Desktop Support Technician
Information technology technician job in Nampa, ID
Roles & Responsibilities:
Provide technical support in infrastructure services, responding to issues and assisting in tasks.
Contribute to the implementation of infrastructure projects and assignments.
Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
Work with the team to enhance infrastructure effectiveness and address technical challenges.
Support the development of infrastructure documentation, including incident logs and configuration records.
Apply technical knowledge to address infrastructure-related challenges.
Follow established best practices and standards in infrastructure service delivery.
Utilize technical skills to address infrastructure issues and incidents.
Required Skills & Experience:
Windows 11, software install/troubleshooting & deployments, PC hardware break/fix.
Ticketing Management
Typically, 3+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner that stays abreast with industry knowledge and technology
Skills: Desktop Support, Windows 11, break-fix, Software Installation, Ticket Management, PC Hardware, Lan/wan Networking, computer infrastructure
Education: High School or Equivalent Experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Akib
Email: ***************************
Internal Id: 25-53258
Desktop Support Specialist
Information technology technician job in Nampa, ID
Hello
Hope you are doing well
Role: Desktop Support Specialist
Long Term Contract
Win 11 support
Hardware/software install, troubleshooting and deployments
Ticket Management
Customer Service
Essential Job Functions:
• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• Windows 11, software install/troubleshooting, PC hardware break/fix. Service Now ticketing system
Thanks & Regards,
Mittapalli Lalith Kumar
Senior Technical Recruiter
***************************
Now Hiring IT and Telecom Field Technicians
Information technology technician job in Meridian, ID
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Client Insights Analyst
Information technology technician job in Eagle, ID
RecorGroup' Intelligence team is on a mission to create simple solutions for our client's complex problems. We are seeking a person who wants to service CPGs into growth with the use of data insights and data storytelling. The Client Insights Analyst holds a pivotal role in ensuring exceptional support and a seamless experience for our clients. The Analyst focuses on building and maintaining strong client relationship and driving continuous improvement in service delivery, with a specialization in data storytelling and data mining.
Responsibilities:
Data Storytelling & Presentation:
Transform complex data into compelling client narratives.
Craft client-specific data stories aligned with unique needs and objectives.
Communicate insights through strategic storytelling techniques.
Design and develop data-driven presentations for client meetings, reviews, and proposals.
Ensure presentations are clear, data-focused, and aligned with client objectives.
Client Services & Communication:
Serve as the main point of contact for top-tier clients, utilizing data storytelling to engage and retain clients.
Anticipate future data needs and offer proactive, relevant data-driven solutions.
Regularly engage with clients to assess data needs, address concerns, and provide data-driven support.
Facilitate communication and collaboration between cross-department teams.
Research and stay up to date on industry, customer, and category trends.
Assist in gaining ongoing meetings with key customers for our clients.
Skills and Qualifications:
Strong analytical and problem-solving abilities.
Creativity and innovation in data storytelling and presentations.
Excellence in communication and presentation delivery.
Deep understanding of client service principles.
Proficiency in data analysis and visualization tools (Excel, Tableau, Power BI, etc.).
Proactive, results-driven approach with continuous learning mindset.
Educational Qualifications:
Bachelor's degree in business, marketing, data science, or a related field.
Certification in data visualization or related areas is a plus.
On-Call IT Field Technician & TV Configuration - Boise City, ID - Hiring NOW
Information technology technician job in Meridian, ID
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
Tier 1 Help Desk IT Support
Information technology technician job in Eagle, ID
We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1 Help Desk IT Support, serving as an IT Generalist and Customer Service Expert. In this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. This position offers a unique opportunity to gain hands-on experience in both customer service and IT support, providing a solid foundation for career growth in the field.
This role is on site in Boise/Eagle, Idaho.
What you'll Do
* Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach.
* Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary.
* Install, configure, and maintain computer systems, software applications, and peripheral devices.
* Effectively manage ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs).
* Proactively monitor and follow up on open tickets, ensuring timely updates to customers and driving issues to resolution.
* Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests.
* Collaborate with team members to share knowledge, seek assistance, and contribute to a positive and efficient work environment.
* Continuously improve personal productivity and efficiency by implementing effective time management strategies and utilizing available tools and resources.
* Stay organized and maintain accurate documentation of ticket details, troubleshooting steps, and resolutions for future reference and knowledge sharing.
