Client Support Technician Team Lead
Information technology technician job in Mississippi
No available description Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at ***************************
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call ************.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of related experience do you have in an IT end user support environment.? Refer to the job posting for an explanation of related experience.
* None
* Less than 1 year of experience
* 1 year of experience
* 2 years of experience
* 3 years of experience
* 4 years of experience
* 5 years of experience
* 6 years of experience
* 7 years of experience
* 8 years of experience
* 9 years of experience
* 10 years of experience
* 11 years of experience
* 12 years of experience
* 13 years of experience
* More than 13 years of experience
02
What is the highest level of education (or semester hours of college) you have completed?
* None
* GED / High School
* 1 year / 30 semester hours
* Associate's Degree / 2 years / 60 semester hours
* 3 years / 90 semester hours
* Bachelor's Degree
* Master's Degree
* Specialist Degree
* Doctorate Degree
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone ************
************
Website ********************************************************
Information Technology Technician - Simpson County School District
Information technology technician job in Mississippi
Technology/Computer Technician
District: Simpson County School District
Position Title: Information Technology Technician
Department: District Office/ Office of Technology Reports to: Director of Technology
Status: Classified
JOB GOAL: Under the general supervision of the Director of Technology, this position provides an operational digital device environment in order to facilitate the efficient and effective use and integration of technology in the district's administrative and educational processes to help increase administrator, teacher, and student knowledge of technology and its appropriate use as a learning tool.
QUALIFICATIONS:
High school diploma required, associates, or bachelor degree in technology-related field preferred
Experience implementing, troubleshooting, and maintaining end-user digital devices
Basic knowledge of DHCP and networking principles
Must have excellent written and verbal communication skills
Familiarity with switches and VoIP preferred
A+ and/or Net+ certifications preferred
Knowledge of:
Operational knowledge of end-user operating systems and hardware
Strategies for troubleshooting technology devices and digital environments
Network cabling and termination along with connectivity testing
Digital device imaging and software deployment processes
Operational knowledge of VoIP systems and end-user devices
Operational knowledge of basic wireless networking and equipment
Ability to:
Set-up, install, and maintain district computer systems.
Recommend and/or install workstation hardware and software upgrades
Setup, install, and maintain printers, computer peripherals, and their related software
Install and troubleshoot computer software while maintaining license requirements
Perform repair of computer hardware, printers, and peripherals, including acquisition of parts and maintaining service related records
Coordinate the annual cleaning and preventive maintenance of district computer and network equipment
Provide support to end users through their requests for services by troubleshooting site hardware, software and wiring problems
Provide basic training on the care and operation of district computer equipment and software as needed
Provide input as needed for school technology planning and network operation
ESSENTIAL DUTIES AND RESPONSIBILITIES: Such duties and responsibilities as may be assigned, including but not limited to:
Responding to and troubleshooting help desk tickets
Installing and troubleshooting network-based equipment in collaboration with Network Administrator
Installing and troubleshooting software on end-user digital devices
Troubleshooting local and network printing issues
Implementing, configuring, and maintaining digital and technology-related devices
Maintaining accurate and thorough documentation
Perform basic duties and functions of an IT Technician for the District Office
Demonstrates prompt and regular attendance
Supports the Simpson County School District's Mission, Vision, and Strategic Plan
Performs other duties as assigned by the Superintendent
SUPERVISORY RESPONSIBILITIES: N/A
PHYSICAL DEMANDS and Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to speak and listen for extended periods. The employee is also required to sit or stand for long periods, and regularly to move; use hands or fingers to handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and move up to 20 pounds, and occasionally lift and move up to 30 pounds. Specific vision abilities required for this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is further required to have the physical, mental, and emotional stamina to fully perform the duties and responsibilities of the position, and the mental acuity to collect, evaluate, and interpret data; to reason; to define problems; to establish facts; to draw valid conclusions; and to make effective judgments and decisions.
EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Simpson County Board of Education Policy on Evaluation of Professional Personnel.
EMPLOYMENT:
Twelve -month year; 240 days Salary based on the Simpson County School District's Approved Scale.
