Information technology technician jobs in Santa Barbara, CA - 61 jobs

Job Description About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration Powered by JazzHR bn G1hFIy8X

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE

Requirements Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $28.00/hr

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Goleta, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $28.00/hr

Job Description The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Compensation: $20 - $25 hourly Responsibilities: Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment About Company Aseva helps mid-market organizations run securely and reliably with mission-critical technology services. We partner with decision-makers to improve uptime, reduce risk, and simplify IT through managed services, cybersecurity, cloud, network, and communications solutions.

IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.

The IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelor's degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Responsibilities:** Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. + Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues arise + Provide site IT support encompassing: + PC configuration and troubleshooting - OS, hardware, and software; + PC maintenance/preventative maintenance; + PC replacement (tech refresh) + Network cabling activities, where applicable + Printer installation, networking, configuration and troubleshooting; + New user setup on Active Directory network; + Support for client applications; + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. + Maintain department loaner equipment and administer checkout process + Review and record daily event logs + Call software and hardware vendors to request service regarding defective products + Support equipment used in conference rooms and auditorium + Provide IT support for all local systems/applications + Perform project work as directed + LA Regional Team + Be an essential part of the LA Region IT Team supporting multiple sites + Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** + Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR + High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience. **Computer Skills** + Detailed knowledge and intermediate understanding of the following technologies: + Windows 10 + Active Directory + Microsoft Office 2016, 365 (including Outlook, Teams, etc.) + Current hardware + Ability to learn and adapt to new technologies. **Salary Range:** **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Level I Technical Support SpecialistLocation: Vandenberg Space Force Base, CA Clearance: DoD Secret Clearance Employment Type: Full-Time, On-site Position Overview:Kinaras Solutions is seeking pre-award, a dedicated and customer-focused Level I Technical Support Specialist to deliver first-line support for the Safety Analysis System (SAS) and its classified counterpart (SAS-C) at Vandenberg Space Force Base. This key team member will respond to user inquiries, perform basic troubleshooting, process service requests, and uphold strict security and procedural standards in a controlled operational environment.Key Responsibilities: Serve as the initial point of contact for technical support requests (via IMS, email, or in person) relating to SAS and SAS-C systems. Troubleshoot and resolve basic IT issues involving user access, workstations, password resets, printing, and standard applications. Escalate complex issues to higher-tier technical teams following documented policies. Support account setup, onboarding/offboarding, and log activities in accordance with security requirements. Maintain records of support activities and update technical documentation as instructed. Ensure courteous, clear, and timely communication with all customers while strictly adhering to privacy protocols and security mandates for classified systems. Participate in required training for information security, SOPs, and Government-specific systems. Required Qualifications: High school diploma or equivalent required; associate degree or technical certifications (e.g., CompTIA A+) preferred. 1-2 years of IT help desk or technical support experience, preferably within a federal or DoD setting. Eligible to obtain and maintain a DoD Secret clearance. Familiarity with Microsoft Windows, Office 365, network basics, and account management. Effective written and verbal communication skills with a strong commitment to customer service. U.S. Citizenship required. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact ***********************. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.

ITS, LLC is seeking a successful candidate for a full-time IT Technician at a junior level to support the 24/7 NOC Operations Support Help Desk for the Space Command & Control at Vandenberg SFB. The mission will support the 18th Space Defense Squadron (18th SDS), a component of Space Delta 2, is the U.S. Space Force's premier Space Domain Awareness squadron and provides and advances a continuous, comprehensive, and combat-relevant understanding of the space situation. Key Responsibilities: Duties and responsibilities include, but are not limited to: Provide Tier I help desk technical support to customers and peers including application and hardware support, troubleshoot network connectivity, and assist with requests regarding account administration, training, distribution, and documentation of software, system, and network status. Install, maintain, configure, troubleshoot/repair IT devices, and software. Includes, but is not limited to, desktop PCs, laptops, tablets, scanners, printers, mobile cellular devices, and peripherals in an environment with Microsoft Windows 10, and Microsoft Office 2016 Utilize Active Directory Users and Computers (ADUC), BMC Remedy, Directory and Resource Administrator (DRA), Dame Ware Remote Control, and other software as needed to assist users and administer user and computer accounts, security groups, and distribution lists Work independently and as part of a team to troubleshoot and solve hardware and software issues for the user community Monitor trouble ticket queues and emails for timely customer engagement and resolution Interact daily with Senior Tech and customers; interaction normally involves the exchange or presentation of information via the phone, email, or face-to-face communication Interact well with peers, end users, and external support organizations in a professional and courteous manner Provide software license management for Government Off-the-Shelf (GOTS) and Commercial Off-the-shelf (COTS) software Preferred Qualifications: Years of experience: 1 years Education/Experience: Education: High School Diploma Certifications: CompTIA Security+ certification Clearance Requirement: Top Secret Clearance Required Salary Note: In compliance with California's Equal Pay for Equal Work Act, the salary range for this role is based on education, experience, and responsibilities. ITS, LLC is an equal-opportunity employer to include veterans and individuals with disabilities. U.S. Citizenship is required.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Computer Backups, Computer Networking, Local Area Network (LAN), Networking Hardware, Wide Area Network (WAN) Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance shall include: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Prepare system for operational use and support operational tests. Provide technical guidance. Experience: 3+ years related experience SAP experience required Education: Bachelor's degree in a related area OR Associate's degree in a related area + 2 years' experience OR equivalent experience Certifications: IAT Level II - within 6 month of hire (Security+ CE, CCNA Security, etc.) Security Clearance: REQUIRED TS/SCI (must be active/in scope) Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph. Other Requirements: Thorough knowledge of Microsoft Windows 2008 R2/2012 R2 Server, Microsoft Exchange Server 2003/2010, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware. Working knowledge of CISCO network and switching and virtualization technologies . Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of Risk Management Framework, and, Common Criteria, and System Security Policy as they relate to A&A Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions is a plus. Must be familiar with security policy/manuals and other guiding policy documents. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational geographic Area of Responsibility (AOR) (note - could be extensive, and will include both air and ground transportation). Must be able to lift up to 50 lbs. #AirforceSAPopportunities The likely salary range for this position is $93,662 - $107,286. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA CA Lompoc Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Summary Job Description: Direct Relief is seeking a Technology Support Associate who is passionate about computers, networking, and helping people. This role is responsible for triaging the Help Desk, supporting end-user devices, assisting with AV/meeting room technology, and ensuring staff have a smooth, secure technology experience. You do not need deep help desk experience - but you must be curious, proactive, a strong communicator, and excited to grow in IT. Key Responsibilities Help Desk & Ticket Triage Serve as the first point of contact for incoming help desk tickets. Review, categorize, and prioritize tickets based on urgency, impact, and service level expectations. Resolve common issues directly and escalate more complex cases to senior IT staff with proper documentation. Maintain accurate, clear notes within the ticketing system. Follow up proactively with users to ensure their needs are met and issues are fully resolved. Identify recurring problems and report patterns to IT leadership for continuous improvement. Support Provide friendly, professional support for desktops, laptops, mobile devices, printers, and peripherals. Assist users with account access, MFA, Microsoft 365 apps, Teams, VPN, and cloud services. Troubleshoot hardware, OS, software, and network connectivity issues. Set up and configure new devices following established IT standards (Intune enrollment, updates, baseline configuration). Collaboration & AV Technology Support Support conference room AV systems including Teams Rooms, webcams, microphones, displays, and sound systems. Help staff with meeting setup, testing, and troubleshooting audio/video issues. Assist with maintenance and documentation for AV equipment inventory. Technical Operations Support Perform basic network tasks such as cable testing, port patching, and Wi-Fi troubleshooting. Assist with device updates, inventory documentation, and asset management. Support IT-led rollouts, upgrades, and special projects as needed. Follow security, compliance, and acceptable use policies when handling user devices and accounts. Qualifications Required Fundamental understanding of PCs, operating systems, and software troubleshooting. Basic networking knowledge (IP addressing, Wi-Fi, LAN basics). Strong critical-thinking skills with the ability to break down and diagnose problems logically. Excellent interpersonal and communication skills - patient and approachable with all levels of staff. Passion for technology, learning, and continuous improvement. Preferred (Nice to Have) Experience handling a help desk queue or ticket system. Exposure to Microsoft 365, Entra ID, Intune, or similar modern IT tools. Familiarity with AV systems, Teams Rooms, or meeting technology. Basic understanding of cybersecurity best practices. Personal Attributes We Value Highly personable and empathetic when supporting non-technical users. Organized and reliable with follow-through on tasks and tickets. Enjoys solving problems and learning new technologies. Works well with a small, high-performing IT team. Professional Growth & Learning Opportunities This role provides hands-on exposure to modern enterprise IT systems, including identity management, device management, networking, cloud services, cybersecurity, and collaboration platforms. Ideal for individuals who are eager to advance into more technical roles; you will learn alongside experienced engineers and participate in real-world IT projects. The organization invests in ongoing training, mentorship, and certification pathways for those who demonstrate initiative and a desire to grow. Opportunities to work on advanced areas over time - such as system administration, cloud operations, security, automation, and network infrastructure. Must have US work authorization to be considered for role. Sponsorship not available.

About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration

Job Description IT Specialist goleta IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionLevel I Technical Support SpecialistLocation: Vandenberg Space Force Base, CA Clearance: DoD Secret Clearance Employment Type: Full-Time, On-site Position Overview:Kinaras Solutions is seeking pre-award, a dedicated and customer-focused Level I Technical Support Specialist to deliver first-line support for the Safety Analysis System (SAS) and its classified counterpart (SAS-C) at Vandenberg Space Force Base. This key team member will respond to user inquiries, perform basic troubleshooting, process service requests, and uphold strict security and procedural standards in a controlled operational environment.Key Responsibilities: Serve as the initial point of contact for technical support requests (via IMS, email, or in person) relating to SAS and SAS-C systems. Troubleshoot and resolve basic IT issues involving user access, workstations, password resets, printing, and standard applications. Escalate complex issues to higher-tier technical teams following documented policies. Support account setup, onboarding/offboarding, and log activities in accordance with security requirements. Maintain records of support activities and update technical documentation as instructed. Ensure courteous, clear, and timely communication with all customers while strictly adhering to privacy protocols and security mandates for classified systems. Participate in required training for information security, SOPs, and Government-specific systems. Required Qualifications: High school diploma or equivalent required; associate degree or technical certifications (e.g., CompTIA A+) preferred. 1-2 years of IT help desk or technical support experience, preferably within a federal or DoD setting. Eligible to obtain and maintain a DoD Secret clearance. Familiarity with Microsoft Windows, Office 365, network basics, and account management. Effective written and verbal communication skills with a strong commitment to customer service. U.S. Citizenship required. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact ***********************. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required. Powered by JazzHR 0IRjVe2zs0