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Information technology technician jobs in Nashua, NH

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  • IT Support Specialist

    Comrise 4.3company rating

    Information technology technician job in Walpole, MA

    Job Title: IT Support Specialist In order to make an application, simply read through the following job description and make sure to attach relevant documents. Pay Rate: $46-55/hour Onsite 5 days per week at Walpole, MA facility (Monday Friday, 8 hours/day). Description: High Level: Provide daily onsite IT support at the Walpole, MA site. (5 days a week onsite, 8 hours per day M-F) Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop), Networking & Servers physical topology, cabling, and troubleshooting, and specific manufacturing facility IT device support such printers, and handheld scanners, etc. Candidate will need to be physically able to walkaround the large facility on a daily basis for spot checks/rounds and device troubleshooting and also be able to lift 50lbs with respective to Datacenter servers and switch infrastructure installation and decommission.\ Candidate will need superior customer service skills and able to interact with a wide range of users with varying IT skill levels. Specifics: Intake and resolution of Level 1/2 IT issues through a shared and remote support follow the sun model Complex IT problem solving and investigation of recurring IT issues Resolving on premise IT issues that may arise or be dispatched to your local location Staying up to date on the latest IT service offerings, ITSM portals, active migration projects, and technical resolutions affecting our user base Escalating any unresolved issues and/or Major Incidents to the Site Management Infrastructure (SMI) team You have excellent communication skills (written, verbal) focused on translation of IT technical resolutions to end user business language L1/L2 deep technical problem-solving capability in many facets of Information Technology Mid-Level Experience with End User Computing, Datacenter Technologies, and Networking You work effectively in global, multi-cultural teams Solid professional judgment and ability to escalate unresolved issues to appropriate management in a timely fashion Bachelor's degree or equivalent experience required Minimum of 3-5 years of experience with IT Deskside xevrcyc Support and/or IT Systems Analyst role(s) Technical: Win10 / Win11 Client expertise with Office 365 in an Enterprise environment Network diagnostics, TCP/IP, DHCP reservations, console access, and troubleshooting capability including VLAN knowledge Server configuration, iLO setup, vulnerability remediation Mobile Device troubleshooting and configuration (Android and IOS) Manufacturing facility devices (label printer, handheld WIFI devices, and instruments) Intune/Azure AD experience Identity management including multifactor authentication setup PC migration, application installation, and data copy Service NOW incident and request management #ESJ
    $46-55 hourly 1d ago
  • Information Technology Support Specialist I

    Vinci Construction USA 2.9company rating

    Information technology technician job in Nashua, NH

    Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.
    $70k-99k yearly est. 2d ago
  • Desktop Support Technician

    Randstad USA 4.6company rating

    Information technology technician job in Boston, MA

    Desktop Support / Network Technician I Onsite: 55 Fruit Street, Boston, MA Contract: 3-6 months, with possible extension Schedule: M-F. 8:00am-4:30pm Pay rate $24.00 p/hr - W2 *W2 Contract Only* Covid surge project. The contractors for this project directly help our tech team with fixing break fix issues for the PC, laptops printers etc..For this reason, the Covid Surge techs that we are looking for need to have some prior experience in desktop support. MUST HAVES: -- Strong commitment to providing superior customer service -- One year of experience in desktop support role -- Hands-on experience with the installation, repair and troubleshooting of personal computers -------------------------------------------------------------------------------------------- The Network Technician I provides technical support services for desktop computers, laptop computers, printers, tablets, monitors, scanners and other peripheral devices. Services will include device deployment, software installation, testing network connections, troubleshooting services and repairs. Service requests will be tracked and documented in service management software. The specifics associated with this role are described in the attached Position Summary. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. • Provide break/fix technical support services for networked and stand-alone computing equipment • Use knowledgebase articles, where appropriate, to resolve issues • Document work performed within the service management software; document device and user data as required • Prioritize issues by level of urgency and triage or escalate unresolved issues as appropriate • Provide setup and configuration of computers and other network devices in compliance with Mass General Brigham standards; participate in large hardware deployments, moves and operating system rollouts • Perform scheduled preventative maintenance on desktops and laptops including re-imaging operating system software, data capture and restoration, cleaning physical hardware, replacement of broken or out-of-warranty hardware and cable management • Provide next level technical support for Service Desk staff • Provide turnover report for next shift
    $24 hourly 2d ago
  • Purchasing Support Associate

    Connection 4.2company rating

    Information technology technician job in Keene, NH

    Are you ready to start your professional journey in a collaborative and fast-paced business environment? As a Purchasing Support Associate, you'll play a vital role supporting our Sales and Purchasing Teams, helping to solve real business challenges and making a direct impact from day one. This entry-level position is perfect for individuals eager to learn, grow, and build a strong foundation in supply chain and customer service. Why You'll Love This Role: Hands-On Experience: Be the first point of contact for Sales, assisting with a variety of supply chain topics and requests. Every day brings new opportunities to learn and contribute. Continuous Learning: We invest in your growth! You'll receive training to expand your knowledge and skills, setting you up for future success. Team Collaboration: Work closely with experienced professionals in Sales, Purchasing, and other departments. You'll attend team meetings and participate in discussions that help shape our business. Skill Development: From mastering Microsoft Office to building problem-solving abilities, you'll gain practical skills that are valuable in any career path. Customer Focus: Develop your communication and relationship-building skills by supporting both internal teams and external partners. Key Responsibilities: Respond to requests from Sales and Purchasing via phone and electronic cases, providing information on products, orders, and supply chain topics. Research and resolve issues related to product availability, order status, and more. Support Sales Account Managers with order entry and fulfillment. Participate in training sessions and team meetings to enhance your expertise. Take on special projects and additional duties as assigned-every task is a chance to grow! What We're Looking For: Basic computer skills, including familiarity with Microsoft Office Willingness to learn new business systems and tools Strong communication and listening skills Attention to detail and a knack for problem-solving Positive attitude and ability to work collaboratively
    $30k-41k yearly est. 1d ago
  • Lead IT DC Robotics and Automation Engineer

    BJ's Wholesale Club 4.1company rating

    Information technology technician job in Marlborough, MA

    Who You Are: Experienced in supporting and configuring warehouse automation software systems, particularly Swisslog SynQ and related MHE platforms. Strong understanding of material handling system (MHE) software, including WES/WCS integration, PLC controls, and real-time decision logic. Skilled in designing, configuring, testing, and maintaining complex MHE software environments within distribution centers. Adept at troubleshooting issues across multiple layers of automation software and hardware integration. Effective at collaborating with operations, engineering, IT, and third-party vendors to ensure optimal system performance. Demonstrated ability to own technical systems, drive system improvements, and provide thought leadership for automation software solutions. Subject Matter Expert (SME) for Swisslog SynQ software within the MHE ecosystem. Role Overview: As the Technical Engineer for the MHE Software Systems, you will own the design, configuration, and testing of the MHE software platform across BJ's automated distribution centers. You will provide technical expertise for MHE software including integration with WMS and PLC-controlled equipment. This role will ensure high system availability, efficient error handling, and seamless automation flows across the fulfillment network. You will collaborate closely with MHE Vendor, internal IT, engineering, and operations teams to drive long-term reliability and scalability of MHE software platforms. Key Responsibilities: Design and configure MHE software workflows, material routing logic, task orchestration rules, and exception handling protocols. Collaborate with WMS, and controls teams to ensure seamless end-to-end automation flow and data alignment. Act as the SME for MHE software platform configuration, change control, versioning, and real-time performance monitoring. Troubleshoot MHE software issues related to logic faults, data mismatches, communication drops, and throughput delays. Lead or participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and go-live validation for automation projects. Maintain and enhance interface communication between MHE software and upstream/downstream systems including WMS and PLCs. Partner with MHE vendor to identify software patches, configuration tuning opportunities, and version upgrade requirements. Define system KPIs and develop dashboards or tools to monitor automation performance and responsiveness. Contribute to documentation for integration specifications, error recovery procedures, and software configuration standards. Support user training, escalation resolution, and post-go-live system stabilization activities. Requirements: Bachelor's degree in engineering, Computer Science, Automation, or related technical field. 3+ years of experience with Swisslog SynQ or comparable warehouse automation software systems. Hands-on experience configuring, testing, and supporting MHE platforms within high-volume distribution centers. Familiarity with WES/WCS systems, PLC/SCADA, and integration with WMS platforms (e.g., Blue Yonder). Experience analyzing system logs, executing root cause analysis, and implementing performance improvements. Understanding of automation network protocols (OPC UA, TCP/IP) and controls layer communication. Agile delivery experience and familiarity with ticketing systems such as Jira or ServiceNow is a plus. Strong organizational skills, attention to detail, and effective time management in 24/7 operations. Leadership Competencies: Strategic thinker with a technical mindset, bringing value to automation initiatives across the network. Operates as a technical influencer and SME, collaborating across Engineering, IT, and Operations teams. Clear communicator with the ability to resolve complex system issues and guide teams through escalation. Creates, documents, and continuously improves best practices for warehouse automation software platforms. Serves as a key contributor to system reliability, automation scalability, and technology innovation at BJ's.
    $116k-140k yearly est. 4d ago
  • Integrated Technician for Media Planning

    Havas Media Network

    Information technology technician job in Boston, MA

    INTEGRATED TECHNICIAN Havas Media Network North America, the Media Experience agency, is looking for an INTEGRATED TECHNICIAN to join the PLANNING TEAM, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, businesses, and people. The Integrated Technician is a highly skilled expert in channel knowledge and technical media planning. This role is essential to the seamless execution of tactical campaigns, ensuring precision, efficiency, and collaboration with creative agencies. As a key point of coordination, the Integrated Technician owns the briefing process into internal teams, gathers responses, and ensures high-quality content delivery. They proactively engage in audience insights, competitive intelligence, and agency events, demonstrating curiosity and initiative. A DAY IN THE LIFE MIGHT LOOK LIKE: • Owns and maintains flow charts & schematics for all campaigns, ensuring accuracy and clarity. • Manages campaign budgeting, collaborating closely with Business Analysts to ensure accurate actualization and billing. • Supports the Planning Manager by coordinating internal team responses to briefs, ensuring alignment and precision. • Gathers and compiles reports & post-campaign analysis, ensuring actionable insights. • Develops a deep understanding of audiences, analyzing audience data to inform strategies. • Masters NMI to generate various media plan outputs and scenarios, providing valuable planning insights • Develop proficiency in Converged.ai tools for Intelligence gathering and media plan Design, including profiles studio and attention design • Embraces audience and competitive analysis in collaboration with the intelligence strategy team • Works alongside the investment team to bring in the latest media opportunities. • Keeps the Account Manager updated with timely and relevant client information. • Shares proactive competitor & category updates with clients to provide strategic market intelligence. HOW YOU WILL WORK: • Embraces learning on the job, through coaching and feedback • Attends agency and media owner events, staying connected to industry innovations. • Actively engages in relevant agency training, continuously building expertise. • Shows initiative, interest and proactiveness on the job. CORE COMPETENCIES: • 📌 Focus on tool, tech and learning • 👍 Product Excellence • 🔎 Attention to Detail • 📊 Audience Expertise • 📈 Reporting & Insights • 💡 NMI Mastery • 📖 Storytelling • 📢 Industry Knowledge WHO YOU ARE: • You will have 0-1 years of experience • You will have a positive attitude and will be willing to learn fast The salary range for this role is: $50,000 - $55,000 annually.
    $50k-55k yearly 4d ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Information technology technician job in Littleton, MA

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • IT Intern

    Gorton's 4.4company rating

    Information technology technician job in Gloucester, MA

    As an IT Intern you will have the opportunity to participate on projects within either Development and/or Infrastructure depending on business needs and your interest. Within Gorton's IT setting you will participate in a team environment discussing actual business issues and developing solutions. Possible projects and assignments include: What you'll do: Developing enhancements to core business applications Participating on Gorton's Business Intelligence Team - using Microsoft BI tools to create various reports and dashboards Assisting in the optimization of Gorton's internal Sharepoint portal Researching new technology trends and opportunities Aiding the IT department in complying with Sarbanes/Oxley regulations Deploying new desktops and laptops Installing desktop application upgrades and patches Responding to help desk inquires Supporting remote user connectivity What you'll need: Pursuit of a BS Degree in an Information Technology field, or BS Degree in Business with an interest in Management Information Systems A strong business orientation Knowledge of database concepts Experience with analytical tools, such as Tableau or PowerBI Some programming experience General knowledge of servers, networks, PC's and laptops Demonstrated ability to adapt and grow Solid project management skills Strong organization and time management skills Excellent verbal and written communication skills Ability to work effectively on cross functional teams Pay Range: $20-$25/hour
    $20-25 hourly 60d+ ago
  • IT Technician Boston

    Hightouchtalentsolutions

    Information technology technician job in Boston, MA

    Job Description IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications
    $36k-71k yearly est. 23d ago
  • Onsite IT Technician Term Time

    Capita Plc

    Information technology technician job in Worcester, MA

    We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Job title: Onsite IT Technician Term Time Job Description: Onsite IT Technician Term Time £20,621.93 Birmingham Based We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field. This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle. What you will be doing * Provide scheduled technical maintenance and support for ICT to a set of schools. * Involvement in larger installations in schools in line with documented project plans. * Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations. * Research and to document development projects and procedures for the team in line with strategic objectives for the business. What we are looking for * Strong customer service skills * An interest in IT and a career in this area * Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential * Happy to work term time only * Full UK licence with access to own vehicle About Entrust Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England. What's in it for you? * A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93) * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more * Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology * Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - ********************* Location: Birmingham * United Kingdom Time Type: Full time Contract Type: Permanent
    $36k-73k yearly est. Auto-Apply 10d ago
  • IT Technician

    Transdevna

    Information technology technician job in Boston, MA

    Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 8 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the maintenance and administration of IT systems and provide training and support to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or technology to enhance the monitoring and support. This position will assist with bus technology as assigned. RESPONSIBILITIES: + Provide first-line support and technical assistance to users via phone, email, or in person. + Diagnose and troubleshoot software, hardware, and network issues promptly and effectively. + Escalate unresolved issues to the appropriate IT personnel or external vendors for further investigation and resolution. + Install, configure, and maintain computer systems, peripherals, and software applications. + Perform routine maintenance tasks, such as updates, patches, and system backups. + Create and update technical documentation, user guides, and knowledge base articles. + Assist in the deployment and rollout of new hardware and software solutions. + Maintain and update local asset inventory. + Conduct training sessions and workshops to educate users on IT best practices and procedures. + Collaborate with other IT team members to improve processes and procedures. + Stay informed about emerging technologies and industry trends to enhance technical skills and knowledge. QUALIFICATIONS: + Proven experience working in a technical support role, preferably in an IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and network emergency situations. + Must be able to write system documentation for new and existing programs. + Ability to effectively help coordinate and manage system-wide computer interfaces a plus. + Must have the ability to prioritize and deal with time pressures and daily system problems. + Ability and willingness to learn applications and provide support. + Ability to support wireless technologies including phone and tablets. + Ability to support LAN phone technology. + Strong knowledge of computer hardware, software, and operating systems (Windows, mac OS, Linux). + Proficiency in troubleshooting common technical issues and providing timely resolutions. + Excellent communication and interpersonal skills, with a customer-focused approach. + Ability to prioritize and manage multiple tasks in a fast-paced environment. + Strong analytical and problem-solving skills with attention to detail. + Experience with remote support tools and ticketing systems. + IT certifications (e.g., Network+, CompTIA A+, Microsoft Certified Professional) are a plus. + Knowledge of networking concepts and protocols is desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities. + 10% of work is accomplished outdoors, on buses or other vehicles or in the bus yard. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen + Must be able to lift fifty (50) pounds. PRE-EMPLOYMENT REQUIREMENTS: + Must submit to drug testing and a background check. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Information Technology (IT) Job Type: Full Time Req ID: 6446 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $60k-65k yearly 59d ago
  • IT Technician

    E&R Laundry and Dry Cleaners

    Information technology technician job in Manchester, NH

    Job Description We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues
    $31k-60k yearly est. 12d ago
  • IT Operations Technician

    Lasell University 4.1company rating

    Information technology technician job in Newton, MA

    JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.
    $54k-63k yearly est. 3d ago
  • Internship Opportunity - IT Intern (Spring 2026) Manchester, NH

    Waypoint 4.1company rating

    Information technology technician job in Manchester, NH

    About Waypoint Waypoint is a leading nonprofit human services agency with a mission of empowering individuals and strengthening families throughout New Hampshire. We are committed to innovation, collaboration, and fostering growth for both our clients and our team members. Position Overview Waypoint is seeking an IT Intern (Associates or Bachelor's level) to join our team. This is an exciting opportunity for a motivated student who is eager to gain real-world, hands-on experience in the field of Information Technology. The intern will work closely with our IT Administrator, contribute to projects, and provide direct technical support to staff across the organization. What You'll Do Provide desktop support including troubleshooting hardware, software, and network issues. Assist in managing IT projects , including system updates, application rollouts, and technology upgrades. Support users in learning new systems and resolving technology challenges. Gain exposure to IT infrastructure, security practices, and system administration. Collaborate with IT team members to document processes and improve internal support resources. What You'll Gain Hands-on experience in a professional IT environment. Opportunities to apply classroom knowledge to real-world situations. Skill development in project management, troubleshooting, and customer service. Mentorship from experienced IT professionals. A meaningful role in supporting Waypoint's mission to strengthen families and communities. Qualifications Current student pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. Strong interest in technology, problem-solving, and customer service. Basic knowledge of hardware, software, and networking concepts. Ability to work independently and as part of a team. Good communication and organizational skills. Schedule & Compensation Flexible internship schedule based on academic requirements. Academic credit may be arranged, if applicable. This is an unpaid internship but you can gain school credits. How to Apply Interested candidates should apply on our careers page at *******************************
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • IT System Administrator/ISSO

