Information Technology Technician Jobs in Roseville, MI

Job Title: Technical Support 3 Employment Type: Full-Time Duration: 1 year with extension likely We are seeking a dedicated Technical Support 3 to join our team. This role involves performing a variety of professional assignments in an IT environment, acting as a technical expert, and providing support for hardware, software, and network components. The ideal candidate will excel in problem diagnosis, implementation, and maintenance, as well as lead teams and ensure effective IT solutions. Key Responsibilities: Technical Support Diagnose and resolve hardware and software issues both onsite and remotely. Implement and administer computer systems, applications, and network products. Develop and document new processes and solutions. Team Leadership & Project Coordination Lead and coordinate teams to design and implement IT solutions. Create and oversee technical specifications, processes, and procedures. Liaise with stakeholders, including users, management, and vendors. Network & Server Maintenance Troubleshoot LAN connectivity issues and manage user rights. Maintain server backup systems and restore operations when required. Support telecommunication hardware and network devices. Other Duties Enforce security standards and perform virus/spyware remediation. Stay updated through relevant technical training. Support specialized client training initiatives. Qualifications: Bachelor's degree Minimum of 3+ years of IT experience is required Minimum of 3+ years of customer service experience is required Preferred Skills: Strong analytical and problem-solving capabilities. Proficiency in IT project management, server support, and telecommunications. Familiarity with database systems, network operating systems, and cybersecurity practices. Excellent communication skills to interact effectively with team members and stakeholders.

STACK Cybersecurity is a full-service Managed Security Service Provider (MSSP) as well as an established Managed Services Provider (MSP) We are an IT consulting company that provides ongoing support and management of customer network environments, workstations, and servers with an emphasis on Cybersecurity first solutions. We are currently seeking talented Cybersecurity/Technical Support professionals for a full-time position as an IT Cybersecurity Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging. IT Support Technicians must be diligent self-starters, competent with computers and capable of managing multiple tasks and projects at the same time. Ideal candidates have excellent troubleshooting skills and the ability to effectively communicate with customers and interact with users who have little computer knowledge. Potential candidates must be able to maintain a professional attitude and appearance and confidently engage with customers over the phone and in person. This is an in-office position located in Livonia, Michigan 48150. No remote only candidates will be considered. Relocation is not available for this position. Responsibilities & Qualifications: Advanced Support relating to common technical issues involving Microsoft's core business applications (MS Office, Word, Excel, Outlook) Support of Backup Solutions and Processes Advanced Network Support - Layer 3 and above Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Indicator of Compromise support Strong communication skills when interacting with external clients: keeping them informed of incident progress, notifying them of impending changes or outages, and proactively interacting with clients before, during, and after service requests Event Log Monitoring and Investigation: Monitor and investigate event logs for suspected activities. Identify potential security incidents and respond promptly. Threat and Vulnerability Analysis: Conduct threat and vulnerability analysis to assess risks. Propose mitigation strategies based on findings. Security Incident Handling: Investigate, document, and report any information security issues. Collaborate with relevant teams to address incidents effectively. Understanding of Cyber Threats: Familiarity with prevalent cyber threats, including malware, phishing attacks, DDoS attacks, BEC, lay-and-wait, and man-in-the-middle attacks. Stay updated on evolving threat landscape. SIEM Proficiency: Use and understand Security Information and Event Management (SIEM) solutions. Leverage SIEM data for threat detection and incident response. Knowledge of Other Cybersecurity Tools: Familiarity with tools such as EDR (Endpoint Detection and Response), MXDR (Managed XDR), SASE (Secure Access Service Edge), intrusion prevention systems (IPS), and vulnerability scanners. Problem-Solving Under Pressure: Apply problem-solving skills effectively even in high-pressure situations. Prioritize and address security incidents promptly. Effective Communication: Present security findings and recommendations to senior leadership. Excellent written and verbal communication skills. Attention to Detail and Organization: Strong attention to detail when analyzing security data. Organize findings and create comprehensive reports. Independence and Teamwork: Work independently on security tasks. Collaborate effectively within a team environment. REQUIRED EXPERIENCE: 2+ years of Fluency with NATs and VLANs 2+ years of Fluency with Microsoft Entra 2+ years of Fluency with Microsoft Intune Experience managing vulnerabilities and Risk Experience with SIEM Experience with EDR solutions 2+ years of Fluency in Conditional Access 1+ years of Fluency with DNS and DNS Configuration 4+ years of Fluency with Active Directory Experience with cloud platforms (AWS, Azure, Ubiquiti, etc.) 2+ years of Fluency with IPSEC and SSL VPN Experience migrating premise resources to cloud Ability to prioritize and multitask Experience administering Hyper-V and VMware Deadline and detail-oriented Proficiency in English Excellent communication skills

We are hiring a Senior Desktop Support Specialist to join an amazing team in Armada, Michigan. This candidate will have an expertise in the Microsoft environment with a focus on Azure Active Directory (now Entra), the ability to deploy software / patch endpoint devices (via software like Intune) and diagnose / solve problems as they arise. Key Requirements: Experience troubleshooting IT issues in Windows environment for a company Great customer skills as you'll be working with users Software deployment / patching experience Onsite Requirement: This is an onsite position in Armada, Michigan.

The Helpdesk Manager is responsible for the daily operation and overall effectiveness of the helpdesk team. The Helpdesk Manager reports to the IT Director. Functions Helpdesk Manager functions can be grouped as follows: Manage helpdesk operations Define service level requirements for helpdesk support and manage performance Review helpdesk metrics to optimize helpdesk efficacy Act as escalation point for advanced helpdesk cases Create, review, and update knowledge base articles used by helpdesk technicians and employees Determine helpdesk hours of operation based on business need Oversee asset tagging of all IT equipment and maintain accurate asset database Purchase hardware and software based on current inventory and future projections Act as a point of contact for vendor relationships Act as a representative for the helpdesk team when interacting with other teams Manage helpdesk technicians Interview, hire, and train helpdesk technicians Provide career guidance to helpdesk technicians Define KPIs for helpdesk technicians Monitor helpdesk technician performance and mentor as needed Conduct performance reviews Determine scheduling requirements and arrange helpdesk technicians accordingly Miscellaneous Various other tasks as required Knowledge and skills Shift Digital is willing to train the right candidate to continually expand and enhance their skill set. The minimum requirements for a Helpdesk Manager are: Education and experience Bachelor's degree with a technical major or equivalent experience Five years of effective helpdesk and/or desktop support experience Management or team leadership experience is preferred Technical skills Proficiency with Windows and Microsoft 365 administration and applications Familiarity with mac OS, iOS, and Android operating systems Familiarity with Salesforce or equivalent CRM/ticketing tool Very strong ability to analyze, isolate, and resolve issues with hardware and software Communication skills Very strong ability to interpret technical information and discuss it effectively with people of various skill levels Excellent attention to detail in written communications Ability to speak clearly and effectively Leadership skills Very strong management and teamwork skills Ability to identify and act upon opportunities for staff improvement and growth Ability to prioritize tasks and manage time effectively Ability to manage remote employees effectively Working conditions and physical requirements In general, Shift Digital's Helpdesk Manager will work regular business hours in a casual office environment. A fully qualified candidate will meet the requirements below, with reasonable accommodation. Ability to work at a desk in an open office environment for long periods of time Ability to work in cramped or confined environments for short periods of time Ability to work flexible hours as necessary Ability to lift 50 pounds Ability to travel occasionally

The KAMAX Group is a leading supplier in the field of high-strength fasteners for mobility and beyond. We are technologically the world's leading manufacturer of high-strength fasteners and a leading partner for complex, cold-formed parts. In the automotive sector, our recipe for success is: finding solutions today for the challenges of tomorrow. Job Summary The IT System Administrator is responsible for deploying large IT projects, including the design, implementation, and optimization of new IT systems and services. This role monitors the performance of information technology (IT) systems to determine cost and productivity levels, providing recommendations to enhance IT infrastructure. The position also involves providing support, maintenance, and security for the company's network, server environment, shared storage, firewall, and VOIP systems while ensuring high availability and reliability of IT services. Essential Functions Lead the administration and maintenance of the overall IT infrastructure across multiple locations. Partner with key business stakeholders to analyze requirements and design solutions that align with organizational objectives. Communicate effectively with all organizational levels to address IT concerns and projects. Develop, test, and implement disaster recovery plans, reviewing them semi-annually. Provide mentorship, coaching, and professional development for IT infrastructure staff. Ensure robust network and systems security by implementing best practices and proactive measures. Monitor and maintain uptime of all critical network and server-based systems. Manage escalated helpdesk tasks and serve as the final escalation point for technical issues. Additional Responsibilities Administer and support LANs, WANs, network segments, and Internet connectivity. Maintain servers, workstations, printers, switches, firewalls, cameras, and access control systems. Ensure data integrity through effective backup processes and tape rotation management. Conduct performance evaluations of IT services and recommend improvements. Troubleshoot and resolve hardware, software, and network issues reported by users. Maintain the integrity of network configurations, server deployments, and security policies. Proactively identify, analyze, and mitigate security vulnerabilities. Document and maintain accurate records of configurations, installations, and troubleshooting procedures. Install and configure IP phones and other communication devices. Monitor the network for security breaches and maintain high availability of services. Participate in continuous improvement projects, including digital transformation initiatives using Office 365 tools. Lead the integration of emerging technologies into existing IT systems to support business growth. Job Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field; or 5-10 years of equivalent work experience. 5-10 years of experience in system and network engineering, preferably in the automotive industry or similar environments. 2-5 years of experience in IT project management, including leading cross-functional teams. Strong expertise in VMware virtualization and Cisco routing/switching technologies. Advanced knowledge of storage administration, preferably NetApp, and firewall rules (e.g., Check Point). Proven experience with Microsoft Exchange Server clusters, Azure, Active Directory, SharePoint, and MS Teams. Working knowledge of Cisco wireless networks, CCTV technologies, and digital door access systems. Familiarity with network monitoring tools and automation frameworks. Ability to lift and move IT equipment weighing up to 50 lbs and navigate large facilities. Strong troubleshooting, organizational, and time management skills. Flexibility to travel domestically (10%) and internationally (10%). Self-motivated and able to thrive in a fast-paced environment. Preferred Qualifications Certifications such as CCNA/CCNP, VMware VCP, Microsoft Certified: Azure Administrator, or similar credentials. Experience with hybrid cloud environments and ITIL practices. Proficiency in scripting languages (e.g., PowerShell, Python) for automation purposes. Environmental Exposures Exposure to noise from heavy machinery when working in the plant environment. Compliance with environmental management system responsibilities and procedures.

The IT Compliance Specialist serves as the primary point of contact between Brembo Americas and Corporate Compliance. They perform or oversee the local assessments and audits that ensure Brembo's locations are compliant with corporate standards, industry requirements, and governmental regulations pertaining to data security, ensuring the safety and security of information. The IT Compliance Specialist designs, develops and executes regional tests and programs to assess compliance with related policies, procedures and applicable laws and regulations. Duties include monitoring business operations and reporting infractions, reviewing company policies for possible risks and liabilities and researching legal requirements for new initiatives. Responsibilities Lead the preparation of Brembo Information Security audits. Monitor and report on compliance policies, as well as the enforcement of policies across Brembo. Evaluation of compliance with stakeholder requirements, including response to requirement specifications. Evaluate and update to new & existing policies and procedures to ensure operating efficiency and regulatory compliance. Develop a strong working relationship with the Applications, Infrastructure, Architecture and other IT teams to develop and implement controls and configurations aligned with policies and legal, regulatory and audit requirements Lead the design and operation of compliance monitoring and improvement activities to ensure compliance with internal security policies etc. and applicable laws and regulations to include Supervision and execution of business and IT ISO 27001 certification and maintenance. Manage and implement activities related to Corporate, Internal IT and Customer Audits to include: Corporate Audits - Internal FoF, ISO 27001, TISAX, Cybersecurity Assessment Internal IT Audits - for all IT Functional Areas (Infrastructure, Operations, Applications, Shop Floor) Customer Audits - IATF 16949, Q1 (Quality), Customer Audits (Ford, GM…), Cybersecurity Assessments Create, publish and maintain IT group documentation in relation to Information Security guidelines for Governance and Audit functions. Insure maintenance and application of Brembo Corporate and Regional Standards, Policies, Standard Operating Procedures, Templates and Directives to include regional requirements as required. Maintain region and site documentation for same. Evaluate, select and manage VRM with Consulting vendors in support of compliancy regulations Develop and provision Information Security and compliance training as required Provide subject matter expertise to the business in the area of Information Security and Compliance Lead in the development of information security policies, procedures and standards in line with Brembo HQ guideline and business needs and regulatory requirements. Interface with technical personnel and other teams as required Background, Experience and Qualifications Degree or equivalent qualification in IT or IS compliancy or related technical discipline or relevant experience. 3-4 years related work experience in IT compliancy related roll. Understanding of the Data Protection Act (1998) and other data/information privacy and security regulations. Thorough understanding of compliance and risk management in a regulated environment. An understanding of IT Security international standards like Iso 27001 and TISAX An understanding of Privacy Standard like GDPR Good understanding of higher education IT and information environment, preferably in security, compliance/audit or infrastructure. Assertiveness, flexibility, ability to work in a team, intercultural competence and willingness to travel Excellent knowledge of English in speaking and writing Ability to communicate complex messages in a clear, concise manor to all audiences Excellent collaboration skills and able to work in a team environment Able to work quickly and effectively under pressure and to efficiently deal with multiple priorities simultaneously

Responsibilities Responsible to execute provisioning effort for assigned programs, including research, development, preparation, loading, manipulation and maintenance of provisioning parts data. Prepares provisioning documentation for delivery to internal/external customers using provisioning and sparing techniques and technologies. Develops various provisioning and Logistics Support Analysis Records documentation in accordance with applicable military standards. Prepares technical portion of spare parts lists, Provisioning Technical Documentation (PTD), Illustrated Parts Breakdown (IPB), Repair Parts and Special Tools List (RPSTL), and Interactive Electronic Technical Manuals (IETMs). May analyze spare and repair part requirements and provide project estimates. Skills, Experience & Education Required Relevant Associate degree + additional 6 years experience; or relevant Bachelor degree or + additional 2 years experience. Military experience may be considered in lieu of formal education. Detailed knowledge of applicable Military Standards used for development of LMI data. Ability to read engineering drawing. Ability to define and/or forecast support requirements. Familiar with logistics design influence. Skilled with computer software and tools for LMI related activities. Ability to plan and document using LSA/LSAR, the development, testing and deployment of logistics resources, as an integral part of the acquisition process. Able to conduct external/internal customer meetings, validations/verifications, log demos, LSA/LSAR reviews, in-process reviews, etc. Computer literate with experience in reading and interpreting engineering drawings and Military Standards.

We are seeking for Procurement Specialist for our Direct client. - Procurement Specialist Duration - 12 months. Rate - $40/hour on W2. Skills needed: Contract Negotiation Services Experience (not looking for product experience) Oracle Red lining experience Project Manager skills* Government experience** Experience working with IT departments/teams OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************

The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support. Responsibilities: Providing first-level contact and problem resolution for all users with hardware, software, and applications problems. Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases. Troubleshooting and diagnosing problems to determine their root causes and finding appropriate solutions. Escalating unresolved issues to the appropriate higher-level support team. Documenting all user interactions and steps taken to resolve incidents in the service desk system. Maintaining and updating the knowledge base with accurate and up-to-date technical information. Assisting with the setup and configuration of end-user hardware and software. Conducting hardware and software inventory management to ensure accuracy and accountability. Participating in IT projects as required by the management. Providing on-the-spot training to end-users to prevent recurring issues. Ensuring security and privacy protocols are followed to protect systems and sensitive information.

The Levy Group of Companies is seeking a **Help Desk Field Technician** for our Corporate Headquarters location in **Dearborn, MI**. The Help Desk Field Technician works in conjunction with technical and non-technical personnel to provide corporate-wide, 2nd level support and maintenance of end-user hardware and software. As well as providing a high degree of customer service and professionalism within a team environment through problem assessment, identification, and resolution. They also provide backup coverage for Consolidated Service Desk Phone Technicians as needed and perform the duties and responsibilities of the Consolidated Service Desk Phone Technicians. **Benefits** * Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability * Tuition Reimbursement for qualified skilled trade programs * Student Loan Repayment Program * Employee Referral Program **Responsibilities** The Help Desk Field Technician: * Oversees the daily performance of the computer systems * Answers user inquiries regarding software or hardware operation to resolve problems * Configure and deploy hardware and software for employees. * Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications * Provides limited user training. * Explains simple and complex procedures or topics (verbally or in writing) to non-technical personnel * Maintains clear and concise details of work performed on a daily basis in the Helpdesk software * Maintains consistent communication with customers and stakeholders. * Provides on-going, up-to-date project status to supervisor/manager * Other duties as directed by supervisor **Skills** The ideal candidate will have: * 1 to 2 years previous experience in computer operations, system administration, customer service, call center, or another related areas. * Must have a solid understanding of installing and configuring various software packages (in-house and third party packages) - in particular, the Microsoft Office suites, Windows, iOS etc. * Must have a solid understanding of installing and configuring hardware (memory, hard drives, motherboards, printers etc.) * Must be familiar with configuring network clients and protocols and local and networked printers * Must have a solid understanding of the installation, commands, configurations and utilities of Windows 10 & Windows 11 * Ability to work independently * Possesses strong inter-personal, communication and phone skills to communicate effectively with all levels * A self-starter with good organizational and time management skills * Must be willing and able to travel and work in a construction environment * Must be willing and able to work overtime and weekends as needed * Ability to lift up to 50 pounds * Familiar with Microsoft Intune MDM * Familiar with troubleshooting iOS devices * Familiar with CLI/PowerShell * Familiar with Remote Desktop Protocol or similar remote access software and its configuration * Familiar with network administration (mapping network drives, working with print queues, creation/modification of user accounts/profiles, IPX/SPX, TCP/IP, etc.) * Familiar with Citrix and/or Terminal Service client software and its configuration * Familiar with the Oracle Suite of applications and its configuration * Familiar with Command Alkon scale software and its configuration * Familiar with Bid2Win bidding software and its configuration * Familiar with Libra E.I.S. client and it's configuration * Familiar with GotoAssist Service Desk application administration and its configuration * Familiar with Windows deployment tools * A+ certification **To Apply** Please submit a resume. Military Members are welcome and Veterans are encouraged to apply! *We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.* The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Purpose Assist all users with resolving hardware and software issues related to desktop, printer and network operations. Specify and requisition hardware and software as required to support user functions. Job Duties and Responsibilities * Responds to and diagnoses service issues through discussions with users and is responsible for leveraging resources across all levels of the organization * Provide technical support to the user devices (Laptops, PC's, printers). * Provide technical support to the shop floor devices (PC's, handhelds, printers, etc.) * Support to critical meetings. * Provide analytical and administrative support to other functional areas (Finance, Operations, and Quality). * Responsible for the good deployment of Dana IT standards on hardware, software and processes. * Responds to and diagnoses service issues through discussions with users and is responsible for leveraging resources across all levels of the organization * Follows procedures in documenting customer issues, troubleshooting steps and resolution in the call tracking tool * Diagnoses customer issues and assigns appropriate support, if outside scope of support * Resolves issues and/or ensures resolution of issues * Promotes customer relations in tune with company plans and policies * Installs and maintains hardware and software used for plant operations * Works with next level of support for the resolution of issues * Conveys customers' perspective to project teams responsible for newly implemented products and existing product enhancements. * Organizing and tracking IT hardware inventory for the assigned plant. * Documenting and updating common plant IT issues and associated resolutions. * Tracking and maintaining appropriate level of supplies for IT hardware (spare devices, commonly used adapters, toner for printers, etc). Qualifications Desired: * Associates or Bachelor's Degree preferred: in a business/technical discipline, related vocational training, or related certification program or equivalent experience of 5-7 years related professional experience * 3+ years' experience in a business environment with 2 years in a systems analyst, IT Analyst or similar role. * Experience working on Windows 7, Windows 10, Windows 20016 Server based devices * Experience working with MS-Office tools * Knowledge on handheld devices (RF Scanners etc) * Experience supporting Barcode/metal tag scanners and printers * Responsible for facilitating clear understanding of all business processes, goals, and drivers to effectively define system, process, and training solutions. * Direct desktop hardware & software support. * Be available after hours and on weekends in the event of hardware, software and/or data communications related issues that impact Shop Floor Production and/or Shipping Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America- Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives. The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, and Lansas. Our brands are synonymous with quality, integrity, and trust in the plumbing industry. **2025 Oatey Summer Internship Program - The Oatey Intern Experience** Oatey is currently seeking college students for the summer of 2024 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*. *** Based on outstanding performance and organizational needs** **What we're looking for…** The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships. **Oatey offers a vigorous program that includes:** Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement **IT Business Analyst Intern Position Summary:** Under the general supervision of senior IT leadership, the intern will complete a variety of assignments to provide general support to the Strategy team. Assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience. **Expectations & Accountabilities…** * Assist in the critical evaluation, project charter creation and management of potential system enhancements and projects. * Support the strategy team with their day to day and project work. * Assist in the creation of business analysis artifacts and process documentation. * Other duties as assigned. **What you'll need to be successful…** * **Education and Certification:** Pursuing BA/BS in Information Technology & Business or equivalent/related degree. * **Year**: Junior or Senior * **GPA**: 3.0 or greater * Self-starter with an inquisitive mindset * Structured and analytical thinking * Demonstrated high initiative * Experience with PowerPoint, Excel, and Visio (or equivalent) * Excellent written and oral communication skills * At Oatey, our purpose has always been to deliver quality, build trust and improve lives. * We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else. * We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates. * Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard. * Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates. * Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Qualifications Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

The IT Access Management Engineer administers end-user access across a wide array of systems and applications. Following standardized operating procedures, the engineer undertakes the tasks of creating, modifying, and terminating access rights. Essential Functions and Responsibilities As Assigned: 1. Creates Provision/deprovision access in various systems and ensuring least privilege provisioning. 2. Corrects access issues through logical deduction and reasoning. 3. Conducts access audits/reviews of security rights to ensure compliance. 4. Coordinates with all groups involved in access lifecycle. 5. Manages work load to include escalations and dynamic prioritizations. 6. Completes other duties as assigned. Qualifications: Required: * High school diploma or GED. * One year of experience working in an Identity & Access Management role OR * Associates degree or obtain Associates degree within 6 months of employment from an accredited college or university, preferably in computer science, information systems, business administration or another related field. Preferred: * Industry-specific certification such as CIST, CIMP, CIGE, CIAM, CAMS or other similar certifications Additional Information * Schedule: Full-time * Requisition ID: 24006791 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No Equal Opportunity Employer McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. Job Title: Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Job ID: # 17-61574 · Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · office 365 experience is must · Office 2003/2007/2010 support · end user trouble shooting skills · outlook PST Files · Installation, configuration and maintenance of windows, hardwares and softwares. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

Unique Opportunity We are looking for a part-time dental hygienist that would like to work afternoon hours (2:30pm-6:00pm) . If you are a motivated hygienist we have an opportunity for you to work 2 columns (patients still have a one hour appointment), a dedicated dental assistant and an opportunity to earn in half a day what you typically earn in two clinical days. If you prefer to earn an hourly wage and stick to one column on your own, that is an option too. Number of days negotiable. We are open Monday-Thursday and 2 Saturdays per month. This position is great for hygienists who may want to supplement their career with some extra time at a great office, for busy Moms who want to be home with small children in the morning or hygienists who want to work part-time and want to maintain and continue to develop their clinical skills. Whole Dental Wellness- is a patient-centered dental office providing patients of all ages optimal care. We are proud to uphold the highest standard of care to our patients through critical thinking, up-to-date/current technology, empathy, and lifelong learning. At, Whole Dental Wellness we believe the mouth is the gateway to the rest of the body. As the core of the dental office our Dental Hygienists are the first to uphold these standards of care. The Dental Hygienist must use critical thinking, empathy, listening, communication, and education to all of our patients. Whole Dental Wellness is a community, where you will work with unique individuals who are willing to help each other and are driven to provide excellent care to all patients. This practice is for you if you want to practice at the top of your license and learn the newest technolgoy. We have laser pocket infection, use the newest products like Curadont, AI overlay on X-rays, flat screens in every room, intra-oral scanners and cameras and more. We have a quarterly hygiene meeting where we provide CE and community for our hygienists including bringing in some of the industry's top speakers and influencers. At Whole Dental Wellness we believe in the highest standard of care. Because of this, we pride ourselves on upholding these core values in everything we do: Own it Teamwork makes the dream work Funergetic Trust of bust Everyday we're hustlin' A Day in the Life of a Hygienist at Whole Dental : On any given at Whole Dental Wellness, you can expect to encounter the following: Arriving 30 minutes before start time to be ready to go. Working with a driven team of other fun-loving, compassionate, highly skilled professionals. Managing the care of patients who are driven to care for their oral health Treating every patient like they are your friend and/or family Excitedly seeing between 8-10 patients each day Being trained and performing procedures using the latest and greatest technology, including Laser Pocket Disinfection (LPD) Diagnosing and educating to align patient needs with patient wants resulting in appropriate treatment acceptance Consistently supporting Doctor-led treatment recommendations for patients Completing auxiliary procedures such as taking digital x-rays, applying sealants, and fluoride treatments. Yearly updating periodontal charting and recommending/educating patients on periodontal disease and scaling and root planing when necessary This role is for you if. You love working in a(n) energetic environment and are driven by results, solutions, and impact You thrive when challenged and supported by your team You have a passion for clinical care that drives you You enjoy learning new skills, procedures, and technology and constantly improving your quality of care You can manage time effectively Work well on a team rather than individually You enjoy establishing relationships with new and returning patients What Winning Looks Like: We support you in winning by reviewing metrics related to production, periodontal & general treatment acceptance, product recommendation acceptance, and execution of auxiliary procedures and provide excellent support and training to set you up to succeed! Your patient relationships deepen resulting in quality referrals Serving your recommendations in a manner that is accepted and then executed What's Next? Still want to join our team? Great! If you have an active license, enjoy working with driven team members, and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that when it's right, it's right. If after reading the full job description you are thinking, “This sounds PERFECT for me," then we want to get to know you. When you join the team here at Lake Shore Dental Specialists you can expect every day to be a fun adventure that you get to experience with a driven group of really cool people. We strive to provide patients with the highest standard of care and hope you will too. If we think you are a great fit, we will reach out to you within 72 hours to set up an interview. Thank you for considering joining our team!

PAY RATE: $21.60 - $22.60 per hour DOQ. (Up to 1,500 hours per year). GENERAL STATEMENT OF DUTIES: Under the direction of the IT management staff, position is responsible for monitoring and responding to the IT helpdesk phone calls and tickets, and providing IT support to the parks, including traveling to the different parks to resolve technology issues and to install IT hardware and software. This position is part-time up to 1500 hours per year. ESSENTIAL DUTIES: + Monitor IT helpdesk ticketing system. + Answer incoming IT helpdesk calls. + Travel to different parks to troubleshoot and resolve technology issues and change requests. + Install, configure and support IT hardware, software and business applications. + Develop or update user and technical documentation, as needed. + On-call during weekends per the rotation schedule. + May assist with special projects and events. The above is intended to describe the general nature of duties only. MINIMUM QUALIFICATIONS: + Graduation from high school or equivalent. Enrolled in a college or university with a concentration in information technology or a related field. + Must maintain a valid Michigan driver's license and an acceptable driving record. + Experience installing, trouble shooting and repairing PC's, laptops and peripherals. + Experience with or knowledge of desktop or web applications, programming/scripting and databases + Knowledge and/or skill in a variety of computer software including Windows 10 or 11, Microsoft Outlook, Excel, Word, PowerPoint, and business applications. + Ability to troubleshoot and demonstrate analytical/problem solving skills. + Ability to express ideas effectively both verbally and in writing. + Ability to communicate effectively with and understand the needs of non-technical users. + Ability to maintain confidentiality of sensitive information. + Ability to establish and maintain positive relationships with supervisors, co-workers, and the public. + Ability to work independently with minimal direction and ask for help, when needed. + Ability to show sound judgment to identify and report problems to supervisors and contribute to resolving them. + May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays. + Ability to perform essential duties. TOOLS & EQUIPMENT USED: Personal computer, including PowerPoint, Word, Excel, Adobe, graphics software, database and software applications; scanning equipment, calculator, phone, fax machine, copy machine. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear; use hands and fingers to handle, feel, and operate objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds. The employee is occasionally required to climb ladder for equipment installation. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee generally performs work within an office environment. The noise level is usually quiet. Occasionally, the employee will be required to work in outdoor environments and will be subject to weather conditions to include heat, rain, and snow. Powered by JazzHR

**Department:** IT **Location:** Scottsdale, AZ Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician II to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ. As an IT Helpdesk Technician II, you will provide technical support of our IT systems to our portfolio of communities and our corporate office. As the IT Helpdesk Technician II, you will serve as the first-line of technical support to end-users by documenting issues and resolutions. **You're Excited About This Role Because You Will:** * Provide first-line technical support to end-users via phone, email, and in-person. * Troubleshoot and resolve hardware, software, and network issues in a timely manner. * Maintain and support computer systems, printers, and other peripheral devices. * Assist in the setup and configuration of new equipment, including computers, mobile devices, and software applications. * Document issues and resolutions using our ticketing system to ensure accurate records and knowledge sharing. * Conduct routine maintenance and updates to ensure systems are running optimally. * Educate and train staff on IT policies, best practices, and new technologies. * Collaborate with the IT team to identify and implement improvements to our technology infrastructure. * Configure and maintain UniFi Ubiquiti network stack for our properties. * Administer and manage Microsoft 365 environment, including user accounts, email, and collaboration tools. **We're Excited to Meet You! Ideally, You Will Bring:** * Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience. * Proven experience as a Helpdesk Technician or in a similar role. * Strong knowledge of Windows and mac OS operating systems. * Proficiency with Microsoft Office Suite, email clients, and remote desktop applications. * Familiarity with basic networking concepts and troubleshooting. * Excellent problem-solving and analytical skills. * Strong communication and interpersonal skills. * Ability to manage multiple tasks and prioritize effectively. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. * Experience in a Managed Service Provider (MSP) environment or property management industry is a plus. * Experience with VSAX for Remote Monitoring and Management (RMM) and Autotask for ticketing systems is highly desirable. * Experience with configuring UniFi Ubiquiti network stack is preferred. * Experience with Microsoft 365 administration is preferred. **Why You'll Love Working at Mark-Taylor:** * Opportunities for career growth * Employee referral program * Paid time off, paid sick time, paid holidays, paid volunteer time * Medical, dental, vision benefits, including paid parental leave * 401k with company match * Employee appreciation events * MT Wellness program with optional Gympass membership * Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) **Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.** ***The starting salary for IT Helpdesk Technician II is $60,000 commensurate with experience.***

Be Proud, Be YOU, Be Independent! Are you interested in exploring your potential and growing from real-world experience? If so, we are looking for goal-oriented, disciplined, and eager-to-learn individuals to be a part of our 2025 Internship Program. At Independent Bank, we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities, and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company. As an Information Security Intern, you will gain hands-on experience working directly with the Information Security team at Independent Bank. You will support our efforts in securing our information systems, ensuring compliance with security policies and helping to identify and mitigate potential threats. Why You Should Apply: * Earn a competitive hourly wage. * Full-Time opportunity for the summer. * Receive development and mentoring from leaders of Independent Bank. * Collaborate with fellow interns and business partners. * Participate in a joint intern project and present your group's recommendations to Independent Bank's executive leadership team. * Assist other departments and teams as needed. What You Will Do: * Assist in monitoring and analyzing security events to identify potential risks. * Support the implementation and maintenance of security tools, technologies and policies. * Review vulnerability assessments and help prioritize remediations. * Participate in the development and updating of security documentation, including policies, procedures and guidelines. * Collaborate with IT, Risk Management and other functional business areas to ensure the integrity and confidentiality of sensitive information. * Perform other related duties as assigned. What We're Looking For: * Excellent leadership, interpersonal, and communication skills required. * Ability to work independently as well as in a team setting. * Eagerness to learn. * Industry certifications preferred. * Must be currently enrolled or recently graduated in a relevant field of study: IT, Risk Management, Information Security. Investing in your career can feel overwhelming when there are so many choices, and we understand your time is valuable. We are committed to making a positive difference in the lives of our clients, shareholders, and the communities we serve, and will empower you to Be Independent. Be Successful. Be YOU. Be Independent.