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Desktop Support Engineer
Teceze
Information technology technician job in New York, NY
Long Term Contract
Who We Are
Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services.
Job Overview
Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction.
The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams.
Key Responsibilities
Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments.
Diagnose and resolve hardware, software, and network connectivity issues in a timely manner.
Perform IMAC (Install, Move, Add, Change) activities for IT assets.
Coordinate with vendors for hardware repairs, replacements, and warranty support.
Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting.
Support printers, Office 365 applications, and endpoint security/compliance tools.
Maintain accurate IT asset inventory, documentation, and ensure SLA compliance.
Provide Hands & Feet support for server, network, and data center teams as required.
Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base.
Required & Preferred Skills
Strong hands-on experience in desktop and laptop support in enterprise environments.
Proven expertise in Windows and mac OS operating systems.
Experience supporting Office 365 and common enterprise applications.
Basic network troubleshooting knowledge (LAN, DHCP, DNS).
Familiarity with IT asset management, inventory tracking, and vendor coordination.
Exposure to data center environments, including physical server support, is a plus.
Experience with hardware racking, cabling, and labeling is preferred.
Excellent communication and interpersonal skills with a customer-first mindset.
Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.
$56k-85k yearly est. 1d ago
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Help Desk Technician
Cipriani 3.9
Information technology technician job in New York, NY
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technical support
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 5d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Information technology technician job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 17d ago
Manager, PEPI - Software & Tech M&A (Open to all US locations)
Alvarez & Marsal 4.8
Information technology technician job in New York, NY
Alvarez & Marsal Private Equity Performance Improvement
Manager, Software Product and Tech Diligence
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million to $1 billion plus range.
Our PEPI services include:
Merger Integration & Carve-outs
IT- pre-acquisition diligence
IT- post-acquisition implementations and integration
Interim Management
Commercial Due Diligence/Strategy
Rapid Results
Supply Chain
CFO Services
How you will contribute
We bring a structured and disciplined approach to create and capture value. We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances.
The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning, to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture.
The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments.
Manager:
We are seeking individuals that can be part of a team that conducts software product and technology due diligence assessments on target organizations for private equity clients and their portfolio companies. In this role, managers conduct software product and technology assessments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D OpEx and CapEx expenditures; and hosting infrastructure
These assessments will be conducted across the following types of engagements:
Pre-acquisition, buy-side software product and tech due diligence.
Pre-transaction, sell-side software product and tech due diligence.
Pre-acquisition, synergy and cost take-out assessment, related to software product and tech, for roll-up and tuck-in acquisitions.
Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company.
A manager will have several roles on the engagement team including:
Actively participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups.
Develop and manage the data request list that identifies key data, artifacts, and documentation required from the target for the assessment; includes managing related interactions with the bankers managing the process and the client.
Conduct detailed analysis of the target across all areas of assessment, focusing on quantitative and qualitative data gathering, organizing, and analysis.
Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables.
Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance.
Supervise and mentor junior staff
Qualifications:
5-8 years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development.
Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience.
Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables.
Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff.
Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis.
Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy.
Demonstrated ability to translate tech insights into commercial implications.
Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field.
Flexibility to travel at least 75% of time.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Benefits Summary
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click Work Well. Live Well. for more information regarding A&M's benefits programs.
The salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-CP1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$125k-190k yearly 2d ago
Information Technology Professional (IT Support) (Newark)
Us Navy 4.0
Information technology technician job in Newark, NJ
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$75k-106k yearly est. 2d ago
IT Help Desk Asset Technician
Capital Rx 4.1
Information technology technician job in New York, NY
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: NYC Office (4 days/week required)
Position Summary:
The IT Help Desk Asset Technicianassistsin managing our ticketing system, MDM software, and all IT equipment tracking/deployment.
Position Responsibilities:
Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs
Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company
Collaborate with HR team to retrieve equipment from
Collaboratewith internal partner teams toidentifycompliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows;identifyand present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasingandretrieving ofequipment,upgrades,asset tagging,etc.
