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Helpdesk support (Apple hardware and software) ( moderators Engineers / Lead) @ San Diego, CA (need local or within 50 miles)
Applab Systems, Inc.
Information technology technician job in San Diego, CA
Job Title : Helpdesk support (Apple hardware and software) ( moderators Engineers / Lead)
Type : Contract
Exp: 1 year for Engineer, 3 years for Lead
We need site leads to have leadership experience mangaing multiple moderators, filing escalations and reports and managing participant schedule. Moderators should have customer service skills as well as strong hardware and software troubleshooting skills. They will need experience using Apple hardware and software (Mac, iphone, etc.)
IT skills are a must, especially with Apple hardware/software, video data collection experience is a plus.
SOPs will be provided at the vendor training and will lay out a checklist of tasks for each day and explain how to use each system required
The vendor staff will be operating the video recording devices while the participants interact with them.
No travel required
Customer service, hardware technology, tech support services, people management
no, all staff needs to be on-site.
Thanks & Regards,
Yogesh Kumar
Email- ******************************
Phone - *************** (USA)
AppLab Systems, Inc: An E-Verified Company
URL: **************************
4365 Route 1 South, Suite 105 - Princeton, NJ -08540
$44k-66k yearly est. 1d ago
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Customer Service and Technical Support Team Lead
The Headhunters Recruitment
Information technology technician job in Irvine, CA
Our client, a global leader recognized for innovation and exceptional customer experience, is seeking an Onsite Customer Service & Technical Support Team Lead. This is a hands-on leadership role that combines team management, technical troubleshooting, and process improvement. The ideal candidate will be a system super user with strong experience in inventory-based businesses and after-sales service.
Key Responsibilities
Lead, coach, and develop a global team of customer service and technical support representatives.
Actively participate in front-line support, including managing escalations and troubleshooting technical issues.
Coordinate global schedules and workflows to ensure consistent support coverage across multiple time zones.
Provide support to global B2B clients and end users on inquiries, product questions, and service issues.
Oversee daily service operations and ensure alignment with SLAs and business priorities.
Monitor and analyze key performance metrics (response time, resolution rate, CSAT, SLA compliance).
Develop and maintain SOPs, troubleshooting guides, and training materials.
Serve as a super user for Microsoft Dynamics CE and Navision (Business Central), providing first-line and advanced support.
Collaborate with IT and system administrators to diagnose system bugs or process gaps and recommend solutions.
Requirements
5+ years of experience in customer service and technical support leadership roles.
Strong technical knowledge of Microsoft Dynamics CE and Navision (Business Central).
Proven experience managing global teams and working across multiple time zones.
Background in inventory-based businesses (B2B preferred; B2C acceptable).
Experience in after-sales and service environments.
Excellent communication, problem-solving, and leadership skills.
Ability to remain calm under pressure and take ownership of escalations.
Must have a valid passport and be available for occasional international travel.
Eligible to work in the United States (no visa sponsorship available).
Additional Details
Onsite role in Irvine, CA.
Training: First two weeks in Australia.
Reports to Peter (COO) based in Australia.
Approximately 70% transactional activities, 30% leadership duties.
Must be comfortable handling customer calls and team escalation calls.
Candidates unable to travel internationally will not be considered.
Key Competencies
Motivates & Engages Others
Takes Action
Explains Ideas & Issues Effectively
Gathers Information for Effective Decision-Making
Change Management
Customer Focus
Resource Management
Compensation & Benefits
Base salary: $80,000 - $95,000 (depending on experience).
Comprehensive benefits: medical/dental/vision/life/LTD (company pays 75% of premium), 401(k).
Opportunities for professional development and growth.
Candidates must be eligible to work in the United States. Only candidates selected to move forward in the hiring process will be contacted.
$80k-95k yearly 2d ago
It Support Specialist
Teksystems 4.4
Information technology technician job in Santa Ana, CA
We are looking for an IT Support Specialist with experience supporting Manufacturing environments and technology. This resource will be responsible to IT support of 3 sites within a 20 mile radius with 80% of their time at the core site. These sites have roughly 200 users but not all have access to technology. This person needs to be familiar with Manufacturing floor technologies and how they can be impacted. There are a few other people in Technology at these sites but this person will be the main Support specialist. This will be a minimum 1 year long engagement with goals to extend based on performance.
