Information Technology Technician Jobs in Prosper, TX

LOCALS ONLY PLEASE / DAY SHIFTS / Friday to Monday REQUIRED THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** IT Technical Support Associate Duration: Long Term Ongoing Project with NO end Date Location : 100 % Onsite ( Weekend Shifts ) --- Lewisville, TX This position is a “Technical Support Associate” supporting our 3rd \ weekend shift in Lewisville, TX. After training during our normal hours, this person would move to the weekend shift. Shift Timings: (1hr Lunch): Friday 9:30 am - 6:30 pm Sat & Sun 6:00 am - 7:00 pm Monday 8:00 am - 5:00 pm. The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems. Primary Requirements/Skills • 2+ years of relevant experience working in Information Technology supporting and troubleshooting Computers, Printers, Server(s), and other Network issues in a corporate network environment. • Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP • Excellent verbal and written communication skills and attention to detail. • Must possess good time management, organization, and multi-tasking skills. • Solid analytical and problem-solving skills. Primary Technical Requirements/Skills • Knowledge of computer operations and their interfaces • Working knowledge of communications protocols and networking technology and hardware • Working knowledge of IT infrastructure architecture. • Windows 10 desktop implementation and support • Microsoft Office and Office 365 services. Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********

Onsite in Addison, TX Role Type: Full-time (Open-ended contract, annual extensions) About Our Client Our client is a leading provider of custom-built data centers designed to meet the specific needs of its customers. The company offers scalable, flexible, and sustainable data center solutions, ensuring high performance and reliability. With a focus on rapid deployment and operational excellence, our client serves a diverse range of industries, including cloud providers, enterprises, and service providers, delivering robust infrastructure that supports critical IT operations. Their commitment to innovation and customer satisfaction makes them a trusted partner in the datacenter industry. Job Description The Senior Desktop Technician is responsible for supporting PC based computers and related equipment for users and for providing technical expertise, experience and documentation/project coordination as required to install or repair hardware/software and resolve technical problems. Duties and Responsibilities Act as the primary contact for internal users via a ticketing system (ServiceNow) Proficiency in using ticketing systems to document ticket progress Strong understanding of IT best practices with regard to user permissions, backups, approval processes Dependable, reliable performance under all circumstances with an eye on continuous improvement opportunities Act as a second level support for Helpdesk colleagues Basic administration in Entra AD and M365, including adding/removing/troubleshooting users and groups, checking sign in logs, adding/removing licensing Microsoft Office365 - Troubleshooting of clients Outlook, OneDrive, and Teams, including remote clients Administration of Exchange Online; forwarding mail to other accounts, and adding aliases, managing shared mailboxes and permissions Windows troubleshooting for common issues like time zones and printing Working Knowledge of Entra/Azure, Endpoint Manager, AutoPilot Stays informed about the overall technical direction of the company's IT solutions and security, including software roadmaps, upcoming releases, and new patches or fixes Keeps detailed Standard Operating Procedure (SOP) documentation for all deployed enterprise IT solutions Experience with RMM solutions like ConnectWise, NinjaOne, DattoRMM Working knowledge of migrating or creating new SSO connections in Azure Solid understanding of troubleshooting Internet connectivity as it pertains to IP subnetting, DHCP, and DNS Enjoys documentation and keeping it up to date Required Experience/Skills Advanced knowledge of PC desktop support Advanced knowledge of local and network printer support 4-6+ years' experience in the following: Microsoft 365, Azure/Entra Active Directory, Microsoft Exchange, SharePoint online MDM, Intune, and MFA Support experience Basic knowledge of Networking Excellent customer service-related skills Basic knowledge of ticket-based tracking systems Ability to communicate comfortably with clients at all levels from non-technical staff to C-Suite Executives Additional Requirements Excellent verbal and written communication skills Ability to work with minimal supervision Strong analytical and problem-solving skills Valid driver's license Dependable transportation Ability to work some nights and weekends and as required Must be able to lift 50 pounds Preferred Certification in Microsoft Azure Fundamentals, Security Fundamentals Certification in Dell Hardware Associate Degree in Computer Science or equivalent ITIL v3 certification Pay & Benefits Summary Competitive salary Health benefit plan options and 401K Annual contract with potential extensions Opportunity for professional growth Call-to-Action Apply Now! Join our dynamic IT support team and help drive technological excellence! Keywords IT Support | Desktop Support | Microsoft 365 | Azure | ServiceNow | Networking

Tier 1 Help Desk Associate Type: Long-term Contract Work Setting: Onsite We are seeking a Tier 1 Help Desk Associate to provide frontline support for our hardware and software platforms. This role is critical in ensuring smooth operations by troubleshooting desktop and laptop environments, addressing connectivity issues, and delivering outstanding customer service. You will manage and resolve user concerns, escalating complex technical problems to the IT Engineering team when necessary. Key Responsibilities Technical Support: Provide assistance for platforms such as OneDrive, Citrix, Microsoft 365, Teams, Windows 10/11, and Active Directory password resets. Support VPN, mobile email configurations, MFA (Google Authenticator), and printer installations. Hardware & Software Deployment: Assist with configuring and deploying new hardware and software as needed. Collaborate with end users to upgrade and image computers. Help Desk Operations: Deliver remote and onsite support using the ConnectWise ticketing system. Document troubleshooting steps and resolutions for future reference. Monitor and promptly respond to IT help desk requests via email or ticket tracking system. Prioritize and process tickets based on urgency, maintaining clear communication with users throughout the resolution process. Customer Service: Demonstrate exceptional communication and problem-solving skills to ensure user satisfaction. Maintain a high standard of customer service during interactions. Escalation & Reporting: Escalate unresolved issues to the Lead or Manager for further resolution. Provide updates and summaries of recurring issues to management. Other Responsibilities: Be available for on-call and after-hours support when needed. Handle special projects or tasks as assigned by the Manager. Qualifications Strong problem-solving and troubleshooting abilities. Excellent communication and customer service skills. Experience with ticketing systems like ConnectWise is preferred. Ability to multitask and prioritize tasks in a fast-paced environment.

Capstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal ethics. You must be able to develop professional and personal relationships with co-workers and end-users, and you must be a positive and people-oriented person with excellent oral and written English communication skills. Attention to detail is a must. Direct Hire Salary: $60-$70k On-Site in Plano, TX Summary: Install drivers / hardware New user set ups (set up new login profiles, printers, shortcuts, mapped drives, etc.) Hardware support (desktops, laptops, printers, etc.) 1st and 2nd level troubleshooting Assist with higher level tasks when needed Qualifications: Intermediate knowledge of networking (wired and wireless) Intermediate knowledge of Active Directory (adding/deleting users, group policy, permissions) Office apps (documents, spreadsheets primarily) Desktop Support knowledge within a corporate environment (domains, DNS, etc) 1st to 2nd level troubleshooting skills (some issues will require more than basic PC knowledge) Great attention to details Willing to learn new tasks / skills Good written and verbal communication skills Pleasant personality and ability to clearly communicate with people. Must be able to succeed in a dynamic team environment and be open to overtime when necessary Benefits Summary: Health / Dental / Vision Insurance Life / Disability Insurance

We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities. Schedule: will start initially 8a.m. to 5p.m. for at least, minimum 6 to 8 weeks to train before going on overnight/3rd shift (2a.m. - 11a.m.) as permanent hours. Primary Responsibilities: • User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archiving user data. • Technical Support: Provide desktop and laptop support, including imaging and re-imaging devices, coordinating shipping, delivery, and returns of IT equipment. Provide remote and on-site support, particularly for overseas team members. • Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction. • Documentation: Manage and update IT requests and tickets to support users and clients, assist with technical documentation to improve internal processes. • Asset Management: Participate in IT asset management and assist with IT projects, such as infrastructure upgrades. • Collaboration: Work with the IT team to ensure smooth day-to-day operations and continuous improvement of IT services. Assist overseas IT team members with tickets and issues, maintaining Quality Assurance (QA) & SLA times. Work Environment, Hours, & Benefits: This position will cover the overnight shift from 2:00 AM to 11:00 AM (Central Time), Sunday to Thursday. Training will take place over six to eight weeks during normal business hours before transitioning to the overnight shift. This role is based in our Dallas corporate office, near the 635 and 75 High Five Interchange. Specific days for on-site versus remote work will be determined based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time. Help Desk Qualifications / Skills & Requirements: • Problem-solving skills • Basic Computer & LAN knowledge • Excellent verbal and written communication skills (English proficiency required) • Documentation & Procedure skills • Operating systems knowledge • Phone skills • Customer service focus • Quality Focus • PC proficiency (Microsoft Operating Systems, Microsoft Office) • On-Prem & Azure Cloud knowledge Preferred Qualifications (Not Required): • Linux & Mac OS knowledge • Bilingual (Hindi/Telugu) proficiency, though English is mandatory • Pursuing or recently completed a degree in Management Information Systems, Computer Science, Information Technology, or a related field Education, Experience, and Licensing Requirements: • High school diploma, GED, or equivalent • Prior information technology or operating systems experience preferred • Familiarity with basic office software (Windows, Office, Word, Excel, Outlook) • Prior experience or coursework related to IT help desk, desktop support, or systems administration is a plus What We Value: • A passion for learning new technologies and applying them to solve problems. • Leadership abilities, particularly in managing and supporting overseas team members during off-hours. • A proactive approach to IT support and a dedication to improving both systems and customer experience. Why Join Us? This role offers a chance to grow your technical skills, gain valuable hands-on experience, and lay a solid foundation for future career opportunities in IT. With the added responsibility of leading overseas teams during non-traditional hours in a flexible hybrid work environment, this position provides a unique opportunity for career growth. Schedule: will start initially 8a.m. to 5p.m. for at least, minimum 6 to 8 weeks to train before going on overnight/3rd shift (2a.m. - 11a.m.) as permanent hours.

IDR is seeking a dynamic and experienced IT Helpdesk Technician to join one of our top clients in Fort Worth, TX. This is an exciting opportunity to be part of a strategic initiative project, transforming legacy applications to the latest technologies. If you are a team player with a knack for leading and implementing projects from scratch, we encourage you to apply today! Position Overview/Responsibilities for the IT Helpdesk Technician: The person will be responsible for performing technical support over the phone, assisting across the business with their needs. The right candidate will have an understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests! Required Skills for IT Helpdesk Technician: 2+ years experience in a helpdesk/IT support role Hands on experience supporting Windows 10/Office 365 Environment Has A+ Certification What's in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row

Desktop Support The Desktop Support Technician is responsible for providing technical assistance and support to end-users with Windows-based desktop systems. The role involves troubleshooting hardware and software issues, installing and configuring applications, and ensuring the smooth operation of computer workstations and related equipment. Responsibilities: Provide day-to-day technical support for Windows desktop systems, including troubleshooting hardware, software, and network issues. Install, configure, and maintain Windows operating systems (Windows 10, 11) and applications. Assist with setting up and maintaining user accounts, permissions, and passwords. Diagnose and resolve technical issues, both remotely and on-site. Perform routine maintenance and updates on systems to ensure security and efficiency. Collaborate with IT teams to support server and network infrastructures. Maintain documentation of issues, resolutions, and IT processes. Ensure timely response to support requests and escalate complex issues when necessary. Educate and assist users in using Windows operating systems and applications effectively. Skills/Requirements Demonstrated ability to communicate by phone or in person effectively Demonstrated writing ability Demonstrated ability to achieve successful outcomes in handling difficult situations and customers Knowledge of information technology and products and services Demonstrated analytical and troubleshooting skills Demonstrated ability to work in a challenging environment Shows initiative and acts independently to resolve problems Knowledge of the following technologies: Microsoft Office 365, Microsoft Windows Server, Microsoft Active Directory, Microsoft SCCM, Microsoft Print Services, LAN/WAN Infrastructure, VMWare ESX/Veeam, and Data Backups Knowledge in audio-visual support for Zoom, Microsoft Teams, and similar platforms. #10463

Key Responsibilities: Support users' issues related to hardware, software and ensure that it is resolved on priority. Support onboarding and offboarding of users within defined timelines, IT support during catastrophic events. Configure and Support all End User Devices which includes OS settings, system drivers, encryption, authentication, VPN, and other Access Management software is configured in accordance with Client Policies, Standards, and Guidelines. Perform all imaging of End User Devices(laptops) using the latest Image version which includes image testing and management. Configure and Support conference Devices that reside in conference rooms at Client Locations and provide Support to End Users during team meetings. Support all peripherals connected to End User Devices. Performed Mobile device configuration. Communicates clearly and succinctly both written and orally, have strong leadership skills and presents products and ideas in a business-like manner. Respond to all incoming technical enquiries (telephone, email, and ticket) in a professional, prompt and efficient manner to ensure total customer satisfaction. Performed administrative and engineering functions found in the service design and provided escalation support for problem management. Submit warranty parts requests, where applicable, to the vendor support team. Managed and prioritised incoming emails, tickets and calls in order of urgency and responded accordingly. Performing IMAC requests (Install, Move, Add, Change and Remove). Performed asset management, stockkeeping, and site documentation. Remotely troubleshoot and diagnose issues to increase productivity, and efficiency, reduce travel costs and fast resolution of technical problems. Worked with vendors, clients, carriers, and technical staff and perform other duties as assigned. Provided logistical support to local IT facilities, guiding, and maintaining software and hardware device implementation, and testing. Understanding of operational KPI's and SLA's Capability on following tools would be preferred: Autopilot, Windows 10 Pro/11 with Zscaler, Intune, CrowdStrike, Ivanti, CheckPoint VPN and Office 365 Key Personal Attributes: • Able to Manage escalations • Ability to handle pressure and a natural go getter • Drive process performance to achieve and exceed SLA deliverables • To create a conducive and stimulating environment for the teams to accomplish their goals • Should have a good knowledge of MIS and reporting activities stressing over backend • Should be able to handle client interaction (on calls or in person) • Should have excellent problem-solving capabilities and lateral thinking skills

