, paid within first 30 days of employment Requirements:Currently enrolled in a Bachelor's program in Information Technology, Computer Science, Data Analytics, Software Engineering, Supply Chain Management, Business Information Systems, or a related field. Available to work full-time for the duration of the program. Strong problem-solving, communication, and organizational skills. Proficiency in Microsoft Excel and PowerPoint; exposure to data visualization, programming, or ERP systems is preferred. A curious, self-driven mindset with passion for using technology to solve business problems. Please note: This position is limited to persons with permanent right to work in the United States. We incorporate HireVue, an automated interview tool, into our campus recruitment process. Please visit this link to learn more about HireVue and how to prepare. *We recommend checking with your campus career center for additional preparation resources such as InterviewStream, Big Interview and more. Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com.

The IT Support Specialist I supports both local and field users, including those in corporate, sales and construction offices. This position requires the deployment, replacement, repair, and troubleshooting of Windows desktops and laptops and other mobile devices such as cell phones, and iPads. The IT Support Specialist I also troubleshoots printers, copiers, scanners, phones, projectors, mobile devices, large displays, conference room equipment, and other networking equipment as needed. Essential Duties and Responsibilities * Provide corporate, sales and construction users with technical support on-site, at both General Office and remote locations over the phone, via email, or by utilization of remote assistance tools. * Provide technical support for internet and network related issues; troubleshoot and report outages to internet service providers while staying in communication with the Service Desk team with the objective of prompt service recovery. * Provide technical support for Windows, and other mobile operating systems such as iOS. * Set up computers for deployment by means of company approved configuration. * Perform computer repairs, correct printing and scanning issues, and address network outages with critical deadlines. * Provide technical support for in-house applications and services as well as other industry leading software programs such as Microsoft Office, Microsoft Teams, AutoCAD, Architecture, 3ds MAX, Civil 3D, Design Review, Adobe Creative Suite, BlueBeam Revu. * Participate and assist in hardware and software rollout projects. * Hardware and software rollout involves planning and coordination with the rest of the department. Hardware and software rollouts are preferably to be done with little or no downtime to the users. * Assess severity of network problems and communicate to the Service Desk team and management as necessary. * Provide new hires with basic introduction to hardware and software (assist users to familiarize themselves with network resources). * Assist with auditing and managing of computer equipment and other network related infrastructure such as routers, switches, internet lines, and wireless cards. * Responsible for completion and follow through with a list of assigned tasks and projects within specified timelines. * Ability to work independently when necessary but able to collaborate with the Service Desk team. * Other duties as assigned.

Information Technology (IT) Intern Summer 2026 At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in Aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. StandardAero is seeking a motivated, eager, and innovative student looking to join one of our Information Technology (IT) Teams for the 2026 Summer Intern Term. As an intern Information Technology Intern at StandardAero, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence. Over the course of your 10-12-week (or longer) internship, you'll have the opportunity to: Be involved or working in our PowerBI environment Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on. Join our team today and build an aviation career you're proud of! Job Duties: Student may be involved or working in PowerBI environment to cover the following tasks: * Student will be involved on our newly active PowerBI reporting Tool / Environment. * Student will be tasked with reviewing our PowerBI environment and find the best practices in the market that can be applied to increase performance and have better management and support to our users. * Student will be responsible of identifying and collecting information from ALL existing PowerBI reports and classifying them in to multiple areas in a excel table or DB table in order to manage and update the report information. * Part of the classification process of these reports, student will be responsible of recording some of the following information: * Identify the owner and department who created the report * Identify if report was part of migration into PowerBI or it was created recently. * If the result set of the report is confidential and if requires approval to access it. Who will approve what user can have access? * Provide a brief description of what the report is used for * High level overview of the core logic of the review to identify the data source table names. * Review if the data from the report uses data warehouse (Snowflake) and refresh frequency. * If data is coming from direct query as part of the production Oracle DB. * While the review of the core logic of the report, identify possible enhancements that can be done or include using best practices use in the market. * Define a new or update a process on how IT-Helpdesk can manage and administer users, new reports to be published and what users can access these reports. If possible, automate this process after all has reviewed and approved by IT using a new portal using VB.Net language or similar. Position Requirements: * Must have at least completed IT courses at the Sophomore level * Mid to Expert level knowledge in PowerBI reporting * Mid to Expert level in Oracle PL-SQL and basic Oracle DB knowledge * Understand data warehouse (Snowflake) * Understand PowerBI Direct-Query to Oracle DB. * Good planning, organizational, analytical and decision making * Excellent oral and written communication skills in order to connect with the other departments and users within the company. * Internship Details: * The internship term will start mid-end of May 2026 (or sooner for the right candidate) * The length of the internship is 10-12 weeks (or longer) * Candidates must have the ability to work full-time during Summer * Internship is located in Dallas, TX; *students must have own lodging and transportation* Preferred Qualifications: * Mid to Expert level on VB.Net * A strong desire to learn and be a contributing member of a team

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The IT Travel Technician is responsible for providing technical support, managing IT assets, and overseeing remote IT projects within a clinical office environment. This role primarily consists of desktop support/helpdesk, with about 50% taking place at remote CSI facilities, and 50% inhouse at our Plano, TX location. Execute device installation, repair, and upgrades to ensure optimal performance, providing in-person or remote support in a timely and accurate fashion while adhering to all IT Service Management processes and procedures. Salary Range: $60,000 - $80,000/yr (DOE) Location: Plano, TX Schedule: (On-Site) Monday - Friday, 8:30am - 5:00pm On-Call: (Optional) Rotational on-call schedule for after-hours/weekend hours that you'd have the option to do for $100/week Travel: Up to 50% to remote CSI facilities that don't have on-site IT support to be the face of the IT Department Essential Duties and Responsibilities Include the following but not limited to: • Installs, upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure required desktop service levels • Ensures accurate tracking of hardware through Asset Management procedures • Collaborates with the IT Department Managers for Asset ordering • Performs onsite and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users, recommending and implementing corrective solutions, as needed. • Supports accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes • Collaborates with IT Department Managers to identify any ongoing issues or ticketing trends with assets • Primary contact for all site based IT projects and troubleshooting • Adheres to all IT Service Management policies and process areas • Contributes to continual service improvement in all aspects of IT support function • Consistently represents the company in a professional manner • Provides high level of “customer service” for all company staff • Adheres to the Company's compliance requirements as stated in the company handbook and all other related policies. • Performs other duties and responsibilities as assigned. This role includes up to 50% travel. Supplemental Functions • Maintain documentation for IT processes, asset records, and user guides. • Support IT projects, such as system upgrades or office relocations, as assigned. • Provide basic training to employees on the use of IT systems and tools. • Collaborate with vendors for equipment repairs, warranty claims, or procurement needs. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or equivalent; associate's or bachelor's degree in IT, project management, or related field preferred. • Prior help desk experience • Initiative to learn and understand process/workflow • Excellent troubleshooting skills • Excellent customer service skills • Excellent phone etiquette • Must possess the ability to multi-task and frequently change direction. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer