Information Technology Technician Jobs in Newport, RI

SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description:- At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes At least 4 years of experience in Identity & Access Management & Active Directory Skills Strong understanding of application access structures and request model etc. Working knowledge of principles, best practices, architectures, tools and processes in areas of IAM such as privileged user management, shared account management, segregation of duty analysis, administrative/service/functional account management and password vaulting. Experience and achievements in Identity and Access Management, Information Security, Systems Analysis, System Design and Production Support is a plus. Solid understanding of Information Security and IT controls. And working in accordance to IT standard operating procedures. Enrolling and managing Privileged accounts across various platforms (Windows, AD, UNIX, Sybase, DB2, Oracle, Sql, Mianframe, Terdata, HP-Ux etc) and other applications across the organization. Responsible for centralized password vault using DELL TPAM by administering TPAM integrated modules Privileged Password Manager (PPM) and Privileged Session Manager (PSM). At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment Analytical and Communication skills project and talent management Experience with project management Experience and desire to work in a management consulting environment that requires regular travel Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience with IT Security Skills Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD & H1B Consultants please. Please mention your Visa Status in your email or resume.

JOB SUMMARY: Heidelberg Engineering, Inc. develops, manufactures, sells and services high end laser diagnostic imaging systems for eye healthcare. The Technical Support Specialist provides help-desk technical phone support to our customers, company staff members and contractors to handle the troubleshooting and repair of hardware and software issues for our product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide mid and high-level telephone technical support for our product lines to customers, field based sales and clinical support teams. Analyze customer issues and complaints to determine if issue is product or customer process related and take necessary steps to resolve any and all problems. Perform remote analysis, troubleshooting and repair using Bomgar. Enter and/or update relevant Case Ticketing information into Salesforce.com. Guide customers and field-based Sales and Clinical Support teams through data storage and workflow requirements. Troubleshoot and diagnose customer product issues. Determine if solution can be corrected via the phone and, if not, formulate a repair plan, determining most cost effective repair/resolution to minimize customer downtime. Provide customer and manager with proposed repair procedures and improvements. Provide relevant customer feedback to our Management and Product Management teams. Work with other team members and/or departments to triage and resolve escalated technical issues. Perform remote HE Application software installation and configuration. Work with customers and third-party vendors to provide recommended software interface solutions. Maintain an up-to-date knowledge of company products and services. Document technical knowledge in the form of notes and manuals.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Title: Instructor and Training System Support Specialist The US Navy's Surface Warfare Schools Command (SWSC) is the “Center for Excellence” for Surface Warfare where officers and senior enlisted leaders sharpen their leadership, management, and professional skills throughout their career. Dedicated to providing the most sophisticated and up to date training, SWSC is continually modernizing training programs for highly complex subject matters. These modernization efforts include the conversion of content to reflect new systems and capabilities, modernization of delivery methods, the update of training equipment to meet emerging fleet requirements, and the overhaul of classrooms to support advanced technological training solutions. Job Summary: KBR is seeking a dedicated Instructor and Training System Support Specialist to contribute to the delivery of high-quality maritime warfighting and combat systems training for Naval Officers preparing to serve at sea as Department Heads. The ideal candidate will work collaboratively with active-duty and civilian staff to ensure effective curriculum delivery, operate advanced training systems, and support internal processes for training execution. Role and Responsibilities: Deliver and support the Maritime Warfighting curriculum, to include operational support in the Multi-Mission Tactical Trainer, preparing Officers for afloat roles leading tactical teams. Operate and maintain the LCS Combat System Part Task Trainer to ensure high-quality training experience. Assist in developing and managing training system programs to enhance instructional effectiveness. Assist in new technology testing and technical reviews to evaluate their applicability for specific courses of instruction. Write training system deficiency reports and recommend solutions to improve training system hardware and software. Operate a wide range of computer-based training and simulation devices to develop officers' skills, knowledge, and abilities. Coordinate, write, and conduct situational briefs for student training events. Support system startup and shutdown procedures, as well as scenario development and operation for training system requirements. Basic Qualifications: Associate's degree or equivalent experience plus at least three years of at-sea experience in one of the following watch stations/assignments is highly desired: Fire Control Officer Combat Information Center Watch Officer/Supervisor Surface Weapons Coordinator Tactical Action Officer (TAO) Air Warfare Coordinator Surface Warfare Coordinator Undersea Warfare Coordinator Surface Warfare Evaluator Anti-Submarine Warfare Evaluator Officer of the Deck (OOD) Navigator Experience briefing students, individually or in a classroom setting, on the operation and performance of training devices. Must have an active secret level security clearance. Preferred Skills/Qualifications: Prior military experience is preferred. Familiarity with Navy training systems and simulators. Strong communication and interpersonal skills, with the ability to work effectively within a team. Ability to quickly adapt to new training systems and evolving technologies. Passion for teaching and mentoring, with strong motivation to train and inspire the next generation of naval warfighters. Scheduled Weekly Hours: 40 hours/week KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits . Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

, click here. EASTCONN is seeking an exemplary individual for Student and Accounting Information Systems and related product support for itself and its client school districts, supporting generation of student information data for local, state and federal reporting, and supporting deployment of software and change control. Additional responsibilities may include other assignments as directed by supervisor. The ideal candidate for this position is expected to work independently without direct supervision, should have prior experience with Student Information Systems (SIS) and related applications and with State education reporting, possesses excellent oral and written communication skills, is comfortable training others in formal and informal settings, and possess a high degree of customer service commitment and skill. Reports to: Director of Technology Solutions/CTO Essential Duties and Responsibilities 1. Serve as EASTCONN SIS/Accounting System Help Desk staff, to support staff within EASTCONN and in client districts in utilizing district Information Systems. 2. Guide and support personnel in entering, validating and uploading data for purposes of meeting state and federal reporting requirements. 3. Coordinate reports from student data systems, including but not limited to form letters, labels, demographics; attendance, discipline and grading reports; transcripts; rosters and schedules. 4. Carry out and support personnel in performing annual and periodic SIS setup and maintenance activities, including but not limited to: term and calendar setup, scheduling, attendance configuration, data imports, and end of grading term activities. 5. Manage user accounts and security. 6. Assist personnel in monitoring data integrity and in implementing standards and procedures to ensure quality and timeliness; proactively identifies, recommends, and implements process and other operational improvements. 7. Deliver Student Information System training or other related training to personnel on use of student data applications. 8. Prepare written materials, such as user guides, reports, letters and memos, for the purpose of documenting procedures and activities and providing instruction to others. 9. Communicate and coordinate with technical liaisons for other software packages integrated with the SIS or Accounting systems such as communications, LMS, behavioral monitoring, health, library, meal and transportation applications, for purposes of resolving integration and general operational problems. 10. Identify and/or respond to potential data systems customers. Answer questions. Identify service parameters. Prepare service contracts. 11. Read, interpret and apply technical information for purposes of facilitating information system operations. 12. Exceptional technical-problem solving skills. 13. Superior verbal and written communications skills. 14. Travel to and client locations as required. 15. Maintain a commitment to ongoing professional development. 16. Other duties as directed by supervisor. Supervisory Responsibilities: Serves as Team Lead Required Education: Bachelor's Degree or equivalent combination of experience and education. Required Experience and/or Certification: * Minimum of 3 years of technical experience in information systems, preferably PowerSchool or Munis * Database and reporting tool experience. * Advanced experience in MSOffice Suite and G-suite * Valid CT driver's license, personal vehicle, and proof of insurance. Desired Experience: * Preference for 2 years of technical experience using SQL Developer, Microsoft Access, Crystal Reports or other reporting tool. * Preference for 3 years application support experience. * Preference for 1 year of training experience in a classroom presentation environment and/or other forum. * Familiarity with Connecticut state reporting requirements for student-related data. At EASTCONN, we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply, including those who may not meet every listed qualification. Your passion, drive, and perspective are what matter most to us. As an EEO/AA employer, EASTCONN provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our policies. AA/EOE M/F/D/V

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Details CHC Bourne - Bourne, MADescription Under the direction of the IT Manager, the Information Technology Specialist supports IT infrastructure with a focus on departmental priorities and organizational strategic goals including clinical quality improvement; provides software and hardware support to all staff; configures and deploys desktop equipment and software; assists in network administration tasks including system upgrades; develops training materials and schedules and provides training and orientation sessions for software and IT equipment. The IT specialist also assists the IT Manager with the departments logistical concerns. Assists users in identifying and resolving hardware and software problems Provides support to organization as primary helpdesk contact Installs hardware such as printers and workstations Provides basic windows and EMR training and orientation for new and existing staff Maintains inventory of computer hardware, including serial numbers, IP addresses, warranty information Manages printer and computer hardware repairs Assists the IT Manager with the departments logistical concerns Works in cooperation with management and HR to configure IT equipment, including phones, for new hires, staff moves, and staff job reassignments Supports users in operation of cloud based Ring Central application including training, troubleshooting and installation headsets . Develops training materials and schedules and provides training and orientation sessions for software and IT equipment Follows system change procedures to implement system enhancements, upgrades, and/or new processes Assists IT Manager and Network Engineers in assuring viability of electronic health record and other information through implementation of regular upgrades and system maintenance and backup Maintains flexibility to participate in special projects as assigned Qualifications High School diploma and at least three year's experience in information technology, or bachelor's degree and at least one years' experience in information technology

Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and regional employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position. Requirements: One to Three years of Help Desk experience One to Three years customer support experience Expertise in Microsoft Azure and Local Active Directory services Experience deploying and maintaining Windows systems Prefer experience with deploying and maintaining Mac systems Understanding of network related troubleshooting Education & Experience: Minimum 1-2 Years of experience Associate degree or equivalent certification courses a plus Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills

**Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ability to obtain and maintain a Secret clearance. ** **Responsibilities:** + Records and file management + Employee in- and out-processing + Assist in managing DOD, DSS, and local office policies and programs + Support the field office chief in scheduling + Correspondence drafting and routing + Travel planning (Defense Travel System [DTS] or MyTravel) + Conference room coordination + Office equipment and supply inventory maintenance + Government timecard program (DAI) management + Receipt and routing of office mail/correspondence + Management of task management (CATMS) system + Assist in execution of office training program + Responsible for inputting and managing data bases as directed + Some locations may require local travel within the U.S. ( + Working with teams and independently required **Requirements:** + Active clearance required + Ability to obtain and maintain a Secret clearance. + High School Diploma or equivalent + 2 years of administrative experience + Working knowledge of general office procedures + Fluency in English, both oral and written + Strong typing skills + Organizational skills + May be required to lift general office items (20-30lbs) + Expected in office work five days a week with occasional telework that is dependent on the government's needs. + U.S. driver's license and be capable of operating government vehicles. + Travel may be required. **Preferred:** + Intermediate to high proficiency in Microsoft applications, particularly Word, Excel, PowerPoint, Outlook, and MS Teams + Familiarity with the Defense Travel System and timekeeping management programs a plus. + Knowledge of operating office equipment (fax, copy machine) **Work Environment, Physical Demands, and Mental Demands:** This is an in-office position, with no unusual hazards, occasional lifting up to 20-30 lbs., constant sitting while using a computer, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities to communicate, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (******************************************* and Labor Laws Posters (********************************************************* .

Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. Responsible for complying with Department of Technology standards and directives for the work to be accomplished. ESSENTIAL DUTIES & RESPONSIBILITIES: The essential duties and responsibilities listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties and responsibilities does not exclude them from the position if work is similar, related, or a logical assignment to the position. Serve as an advisor to school staff for general technical issues. Provide basic on-going first-line technical support to school staff and students. Troubleshoot and repair minor computer and peripheral equipment problems/issues. Management of accounts and reporting functions for select instructional applications. Support school users with network access issues and reset passwords as needed. Install and customize new computers with software/drivers Upgrade/update software as needed. Provide logistical support for new computers and peripherals (physical setup & placement). Perform school specific technical work for district level technology initiatives. Coordinate computer hardware repairs records for the school. Document all work performed and enter requests for new services from the school Help Desk application. Collaborate with staff on software purchases regarding technical requirements and limitations. Verify technology purchases and provide logistical support for new deliveries on physical set-up and placement. Maintain technology inventory records for the school. Serve as a technical liaison with district technical support staff, outside vendors, and serve as a vendor contact for technical issues. Prepare and support technology for online testing. Participate in on-going technical support training as required. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Any combination of training and experience equivalent to: Bachelor's degree supplemented by coursework in computer science. Three years of computer-related experience with a wide range of computer software. Two years of technical customer service work. LANGUAGE/COMMUNICATION SKILLS: Ability to read, analyze and interpret documents such as federal, state, and local regulations, policy and procedure manuals, building plans, blueprints, schematics, wiring diagrams, and related documents. Ability to write routine reports and correspondence. Ability to effectively present information to speak effectively with, and respond to questions from staff, vendors and/or the public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to exercise independent judgement and apply policies in a consistent manner. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. CONFIDENTIALITY: Ability to work with personnel information while maintaining the utmost of confidentiality. OTHER SKILLS AND ABILITIES: Communicate effectively both orally and in writing. Determine appropriate action and escalation procedures. Effective writing for documenting support procedures. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Read and understand documentation and procedures manuals. Receive and report on basic to complex software and hardware malfunctions. Review, code, check, and enter data on a computer. Train and provide clear and concise work direction to others. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Understand and follow oral and written directions. Work cooperatively with others. Work independently with little direction. Email and telephone etiquette. Hardware and assigned software system terminology. Help desk systems. Microsoft Office Suite, GSuite for Education, and core software loaded onto standard desktop disk images. Motivation and mentoring techniques. MS Windows, MacOS, and ChromeOS operating system navigation and procedures. Operation of computer hardware, including printers, scanners, terminals, and other peripherals. Oral and written communication skills. Principles and practices of work direction, supervision, mentoring, and training. Record-keeping techniques. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this job include close vision and depth perception. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position occasionally requires working irregular or extended hours. Ability to respond to emergencies on a 24/7/365 basis is required. The noise level in the work environment is usually moderate. Position demands meeting deadlines with severe time constraints. EMPLOYMENT TERMS: Individual employment contract; Exempt position Salary will be commensurate with experience. Base salary factors in the need to work variable hours from time to time. The information contained in this position description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual(s) currently holding this position and additional duties may be assigned.

Ideal candidates for this position will have three or more years experience working in a data and technical support capacity, and have demonstrated proficiency and knowledge relative to EPIMS/SIMS and DESE reporting requirements, course scheduling, and processing student assessment reports. Qualified candidates will have superior organization, collaboration, and communication skills in order to provide user support and training, as needed, in accessing and using data and other systems. Experience with PowerSchool and Google Suite is a plus. Millis Public Schools does not discriminate on the basis of race, color, sex, age, gender identity, religion, national origin, sexual orientation, disability, immigration status or homelessness.Bachelor's degree or equivalent experience Three or more years experience skilled data entry and management Knowledge of EPIMS/SIMS and DESE reporting requirements Two or more years experience with PowerSchool or other student information system (SIS) Superior organization, collaboration, and communication skills Attention to detail Analytical and problem solving skills Ability to work and communicate effectively with faculty and staff Ability to work effectively and accurately under pressure and meet deadlines Experience developing training and support materials for staff Demonstrated initiative and self-starter Position Responsibilities: Lead federal and state reporting (SIMS, EPIMS, SSDR, SCS, CRDC, etc.) Ensure accuracy of employee data including but not limited to licensing, demographics, employment/enrollment and status and course scheduling to submit to DESE for state reports Create and maintain accounts in various systems (PowerSchool & Special Programs, Classlink, Follett, Google, etc.) Troubleshoot and provide support for user account issues Provide assistance and support for IT Ticketing and HelpDesk Ensure accuracy of data entry in PowerSchool, including but not limited to student demographics, enrollment data, attendance, course scheduling, discipline, GPA calculations Assist in training faculty and staff on accurate data entry procedures. Assist in processing report cards, progress reports, attendance reports, failure reports for eligibility, tardy reports, etc. Create and update MBA Report Creator Reports as needed Activate and deactivate parent portal grade displays Assist parents and students with PowerSchool public portal access (setting up account, navigation, etc.) Provide teacher/clerical access to PowerTeacher & PowerSchool Assist teachers in grade book setup Manage remote connections between PowerSchool and vendors (Flex, Apptegy, Classlink) Prepare SIS for future year including schedule setup in PowerScheduler and completing EOY process Participate in training sessions on the PowerSchool information system and DESE Reporting requirements.

Job Details Experienced Attleboro, MA Franklin, MA Full Time 4 Year Degree Up to 25% DayDescription The Junior Systems Administrator is responsible for maintaining the daily operation of the organization's computer systems, network infrastructure, and telecommunications equipment. They ensure the smooth running of the company's IT systems and infrastructure by providing efficient and effective technical support, while also ensuring the security, backup, and recovery of the company's data. They work closely with the IT Manager and staff to ensure all IT-related tasks are completed quickly and effectively. The technician is responsible for the smooth operation of all technology systems, troubleshooting and resolving any problems that may arise, and maintaining a secure and reliable IT environment. They play a key role in maintaining the company's IT security, implementing, and monitoring security protocols, and staying up to date with the latest security threats and best practices. They are responsible for keeping the company's IT systems running smoothly and efficiently and working closely with other members of the IT team to ensure that all IT-related tasks are completed on time and to a high standard. Key Responsibilities 1. Troubleshoot and diagnose technical issues: The IT Technician will be the first point of contact for employees and clients who are experiencing technical problems. They will need to be able to diagnose and troubleshoot a wide range of issues, from basic network connectivity problems to more complex software and hardware issues quickly and accurately. 2. Provide technical support: The IT Technician will need to be able to provide clear and concise technical support to employees and clients, whether in person, over the phone, or via email. This may include providing step-by-step instructions for resolving technical issues and answering technical questions. 3. Install, maintain, and repair equipment: The IT Technician will be responsible for installing, maintaining, and repairing a wide range of equipment, including desktop and laptop computers, printers, and other peripherals. This will involve configuring and setting up new equipment, as well as troubleshooting and resolving problems with existing equipment. 4. Maintain inventory: The IT Technician will be responsible for keeping track of the company's IT inventory, including hardware, software, and other IT assets. This may involve updating inventory records, tracking equipment usage, and ensuring that all assets are accounted for. 5. Network Administration: The IT Technician will also be responsible for administrating the company's network infrastructure, this includes configuring and maintaining network devices such as routers, switches, and firewalls. Also, monitoring and troubleshooting network performance issues. 6. Helpdesk Support: The IT Technician will provide general support to end-users through the ticketing system, email, or phone. This will include resetting passwords, troubleshooting software, and providing basic technical assistance. 7. Provide training: The IT Technician may be responsible for providing training to employees on new software and hardware, as well as new IT procedures and best practices. 8. Data backup and recovery: The IT Technician will need to ensure that the company's data is properly backed up and can be easily recovered in case of a disaster. This may involve setting up and configuring backup systems, as well as testing recovery procedures. 9. Security: The IT Technician will play a key role in maintaining the company's IT security, this includes implementing and monitoring security protocols, performing vulnerability assessments, and staying up to date with the latest security threats and best practices. 10. Remote support: The IT Technician may need to provide remote support to employees and clients who are working remotely, this includes troubleshooting, configuring and maintaining software and hardware from a remote location. 11. Coordinate with vendors and suppliers: The IT Technician may be responsible for working with vendors and suppliers to acquire new hardware and software, as well as for coordinating the installation and maintenance of these products. 12. Project management: The IT Technician may need to be involved in IT projects, this includes developing project plans, coordinating the work of other IT staff and vendors, and ensuring that projects are completed on time and within budget. 13. Compliance and regulations: The IT Technician will need to be aware of and compliant with all relevant regulations, policies and laws such as data privacy, HIPPA and industry specific regulations. 14. Cloud infrastructure: The IT Technician may be responsible for maintaining the company's cloud infrastructure, this includes configuring and deploying cloud-based services such as AWS, Azure or GCP and monitoring their performance. 15. Virtualization: The IT Technician may need to work with virtualization technologies such as VMware, Hyper-V, and Citrix. This may include configuring and managing virtual servers, as well as troubleshooting virtualization-related issues. 16. Email and messaging systems: The IT Technician may be responsible for configuring and maintaining the company's email and messaging systems. This may include setting up and configuring email accounts, as well as troubleshooting email-related issues. 17. Mobile device management: The IT Technician may need to work with mobile device management solutions such as AirWatch or Intune to ensure that mobile devices are configured and secured according to company policies. 18. Help with IT procurement: The IT Technician may be responsible for helping to identify and procure the IT hardware, software and services the company needs. This may include researching products, negotiating with vendors, and creating purchase orders. Pay Range: $65,000-$80,000/yr #admin1 Qualifications 1. A minimum of a 4 year degree in computer science, information technology, or a related field is required, A+ and Network+ certifications is an advantage. 2. 2-3 years of experience in a similar role is required. 3. Strong knowledge of Windows and Macintosh operating systems. 4. Proficient in Microsoft Office and Google Suite 5. Good knowledge of networking protocols and concepts. 6. Strong communication skills and ability to explain technical information to non-technical users. 7. Experience with one or more cloud infrastructure platforms like AWS, Azure, GCP 8. Certifications like VMWare, Citrix, AWS, Azure, GCP 9. Experience working with virtualization technologies. 10. Experience with Mobile Device Management solutions 11. Experience with IT procurement and vendor management

Program & Location: Brockton, MA & New Bedford, MA Education: High School Diploma or Equivalent Pay Rate: Starting at $23/ hour (education & experience dependent) Status: Full Time Shift: Monday - Friday, 9AM - 5PM This position supports users and technology in multiple locations in Southeastern Massachusetts. Reliable transportation and willingness to travel to remote sites are essential. Position includes mileage reimbursement. Benefits Medical, Dental, & Vision Insurance Long & Short-Term Disability Retirement Plan FSA & DSA Employee Assistance Program Bonus & Referral Programs Extremely Generous Leave Time Package Coach Higher Education & Tuition Assistance Opportunities Travel Reimbursement And MORE! About Us High Point & Affiliated Organizations is a health and human services agency whose mission is to treat and prevent substance use disorders and mental health conditions. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. The IT Support Specialist is the hands-on field technician for employees submitting technical work requests. Help desk technicians will assign support requests to the IT Support Specialist after performing triage on new requests if it is determined that remote support is not sufficient to resolve the issue. This position will be based in Brockton, MA for three days per week, and in New Bedford, MA two days per week. Responsibilities Imaging/configuring Windows-based devices. Configuration of Apple iPhone and iPad devices. Setup and support of typical office environment peripherals Triaging work requests submitted to the Help Desk via phone and Zoho ticketing system. Working with employees to gather a technical description of their concerns. Troubleshooting technical issues. Creating, deactivating and maintaining employee user accounts. Assisting with employee password resets. Maintaining Department stock and inventory. Other responsibilities or assignments as needed. Skills and Experience High School Diploma or equivalent. Experience in a technical field or call center is a plus. Proficient with Windows (10/11) and Apple IOS Operating Systems Working knowledge of basic network connectivity; AD, DHCP, IP, Subnets Some familiarity with video surveillance systems is a plus Must be able to prioritize and schedule work based on urgency/impact. Excellent verbal and written communication. Excellent time management. Detail oriented.

We are seeking a Training Subject Matter Expert (IT Department) for our client in the non-profit sector. This role involves delivering IT training to staff, maintaining training materials, and providing technical support. The SME ensures efficient onboarding and continuous education, working collaboratively with HR and the IT team to enhance workflows through technology. Responsibilities Conduct orientation and ongoing IT training for new hires and existing staff. Collaborate with HR to develop training materials, job aids, and manuals. Identify training needs and create instructor-led and self-paced learning modules. Set up, maintain, and troubleshoot computer and network systems. Provide remote technical support for offsite users. Maintain inventory of IT equipment and supplies. Communicate with all departments on training procedures and needs. Continuously improve workflows through technology and training initiatives. Document training processes and maintain up-to-date records. QualificationsEducation: High School Diploma, Technical School, or equivalent experience.Experience: 1-3 years in IT-related training roles.Skills: Strong understanding of computing equipment and software. Excellent communication and facilitation abilities. Self-motivated, detail-oriented, and organized. Comfortable training diverse groups and managing multiple tasks efficiently

Who we are At Lucas Milhaupt, we develop next-generation material joining solutions that are propelling industries forward. Join with the Best and become part of a team that rewards continuous improvement, celebrates diversity, and propels every team member toward personal and professional growth. We are passionate about creating a culture where every voice is heard, every idea considered, and every success celebrated. We believe in the power of career development and the transformative impact it can have on individuals and communities. As we continue to grow and expand as a company, we are actively seeking diverse and talented individuals who share our passion for material joining and want to be part of a journey that encourages personal and professional growth. At Lucas, our focus is on our people - the key to our success. Our goal is to offer employees an unparalleled experience, with opportunities to grow and improve the quality of their lives and the lives of their families. Is This For You? Are you a problem-solver who loves using technology to create smarter, faster, and more efficient systems? Are you looking to get hands-on experience with real-world IT infrastructure, data systems, and digital transformation projects? If you're someone who's curious, driven, and eager to learn from experienced professionals, this internship could be the perfect fit for you. What Impact Would You Have? As an Information Systems Intern, you'll support critical functions that keep our organization running smoothly-from maintaining system integrity and analyzing data workflows, to helping implement tools that improve our team's productivity. Your contributions will directly impact how we store, process, and use information, helping us deliver better results across the board. How Would You Accomplish This? * Promote Safety as the number one priority of all employees. * Assist with the maintenance, monitoring, and troubleshooting of IT systems and networks * Support data integration and reporting projects using tools like Excel, SQL, or Power BI * Participate in system upgrades, software rollouts, and documentation of procedures * Collaborate with cross-functional teams to gather user requirements and optimize processes * Work closely with IT staff to support cybersecurity, backup, and data protection efforts * Provide basic technical support to users and help with onboarding new technologies * Perform other duties as assigned. What Are We Looking For? * Currently pursuing a degree in Information Systems, Computer Science, or a related field * Familiarity with basic networking, databases, and Microsoft Office Suite * Strong analytical thinking, attention to detail, and communication skills * Ability to manage multiple tasks and adapt in a dynamic team environment * A proactive attitude and a passion for learning about technology in a business context What We Offer: * A supportive work environment built on teamwork, respect, integrity, and commitment * Diversity and Inclusion Employee Resource Group EEO Statement: We offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state or local law. If you require assistance or reasonable accommodation in completing this application or during any aspect of the application process, please contact Human Resources at ************.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: IT Specialist This position is responsible for ensuring all desktops run smoothly in a fast-paced 24/7 environment. This involves providing support of Windows desktop PCs and network technical support, including all cabling and connectivity (network and telecom), printers, emails, backups, enterprise servers and all other IT help desk support needs. For a full , and to apply online, please follow the link below! Responsibilities: * Ensure all desktop systems run smoothly in a fast-paced 24/7 environment. * Assist the Systems Administrator with network/telecom deployments. * Support users of PC's, Macs, Tablets and other forms of computing equipment * Responsible for the desktop standards, configuration and sizing, base OS installation and configuration, MS Office (including all aspects of MS Outlook) installation, configuration and support and will participate in developing the strategy for the administration of the companies' Windows Professional desktops. * Communicate and participate within groups by contributing and learning from group members. Qualifications: * College diploma or university degree in the field of computer science and/or 3 years equivalent work experience. * Thorough PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required. * Solid client level TCP/IP knowledge and moderate network troubleshooting skills are a must. * Previous experience with Agilysis Point of Sales systems is a plus. * Previous experience with AS/400 and OS/400 systems is a plus. * Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable. * Previous IT experience in a casino is highly desirable. * Participation in a rotational on-call schedule required. * Experience with remote access in a Windows environment * Experience maintaining vendor relationships, including the purchase of hardware and software products is required. * Extensive knowledge of internet connectivity, printer connectivity, and help desk disciplines. * Experience with desktop performance monitoring, network connectivity, problem diagnosis, desktop management, and remote administration. * Experience with managing Windows-based PCs from setup to deployment and networking to machine diagnosis. * Familiarity with Windows Local Admin security and Windows Active Directory * Experience with remote monitoring and administration tools, technologies such as remote desktop VPN technologies * Excellent communication skills. * Ability to work in an extremely fast-paced working environment, upon which working with deadlines is imperative. Physical/Mental Requirements: * While performing the duties of this job, the Team Member is regularly required to talk or hear * Constantly standing; walking; sitting; and using hands to finger, handling, or feeling objects, tools, or controls. * Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl. * Frequently lift and/or move up to 50-100 lbs. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions: * Mandatory participation in a rotational on call shift * Ability to work in a 24/7 non-standard shift environment * Frequently required to risk danger of electrical shock and/or radiation (from computers). * The noise level in the work environment is usually moderate. License Requirements: Rhode Island Department of Business Regulations Gaming License What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Hourly Range: ($25.63) Bally's Lincoln Casino Resort: About | LinkedIn ***************************** (Right Click to open) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an experienced IT Cloud Systems Administrator with critical thinking and effective communication skills to secure, support, and maintain our corporate IT systems. Our IT team supports a wide variety of IT requirements, and your work will be diverse and exciting as you support our ability to provide exceptional professional services and products for the U.S. Navy, U.S. Space Force, other Department of Defense and U.S. Government and commercial customers. What You Will Be Doing: The successful candidate will be a key contributor to the IT team and effectively manage multiple priorities to meet required deadlines. Responsibilities will include some or all of the following: * Lead migrating key services to cloud computing platforms such as Amazon Web Services (AWS) and Microsoft Azure. * Maintain, upgrade, and administer organizational software, hardware, and networked systems. * Design and implement cloud, server, and service upgrades. * Configure authentication using identity protocols and services such as Entra, LDAP and SAML in a Hybrid environment. * Administer Active Directory including Domain Controllers, Sites, and Group Policy * Use scripts and other tools to automate information system administration and security functions on Windows and Linux (PowerShell, Bash, etc.) * Support our software development factory requirements for Continuous Integration and Continuous Deployment * Help ensure compliance and best practices are applied to the design, deployment, and implementation of various systems projects. * Design and implement IT system configuration changes to achieve compliance with the emerging Cybersecurity Maturity Model Certification (CMMC) process. What's In It for You? * Working on challenging and innovative IT projects * Learning and applying new tools and technologies. * Salary ranges between $80,000-$120,000, dependent on experience, qualifications, and other relevant business criteria. * Becoming an integral part of an innovative employee-owned company which includes: * Flexible Time Program enabling an optimal work-life balance by permitting partners to arrange their work around personal appointments, parent-teacher conferences, children's activities and the like, so long as the partner gets the job done on-time. * Paid Time Off * 401(k) Plan with company match * Employee Stock Ownership Plan (ESOP) * Sales Bonus Program * Special Performance and Retention Bonus Program * Health and Preventive Dental Insurance * Dependent Care Assistance Plan * Health Care Reimbursement Plan * Employee Referral Bonus Program * Professional Development through Tuition Reimbursement Program, Online Training Program and Targeted Skills Program * Relocation Assistance to Southeastern Connecticut, to be in the vicinity of our Waterford, CT headquarters. Southeastern Connecticut offers unlimited waterfront access from restaurants to parks, beaches and downtown areas, hundreds of miles of hiking trails, thrilling nightlife entertainment, fascinating history, and abundance of farms and vineyards with offerings of markets and farm-to-table dinners and is conveniently located at the mid-way point of Boston and New York City and within an hour drive of three major commercial airports. Visit Southeastern Connecticut for the infamous lobster rolls, apple cider and steamed cheeseburgers and stay for the highly ranked schools, low crime rates and abundance of attractions. Required Qualifications: * Three years equivalent cloud systems administration, configuration, and migration experience. * Experience with support, configuration, and maintenance of Hybrid Microsoft Azure or Amazon Web Services cloud environment. * Ability to work as part of a team that shares and documents knowledge. * Strong written and communication skills * Must be a U.S. citizen, eligible for a U.S. Department of Defense (DoD) SECRET security clearance* Preferred, but not required, experience in the following: * Possessing an active U.S. Department of Defense (DoD) security clearance* * Possessing a cloud certification * Experience in a GCC High Cloud environment. * Experience using virtual computing technologies, including working knowledge of VMWare/Hyper-V/OpenShift * Working knowledge of NIST SP800-171requirements * Experience with SharePoint Administration * Experience integrating Microsoft communication and collaboration tools into business processes. * Possessing Security+ or equivalent certifications. * Working knowledge of cyber-security implementation methodologies * Strong knowledge of incident management and change management best practices. * Experience implementing Kubernetes. * Obtaining a U.S. Government security clearance involves a comprehensive background check. Candidates are eligible for a clearance if they have demonstrated sound financial management (including good credit) over time, are free of criminal records, have limited foreign contacts or ties, and other factors indicative of a position of trust to protect information sensitive to the U.S. Government. Sonalysts, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or other basis protected by law. This job is not available to residents of New York City because of local law restrictions there. Drug Testing Employer *****************

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: IT Specialist This position is responsible for ensuring all desktops run smoothly in a fast-paced 24/7 environment. This involves providing support of Windows desktop PCs and network technical support, including all cabling and connectivity (network and telecom), printers, emails, backups, enterprise servers and all other IT help desk support needs. For a full , and to apply online, please follow the link below! Responsibilities: Ensure all desktop systems run smoothly in a fast-paced 24/7 environment. Assist the Systems Administrator with network/telecom deployments. Support users of PC's, Macs, Tablets and other forms of computing equipment Responsible for the desktop standards, configuration and sizing, base OS installation and configuration, MS Office (including all aspects of MS Outlook) installation, configuration and support and will participate in developing the strategy for the administration of the companies' Windows Professional desktops. Communicate and participate within groups by contributing and learning from group members. Qualifications: College diploma or university degree in the field of computer science and/or 3 years equivalent work experience. Thorough PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required. Solid client level TCP/IP knowledge and moderate network troubleshooting skills are a must. Previous experience with Agilysis Point of Sales systems is a plus. Previous experience with AS/400 and OS/400 systems is a plus. Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable. Previous IT experience in a casino is highly desirable. Participation in a rotational on-call schedule required. Experience with remote access in a Windows environment Experience maintaining vendor relationships, including the purchase of hardware and software products is required. Extensive knowledge of internet connectivity, printer connectivity, and help desk disciplines. Experience with desktop performance monitoring, network connectivity, problem diagnosis, desktop management, and remote administration. Experience with managing Windows-based PCs from setup to deployment and networking to machine diagnosis. Familiarity with Windows Local Admin security and Windows Active Directory Experience with remote monitoring and administration tools, technologies such as remote desktop VPN technologies Excellent communication skills. Ability to work in an extremely fast-paced working environment, upon which working with deadlines is imperative. Physical/Mental Requirements: While performing the duties of this job, the Team Member is regularly required to talk or hear Constantly standing; walking; sitting; and using hands to finger, handling, or feeling objects, tools, or controls. Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50-100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions: Mandatory participation in a rotational on call shift Ability to work in a 24/7 non-standard shift environment Frequently required to risk danger of electrical shock and/or radiation (from computers). The noise level in the work environment is usually moderate. License Requirements: Rhode Island Department of Business Regulations Gaming License What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Range: ($25.63) Bally's Lincoln Casino Resort: About | LinkedIn ***************************** ( Right Click to open ) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.