Promptly respond to user requests via ticketing system/phone calls/IM
Assistusers with access/system issues
Write and update documentation for user reference
Help build andestablishprocedures for newly established team
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Required Qualifications:
2+Yearsexperiencein a Help Desk role (preferably in a medium or larger company)
Acustomer-orientedapproach to problem resolution
Experience maintaining IT Assets within asset management software
Process, intake, and manage hardware repairs
Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only)
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$24-28 hourly 2d ago
Content Management System Specialist
TSR Consulting 4.9
Information technology technician job in Princeton, NJ
84155
**Please only local candidates to Princeton NJ
**MUST have Pharmaceutical or Life Sciences industry experience
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment.
Must have skills:
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Pharmaceutical or Life Sciences industry experience, especially in promotional content management
Familiarity with regulatory review processes and compliance standards
Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments
Experience managing global user bases and supporting multi-country implementations
Pay: $27-28/hour W2
Location: Princeton NJ
Responsibilities:
This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms
It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows
Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMat
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
$27-28 hourly 2d ago
IT Analyst
Cypress HCM 3.8
Information technology technician job in Bridgewater, NJ
This is an exciting opportunity to join a growing global company in the medical equipment industry! This role is responsible for managing the company's response to IT-related requests that have been submitted by our customers. The IT Analyst will utilize a combination of their project management skills, knowledge of company products and services, and input from multiple subject experts to respond to customer's needs.
Responsibilities
Draft, review and execute responses to IT inquiries submitted by current and prospective customers regarding company products and services, ensuring compliance to company policies and procedures.
Complete security assessments, both technical and organizational, for all lines of business (Clinical Labs, Immunohematology, Point of Care, and Molecular).
Primarily support North America, but complete global requests when necessary.
Understand the customer's requested solution and how to position company products, messaging and services.
Work cross functionally to ensure internal alignment, delivering responses that clearly articulate the company's product and service differentiators to attract and retain customers.
Task and assign proposal content as needed for subject matter experts' sections, following up with section owners to ensure timely and accurate content delivery.
Meet established SLAs, such as two-week turnarounds for standard requests.
Manage database of FAQ/Responses by line of business and instrument.
Create best in class content to act as a competitive differentiator.
Participate in projects and initiatives as required.
Qualifications
Experience in IT analytics or relevant.
Any experience or knowledge with security ideal.
Project management and organizational skills.
Customer centric approach in resolving customer needs and inquiries.
Pay Rate: $28-$30/hour
$28-30 hourly 1d ago
Human Resources Information System Specialist
LHH 4.3
Information technology technician job in Passaic, NJ
About the Role
We're looking for an HR Systems Specialist to keep our client's HR tech running smoothly and their data accurate. You'll handle Tier 2 HRIS support, manage leave processes, and own day-to-day system administration across platforms like HRIS, ATS, and LMS. This role is all about precision, problem-solving, and partnering on projects that make HR better.
What You'll Do
System Support & Administration
Resolve Tier 2 HR system issues (data fixes, access problems).
Manage user access, permissions, and training assignments.
Keep data clean with audits and lifecycle updates (hires, transfers, exits).
Deliver HR reporting for headcount, turnover, compliance, and dashboards.
Process Optimization
Streamline workflows and improve system efficiency.
Assist with configuration, testing, and new feature rollouts.
Create job aids and documentation.
Spot trends in tickets and recommend fixes.
Leave Management
Support FMLA, disability, parental, and state-mandated leaves.
Coordinate with third-party administrators.
Communicate eligibility, pay impacts, and return-to-work details.
Ensure compliance with federal, state, and company policies.
What You Bring
Education: Bachelor's in HR, Business, Info Systems, or equivalent experience.
Experience:4-6 years in HR, including HRIS and leave management.
Familiarity with UKG.
HR Shared Services or HR Ops background preferred.
Skills:
Bilingual (English/Spanish).