Our client is seeking a Tier II Help Desk Technician who will provide advanced technical support and systems administration. The role focuses on resolving complex technical issues, ensuring exceptional customer service, and maintaining IT systems effectively. The technician will work closely with the Service Manager and collaborate with team members to enhance service delivery and customer satisfaction. This opportunity is located in Frisco, TX! Duties: Provide first and second level support for service requests related to workstations, servers, printers, networks, and vendor-specific hardware and software Handle IT support relating to technical issues for Microsoft's core business applications and operating systems Support and implement disaster recovery solutions Manage intermediate technical support for WAN/LAN connectivity, routers, firewalls, and security Implement and support remote access solutions (Microsoft Azure, AWS, VPN, Terminal Services, Citrix) Monitor and respond to alerts and notifications from the remote monitoring and management system through service tickets Maintain and review system documentation in HaloPSA Communicate effectively and professionally with customers regarding incident progress, changes, and outages Collaborate with the Service Desk Dispatcher to route requests efficiently Escalate complex service requests to engineer-level support Track time and expenses in ConnectWise Complete assigned training materials in HaloPSA Document all work in service tickets using HaloPSA Desired Skills/Experience: 5+ years of helpdesk and deskside support experience required Ability to provide “white glove” customer service Abbility to be adaptable, work autonomously, take charge, and push outside a “check a box” mentality Ticketing system experience Advanced understanding of operating systems, business applications, printing systems, and network systems Impeccable professional interpersonal and communication skills including telephone, written, listening, and customer care Excellent problem-solving and diagnostic abilities Ability to multi-task and adapt quickly in a fast-paced environment In-depth knowledge of support tools and techniques with the ability to match resources to technical issues appropriately Proficiency in typing and accurate entry of service request details Self-motivated with a strong work ethic Familiarity with HaloPSA and ConnectWise Experience working at a managed service provider is highly desirable Benefits: Medical, Dental, & Vision Insurance Plans 401K offered

This role requires the engineer to be on-site 100% of the time to ensure prompt and effective resolution of technical problems. Key Responsibilities: Provide on-site technical support for desktop computers, laptops, printers, and other peripherals Install, configure, and maintain operating systems, software applications, and hardware components Troubleshoot and resolve hardware, software, and network issues in a timely manner Assist with the setup and deployment of new equipment and technology Perform regular maintenance and updates to ensure optimal performance of IT systems Document and track all support requests and resolutions using a ticketing system Collaborate with other IT team members to address complex technical issues Provide training and guidance to end-users on best practices and IT policies Ensure compliance with company IT policies and security protocols Develop and leverage application centric Key Performance Indicators (KPI's) to identify inefficiencies, streamline processes, and drive informed decisions Offer an outstanding customer experience to all employees

Assist Asset Management team on various tasks: • Hardware/Software Asset Management - updating and maintaining software/hardware assets in asset management system, contacting users to validate asset information, tracking assets through soft audits • Logistics - customer service, quote/order request and tracking, receive inventory and maintain warehouse stock • Maintaining and validating data by helping in IT Audits of physical devices at city locations • Lifecycle management - assist refresh team to verify and validate assets on the annual replacement plan basic training will be provided Other details Will need a valid driver's license and a personal vehicle to move around for the Job. (Mileage will be worked into salary) Will be working with end users hence needs to be presentable in casual business attire.

Role: IT Support Specialist Benefits: $50k-$55k + Benefits Job Type: Full-Time We are looking for an IT Support Specialist to join an exciting logistics organisation. This position will see you operating as the first US based IT hire, collaborating with the established UK team, you will play a key role in developing IT infrastructure to support their growing operations. This is a fantastic opportunity to build the IT function in a dynamic, fast-paced environment. Key Responsibilities Provide 1st and 2nd Line IT support, logging and resolving issues through the Service Desk system. Set up and manage IT equipment, including PCs, laptops, and user accounts for new employees. Configure and maintain networks, resolving connectivity issues and optimising performance. Oversee device management using Intune MDM and ensure security monitoring via Microsoft Defender. Procure IT equipment and manage relationships with suppliers to secure the best value. Monitor IT systems and escalate issues as needed. Provide basic IT training to staff and maintain internal IT processes. Skills and Experience: 2+ years of experience in IT support, including troubleshooting and 1st/2nd Line Support. Network setup and maintenance (DNS, DHCP, VLANs, firewalls). Microsoft 365 (Teams, SharePoint, Exchange, Intune, Defender). Service Desk systems and procurement processes. Effective communication, problem-solving, and organizational skills. CompTIA and Microsoft certifications would be desirable. This is an exciting chance to shape IT operations in a rapidly growing company while advancing your career. If you are proactive, tech-savvy, and eager to take ownership of IT functions I'd like to hear from you.

Akkodis is seeking a Help Desk Support for a Contract job with a client in Addison, TX (hybrid role). Ideally looking for applicants with a solid background in the financial services industry. Pay Range: $20 - $24/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Responsibilities: Provide remote and on-site technical support for customers for both hardware and software. Install new systems at customer sites. Document service issues into a tracking system Support internal IT infrastructure. Analyse, diagnose, and troubleshoot customer inquiries via phone, e-mail, and in the field when necessary. Learn new products and applications as necessary to remain an expert. Support sales team in answering questions and understanding products. Perform basic hardware repair. Handle various miscellaneous tasks associated with product/customer support activities. Provide support for in-house IT hardware/software/network. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Shesh Singh at ************ or ****************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************

Deskside Support Duration: 6 Month Contract with possibility of being hired Pay Rate: 20-24hr Must-Haves: - 1+ years of experience in a deskside or technical support role - Strong communication skills, good personality - Experience with ticketing systems (They use ServiceNow) Bachelors Degree Basic Network and server support Plusses: Experience with Dell Computers SSCM Experience Reimaging experience Day to Day: Insight Global is seeking a Help Desk/Infrastructure Support Technician in the Fort Worth, TX area. This person is going to be doing infrastructure support, supporting internal team members. The client is using ServiceNow for tickets. This person will be deploying hardware, PC's, and resolving tickets sent through ServiceNow. This person will be working 5 days a week onsite and assisting the division with technical issues as needed.

Are you a natural problem solver? You're going to be apart of a tightly knit Desktop Engineering team, where you will be given a mentor and an opportunity to accelerate your career. You can expect to be working with some of the brightest minds in their respective fields, in an environment where work ethic, attention to detail, and structure are at the forefront. You will have a hands-on role in deploying and sustaining the systems and applications directly utilized by end-users and working closely with employees to support their technology needs. You will be work with all users across the business including Traders and Executives, so the ability to provide a “White-Glove” service will be expected. Strong knowledge of Windows operating systems, Microsoft Office Suite and DNS/DHCP will be important for this role, and any scripting exposure with PowerShell or Python for automation. If you have strong AV Support skills this will also be a huge plus. With a starting salary between $80k-120K, in addition to company benefits such as life and medical insurance, you will be rewarded generously for your contribution. Willing to go the extra mile to make a difference in a smaller hedge fund environment? Get in touch. No up-to-date CV required.

Entry Level Healthcare IT Analyst Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. This position is a full-time role that will REQUIRE relocation to a client in the United States. Relocation assistance is provided for the move after the initial training period. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution. · Coordinate projects, and schedule and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1 OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or Research Project Work is highly desired in a healthcare setting · Understanding of how data works and looks coming from different formats is preferred · Ability to travel during training program if necessary

If you love technology and appreciate daily challenges come join us as we partner with the world's leading automaker helping them pave the way for the future of mobility. You will be part of a team built on teamwork, flexibility, and respect on a rapidly maturing project with a broad scope of responsibility. We are seeking a highly skilled Network Specialist to manage, optimize, and secure our z/OS network environment. This role demands deep expertise in mainframe network configurations, data center migrations, and disaster recovery, ensuring seamless connectivity and system resilience. Key Responsibilities: Manage and maintain z/OS Communication Server for SNA and TCP/IP in multi-LPAR environments. Lead data center migration projects, including designing and implementing complex network layouts. Configure and support VTAM, EE, LU, CSSMTP, DNS, NSLOOKUP, USS, and other network functionalities. Ensure secure communication by configuring TLS, managing encryption and certificates, and maintaining Policy Agent settings. Configure and manage printer systems using tools like Spool and VPS for reliable document processing. Develop and maintain Session Manager and multi-session configurations to enhance connectivity and user workflows. Support network-related ISV products, including Connect Direct, Mailbox, and Session Manager. Design and implement disaster recovery configurations, focusing on network layouts, TCP/IP, DNS, and hostnames. Provide 24/7 on-call support to address critical network issues and ensure high system availability. Required Skills and Expertise: Proven Expertise in z/OS Communication Server SNA and TCP/IP -multiple LPAR environments. Proven Expertise in Datacenter Migration and architecture of Network layout. Expertise in VTAM, EE, LU, CSSMTP, DNS, NSLOOKUP, USS and other Network functionality. Expertise in TLS, Encryption, Certificate management, Policy agent configuration. Expertise in Printer configuration supporting products like Spool, VPS etc. Expertise in Session manager and multisession configurations. Expertise in Support Network related ISV products including Connect Direct, Mailbox and Session manager etc. Experience in Disaster Recovery configuration including Network layouts, TCPIP, DNS and Hostname. Support 24/7 Oncall. Benefits: 401(k). Dental Insurance. Health insurance. Vision insurance. We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OrangePeople monthly team meetings, and participate in team-building efforts. Contribute to OrangePeople technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.

White Glove-IT Support Engineer *US Citizens or GC Holders Hybrid in Dallas, TX Job Requirements Bachelor's degree, preferably in Management Information Systems or Computer Sciences 2-4 years of progressive work experience providing IT supporting and implementing end user systems in an enterprise environment Working knowledge of Microsoft Operating Systems, Active Directory, EntraID, GPO, Office 365, Windows Operating Systems, Exchange, and cyber security Experience supporting MDM/MAM solutions Experience supporting VOIP and SIP video conferencing technologies Availability for night and weekend on-call work as well as light travel Knowledge of desktop and server hardware, including performance optimization Fundamental knowledge of IP networking, routing, and system security Install, configure, test, and maintain operating systems, application software, and management tools Experience utilizing PowerShell in management of systems Excellent written and verbal communications skills and strong customer service experience Proven technical documentation skills Insatiable level of technical curiosity Must be physically able to lift and carry computers and other related equipment of up to 50 lbs Preferred Skills: Programming and scripting languages such as Python Knowledge/support Unix/Linux/Docker especially RHEL and CentOS Knowledge of the Securities and Trading industry Knowledge of coding best-practices and version control Knowledge of configuration management systems and automation technologies such as Ansible Exposure to JIRA and Confluence or similar suites or ticketing systems Experience managing projects including milestones and target completion dates Imaging solutions such as Windows Deployment Services and System Center Configuration Manager Exposure to Ansible, Chef, Puppet Software management including repackaging, scripted installations, and deployment Leading technical training, both one-on-one and in group sessions MCP/MCSE/CCNA or equivalent a plus

3 Month Contract-to-Hire Hourly/Contract Rate: $20-21/hr, DOE Arlington, TX (100% onsite work) Must have a valid Driver's License and reliable transportation Must be able to pass a background check & drug screen SUMMARY: The Wireless Device Support/JR. IT Admin will maintain cell phones and wireless devices companywide, perform billing/plan analysis and work with vendors to optimize company-wide usage. Responsibilities include but not limited to: Process companywide requests for cell phones and wireless cards, including requests to move, add, or change service Troubleshoot cell phone and wireless card problems and coordinate actions with end-users, vendors, and IT personnel to correct any interruption in service Monitor use of company-issued cell phones or other devices Train users in cell phone operations Process returns for reissuance or salvage, ensuring corporate data is removed Qualifications: High school diploma or general education degree (GED) is required; Associates degree or equivalent from two-year college or technical school is preferred Relevant IT Certifications is a plus 1+ year of related IT or telecommunications experience - preferred Experience managing & supporting mobile and wireless devices - preferred Technically savvy, quick learner Ability to multi-task and attention to detail Possess strong interpersonal and verbal communication skills Proficiency with MS Office and email About PRG With 20+ years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver's seat of your career, and our team of recruiters will partner with you and support you every step of the way. PRG's dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated's Best of Staffing award for 10 straight years, as well as the Business Journal's Best Places to Work in Dallas, San Antonio and Austin.