Information Technology Technician Jobs in Miami, FL

Engineer Reports To: Principal Engineer Status: Regular, Full-Time, Exempt Our culture is performance-oriented, goals driven, collaborative and fun. Our Engineers work together on all levels of challenges across dozens of clients, which provides each engineer full exposure to different environments and projects. We offer an industry leading salary that is based on experience and generous benefits including health, dental, and vision. ABOUT FIT SOLUTIONS FIT Solutions is an innovative national IT Services firm, and we are growing every day. We are focused on creating a culture of elite raving fans for our employees that solves business problems for our clients. We are on a mission to impact the lives touched by technology. We teach and promote individuals to set and achieve their personal, professional, and financial goals through the work we do together. Measuring results against best-in-class businesses, we are focused on hitting targets. We are a humble and adaptable group of people who continue to train, and role play daily in pursuit of our goals. We are a great fit for team members that are aligned and thrive in a fast-paced, results driven environment. PRIMARY OBJECTIVES - Maintain existing relationships through proactive engineering and problem-solving to generate revenue. - Deliver Best in Class customer service to uphold raving fan culture. - Analyze, troubleshoot, and resolve complex technical problems both onsite and remote. - Provide timely resolutions of system and/or application problems and follow through to completion. - Assist in documentation and training to enhance client experience. SECONDARY OBJECTIVES - Manage, review, and oversee IT initiatives and special projects. - Manage and review ongoing client IT initiatives. - Design and prepare quotes for technology solutions, adhering to the client's budget. - Install, configure, and maintain network elements, computer systems and other related equipment. - Document daily work through ConnectWise ticketing system. - Participate in the on-call rotation with team. - Provide desk engineer services. - Perform other duties as assigned. COMPETENCIES - Self-starter and be able to work independently. - Must have excellent high-level engineering skills. - Customer oriented, solid business acumen and excellent communication skills. - Proven track record of performance against goals year over year. - Knowledge of IT best practices and ability to use best judgement to service clients' needs. - Ability to effectively communicate both orally and in writing, with all levels of internal and external professionals, especially professionals with non-technical understanding. - Adaptability in various business cultures and environments. - Strong relationship building skills with customers and business partners. EDUCATION/TECHNICAL SKILLS Qualifications could Include but is not limited to: - Virtualization Technologies (VMWare, Hyper-V, Citrix, etc.) - Windows Server 2008, 2012, 2016 and 2019 - Cloud Solutions (Azure, AWS) - Proficient in Active Directory - Desktop support and user support - Windows Client Operating Systems (Window 7, 10) - PSA or RMM experience - Certifications: MCSA, MCP, A+, Network+, CCNA, Security+ VCP (recent certification or recertification) TRAVEL Ability to travel up to 50%+ of the time to local client sites. BENEFITS FIT Solutions has your back, and is proud to offer a rich benefit package to our employees, including: · Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage) • Options include, PPO, HDHP, HMO and ACO • Multiple carrier options · FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options · $10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up) · Paid holidays · Paid time off · Paid sick leave · Flexible “hybrid” work environment · Retirement plan (401K) · Professional training & development opportunities PHYSICAL REQUIREMENTS - Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting - Requires ability to occasionally lift up-to 25lbs - Position may require travel: Up to 50% of the time to client sites Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for prolonged periods of time; operating a computer and keyboard; near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate process equipment; lifting 25 pounds, bending and stooping; lifting computers; running network cables; connecting and testing networking; traveling to client sites; and walking and carrying devices on stairs and crawl spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Employees may be exposed to heat, cold, sharp edges, metal racks, high voltage outlets, and normal electrical cabling in the office and closet environments. AAP/EEO Statement: FIT Solutions is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

StealthWatch is excited to partner with an innovative, fast-growing Cybersecurity Start-up as the look to scale their team in their new Miami office. Due to their exciting growth plans this year, they are looking for a Technical Support Engineer to join the team and help them with their growing customer base. Are you passionate about making a real impact in a company that truly makes a difference for it's customers? Why You'll Love This Role: Competitive Compensation: Between $110,000 - $130,000 base salary Growth Opportunity: Work alongside an experienced leadership team, with a clear vision and growth strategy that offer lots of career progression opportunities. Customer Interaction: You'll be responsible for assisting customers in day-to-day tickets as well as more complex issues Be a Company Champion: Build a strong employer brand and a top-of-class customer experience. What You'll Do: Be the primary technical point of contact for customers seeking assistance with our clients solutions Troubleshoot issues across cloud platforms, endpoints, integrations, and networks Collaborate with Product and Engineering to identify, report, and help resolve bugs or feature requests Maintain detailed documentation of support tickets and resolutions Help develop and refine internal knowledge base and support tools Provide best practices to clients to enhance cybersecurity posture What You Bring 2+ years of experience in technical support and strong experience using SQL Solid understanding of cybersecurity fundamentals, networking, and endpoint management Experience with SaaS platforms and cloud environments (e.g., AWS, Microsoft 365) Strong problem-solving skills and the ability to explain complex concepts clearly Excellent written and verbal communication skills Bonus: Familiarity with scripting (Python, Bash), APIs, or cybersecurity tools What You'll Get Competitive salary of up to $130,000 (Dependent on Experience)+ full comprehensive benefits package. Hybrid work flexibility (Miami HQ). Growth opportunities in a high-demand industry. Be part of a mission-driven, collaborative team. Ready to grow your Technical Support career in cybersecurity? Apply now or reach out directly-I'd love to run through the role in more detail!

Job Details Advocacy Fort Lauderdale Office - Plantation, FL Hybrid Full Time $47000.00 - $53000.00 Salary Information TechnologyDescription Do you want to do meaningful work that supports internal teams across the organization? Do you want to work on a supportive and collaborative I.T. team? Do you want the opportunity to grow your skills in cloud and enterprise tech? Then join us! We are seeking a highly skilled and experienced Tier 2 I.T. Support Specialist to join our growing team. Work hours are Monday - Friday from 8:00 am to 5:00 pm; this job requires flexibility. This is a hybrid position that combines remote phone support with periodic on-site responsibilities at our Plantation, Florida office to assist with end-user PC builds and deployments. Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. Essential Functions: Provide Tier 2 phone and remote technical support to end users across multiple Windows environments Troubleshoot hardware, software, and connectivity issues Support and maintain Microsoft 365 environments (Exchange, Teams, OneDrive, SharePoint) Assist with Azure-based identity and access management (preferred) Utilize Dualmon for endpoint or policy-related support tasks Build, configure, and prepare end-user PCs for shipment from our Plantation, FL office several times per month Create and follow workflow documentation as needed Document issues and resolutions in ticketing system Collaborate with Tier 1 support and escalate to Tier 3 when necessary Performs other related duties as assigned Qualifications Required Skills/Abilities: Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory Familiarity with Azure AD and Dualmon is a plus Must be able to follow and update/create workflow documentation Excellent communication and customer service skills are required. Ability to work independently and manage multiple tasks in a hybrid environment Must be able to report to the Plantation, FL office several times per month for hardware prep and team collaboration Reliable and dependable attendance. Education and Experience: Minimum 5 years of IT support experience, including remote help desk and Tier 2-level troubleshooting. This job requires a minimum of a high school diploma or G.E.D. Associate degree is preferred. Physical Requirements: · Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are remote; some require that the employee work in the office. · Must have a desk, chair and basic essentials to work from home. · Must have a quiet work area without noise or distractions. · Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed. · Must be logged onto your work computer and able to answer calls during your normal work hours. Pay $47,000 to $53,000 based on experience.

pstrongspan style="font-size:12pt;line-height:97%;font-family:Arial, sans-serif;color:#000000;"Qualifications:/span/strong/p p style="text-align:left;line-height:normal;"strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Education: /span/strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Associates Degree or technical Diploma in a Computer Science or Engineering specialty./span/p p style="text-align:left;line-height:normal;"strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Experience: /span/strongspan style="font-size:12pt;font-family:Arial, sans-serif;"General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus./span/p p style="text-align:left;line-height:normal;"strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Licensure: /span/strongspan style="font-size:12pt;font-family:Arial, sans-serif;"N/A/span/p p style="text-align:left;line-height:normal;"strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Registration: /span/strongspan style="font-size:12pt;font-family:Arial, sans-serif;"N/A/span/p p style="text-align:left;line-height:normal;"strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Certification: /span/strongspan style="font-size:12pt;font-family:Arial, sans-serif;"Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert./span/p p style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"strongspan style="font-size:12pt;line-height:97%;font-family:Arial, sans-serif;color:#000000;"Job Description: /span/strong/span/p p style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"The /spanspan style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Technology Support Specialist/spanspan style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;" has a mix of responsibilities:/span/p ul li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less./span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols./span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned./span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company/span/li /ul p style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"The role of /spanspan style="font-size:12pt;font-family:Arial, sans-serif;"Technology Support Specialist/spanspan style="font-size:12pt;font-family:Arial, sans-serif;" ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include:/span/p ul li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Onsite technical support when remote support is not able to resolve an issue./span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Installation and support for OS and apps for PCs, laptops and mobile devices./span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Installation and support for printers, scanners and associated applications./span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Problem-solving user issues with hardware and various company applications./span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations./span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Adherence to company policies and procedures./span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Performing o/spanspan style="font-size:12pt;font-family:Arial, sans-serif;"ther duties as assigned./span/li /ul p style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. /span/p p style="text-align:left;line-height:107%;"strongspan style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Occupational Exposure: /span/strong/p ul li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Low possibility of incidental exposure to blood borne pathogens or chemical hazards/span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Low possibility of radiation hazard when working with X-Ray computer equipment/span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices./span/li /ul p style="text-align:left;line-height:107%;"strongspan style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Mental Demands: /span/strong/p p style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Requires:/span/p ul li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Patience, resourcefulness and an ability to solve complex problems/span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. /span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. /span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. /span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Mental agility to gracefully accommodate changing priorities and competing calls for support./span/li /ul p style="text-align:left;line-height:107%;"strongspan style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Physical Demands: /span/strong/p p style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Requires the ability to:/span/p ul li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Move quickly in response to assignments/span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Sit and stand for long periods/span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Reach overhead and underdesk regularly/span/li li style="text-align:left;line-height:normal;"span style="font-size:12pt;font-family:Arial, sans-serif;"Lift up to 40 lbs. occasionally and up to 10 lbs. frequently/span/li /ul p style="text-align:left;line-height:107%;"strongspan style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Communication:/span/strong/p ul li style="text-align:left;line-height:90%;"span style="font-size:12pt;line-height:90%;font-family:Arial, sans-serif;"Communicates effectively and professionally with fellow employees regarding issues/span/li li style="text-align:left;line-height:90%;"span style="font-size:12pt;line-height:90%;font-family:Arial, sans-serif;"Documents effectively in ticketing systems, following issues to resolution./span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Assists in sharing information to ensure successful completion of assigned projects./span/li li style="text-align:left;line-height:107%;"span style="font-size:12pt;line-height:107%;font-family:Arial, sans-serif;"Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency./span/li /ul

Who is Costa Farms? We're one of the world's largest horticultural growers-but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we've grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists! Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone's life. True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We're also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts. We cultivate plants, as well as a winning culture. Join the team, and you'll find opportunities to learn and grow. You'll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You'll support and be supported by a team that cares about each other, our customers, our consumers, and our community. You'll also find right away that Costa Farms is committed to providing a diverse environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law. DESCRIPTION: The Tier 1 Help Desk Technician provides first-level technical support to team members at all levels of the organization. This role is responsible for troubleshooting basic IT issues, responding to service requests, and escalating more complex problems to higher-tier support. The ideal candidate has strong communication skills, a customer-service mindset, and a foundational understanding of IT systems. PRIMARY RESPONSIBILITIES: * Serve as the first point of contact for IT support via phone, email, or ticketing system. * Diagnose and troubleshoot basic hardware, software, and network issues. * Assist with password resets, account access, and software installations. * Log and track support requests, ensuring timely resolution and proper documentation. * Escalate complex issues to Tier 2 or Tier 3 support teams as necessary. * Provide step-by-step guidance to users on basic IT functions. * Assist with setting up new employee workstations, including installing necessary software and hardware. * Maintain IT asset records, tracking company-issued devices and software licenses. * Follow IT security protocols and company policies to ensure data protection. * Alerts team members about recurring problems. ADDITIONAL RESPONSIBILITIES * Availability for flexible schedule changes based on business needs (including but not limited to seasonal demand and additional hours outside of the regular work schedule, such as weekends, nights, and holidays). QUALIFICATIONS * Associate's degree, or technical institute degree/certificate in Computer Science, Information Systems, or another related field. Or equivalent work experience. * Basic understanding of Active Directory and Microsoft 365. * Prior experience in a customer service or IT support role. * Fluent English & Spanish communication skills. Physical Demands: * Medium Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. Primarily involves sitting, with occasional requirements to stand, walk, or lift objects to a certain weight. Work Environment: * Office outdoors: Office-based settings may feature open environments with background noise from conversations, office equipment, and phone calls. The role may also occasionally require working outdoors in various weather conditions. COMPETENCIES: * Communicates Effectively * Customer Focus All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position. After applying, follow us on LinkedIn to stay up to date on what's happening around Costa Farms and to start becoming part of our family. Come Grow with Us! Costa Farms offers competitive wages and benefits, including: * 401(k) Plan * Company 401(k) Matching Contributions * Health Savings Account, Flexible Spending Account, and Dependent Care * Telemedicine/ Mental Health Services * Health Insurance * Dental Insurance * Vision Insurance * Pet Insurance * Supplemental Insurance (Aflac) * Growth Opportunities * Challenging and exciting work environment * Costa Farms Scholarship * Employee discounts on plants Costa Farms headquarters also has: * On-site gym with showers * Subsidized on-site cafeteria, a quiet room, and indoor games * Love Where You Work activities throughout the year This organization participates in E-Verify * E-Verify Notice of Participation / E-Verify Aviso de Participación (English/Español) * E-Verify Right to Work Poster / E-Verify Cartel Derecho a Trabajar (English/Español)

pbr//p pbr//p pspan style="font-family: 'Times New Roman',serif;"/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="font-family: 'Times New Roman',serif;" /span/p pspan style="color: #0080bb; font-family: 'Times New Roman',serif; font-size: 16.5pt;"Ready to be a part of a game-changing team that thrives on defying the impossible?/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="font-family: 'Times New Roman',serif;" /span/p pspan style="color: #f3a844; font-family: 'Times New Roman',serif; font-size: 13.5pt;"About PCS Wireless/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="font-family: 'Times New Roman',serif; font-size: 11.5pt;"br//spanspan style="color: #333333; font-family: 'Times New Roman',serif;"Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.br/br/Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device's lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK amp; EMEA./spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: #333333; font-family: 'Times New Roman',serif;" /spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: #333333; font-family: 'Times New Roman',serif;"Our go-getting spirit values flexibility, a "me for we approach", and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="font-family: 'Times New Roman',serif;" /span/p pspan style="color: #3580bb; font-family: 'Times New Roman',serif; font-size: 13.5pt;"About the Role:/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: #404040;"The IT Technician is responsible for providing first-line IT support and ensuring the smooth operation of end-user computing, hardware, applications, and network systems. This role involves managing and resolving tickets, supporting Office 365 and Intune environments, maintaining hardware and network components, and delivering exceptional customer service to internal users. Additionally, the IT Technician plays a critical role in deploying and maintaining workstations and peripherals, contributing to span style="font-family: Inter, sans-serif;"automation,/span and creating and maintaining thorough documentation, SOPs, and knowledge base articles to support team collaboration and process efficiency./span/p pspan style="font-family: 'Times New Roman',serif;" /spanspan style="color: #3580bb; font-family: 'Times New Roman',serif; font-size: 13.5pt;"br/What You Will Do:/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="font-family: 'Times New Roman',serif;"End-User Computing and Support/span/p ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Manage IT tickets, ensuring SLA compliance, first response, and escalation as necessary./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Support Microsoft Intune and Office 365 environments, including:/span/span ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Adding groups, assigning licenses, and managing devices./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Enrolling users and managing mailboxes./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Troubleshooting Office 365 applications and addressing basic login issues./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Assisting with OneDrive file syncing, MFA setup, and Conditional Access policies./span/span/li /ul /li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Provide training and support to end-users on various software and hardware, including Microsoft Office applications like Teams and Outlook./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Educate users on IT ticketing systems and create user-friendly documentation, training videos, and how-to guides to enhance self-sufficiency./span/span/li /ul pspan style="font-family: 'Times New Roman',serif;"Hardware and Equipment Management/spanspan style="font-family: 'Times New Roman',serif;"/span/p ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Assemble, upgrade, and maintain new workstations, including desktops, laptops, and peripherals./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Prepare, deploy, and maintain additional equipment, such as laptops and accessories./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Diagnose and resolve hardware issues, including replacing components like power adapters, batteries, and cables./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Address operating system issues (e.g., slow performance or boot failures) and ensure devices remain updated./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Maintain inventory of required parts and perform regular audits to ensure availability./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Handle logistics, deliveries, and the return of merchandise./span/span/li /ul pspan style="font-family: 'Times New Roman',serif;"Application and Network Support/spanspan style="font-family: 'Times New Roman',serif;"/span/p ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Assist with application selection, ensuring cybersecurity compliance./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Package and maintain applications for deployment via Intune./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Troubleshoot basic network connectivity issues (wired and wireless), including verifying physical connectivity, resolving localized issues, and testing network availability./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Support PoE devices, VLAN configurations, and firmware updates./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Install, test, and document network cabling, ensuring proper labeling and organization./span/span/li /ul pspan style="font-family: 'Times New Roman',serif;"System Maintenance and Automation/spanspan style="font-family: 'Times New Roman',serif;"/span/p ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Maintain, patch, and monitor users' environments to contribute to stability and security./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Leverage tools like Intune to deploy applications and machines, reducing manual tasks./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Utilize PowerShell scripting to automate tasks and improve operational efficiency./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Provision and maintain Apple mac OS systems and peripherals./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Ensure camera systems are operational, addressing connectivity issues, and updating firmware when necessary./span/span/li /ul pspan style="font-family: 'Times New Roman',serif;"Knowledge Management and Documentation/spanspan style="font-family: 'Times New Roman',serif;"/span/p ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Build and maintain SOPs, guides, and KB articles to ensure knowledge sharing within the team./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Document problem resolution steps, known issues, and activities for assessment analysis./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"Maintain current documentation of site status, including trouble tickets, deficiency tickets, and incident reports./spanspan style="font-family: 'Times New Roman',serif;"/span/li /ul pspan style="font-family: 'Times New Roman',serif;" /span/p pspan style="font-family: 'Times New Roman',serif;"Cybersecurity Support/spanspan style="font-family: 'Times New Roman',serif;"/span/p ul lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Monitor security alerts and report potential threats (e.g., phishing attempts, unusual account activity)./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Assist with endpoint quarantining and ensure compliance with security policies./span/span/li lispan style="color: #404040; font-family: 'Times New Roman',serif;"span style="color: windowtext;"Educate users on security best practices and perform regular checks to verify compliance./span/span/li /ul pspan style="color: #3580bb; font-family: 'Times New Roman',serif; font-size: 13.5pt;"Who You Are:/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Diploma or degree in Information Technology, Computer Science, or a related field/span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Bilingual in Spanish and English is preferred/span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Minimum 2 years of experience in IT support or a similar role./span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Hands-on experience with Microsoft Intune, Office 365, and hardware troubleshooting./span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Solid understanding of hardware, workstations assembly, maintenance, and software installation./span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Experience with Windows domain environments, Active Directory, and user management./span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Familiarity with basic networking concepts (IP addresses, DNS, DHCP, VLANs)./span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Proven experience in provisioning and managing Apple mac OS systems./span/p pspan style="color: #404040; font-family: Symbol;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Proficiency in tools like Intune and scripting languages such as PowerShell, with experience in automation./span/p pspan style="font-family: 'Times New Roman',serif; font-size: 11.5pt;" /spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: #3580bb; font-family: 'Times New Roman',serif; font-size: 13.5pt;"We Are Seeking People Who:/spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: #404040; font-family: Symbol; font-size: 10.0pt;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Are owners. /span/p pspan style="color: #404040; font-family: Symbol; font-size: 10.0pt;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Are continually raising the bar. /span/p pspan style="color: #404040; font-family: Symbol; font-size: 10.0pt;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Are sincerely open-minded/span/p pspan style="color: #404040; font-family: Symbol; font-size: 10.0pt;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Willing to examine their strongest convictions with humility. /span/p pspan style="font-family: Symbol; font-size: 10.0pt;"span· /span/spanspan style="color: #404040; font-family: 'Times New Roman',serif;"Nurture and embrace differing perspectives to make better decisions/spanspan style="font-family: 'Times New Roman',serif;"./span/p pspan style="color: #3580bb; font-family: 'Times New Roman',serif; font-size: 13.5pt;" /span/p pspan style="font-family: 'Times New Roman',serif;" /spanspan style="font-family: 'Times New Roman',serif;"/spanspan style="color: #0080bb; font-family: 'Times New Roman',serif; font-size: 16.5pt;"If you are ready to join our fast-paced company, apply below!br/br//spanspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="font-family: 'Times New Roman',serif;"We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status./spanspan style="font-family: 'Times New Roman',serif;"/span/p

The IT Technician must have a thorough, in-depth knowledge of computer software and hardware, including email, internet applications, networks servers, operating systems, camera systems and VOIP. This position requires knowledge of operating systems for large format printers and the programs required to run them (i.e. Caldera, etc). This individual will perform the functions required to maintain, update, troubleshoot, problem-solve, repair, optimize, train, consult and secure networked computer systems through-out the company. Must be able to fix hardware issues, install and configure software, rips and printers. Must perform the replacement of components such as routers, cabling and peripheral devices. Work closely with the Large Format Production dept. Must also be capable of renovating networked systems, making recommendations on designing and provide layouts for anticipated expansion. The IT individual must have the ability to train employees for printing operations and the use of software. He will also be required to assist customers with issues they may be experiencing in setting up files to be uploaded to FTP sites or granting access to the FTP. Complete fluency in English, both written and verbal, is a requirement for this position.

div class="description"h2strongGastro Health is seeking a Full-Time IT Technician to join our team!/strongbr//h2 pGastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.br//pp As an IT Technician at Gastro Health, your role is essential in providing technical support and ensuring the smooth operation of the clinical company's IT infrastructure. You will troubleshoot hardware and software issues, install and maintain systems, and provide timely assistance to staff. Your technical expertise, problem-solving skills, and customer service mindset contribute to efficient IT operations and user satisfaction. Your dedication to keeping systems secure, updated, and optimized supports Gastro Health in delivering seamless healthcare services. /p h2strongThis role offers: /strong/h2 ulliA great strongemwork/life balance!/em/strong /lili No weekends or evenings -- Monday thru Friday/lili Paid holidays and paid time off/lili Rapidly growing team with opportunities for advancement/lili Competitive compensation/lili Benefits package /li/ulpustrong IT Technician responsibilities are:/strong/ubr//p ulli Install, configure, troubleshoot, maintain, and upgrade operating systems and company approved software /lili Investigate user problems, identify their source, determine possible solutions, test and implement solutions /lili Install, configure, troubleshoot, maintain, and upgrade workstation hardware and peripherals (includes network cards, printers, modems, KVM, disk drives, audio cards, memory, motherboard, and all other related equipment) /lili Utilize help desk software to document problems, resolutions, and closures /lili Maintain confidentiality with regard to the information being processed, stored, or accessed by the network /lili Establish user profiles, user environments, directories, and security (including anti-virus) for networks /lili Performs maintenance on all systems according to vendor standards /lili Able to lift and exert force up to 10 pounds /lili Assist IT team with any projects that relate to IT needs for Gastro Health. /lili First technical point of contact for all admin data needs. This includes but is not exclusive to, personal computers, monitors, printers, copiers, scanners, mobile devices, remote access, etc. /lili Responsible for closing all tickets assigned to this position in a timely fashion. /li/ul pustrong IT Technician requirements are:/strong/ubr//p ulli BA degree preferred, AS degree required. /lili Minimum 1-2 years of work experience as an IT technician. /lili Working knowledge of PC and server hardware configurations, maintenance and troubleshoot. /lili Evening and weekend work in response to needs of the system. /liliA+ Certified. /lili Working knowledge of MS Server environments, MS Exchange, MS operating systems, SQL database, Linux OS, Terminal Services (MS Remote Desktop Protocol and/or VNC); Cisco PIX PDM, SSH Protocol, MS Office products. /lili Ability to communicate technical information to non-technical personnel./lili Ability to install, configure, and maintain personal computers, networks, and related hardware and software. /lili Ability to learn and support new hardware, software, and operating systems. /lili Multitasking is a key trait required. /lili Critical thinker. /lili Customer Service skills should be polished and a must. /lili Effective Communicator. /lili Knowledge of HIPAA laws as they pertain to the use of computer software. /lili Organization and documentation management. /lili Self-directed. /lili Skill in organizing and establishing priorities. /lili Strong verbal and written communication skills. /lili Team Player. /lili Work independently without direct supervision. /lili Should be able to work on a task-oriented basis./li/ul pstrong We offer a comprehensive benefits package to our eligible employees:,/strongbr//p ulli 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%br//lili Discretionary Profit-Sharing Contributions of up to 4%/lili Health insurance/lili Employer Contributions to HSA's and HRA's/lili Dental insurance/lili Vision insurance/lili Flexible Spending Accounts/lili Voluntary Life insurance/lili Voluntary Disability insurance/lili Accident Insurance/lili Hospital Indemnity Insurance/lili Critical Illness Insurance/lili Identity Theft Insurance/lili Legal Insurance/lili Paid time off/lili Discounts at local fitness clubs/lili Discounts at ATamp;T/lili Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more./li/ul figure/figure pbr/Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees./p pGastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law./p pWe thank you for your interest in joining our growing Gastro Health team!strongbr//strongbr//p/div

ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE: Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years' experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Miami, 122nd St (may be flexible to work in other Air & Sea locations) Division: Group Job Posting Title: Junior IT Specialist - 92840 Time Type: Full Time Junior IT Specialist As a Junior Supply Chain Data Analyst at DSV, you will be responsible for analyzing data to improve our supply chain operations. You will assist in collecting, cleaning, and analyzing data related to procurement, production, inventory, logistics, and transportation. You will use this data to identify trends, patterns, and opportunities for improvement, and you will develop reports and visualizations to communicate your findings to stakeholders. You will also be responsible for supporting the development and implementation of data-driven solutions to optimize our supply chain processes. Duties and Responsibilities Collect, clean, and analyze data from various sources across the supply chain, including procurement, production, inventory, logistics, and transportation. Develop and maintain databases and reporting systems to track key performance indicators (KPIs) such as on-time delivery, inventory levels, and transportation costs. Identify trends, patterns, and anomalies in supply chain data to uncover opportunities for improvement. Conduct statistical analysis and modeling to forecast demand, optimize inventory levels, and improve supply chain planning. Reporting and Visualization Create clear and concise reports and visualizations to communicate data insights to stakeholders across the organization. Develop dashboards and interactive tools to track supply chain performance and identify areas for improvement. Present findings and recommendations to management and cross-functional teams Assist in the development and execution of marketing campaigns across various channels (e.g., email, social media, content marketing, paid advertising). Develop and maintain target audience segmentation for optimized campaign delivery. Track and analyze campaign performance metrics, providing regular reports and recommendations for improvement. Stay up-to-date on the latest marketing trends and best practices Other duties as assigned Educational background / Work experience Bachelor's degree in Marketing, Statistics, Computer Science, or a related field. Proven experience in data analysis and marketing campaign management. Strong analytical and problem-solving skills. Proficiency in data analysis tools and technologies (e.g., Excel, SQL, Google Analytics, marketing automation platforms). Excellent communication and presentation skills. Ability to work independently and as part of a team. Preferred knowledge / experience: Experience with data visualization tools (e.g., Tableau, Power BI). Knowledge of statistical modeling and machine learning techniques. Familiarity with low code systems Skills & Competencies Data Analysis Tools: Proficiency in data manipulation and analysis tools like Excel (including advanced formulas and macros), SQL for querying databases, and statistical software like R or Python. Data Visualization: Experience with data visualization tools such as Tableau, Power BI, or similar to create clear and insightful reports. Supply Chain Software: Familiarity with common supply chain management (SCM) software (e.g., SAP, Oracle SCM) or transportation management systems (TMS). Database Knowledge: Understanding of database structures and data management principles. Language skills Fluent in English (written and verbal) Computer Literacy Proficient in Microsoft Windows operating systems and Microsoft Office Suite Proficient tin Business Intelligence tools At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $30.00 - $35.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives. * University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed. * Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required. * Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: * Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process. * Oversee and direct the IT department's day-to-day operations. * Responsible for the supervision of the Assistant System Administrator and the IT team members. * Responsible for improving IT operations performance and IT service delivery methods * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Define access privileges and control structures to keep our systems safe. * Periodically review Azure firewalls, network security groups, and virtual networks. * Advise managers and senior executives on security enhancements. * Manage Azure Security Groups, applications, and Resources * Configure, deploy, and maintain the Operating system image * Monitor and address all Unitrends backup failures promptly * Configure, and update Network switch on all network segments * Configure and maintain the Network and server Alerts monitoring system * Configure and update Network Port Security on all switches * Support Clover credit card swipe machines * Terminal Server management and configuration * Configure, update, and maintain Azure ADConnect * Work with the firewall vendor to configure and update VPN security policies * Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications. * Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras. * Interact with Student Services staff to identify needs and requirements for their support issues. * Engage 3rd party vendors and service providers in the event of any system failure. * Responsible for computer security updates installations and OS patches in a timely manner using WSUS. * Manage and maintain the university antivirus solution (SentinelOne) * Maintain and upgrade of FNU phone system (Avaya) * Configure system Data backup jobs according to the University data retention policy. * Conduct backup restore in the event of data loss and file corruption * Test new software packages, methods to roll out new software and OS, and remote assistance. * Document system setups and IT service procedures by creating SOPs. * Provide staff with training in computer software or network if required. * Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software. Requirements: * Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role. * Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.). * Experience managing large and small IT projects. * Proven experience as a System Administrator, Network Administrator, IT management or similar role. * Experience with SQL databases, networks (LAN, WAN), and patch management. * Experience working with Microsoft Windows terminal servers * Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V. * Experience with phone system configuration including VoIP and POTS lines * Experience with system security (e.g. firewall configurations) and data backup/recovery. * Experience with VPN Encryption, networks (LAN, WAN) and patch management * Microsoft Active Directory and Security best practices. * Experience with creating scripts in PowerShell or other similar languages * Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS. * Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. * Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC). * Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables. * Experience working with Asset/Image Management and patch management solutions. * Extensive Knowledge working with Microsoft Active Directory and account Security best practices. * Maintenance/Management of enterprise NAS and other data storage products. * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must be able to work weekends and after hours whenever needed. License/Certification: * Nutanix: 1 year or VMware: years (Required) * Azure Security Engineer Associate (Preferred) * Azure Fundamentals (Required) * Azure Administrator Associate (Preferred) * LAN/Networking: 5+ years (Required) * Windows Servers: 5+ years (Required) * Active Directory: 5+ years (Required) * PowerShell: 1 year (Required) * Network+ (Required) * MCSA/MCSE (Preferred) * CompTIA Network+ (Preferred) * Azure Security Engineer Associate, Azure Administrator (Preferred) Schedule: Monday to Thursday * Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm * *Fridays alternate (campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm) Job Type: Full-time. Benefits: * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Supplemental Benefits * Paid Holidays * Vacation * Sick Time * Bereavement Leave * Jury Duty * Military Leave * Personal Leave * Benefits Continuation (COBRA) * 401(k) Savings Plan * Educational Assistance * Family Medical Leave Act (FMLA)

Job Description Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 10/11 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned #LI-ONSITE #LI-KG1 What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Valid US driver's license Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity. Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more. Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making;

Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives. University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed. Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required. Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process. Oversee and direct the IT department's day-to-day operations. Responsible for the supervision of the Assistant System Administrator and the IT team members. Responsible for improving IT operations performance and IT service delivery methods Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Define access privileges and control structures to keep our systems safe. Periodically review Azure firewalls, network security groups, and virtual networks. Advise managers and senior executives on security enhancements. Manage Azure Security Groups, applications, and Resources Configure, deploy, and maintain the Operating system image Monitor and address all Unitrends backup failures promptly Configure, and update Network switch on all network segments Configure and maintain the Network and server Alerts monitoring system Configure and update Network Port Security on all switches Support Clover credit card swipe machines Terminal Server management and configuration Configure, update, and maintain Azure ADConnect Work with the firewall vendor to configure and update VPN security policies Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications. Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras. Interact with Student Services staff to identify needs and requirements for their support issues. Engage 3 rd party vendors and service providers in the event of any system failure. Responsible for computer security updates installations and OS patches in a timely manner using WSUS. Manage and maintain the university antivirus solution (SentinelOne) Maintain and upgrade of FNU phone system (Avaya) Configure system Data backup jobs according to the University data retention policy. Conduct backup restore in the event of data loss and file corruption Test new software packages, methods to roll out new software and OS, and remote assistance. Document system setups and IT service procedures by creating SOPs. Provide staff with training in computer software or network if required. Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software. Requirements: Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role. Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.). Experience managing large and small IT projects. Proven experience as a System Administrator, Network Administrator, IT management or similar role. Experience with SQL databases, networks (LAN, WAN), and patch management. Experience working with Microsoft Windows terminal servers Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V. Experience with phone system configuration including VoIP and POTS lines Experience with system security (e.g. firewall configurations) and data backup/recovery. Experience with VPN Encryption, networks (LAN, WAN) and patch management Microsoft Active Directory and Security best practices. Experience with creating scripts in PowerShell or other similar languages Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS. Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC). Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables. Experience working with Asset/Image Management and patch management solutions. Extensive Knowledge working with Microsoft Active Directory and account Security best practices. Maintenance/Management of enterprise NAS and other data storage products. Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must be able to work weekends and after hours whenever needed. License/Certification: Nutanix: 1 year or VMware: years (Required) Azure Security Engineer Associate (Preferred) Azure Fundamentals (Required) Azure Administrator Associate (Preferred) LAN/Networking: 5+ years (Required) Windows Servers: 5+ years (Required) Active Directory: 5+ years (Required) PowerShell: 1 year (Required) Network+ (Required) MCSA/MCSE (Preferred) CompTIA Network+ (Preferred) Azure Security Engineer Associate, Azure Administrator (Preferred) Schedule: Monday to Thursday Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm *Fridays alternate ( campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm) Job Type: Full-time. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA)

div class="description"pstrong Job Summary/strong /p pWe are seeking a strongproactive, highly skilled IT Administrator/strong to join our IT team. This role requires strongextensive experience in Office 365 Administration, Azure Portal, and ticket management/strong, as well as strong problem-solving skills and the ability to work independently without constant oversight. The ideal candidate will be responsible for strongmanaging IT support tickets, /strongmaintaining cloud-based infrastructure, and optimizing IT workflows to improve efficiency. /p p strong Key Responsibilities:/strong /p pstrong Helpdesk amp; Ticket Management (40%)/strong /p ulli Act as the strongfrontline IT support/strong, triaging and resolving technical issues. /li/ul ulli Manage and prioritize tickets within the IT helpdesk system, ensuring timely resolution. /li/ul ulli Escalate complex issues to the appropriate IT personnel while maintaining accountability. /li/ul ulli Develop strongknowledge base articles/strong to streamline troubleshooting. /li/ul pstrong Office 365 amp; Azure Administration (30%)/strong /p ullistrong Administer Office 365/strong (user management, licensing, security policies). /li/ul ullistrong Manage Azure Portal/strong, including identity and access controls, MFA enforcement, and cloud security monitoring. /li/ul ulli Monitor system health, storage usage, and infrastructure performance. /li/ul ulli Perform strongsecurity audits/strong and enforce IT best practices. /li/ul pstrong IT Systems amp; Cloud Applications (20%)/strong /p ulli Maintain and optimize strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, /strong OneDrive and other environments. /li/ul ulli Automate repetitive IT tasks using strong PowerShell scripts/strong and system integrations. /li/ul ulli Optimize strong Office 365 amp; Azure licensing costs/strong through audits and de-provisioning. /li/ul ulli Implement strongbest practices for SharePoint and OneDrive file management/strong. /li/ul p br/strong Process Improvement amp; Proactive IT Management (10%)/strong /p ulli Identify stronginefficiencies in IT workflows/strong and propose automation or process enhancements. /li/ul ulli Maintain IT asset inventory and track company-provided hardware. /li/ul ulli Work cross-functionally with other departments to strongalign IT solutions with business needs/strong. /li/ul ulli Conduct stronguser training sessions/strong on Office 365, cybersecurity, and IT policies. /li/ul pstrong Requirements:/strong/p pstrong Technical Skills amp; Experience/strong /p p✅ strong5+ years of IT experience/strong, including at least 3 years in strong Office 365 and Azure administration/strong. br/✅ Strong expertise in strong Acuity scheduling system, Office 365 Admin, and Azure Portal/strong. br/✅ strong Experience managing IT support tickets and helpdesk systems/strong. br/✅ Proficiency in cloud-based applications: strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, OneDrive/strong, Make, Dynamics 365/Salesforce/Keap, and others. br/✅ Ability to strongautomate workflows/strong using strong PowerShell scripts/strong, power automate, graph api. br/✅ Solid strongnetworking knowledge/strong (DNS, DHCP, firewalls, authentication protocols). br/✅ Understanding of strongcybersecurity best practices/strong, MFA implementation, and user access control. /p pstrong Soft Skills amp; Attributes:/strong /p p✅ strong Highly proactive/strong, able to take ownership of tasks without micromanagement. br/✅ strong Strong problem-solving skills/strong and ability to work in a fast-paced environment. br/✅ Excellent strongwritten and verbal communication skills/strong for documentation and user training. br/✅ strong Customer-service oriented/strong approach with a focus on user satisfaction. br/✅ strong Detail-oriented/strong, with the ability to maintain accurate records and documentation. /p pstrong Preferred Certifications (Not Required but a Plus)/strong /p p✔️ Microsoft 365 Certified: Fundamentals (MS-900) or Associate (MS-102) br/✔️ Azure Fundamentals (AZ-900) br/✔️ ITIL Foundation Certification br/✔️ CompTIA A+ or Network+ /p pstrong Why Join Us?/strong /p ullistrong Company-provided hardware/strong for seamless remote or in-office work. /li/ul ullistrong Autonomy amp; trust/strong - we value independent thinkers who take ownership. /li/ul ullistrong Collaborative environment/strong with direct exposure to IT and business leadership. /li/ul p/p pstrong***This is a on-site position. Please only apply if you're in Miami or planning on relocating. ***/strong/p/div

Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets, and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society. The Role: The IT Compliance Administrator is an entry-level position that will be responsible for assisting our Information Technology (IT) Compliance team. This role focuses upon the preparation of customer and vendor information security questionnaires, providing support for IT internal controls reviews and testing, and providing administrative support to a variety of IT compliance and Information security related requirements. What You Will Do: * Assist with daily IT Compliance team operations and provide general administrative support. * Prepare customer and vendor information security questionnaires. * Gather review and testing evidence. * Conduct or participate in reviews and testing of various IT applications and systems to ensure information security processes and procedures are effective and complied with. * Monitor compliance of third parties with legal, regulatory, customer required privacy obligations. * Partner with Information Security and other teams for IT Compliance matters and findings remediation. * Prepare reports of review and testing findings for review by management, including recommended remediation as necessary. * Assists various business units in implementing and maintaining information resources security and compliance. * Recognizes information security-related problems by identifying abnormalities and reporting violations/exceptions to the appropriate stakeholder(s). * Assist in the updating and documentation of IT policies, standards, and guidelines. What You Bring: * A bachelor's degree &/or equivalent combination of relevant education and experience, in information technology, compliance, accounting, auditing or a related field. * Experience using MS Office suite. * Excellent written and verbal communication skills. * Strong problem-solving and critical thinking abilities. * A positive work attitude and willingness to learn. * The ability to take initiative, work independently, and effectively adapt to changes. * The ability to establish and maintain cooperative working relationships. * The ability to perform a variety of duties, often changing from one task to another of a different nature, while working within established timeframes. What We Offer: red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more. red violet is proud to be an equal opportunity employer.

Full-time Description Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets, and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE™, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society. The Role: The IT Compliance Administrator is an entry-level position that will be responsible for assisting our Information Technology (IT) Compliance team. This role focuses upon the preparation of customer and vendor information security questionnaires, providing support for IT internal controls reviews and testing, and providing administrative support to a variety of IT compliance and Information security related requirements. What You Will Do: Assist with daily IT Compliance team operations and provide general administrative support. Prepare customer and vendor information security questionnaires. Gather review and testing evidence. Conduct or participate in reviews and testing of various IT applications and systems to ensure information security processes and procedures are effective and complied with. Monitor compliance of third parties with legal, regulatory, customer required privacy obligations. Partner with Information Security and other teams for IT Compliance matters and findings remediation. Prepare reports of review and testing findings for review by management, including recommended remediation as necessary. Assists various business units in implementing and maintaining information resources security and compliance. Recognizes information security-related problems by identifying abnormalities and reporting violations/exceptions to the appropriate stakeholder(s). Assist in the updating and documentation of IT policies, standards, and guidelines. What You Bring: A bachelor's degree &/or equivalent combination of relevant education and experience, in information technology, compliance, accounting, auditing or a related field. Experience using MS Office suite. Excellent written and verbal communication skills. Strong problem-solving and critical thinking abilities. A positive work attitude and willingness to learn. The ability to take initiative, work independently, and effectively adapt to changes. The ability to establish and maintain cooperative working relationships. The ability to perform a variety of duties, often changing from one task to another of a different nature, while working within established timeframes. What We Offer: red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more. red violet is proud to be an equal opportunity employer.

Job Title: Information Technology Administrator Department: Information Technology Reports To: Information Technology Director FLSA Status: Exempt Prepared by: Human Resource SUMMARY Information Technology Administrator in this position is to oversee and maintain all aspects of the City's computer infrastructure as well as manage all aspects of the programs' structures and designs for effective use NATURE OF WORK The IT Administrators will review the City's computer systems to ensure that all aspects are operating efficiently. IT Administrators will troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems. The IT Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with the Information Technology Director in evaluating current systems and aligning the City's objectives with the strategy for technology. KEY RESPONSIBILITIES Implantation and development of the City's information systems and technology goals, objectives, policies and procedures. Prepare and monitor information systems-related budget items as related to staffing, equipment, software licensing/maintenance, materials and supplies. Implement information systems technologies and processes to improve operational efficiency Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware. Assist and participate in the development of the information systems and technology work plan; assign activities, projects and programs, monitor workflow; review and evaluate work products, methods and procedures - both of assigned staff and/or outside consultants. Manage the City's technology infrastructure, including servers, workstations, printers, network equipment, telecommunications equipment and audio-visual equipment Performs related work as required. KNOWLEDGES, SKILLS AND ABILITIES Principles and practices of information systems and technology. Ability to assess existing network serves, operating systems and security programs. Ability upgrade existing hardware and software programs. Install and implement effective security systems. Troubleshoot problems with systems and programs Ability to install and configure computer systems, hardware, and peripherals. Act independently and make decisions conforming to the City's policies, procedures, standards and ordinances. Perform all job duties in an organized and efficient manner with the ability to adjust priorities and perform multiple tasks Must have a friendly disposition and good customer service skills in order to clearly and effectively communicate technical situations to non-technical personnel. Some working knowledge of the most current released version or the immediate predecessor of Microsoft Office and related Microsoft Office automation products. Some knowledge of Internet browsers. Considerable understanding of the inner workings of personal devices, such as desktops, laptops, tablets, smart phones. Ability to adhere to established standards, and complete projects within stringent time schedules. Ability to handle multiple tasks at once, prioritize, and demonstrate excellent follow-through on each task assigned. Ability to perform well under pressure. Ability to analyze and diagnose problems quickly, and to make recommendations for workable solutions within prescribed standards. Ability to maintain professional working relationships with fellow employees, users, and the general public. Ability to express oneself clearly and concisely, both orally and in writing. Ability to work closely with and explain sophisticated technology and processes to end user community. Must be willing to work overtime, night, weekends, and holidays when required to meet critical deadlines and/or to perform routine maintenance and systems upgrades/repairs. Ability to work productively in teams Knowledge of Cisco or similar next generation firewalls Knowledge of VMware or similar principals Knowledge in advanced networking including routing, plans, and access control Working knowledge of relevant operating systems, software, and programming EDUCATION Bachelor's degree in information systems, Information Technology, Computer Science, or related technology degree OR At least five (5) years of experience that is directly related to the duties and responsibilities specified. A directly related higher degree from an accredited institution may be substituted for up to five (5) years of experience EXPERIENCE AND TRAINING Five (5) years of increasingly responsible professional experience in the administration or management of an information systems operation. SPECIAL REQUIREMENTS Valid Florida Driver's License Must be able to successfully complete FDLE fingerprint and background check. Advanced knowledge of computer systems administration, network infrastructure, and enterprise software administration. EXPERIENCE AND TRAINING Must possess and maintain a valid Florida Driver's license. SPECIAL REQUIREMENTS Ability to type 40 wpm Extensive knowledge of computers and proficiency in Microsoft Office Word, Outlook, Excel, and Power Point applications. Some knowledge of Microsoft Publisher and Access desirable. SUPERVISION RECEIVED General and specific assignments are received as to beats or details and work is normally performed with latitude for the use of independent judgment in the selection of work methods and procedures, subjects to review through analysis of reports, personal inspection, and discussion SUPERVISION EXERCISED Directs and coordinates the work of Police Corporals and Officers; general and specific assignments are received as to details and work is normally performed with latitude for use of independent judgment in the selection of work methods and procedures, subject to review through analysis of reports, personal inspection, and discussion; may be assigned to direct the work of Police Department employees who perform support services and duties. PHYSICAL DEMANDS AND WORKING ENVIRONMENT On a continuous basis sit at a desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear, and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means, use a calculator to compute figures. On occasion it is requested to climb or balance, stoop, kneel, crouch, or smell. Intermittently twist and reach office equipment. On occasion it is required to lift or carry weights up to 20 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

The IT Security Administrator position provides technical leadership in both aspects of information security for systems as well as networking technology including recommending network design changes and enhancements. The information security administrator is also expected to assist with the management, configuration, support and security of Lynn University's local area network and metropolitan area network (servers, routers, switches, IDP, firewall, etc.). Job Description: Essential duties and responsibilities * Provide technical leadership in networking technology, system security and administrative support for multifaceted systems. * Research and analyze activity and technical problems, recommend changes/enhancements, and recommend and assist in the implementation of software or hardware changes to rectify any network or information security deficiencies or to enhance business processes. * Assist in developing capacity planning models, ensures planned testing activities are performed and technical criteria are met, and may monitor capacity and adjust accordingly. * Participate in network and information security guidelines regarding, policy, compliance, firewall maintenance and rule setting, intrusion detection, filter creation and ensures appropriate encryption requirements are applied. * Participate in information and system security vulnerability activities regarding auditing of permissions, vulnerability scans, penetration tests, creation of mitigation plans, implement mitigation plans, ongoing incident and mitigation reports. * Participate in Change Management processes for all modifications and make sure network and system security is examined for in all changes. * Act as one of the primary points of contact for all computer security related incidents. Evaluate and recommend appropriate network security policies * Assist in creating of Security Awareness program for all IT Staff members and Lynn computing constituents. * Contribute to evaluation of services provided by vendors and recommends changes. * Evaluate future technologies and make recommendations for software and hardware upgrades. * Integrate best practices, standards, procedures and quality objectives across systems infrastructure or platforms. * Provide technical guidance and leadership, coaching, and mentoring to team members. * Other duties as assigned. Required knowledge, skills, and abilities * Knowledge of Network + or equivalent. * Working knowledge of networking fundamentals. * Proficient in Microsoft Word and Microsoft Excel. * Ability to learn new information in a timely manner. * Technical experience with access control systems Software House CCure 9000 and Assa Abloy Door Services Router preferred. * Technical experience with Cbord Odyssey PCS preferred. * Technical experience with Palo Alto Cortex preferred. * Technical experience with Office 365 Administration and Security Administration. * Technical experience with IP based security cameras Indigovision, Axis and Wyse preferred. * Technical experience with the video management systems like Indigovision preferred. * Technical experience with Microsoft System Center preferred. * Technical experience with Assa Abloy, HID, Personna electronic locking hardware preferred. * Knowledge of standard practices, processes and safe use of materials, hand and power tools, and digital test equipment. * Ability to work within the overall organization of the University and work with skilled and unskilled personnel and administrators. * Must possess good oral and written communication skills and be able to follow oral and written instructions. Ability to express ideas effectively and concisely. * Must be willing to seek training to enhance or learn new skills. * Must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University. * Must possess knowledge and technical skills required for the installation, repair and maintenance of the security infrastructure used across campus. * Ability to effectively work individually or in teams as well as with diverse groups. * Ability to work effectively in a service-oriented environment subject to frequently changing priorities. * Ability to follow through and carry out assignments. * Ability to understand and apply University and Departmental policies and procedures. Minimum qualifications * Minimum two years' proven IT Networking and or security infrastructure or relevant installation and maintenance experience. * Associate's degree or equivalent from two-year college or technical school preferred. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

Essential Duties and Accountabilities: Server administration, including backups, security management, user account management, email systems, and internet access. Collaborates with the VP of Information Technology to plan, implement, and support the network and computing infrastructure plan. Supports voice communications. Provides network and server support by researching, analyzing, and resolving associated problems. Performs administrative functions on systems as needed for implementation, support, and maintenance. Monitors the performance and capacity of systems and implements modifications and upgrades as required. Assists management with IT solutions to ensure target objectives are met. Works with the IT team to find solutions for various project and operational needs. Develops, enforces, and maintains installation and configuration procedures. Performs regular security monitoring to identify any possible threats or intrusions. Applies OS patches on a monthly basis and upgrades administrative tools and utilities as necessary. Maintains data center environmental and monitoring equipment. Suggests areas for improvement in internal processes along with possible solutions. Initiates and implements improvements in all areas of IT responsibility. Serves as the main point of contact on all IT-related matters for all company facilities. Ensures company assets and software licensing are maintained and used responsibly. Adheres to the company's safety and quality standards. Maintains a safe and clean work area. Performs other related duties as required and assigned. Qualifications: U.S. Citizen or Permanent Resident status required by ITAR. Bachelor's degree in Information Systems, Computer Science, or a related field. Minimum of two (2) to five (5) years of experience in supporting a network environment. Experience with disaster recovery plans and implementation. Expert knowledge as an OS administrator. Experience: 3+ years with Windows Server. Previous expert-level experience supporting Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS. Expertise and proficient experience with Microsoft server products and VMware technologies (e.g., Hyper-V, DFS, Active Directory, Exchange/O365, VMware). Practical working knowledge of SCCM and its functionality. Proficient in TCP/IP networking and related network services (e.g., DNS, SMTP, DHCP, Load-Balancers). Must be self-motivated and able to work in a team environment. Must have expert-level troubleshooting skills, with the ability to determine the root cause of a problem and identify and resolve systemic issues. Ability to manage multiple tasks while effectively focusing on priority issues. Previous competent experience supporting an Enterprise Backup system. Bonus: Master's degree with a concentration in technology. Nice to have: CompTIA A+, Network+, Security+, Microsoft MCSA Admin, or MCSE Core certifications. Expert-level firewall configuration experience.