Strong analytical and Excel skills.
Detail-oriented with a knack for data accuracy.
Excellent communication and ability to train end users.
Knowledge of FMLA, ADA, and state leave programs.
The client offers medical, dental, paid company holidays, and up to 15 days PTO.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance
$57k-78k yearly est. 5d ago
IT Support Specialist
Prc Management Co 4.6
Information technology technician job in Red Bank, NJ
Full-time Description
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Salary Description Range: $55,000 - $70,000 annually
$55k-70k yearly 45d ago
Tech Support Specialist
Advocates 4.4
Information technology technician job in New York, NY
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities
Daily Troubleshooting & Support (50%)
Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system.
Monitor daily reports and logs for errors.
Serve as the first line of support for internal teams experiencing operational tech issues.
Escalate and coordinate fixes with engineering as needed.
Onboarding & IT Support (20%)
Set up accounts, access, and tools for new hires.
Maintain software licenses and user permissions across platforms.
Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.).
Systems & Process Improvement (30%)
Analyze recurring issues and implement improvements to reduce future problems.
Collaborate with operations and engineering to design scalable, reliable systems.
Create documentation and internal guides to streamline troubleshooting and onboarding.
Qualifications
Experience: 2-4 years in a technical operations, IT, or support engineering role.
Skills:
Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations).
Comfortable navigating and fixing issues in Salesforce or similar platforms.
Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting).
Mindset:
Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again.
Detail-oriented but able to see the bigger picture when designing processes.
Thrives in a fast-paced, mission-driven environment.
$33k-39k yearly est. Auto-Apply 60d+ ago
IT Roles
Alpha Technologies Usa 4.1
Information technology technician job in New York, NY
We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications
Must have valid working Visa of US
Citizens and GCs are preferred...
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$49k-106k yearly est. 2d ago
Entry Level IT jobs
Beta Soft System 3.8
Information technology technician job in Jersey City, NJ
Beta Soft Systems is a leading provider of InformationTechnology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources.
Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations.
Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more.
Job Description
(Positions all across the USA)
Entry level jobs for Freshers/ Recent Graduates
Experience: 0-3 Years
1.
Software Tester/ QA Tester :
This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.
2. Entry Level Business Analyst:
Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements.
Qualifications
For Software Tester/ QA Tester:
Eligibility Criteria
A recent degree in Computer Science, Engineering, or Electrical Engineering.
Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered.
Freshers with the above stated technical skills will also be considered.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Detail orientated
Analytical thinker
For Entry Level Business Analyst:
Eligibility Criteria
A recent degree in MBA, Computer Science or Engineering.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Proven organizational skills with strong attention to detail
Strong verbal and written communication skills
Strong decision-making and problem-solving skills
Effective interpersonal skills and ability to work in a team environment
Additional Information
Benefits
Placements with Fortune 500 clients.
H1B Sponsorship for student's Visa
Salary hike after 6 months on the project
Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
$71k-115k yearly est. 60d+ ago
IT Assurance Experienced Senior, Technology Risk Assurance
BDO Global 4.8
Information technology technician job in New York, NY
An Assurance Experienced Senior, Technology Risk Assurance is responsible for planning of IS audit process and completion of testing and analysis of client software systems. In this role, the Assurance Experienced Senior, Technology Risk Assurance will be charged with documenting and testing general controls in a wide range of technology environments to analyze system security and access controls, backup recovery procedures and IS organization and administration practices.