    Spectrum Control 4.1company rating

    Information technology technician job in Marlborough, MA

    At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Job Summary: We are seeking a skilled and proactive System Administrator to manage, maintain, and support our cloud, end user, and infrastructure systems. The ideal candidate will have strong experience with troubleshooting end user systems, Microsoft 365 administration, and core Windows Server and TCP/IP network environments. This role is pivotal in ensuring the stability, security, and efficiency of our end user systems and infrastructure. Both on-premises and cloud-based systems. This position will also support our classified systems. Compensation Range: $80,000 to $100,000.00 annually. Key Responsibilities Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Azure IaaS, PaaS, SaaS, and on-premises network technologies. Develop and maintain PowerShell scripts for automation of administrative tasks, system configurations, and reporting. Install, configure, and manage Windows Server environments, Active Directory, DNS, DHCP, Group Policy Objects (GPO), Hyper-V, and Intune. Install, configure, and manage network infrastructure. Monitor system performance and troubleshoot hardware, software, and network issues. Manage user accounts, permissions, and group memberships across on-prem and cloud environments. Ensure proper patch management and regular software updates. Maintain security best practices including endpoint protection, multifactor authentication, and conditional access policies. Provide Tier 1 and 2 technical support and resolve escalated help desk issues. Participate in IT projects such as cloud migrations, software deployments, and infrastructure upgrades. Support our modernizations to positively change our systems. Support the internal and external training needs to promote user adoption of new and changed systems. Act as an information security team member supporting our requirements. Synergize with the IT teams to support ITSM and Agile practices. Document procedures, configurations, and system changes in a clear and organized manner. Collaborate with vendors and service providers as needed. Qualifications Required: Proven experience as a System Administrator or similar role (3+ years). Proficiency in PowerShell scripting and automation. Hands-on experience with Microsoft 365 administration and tools (Intune, Defender, Azure Active Directory, Azure IaaS). Strong understanding of Windows Server architecture and services. Knowledge of networking (TCP/IP, DNS, VPN, vLANs, etc.). Experience with virtualization platforms (e.g., Hyper-V). Obtain a government clearance or already have one. Preferred: Experience in hybrid environments integrating on-prem and cloud resources. Familiarity with NIST 800-53, 800-171 frameworks Security+ or similar certifications Soft Skills Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Capable of working independently and as part of a team. Detail-oriented with strong documentation skills. WORK ENVIRONMENT: On-Site Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.
    $80k-100k yearly Auto-Apply 39d ago
  • Field Network Technician

    D'Angelos

    Information technology technician job in Dedham, MA

    IT Technician (3-Month Contract) - Restaurant Firewall Deployment Project Employment Type: Temporary (3 months) Project Duration: January 2026 - March 2026 Schedule: Flexible Compensation: $40/hour About the Role We are seeking a Temporary IT Technician to assist with a large-scale firewall deployment across our restaurant locations. The technician will work directly with our internal IT lead to complete three site installations per day, following a structured 40-45 day schedule. This is an excellent opportunity for a hands-on technician with strong troubleshooting skills and experience working in fast-paced field environments. Key Responsibilities * Travel daily with the IT lead to scheduled restaurant locations * Install, configure, and validate network firewalls * Physically mount and secure network devices and cabling * Ensure proper WAN/LAN connectivity and verify cutover success * Document installation details, network settings, and site validations * Troubleshoot connectivity or hardware issues on-site * Communicate status updates and completion reports to the IT lead * Maintain equipment, tools, and inventory during the rollout * Provide professional customer service to restaurant managers and staff What We Provide * All tools, equipment, and firewalls needed for deployment * Comprehensive daily schedule and routing plan * On-site guidance and mentorship from the IT lead * Mileage reimbursement for travel * Opportunity to gain hands-on experience in large-scale IT rollouts Requirements Requirements * 1-3 years of IT support, network installation, or field technician experience * Strong understanding of networking fundamentals (LAN/WAN, TCP/IP, VLANs, DHCP, VPN) * Experience installing firewalls, routers, access points, or similar hardware * Ability to use basic tools (mounting hardware, cable testers, etc.) * Valid driver's license and reliable transportation * Ability to lift 25-40 lbs and work within equipment racks or tight spaces * Strong documentation and communication skills * Must be punctual, reliable, and comfortable working independently in the field Preferred Qualifications * Experience with restaurant, retail, or multi-site technology environments * Prior experience with Fortinet, Cisco Meraki, SonicWall, or similar firewalls * Knowledge of structured cabling best practices * Experience working alongside senior technicians or project leads Salary Description $40 per hour
    $40 hourly 2d ago
  • IT Delivery: Foundational Integration - Summer 2026 Intern