Computer Field Technician
Information technology technician job in Richland, MS
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Technician
Information technology technician job in Blue Springs, MS
# Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)
# Desired Experience : 3.00 yrs.
# General Description : Support technician responsible for installation and troubleshooting primarily desktops, laptops, printers, plotters, telecom devices (cell phones, iPhones) at Toyota Motor Manufacturing Mississippi. Other responsibilities may include support and setup for video conferences, and support for Data Center equipment (server, network, and infrastructure).
# Requirements/Must Have : > In-depth knowledge of Windows 7 and excellent troubleshooting skills. > Working knowledge of Active Directory, TCP/IP, DNS, DHCP, VLANs, SCCM. > Professional demeanor with excellent written/verbal communication skills and a high level of quality and attention to detail as there is constant interaction with the business community, including executive level staff. > In-depth knowledge of Microsoft Office 2010 and other standard office environment applications. > Must be a self-starter and be able to follow and enforce defined division processes. > Excellent organization and time management skills in addition to a high level of problem solving and analysis. > Working knowledge/experience of PC imaging tools, remote control tools and Microsoft Outlook 2010 experience. > Responsible for setup and support of multipoint videoconferences on campus. > Ensure exceptional customer service and support with prompt problem resolution and follow up with customers. > Responsible for support of remote VPN/connectivity. > Ability to lift 50 lbs.
# Skills & Qualification : MCSE certification is preferred.
Additional Information
Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices)
IT Support Specialist
Information technology technician job in Mississippi
Responsibilities & Qualifications
RESPONSIBILITIES
Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training.
Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems.
Performs analysis of user requirements and IT processes to enhance efficiency and service delivery.
Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements.
Develops, updates, and maintains problem tracking databases and knowledge repositories.
Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment.
Performs system and data backup and recovery operations.
Develops user training materials and conducts end-user computing and information systems training sessions.
Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions.
Prepares business cases and implementation plans for IT service improvements.
Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes.
REQUIRED QUALIFICATIONS
Clearance
Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance
Certifications
DoD 8570 IAT Level II Baseline Certification
COMPTIA Security+ CE
Cisco Certified Network Associate (CCNA)
COMPTIA Cybersecurity Analyst (CySA+)
Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP)
Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC)
Certified Network Defender (CND)
Systems Security Certified Practitioner (SSCP)
One of the following Google Cloud Platform:
Google Associate Cloud Engineer
Google Professional Cloud Architect
One of the following cloud or systems certifications:
AWS Certified Cloud Practitioner
AWS Certified Security - Specialty
AWS Certified Solutions Architect - Associate
AWS Certified Solutions Architect - Professional
AWS Certified SysOps Administrator
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified Azure Security Engineer Associate
Oracle Cloud Infrastructure Cloud Operations
Red Hat Certified Engineer
Red Hat Certified System Administrator
Experience
Six (6) years of progressive experience in the field of Information Processing.
Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions.
Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems.
Desired Experience and Skills
Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions.
Experience administering Windows and Linux operating systems in large enterprise environments.
Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions.
Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner.
Overview
We are seeking an IT Support Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Remote
Type of environment: Remote
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
#remote #telework #linkedin
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Auto-ApplyIT Support Specialist
Information technology technician job in Mississippi
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems.
+ Performs analysis of user requirements and IT processes to enhance efficiency and service delivery.
+ Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements.
+ Develops, updates, and maintains problem tracking databases and knowledge repositories.
+ Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment.
+ Performs system and data backup and recovery operations.
+ Develops user training materials and conducts end-user computing and information systems training sessions.
+ Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions.
+ Prepares business cases and implementation plans for IT service improvements.
+ Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes.
**REQUIRED QUALIFICATIONS**
**Clearance**
+ Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance
**Certifications**
+ DoD 8570 IAT Level II Baseline Certification
+ COMPTIA Security+ CE
+ Cisco Certified Network Associate (CCNA)
+ COMPTIA Cybersecurity Analyst (CySA+)
+ Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP)
+ Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC)
+ Certified Network Defender (CND)
+ Systems Security Certified Practitioner (SSCP)
+ One of the following Google Cloud Platform:
+ Google Associate Cloud Engineer
+ Google Professional Cloud Architect
+ One of the following cloud or systems certifications:
+ AWS Certified Cloud Practitioner
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate
+ AWS Certified Solutions Architect - Professional
+ AWS Certified SysOps Administrator
+ Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert
+ Microsoft Certified Azure Security Engineer Associate
+ Oracle Cloud Infrastructure Cloud Operations
+ Red Hat Certified Engineer
+ Red Hat Certified System Administrator
**Experience**
+ Six (6) years of progressive experience in the field of Information Processing.
+ Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions.
+ Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems.
**Desired Experience and Skills**
+ Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions.
+ Experience administering Windows and Linux operating systems in large enterprise environments.
+ Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions.
+ Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner.
**Overview**
We are seeking an IT Support Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Remote
+ Type of environment: Remote
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
+ U.S. Citizen
+ Secret Clearance
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
\#remote #telework #linkedin
\#LI-Remote (turn font to white)
**Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._
**ID** _2025-8636_
**Category** _Technical Support/Help Desk_
**Type** _Regular Full-Time_
Information Technology Specialist (System Administrator - ADP - UNICOR)
Information technology technician job in Yazoo City, MS
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Overview
Help
Accepting applications
Open & closing dates
12/03/2025 to 12/24/2025
Salary $88,621 to - $115,213 per year Pay scale & grade GS 12
Locations
4 vacancies in the following locations:
Coleman, FL
Marion, IL
Terre Haute, IN
Lexington, KY
Show morefewer locations (6)
Manchester, KY
Milan, MI
Yazoo City, MS
Butner Federal Correctional Complex, NC
Gregg Township, PA
Prince George, VA
Remote job No Telework eligible No Travel Required 25% or less - Travel may be required for training and/or work related issues. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test Yes Bargaining unit status No
Announcement number N-2026-0018 Control number 851512000
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
* BOP Employees nationwide • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • Division: Management & Information Systems Branch; IE&VT Division (UNICOR); Central Office, Washington, DC • Duty Location: TO BE DETERMINED DURING SELECTION - FCC Allenwood, PA, FCC Butner, NC, FCC Coleman, FL, FMC Lexington, KY, FCI Manchester, KY, FCI Milan, MI, FCI Marion, IL, FCC Petersburg, VA, FCC Terre Haute, IN, or FCC Yazoo City, MS
Duties
Help
Serves as the ADP System administrator for Federal Prison Industries, Inc.
Administers data processing systems and services for the factory(ies) he/she supports.
Responsible for maintaining the systems as state-of-the-art.
Serves as the system administrator for the Data General computer, terminals and the SAP software.
Serves as the UNICOR Assistant Information Security Officer.
Serves as the on-site expert for all UNICOR computer related systems.
Provides training and support in basic and advanced uses of a wide variety of computer equipment to include workstations, printers, digitizing equipment, and all associated accessory equipment.
Develop and implement solutions for improving the efficiency of UNICOR operations by automating repetitive routine functions.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.
Requirements
Help
Conditions of employment
* U.S. Citizenship is Required.
* See Special Conditions of Employment Section.
Career Transition Programs (CTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
* 1. Meet CTAP eligibility criteria;
* 2. Be rated well-qualified for the position with a score of 85 or above based on scoring at least half of the total possible points for the vacancy KSAs or competencies; and
* 3. Submit the appropriate documentation to support your CTAP eligibility.
NOTE: Applicants claiming CTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.
Qualifications
To be considered for the position, you must meet the following qualification requirements.
Education:
There is no substitution of education for specialized experience at the GS-12 grade level.
OR
Experience:
You must have IT related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and Services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Specialized Experience:
You must have one year of specialized experience at the next lower grade level. Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of this qualifying experience are:
* Experience providing basic and advanced hardware and software technical support to users of personal computers and associated equipment. Support is primarily on PC hardware configurations, Windows 10, Microsoft Office, and Internet browsers.
* Experience performing diagnostics, troubleshooting and repairs on field personal computers and all related equipment. Equipment includes, but is not limited to, all levels of software, LAN equipment, modems, printers, monitors, tape backup units, and multi-user systems.
* Experience performing diagnostics, troubleshooting and repairs on computers and related equipment. Equipment includes, but is not limited to, all levels of software, LAN equipment, modems, printers, monitors, backup units, and multi-user systems.
If applicable, credit will be given for paid and unpaid work experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.
Your eligibility for consideration will be based on your responses to the questions in the application.
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $97,485 per annum ($46.71 per hour).
Special Conditions of Employment Section:
The incumbent is subject to geographic relocation to meet the needs of the agency.
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score of 68 must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.
Duty Location: TO BE DETERMINED DURING SELECTION - FCC Allenwood, PA, FCC Butner, NC, FCC Coleman, FL, FMC Lexington, KY, FCI Manchester, KY, FCI Milan, MI, FCI Marion, IL, FCC Petersburg, VA, FCC Terre Haute, IN, or FCC Yazoo City, MS
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
* your performance and conduct;
* the needs and interests of the agency;
* whether your continued employment would advance organizational goals of the agency or the Government; and
* whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement. If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application:
* Your resume, which is part of your USAJOBS profile;
* Your responses to the eligibility questions;
* Your responses to the online assessment;
* Your supporting documentation, if required.
Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
* Ability to communicate with end users on a non-technical level.
* Ability to analyze, troubleshoot and solve data information or programming problems.
* Knowledge of network systems.
* Ability to interpret and apply information security policy and guidelines.
* Ability to plan, organize and determine priorities.
You may preview questions for this vacancy.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
* Resume: Resume (includes name and contact information) limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.).
* To receive credit for experience contained in an application, the experience must be documented:
* Reflecting start date and end date in month/year format (MM/YYYY) AND
* Include the number of hours worked per week.
* SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
* Employees applying with an interchange agreement must provide proof of their permanent appointment.
* Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
* CTAP, Click Here, if applicable.
* College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
* NOTE: If you are selected, official transcript(s) will be required prior to your first day.
For more help, visit USAJOBS Help Center - What should I include in my resume?
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
IT Applications Specialist
Information technology technician job in Starkville, MS
This position assists in maintaining and supporting enterprise software systems used by Campus Services to ensure reliable performance and user accessibility. This role involves managing system configurations, user access, updates, integrations, and troubleshooting, while developing reports and documentation to support operations. Will also assist with planning upgrades, improving processes, and staying current with emerging technologies to enhance overall system efficiency and security.
Salary Grade: 14
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
1. Help configure and maintain AssetWorks AiM software.
2. Monitor application, server, and network performance, troubleshooting, and resolving issues as needed to ensure minimum downtime of services to meet user needs.
3. Manage user accounts, permissions, security roles, and access controls specific to AiM.
4. Coordinate the application of software patches and updates to AiM and its supporting systems.
5. Help plan and test software upgrades for AssetWorks AiM and other related Enterprise Applications.
6. Support integration of AiM with other enterprise or third-party applications.
7. Create reporting to assist with internal processes
8. Some experience with all levels of the software development life cycle, including requirements gathering, systems design, systems development/programming, testing, deployment, and maintenance of enterprise systems.
9. Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about AiM and related Enterprise Applications.
10. Create and maintain documentation that describes programs, operating procedures, and installations, including but not limited to internal knowledge base, solutions, and project updates.
11. Research and solve problems both independently and as a member of a team.
12. Monitor, track, and report project risks, issues, milestones, and work completed.
13. Experience with local area networks, including TCP/IP, firewalls, wireless, and Ethernet.
14. Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems; participates in professional development activities as appropriate.
15. Stay updated on industry-wide changes, participate in technical user groups, and attend relevant training classes.
16. Performs other duties as assigned.
Minimum Qualifications:
Education: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or a closely related field
Experience: 1-2 years of experience with computer hardware and/or software
ABDs or degree pending considered (all but DISS):
Preferred Qualifications:
1. Experience administering Asset Work's AiM software.
2. Experience programming in Linux environments.
3. Experience in managing and maintaining enterprise systems.
4. Knowledge of cloud-based system solutions.
5. Programming skills in Python, bash, and JAVA.
Knowledge, Skills, and Abilities:
• Knowledge of computer technologies and software applications, including the latest Microsoft Windows OS's and Linux.
• Ability to diagnose and resolve hardware and software problems.
• Ability to diagnose and resolve networking issues.
• Knowledge in one or more programming languages such as C, C++, Java, and Python.
• Excellent organizational skills.
• Excellent interpersonal skills, oral and written communication skills, and personal initiative.
• Self-motivated and goal-oriented.
Working Conditions and Physical Effort
• Work is normally performed in a typical interior/office work environment.
• No or very limited exposure to physical risk.
• No or very limited physical effort required.
• Frequent external imposed deadlines; set and revised beyond one's control; interruptions influence priorities; difficult to anticipate the nature or volume of work with certainty beyond a few days; meeting deadlines and coordination of unrelated activities are key to the position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis.
• Vision requirements include the ability to see information in print and/or electronically
Instructions for Applying:
Link to apply: ***********************************
Apply online at msujobs.msstate.edu and complete a professional application with resume and cover letter attached.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
IT Specialist
Information technology technician job in Pascagoula, MS
Pascagoula Hospital | Full-Time | 1st | 2809 Denny Avenue Pascagoula, Mississippi, 39567 United States The IT Specialist is the first point of contact and will provide technical assistance, maintenance and repair to computer systems and hardware and network problem resolution to all Singing River Health System customers. The IT Specialist will guide users through step-by-step solutions, answer questions or resolve computer issues for users in person, via telephone or from a remote location and email or trouble request enquiries; and resolves or escalates system issues and problems. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal performance. The IT Specialist will troubleshoot problem areas in a timely and accurate manner and provide assistance where required, and utilize tools and following procedures or policies for handling support requests.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High School diploma or equivalent required. Associate's degree in a computer related field is preferred.
License:
N/A
Certifications:
N/A
Experience:
A minimum of two (2) years' experience providing end user online/phone support with PC hardware, troubleshooting and repair.
Reports to:
IT Specialist Manager
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Must demonstrate ability to achieve successful outcomes in handling difficult situations and customers. Must demonstrate ability to teach customers over the phone.
Must have knowledge of desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and management; internet technologies and products; basic methods/tools used to troubleshoot information processing system problems.
The position requires traveling throughout the SRHS service area - with the employee providing his/her own transportation.
Tier II Help Desk Technician - Journeyman
Information technology technician job in Jackson, MS
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Intern
Information technology technician job in Hattiesburg, MS
←Back to all jobs at Parish Tractor IT Intern
Parish Tractor is a premier equipment dealership with 10 locations across the Southeast. Our IT team supports over 200 employees, delivering essential infrastructure, security, and technology services. We are seeking a motivated and tech-savvy IT Intern to support our growing team. This internship offers hands-on experience in IT support within a multi-location business environment. You will help troubleshoot common tech issues, assist with system setups, and provide excellent customer service to end-users across the company.
What You'll Do:
· Provide basic support for desktops, laptops, printers, scanners, and mobile devices
· Troubleshoot network and connectivity issues (Wi-Fi, internet, etc.)
· Assist with Microsoft 365 tools (Outlook, Teams, OneDrive, SharePoint)
· Support dealership and third-party software platforms
· Help maintain IT inventory and asset tracking
· Assist with onboarding and hardware setup for new users
· Document common issues and solutions in the helpdesk system
· Communicate clearly and professionally with staff
What We're Looking For:
· Strong communication and customer service skills
· Interest in IT support and troubleshooting
· Basic knowledge of Windows PCs, networking, and peripherals
· Dependable, organized, and eager to learn
· Ability to manage multiple priorities effectively
· High school diploma or equivalent (college students encouraged to apply)
Why Join Parish Tractor?
Parish Tractor is a family-owned and operated business with multiple locations. We believe our employees are just as important as our customers, and we are committed to creating a supportive and positive work environment.
#LI-DNI
Please visit our careers page to see more job opportunities.
Technology Support Specialist
Information technology technician job in Flowood, MS
Healthy Careers Start Here
At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle.
Job Summary - The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams.
Job-Specific Requirements:
Bachelor's Degree in a Technology or Business related field is required.
Experience in operations of the following areas is desirable:
Service Management systems in a Help Desk environment
Automated job scheduling systems
Automated change control
Previous experience in an IT related field is a plus.
Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management.
Excellent PC experience using spreadsheets, word processors, and databases.
A working knowledge of the healthcare business environment and processes is preferred.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
Auto-ApplyIT Support Specialist
Information technology technician job in Yazoo City, MS
Job DescriptionSalary:
Job Listing: IT Support Specialist
Status:
Full-Time, Non-Exempt (Hourly)
Yazoo Valley Electric Power Association is seeking a reliable, detail-oriented IT Support Specialist to provide technical support for the Associations computer systems, networks, and telecommunications infrastructure. This position ensures all employees have secure and dependable access to technology resources while maintaining the highest level of confidentiality and data security.
Key Responsibilities
Install, configure, and maintain desktop PCs, laptops, printers, and software applications.
Troubleshoot hardware, software, and network issues.
Support Association-specific systems.
Assist with mobile device connectivity for field personnel.
Monitor network performance and assist with VoIP communications.
Create and manage user accounts and access permissions.
Support cybersecurity protocols, system backups, and security monitoring.
Provide technical assistance during outage restoration efforts.
Attend safety and training meetings; follow all safety rules.
Required Qualifications:
Associates degree in IT or related field
or
35 years of relevant experience.
Valid Mississippi drivers license.
Preferred:
Experience supporting enterprise networks and Windows-based environments.
Familiarity with telecommunications systems or utility industry software.
Work Environment
Indoor and outdoor work in varying conditions.
Must be able to lift up to 50 pounds occasionally.
Some nights, weekends, and travel are required.
Cleared Desktop Support in Forest, MS
Information technology technician job in Forest, MS
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Forest, MS. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
Provide Workstation Software Break Fix support
IMAC - PC Install, Moves, Adds and Changes
Image Loads
Asset Recovery
Asset tagging
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications:
Minimum 5 years of working experience in Desktop Support
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications:
Certified Dell Technician
Expertise in Inventory Control
Requirements
Must be within driving distance of Forest, MS and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $20.00/hr - $26.00/hr
Field Technician Starlink/Dish Network - Meridian, MS
Information technology technician job in Meridian, MS
Field Technician Salary: $18.50 $24.50 No Experience Required
Sign-On Bonus: $250
Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills.
Quick Apply: Takes less than 10 minutes on our website
Watch what it s like to be part of the team: ****************************
Facebook: ********************************************
YouTube Channel: ***************************************************************
Why You'll Love This Role
Competitive Pay: $18.50/hour base pay guaranteed (Year 1).
Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour.
Paid Training
Bonuses: Weekly and monthly performance-based incentives
Company-provided vehicle, gas card, tools, and phone
100% Employee-Owned Company
Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight
What You ll Do
Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring
Troubleshoot and solve equipment & service issues
Educate customers and sell smart home products & related services
What You ll Need
- Physical Requirements
Ability to lift up to 80lbs. And carry extension ladders
Stand for long periods of time
Must be at or below 330 lb weight limit
Work in confined spaces
- Professional Requirements
Strong customer service and communication skills
Valid driver s license and clear driving record
Pass background check and drug screen
Flexible availability, including weekends and holidays
About Us
Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence!
Benefits
Medical, Dental, Vision Insurance
Company-Paid Life Insurance
Short & Long-Term Disability
401(k) Plan
Employee Stock Ownership Plan (ESOP)
Paid Vacation:
5 days after 6 months
5 additional days after 1-year anniversary
Ongoing Technical Training & Career Development
Promotion Opportunities (many current leaders started as technicians)
Employee Assistance Program (financial/legal/family services)
Tuition Reimbursement
If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear
from you.
#LeadDog
Information Technology Professional
Information technology technician job in Walls, MS
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Specialist II
Information technology technician job in Ashland, MS
Job Description
Join our dynamic team at North Mississippi Primary Health Care in Ashland, MS, as a Full Time IT Specialist II. This onsite position offers an exciting opportunity to contribute to a high-performance culture in the growing healthcare sector. You will be at the forefront of technology solutions that enhance patient care while working alongside dedicated professionals who share your commitment to excellence and integrity. With a competitive hourly pay ranging from $16.86 to $19.87, this role not only recognizes your skills but also fosters your professional growth in a supportive environment. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Step into a position where your expertise makes a significant impact on community health and technology advancement.
Apply today to be part of our mission-driven team!
Who are we? An Introduction
NMPHC is a federally qualified health center that serves local communities with accessible and affordable health care for all!
Make a difference as a IT Specialist II
As a new IT Specialist II at North Mississippi Primary Health Care, you will engage in a variety of daily tasks designed to support our healthcare operations. Your responsibilities will include troubleshooting and resolving IT issues, maintaining hardware and software systems, and ensuring network security. You will assist in the setup and configuration of new equipment, provide technical support to staff, and monitor system performance to ensure optimal functionality.
Collaboration with team members is essential; you will participate in meetings to discuss ongoing projects and share insights on improving IT processes. Additionally, you will stay updated on emerging technologies and recommend enhancements that align with our mission of providing excellent healthcare services. Your role will be pivotal in ensuring that our IT infrastructure remains robust and efficient, directly impacting the quality of care we deliver to our community.
What we're looking for in a IT Specialist II
To excel as an IT Specialist II at North Mississippi Primary Health Care, candidates should possess a robust skill set tailored to the demands of our healthcare environment. Proficiency in Microsoft 365 and Windows operating systems is essential, along with an intermediate understanding of Active Directory and Microsoft 365 administration. Familiarity with endpoint management will be critical in overseeing device performance and security.
A solid grasp of network fundamentals, including switches, VLANs, and wireless access points, is required to maintain an efficient network infrastructure. Experience in supporting VOIP systems and utilizing remote monitoring tools is preferred, enhancing our capability to deliver seamless communication solutions. Additionally, a working understanding of HIPAA and other IT compliance requirements will be necessary to ensure that our technology solutions safeguard patient information and uphold regulatory standards.
Ultimately, these skills will empower you to contribute effectively to our high-performance team.
Knowledge and skills required for the position are:
• Experience with Microsoft 365
Windows operating systems
and networked environments
Intermediate understanding of Active Directory
Microsoft 365 administration
endpoint management
Working knowledge of network fundamentals
including switches
VLANs
and wireless access points
Experience supporting VOIP and remote monitoring tools preferred
Familiarity with HIPAA and other IT compliance requirements.
Make your move
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
IT System Administrator
Information technology technician job in Pascagoula, MS
Pascagoula Hospital | Full-Time | 08:00 AM - 05:00 PM | 2809 Denny Avenue Pascagoula, Mississippi United States The IT Systems Administrator will maintain system stability, security, and performance across cloud and on-premises environments. The IT Systems Administrator will be responsible for administering a broad range of technologies and services, focusing on Active Directory (AD), Entra, Virtual Desktop Infrastructure (VDI), Remote Access, Email systems, and Cloud Storage Solutions like OneDrive. In addition to day-to-day operations, the IT Systems Administrator will be responsible for planning and executing upgrades, enhancements, and new implementations, as well as troubleshooting, resolving technical issues, and ensuring minimal downtime for mission-critical systems. The role will collaborate with cross-functional teams, including security, networking, and applications teams, to ensure system integrity and compliance. The IT Systems Administrator must exhibit excellent problem-solving skills, technical expertise, and a strong commitment to customer service.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
Bachelor's degree in Cybersecurity, Information Technology, or related field required. Applicable work experience may be accepted in lieu of formal education.
License:
N/A
Certifications:
Updated certifications preferred in MCSE, Azure, or other industry standard certification.
Experience:
A minimum of three (3) years of IT systems experience is required. Healthcare IT experience preferred. Experience programming or scripting preferred.
Reports to:
Technical Manager
Supervises:
None
Physical Demands:
Work is moderately sedentary: involves sitting most of the time with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves repetitive motions: substantial movements of the wrists, hand, and/or fingers while operating standard office equipment such as a computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Work requires traveling throughout the SRHS service area with the employee providing his/her own transportation; valid driver license required. Out-of-state travel for education purposes is required.
Moderate to advanced knowledge and skills in using Microsoft Word, Excel, and PowerPoint required. Must have advanced knowledge of the electronic health record, health information management systems, and other healthcare applications.
Field Technician Starlink/Dish Network - Hattiesburg, MS
Information technology technician job in Hattiesburg, MS
Field Technician Salary: $18.50 $24.50 No Experience Required
Sign-On Bonus: $250
Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills.
Quick Apply: Takes less than 10 minutes on our website
Watch what it s like to be part of the team: ****************************
Facebook: ********************************************
YouTube Channel: ***************************************************************
Why You'll Love This Role
Competitive Pay: $18.50/hour base pay guaranteed (Year 1).
Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour.
Paid Training
Bonuses: Weekly and monthly performance-based incentives
Company-provided vehicle, gas card, tools, and phone
100% Employee-Owned Company
Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight
What You ll Do
Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring
Troubleshoot and solve equipment & service issues
Educate customers and sell smart home products & related services
What You ll Need
- Physical Requirements
Ability to lift up to 80lbs. And carry extension ladders
Stand for long periods of time
Must be at or below 330 lb weight limit
Work in confined spaces
- Professional Requirements
Strong customer service and communication skills
Valid driver s license and clear driving record
Pass background check and drug screen
Flexible availability, including weekends and holidays
About Us
Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence!
Benefits
Medical, Dental, Vision Insurance
Company-Paid Life Insurance
Short & Long-Term Disability
401(k) Plan
Employee Stock Ownership Plan (ESOP)
Paid Vacation:
5 days after 6 months
5 additional days after 1-year anniversary
Ongoing Technical Training & Career Development
Promotion Opportunities (many current leaders started as technicians)
Employee Assistance Program (financial/legal/family services)
Tuition Reimbursement
If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear
from you.
#LeadDog
IT Specialist II
Information technology technician job in Ashland, MS
Join our dynamic team at North Mississippi Primary Health Care in Ashland, MS, as a Full Time IT Specialist II. This onsite position offers an exciting opportunity to contribute to a high-performance culture in the growing healthcare sector. You will be at the forefront of technology solutions that enhance patient care while working alongside dedicated professionals who share your commitment to excellence and integrity. With a competitive hourly pay ranging from $16.86 to $19.87, this role not only recognizes your skills but also fosters your professional growth in a supportive environment. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Step into a position where your expertise makes a significant impact on community health and technology advancement.
Apply today to be part of our mission-driven team!
Who are we? An Introduction
NMPHC is a federally qualified health center that serves local communities with accessible and affordable health care for all!
Make a difference as a IT Specialist II
As a new IT Specialist II at North Mississippi Primary Health Care, you will engage in a variety of daily tasks designed to support our healthcare operations. Your responsibilities will include troubleshooting and resolving IT issues, maintaining hardware and software systems, and ensuring network security. You will assist in the setup and configuration of new equipment, provide technical support to staff, and monitor system performance to ensure optimal functionality.
Collaboration with team members is essential; you will participate in meetings to discuss ongoing projects and share insights on improving IT processes. Additionally, you will stay updated on emerging technologies and recommend enhancements that align with our mission of providing excellent healthcare services. Your role will be pivotal in ensuring that our IT infrastructure remains robust and efficient, directly impacting the quality of care we deliver to our community.
What we're looking for in a IT Specialist II
To excel as an IT Specialist II at North Mississippi Primary Health Care, candidates should possess a robust skill set tailored to the demands of our healthcare environment. Proficiency in Microsoft 365 and Windows operating systems is essential, along with an intermediate understanding of Active Directory and Microsoft 365 administration. Familiarity with endpoint management will be critical in overseeing device performance and security.
A solid grasp of network fundamentals, including switches, VLANs, and wireless access points, is required to maintain an efficient network infrastructure. Experience in supporting VOIP systems and utilizing remote monitoring tools is preferred, enhancing our capability to deliver seamless communication solutions. Additionally, a working understanding of HIPAA and other IT compliance requirements will be necessary to ensure that our technology solutions safeguard patient information and uphold regulatory standards.
Ultimately, these skills will empower you to contribute effectively to our high-performance team.
Knowledge and skills required for the position are:
* • Experience with Microsoft 365
* Windows operating systems
* and networked environments
* Intermediate understanding of Active Directory
* Microsoft 365 administration
* endpoint management
* Working knowledge of network fundamentals
* including switches
* VLANs
* and wireless access points
* Experience supporting VOIP and remote monitoring tools preferred
* Familiarity with HIPAA and other IT compliance requirements.
Make your move
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!