Job Duties:
* Documents and tests application and automated controls on a wide range of software application packages
* Prepares audit reports and recommendations associated with IS audit work performed
* Identifies opportunities to utilize computer assisted audit techniques (CAATs) and managing the implementation of those techniques, as appropriate
* Participates in the review of internal controls based on Sarbanes-Oxley Act requirements
* Communicates to the client areas to strengthen controls, mitigate risks and/or increase efficiency
* Identifies key risks and assesses their impact and likeliness of occurrence
* Recognizes technical concerns or issues and communicates those concerns with IS Assurance management
* Plans and executes the IS audit work on assigned engagements
* Develops and maintains relationships with client personnel and management
* Conducts client interviews to obtain relevant information for non-complex clients
* Performs walkthroughs of client controls
* Documents controls, tests performed and results
* Prepares workpapers in the required format
* Applies IS audit principles and guidelines to non-complex client environment
* Other duties as required
Supervisory Responsibilities:
* Supervises the day-to-day workload of IS Assurance Associates on assigned engagements and reviews work product
* Ensures IS Assurance Associates are trained on all relevant IS Assurance software and resources
* Delivers periodic performance feedback and completes performance evaluations for IS Assurance Associates
* Acts as mentor to IS Assurance Associates, as appropriate
Qualifications, Knowledge, Skills and Abilities:
Education:
* Bachelor's degree in Accounting, Computer Science, or Information Systems, required
* Masters in Information Systems or other relevant advanced degree, preferred
Experience:
* Four (4) or more years of experience of information systems and operational auditing experience, required
* One (1) or more years of supervisory experience, required
* Prior experience working within a public accounting and internal auditing environment, preferred
* Prior experience performing general and application control reviews, preferred
License/Certifications:
* CPA, CISA, CISSP and/or CFE certification, preferred
Software:
* Proficient in the use of Microsoft Office Suite, preferred
* Exposure to various industry ERP applications, highly preferred
Language:
* N/A
Other Knowledge, Skills & Abilities:
* Excellent verbal and written communication skills
* Strong analytical and basic research skills
* Solid organizational skills especially ability to meet project deadlines with a focus on details
* Ability to successfully multi-task while working independently or within a group environment
* Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
* Able to effectively manage a team of professionals and delegate work assignments as needed
* Build and maintain strong relationships with client personnel
* Ability to successfully interact with professionals at all levels
* Intermediate knowledge of internal controls
* Ability to travel up to 30%
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $85,000 - $115,000
Illinois Range: $85,000 - $115,000
NYC/Long Island/Westchester Range: $85,000 - $115,000
$85k-115k yearly 48d ago
DevOps for IT group
Quanta Search
Information technology technician job in New York, NY
A leading HF with HQ in NYC is seeking Dev Ops specialist
Bachelor's in Computer Science
3+ years of experience in DevOps/Cluster Engineer role
Knowledge of CMake and Jenkins
Financial experience is not needed, but would be a plus
Excellent comp package is offered to the right candidate.
Thank you for illuminating hiring with Quanta Search!
********************
$42k-85k yearly est. 60d+ ago
IT Technician Tier 2 - 2575
Bram Auto Group
Information technology technician job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
$55k-95k yearly Auto-Apply 60d+ ago
IT Technician
Digacore Technology Consulting
Information technology technician job in New Brunswick, NJ
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About the Role:
We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills.
Primary Responsibilities:
Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software.
Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS.
User creation/termination app install, printer setups.
Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets.
Maintain and update system documentation using ConnectWise and IT Glue.
Communicate professionally with clients, providing exceptional service and support.
Job Qualifications:
Basic understanding of troubleshooting systems.
Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach.
Ability to diagnose technical issues and provide efficient solutions.
Excellent multitasking skills and adaptability to rapidly changing environments.
Quick learning ability for new software and troubleshooting tools.
Self-motivated with a sense of urgency to meet service commitments.
Recognize when it's appropriate to escalate support tickets.
Strong problem-solving skills and a proactive attitude.
A+ or other relevant certification
Benefits:
Nationwide medical insurance.
Dental insurance.
Life insurance gifted to all employees.
Long-term disability insurance gifted to all employees.
FSA and HSA options.
401k match
Generous paid time off.
Mental health days
Paid certification assistance
We are an Equal Opportunity Employer!
$35k-70k yearly est. 14d ago
desktop shpport
Artech Information System 4.8
Information technology technician job in Princeton, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
POSITION:DESKTOP SUPPORT
LOCATION: WHITEHOUSE,NJ
Duration:1+years
·
Deskside Support Tech.
·
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC.
·
Ability to solve tickets remotely, work with SCCD.
Reply Asap.
Additional Information
For more information, Please contact
Shubham
************
$48k-67k yearly est. 2d ago
IT Datacenter Technician
Nebius Group Nv
Information technology technician job in Jersey City, NJ
Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
New data center development:
We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You'll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.
The role
As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. This is a shift-based role and may also require occasional travel between data center locations.
You're welcome to work in our colocation in Vineland, New Jersey .
Your responsibilities will include:
* Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure.
* Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
* Installation, upgrading and dismantling of hardware based on operational requests and requirements.
* Managing and maintaining the connectivity of fiber optic cables and patch cords.
* Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
* Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
* Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
* Collaborate with key stakeholders, including (teams, executives).
* Lead and manage (specific workflows, processes, projects).
* Monitor and evaluate progress on (specific projects).
We expect you to have:
* 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
* A solid understanding of data center operations, as well as server and network equipment principles.
* Basic proficiency in the Linux operating system and familiarity with command-line tools.
* Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
* Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
* A proactive, responsible and goal-oriented approach to work.
It will be an added bonus if you have:
* Valid Driving License
* Project planning skills
Key Employee Benefits:
* Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
* 401(k) Plan: Up to 4% company match with immediate vesting.
* Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
* Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
Compensation
We offer a competitive rate from $25/hr - 40/hr, based on your experience
Join Nebius Today!
What we offer
* Competitive salary and comprehensive benefits package.
* Opportunities for professional growth within Nebius.
* Flexible working arrangements.
* A dynamic and collaborative work environment that values initiative and innovation.
We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!
$25 hourly Auto-Apply 43d ago
IT Asset Management Technician
Essen Medical Associates
Information technology technician job in New York, NY
: At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: As IT Asset Management Technician, you will play a vital role in the set-up, distribution and recovery of IT assets across Essen Health Care. You will be involved in the full life-cycle of an Asset, from procurement to disposal. Additionally, you will assist in the monitoring and troubleshooting of these assets, through various management platforms.
You will also be involved in company projects and work closely with other departments within IT to optimize and improve business operations, both within IT and companywide. Your work will help support a medium sized healthcare company with over 60 locations across the Bronx.
Responsibilities
Manage tickets on ITSM
-Procure assets through Purchase Order Management System
-Receive, catalogue, record, store incoming assets
-Using multiple device management and tracking platforms
-Set-up, train, schedule and deploy outgoing assets
-Using multiple device management and tracking platforms
-Organize multiple priorities throughout the work-day
-Tickets
-Receiving/Deploying assets
-Recording asset change of status
-Project Work
-Responding to team members via email/message promptly
Qualifications
High School Diploma
· Proficient in English Language
Preferred Qualifications:
· Bachelor's Degree in Technical Field
· Computer Science, InformationTechnology, Engineering
· S.T.E.M.
Required Skills:
· Strong professional writing skills
· Competent with Excel
· Windows and iOS troubleshooting experience
Experience in Active Directory a bonus
· Ticketing system experience
· Knowledge of basic networking concepts
· Detail-orientated individual
· Team player
· Able to juggle multiple responsibilities simultaneously
· Switch between different tasks based on shifting priorities
Able to lift 50 lbs
· This job involves working through the full lifecycle of an asset, including: tracking, storage and transport of electronics-based assets (computers, printers, TV's)
Hours: 9am - 5pm (Mon - Fri) [In-Office]
Hourly: $21-$24 an hour
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$21-24 hourly Auto-Apply 60d+ ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Plainfield, NJ?
The average information technology technician in Plainfield, NJ earns between $25,000 and $95,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Plainfield, NJ
$49,000
What are the biggest employers of Information Technology Technicians in Plainfield, NJ?
The biggest employers of Information Technology Technicians in Plainfield, NJ are:
Digacore Technology Consulting
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