* Strive for continuous professional development by seeking opportunities to enhance technical skills, customer service expertise, and healthcare industry knowledge.
* Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments.
* Contribute to the development and documentation of IT policies, procedures, and guidelines to ensure compliance and best practices in the healthcare context.
* Stay up to date with the latest technological advancements and industry trends in both IT and healthcare, actively pursuing opportunities to expand technical skills and knowledge.
* Provide guidance and training to end-users on the effective use of technology solutions tailored to their specific needs, promoting self-help resources and best practices.
* Maintain accurate records of customer interactions and technical issues in our ticketing system, ensuring thorough documentation for future reference and knowledge sharing.
* Contribute to the creation and maintenance of knowledge base articles, as well as support automation tools such as chatbots and predictive AI.
* On-call rotation will be required.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
What We're Looking For
* A passion for technology
* BS Degree in Computer Science or Information Systems, or equivalent experience
* 1+ Years of experience providing technical support
* Experience with a ticketing system such as Zendesk or ServiceNow
* An understanding of Active Directory and M365
* Excellent problem-solving skills
* Willingness to learn new tech and advance your career
* Good verbal and written communication skills
* A strong work ethic, with a focus on delivering quality service and support
Location: Onsite in Eagle, Idaho
Compensation: $60,000- $65,000.00
The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
Why Join Us?
Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, "CAPLICO":
* Customer Second - We prioritize and support our team so they can deliver exceptional care.
* Accountability - Own your work and outcomes.
* Passion for Learning - Grow continuously with curiosity and a culture of learning.
* Love One Another - Build authentic, respectful, and trusting relationships.
* Intelligent Risk Taking - Innovate and challenge the status quo.
* Celebrate - Recognize the small wins, they add up!
* Ownership - Be the CEO of your role.
Additional Benefits:
* True Work-Life balance - We believe in taking care of yourself before you take care of others!
* Full benefits package (medical, dental, vision, 401(k) with match)
* Paid time off, holiday pay, and professional development
* Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.
About Pennant Services
We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized support for clinical, legal, HR, IT, and compliance services to ensure high-quality care.
********************
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
#onsite
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
Auto-ApplyTier 1 Help Desk IT Support
Information technology technician job in Eagle, ID
We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1 Help Desk IT Support, serving as an IT Generalist and Customer Service Expert. In this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. This position offers a unique opportunity to gain hands-on experience in both customer service and IT support, providing a solid foundation for career growth in the field.
This role is on site in Boise/Eagle, Idaho.
What you'll Do
Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach.
Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary.
Install, configure, and maintain computer systems, software applications, and peripheral devices.
Effectively manage ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs).
Proactively monitor and follow up on open tickets, ensuring timely updates to customers and driving issues to resolution.
Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests.
Collaborate with team members to share knowledge, seek assistance, and contribute to a positive and efficient work environment.
Continuously improve personal productivity and efficiency by implementing effective time management strategies and utilizing available tools and resources.
Stay organized and maintain accurate documentation of ticket details, troubleshooting steps, and resolutions for future reference and knowledge sharing.
Strive for continuous professional development by seeking opportunities to enhance technical skills, customer service expertise, and healthcare industry knowledge.
Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments.
Contribute to the development and documentation of IT policies, procedures, and guidelines to ensure compliance and best practices in the healthcare context.
Stay up to date with the latest technological advancements and industry trends in both IT and healthcare, actively pursuing opportunities to expand technical skills and knowledge.
Provide guidance and training to end-users on the effective use of technology solutions tailored to their specific needs, promoting self-help resources and best practices.
Maintain accurate records of customer interactions and technical issues in our ticketing system, ensuring thorough documentation for future reference and knowledge sharing.
Contribute to the creation and maintenance of knowledge base articles, as well as support automation tools such as chatbots and predictive AI.
On-call rotation will be required.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
What We're Looking For
A passion for technology
BS Degree in Computer Science or Information Systems, or equivalent experience
1+ Years of experience providing technical support
Experience with a ticketing system such as Zendesk or ServiceNow
An understanding of Active Directory and M365
Excellent problem-solving skills
Willingness to learn new tech and advance your career
Good verbal and written communication skills
A strong work ethic, with a focus on delivering quality service and support
Location: Onsite in Eagle, Idaho
Compensation: $60,000- $65,000.00
The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
Why Join Us?
Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”:
Customer Second - We prioritize and support our team so they can deliver exceptional care.
Accountability - Own your work and outcomes.
Passion for Learning - Grow continuously with curiosity and a culture of learning.
Love One Another - Build authentic, respectful, and trusting relationships.
Intelligent Risk Taking - Innovate and challenge the status quo.
Celebrate - Recognize the small wins, they add up!
Ownership - Be the CEO of your role.
Additional Benefits:
True Work-Life balance - We believe in taking care of yourself before you take care of others!
Full benefits package (medical, dental, vision, 401(k) with match)
Paid time off, holiday pay, and professional development
Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.
About Pennant Services
We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized support for clinical, legal, HR, IT, and compliance services to ensure high-quality care.
********************
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
#onsite
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
Auto-ApplyTechnical Support Analyst
Information technology technician job in Meridian, ID
Job Description
Technical Support Analyst
Fast. Friendly. Fun. Here to Serve.
We're not your typical IT team - we're fast, friendly, and fun, with a “here to serve” mentality. Our mission is simple: keep technology running smoothly so our teams can do their best work every day. As a Technical Support Analyst, you'll be the go-to problem solver who keeps systems secure, networks reliable, and users smiling. You'll jump between projects, troubleshoot tech challenges, and continuously improve how we support and deliver IT services - all while creating a positive, people-first experience.
Responsibilities
Be the first point of contact for end-user support - troubleshoot hardware, software, and connectivity issues with a friendly, solution-oriented approach.
Administer and maintain servers, networks, and cloud platforms (Windows, MacOS, Google Workspace, etc.).
Manage Active Directory, group policies, email systems, and identity access solutions.
Ensure data integrity and uptime through backups, patching, and disaster recovery best practices.
Support IT security initiatives - from endpoint protection to access controls and vulnerability management.
Handle hardware/software procurement, installation, and lifecycle management.
Keep clear and helpful documentation for systems, processes, and procedures.
Partner cross-functionally with teams to deliver seamless, dependable, and friendly IT service experiences.
Requirements
Qualifications
0-3 years of experience as a Systems Administrator, IT Generalist, or similar role.
Understanding of networking (LAN/WAN, VPN, firewalls, DNS, DHCP).
Knowledge of Windows and/or other OS environments..
Familiarity with cloud platforms (Azure, AWS, or GCP).
Excellent troubleshooting and problem-solving abilities across IT domains.
Organized, adaptable, and ready to thrive in a fast-paced, ever-changing environment.
Outstanding communication skills with a customer-service mindset and a sense of humor.
Preferred Skills (Nice to Have)
Scripting or automation (PowerShell, Bash, Python).
Experience with MDM tools (Intune, JAMF, etc.).
Exposure to DevOps tools, CI/CD, or containerization (Docker, Kubernetes).
Relevant certifications: CompTIA Network+/Security+, MCSA, AWS/Azure Associate, etc.
Benefits
100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
Competitive Wages
Quarterly bonus program
Retirement Plans + employer match
Paid Time Off
Annual Growth Reviews
Technician Desktop Support
Information technology technician job in Meridian, ID
The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk.
Essential duties and responsibilities include the following. Other duties may be assigned.
Configuration of team member's equipment to connect to the Network/Internet.
Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium.
Configure team member's software to connect to LAN and Internet application servers.
Provide training to team members in the use of system and applications.
General understanding of Microsoft OS and application operations related to company offered services.
Identify and correct or advise, on operational issues in team member's computer systems.
Perform creation of new accounts using company provided tools.
Manage existing user accounts using company provided tools.
Qualifications/Experience:
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self motivated, detail-oriented and organized.
Experience with hardware and software issues.
General understanding of networking principals.
Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
Auto-ApplyOperations Support Technician - Technical Writer - Command and Control
Information technology technician job in Meridian, ID
More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.
Leidos is seeking an Operations Support Technician to support the Service Desk in Meridian, ID. The candidate will serve as an escalation point for the Tier I and II technical Service Desk, providing software, hardware and network problem resolution for clients. Will interact with other team members, such as network services, software engineering, and applications development to restore services and identify and correct emerging issues.
What You'll Get to Do:
* Monitor incoming Customer Contact traffic to ensure Service Desk Service Level Requirements (SLRs) are met.
* Proactively monitor all agents in the Call Management System.
* Liaises with other departments to assist in resolving outages or degradations in service.
* Serve as the primary point of contact for Tier 1 and Tier 2 agents to report suspected network outages.
* Maintain and broadcast outage information on both the phone system and the Knowledge Center.
* Responsible for creation and maintenance of detailed operational reporting, deliverable on a scheduled and ad hoc basis.
* Performs process analysis to identify dynamic solutions to operational challenges.
* Thorough understanding of service desk processes and documentation requirements.
* Provides guidance and mentoring to launch self-serve reporting for internal customers.
* Responsible for performing ad hoc general and project-specific tasks involved in the support of the service desk.
* Collaborate with colleagues and other work groups to gather and vet data to ensure accuracy of deliverables.
You'll Bring These Qualifications:
* High School diploma and 4 years of experience, additional related education or certifications may be considered in lieu of experience.
* Must be a US Citizen and possess a current DoD Secret Clearance.
* Valid DoD 8570 IAT Level II: Security+ or higher Certification.
* Must demonstrate expertise in IT Enterprise Operations.
* Experience with Microsoft Windows OS, version 10.
* Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.
* Basic network troubleshooting skills.
* Excellent customer service skills.
* Excellent oral and written communication skills.
These Qualifications Would be Nice to Have:
* General understanding of Service Desk Hierarchy.
* Familiarity with computer technology.
* Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
* Understands internal processes and tools.
* Knowledge of Knowledge Management Systems and appropriate documentation to the system.
* Microsoft AZ-900 modules already completed or plan to obtain within 6-12 months.
Pay Range: $52,000 - $57,000
NGEN
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
November 21, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Personal Computer Technician II (T & E)
Information technology technician job in Eagle, ID
THIS IS NOT AN OFFER OF EMPLOYMENT MUNICIPAL CIVIL SERVICE COMMISSION 1 Larkin Center - 2nd Floor - Yonkers, N.Y. 10701 A NON-REFUNDABLE $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY CONTINUOUS EXAMINATION PROGRAM FOR:
PERSONAL COMPUTER TECHNICIAN II
APPOINTING AUTHORITY VACANCIES SALARY RANGE (per annum)
Board of Education As they occur $56,137-79,237
City of Yonkers As they occur $60,640 - 100,999
RESIDENCY REQUIREMENT WAIVED
DUTIES:
This position is responsible for the installation, repair and operation of interconnected microcomputers and related equipment. The work includes keeping abreast of the latest technological development in the industry. This position differs from Personal Computer Technician I in that duties are more complex; level of responsibility is higher and supervisory responsibilities are included. Direct supervision is received from an immediate supervisor. Does related work as required.
EXAMPLES:
* Diagnose and repair application software, printers and PCs;
* Train users on hardware and software;
* Sets up and install networked printers;
* Sets up the IP Protocol on PCs and printers;
* Assist users with Mainframe access;
* Assist users with Internet searches;
* Installs, configures and operates application software, printers and PCs;
* Assist users with the various application software and hardware;
* Installs software and hardware updates;
* Writes documentation on specialty items and procedures;
* Assists help desk personnel;
* Supervises assigned personnel.
MINIMUM QUALIFICATIONS:
Candidates must meet the following requirement on or before the date of the written test.
OPEN-COMPETITIVE:
a) Possession of a regionally accredited technical school or Industry Standard Certifications such as A+, Network+, MCP and MCSE and one (1) year of experience in a technical support service position in the maintenance and/or repair of computer based electronics such as digital copiers, medical equipment and PC's/Peripherals; or
b) Graduation from high school or possession of a High School Equivalency Diploma and three (3) years of experience as described in (A); or
c) An equivalent combination of education/training and experience as defined by the limits of (A) and (B).
NOTE:
Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at ******************************************* You must pay the required evaluation fee."
PROMOTIONAL:
One (1) year permanent competitive status currently holding position of Personal Computer Technician I.
RATED EVALUATION OF TRAINING AND EXPERIENCE:
You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information. The information you provide about your experience will be rated against the following areas:
* Computer Programming
* Help Desk
* User Support
* Network Administration
* Data communications
* Business/Systems Analysis
* Web Site Development
* Microcomputer Repair
Operations Support 2 (Caldwell, ID)
Information technology technician job in Caldwell, ID
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
Under general supervision, this role is responsible for executing a range of operational tasks critical to agronomic service delivery and facility performance, including:
* Safe and efficient transportation of agricultural inputs (fertilizers, chemicals) to customer locations in compliance with DOT regulations
* Routine and preventive maintenance of mechanical systems, application machinery, and plant infrastructure
* Accurate blending and handling of bulk and packaged fertilizer materials per formulation specifications and safety protocols
This position requires mechanical aptitude, attention to detail, and a strong commitment to operational safety and agronomic service standards.
Key Responsibilities
* Maintenance & Operations - Perform a variety of tasks including equipment and plant maintenance, general housekeeping, and operating machinery to blend fertilizer. Maintain a clean, organized vehicle and assist with warehouse and yard material organization.
* Product Handling & Delivery - Load and deliver fertilizer and chemicals to customers. Ensure accurate, timely, and safe product deliveries and applications where applicable.
* Inventory & Warehouse Management - Receive and unload products, conduct inventory checks, and manage storage functions to maintain efficient warehouse operations.
* Regulatory Compliance & Safety - Ensure proper vehicle loading and operation in compliance with DOT, OSHA, and Hazmat regulations. Adhere to all company and customer safety protocols.
* Support & Special Projects - Assist with special projects, attend training sessions, provide backup support when needed, and perform other duties as assigned by supervisors or managers.
* Brand Representation - Represent and promote the Simplot brand to customers, employees, and the community as a best-in-class agricultural distributor.
Disclaimer ‑ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Typical Education
High school diploma or general education degree (GED)
Relevant Experience
* 1+ years of related experience and/or training
* Familiarity with basic farm equipment and general agricultural operations
* Basic understanding of mechanical, electrical, welding, and metal fabrication principles are a plus
* Working knowledge of local geography, including roads, farms, and field access points are a plus
* Proven ability to perform multiple tasks in succession, such as blending products, loading trucks, and making deliveries
* Skilled in the safe and accurate operation of heavy equipment, including sprayers/applicators and semi-truck/trailer combinations
* Comfortable using computers, including Microsoft Office Suite, Outlook, and mobile applications
* Ability to quickly learn and navigate company-specific software systems
* Strong verbal and written communication skills
* Able to collaborate effectively with management, team members, and customers
Requirements
* Must have a Class A or Class B Commercial Driver's license (CDL) with endorsement to drive a ten-wheeler and trailer with air brakes on the highway
* Must have or be willing to obtain the following Endorsements:
* Hazmat
* Tanker
* Must be able to lift minimum 50lbs
* Must be willing and able to work Ag Industry hours as seasonal needs dictate, which may include:
* early mornings
* late evenings
* weekends
* holidays
Other Information
Combination of education, training and/or experience will be considered for this position
This role does not offer relocation support; candidates must be local or willing to relocate independently.
* This position is not eligible for relocation.
Job Requisition ID: 24267
Travel Required: None
Location(s): SGS Retail West Canyon - Caldwell
Country: United States
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
Systems Integration Representative
Information technology technician job in Garden City, ID
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. (**************************************************
**_Duties And Responsibilities:_**
+ Building long-term relationships with the contractors within the assigned area of focus.
+ Following construction bidding to ensure all applicable projects are addressed utilizing the company tools (Dodge reports, Dashboards, SFDC, etc.)
+ Creating new market share by selling a broad range of products and services to new customers.
+ Utilizing approved marketing materials to demonstrate sales presentations and proposals to prospective customers; assuring that the customers understand the value proposition and positive advantages of Everon's products and services over those of the competition.
+ Following up with prospects and bids in a timely manner.
+ Independently establishing call plans and customer follow-up strategies and tactics; consistently applying time and territory management techniques.
+ Through in-house training, networking, and research, maintain an in-depth knowledge of Everon's complete line of products/services and customers' needs.
+ Conducting post installation follow-up by contacting the customers, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
**_Work Environment:_**
+ The noise level in the work environment is usually moderate.
+ Normal office/field environment.
+ Must be able to work extended hours to support timelines, construction sites, and customers' facilities.
+ Must be able to work extended hours to support business requirements.
**Qualifications - External**
**_Minimum Qualifications (Education, Skills & Experience):_**
+ High School Diploma, Bachelor's degree, or equivalent, or three (3) to five (5) years of professional experience in high volume sales and a fast-paced environment.
+ A minimum of five (5) years of industry experience as a successful sales representative.
+ Must have consistently met or exceeded sales performance for the past three (3) to five (5) years.
+ Must demonstrate professional knowledge with an in depth understanding of all or most of the following systems: fire alarm/life-safety, intrusion alarm, access control, video surveillance, nurse-call, plus low voltage systems in general, installation, testing, inspection and maintenance.
+ Keen understanding of the construction contracting environment.
+ Strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in Everon Security Services.
+ Lead generation and organic pipeline, planning and forward-thinking skills.
+ Must have a technical aptitude and an understanding of drawings and codes.
+ Exceptional customer service, thoroughness and self-motivation.
+ Must be self-motivated and have a strong work ethic.
+ Must have strong negotiation skills and prospecting skills.
+ Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook).
+ Excellent verbal, written and presentation skills with the ability to present to senior level executives within the customer organizations.
+ Must have a driver's license with an acceptable driving record.
+ Must be able to clear a drug screening.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
**_Physical Requirements:_**
+ While performing the duties of this job, the employee is occasionally required to stand, walk, sit; twist, use hands to handle, push, pull or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
+ The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to approximately twenty-five (25) pounds.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Data Center Technician
Information technology technician job in Kuna, ID
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a dedicated Data Center Technician to join our infrastructure engineering team. The ideal candidate will be responsible for the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. While expertise in fiber is preferred, the primary focus of this position will be on racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role includes delivering sustainable and repeatable solutions and processes always with an eye on improvement and adhering to production, safety, and quality standards.
KEY RESPONSIBILITIES:
Install, service, and maintain low voltage category cabling and communications cabling.
Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.
Clean fiber and copper connections and perform basic troubleshooting.
Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
Operate work ticket systems and interfaces for infrastructure management.
Read and validate port maps, and perform basic troubleshooting.
Conduct power distribution and cable management tasks within the infrastructure.
Coordinate with other team members to ensure efficient project and work order completion.
Follow company procedures and safety regulations, providing necessary information to operations management.
Complete necessary documentation in written and electronic formats according to company standards.
Maintain equipment and supplies inventory as required.
Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs).
Escalate complex technical issues to senior team members as needed.
Conduct Service Swaps of live networking devices.
TEAMWORK:
Attend meetings, workshops, training, and seminars to gather information required to perform job functions.
Collaborate with team members to achieve performance targets established by leadership.
Step in for the Lead Field Technician on a short-term basis, as needed.
Suggest process improvements to enhance efficiency and service quality.
ESSENTIAL CRITERIA:
Associate degree or certification in a technology services/technical discipline, or equivalent work experience.
Experience in installing, servicing, and maintaining low voltage cable infrastructure systems.
Ability to install, terminate, and test low voltage cables.
Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
Industry and manufacturer-specific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500).
Strong customer/client service orientation with effective communication and interpersonal skills.
Valid driver's license and ability to safely drive company vehicles.
PHYSICAL REQUIREMENTS:
Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
Three-dimensional vision, ability to judge distances and spatial relationships.
Ability to identify colors and give and receive information through speaking and listening skills.
Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#NAMERHV
#INDHP
Pay Range$45,000-$55,000 USD
Auto-ApplyProduction Support Associate
Information technology technician job in Nampa, ID
Are you ready to build a career in a fast-paced, hands-on manufacturing environment? UFP Factory Built is looking for dependable and hardworking individuals to join our team as Production Support Associate. This role is perfect for those who want to be part of a team, learn new skills, and grow with a company that invests in its people.
This is more than general labor. It's the foundation of everything we build.
What You'll Do
Assist with material handling, loading, and staging for production
Support machine operators and production teams with daily tasks
Perform basic assembly and packaging duties
Maintain a clean, organized, and safe work environment
Follow work instructions and safety guidelines
Help with inventory counts and supply restocking
Participate in safety and continuous improvement programs
What You Bring
High school diploma or equivalent
Previous experience in manufacturing or general labor preferred
Ability to follow instructions and work as part of a team
Strong work ethic and attention to detail
A hands-on, can-do attitude and a willingness to learn
Must be at least 18 years of age
Why UFP?
We don't just build products. We build people. At UFP, you'll find a culture of opportunity, innovation, and support. We invest in your growth and reward your success.
Ready to take the next step in your manufacturing career?
Apply now and start building your future with UFP Factory Built.
Pay and Perks
Hourly pay range: $18.00 to $21.00 based on experience
Weekly production bonuses, referral bonuses, and annual discretionary bonus
Benefits That Work for You
Medical, dental, and vision insurance
Health savings account with company contribution
401(k) with company match
Paid vacation and holidays
Employee stock purchase program
Tuition reimbursement
Wellness programs and challenges
And more
The Company is an Equal Opportunity Employer.
Auto-ApplyInformation Technology Technician
Information technology technician job in Fruitland, ID
Full-time Description
Information Technology Technician
RESPONSIBLE TO: Information Technology Manager
FLSA STATUS: Non-Exempt
Purpose of Position: Assist IT Manager with installation, maintenance, and troubleshooting of company IT systems. Requires travel and may require transporting small/medium sized equipment. Rapid-response deployments may require extended hours/off shifts.
Requirements
RESPONSIBILITIES:
Company Mobile Device Management (iOS, Android, Windows):
Provide, maintain and support company owned devices including: cell phones, mobile hotspots, tablets, laptops, touch computers etc.
Log all devices and current possession.
Furnish replacements as required.
Process purchases, upgrades, insurance/warranty/repair claims and orders.
Verify device firmware and software updates for required applications.
Support requires traveling to job locations and troubleshooting in the field.
Must pass a pre-employment drivers license record check and be cleared to drive our vehicles.
Server Administration:
Provision and maintain Active Directory and Group Policy.
Maintain router/switch labelling and diagrams.
Monitor backup activities and escalate issues.
Assist System Administrator troubleshooting, implementing and maintaining new/updated services.
PC Administration:
Maintain desktop and laptop units.
Patch management: Windows, Java, Flash, browsers, proprietary applications.
Install, configure and maintain local and network peripherals.
Accept/respond, troubleshoot/repair end user hardware and software support requests.
Software installations and deployments.
Verify system configurations.
Networking and Security:
Assist System Administrator troubleshooting, implementing and maintaining networking and connectivity across multiple sites.
Troubleshoot end user connectivity issues.
Respond to top level outages and critical system failures.
Open tickets with vendors/ISPs and provide Level I troubleshooting.
Communicate regarding issues from on-site. Stand by as required.
Deploy and maintain antivirus software.
Ensure scan schedules are performing properly.
Ensure trigger notifications are functioning.
Respond to triggers/alerts; remove malware and repair infected machines. Isolate major issues and escalate as necessary.
Site Turn-up/Turn-down:
Assist team with rapid-response and long term site deployments.
Assist team with breaking down deployed sites.
Perform various installation/cancellation tasks by management directive.
Disaster Recovery and Mitigation:
Perform and assist team by management directive to execute the IT Disaster Recovery Plan and meet deadlines on schedule.
May require physical lifting/moving, crawling, use of ladder and small tools.
Basic knowledge of electrical systems/wiring beneficial.
Supplies:
Stock and distribute various accessories including: Power, video, USB, etc. cables, device chargers, external storage devices/flash drives, monitors, label printers, speakers, docking stations, mice and keyboards, video and USB adapters.
General Support:
Assist staff with teleconferencing and virtual meetings.
Assist staff with assembly meetings; set up projectors, TV and sound equipment as required.
Communicate scheduled and unscheduled maintenance/outage/repair/deployment notifications.
Quality Improvement:
Participates in improving VFHC performance, processes, or programs through quality improvement which will be demonstrated in at least one instance annually.
Physical Requirements:
Ability to lift up to 75 lbs.
Prolonged sitting, bending, stooping, walking and standing.
Correctable vision and hearing.
Must be able to read, write and speak clearly.
Manual dexterity.
Administrative Guidelines:
Personnel Policy and Procedures Manual.
Salary Description Starting $19.49 DOE
Non-Aviation Programs & Readiness (NPR) Support (Contingent Upon Award)
Information technology technician job in Mountain Home Air Force Base, ID
This Task Order supports Combat Air Forces (CAF) Command and Control, Intelligence Surveillance and Reconnaissance (C2ISR) and Rescue squadrons in locations in Air Combat Command (ACC), USINDOPACOM and USEUCOM locations. C2ISR and Rescue Squadron Operations Support consist of seven major areas each with multiple tasks and subtasks. We support assigned active duty aircrew to fulfill requirements for achieving/maintaining aircraft mission qualification in their assigned weapon system by providing the expertise. The objective of this task order is to provide in-garrison active C2ISR and Rescue squadrons with functional support for typical additional duties assigned to squadron personnel, such as Scheduling, Non-Aviation Programs & Readiness, Training, Mobility, Stan/Eval, Information System Security Officer, and support for EFB managers. This Position Is Contingent Upon Award Fall 2025
B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida.
Responsibilities
Serve as the primary point of contact (POC) to the squadron commander/director for administrative support programs (i.e., task management, health care program, fitness program, safety program, Automated Data Processing Equipment (ADPE) accounts, security program, supply program, and civilian timecard program).Use and prepare documents IAW AFIs/AFMANs and local wing unit SOPS. Serve as subject matter expert (SME) for all mandated administrative support programs listed in Subtask 3.9.1. Ensure unit program compliance with regulations, laws, policies, and squadron commander directives.Design communication plans to publicize unit program requirements, policies, and procedures.Serve as a unit liaison to the military and civilian personnel offices, which includes having access to military personnel programs such as Military Personnel Data System (MilPDS), Base Level Service Delivery Model (BLSDM), and Personnel Records Display Application (PRDA). Establish controls and suspense dates and monitor that required actions/responses are made within deadlines.Prepare and submit paperwork (i.e., timesheets, travel orders, file plans, and supply requisitions), in coordination with the unit commander.
Qualifications
Minimum of one (1) year of experience working in a squadron-level or higher commanders, directors, etc. support staff.
B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Information technology technician job in Meridian, ID
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyOn-Call IT Field Technician & TV Configuration - Boise City, ID - Hiring NOW
Information technology technician job in Nampa, ID
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
GEOGRAPHIC INFORMATION SYSTEMS SPECIALIST (T & E)
Information technology technician job in Eagle, ID
CONTINUOUS EXAMINATION PROGRAM FOR GEOGRAPHIC INFORMATION SYSTEMS SPECIALIST APPOINTING AUTHORITY VACANCIES SALARY RANGE (per annum) City of Yonkers As they occur $49,738 - 90,579 RESIDENCY REQUIREMENT WAIVED This position is responsible for assisting in the production and maintenance of enterprise geospatial datasets and related cartographic and mapping functions. The work includes maintaining and updating the central database using GIS and related software packages, collecting and reviewing source data and manuscripts from government agencies, and assembling and preparing data for distribution. This position also requires the general application of technical and cartographic skills associated with the design, layout and production of maps, (hardcopy and digital) publications and graphics. General supervision is received from administrative personnel. Does related work as required.
EXAMPLES:
* Performs geographic information systems (GIS) database development, entry-level programming functions and basic map-making functions associated with the central GIS database;
* Performs maintenance of enterprise database layers including street centerline files and associated address ranges;
* Provides GIS support to departments by extracting information from databases to produce maps and other materials denoting information such as tax parcels, watersheds, census geography and other features;
* Performs basic technical programming and database management functions in support of special projects;
* Converts geographic data from hardcopy and electronic maps;
* Performs traditional cartographic and mapping functions as needed;
* Assists in providing GIS support for planning feasibility studies and presentiation, and to prepare reports and provide statistical documentation;
* Reviews with supervisor the priority and feasibility of assigned projects;
* Attends meetings and conferences as assigned;
* Attends staff meetings to discuss unit and departmental activities;
* Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
MINIMUM QUALIFICATIONS:
Candidates must meet the requirements of one of the following groups on or before the date of the written test.
OPEN-COMPETITIVE:
a) Possession of a regionally accredited or New York State registered four year college or university with a Bachelor's Degree in Graphic Information Systems or a related field; or
b) Possession of a regionally accredited or New York State registered two year college or university with an Associate's Degree in Graphic Information Systems or a related field and two (2) years of experience in utilizing geographic information systems (GIS) or related mapping; or
c) An equivalent combination of education/training and experience as defined by the limits of (A) and (B).
NOTE:
Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at ******************************************* You must pay the required evaluation fee."
RATED EVALUATION OF TRAINING AND EXPERIENCE:
You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information. The information you provide about your experience will be rated against the following areas:
* Computer Programming
* Help Desk
* User Support
* Business/Systems Analysis
* Web Site Development