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Information technology technician jobs in Rochester, MN

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  • Desktop Support Engineer

    SISL Global

    Information technology technician job in Rochester, MN

    Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process
    $43k-64k yearly est. 4d ago
  • STUDENT: IT Support Associate/IT

    University of Northwestern St. Paul 4.0company rating

    Information technology technician job in Minnesota City, MN

    Title: STUDENT: IT Support Associate/IT VP Area: VP - CFO Department: Information Technology $13.00 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: To deliver front-line technical assistance to faculty, staff, and students by troubleshooting basic technology issues, resolving common hardware and software problems, and escalating more complex concerns to full-time IT staff when necessary. Key Responsibilities: * Provide a high level of customer service to staff, faculty, students, and outside customers * Troubleshoot and resolve computer hardware/software issues in a timely manner over the phone, in person, or using a remote-control application * Utilize various software tools and application to resolve end-user issues * Create and update knowledgebase articles * Assist with technology-related questions and issue * Assist with sound and video as needed * Perform other duties as requested or assigned. Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. Qualifications: * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Strong technical and troubleshooting skills with Windows and Mac operating systems * Desire to learn more about technology * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Flexibility: Willingness to work occasional evenings as needed. * Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities. * Background Check: Must pass initial background check as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=33ce47f1fa17a60744a**********dfb&postfix=1_1">
    $13 hourly 5d ago
  • Computer Field Tech Position-Rochester MN

    BC Tech Pro 4.2company rating

    Information technology technician job in Rochester, MN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Rochester, MN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $39k-55k yearly est. 60d+ ago
  • Registered Client Relationship Analyst

    15 Ms Investment Mgmt

    Information technology technician job in Rochester, MN

    Registered Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA/team Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team Assists Financial Advisor(s) / team in delivering against their business plan and client service model Supporting the Financial Advisor/ team marketing strategy (e.g, website maintenance) Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams Remaining current on all policies, procedures and new platforms Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with Financial Advisor / teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred Knowledge/Skills Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multitask Goal oriented, self-motivated and results driven Reports to: Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Salary range for the position: $34,320 - $90,000 / Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 10 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit benefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $34.3k-90k yearly Auto-Apply 10d ago
  • Dairy Technical Specialist

    Amvc Employee Services

    Information technology technician job in Zumbrota, MN

    This position will provide technical support for milk harvest, cooling, and storage equipment as well as dairy herd and facilities system management technology. This dynamic role uses both computer and mechanical skills to plan, install, and maintain dairy equipment and technology used on farm. Essential Duties and Responsibilities Provide solutions for milking and cooling equipment and herd management software system issues for our customers Troubleshoot problems remotely and on-site with customers and MLS service and installation technicians. Assist with system setup and configuration. Conduct maintenance when needed Manage multiple tasks Work on-call, as needed Document software, hardware, and warranty issues Support the sales process and provide technical consultation Assist with testing, quality control and documentation Maintain close cooperation and communication with the route, sales, and installation teams Assist with office IT issues, as needed Performs other duties as assigned Qualifications (Skills/Abilities Required) Dairy farm background or on-farm management experience Strong work ethic with mechanical aptitude and the ability to read and follow directions Familiarity with computer networking Excellent customer service skills through phone, email and in person interactions Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers Dairy herd management software experience a plus Overnight travel up to 30% of the time Education Education: Bachelor's or associate degree with dairy or technical emphasis Excellent written, verbal and Microsoft Office skills
    $62k-102k yearly est. Auto-Apply 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology technician job in Rochester, MN

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Technology Specialist - District Wide

    Byron Public Schools 3.6company rating

    Information technology technician job in Byron, MN

    Technology/Technology Specialist II Date Available: 01/05/2026 Additional Information: Show/Hide Date of Availability: 01/05/2026 Date of Availability: January 5, 2026 Date Closing: Until Filled Full time Year Round Position We are looking for an innovative, enthusiastic, technology support specialist who enjoys working with children and adults and has a passion for technology to join Byron Public School's team! This position is a full time, year round position working 40 hours a week. This position will require travel between school buildings based on needs. Please apply on the district's website or visiting ***************************************************************************** Any questions please contact Jen Hegna, Director of Information and Learning Technology, *************************. Qualifications * High school diploma * Solid, independent and collaborative work ethic * Two years computer related experience and competencies preferred * Possess good, professional, personable communication skills * Ability to understand and communicate technical issues and solutions in a non-technical manner * Excellent time management skills and ability to work on multiple projects at one time Hourly wage is $21.75 - $28.25 depending on experience. Benefit information can be found in the support staff agreement. Job Goal: The primary responsibility shall be to provide technology support to district staff and students to assist them in meeting their educational goals.
    $21.8-28.3 hourly Easy Apply 9d ago
  • Service Specialist - Executive Health Desk

    Mayo Clinic 4.8company rating

    Information technology technician job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $37k-46k yearly est. Auto-Apply 41d ago
  • IT Service Support Technician

    Valley Craft 3.5company rating

    Information technology technician job in Lake City, MN

    Benefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If you're up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 2nd Shift - 3:00 am to 1:30 am M-Th (start at 1:00 pm with OT) BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status . Compensation: $55,000.00 - $65,000.00 per year Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.
    $55k-65k yearly Auto-Apply 7d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Information technology technician job in Rochester, MN

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $31k-40k yearly est. 4h ago
  • Youth Support Professional - 2nd shift, FT

    Nexus Treatment

    Information technology technician job in Rochester, MN

    Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: * 2nd shift: 3pm-11:30pm, rotating weekends * $19.00 per hour * Full time, 32 hours per week * Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: * Four weeks paid time off (PTO) in the first year of employment * Multiple options for health insurance coverage * No-cost life insurance * Short/long-term disability insurance * 401k match * NEW - Talkspace Therapy Benefit for the whole family * NEW - Hinge Health Benefit for the whole family * NEW - Carrot Fertility Benefit * Tuition assistance and training opportunities * Advancement pathways and internal promotion * And much more! Responsibilities: * Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. * Participate with coworkers as a team on implementation of treatment plans and therapeutic services. * Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. * Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. * Plan and participate in client activities. * Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. * Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. * Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. * Maintain appropriate boundaries in all interaction and contact with clients. * Recognize and value cultural differences in all aspects of work and service delivery. Requirements Required Qualifications: * High School diploma or GED required. * Minimum 21 years of age. * Valid Driver's License Must meet state regulating agency and Corporate driving requirements. * Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. * Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: * Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches * Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern * Agility: Exhibiting flexibility and adapting quickly * Responsiveness: Being quick, positive, and accurate * Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: "Trauma-Informed Care", "Residential Treatment", "Direct Care Professional", "Direct support", "Youth Support Professional", "Mental Health", "Children's Mental Health", "Social Work", "Social Services" "Psychology", "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", "caring career", "behavioral health" #LI-Onsite Salary Description $19 per hour
    $19 hourly 60d ago
  • Youth Support Professional - 1st shift

    Nexus Family Healing 4.4company rating

    Information technology technician job in Rochester, MN

    Full-time, Part-time Description Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: 1st shift, 7am-3:30pm, rotating weekends $19.00 per hour Part time, 20 hours per week or Full time, 40 hours per week Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW - Talkspace Therapy Benefit for the whole family NEW - Hinge Health Benefit for the whole family NEW - Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more! Responsibilities: Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. Participate with coworkers as a team on implementation of treatment plans and therapeutic services. Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. Plan and participate in client activities. Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. Maintain appropriate boundaries in all interaction and contact with clients. Recognize and value cultural differences in all aspects of work and service delivery. Requirements Required Qualifications: High School diploma or GED required. Minimum 21 years of age. Valid Driver's License Must meet state regulating agency and Corporate driving requirements. Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Direct Care Professional”, “Direct support”, “Youth Support Professional”, “Mental Health”, “Children's Mental Health”, “Social Work”, “Social Services" “Psychology”, "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", “caring career", "behavioral health” #LI-Onsite Salary Description $19 per hour
    $19 hourly 7d ago
  • Service Specialist - Executive Health Desk

    Mayo Healthcare 4.0company rating

    Information technology technician job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $32k-39k yearly est. Auto-Apply 41d ago
  • IT Analyst - RPU

    City of Rochester, Mn 4.0company rating

    Information technology technician job in Rochester, MN

    The City of Rochester welcomes applications for IT Analyst Rochester Public Utilities *********** RPU, a division of the City of Rochester, MN, is the largest municipal utility in the State of Minnesota. RPU serves over 57,000 electric customers and 41,000 water customers in a 60 square mile service area and has revenues nearing $161 million annually. Limited Term Appointment This position anticipated to last 18 - 24 months to support the City of Rochester's implementation of a new Enterprise Recourse Planning software. This role is contingent upon the availability of allocated funds, as well as favorable performance by the incumbent. Nature of Work This position is responsible for developing, implementing and supporting software application systems. Responsibilities include business process analysis; project management; software application design, implementation and support; data analysis and reporting. Pay The 2025 starting salary range is $82,338 to $96,868 with advancement to $121,086. The City of Rochester will not sponsor or transfer visas for this position including F1 OPT STEM. To have your application considered in the first round of application review, apply before December 29th, 2025 The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work. We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community. It takes us all working together DUTIES AND RESPONSIBILITIES The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment. * Work closely with stakeholders to understand, document and communicate requirements and expectations. * Work effectively with users to ensure that open communications are maintained. * Provide guidance regarding business process and technical feasibility. * Provide ongoing status reports to users to ensure that user expectations are being met. * Manage projects effectively following IT Project Management requirements and best practices. * Lead and participate in projects throughout the organization. * Effectively plan, execute, and close projects to successful outcome. * Effectively document, update and report throughout the project lifecycles, including project definition, scope, deliverables, budget, timeline, work breakdown structure, risks, constraints. * Facilitate communications throughout the project lifecycles, e.g., meetings, updates, schedules, charts, reports, etc. * Design applications and solutions. * Review and analyze business processes. * Provide recommendations based on research and applications knowledge that will improve the effectiveness, efficiency, and security of the business process in alignment with customer requirements and expectations. * Identify guidelines to be used for preparing specifications and implementation schedules. * Prepare specifications and implementation. * Prepare specifications for presentation and output, workflow, business rules and data management based upon the design guidelines. * Ensure that specifications meet internal standards and user approval. * Prepare implementation scope, budgets, and timelines based upon detail specifications. * Implement applications. * Maintain project management controls to ensure that implementation scope, budget, and timelines are met. * Configure, code, test and debug applications to specifications. * Prepare documentation to accurately describe the application and internal process flow. * Install applications and ensures that they interact properly with existing applications. * Develop and provide training to users as required. Provide maintenance support. * Troubleshoot processing problems and recommend appropriate solutions independently or with service providers as needed. * Enhance applications to conform to changing requirements. * Support ongoing maintenance and upgrades as needed. * Data analysis and reporting. * Design, develop, implement and maintain databases/data systems; ETL (Extract, Transform, and Load) systems and processes to support operational and analytical applications. * Acquire, organize and analyze data using statistical techniques and tools. Identify and interpret trends or patterns in data sets. * Work closely with users to develop, implement and provide the on-going support for queries, reports and dashboards. * Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality. * Understand the current operating environment and work effectively with development tools. * Stay abreast of changes in the industry and provide recommendations to improve the performance and utilization of information system resources. Perform other duties as assigned or necessary. * ESSENTIAL FUNCTIONS MINIMUM QUALIFICATIONS Education and Experience A Bachelor's degree in computer science or closely related field from an accredited four-year college or university AND one (1) year of full-time employment experience; OR An Associate's degree in computer science or closely related field from an accredited post-secondary program AND five (5) years of full-time employment experience; OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may also be considered. If this work interests you but you are unsure if you meet all the job requirements listed above, please apply anyway! Your experience is likely more applicable to the role than you think, and the City is interested in candidates who can bring not only technical expertise but a variety of lived experience to the team. Desirable Qualifications * Experience in business analysis, project management, and technical training; application development, implementation, and support; database management, data engineering, and data analytics. * Project Management Certification * Experiences in application development in Microsoft Azure, Office 365, Power Platform, SharePoint * SQL, Java, JavaScript, Python, Data Analytics Expression (DAX). ADDITIONAL INFORMATION PHYSICAL AND ENVIRONMENTAL CRITERIA In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation. In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below: Continuous demands: sitting, fine dexterity, Occasional demands: standing, walking, reaching, handling, lifting, carrying Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, and touch. Environmental conditions that may exist in the performance of the essential functions of this job include: NONE (not substantially exposed to environmental conditions)
    $82.3k-96.9k yearly 16d ago
  • IT Intern

    Treasure Island Casino 3.8company rating

    Information technology technician job in Welch, MN

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES * Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements * Complete special projects to support assigned area with meeting business needs while satisfying internship requirements * Provide accurate and consistent support in assigned department * Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests * Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution * Escalate issues as appropriate * Provide end user support of hardware and software systems * Maintain, review and update department documentation, problem and solution documentation and procedures and processes * Maintain files for IT service requests * Ensure proper protocols are followed for all submitted requests * Track application and system documentation as well as training materials * Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures * Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting * Conduct testing on systems and document results * Collaborate with other IT staff and vendors to provide support * Create, monitor and process user requests following established procedures * Assist and mentor help desk staff and ensure help desk coverage * Assist in troubleshooting spreadsheets, databases and other office productivity tools * Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP * Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly * Assist Network Team in supporting and maintaining of the network infrastructure * Install and upgrade computer components and software, manage virtual servers and integrate automation processes * Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) * Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization * Manage Data Center, including power and environmental requirements * Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: * High School Diploma/GED or equivalent experience * Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: * Previous guest service experience Skills Required: * Accurate and detail-oriented * Highly organized and ability to adapt quickly to changing priorities * Excellent verbal and interpersonal communication skills * Excellent problem solving skills Abilities Required: * Ability to work fast and efficiently * Ability to follow established dress code policies and practice good personal hygiene * Ability to interact with guests, coworkers and management in a professional and courteous manner * Ability to manage projects in a timely and efficient manner * Ability to independently complete multiple tasks in a professional manner * Ability to serve both internal and external customers REQUIRED TRAINING * Treasure Island guest service training * Any position-related training as determined by division director PHYSICAL DEMANDS * Must be able to walk and / or stand for long periods throughout the day * Must have a good sense of balance, and be able to bend, kneel and stoop * Must have the ability to independently lift up to 25 pounds on a frequent basis * Must be able to perform repetitive hand and wrist motions * Must have good eye hand coordination WORKING ENVIRONMENT * Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke * Must be willing to work a flexible schedule including all shifts, weekends and holidays * Occasionally must deal with angry or hostile individuals * High volume direct public contact
    $14.3 hourly 33d ago
  • IT Intern

    Treasure Island Resort & Casino 4.1company rating

    Information technology technician job in Northfield, MN

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 2d ago
  • Engineering Technician / Support

    Automated Equipment 3.9company rating

    Information technology technician job in Red Wing, MN

    Job Description Are you looking to be part of a fast-paced, small team in a fast-growing manufacturing company? We are looking to grow our engineering team as an engineering technician / support specialist. Located in Red Wing, Minnesota, Elektro Assemblies is a leader in the manufacturing of all wire our customers wire needs; from single wire to complex large harnesses. We help customers in a variety of industries including automotive, healthcare, technology, and food equipment, just to name a few. From the start in 1973, Elektro Assemblies brings your prints to life by offering initial builds and production runs, with supreme quality and delivery. We are here to serve our customers and their needs. There's no wire too small or harness too large, that we can't produce for our customers. Elektro Assemblies believes in a strong set of core values, customer focused, continuous improvement, action oriented, and individual accountability , are the foundation of our business and how each one of us interacts as a team. We strive to deliver on our motto of being Faster, Flexible and Responsive to our customers! In addition to our core values and our customer focus, we also have a 4.5-day work week, which means you can start your weekend early! We are looking for a self-directed ambitious team member that wants to be part of a high performance engineering team, that can utilize their skills to contribute to the growth of the business!! Qualities needed to be successful in this role would include: Read specifications and client proposals, conduct research regulations / requirements, and help interpret project documents for engineers. Prepare and organize technical drawings or documents, including using CAD and related software for drafting and design. Assist with setting up and maintaining Production/ISO audit schedules. Maintain and update system records, project files, equipment logs, and inventory lists, ensuring accurate data management. Assist with project scheduling, coordination of meetings, and fieldwork, facilitating smooth communication and workflow within the engineering team and those it supports - production, sales, materials and quality. Support ISO 9001 document control by maintaining version control, document directories, and controlled record systems. Additional Responsibilities include: Support engineers with cost estimation, budgeting, preparation of contracts and project documentation. Own the Engineering Change Order (ECO) cycle: drafting, reviewing, routing, implementing changes across prints, BOMs, specifications, test requirements, and Standard Work Instructions (SWIs). Collaborate with other departments, clients, and outside vendors to resolve project-related issues or questions. May perform field inspections and provide basic troubleshooting or calibration for equipment under supervision. An ideal candidate would include some, if not all of the attributes listed below: Two-year degree in an engineering or technical related field. In lieu of degree, you must have 3-5 years of related hands on experience in a high volume, repetitive manufacturing environment. Proficient in MS Office. Desire for continual improvements A life learner.
    $59k-80k yearly est. 24d ago
  • Desktop Support Engineer

    SISL Global

    Information technology technician job in Winona, MN

    Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process
    $43k-65k yearly est. 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Rochester, MN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 4h ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Rochester, MN?

The average information technology technician in Rochester, MN earns between $29,000 and $96,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Rochester, MN

$53,000
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