Top Skills' Details
1) 3-5 years experience Running and Supporting Plant /manufacturing Facilities End user technology- Windows, mac, Printers, Mobile devices IOS/Android
2) Printer and Scanner Installation, Configuration, troubleshooting-
3) Conference Room Technology- Teams, Zoom WebeX - AV support
4) Remote Support Tools and ticketing systems -
5) Basic Active Directory and Group Policy software deployment
his role is responsible for providing day-to-day technical support and maintenance for End User Compute devices and related technologies. This includes supporting personal computers, mobile devices, tablets, printers, scanners, and conference room equipment through troubleshooting, installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and productivity. Additionally, this role assists in the development and implementation of end user support policies and procedures to ensure compliance with industry standards and organizational requirements.
Key Accountabilities and outcomes
-Provide technical support and troubleshooting for end user devices including personal computers, laptops, mobile devices, and tablets
-Install, configure, and maintain printers, scanners, and multifunction devices
-Support and troubleshoot conference room equipment including video conferencing systems, displays, and audio equipment
-Perform device setup, configuration, and deployment for new employees and equipment refresh cycles
-Assist end users with software installations, updates, and application issues
-Provide on-site and remote technical support to resolve hardware and software problems
-Train end-users on device usage, software applications, and best practices
-Document support activities, maintain device inventory, and generate reports on support metrics and device performance
-* Ability to travel up to 25% to different manufacturing plants for on-site support and installations
Knowledge and Experience
-* 3+ years of experience in end user support, help desk, or desktop support
* Strong knowledge of Windows and Mac operating systems, mobile device management (iOS/Android)
* Experience with printer and scanner installation, configuration, and troubleshooting
* Knowledge of conference room technologies including video conferencing platforms (Teams, Zoom, WebEx)
* Experience with device imaging, deployment, and configuration management tools
* Understanding of Active Directory, Group Policy, and enterprise software deployment
* Proficiency in remote support tools and ticketing systems
* Strong customer service orientation with excellent interpersonal skills
1. End User Device Support: The ability to troubleshoot, configure, and maintain personal computers, mobile devices, tablets, and peripherals.
2. Customer Service: The ability to provide excellent support and assistance to end users with patience, empathy, and clear communication
3. Hardware Troubleshooting: The ability to diagnose and resolve hardware issues with computers, printers, scanners, and conference room equipment
4. Mobile Device Management: Knowledge of managing and supporting mobile devices including deployment, security, and application management
5. Printer/Scanner Support: The ability to install, configure, troubleshoot, and maintain printing and scanning devices
6. Conference Room Technology: Support and troubleshooting of video conferencing systems, displays, and audio equipment
7. Technical Documentation: The ability to create clear user guides, troubleshooting procedures, and support documentation
8. Remote Support Tools: Proficiency in using remote desktop and support applications to assist end users
*Skills*
Support, Troubleshooting, Customer service
*Top Skills Details*
Support,Troubleshooting,Customer service
*Additional Skills & Qualifications*
Wintel, Servers Network basics
*Experience Level*
Intermediate Leve
*Job Type & Location*This is a Contract position based out of Santa Ana, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Santa Ana,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-40 hourly 1d ago
Project Management Technician
Element Materials Technology 4.4
Information technology technician job in Huntington Beach, CA
ID 2025-18040
We are seeking a detail-oriented and highly organized Project Management Technician. This role is responsible for ensuring accuracy in mapping, documenting, inspecting, and organizing customer-provided materials and test specimens. The ideal candidate has a background in quality inspection and takes pride in precision, organization, and managing multiple competing priorities.
Salary: $22 - $28/hour DOE
Responsibilities
Specimen Mapping & Documentation
* Accurately map, document, label, and mark customer-provided test specimens using data sheets and procedural documentation
* Interpret handwritten labels and documentation to properly categorize specimens
Inspection & Measurement
* Perform dimensional inspections to verify machine shop work complies with drawings and specifications
* Measure test specimens pre- and post-machining for quality assurance
* Document inspection results in accordance with customer and internal requirements
Material Control & Tracking
* Count, track, and organize between 100 and 7,000 test specimens per job
* Verify job completion and ensure full specimen accountability
* Maintain meticulous records to support quality, compliance, and project tracking
Skills / Qualifications
* Associate degree required, bachelor's degree in an Engineering field preferred
* Prior experience with hands on quality assurance or in a similar quality-focused role
* Strong attention to detail with an ability to manage high volumes of specimens accurately
* Excellent organizational skills and ability to work with competing priorities
* Ability to read and interpret technical drawings and documentation
* Excellent communication skills
* Strong problem-solving skills and ability to work independently and collaboratively.
* Familiarity with measurement tools and inspection techniques is a plus.
* Experience in aerospace, manufacturing, or regulated environments preferred
* Ability to stand, handle materials, and work in shop/test environments
Work Environment:
* Work is performed in a manufacturing, laboratory, and machine shop environment supporting aerospace testing and processing activities.
* The role involves frequent handling of customer-provided materials and test specimens, requiring attention to cleanliness, labeling, and traceability.
* Employees may be exposed to machine shop noise, moving equipment, and manufacturing materials; appropriate personal protective equipment (PPE) is required and provided.
* The position requires standing, walking, and sitting for extended periods, as well as manual handling of test specimens, including lifting and moving materials within established safety guidelines.
* Work may involve close visual inspection, precise measurements, and fine motor skills to ensure accuracy and compliance with specifications.
* The environment is detail-driven and deadline-focused, requiring the ability to manage high specimen volumes while maintaining accuracy and organization.
* Collaboration with engineering, quality, and machine shop personnel is frequent, with an emphasis on clear communication and adherence to documented procedures
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
"If you need an accommodation filling out an application, or applying to a job, please email "
$22-28 hourly 4d ago
Laboratory Support Associate I
Agendia 4.5
Information technology technician job in Irvine, CA
Apply Description
**Shift will be Wednesday - Sunday (Wed/Thurs/Fri 9:30-6:00pm, Sat 10:30-7:00pm, Sun 8:00-4:30pm)
The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.
POSITION WITHIN THE ORGANIZATION
1. Reports to Sr. Manager of Pre-Analytical Laboratory
2. Cooperates with all departments across the organization
3. Participates in:
Department meetings (local)
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Receives and sorts specimens for testing
o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved
o Reports problem holds and provides resolution timely
o Accessions all cases received for testing, including data entry of all pertinent information into LIS
o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments
o Assembles case paperwork and files, including pre-analytic documentation and labels
o Performs entry of add-on testing
o Uses company platforms to effectively communicate with internal staff
o Remains informed of all procedure changes pertaining to sample processing
o Performs quality assurance checks of samples
o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
o Identify and report any quality or compliance concerns and take immediate corrective action as required
o Follow Department's procedures including specimen routing and handling.
o Maintains or assists in maintaining inventory of the department
o Files and archives patient folders
o May coordinate remote storage and retrieval for site as needed
o May assist with coordinating waste pickups and maintains documentation
o Receives incoming supplies; store and inventory
o Returns slides and blocks to clients
o May assist with scheduling equipment preventative maintenance with vendors
o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed
o Assists management and technical staff with administrative duties as needed
o Performs PDE (Pathology Data Entry) and Pathology Interpretation
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
o Global Customer Success Team
o Laboratory Department
External
o n/a
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
o High School Diploma or equivalent
EXPERIENCE
o One (1) to three (3) years of relevant experience preferred
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
o Works productively and efficiently to achieve company and departmental goals
o Communicates effectively with all levels of staff
o Adheres to Agendia core values, safety and compliance policies and procedures
o Accurately follows department SOPs for specimen handling and processing
BEHAVIORAL COMPETENCIES/DESIRED SKILLS
o Proficient with MS Office programs
o Ability to communicate effectively
o Strong organizational skills and attention to detail
o Ability to work independently
o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
* PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/
* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
o General laboratory environment
ENVIRONMENT/SAFETY/WORK CONDITIONS
o Vision to read written and published quality documents and to observe operations
o Regularly walks, sits, and stands
o Regularly works on a computer for approximately 6-8 hours per day
o Frequently lifts, pushes/pulls, and carries up to 20 pounds
o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
o Must be able to read and understand scientific and complex directions
TRAVEL
o Requires no travel
OTHER DUTIES
o Other duties as required
Salary Description $25.00-$30.00 per hour
$25-30 hourly 3d ago
Technical Support Specialist Tier III
Amen Clinics, Inc., a Medical Corporation 4.1
Information technology technician job in Costa Mesa, CA
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in InformationTechnology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. Auto-Apply 60d+ ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
California State University System 4.2
Information technology technician job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 30d ago
Information Technology
Vp 3.9
Information technology technician job in San Diego, CA
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$62k-109k yearly est. Auto-Apply 60d+ ago
Desktop Support Technician
Kros-Wise 3.6
Information technology technician job in San Diego, CA
We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technical support via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 60d+ ago
Information Technology
Veterans Prime, Inc.
Information technology technician job in San Diego, CA
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$50k-92k yearly est. Auto-Apply 60d+ ago
Help Desk IT Technician II
Military, Veterans and Diverse Job Seekers
Information technology technician job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
$50k-92k yearly est. 60d+ ago
Technical Support Specialist
CSA Global LLC 4.3
Information technology technician job in San Diego, CA
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements:
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD InformationTechnology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 20d ago
Corporate Helpdesk Technician
Innovative Defense Technologies, LLC 3.3
Information technology technician job in San Diego, CA
Background information: Innovative Defense Technologies (IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Corporate Helpdesk Technician to be based in our San Diego office. Leveraging advanced software automation, model-based systems engineering (MBSE), and AI-driven capabilities, IDT accelerates capability development, enhances operational readiness, and reduces lifecycle costs for the Department of Defense. The company is dedicated to transforming defense systems through innovation, efficiency, and mission-critical results.
Overview:
IDT is seeking a Corporate Helpdesk Technician that will administer and maintain Windows based end user computing systems intended to support corporate IT infrastructure and services in the cloud, on premise, and remote IDT offices. Main responsibilities will focus on supporting the helpdesk, assisting other engineers in fine tuning the network, systems and corporate applications and support end user issues to.
All applicants must be able to obtain/maintain an active U.S. Security Clearance.
Responsibilities Include:
* Day to day end user support and ensuring tickets are closed in a timely fashion.
* Administer Microsoft 365 environment (email, compliance, SharePoint, etc.)
* Image, deploy, troubleshoot, maintain end user workstations
* Perform requirements analysis, translating business need into IT resource specifications
* Developing internal and external documentation
* Asset management and procurement
* Provision end user workstations per corporate and end user needs
* Patching and maintenance of end user workstations and corporate physical and virtual servers, storage, cloud instances, and infrastructure
* Contribute to improvement of administrative and operational processes
* Perform administration and lifecycle management of hypervisors, automation and orchestration software, enterprise virtual Systems and networks utilizing multiple network management tools and applications
* Ensuring that all systems are in compliance with industry standard IT security frameworks such as NIST
Minimum Required Qualifications:
* Bachelor's degree in InformationTechnology, Information Systems, Computer Science, or related field or equivalent professional full-time experience.
* 5+ years of experience in a relevant technology field required
Required skills:
* Experience with imaging end user workstations
* Experience with enterprise domain/active directory environment
* Experience with ticketing systems
* Experience interfacing directly with end users and troubleshooting end user issues both in-person and remotely
* Extensive experience with Operating Systems (Mainly Windows and some Linux) configuration and administration
* Experience working within Microsoft 365 environments
* Basic network experience - understanding IP and subnetting
* Demonstrated ability to shift from one project to another in an agile work environment
* Ability to communicate technical approaches and details within small project teams, including team interaction and presentations
* Ability to travel approximately 10% to remote IDT offices around the US
* Experience with cloud environments, such as Amazon Web Services and Microsoft Azure
* Contribute to research, implementation, and management of new hardware and software solutions organization-wide
Preferred skills:
* BeyondTrust Remote Support solution
* Zendesk ticketing system
* Networking protocol experience (802.11, TCP, UDP, ICMP)
* VMWare, AWS, Azure, SEC+, A+ certifications or equivalent is a plus
* Group Policy Management
* Familiarity with IT Compliance frameworks (NIST, ISO, etc…)
Competencies:
* Ability to create and employ requirements and specifications during discovery phase of corporate solutions.
* Desire to stay current with industry trends and best practices
* Excellence in technical oral and written communication with peers and non-technical cohorts
* Be capable of working independently, but thrive in a team environment
* Solid analytical abilities, coupled with a strong sense of ownership, urgency and drive
* Ability to work in a fast-paced environment while maintaining established service-level agreements (SLAs)
* Excellent time management skills
Pay Range*: $72,000 - $114,450 or $85,500 - $139,650
* Pursuant to California Senate Bill 1162, IDT is required to disclose the "pay scale" or "pay range" associated with a job posting. Notably, however, this amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. Click here for additional information about Senate Bill 1162. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience.
EEO Statement:
IDT is an Equal Opportunity employer.
$85.5k-139.7k yearly Auto-Apply 54d ago
2026 Internship ITS (Information Technology Solutions)
Solar Turbines Incorporated 4.4
Information technology technician job in San Diego, CA
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Internship Program - ITS (InformationTechnology Solutions)
This position is part of our InformationTechnology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects.
Program Goals:
* Begin building technical foundation
* Provide challenging assignments
* Develop enterprise perspective
* Begin network building
* Transition to job offers after schooling is complete
* Build pride and engagement
Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration.
Each program consists of yearly rotations in departments such as:
* Engineering, Sales, Service & HR IT
* Enterprise Applications
* Client Support Services
* Cybersecurity
* Solar Analytics
* Infrastructure Services
* Manufacturing IT
Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business.
Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns.
Minimum qualifications:
* Currently enrolled in a Bachelor's or Master's program at an accredited school
* Current overall GPA of at least 2.8 on a 4.0 scale.
* 0-3 years of related experience.
* Previous internship and/or relevant project experience in a technology related field.
* Must be able and willing to relocate to San Diego, CA for the duration of the internship
Preferred Qualifications:
* Ability to work in a fast-paced cross-functional team environment.
* High energy level and sense of urgency.
* Strong verbal and written communication skills.
* Good business / technical judgment.
* Ability to handle multiple priorities for a variety of tasks.
Compensation:
The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type.
#2026ETPosting
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
January 8, 2026 - April 30, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$22.5-39 hourly Auto-Apply 10d ago
Information Technology Administrator
Dynamic Solutions Technology LLC 4.0
Information technology technician job in San Diego, CA
Job Description
Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time InformationTechnology Administrators to support contract work out of San Diego, CA.
Responsibilities:
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers.
Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review System and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
Install hardware and software; Maintain or repair equipment
Troubleshooting a variety of computer issues
Offering technical support on-site or via phone or email
Diagnose computer problems
Set up computer equipment
Schedule maintenance and teach clients to use programs
Perform repairs and computer parts ordering
Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary
Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs
Plans and executes InformationTechnology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc.
Qualifications:
Active Top-Secret Security Clearance
Bachelor's Degree plus 6 years of additional relevant work experience; or
Associate's Degree plus 4 years of additional relevant experience; or
10 years of additional relevant work experience
$104k-128k yearly est. 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in San Diego, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 11d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology technician job in Riverside, CA
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 24d ago
Information Technology Specialist
Avantus
Information technology technician job in San Diego, CA
Avantus develops, owns, and operates utility-scale clean energy projects across California and the Desert Southwest. Our development pipeline represents one of the nation's largest portfolios of solar with integrated storage, capable of providing dispatchable power to 17 million Americans, day and night. With over a decade of industry leadership and strategic investment from KKR and EIG, Avantus delivers affordable, reliable clean energy solutions that meet America's growing energy demand.
ABOUT THE POSITION
With support from the broader IT team as well as external resources, the IT Specialist shares responsibility for improving and maintaining our IT Service Delivery solutions, procedures, and processes that support the company. Areas of focus include but are not limited to endpoint support (Windows and Mac OS Laptops, tablets, and mobile devices), application administration, ticket management, and user management. This person interfaces internally with all staff and externally with vendors and consultants to support technology solutions.
This is an onsite role supporting our San Diego office headquarters.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Support the San Diego office onsite to make changes to physical infrastructure or address user uses, working with minimal supervision
Provide first-layer support for IT tickets in a timely, professional, and properly prioritized manner. Escalating IT tickets in a timely manner when necessary.
Troubleshoot and support hardware, software, and enterprise application issues
Work with external vendors to coordinate the delivery and return of IT assets
Utilize MDM (mobile device management), ticketing, and asset management platforms to troubleshoot and track IT inventory
Propose and drive iterative improvements to IT systems and processes under the supervision of department leadership
Support and help drive IT initiatives including implementations and evaluations of programs and processes. Provide project management oversight for initiatives that you are directly responsible for delivering.
Maintain updated IT documentation both internally to the IT team and on the company intranet for end users.
Adhere to responsible change management, documentation, and business continuity best-practice and process in coordination with and in support of all team members
Maintain updated project trackers, reports, or dashboards as helpful and efficient to support IT projects and initiatives.
Work collaboratively with other IT team members, internal Avantus resources and stakeholders, and external IT solutions partners as one team to solve problems and develop solutions in support of our team and our business
REQUIRED SKILLS AND QUALIFICATIONS
Service oriented, collaborative, and client-success mindset first and foremost
Security mindset and dedication to best-practice and continual improvement
Strong communication skills, attention to detail, and ability to self-organize
Experience in troubleshooting techniques (including finding the root cause) and ticket triage
Demonstrated ability to work directly with stakeholders across different business units to resolve and/or escalate support issues.
Proactive approach to driving projects and tickets to completion
Knowledge of basic enterprise applications and operating systems including Windows, Mac OS, and iOS
Experience managing enterprise-level cloud applications such as ERP, advanced document management systems or similar, password management, data analytics
Experience administering and supporting a wide variety of cloud and desktop apps enabled for the enterprise
Experience with cloud infrastructure (i.e. Azure AD, MS 365, Google Workspace)
NICE TO HAVES
3-4 years minimum experience with Avantus core IT Infrastructure such as Microsoft Endpoint Manager/Intune, JAMF, Entra/Azure AD, Microsoft Office, Exchange and MS365, Zoom, Slack, Freshservice, and Salesforce.
Experience or familiarity with IT and InfoSec industry-standard compliance frameworks
Familiarity with PowerShell
Demonstrated ability to present and clearly explain project or plan-of-action proposals in a group setting and document them thoroughly in a change management process
Explicit experience specifically with Entra/Azure AD and MS 365 cloud infrastructure
Industry standard ITSM, Networking, Application, or Security certifications are a strong plus. The following are not specific requirements but would be indicators of proven expertise.
IT Service Management - ITIL, CompTIA, or equivalent
Networking - Cisco or equivalent
Microsoft - Microsoft specific systems administration, Azure, and or 365 certifications
#LI-Onsite
Avantus offers competitive compensation with an excellent benefits package, including 401(k) matching
;
comprehensive medical and dental plan options; and flexible PTO. We are an equal-opportunity employer.
The base salary range for this full-time position is listed below (plus bonus and benefits). Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in California. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for the applicable location during the hiring process. Please note that the compensation details listed reflect the base salary only, and do not include bonus and benefits.
Pay Range$122,573-$122,574 USD
$122.6k-122.6k yearly Auto-Apply 31d ago
IT Specialist - (Part-time/Full-time/Per-diem)
Sea Surgical Institute
Information technology technician job in Huntington Beach, CA
Job DescriptionSalary: $25-$50
We are seeking a skilled IT Specialist to support our surgical center's technology needs. This role focuses on maintaining and optimizing communication tools, hardware, and IT infrastructure to ensure smooth operations. The ideal candidate will have experience with troubleshooting hardware and software issues, managing IT systems, and supporting staff with technology-related concerns.
Key Responsibilities:
Maintain and troubleshoot communication tools (VoIP systems, messaging apps, teleconferencing software, etc.).
Support and manage IT hardware, including computers, printers, network equipment, and other medical-related technology.
Ensure the security and efficiency of IT infrastructure, including data backup and cybersecurity protocols.
Provide technical support to staff, resolving issues related to software, hardware, and network connectivity.
Assist with setting up and managing user accounts, access controls, and system permissions.
Monitor and update system software and hardware as needed.
Work with vendors and service providers for IT support and equipment maintenance.
Document IT procedures and provide training to staff on technology best practices.
Qualifications:
Associates or Bachelors degree in IT, Computer Science, or a related field (preferred but not required).
2+ years of experience in IT support, preferably in a healthcare setting.
Familiarity with communication tools such as VoIP, teleconferencing, and messaging applications.
Strong knowledge of hardware troubleshooting (computers, printers, networking devices, etc.).
Understanding of cybersecurity principles and data protection in healthcare environments.
Excellent problem-solving skills and ability to work independently.
Strong communication skills with the ability to explain technical issues to non-technical staff.
Preferred Qualifications:
Experience with healthcare IT systems or EMR software.
Knowledge of HIPAA compliance and data security best practices.
IT certifications (CompTIA A+, Network+, CCNA, etc.) are a plus.
Benefits:
Flexible work environment (remote/hybrid options may be available).
Healthcare benefits (if applicable).
Professional development opportunities.
If youre an IT professional looking to make an impact in the healthcare industry, we encourage you to apply!
$25-50 hourly 21d ago
IT Specialist
Pyramid Laboratories 3.6
Information technology technician job in Costa Mesa, CA
The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements.
Key Responsibilities
1. Technical Support & Troubleshooting
Provide timely end-user support for hardware, software, and network issues.
Diagnose, troubleshoot, and resolve incidents via phone, email, remote tools, and in person.
Escalate complex issues to senior IT staff or vendors as necessary.
2. System Administration
Install, configure, and maintain workstations, servers, printers, and mobile devices.
Administer Active Directory, email systems, user accounts, and permissions.
Manage and maintain data backup, disaster recovery, and storage solutions.
3. GMP & Regulatory Compliance
Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory guidelines.
Support Computer System Validation (CSV) activities, including documentation, change control, and periodic reviews.
Maintain detailed records of system configurations, updates, and incidents in compliance with audit requirements.
4. Network & Security
Monitor and maintain LAN/WAN, wireless networks, and internet connectivity.
Apply security updates, patches, and antivirus protection.
Assist in implementing cybersecurity best practices and incident response procedures.
5. Collaboration & Projects
Partner with cross-functional teams to support IT requirements for manufacturing, laboratory, and administrative operations.
Assist in planning and executing IT infrastructure upgrades, migrations, and implementations.
Provide technical input during audits, inspections, and customer visits as needed.
Qualifications
Education & Experience:
Associate's or Bachelor's degree in InformationTechnology, Computer Science, or related field preferred.
2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP-regulated environment.
Skills & Competencies:
Significant GMP experience
Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals.
Experience with Active Directory, file permissions, and group policies.
Familiarity with ERP, LIMS, MES, or other laboratory/manufacturing systems (preferred).
Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred).
Excellent troubleshooting, communication, and customer service skills.
Ability to handle multiple priorities in a fast-paced, regulated environment.
Preferred Certifications:
CompTIA A+ (IT support fundamentals)
CompTIA Network+ (networking basics)
HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST)
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation (IT service management best practices)
Physical Requirements
Ability to lift up to 25 lbs. for equipment installation.
Ability to sit or stand for extended periods.
Occasional after-hours or weekend work to support system maintenance or project deadlines.
Work Environment
Office and manufacturing/laboratory settings with exposure to cleanroom environments.
Strict adherence to company safety, security, and GMP policies is required.
$68k-99k yearly est. Auto-Apply 60d+ ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Oceanside, CA?
The average information technology technician in Oceanside, CA earns between $38,000 and $124,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Oceanside, CA
$68,000
What are the biggest employers of Information Technology Technicians in Oceanside, CA?
The biggest employers of Information Technology Technicians in Oceanside, CA are: