Information technology technician jobs in Rochester Hills, MI - 1,028 jobs
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Desktop Support Specialist
Coforge
Information technology technician job in Southfield, MI
Job Title: Desktop Support Specialist
Skills: Level 1.5, Pix boot, SCCM/ intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot,
Experience: 4-6 Years
Job Type: Fulltime
We at Coforge are hiring for Desktop Support Specialist with the following skills:
Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
Should have over 4 years of experience in Deskside support.
Imaging using Pix boot, SCCM/ intune.
Experience in resolving Active Directory 360 issues.
Experience with Bitlocker, MFA & Google DUO.
Experience with autopilot.
Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
Must have experience in supporting hybrid/Remote users in a large enterprise environment.
Graduation or equivalent degree is mandatory.
$39k-56k yearly est. 4d ago
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IT PMO Lead
Youngsoft Inc. 4.1
Information technology technician job in Troy, MI
IT PMO Lead - Governance, Risk & Delivery Assurance
Engagement Type: 6-month Contract-to-Hire
We are seeking a PMO Lead who began their career as a hands-on Project Manager and later evolved into enterprise PMO governance, delivery oversight, and PM coaching leadership.
This role is accountable for running a mature PMO-enforcing governance, owning financial controls, and improving delivery outcomes-while remaining pragmatic and flexible in complex, real-world environments.
Key Responsibilities
PMO Governance & Delivery Oversight
Lead and enforce PMO governance across portfolios and programs
Provide delivery oversight without micromanaging execution teams
Balance governance rigor with operational flexibility
Support hybrid delivery models (Agile, Waterfall, blended)
Act as escalation point for delivery risks, dependencies, and execution issues
Financial Ownership (Non-Negotiable)
Run monthly PMO / portfolio financial reviews
Own discussions related to:
Forecast vs. actuals
Budget variances
Accruals and invoicing gaps
Hold Project and Program Managers accountable for financial accuracy
Partner with leadership on investment decisions and prioritization
PM Coaching & Leadership
Coach and mentor Project and Program Managers
Elevate PM execution maturity across the organization
Apply situational leadership and judgment vs. rigid enforcement
Lead through organizational and structural change
Process Stewardship
Operate within an existing PMO (not a build-from-scratch role)
Use recognized industry models to guide governance and maturity
Ensure processes support delivery outcomes-not documentation for its own sake
Clearly differentiate between:
Process models
Methodologies
Execution practices
Required Experience (Screening Criteria)
12+ years of IT delivery experience
Clear progression from Project Manager → PMO leadership
Enterprise PMO governance experience
Strong foundation in process models such as:
PMBOK / PMI
CMMI
Comparable governance or maturity models
Proven experience with:
Portfolio governance
Financial variance management
PM coaching and mentoring
Exposure to complex enterprise initiatives, including:
ERP systems (SAP / QAD preferred)
Infrastructure and network programs
Plant stand-ups or footprint changes
Hybrid delivery environments
$91k-125k yearly est. 2d ago
IT Desktop Support Technician
Teksystems 4.4
Information technology technician job in Trenton, MI
*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual*
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team.
This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company.
Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis.
Main Duties and Responsibilities:
Deskside support, walk-up bar deskside support hands-on, sit on help desk taking intake calls, base line
troubleshooting, hardware/software issues:
* Targeting 1-3 years of IT Support experience
* 100% onsite role
* Has OT available
* Needs to be open to nights and weekends. (Most are 1st shift M-F but better if open to all shifts and weekends)
L1 Example:
Manage AD/User accounts and requests using Admin.net
Refresh PCs and complete data transfers USMT and MigWiz
Perform Daily system checks including plant data centers, VMs and servers
Troubleshooting plant network systems and infrastructure
Assist with all onsite PC/printer maintenance and hardware issues
Processing access requests for FIS, PFS, email, and other systems
Deploying software packages/updates to multiple PC configurations
Tool disconnects and reconnects through the PFCS system
*Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties*
*We are looking to set up interviews as early as next week*
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ [teksystems.com]() (no space in email address) *
Workplace Type
This is a fully onsite position in Trenton, MI
Pay and Benefits
The pay range for this position is $16.00 - $19.00
*Job Type & Location*This is a Contract to Hire position based out of Trenton, MI.
*Pay and Benefits*The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Trenton,MI.
*Application Deadline*This position is anticipated to close on Jan 26, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16-19 hourly 1d ago
Lead Analyst Financial Information Systems
NSF International 4.3
Information technology technician job in Ann Arbor, MI
As a Lead Analyst Financial Systems, you will play a critical role in implementing and optimizing financial software solutions that streamline processes and enhance efficiency for our Finance team. This position focuses on medium to large-scale projects, typically ranging from 4-12 months, and requires strong expertise in finance systems and project management.
#LI-EA1
$98k-129k yearly est. 4d ago
Computer Field Tech Position- Flint MI
BC Tech Pro 4.2
Information technology technician job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Help Desk Field Technician
Levy 4.2
Information technology technician job in Dearborn, MI
The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position.
Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe CSD Field Technician:
Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas).
Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems.
Interface with internal customers every day - keeping a customer-first mindset.
Manage help desk ticketing queues.
Utilize AI tools such as Copilot daily, contributing to an AI-focused operation.
SkillsThe ideal candidate will have:
2+ years of experience in IT support or field service roles
Strong knowledge of Windows, mac OS, iOS, and networking fundamentals
Familiarity with I0T devices, POS systems, and enterprise applications.
Excellent communication and customer service skills.
Experience with Microsoft Intune, Azure AD, and endpoint management preferred.
Proficiency in PowerShell and automation scripting preferred.
Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred.
Physical Requirements:
Ability to lift up to 75 lbs and work on ladders.
Tolerate noise and temperature variations
Comfortable working in varied environments including construction sites.
Sit, stand and walk for extended periods of time.
Valid driver's License with good driving record
Willingness to travel frequently across the Midwest.
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$30k-43k yearly est. Auto-Apply 13d ago
Desk side Support
Artech Information System 4.8
Information technology technician job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
$51k-82k yearly est. Easy Apply 60d+ ago
AV\/IT Senior Technician
Renvisioning Technology
Information technology technician job in Canton, MI
AV\/IT Senior Technician
REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company
AV\/IT Design and Integration
Video Collaboration
Networking
Service and Support
Education
Minimum of High school or trade school graduate
Needed Certifications: CTS or CTS\-I, OSHA
Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications.
Looking for a quick learner that is self\-motivated!
Requirements
Ability to work independently with no supervision
Strong understanding of construction and job sites
Deep technical knowledge of AV and IT
A valid driver license, with a clean driving record
Reliable transportation with valid insurance
Attention to detail
Excellent communications skills
Proficiency with Windows and MacOS
Ability to lift 50lbs or more
Work from ladders or lifts
Occasional after hours and weekend scheduled projects
Duties and Responsibilities
Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc..
Maintain a safe working environment
Pull low voltage cabling through conduit and other locations
Terminate connectors of various connections
Build, wire, and troubleshoot equipment racks
Work with programmers and QC teams to insure project completion
Mentor Technicians and Jr. Technicians
Keep warehouse area and work stations cleaned and organized
Perform other duties as assigned
Growth Opportunities
After a waiting period, ability to work on becoming industry certified
REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry
Benefits
Paid Vacation
Paid Holidays
Medical\/Dental
Bonus program
Gym Membership
At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
$41k-81k yearly est. 60d+ ago
Help Desk Support
Collabera 4.5
Information technology technician job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 1d ago
IT Technician
Walbridge 4.9
Information technology technician job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
Information Technology Specialist
Department of Homeland Security 4.5
Information technology technician job in Detroit, MI
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region.
Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region.
Overview
Help
Accepting applications
Open & closing dates
01/09/2026 to 01/15/2026
Salary $74,678 to - $116,362 per year
Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or special rate of the duty location.
Pay scale & grade GS 11 - 12
Locations
Washington, DC
1 vacancy
Boston, MA
1 vacancy
Detroit, MI
1 vacancy
Oklahoma City, OK
1 vacancy
Show morefewer locations (1)
El Paso, TX
2 vacancies
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test Yes Financial disclosure No Bargaining unit status Yes
Announcement number OIT-SMP-12861278-ART Control number 853929000
This job is open to
Help
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Land and base management
Current or former employees of a base management agency.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
Current Federal employees with competitive status; Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees; Current and former Land Management employees who meet the Land Management Workforce Flexibility Act; Veterans eligible under VEOA; Certain Military Spouses.
Duties
Help
Joining Customs & Border Protection will allow you to use your expertise in InformationTechnology (IT) principles, concepts and methods to support InformationTechnology systems and services. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.
In this InformationTechnology Specialist position, you will become a key team member of Homeland Security professionals to provide technology service, implement projects and deploy systems to reduce downtime and maintain operational availability. Typical work assignments include:
* Diagnosing and resolving problems in response to customer reported incidents
* Researching, evaluating and providing feedback on problematic trends and patterns to support customer support requirements
* Interacting with internal and external stakeholders as the Subject Matter Expert to provide IT guidance and solutions and providing customer training as required
* Installing, configuring, integrating, troubleshooting, optimizing and maintaining customer hardware and software to maximize system availability and monitors network performance
* Identifying and specifying information system security requirements and ensuring application of information security/information assurance policies, principles and practices
Vacancies are as follows:
* One in Oklahoma City, OK
* One in Washington, DC
* One in Boston, MA
* One in Detroit, MI
* Two in El Paso, TX
Location Preference: You may select ONE location where you would be willing to work.
Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
Requirements
Help
Conditions of employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* Primary U.S. residency for at least three of the last five years (additional details below)
* All pre-employment processes will be conducted in English
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
* As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
* DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
* Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU.
Qualifications
Basic Requirement: Individuals qualifying based of experience must have InformationTechnology (IT) related experience demonstrating each of the four competencies listed below.
* Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
* Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience.
Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Analyzing, planning, integrating and configuring network systems hardware
* Diagnosing and resolving network problems, hardware/software interface and interoperability problems
* Testing, installing, configuring and maintaining networks including hardware, middleware and software to ensure conformance to national standards consulting
* Evaluating new hardware and software technologies for potential inclusion into the enterprise
Education Substitution: GS-11: Education Substitution requirements for this grade level are located in the education section of this announcement.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Adjusting, modifying and improving InformationTechnology systems
* Diagnosing and resolving problems in response to customer reported incidents involving different platforms, operating systems, applications and desktop configurations
* Installing, configuring, integrating, troubleshooting, optimizing and monitoring network performance
* Providing guidance and solutions in planning and implementing migration activities to ensure successful deployment of technologies
Education Substitution: There is no education substitution at the GS-12 grade level for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
* Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
* Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/15/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a member of the military
* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S. affiliated college or university
* Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Education Substitution: GS-11:Successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. For this position a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying. One year of fulltime graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement. Please see *********** for additional information.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information.
Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.
* Veterans
* Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
* Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link.
* Peace Corps and VISTA
* Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.
* Other miscellaneous hiring authorities
Additional information
Passport: There may be International duty assignments which would require you to obtain and maintain an official passport.
Motor Vehicle Operation: You must possess a valid state driver's license at the time of appointment.
On Call: This position may require the incumbent to be on call 24 hours per day, seven days per week.
Overtime: This position may require uncontrollable, unscheduled overtime in excess of the 40-hour work week.
Physical Demands:
* You may be required to perform lifting and/or moving of equipment up to 50 pounds or climb ladders.
* The work may be performed in an electronics shop, remote sites (which may require alternative modes of transportation), and/or in outlying and remote stations.
* The work may require some physical exertion such as long periods of standing or walking, crouching, or crawling in confined spaces or small work areas.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do notsubmit documents as a PDF Portfolios.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ********************************************************
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics).
To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies:
* Reading Comprehension
* Decision Making
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
* Reasoning
If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the ********************************************************
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
* Your responses to the job questionnaire: ********************************************************
* Your responses to the USA Hire Competency Based Assessment
* Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
* Current CBP Employees are encouraged to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
* Retired former federal employees must submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
* Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click here.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
* You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$74.7k-116.4k yearly 9d ago
IT Support Analyst
Piston Automotive 4.4
Information technology technician job in Pontiac, MI
Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems.
Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Group?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans.
Provide testing and implementation of all personal computer components.
Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner.
Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools.
Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow.
Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Bachelor Degree in Computer or Technology-related field is preferred.
A minimum of 4 years of related experience in the following areas is required:
Windows Client OS deployment and support
Device support (PC, mobile device, printer, desk phone, etc)
Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc)
Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc)
Server management (patching, maintenance, etc)
Equipment inventory, ordering and asset management
Experience in the following areas is not required but recommended:
MS Teams video conference / collaboration room systems
ServiceNow (Incident Management, Change Management, CMDB)
Cisco Call Manager / Unity Voicemail
Must be able to occasionally lift and/or move up to 20 pounds.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EEO Statement:
Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
$47k-67k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology technician job in Clinton, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-79k yearly est. 11d ago
In person interview for a IT Tech Support in Augusta MI (Security+ certification must)
360 It Professionals 3.6
Information technology technician job in Augusta, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging InformationTechnology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Skill
Experience with Polycom and Tandberg video and audio conferencing equipment
Candidates must have active Security+ certification
Candidates must have ability to work autonomously - independent of direct supervision
Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
Qualifications
Skill
Experience with Polycom and Tandberg video and audio conferencing equipment
Candidates must have active Security+ certification
Candidates must have ability to work autonomously - independent of direct supervision
Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
$38k-56k yearly est. 1d ago
IT Support Technician
Ohm Advisors 4.1
Information technology technician job in Ann Arbor, MI
Come work for OHM Advisors, the Community Advancement firm.
With the singular mission ofâ¯Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.
We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.
What You Will Contribute to OHM Advisors
The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the InformationTechnology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability.
Your Responsibilities
End-User Support
Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner.
Troubleshoot, install, and upgrade end-user software and hardware.
Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis.
Work with outside vendors for product-specific support.
Maintain and troubleshoot file sharing systems for use with external users and organizations.
Assist with employee onboarding and offboarding within the scope of assigned duties.
Hardware & Software Management
Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations.
Coordinate shipping and reclamation of computer hardware to and from remote offices.
Maintain proper documentation and storage of deployed and available hardware assets.
Knowledge Management & Miscellaneous
Design and maintain user-focused informational articles and videos covering relevant technology topics.
Generate and maintain team-focused articles and documentation on recurrent issues and known solutions.
Provide guidance and training to other InformationTechnology team members when requested or required.
Assist with company-wide software rollouts and technology upgrades.
Provide on-site support at remote offices and outside of regular working hours as required.
Requirements
1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
Knowledge of computer hardware, software, and mobile devices.
Experience with Microsoft Windows 10 / 11 & Microsoft Office 365.
Excellent interpersonal communications skills.
Preferred Qualifications
Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members.
Working knowledge of modern enterprise computer hardware and software.
Ability to lift and carry devices and equipment of varying sizes and weights.
One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required.
An Associate's or Bachelor's degree in InformationTechnology or an equivalent field of study is preferred but not required.
Relevant industry certifications are beneficial but not required.
Benefit Summary
At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs.
Benefits:
BCBSM Medical, Dental and Vision
Company Profit Sharing
Flexible Spending & Health Savings Accounts
401(k) retirement savings plan with employer matching contribution
Paid professional association membership.
Tuition & Certification Expense reimbursement
Volunteer Service Leave
100% Employer-Paid Life Insurance
Short & Long-Term Disability Options
Career Advancement & Enrichment Programs:
Voluntary Wellness Program
OHM Grad School
OHM University
You can read more about each of these programs on our website.
OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#LI-CC1
$36k-47k yearly est. 10d ago
IT Securtity Risk Specialist
Epitec 4.4
Information technology technician job in Southfield, MI
This position will be responsible for completing Vendor Assessments for the Vendor Risk Management team. This role will primarily focus on the following specific areas of responsibility: -Day-to-day management of Information Security risk identification, mitigation and acceptance processes in coordination with security operations and maintaining program requirements language
-Execution of training, education and awareness of all users, managers and board members regarding Information Security vendor requirements and expectations
-Operational risk planning, mitigation and remediation to address Information Security deficiencies
-Identifying new vendor engagements and renewal of existing vendor assessments. Coordinating distribution and completion of vendor assessment questionnaire
-Reviewing on-site assessment reports, examining risks and controls associated with all aspects of the vendor
-Drafting preliminary findings reports
-Conducting preliminary results meeting with BCBSM and its subsidiaries stakeholders and management staff
-Receiving and review vendor response-action plan, if necessary
-Communicates the results of assessment and-or projects in a clear and concise manner to all levels of management
-Designs and operate key operational and executive metrics, reports and dashboards
Qualifications
5+ years of Vendor Risk Management in the Healthcare space
- Strong knowledge of HIPAA and other applicable Healthcare laws
- Strong understanding of the development and operation of a Risk Management program
Additional Information Extensive experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality and teaming.
- Strong understanding of IT Audit/Information Security control review and remediation plans
- Strong understanding of Information Security and the relationship between threat, vulnerability and information
- Good understanding of risk-based decision-making (i.e. risk analysis, mitigation, resolution, acceptance, etc.)
- Possess a good understanding of appropriate leading-edge governance-enabling technologies.
- Possess a good understanding of regulatory and best practice frameworks in the information security context (HITRUST, HIPAA, HITECH, ISO, etc)
- Strong written and verbal communication skills
$72k-105k yearly est. 60d+ ago
IT Staff Specialist
Hitachi Astemo Ohio Manufacturing
Information technology technician job in Farmington Hills, MI
The IT Project Manager will be highly skilled with a PMP Certification who is responsible for leading Americas technology projects. This role requires exceptional interpersonal skills for stakeholder engagement and strong leadership capabilities to manage project scope, timelines, and success metrics effectively with cross-functional teams.
Key Responsibilities:
Manage full project life cycles, delivering IT initiatives on time, within scope, and budget.
Develop comprehensive and detailed project plans with well-defined milestones and deliverables.
Engage stakeholders through meaningful conversations to understand their needs, manage expectations, and build strong relationships.
Foster a collaborative and accountable team culture that promotes innovation and continuous improvement.
Define clear success criteria for projects and establish metrics to track progress and outcomes.
Identify potential risks early and develop mitigation strategies proactively.
Coordinate cross-functional teams and stakeholders to ensure alignment and effective communication.
Oversee change management processes for live environments, including scheduling, stakeholder notifications, testing, approvals, and rollback planning.
Prepare regular status reports and present updates to stakeholders and executive leadership.
Lead post-project reviews to confirm that comprehensive documentation is completed and appropriate training and knowledge transfer have been effectively delivered to support ongoing operations.
Qualifications:
Exceptional interpersonal and communication skills, with the ability to engage stakeholders and motivate diverse teams.
Strong leadership qualities with the ability to set and achieve strategic milestones.
Problem-solving mindset and strategic thinker with excellent decision-making skills.
Familiarity with project management tools and methodologies (Agile, Waterfall, Hybrid etc.).
Education: Bachelor's degree in InformationTechnology, Computer Science, Business, or related field (preferred). PMP Certification (required)
Experience: Minimum three years proven experience managing multiple concurrent IT or technology projects.
Success Criteria:
Consistently deliver projects on time and within budget.
Establish and meet milestone targets aligned with strategic priorities.
Foster a positive, high-performing team environment.
Identify and address risks proactively, minimizing project disruptions.
Tools and Technologies:
Smartsheet, SharePoint
Service Now
Office 365 suite
ITIL Framework
Working Conditions:
Physical Demands: Required to sit or stand for long period of time. The employee may occasionally lift and/or move up to 25 lbs.
Travel: Some domestic and international travel may be required. Must have a valid driver's license.
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
$65k-93k yearly est. Auto-Apply 12d ago
Specialist IT SAP MM&PP
Kautex Textron Gmbh
Information technology technician job in Troy, MI
Specialist IT SAP MM&PP(Job Number: 336986) Description Kautex is a global company with over 30 plants in 13 countries. As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of plastic fuel systems and beyond.
From battery enclosures for use in hybrid and full battery electric vehicle applications to autonomous cleaning systems, we are advancing solutions for the era of new mobility.
Our portfolio also covers high-quality industrial packaging and cast camshafts.
Embracing the transformative venture, Kautex is part of a network of global businesses, offering some of the most advanced technologies and services the world has ever seen.
We foster career growth, drive groundbreaking talent programs, and champion equal opportunities and sustainability in our business practices and products.
By working together as one team and supporting one another, amazing things happen.
We push the boundaries of what's possible, soar to new heights and reach for the extraordinary, being recognized by prestigious awards such as Fair Company, Great place to work (Silao), MINT minded company, or Ecovadis Platinum.
We can`t wait getting to know you and share more about our values and local benefits.
What awaits you:· Define, modify, create and defend process templates within SAP modules· Support the detailed design down to process step level· Customize the application or instruct consultants, therefore create and update necessary documentation· Support SAP application as 2nd Level supporter· Setup functional specifications for Forms, Reports, Interfaces, Conversions and Enhancements· Instruct 1st Level support before new processes/settings go live· Support security team on security roles· Execution of Integration & Regression Test activities· Improve and optimize application together with Business Key Users· Meet the business's desire for functionality and/or technology that will be a true competitive advantage· Independently prioritize and resolve customer requests, work as subject matter expert for SAP MM & SAP PP, production break-fixes, ad-hoc reports and enhancement requests· Provide excellent customer service to SAP users, communicating timely and professionally· Manage external Service Provider, the related budget and ensure that defined service level agreements are meet· Ensure a safe, secure, and legal work environment· Contribute to SAP project rollouts· Work on moderately complex tasks to enhance existing solution, identifying, evaluating, recommending options and implementing solution Qualifications What you'll need to succeed:· Bachelor in IT or IT/Economic or equivalent education level· Minimum of 2-4 years SAP IM/MM experience· Minimum of 2-4 years SAP PP/SFC experience· SAP Certification and S4/HANA experience is a plus· ITIL Certification is a plus· Experience with Inventory control, Goods receipt and Warehouse Management is a plus· Experience in planning tools like (APO, LMPC,etc) and MES is a plus· Experience in working in a multi-national company and willingness to travel is preferable· Knowledge of MRP planning is a plus· Knowledge of SAP PI/PO integration is plus· Experience in the automotive industry is a plus· Knowledge of Electronic Data Interchange (EDI) is a Plus· Knowledge of PC standard applications (MS Office365) EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: KautexPrimary Location: US-Michigan-TroyJob Field: InformationTechnologySchedule: Full-time Job Level: Individual ContributorShift: First ShiftTravel: Yes, 10 % of the TimeJob Posting: 01/05/2026, 2:55:22 PMWorksite: Onsite
$65k-93k yearly est. Auto-Apply 5h ago
Information Technology (IT) Internship (Summer 2026)
MacLean-Fogg 4.3
Information technology technician job in Plymouth, MI
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an InformationTechnology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in InformationTechnology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.
$18-25 hourly 45d ago
IT Compliance and Controls Specialist
Optechus
Information technology technician job in Auburn Hills, MI
OpTech is an award-winning talent management firm providing InformationTechnology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you!
Job Description
Candidate will play a critical role in helping the organization identify emerging risks and navigate through a rapidly changing environment. Responsible for independently executing assigned audit and advisory activities, primarily providing coverage of Compliance. The role utilizes sound, seasoned analytical skills and technical expertise to provide consultation to management regarding emerging control practices associated with newly developed products, branding, and overall strategy. Responsibilities also includes assisting with development of audit strategy and refining internal processes for the sound application of risk based practices
Qualifications
Requirements:
• Strong IT controls background; experience with service delivery and execution of projects that adhere to COBIT's best practices
• 6+ years design and implementing controls and monitoring of those controls
• Hands-on experience collecting requirements, documenting processes and creating controls libraries
• Must be able to work independently with little direction, able to multi-task and operate quickly
• Knowledge of full SDLC process
• Experience creating Compliance Project scope and work streams to attain compliance goals.
• COBIT certified highly preferred (v5 preferred)
• Finance/Banking experience preferred
Additional Information
Experience Preferred:
• Experience creating Compliance Project scope and work streams to attain compliance goals.
• COBIT certified highly preferred (v5 preferred)
• Finance/Banking experience preferred
.
$65k-93k yearly est. 1d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Rochester Hills, MI?
The average information technology technician in Rochester Hills, MI earns between $30,000 and $109,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Rochester Hills, MI
$57,000
What are the biggest employers of Information Technology Technicians in Rochester Hills, MI?
The biggest employers of Information Technology Technicians in Rochester Hills, MI are: