Post Job

Information Technology Technician Jobs in Richland, WA

- 120 Jobs
All
Information Technology Technician
Technical Support Specialist
Data Center Technician
Systems Support Specialist
Helpdesk Computer Technician
Technical Specialist
Computer Technician
Information Systems Technician
Desktop Support Consultant
Information Technology Internship
Software Support Technician
Technical Support Technician
Network Technician
Technical Support Associate
Field Support Technician
  • End User Support Specialist

    SISL Global

    Information Technology Technician Job 9 miles from Richland

    The EUC Desktop Support must be effective at working with business partners who are/have experienced less than ideal circumstances during the course of their day interacting with technology. The candidate must be able to flourish in a high-stress environment and endeavor to make said environment fun, disciplined, and rewarding. Be the face of the IT department and work with those inside and outside the department in a clear, convincing, and organized manner. Handle each situation in a manner that is appropriate to the business partner while recognizing and catering to their varied expectations independent of the situation. Take clear and concise notes of issues and present them in a manner that varied teams will be able to understand. Demonstrate considerable knowledge of computer systems and techniques. Individuals will also perform technical work providing support for the operation of computer systems, operating systems, hardware configurations, and network connections. Incumbents in this position are expected to perform assignments with a high degree of independent action and may provide some instruction or assistance to entry-level technicians. Responsibilities of the position include working under direct supervision. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Identify complex problems and review related information to develop and evaluate options and implement solutions. Manage time efficiently and be available during off-hours emergencies. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, and orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs.
    $36k-62k yearly est. 10d ago
  • IT Hardware Technician (Data Center)

    Brooksource 4.1company rating

    Information Technology Technician Job 31 miles from Richland

    *Long Term Contract (6 month rolling basis), possibility of conversion to an FTE * *Shifts: 4x10 Day Shifts or 3x12 Night Shifts * *Pay Rate: $23 /hr. on W2 with benefits * We are looking for Data Center Technicians to join our client's rapidly expanding team! *Responsibilities:* * *Shift Planning & Task Management:* Attend daily team meetings, prioritize and complete hardware tickets. * *Hardware Repair & Maintenance:* Diagnose, repair, and replace components like motherboards, CPUs, RAM, and power supplies. * *Server & Network Support:* Perform server diagnostics, replace networking hardware, and troubleshoot connectivity issues. * *Decommissioning & Upgrades:* Remove old hardware, deploy new servers, and upgrade components as needed. * *Media & Storage Management:* Handle media-related tickets, including video streaming and digital file access issues. * *Documentation & Compliance:* Log completed tasks in the ticketing system and follow data center security protocols. * *Preventive Maintenance:* Conduct routine checks to minimize downtime and ensure hardware efficiency. *Qualifications:* * Computer Hardware experience, including troubleshooting and repair skills. * Computer Networking experience. * Proven experience managing work and priorities through a ticketing system. * Hands-on experience with one or more of hardware platforms (e.g. Dell, HP) *Nice to have:* * Industry-level certification on Server/Network/hardware administration (CompTia, LFCS, RHCSA, LPIC-1, CCNP, CCIE, etc) * An Associate's or Bachelor's Degree, or equivalent experience in an IT-related field. _Eight Eleven group offers Health, Dental and Vision benefits, weekly pay, holiday paid time off and sick leave. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._ Job Types: Full-time, Temporary Pay: $23.00 - $25.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Compensation Package: * Hourly pay Schedule: * Day shift * Night shift Location: * Hermiston, OR 97838 (Required) Ability to Commute: * Hermiston, OR 97838 (Required) Work Location: In person
    $23-25 hourly 25d ago
  • Safety and Environment Technical Support Consultant [PR0103A]

    Prosidian Consulting

    Information Technology Technician Job In Richland, WA

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries including but not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal, and State Government Agencies. Learn More About ProSidian Consulting: ***************** Job Description ProSidian Seeks a Safety and Environment Technical Support Consultant - GSSC (Time and Materials) to support an engagement for the US Dept. of Energy (DOE) Hanford. Preferred candidates present with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal) - SCA Code: N/A. This position is located in the CONUS - Northwest Region. Safety and Environment Technical Support Consultant - GSSC Candidates shall work to support requirements for FY22-SB05 AMSE Technical Support Swim Lanes and statement of work (SOW) while maintaining required qualifications with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal). ProSidian Team Members (# FTe's: 1) work as part of the Engagement Team Cadre to provide Safety and Environment Technical Support on behalf of The U.S. Department of Energy (DOE) - Hanford Site, Richland Operations Office and Office of River Protection - Waste Treatment and Immobilization Plant (WTP), Assistant Manager for Safety and Environment (AMSE) - Environmental Compliance Division (ECD). This Safety and Environment Technical Consultant will assess and summarize weekly and monthly AMSE environmental compliance oversight activities and provide regulatory support to the ECD to start-up and commission the Direct Feed of Low-Activity Waste (DFLAW) facility. The Safety and Environment Technical Consultant will work closely with ECD staff to assess and evaluate contractors' readiness to support the DFLAW operations through implementation of Air Operating and Dangerous Waste programs and requirements. Additionally, The Safety and Environment Technical Consultant supports regulatory inspections at the Hanford site and assist DOE in responding to the regulators' inspection reports. The Safety and Environment Technical Consultant shall support the following scope activities: Provide strategic solutions t --- emerging project challenges/risks such as ongoing maturation of the contractor's Air Operating and Dangerous Waste Programs and interfaces between all the site contractors and AMSE. Complete critical assessments of the contractor's Air Operating and Dangerous Waste Programs as required t --- start-up and commission the DFLAW facility. Coordinate environmental compliance oversight activities with DOE organizations and disciplines t --- ensure the necessary interfaces are in place. 'Perform environmental regulatory and programmatic reviews for adequacy and reliability; ensure compliance with established criteria and sound engineering principles; and identify omissions, discrepancies, inadequacies, and nonconformance with approved criteria. Utilize project management skills t --- support ECD's ability t --- support the DFLAW integrated operational schedule; implement effective, environmental/regulatory risk mitigation strategies, assess cost and schedule impacts due t --- environmental non-compliance issues; and evaluate adequacy/implementability of procedures for implementing the approved permit conditions; and identify areas for improvements in the contractors' permit management, environmental compliance programs, and readiness activities. Support site-wide regulatory inspections, assist DOE in responding t --- inspection reports for accuracy and compliance with the regulations, interact with the regulators for resolution of inspection issues, and maintain configuration control of a comprehensive inspection log for tracking/closure of regulatory inspection open items. Coordinate and perform ECD environmental regulatory oversight activities t --- achieve readiness and start-up of the DFLAW project. Oversight activities will evaluate the effectiveness of the contractor's Air Operating and Dangerous Waste Programs and adherence t --- the permitting conditions. Document oversight results within the Integrated Contractor Assurance (iCAS) database. Brief AMSE, AMTF, AMWTP, and AMRC management and Core Requirement owners on oversight results, technical issues, options for resolution, and facilitate decision-making. Prepare weekly and monthly reports which document the effectiveness of AMSE's oversight of the contractors' environmental compliance and regulatory permitting/inspection activities. Maintain regulatory inspection/permit correspondence logs t --- track, manage and complete ECD actions and activities. Follow-up on AMSE issues, adverse conditions, and other areas of concern. Participate in weekly coordination meetings. Participate on Integrated Project Teams (IPT). The Safety and Environment Technical Consultant shall maintain proficiencies in the following through periodic training: --- HGET --- Radworker II --- Hazwoper 40-hour --- Respiratory #RichlandWAJobs #HanfordWAJobs #TriCitiesJobs #TriCitiesWAJobs #KennewickWAJobs #YakimaWAJobs #PascoWAJobs #BentonCounty WAJobs #FranklinCountyWA Jobs #Jugaad #SafetyandEnvironment Qualifications The Safety and Environment Technical Support Consultant - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. QUALIFICATIONS: Education - BS/BA degree in engineering or physical science. Highly experienced in Environmental Compliance, regulatory implementation, and regulatory permitting/field oversight/inspection activities. Familiarity level knowledge of Safety and Health, Quality Assurance and Nuclear Safety related controls and requirements. Capable of reading, interpreting, and understanding DOE environmental and regulatory oversight/program policies and procedures. Capable of reading, interpreting, and understanding DOE program and project management practices, policies, and procedures. Expert writing skills, proven experience in supporting programs and projects with analysis, tracking, monitoring, assessment, review and coordination. Excellent verbal and communications skills. A knowledge of Microsoft (MS) 365 Word, PowerPoint, TEAMS and/or other MS Office tools. Working level knowledge of Hanford Site mission, activities and priorities. (preferred) Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site contractors. Fully vaccinated against COVID, a granted exception to vaccination for COVID, or able to meet entry and testing requirements for entrance and work in federal buildings. U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office. Other Requirements and Conditions of Employment Apply May be required to complete a Financial Disclosure Statement Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance. TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance (Optional / As Required): Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO *********************** - Reference The Specific Job Title(s). ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $57k-100k yearly est. Easy Apply 60d+ ago
  • Network Deploy Technician , Infrastructure Delivery

    Amazon 4.7company rating

    Information Technology Technician Job 25 miles from Richland

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities • Managing work and priorities through ticketing system and workflows to complete customer requests and projects • Collaborating with various stakeholders to remove project obstacles • Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment • Participating in the migration, basic configuration and rollout of new or upgraded hardware Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - High school or equivalent diploma - 1+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management - Data center experience Industry standard certifications (CompTIA, CCENT, Network+,) - Knowledge of network cabling, optic types, and test equipment - Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters - Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls - Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
    $42k-56k yearly est. 60d+ ago
  • School IT Coordinator

    Diocese of Yakima 3.7company rating

    Information Technology Technician Job In Richland, WA

    Technology School IT Coordinator - Christ the King Parish, Richland Employment Status: 25-30 hours per week Salary Range: $25.00 - $30.00 per hour, Full-time Benefits Information: A comprehensive package of benefits (pro-rated based on hours worked per week): A medical plan, dental, vision, basic life insurance. Employees are able to enroll in our diocesan 403(b) plan. Employees will also receive sick leave, vacation time based on years of service as well as paid holidays. Additional voluntary benefits are available for enrollment: voluntary life, accidental death and disability, and long term care. 403(B) Eligibility: Employees are eligible to participate in this employer paid tax favored retirement plan if they are age 21, and have worked for the Diocese of Yakima for 12 consecutive months, and worked 1000 hours in each 12-month period. Christ the King Parish in Richland, WA is seeking a full-time School IT Coordinator. The School IT Coordinator is directly accountable to the principal of Christ the King Catholic School; all efforts must support and communicate the Catholic mission of the school. The IT Coordinator is responsible for managing and supporting the technology infrastructure within the school. This includes maintaining hardware and software systems, ensuring network and internet connectivity, providing technical support to staff and students, and implementing cybersecurity measures. The IT Coordinator also helps integrate technology into the classroom by supporting educational tools and platforms, training staff, and staying current with technological advancements to enhance learning and administrative efficiency. For a complete job description and instructions on applying, please visit the link to Applitrack: ****************************************************
    $25-30 hourly 1d ago
  • Construction Technology Specialist I

    Granite Construction Inc. 4.4company rating

    Information Technology Technician Job 31 miles from Richland

    Building a career at Granite may be the most valuable thing you could do... Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employees. Our people are our most valued asset and the foundation of Granite's century-old success. We're building more than infrastructure; we are building your future. General Summary This position is responsible for planning, implementing, coordinating, and managing onsite construction technology activities for area and regional operations to ensure operational effectiveness. Essential Job Accountabilities * Supports opportunities for innovation and technology adoption in the field to ensure operation goals are being achieved. * Align technology roadmaps in partnership with the Information Technology (IT) department and field operations to ensure the technology is functioning well. * Coordinate field-based technology capabilities across operations to ensure a valid understanding of our capabilities and processes. * Provide technical support and adoption of technology with construction and materials operations to ensure the project objectives are achieved. * Develop, implement, and administer engineering technology procedures and other work controlling documents to ensure clarification of process and best practices. * Train field in new technologies and assist with project proposals to ensure expediting owner acceptance and implementation. * Coordinate technology resource needs to ensure budgetary goals are met. * Implement best practices across field construction operations to improve Company performance. * Identify new technologies for evaluation by the Construction and Material teams to ensure the responsibilities are to present the justification for implementation from a financial, safety and quality perspective are met. * Perform cut/fill analysis, as well as other take offs for use in estimation and bidding. * Develop and maintained detailed 3D models of civil infrastructure for use in BIM coordination. * Ability to coordinate with construction operations, designers, and owners to ensure that good communication between all stakeholders. * Generate 3D design models, 3D digital drawings, as-built models, as-built figures, documents, and data to enforce quality assurance and control over projects. Education * Bachelor's Degree in Construction Technology, Construction Management, or Civil Engineering required. Years of experience may be substituted in lieu of degree. Work Experience * Minimum 2+ years of construction operations experience with a focus on field technology applications Knowledge, Skills, and Abilities * Proficiency with all MS Office Products, AGTEK Take-off, HCSS, Heavy Bids, and Primavera Scheduling Software * Advanced knowledge of construction engineering technology, codes, standards, plus an understanding of materials, ESG, and other functional roles * Excellent communication and interpersonal skills, plus demonstrated ability to manage projects through varied disciplines * Passion for technology and technology adoption * Willingness to travel to projects within the region as needed Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements/Skills * Valid driver's license * THIS IS A SAFETY-SENSITIVE POSITION SUBJECT TO DRUG AND ALCOHOL TESTING REQUIREMENTS, INCLUDING BUT NOT LIMITED TO PRE-EMPLOYMENT AND RANDOM TESTING. Our Benefits at a Glance: Building tomorrow starts with you, and Granite knows that you can excel only if we support you in and out of the workplace. That is why we offer a broad benefits package that includes paid holidays, sick leave, medical, dental, vision, life insurance, disability insurance, flexible spending plans, as well as special programs for musculoskeletal health, mental wellness, and more. Salaried employees may choose from two PPO medical plans through Anthem BlueCross, including our most popular plan, for which 100% of the premium is paid by Granite for eligible employees and dependents. Employees can also opt into a Health Savings Account (HSA) or a Flexible Spending Account (FSA). As part of our investment in your future outside of the workplace, Granite provides a 100% match on the first 6% of eligible compensation that salaried employees defer into their 401(k) plans, which vests immediately. Benefits may vary for positions located outside of the continental United States. Base Salary Range: $77,643.00 - $116,464.00 Pay may vary based upon relevant experience, skills, location, and education among other factors. About Granite Construction Incorporated Granite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite is a Drug-Free Workplace and Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, or any other protected characteristic. For additional information on applicant/employee rights please click here. Notice to Staffing Agencies Granite Construction, Inc. and its subsidiaries ("Granite") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Granite will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies.
    $77.6k-116.5k yearly 8d ago
  • System Support Specialist I (Technical Writer) 03746 NWSOL

    North Wind Group 4.0company rating

    Information Technology Technician Job In Richland, WA

    Title: System Support Specialist I Schedule (FT/PT): Regular Full Time Travel Required: No Clearance: Ability to Obtain North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company's focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services. POSITION PURPOSE: North Wind Solutions Information Management and the North Wind Enterprise Application Services at the Hanford Site in Richland WA develop and maintain hundreds of custom and commercial-off-the-shelf software applications, as well as provide architecture, infrastructure and security to our client's information management environments. Throughout the North Wind Solutions enterprise, a major modernization effort towards a more effective Software Development Lifecyle and agile methodology is occurring. In this phase of the transformation, the organization must maintain current software development processes while implementing new, agile processes alongside them and ensuring a safe and secure computing environment. Join our IT professionals in providing best-in-class software solutions dedicated to a mission in saving the environment. At North Wind we are looking for people with drive, innovative minds, and technical talents. In this context, the Systems Support Specialist is a technical writing and business process improvement role. The Systems Support Specialist provides support and works with the entire organization, assisting with various documentation assignments, technical writing and other project activities within the organization. The Systems Support Specialist will help drive this evolution by supporting the managers, project managers and software engineers with all phases of Information Technology work and deliverables. ESSENTIAL DUTIES AND RESPONSIBILITIES: This position is responsible and accountable for providing documentation support including development and writing of IT documents, analysis of the organization's documents and documentation process, and other activities related to IT documentation throughout the software development lifecycle. This candidate must be able to develop and maintain positive working relationships with the Information Management team and customers; communicate effectively, verbally and in writing, and exercise sound judgment and discretion. The Systems Support Specialist will assist with all aspects of documentation within the projects and organization under the direction of the Information Management leadership team. Typical duties and responsibilities could include: Analysis and verification of all required IT project documentation Assist and initiate the writing of all software lifecycle documentation Business process analysis and creation of process flow charts, data flow diagrams, and system integration diagrams Assist and support Project Managers in customer and project meetings with requirements gathering and action tracking Assist with the writing of software application test scripts Assist and initiate the writing of user manuals Support document release process Support of required status reports and documents including weekly reports Perform all work safely and in compliance with environmental obligations using the core functions and core elements of the Integrated Safety Management System/Environmental Management System (ISMS/EMS). The Systems Support Specialist will work directly with all levels of software engineers, project managers, managers, and software quality engineers. MINIMUM QUALIFICATIONS: Education and Experience: Bachelors Degree in business administration, communications, computer science or other relevant area of study. Skills and Abilities: You have proven strong organizational skills, as well as working under tight deadlines. You have a commitment to teamwork and collaboration that is grounded in your capacity for empathy. You are passionate about clear communication and equally comfortable with written and verbal communications mediums. You are highly self-motivated and self-directed. You have the vision and mindset to identify, handle, and resolve problems quickly before they become recurring issues. You are a lifelong learner who displays adaptability in the face of changing circumstances. You have a honed sense of professionalism and analytical skill around office procedures and equipment such as telephone communications, business processes, and record-keeping. You have the ability to navigate problems and work independently, with some general supervision. You are proficient in the advanced use of Microsoft Windows, Word, Excel and Adobe Acrobat Professional and have a proven ability to learn new computer programs quickly. You are familiar with software quality assurance and software testing principles. Special Requirements: Occasional Off Hours and Weekend support may be required to support outages, implementations, updates or upgrades. Must pass pre-employment background check. Must pass pre-employment drug screening. Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites. PREFERRED QUALIFICATIONS: 1-2 years of experience as a technical writer. Basic knowledge and experience in technical writing. 1-2 years of technical editing experience. Experience using modern cloud collaboration environments such as Microsoft O365, Teams, and Sharepoint. Experience creating and editing PDF files using Adobe Acrobat or Adobe Creative Cloud Experience developing process flow diagrams using Microsoft Visio or similar tools. Familiarity with Hanford Site or other DOE complex site/government agencies systems, infrastructure and/or processes. Experience working in a Nuclear Quality Assurance (NQA-1) or similar regulatory environment. Familiarity with software application development and software lifecycle documentation. Familiarity with Agile software development methodology and supporting toolsets such as Azure DevOps PHYSICAL DEMANDS: While performing the duties of this job, the employee will be sitting for long periods of time in an office environment, but will also be required to stand, walk, and talk or hear. WORKING ENVIRONMENT: This position is in a remote first environment however this role may require limited time in the office. Work is performed within a typical office environment. The noise level in the work environment is usually quiet. North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline *************** or use the Request for Reasonable Accommodation form to get assistance. North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability. Proof of citizenship will be required as a condition of employment. Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.
    $68k-95k yearly est. 53d ago
  • Level 2 Help Desk Tech

    Peak Networks

    Information Technology Technician Job 9 miles from Richland

    Peak Networks is a leading company in our industry in the region. We provide Managed Services to businesses in the Tri-Cities area. We're are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks. Responsibilities Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat Provide customer assistance Document customer interactions Run diagnostics to resolve customer reported issues Install, make changes and repair computer hardware and software Follow-up with customers to ensure issues are resolved Write technical documents on how to or SOPs Network Administration Update/Create scripts Troubleshooting servers Server administration Qualifications Firm understanding of L2 and L3 networks (VLAN, STP, OSPF) Firm understanding of wireless protocols (802.11, BT, LPWA) Firm understanding of VOIP systems Firm understanding of AD/DS services (AD, GP, and DNS) Firm understanding of MS365 (EntraID, Intune, and Exchange Online) Firm understanding of RMM tools Scripting knowledge (PS, Python, etc.) Knowledge of MDM tools Certifications Active Industry/Vendor networking certificate
    $54k-77k yearly est. 41d ago
  • Budget & Finance Systems Support - US Citizens

    BTI 4.0company rating

    Information Technology Technician Job In Richland, WA

    Business Technology Integrators (BTI) in Upper Marlboro, MD is seeking a Budget & Finance Systems Support for Long Term Contract with Dept. of Energy in Richland WA.SCOPE OF WORK The United States Department of Energy (DOE), Hanford Site, Budget (BUD) and Finance (FIN) Divisions, are in need of business systems support. It is anticipated that the candidate will spend approximately 60% of work hours supporting Budget and 40% supporting Finance. The candidate shall provide business systems support including, but not limited to the following: Data Model Development and Optimization: Build, optimize, and maintain multiple data models within Power BI. These models will serve as the foundation for insightful reporting and analysis. o Leverage best practices to ensure efficient data modeling, including schema design, relationships, and performance optimization. Data Integration and Transformation: Extract data from various sources, including department data warehouses, Excel spreadsheets, SharePoint, and Access databases. Transform and cleanse the data to ensure consistency, accuracy, and relevance. Integrate the transformed data seamlessly into our Power BI models. Custom Measures for Complex Reporting: Develop custom measures using DAX (Data Analysis Expressions) to address complex reporting requirements. These measures will empower users to analyze data from different angles, uncover trends, and make informed decisions. Documentation and Knowledge Transfer: Regularly update a comprehensive desk guide that outlines step-by-step procedures for data modeling, report creation, and system maintenance. Ensure that colleagues can follow these instructions independently, promoting self-sufficiency. Collaboration with IT and User Permissions: Coordinate with our Information Technology (IT) departments to streamline user permissions and access controls. Coordinate with contractors' IT departments to resolve issues with Power BI o Facilitate smooth interactions between business users and IT teams to ensure data security and compliance. Customized Reports and Dashboards: Create and maintain customized reports using Business Intelligence (BI) software, tailored to specific user needs. Visualize data effectively through interactive dashboards, charts, and graphs. o Design visualizations in Power BI by incorporating external Microsoft Excel data into Power BI and transforming the data into Power BI data models Forms and Apps for Data Entry: Develop Microsoft Forms and Power Apps to simplify data entry processes. o Enhance user experience by providing intuitive interfaces for data collection. Training and Capacity Building: Train Finance and Budget division staff in data analytics tools, emphasizing best practices and efficient workflows. Train Finance and Budget division staff on Power BI desktop and Power BI service capabilities Provide short trainings during Finance and Budget division weekly staff meetings on Microsoft tools such as Power BI, SharePoint, Outlook, etc. Foster a data-driven culture within our team. Data Integrity and Collaboration: Collaborate with other offices to improve data collection methods, reporting accuracy, and overall data integrity. Identify opportunities for cross-functional collaboration and knowledge sharing. o Assist in the creation of SharePoint sites for Finance DELIVERABLES Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Candidate will perform duties in a competent and professional manner that meets milestones/delivery schedules as outlined below. Daily Report (beginning of day). Extract and upload Standard Accounting & Reporting System (STARS) data into master data file, check for new records, and update Business Intelligence (BI) analyses to ensure new records are coded correctly. Update Power Pivot lookup and fact tables. Notify users when finished. Monthly Report (end of month). Populate various tables, charts, and dashboards. Monthly Report (after all end of month STARS data is final). Populate various tables, charts, and dashboards. Monthly Report (normally by the 10th calendar day). Report obligation and cost variances to HQ. Secure approval from appropriate DOE official before releasing. Monthly Report (by the last Wednesday of the month preceding the first Monday of the next month). Budget presentations in PowerPoint and SharePoint. Secure approval from appropriate DOE official before releasing. Monthly Execution Summary to HQ (within 3-business days of receipt from DOE). Validate and reconcile information from HQ, submit correct data and narratives to HQ. Secure approval from appropriate DOE official before releasing. Quarterly Site Executive Summary to HQ (within 3-business days of receipt from DOE). Validate and reconcile draft information from HQ, submit correct data and narratives to HQ. Secure approval from appropriate DOE official before releasing. Annual Report (by October 31). Budget Execution Review, in PowerPoint, to HQ DOE. Semiannual reports of a similar nature are occasionally required. Secure approval from appropriate DOE official before releasing. . Publish and update a user manual to help employees: (1) understand the Power Pivot data schema, (2) understand how to navigate and display data, (3) report using Power Query, Power Pivot, Power BI, SharePoint, and Teams, and (4) learn useful tips and tricks how to use Power Pivot, Power BI, SharePoint, and Teams more effectively. Weekly Report. This report will address work accomplished, and deliverable progress to be provided to the technical point of contact. MINIMUM QUALIFICATIONS REQUIRED The candidate shall demonstrate: High school degree or higher education • Skill levels identified below are defined as: Basic: Active involvement involving manipulation of data and presentation of information for at least 6-months Intermediate: Active involvement involving manipulation of data and presentation of information for at least 12-months Advanced: Professional involvement involving manipulation of data and presentation of information for at least 36-months Advanced skill level in Excel Intermediate skill level with Power Query, Power Pivot, and Power BI, including the extensive use of DAX language Intermediate skill level PowerPoint Intermediate skill level with Word Intermediate experience in data mining from large data warehouse(s)
    $59k-88k yearly est. 60d+ ago
  • Traveling IT Field Technician (West Coast)

    Clayton Homes 3.9company rating

    Information Technology Technician Job 31 miles from Richland

    Field Tech Specialist The Field Tech Specialist is a multi-faceted role focusing on support, implementation, adoption, and usage of technology throughout HBG Manufacturing, Supply, and Connect facilities. Since few facilities have a full-time Tech resource, this mobile position serves as a day-to-day point of contact for all things related to technology, visiting select remote facilities/locations once a month. You will interact with Team Members at the facilities, vendors, Team members at the home office including Tech team members and product owners, to ensure optimal rollout and support of our technology solutions and communicate needs for new products. In addition to technical acumen, you must prove proficient in relationship development. A critical element of this role is to develop partnerships with team members at the facility from managers to those on the front line. The role includes duties such as technical engineer, helping with hardware configuration/troubleshooting, and support analyst, assisting with basic computing (e.g., printers, PCs, general tech support). * This role does require travel to various remote facilities located on the west coast - at least one visit a month* Key Focuses of this Opportunity: You will be a key player in helping with modernization efforts, particularly around plant infrastructure, and in developing our enterprise solutions, such as Oracle ERP, Vantage, etc. Responsibilities: * Serve as liaison between HBG facilities and Tech regarding any newly deployed technologies, recommending process changes, identifying possible challenges/opportunities for solutions, and proactively relaying technology-related feedback to Tech business leaders, Business Unit stakeholders, and users. * Work trouble tickets and requests submitted by the facilities you are representing as well as assisting with the same for other regions as needed. * Build relationships across multiple groups within plants to ensure intact feedback loops, resulting in improved adoption and use of technology investments. * Be a day-to-day point of contact across several HBG facilities for all things related to technology. * Be a trusted resource to triage, resolve, and/or escalate any technology issue. * Be the "boots-on-the-ground" representative for Tech groups who provide daily support and deploy hardware/software and other technology to facilities. * Work with Tech Product Owners to provide input on feature/capability requests for various products, including (among others) ClaytonGO, Vantage, and Oracle ERP. * Work with associated Business Analysts to develop detailed requirements for process improvements and defect resolutions. * Work directly with other technology groups to ensure hardware is properly maintained, serviced, secured, and kept under warranty. * Communicate frequently and effectively with HBG Tech on activities, feedback, and opportunities. Requirements: * Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts. * Strong analytical, problem-solving, and project-management skills. * Inclined to roll up the sleeves and take a hands-on approach. * Ability to self-direct and work independently, while also providing status updates and feedback to facility leadership and HBG Tech management. * Proficient in Microsoft Office Suite: Excel, Word, and PowerPoint. * Experience in business and systems analysis, as well as in basic project management. * Bachelor's degree, or equivalent technical and business experience. Preferred Skills: * Ability to translate stakeholder requirements into basic objectives for development, as well as to simplify technical complexities for Business Units and end users. * Ability to travel, preferably living in an area where HBG facilities can be reached within reasonable driving time. * Ability to travel by air to remote facilities outside of driving distance as needed for extended coverage opportunities. Why Clayton Homes: * Consistently striving vertically integrated Berkshire Hathaway company * One of America's largest home builders and leader in housing * Forbes lists: America's Best Employers, America's Employers by State, Best Employers for Diversity, Best Employers for Women * Quarterly profit share bonus program * Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00023 Technology
    $25k-34k yearly est. 60d+ ago
  • IT INTERN/CO-OP - Wallula, WA (Mill)

    PCA 4.3company rating

    Information Technology Technician Job 23 miles from Richland

    As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People • Customers • Trust PCA is hiring 1 Co-op/Internship IT position at our Wallula Mill. Representatives will be conducting interviews with students working towards a B.S. in Information Technology, Computer Science, or related field. Description of role: Nine month Co-Op / Internship Information Technology experience. Principle Accountabilities: Assist with help desk tasks: basic end-user support, deal with any Information Technology related issues - hardware, software, printers, mobile devices and network. Assist with building and deploying computers - Prepare computers, including setting up new computers, clearing data off previously used computers and preparing them for use by another user. Assist with network documentation - labeling physical network taps and create drawing and documentation. Assist in documenting issues and fixes. Inventory and document IT equipment. Lifting and transporting of equipment of various weight. Clean workstations of malicious software, such as viruses, spyware, etc. Perform other related duties as required. Basic Qualifications: Must have completed freshman year of college. Must be pursuing a 4 year degree in in Information Technology, Computer Science, or related field. Must be authorized to work in the U.S. Preferred Qualifications: Juniors and Seniors in college are preferred. Full-time Co-op/Intern Pay and Benefits: The salary range for this position is from $26.00 to $28.00 per hour. Employees (and their dependents) are eligible for medical, dental, vision, basic life, and disability insurance coverage, subject to applicable waiting periods. Employees are automatically enrolled in PCA's 401k retirement plan at the time of hire. Employees are eligible for eleven (11) paid holidays per calendar year. A housing allowance may also be provided (when applicable). All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Other details Pay Type Salary Min Hiring Rate $26.00 Max Hiring Rate $28.00
    $26-28 hourly 35d ago
  • Accountability Collections & Assessment - IMESD Helpdesk Support Collections Specialist 1

    Oregon Public Schools 4.4company rating

    Information Technology Technician Job 48 miles from Richland

    Job Title: Accountability Collections & Assessment - IMESD Helpdesk Support Collections Specialist 1 Helpdesk Support - Collections Specialist 1 Application Deadline 4/20/2025 can be home based from either Pendleton or Hermiston This is a full-time 230 - 240 day per year position (Actual contract days to be determined at time of hire) The hourly rate for this position ranges from $23.36 - $28.05 For a full job description please click the link in the bottom right corner of this posting. IMESD is a PERS employer offering full benefits for employee and family. We also offer tuition reimbursment for professional growth and development. Hear what our Staff thinks about working for IMESD: ******************************************* IMESD is committed to Success for Every Child! **************************** PRIMARY ROLE: This is a helpdesk support position responsible for providing tier one customer helpdesk support for educators in Oregon who have questions about select Oregon Department of Education data collections business rules, data submission, error correction, audit and validation reviews. QUALIFICATIONS: To perform this job successfully, an individual must be proficient in each responsibility and essential function of the position. The requirements listed below are representative of the knowledge, skill, and/or ability required. Individual will hold a valid driver's license and have reliable, insured transportation. If selected for the position, individual will complete a pre-employment background check. EDUCATION/CERTIFICATION/EXPERIENCE: High School Diploma Experience providing customer service support Experience with ODE collections and statewide summative assessments preferred REQUIRED SKILLS: Follow IMESD guidelines, rules and procedures Maintain integrity and confidentiality Exhibit regular punctuality and attendance Manage time efficiently and effectively Prioritize workload to accurately meet job requirements and timelines Cultivate positive and professional relationships, and show sensitivity to individual differences Demonstrate effective communication skills Resolve conflict in a professional manner Express ability to be flexible and cooperative in varying capacities Maintain organization and safety in the work environment Learn new tasks and processes Maintain focus, make timely decisions and complete tasks independently
    $23.4-28.1 hourly 10d ago
  • IT INTERN/CO-OP - Wallula, WA (Mill)

    Packaging Corporation of America 4.5company rating

    Information Technology Technician Job 23 miles from Richland

    As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People • Customers • Trust PCA is hiring 1 Co-op/Internship IT position at our Wallula Mill. Representatives will be conducting interviews with students working towards a B.S. in Information Technology, Computer Science, or related field. Description of role: Nine month Co-Op / Internship Information Technology experience. Principle Accountabilities: Assist with help desk tasks: basic end-user support, deal with any Information Technology related issues - hardware, software, printers, mobile devices and network. Assist with building and deploying computers - Prepare computers, including setting up new computers, clearing data off previously used computers and preparing them for use by another user. Assist with network documentation - labeling physical network taps and create drawing and documentation. Assist in documenting issues and fixes. Inventory and document IT equipment. Lifting and transporting of equipment of various weight. Clean workstations of malicious software, such as viruses, spyware, etc. Perform other related duties as required. Basic Qualifications: Must have completed freshman year of college. Must be pursuing a 4 year degree in in Information Technology, Computer Science, or related field. Must be authorized to work in the U.S. Preferred Qualifications: Juniors and Seniors in college are preferred. Full-time Co-op/Intern Pay and Benefits: The salary range for this position is from $26.00 to $28.00 per hour. Employees (and their dependents) are eligible for medical, dental, vision, basic life, and disability insurance coverage, subject to applicable waiting periods. Employees are automatically enrolled in PCA's 401k retirement plan at the time of hire. Employees are eligible for eleven (11) paid holidays per calendar year. A housing allowance may also be provided (when applicable). All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Other details * Pay Type Salary * Min Hiring Rate $26.00 * Max Hiring Rate $28.00 Apply Now * Wallula, WA 99363, USA
    $26-28 hourly 8d ago
  • Field Support Technician

    HQN

    Information Technology Technician Job 9 miles from Richland

    Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. NOTE: This is a seasonal temporary position focused on dismantling and removing our Wal-Mart kiosks after the tax season ends. We are hiring urgently, and the position will conclude on April 22, 2025. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $22.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $31k-42k yearly est. 9d ago
  • Bilingual Instructional & Classroom Support Technician 1 - Grandview

    Yakima Valley College 3.6company rating

    Information Technology Technician Job 29 miles from Richland

    Our Mission Statement: As a federally designated Hispanic-serving Institution residing on the traditional homelands of the 14 Confederated Tribes and Bands of the Yakama Nation, Yakima Valley College cultivates equity and a culture of innovative and inclusive teaching and learning. Yakima Valley College serves all students holistically, supports all students' learning goals, and fosters achievement within career and educational pathways. We strengthen our communities by providing opportunities for personal enrichment, economic mobility, and sociocultural engagement. Yakima Valley Community College is accepting applications for an Instructional & Classroom Support Technician 1 in the College & Career Readiness (CCR) Department. This is a cyclic, in person, working eleven (11) months, 80 % of full-time classified position, beginning salary is $2,850.12 per month for 32 hours per week, with periodic increments up to $3,794.28, plus a full state benefits package. Reporting to the Dean of College & Career Readiness, under general supervision the Instructional & Classroom Support Technician 1 will assist in preparing materials and equipment for use in a shop, classroom, or laboratory; setting up, maintaining, and operating equipment in accordance with standardized procedures or instructions received from academic or supervisory personnel; assisting students in course work assignments, individualized, and group instruction for development of learning skills such as reading, study skills, or other instructional areas; assisting instructors in presenting course material; and administering and scoring tests. Duties are performed in a clinical environment. Lengthy periods of computer work may be necessary to complete assignments. The Instructional & Classroom Support Technician 1 is required to work effectively and cooperatively in a team environment. The Instructional & Classroom Support Technician 1 is required to work with diverse students, faculty, and staff populations in an efficient and professional manner. Must be able to bend, stoop, and sit for extended periods. Occasional lifting of packages up to 25 pounds may be required. JOB PROFILE: * Prepare materials for use in undergraduate classrooms, laboratories or instructional shops. * Set up assignments, equipment, or demonstration apparatus for classes; service and maintain equipment. * Maintain storage area. * Receive materials and supplies used in classes and store for future use; assist instructors in demonstration of tools, equipment, machinery, apparatus and materials. * Modify equipment, materials and programs as required for individual instructors. * Assist students and instructors in selecting correct tools and materials; assist in setup and operation as required. * Assist instructor with lecture and laboratory material; confer with instructor in establishing and developing assignments. * Perform related duties as required. MINIMUM QUALIFICATIONS: * Bilingual/biliterate: English/Spanish. * Six months to two years of full-time experience/training in the appropriate discipline. * OR Equivalent education/experience. PREFERRED QUALIFICATIONS: * Experience working in a classroom setting dealing with diverse groups of people. * Possess above average computer skills, using MS Office, MS Windows. APPLICATION INSTRUCTIONS: To apply for this position, you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments: * A cover letter describing how you meet the qualifications of this position (a generic cover letter will not be accepted) * A current resume (a resume will not substitute for the "work experience" section of the online application) * Three (3) professional references (personal references do not count as professional) * Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire. * Certifications/Credentials as required for fulfillment of the minimum qualifications. Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application. SUPPLEMENTAL INFORMATION: Candidates invited for interviews may be required to complete a skills test. Candidates may be subject to a Criminal History Background Check as a condition for consideration of employment. "In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire." Yakima Valley College does not discriminate against any person on the basis of race, color, national origin, disability, sex, genetic information, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to the Director of Human Resource Services, YVC, South 16th Ave. & Nob Hill Blvd., Yakima, WA 98902; or call ************. Equal Opportunity - Yakima Valley College (yvcc.edu) Yakima Valley College's Annual Safety and Fire Report is available online at ********************************************** containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call ************. Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible. All positions are subject to funding.
    $2.9k monthly 4d ago
  • It Helpdesk

    Port of Morrow

    Information Technology Technician Job 36 miles from Richland

    The following information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. Provides technical support to users by researching and answering questions; troubleshooting problems; maintaining workstations, mobile devices and LAN performance. Essential Functions/Major Responsibilities: · Completes projects by coordinating resources and timetables with user departments. · Provides support to all Port employees with mobile devices or workstations. · Performs routine maintenance of LAN/Server rooms. · Maintains accurate inventory of hardware and software. · Verifies application results by conducting system audits of technologies implemented. · Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. · Analyze business needs presented by users and recommend technical solutions with completion timeline. · Install hardware and peripheral components. · Load appropriate software packages such as operating systems. · Troubleshoot and resolve user issues/helpdesk calls relative to all software in a timely manner. Job Scope: Job duties vary from day-to-day operation. Incumbent follows established practices and procedures. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the Port. Specific Job Skills: · Ability to sit for long periods of time. · Occasional lifting of 50 pounds may be required. · Broad understanding of computer networking and desktop operating systems and desktop application software and hardware. · Experience supporting mobile technologies ie: laptops, netbooks, iPads, and smartphones. · Excellent oral and written communication and customer service skills. · Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously. · Confidentiality is of upmost importance. Education and/or Experience: · Experience in the most current technologies. · Must possess a valid driver's license, be able to pass a pre-employment drug screen and background check. Job Conditions: · While performing the duties of this job, the employee will be in normal office working conditions but may also require outside work. · Job may require hours that exceed 8 hours per day and/or 40 hours per week during peak periods. · Employee will face numerous interruptions throughout the day.
    $35k-62k yearly est. 1d ago
  • Field Support Technician

    Jackson Hewitt 4.1company rating

    Information Technology Technician Job 9 miles from Richland

    Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician isresponsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. NOTE: This is a seasonal temporary position focused on dismantling and removing our Wal-Mart kiosks after the tax season ends. We are hiring urgently, and the position will conclude on April 22, 2025. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
    $31k-41k yearly est. 8d ago
  • Associate IS Support Technician *Onsite*

    Providence Health & Services 4.2company rating

    Information Technology Technician Job In Richland, WA

    Providence is one of the nation's leading non-profit healthcare systems with 119,000+ caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800+ clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence, and Integrity. Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Serves as the key point of remote support to resolve caregivers' issues, fulfill requests for information technology services. Remote Service Delivery team members must deliver timely and accurate Information Technology support and services to all Providence caregivers, partners, and customers while maintaining a focus on positive customer service experience. Other duties and responsibilities as assigned. Please note the following important details regarding this position: * This role is an onsite position and will report onsite daily as scheduled * This role requires for you to be located within a commutable distance of our office location listed below: * Washington: Richland * Work Week: Monday - Friday * Work Shift: Day * Flexibility to work a weekly on-call schedule, including weekends. On-call shifts are scheduled in advance by the hiring manager based on departmental needs. Required Qualifications: * H.S. Diploma or GED General Studies Preferred Qualifications: * Associate Degree Computer Science, Electrical Engineering, Information Systems, or another related discipline * Coursework/Training Current certification A+, Network+, CCNA, MCSE, RHCE, MCSA, CSA, ACE, CCIE, or MSDBA * 2 or more years of experience in remote or IS field technical support * 2 or more years of Healthcare IS experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $25k-29k yearly est. 2d ago
  • Associate IS Support Technician *Onsite*

    Providencephotonics 3.6company rating

    Information Technology Technician Job In Richland, WA

    Providence is one of the nation's leading non-profit healthcare systems with 119,000+ caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800+ clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence, and Integrity. Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Serves as the key point of remote support to resolve caregivers' issues, fulfill requests for information technology services. Remote Service Delivery team members must deliver timely and accurate Information Technology support and services to all Providence caregivers, partners, and customers while maintaining a focus on positive customer service experience. Other duties and responsibilities as assigned. Please note the following important details regarding this position: This role is an onsite position and will report onsite daily as scheduled This role requires for you to be located within a commutable distance of our office location listed below: Washington: Richland Work Week: Monday - Friday Work Shift: Day Flexibility to work a weekly on-call schedule, including weekends. On-call shifts are scheduled in advance by the hiring manager based on departmental needs. Required Qualifications: H.S. Diploma or GED General Studies Preferred Qualifications: Associate Degree Computer Science, Electrical Engineering, Information Systems, or another related discipline Coursework/Training Current certification A+, Network+, CCNA, MCSE, RHCE, MCSA, CSA, ACE, CCIE, or MSDBA 2 or more years of experience in remote or IS field technical support 2 or more years of Healthcare IS experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $26k-33k yearly est. 9h ago
  • Support Technician

    Elevate 4.7company rating

    Information Technology Technician Job In Richland, WA

    If you have a knack for problem solving and innovation then elevate might be for you. Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service. Job functions are focused on the workstation, basic server, and printing level of network installation and troubleshooting. Must have advanced working knowledge of personal computers and basic networking essentials to include past and present software packages. Prior experience and college degree preferred. Must have or obtain Microsoft Windows 7 within 90 days after start of employment, Office 365, and Cisco Routing & Switching Tech Certification within the first year. After hours and on-call work required. Starting salary range is $30K-$42K (based on experience) Benefits include: * Health Insurance * Paid vacation * Paid holidays * Training and certifications
    $30k-42k yearly 60d+ ago

Learn More About Information Technology Technician Jobs

How much does an Information Technology Technician earn in Richland, WA?

The average information technology technician in Richland, WA earns between $23,000 and $83,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average Information Technology Technician Salary In Richland, WA

$44,000
Job type you want
Full Time
Part Time
Internship
Temporary