    Sun Life 4.6company rating

    Information technology technician job in Wellesley, MA

    You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world. This internship will be hybrid, and interns must be located near one of our US based offices - Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI. What's it like to work at Sun Life? You'll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability. The Role The Sun Life IT Delivery team is looking for a proactive, positive and dynamic team player to join the application development team as an intern. In this role, the intern will support services for the internal and external portals and gain valuable hands-on experience. This is an excellent opportunity to experience various parts of the software development life cycle (SDLC). Responsibilities will include, but are not limited to: Software Development and Support existing applications. Documentation Testing and QA Project Support Learning and Development Core skill sets needed for this role: · Programming Knowledge including Python and C# · Problem Solving and Debugging. · Excellent written communication skills · Proactive, able to manage multiple projects with demanding deadlines · Highly-motivated, self-driven, focused, strong attentive to detail The Candidate To be eligible for an internship at Sun Life, you must meet the following requirements: · Currently enrolled in an accredited college or university during the time of internship (June 2025 - August 2025) · Must be an undergraduate student studying Computer Science or related field of study · Eligible to legally work in the United States · Ability to work full-time (40 hours/week) during Intern session Compensation for this role will be $20/hour. We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Temporary Employee Posting End Date: 11/12/2025
    $20 hourly Auto-Apply 21d ago
  • IT System Administrator

    Neighborhood Assistance Corp. of America

    Information technology technician job in Boston, MA

    COMPENSATION RANGE: $65,000 to $85,000 FLSA: Exempt CONTACT: ************* BENEFITS: Comprehensive package: single/family health, vision, dental and 401(k) WEBSITE: ************ Dear NACA Job Applicant, Thank you for your interest in working at NACA. Please follow the below steps. YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE: Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online. YOU HAVE ACCESSED THIS SITE DIRECTLY: Visit our website at https://************/careers/ to view the job description. Please also use this opportunity to read more about NACA's extraordinary accomplishments over 40 years, and our Best in America homeownership programs. GENERAL INFORMATION: To gain an insight into NACA's homebuying process, job requirements and NACA's mission, you can register to attend a homebuyer's workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA's mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism. Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at *************. Sincerely, Bruce Marks NACA's CEO & Founder
    $65k-85k yearly Auto-Apply 60d+ ago
  • IT Administrator

    Vitra Health

    Information technology technician job in Braintree Town, MA

    Vitra Health is hiring, and we believe that our team is the key to our success. That is why we are looking for an IT Administrator to join our team. This position will be 100% on site based out of Braintree, MA. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today! VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers. The IT Administrator will be responsible for the delivery of customer support services for Vitra's Information Technology (IT) including equipment deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support. Perks and Benefits: Health Insurance with a 75% employer contribution! Dental and Vision Benefits Supplemental Benefits including Life, Accident, Critical Illness and Disability Insurance. 401K with a company match Generous Paid-Time-Off Competitive pay rate Supportive team structure and company culture with a focus on work/life balance Wellness Benefits Tuition Reimbursement Responsibilities: Will serve as Vitra's HIPAA IT Security Officer, and perform all duties associated with the role. Key role in the creation of annual IT budget; and consistent monitoring of budget to ensure strategic adherence. Oversee the day-to-day operations and health of Vitra's Salesforce instance, including managing users, data, security, and analytics. Lead the development and implementation of Salesforce strategies to support business goals. Perform hands-on tasks leveraging Salesforce's built-in capabilities and third-party apps. Oversee the development and implementation of Salesforce changes that address current and future business needs. Stay abreast of technological advances in Salesforce and provide recommendations. Ability to organize and manage projects, coordinate the resources, and define scope. Able to leverage relationships with leaders throughout the organization to establish stakeholder investment and feedback. Communicate cross-functionally on a regular basis to ensure quality and adherence to stakeholder requirements, specifications, and timelines. Policy and strategy implementation, documentation of process for users, on the ground IT infrastructure management and control. Work closely with the Compliance department to ensure that all internal policies, procedures and processes are adhered to and documented and create/adapt as necessary and required Determine and provide governance oversight, project and portfolio management, and service delivery management. Must be highly responsive and anticipate possible solutions to problems / challenges. Assist in completion of client security questionnaires. Manage the technical team to ensure best practices are documented and maintained. Continually define ways to increase the company's satisfaction with IT. Oversee the administration and customization of SharePoint sites, Jira, and applications to meet business requirements. Collaborate in the planning, design, development, testing and deployment of new functionality or 3rd party integrations. Monitor, maintain, troubleshoot computer systems, user devices, and network problems. Manage and coordinate with the external help desk team members in their daily duties. Problems faced are difficult to moderately complex. Influences others outside of their own job area regarding policies, practices, and procedures. Inspires Vitra Health's culture of customer service and commitment to quality care. Serves as a brand ambassador for Vitra Health, reflecting our vision, mission, and values. Shows genuine interest and compassion for the communities we serve. Embrace and champion a culture of diversity, equity, and inclusion. Other duties as required. Experience and Education Requirements: Bachelor's degree required At least 3-4 years of experience in systems administration, network management, and IT support is preferred Progressive Healthcare experience preferred Strong analytical and troubleshooting skills to resolve technical issues efficiently Excellent verbal and written communication skills to interact with team members and other departments effectively Ability to multitask, learn new skills and adapt to change Demonstrated ability to work independently, and willingness to work in the field if needed Ability to withstand varying job pressures, organize/prioritize related job tasks, and excellent attention to detail Physical and Environmental Demands: Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others. Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse. Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment. Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Apply Now! #HP
    $60k-85k yearly est. 60d+ ago
  • IT Network Administrator

    Talenique Inc.

    Information technology technician job in Lowell, MA

    Job Description Job Title: IT Network Administrator - Direct Hire Job Type: Full-Time, Direct Placement Salary: $60,000 Industry: Commercial Printing / Manufacturing Environment Are you a hands-on IT professional with a strong background in network administration and systems support? We're seeking an experienced IT Network Administrator for a direct hire opportunity with a well-established, dynamic company located in Lowell, MA. This is an excellent opportunity for someone who enjoys managing infrastructure in a fast-paced, production-based environment. About the Role: The IT Network Administrator will play a key role in ensuring the stability, integrity, and efficient operation of the company's IT network systems. You'll be responsible for maintaining and supporting the IT infrastructure-including hardware, software, and security-while working closely with staff at all levels to support daily operations and continuous improvements. Key Responsibilities: Design, implement, and manage LAN, WAN, and wireless network infrastructure Install, configure, and maintain network hardware, software, and communications systems Monitor and troubleshoot network performance to ensure maximum uptime Administer and support network security systems (firewalls, VPNs, access control, etc.) Provide end-user support for hardware, software, and peripheral devices Maintain accurate documentation of systems, configurations, and procedures Perform routine system maintenance, updates, and data backups Enforce IT policies and best practices, including software version control and security standards Collaborate with cross-functional teams to resolve issues and improve systems Stay informed on current industry trends, threats, and tools Required Qualifications: Proven experience as a Network Administrator or in a similar IT systems role Solid understanding of network protocols, routing, switching, and firewall technologies Hands-on experience with network monitoring and troubleshooting tools Familiarity with operating systems such as Windows, Linux, and mac OS Strong documentation skills and effective written/oral communication Ability to problem-solve across a wide range of IT environments and end-user needs Comfort working independently and interacting with staff at all levels Preferred Attributes: Detail-oriented with strong organizational and prioritization skills Comfortable working in a production-based or manufacturing environment Eagerness to continuously improve systems and processes Ability to manage multiple projects or issues simultaneously This is a direct placement opportunity with a company that values initiative, reliability, and technical excellence. If you're ready to take the next step in your IT career and make a meaningful impact, we'd love to hear from you. Powered by JazzHR ISbb3em5tS
    $60k yearly 19d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Nashua, NH?

The average information technology technician in Nashua, NH earns between $23,000 and $83,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Nashua, NH

$44,000
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