Information Technology Technician Jobs in Scottsdale, AZ

Job Title: Sr. Desktop Support Onsite Requirements: Desktop Support Mobile Devices Support Windows software and hardware support Job Description: Primary Responsibilities Provide 2nd level support for Technology Desktop group primary support for the and Mobility group. Manage the MDM environment and ensure all mobile devices are being managed. This would include developing deployment packages for business and office productivity applications and managing O/S updates, so all devices are secure. Maintain and reconcile monthly mobility records for all cellular lines in use and non-usage. Maintain normal life cycle replacement of mobile devices. Maintain mobility inventory records with 95% accuracy. Including assigned cellular lines, devices and accessories. Respond to help desk calls and trouble tickets as needed to assist team. JOB REQUIREMENTS: A minimum of five (5) years of professional level experience providing technical support for system infrastructure and/or software. 15 credit hours in computer science or a related field. An equivalent combination of related experience and education may be considered. Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations. The successful candidate must pass a Federal background check, including fingerprinting Only the highest qualified candidates will be considered. Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel, including City and airline staff. Candidate should be able to safely lift 50 pounds. Must possess and maintain a valid Arizona driver's license with a clean record. Accurate color perception is required to safely work with electrical wiring. PREFERRED QUALIFICATIONS: A bachelor's degree in computer science, or a relevant field. A minimum of four (4) years of experience supporting more than 200 users, 2000 computers and 800+ mobile devices in a networked environment. Proficient in Service Now helpdesk ticketing system. Experience in Intune and Workspace One MDM environments. Experience writing technical procedures, documentation, training documents, scope of work, project plans, and status reports. **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**

IT Helpdesk Support - Onsite Branch Support We're seeking an IT Helpdesk Support Specialist to provide internal technical support for our local branch and assist with enterprise-wide IT needs. This role is ideal for someone who blends strong technical skills with excellent customer service and a passion for helping others. Position Summary This position provides frontline IT support at our branch location, including onsite helpdesk support for staff, basic network troubleshooting, and maintenance of systems such as printers, scanners, and scan guns. You'll also assist in handling helpdesk tickets for other company locations and may take on small-scale projects. We're looking for someone who is self-sufficient, dependable, well-organized, and brings a positive, can-do attitude to the job. Key Responsibilities Responsible for onsite hardware and software support.This includes all systems, including Printers, backups, phone systems, warehouse systems.Including coordinating outside vendor support. Provide hands-on technical support and troubleshooting for local staff Respond to helpdesk tickets across multiple sites including occasional on call support. Communicate technical information clearly to end-users of varying technical backgrounds Provide user support on Windows Server environments Support new hire onboarding: create user accounts and configure devices Maintain branch IT systems including backups, printers, phone systems, and other subsystems Assist with IT projects as assigned Preferred Skills & Experience A smart, energetic individual with a love for technology and learning Must have experience in a Microsoft Exchange environment as a User Admin. Must have experience with Citrix as a User, security, and policy Admin. Experience with MFA such as Duo is required. 5+ years of experience supporting Windows Active Directory environments Strong troubleshooting and customer service abilities with a professional, positive attitude Familiarity with Microsoft Exchange, Citrix, and user account management Knowledge of VMware, AS400, and mac OS is a plus Soft Skills Positive attitude with a desire to enable others through technology Self-starter who can work independently with minimal supervision Team player-our IT department values close, cooperative teamwork Quick learner with the ability to adapt to new systems and tools Strong organizational and communication skills What We Offer An opportunity to become the go-to technical lead at your branch Support from a collaborative IT team that values your growth Training on our systems and ongoing learning opportunities Involvement in enterprise-wide IT projects and strategic discussions A management team that genuinely cares about your success and development

*Brooksource* *Fortune 200 Environmental Services Client* *On-site* *6 month contract* The Technical Support Analyst III provides advanced technical support to customers and internal digital personnel. This role involves handling non-standard issues, participating in project facilitation, analyzing new technology deployments, and offering technical direction to enhance efficiencies. The incumbent administers and analyzes digital systems and processes, contributing to troubleshooting and proactive maintenance efforts. *Duties and Responsibilities:* * Provide technical support for customers and other analysts, creating documentation for self-help support. * Develop and deliver highly complex solutions and processes, implementing projects at an advanced technical level. * Analyze and evaluate information systems operations, offering expert technical direction and recommendations for improvement. * Act as a liaison with clients, vendors, and other technical digital groups, building and managing ongoing relationships with stakeholders. * Coordinate solutions as needed and report on process and system performance. * Assist with the restoration of digital services in locations impacted by catastrophic events. * Conduct training for end-users, outside vendors, and less experienced staff. * Facilitate software update distributions and provide after-hours call support when necessary. *Supervisory Responsibilities:* May coach and mentor less-experienced personnel and act as a team leader on some projects. *Qualifications:* *Education and Experience:* * Required: Bachelor's Degree in Computer Science, MIS, Business Administration, or similar field with five years of related experience. Alternatively, nine years of related experience may substitute for the Bachelor's degree. * Preferred: Bachelor's Degree in Computer Science, MIS, or Business Administration with seven years of related experience. *Certificates, Licenses, Registrations or Other Requirements:* None required. Preferred: MCP, ITIL, CCNA. *Other Knowledge, Skills or Abilities Required:* * Advanced knowledge or skills in computer/software installation, maintenance, and troubleshooting. * Proficiency in Microsoft O365 applications, Teams/SharePoint, ServiceNow, basic server support, networking components, telephony systems, and disaster recovery procedures. * Experience in scripting, program design, packaging, imaging, or similar tasks. * Moderate knowledge of the waste industry. * Leadership abilities, effective communication skills, confidentiality maintenance, and customer service excellence. * Capability to lift up to 50 pounds. _*About Eight Eleven Group:*_ _Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._ Job Type: Contract Pay: $24.00 - $30.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Compensation Package: * Hourly pay Schedule: * 8 hour shift * Monday to Friday Work Location: In person

- Duration: 8 months Rate -$20 to $25/hr on W2 Deskside Technician - Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization. Updating ticket on IT service management tool with proper work notes.5 days onsite work from office. Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. • Remote support & troubleshooting of end user issues. • Windows OS, MacBook support. • Zscaler troubleshooting.

Job Title: PC LAN Technician Employment Type: Contract Contract Length: Long term 6 to 9 Months Role & Responsibilities Must have a current AZ Driver's license with a good driving record - 39 month review will be conducted. This is NOT a remote or telecommuting position. Successful candidate must report to the Duty Post every morning at 8:00 am. Duties Include: Server Support, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. This position will require daily travel to work sites Qualifications & Educational Requirements General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Knowledge of Google Suite Computer hardware configuration and repair knowledge Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices Advanced troubleshooting skills Problem definition and alternative analysis skills Experience with Active Directory Experience with Windows 10 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2 Minimum 4 years of current working experience in an IT field Must have a current AZ Driver's license with a good driving record Associate/Bachelor degree in a related field is preferred Skills Strong customer service skills Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skills Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations Ability to synthesize feedback and adjust plans accordingly Ability to develop and write technical documentation Ability to evaluate and test emerging technologies Ability to apply creative solutions to business problems to ensure business needs are most effectively me Position is 100% onsite Thanks & Best Regards Piyush Sharma Recruitment eMail: ****************** | ************** 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251

Senior Desktop Support Specialist Duration: 06 months The Senior Desktop Support Specialist provides technical hardware and software support of a complex nature across multiple business systems across The client. Currently there is one (1) vacancy. This position is responsible for mobile and end-user device support of the Aviation Department's core business systems. Responsibilities: • Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. • Manage the MDM environment and ensure all mobile devices are being managed. This would include developing deployment packages for business and office productivity applications and managing O/S updates, so all devices are secure. • Maintain and reconcile monthly mobility records for all cellular lines in use and nonusage. • Maintain normal life cycle replacement of mobile devices. • Maintain mobility inventory records with 95% accuracy. Including assigned cellular lines, devices and accessories. • Respond to help desk calls and trouble tickets as needed to assist team. Other Responsibilities: • Work with team to update/create updated documented processes/how-to articles for common issues, procedures, configurations, polices, etc. • Update and maintain workstation and laptop images up and manage the images on the imaging server. • Provide subject matter expertise on the installation and management of security patches and cumulative updates. This would include keeping the Tanium environment up to date with current patches and managing third party application patching. • Assist Team Lead to troubleshoot and manage Mac devices in the environment. • Work with Team Lead on Widows 11 feature updates schedules and ensure that all devices in the environment are on a supported build. • Work with Team Lead to maintain up to date Windows images that adhere to the City of Phoenix standards. • Manage the Tanium environment with Team Lead to include pushing application collections and patching as well as asset inventory reporting. Job Requirements: • A minimum of five (5) years of professional level experience providing technical support for system infrastructure and/or software. • 15 credit hours in computer science or a related field. • An equivalent combination of related experience and education may be considered. • Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations. • The successful candidate must pass a Federal background check. • Only the highest qualified candidates will be considered. • Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel, including City and airline staff. • Candidate should be able to safely lift 50 pounds. • Must possess and maintain a valid Arizona driver's license with a clean record. • Accurate color perception is required to safely work with electrical wiring. Preferred Qualifications - The job requirements listed above, plus: • A bachelor's degree in computer science, or a relevant field. • A minimum of four (4) years of experience supporting more than 200 users, 2000 computers and 800+ mobile devices in a networked environment. • Proficient in Service Now helpdesk ticketing system. • Experience in Intune and Workspace One MDM environments. • Experience writing technical procedures, documentation, training documents, scope of work, project plans, and status reports.

About the Role We're seeking a Senior Desktop Support Specialist to join our client's team in Phoenix, AZ. If you're passionate about IT support, mobile device management, and enjoy working in a dynamic 24/7 environment, this role is a great fit for you! What You'll Do Provide Level 2 technical support for desktop and mobile devices. Manage the MDM environment (Intune/Workspace ONE) including app deployment and OS updates. Maintain accurate mobile device inventories and handle lifecycle replacements. Respond to help desk tickets and troubleshoot user issues. Create and update technical documentation and how-to guides. Manage and update Windows workstation/laptop images. Apply security patches using tools like Tanium and assist with Windows 11 feature updates. Support and manage Mac devices alongside Windows systems. What We're Looking For 5+ years of professional IT support experience Experience with mobile device management (MDM) tools like Intune or Workspace ONE Knowledge of Windows OS imaging and patching tools (Tanium) Strong communication and troubleshooting skills Must be able to lift up to 50 lbs, have a valid AZ driver's license, and be available for rotating shifts (weekends/evenings/holidays if needed)

Responsibilities: • Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issues • Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF. • Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler. • Asset management and tracking using ServiceNow (SNOW) for accurate inventory control. • Provide timely resolutions for hardware and software issues, ensuring user satisfaction. • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) • Provide prompt and accurate feedback to customers • Refer to internal knowledge bases or external resources to provide accurate tech solutions • Ensure all issues are properly logged • Prioritize and manage several open issues at one time • Follow up with clients to ensure their IT systems are fully functional after troubleshooting • Prepare accurate and timely reports • Document technical knowledge in the form of KB Articles • Maintain good relationships with clients Technical Experience: • Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled in using SCCM for Windows and JAMF for Macs. • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role • Hands-on experience with Windows/Linux/Mac OS environments • Good understanding of computer systems, mobile devices and other tech products • Excellent problem-solving and communication skills • Ability to provide step-by-step technical help, both written and verbal • Familiarity with ITSM tools like ServiceNow, JIRA for ticket management. Professional Attributes: • Excellent customer service skills and the ability to communicate effectively with non-technical users. • Self-starter with the ability to work independently and efficiently. • Physical ability to manage IT equipment installations and movements. • Adaptable and flexible to meet varying work schedules and environments.

Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. Skills: Experienced in resolving end user IT issues Experience with SCCM, Intune, IT asset management important Well spoken Respectful to managers and end users Consistent in work hours Positive disposition 3-5 years of experience

Network and Systems Administrator - MSP Are you a tech nerd who loves solving complex IT puzzles? Do you enjoy swooping in to save the day for clients with your mad troubleshooting skills? We protect servers from crashing, networks from lagging, and printers from... well, being printers. We are an MSP on the hunt for a Tier 2 Network/Systems Engineer who's not just great at tech but is also ready to bring some fun to our tight-knit team of IT heroes. What You'll Be Doing: Save the day for clients by resolving tech issues via phone, in-person, or electronically. Troubleshoot the hardest network and systems issues that plague our clients that no one else could figure out. Document everything (Yes, even the weird bugs), so clients and teammates stay in the know. Set up and deploy computers with data migrations so smooth you'll make butter jealous. Conquer IT projects like anti-spam setups, MFA deployments, and SharePoint migrations. Help with network replacements and new server installs. Keep calm and deliver exceptional customer service. Be part of our on-call rotation, saving the world even after hours occasionally. What Makes You a Great Fit: 5+ years of real-world IT experience (you've got battle scars to prove it!) Deep knowledge of Microsoft server and workstation troubleshooting (your bread and butter) Intune setup & management wizardry. Expertise with MFA and conditional access setups DNS & DHCP troubleshooting Data migrations to SharePoint? You eat that for breakfast Active Directory GPO creation and troubleshooting? You could do that in your sleep You've got the magic touch with firewalls and Site-to-Site VPN setup Previous MSP experience is a huge plus (because you know the drill) How You Will Excel: You're a flexible IT hero who adapts quickly to changing priorities-one moment you're putting out a network fire, the next you're helping a client with their printer issue. You thrive in a fast-paced environment and bring your A-game no matter how chaotic things get. You're a people person with exceptional customer service skills and an uncanny ability to communicate tech concepts without putting people to sleep. Attention to detail is your superpower-you take the time to get it right the first time. You're a team player who's always ready to help, no matter the challenge. You're hungry for knowledge and growth and love tackling problems no one else can figure out. Physical Requirements: Occasionally lift and/or move up to 50 pounds (yes, that includes the server) Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch-IT yoga is real. Must have a reliable vehicle to get to clients' locations Perks of being part of our IT Squad: WFH work environment when not at a client's office (AKA: You get to wear sweatpants most days) An open work environment where your ideas matter (seriously, we want to hear them!) You'll always be working on the latest tech (not that old crap) Career growth opportunities-we're growing, and so will you! Casual office vibe (think less corporate, more "let's brainstorm over pizza"). Job Type: Full-time Work Authorization: US Citizen or Green Card holders only at this time Pay: $75,000.00 - $85,000.00 per year Benefits: 401(k) Health insurance Paid time off Compensation Package: Bonus opportunities Performance bonus Yearly pay Schedule: 8 hour shift Monday to Friday Application Question(s): What are some examples of GPO's you have created? Have you worked for another Managed IT Services provider (MSP)? If so, where and how long? Have you had the opportunity to do any IT projects? If so, what projects have you completed? What are your salary expectations? Experience: Firewall Troubleshooting: 2 years (Required) GPO Creation: 2 years (Required) MSP: 2 years (Required) Language: Fluent English (Required) Location: Phoenix, AZ (Required) Work Location: Hybrid remote in Phoenix, AZ

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: NoneTRAVEL: NoDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on projects and programs that impact people's lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to improve the present, invent the future, and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an endless drive to do what others think is impossible. Our employees are not only part of history, they're making history. In this position, you will perform duties contributing to Integration and Test (I&T) activities for space vehicle systems and their supporting hardware. You could support and/or be responsible for developing test procedures, processes, software, support hardware designs etc. that adhere to the requirements for the space vehicle being tested. Tasks may include testing space flight hardware where it is expected that the systems under test are well understood and the test constraints and hazards identified to ensure the safety of the space flight hardware at all times. Test results will be analyzed and determinations made by the operator to ensure that the space flight hardware is both healthy and operating as expected. You must be knowledgeable in aerospace systems, spacecraft subsystems design, or mission operations. You will be working in a team environment where the team will be responsible for all I&T activities for the space vehicle being tested. Basic Qualifications: A candidate, regardless of age and hiring source, must meet ALL of the below criteria. The candidate must: • Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university AND graduating after August 2025 • Be majoring in a STEM degree • Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2025 • Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) Preferred Qualifications: • Have an overall cumulative GPA of 3.7/4.0 or higher NGB- Technical Intern Pay Range: Bachelor's: $21.75 to $26.75 per hour Master's: $31.50 to $33.25 per hour At Northrop Grumman, our internship pay rates are standardized and take into account three main factors: the anticipated graduation date of the individual, the cost of labor of the geographic location, and whether the internship is considered technical or administrative. campusjobs Salary Range: $1.00 - $1.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician II to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ. As an IT Helpdesk Technician II, you will provide technical support of our IT systems to our portfolio of communities and our corporate office. As the IT Helpdesk Technician II, you will serve as the first-line of technical support to end-users by documenting issues and resolutions. You're Excited About This Role Because You Will: Provide first-line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Maintain and support computer systems, printers, and other peripheral devices. Assist in the setup and configuration of new equipment, including computers, mobile devices, and software applications. Document issues and resolutions using our ticketing system to ensure accurate records and knowledge sharing. Conduct routine maintenance and updates to ensure systems are running optimally. Educate and train staff on IT policies, best practices, and new technologies. Collaborate with the IT team to identify and implement improvements to our technology infrastructure. Configure and maintain UniFi Ubiquiti network stack for our properties. Administer and manage Microsoft 365 environment, including user accounts, email, and collaboration tools. We're Excited to Meet You! Ideally, You Will Bring: Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience. Proven experience as a Helpdesk Technician or in a similar role. Strong knowledge of Windows and mac OS operating systems. Proficiency with Microsoft Office Suite, email clients, and remote desktop applications. Familiarity with basic networking concepts and troubleshooting. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Experience in a Managed Service Provider (MSP) environment or property management industry is a plus. Experience with VSAX for Remote Monitoring and Management (RMM) and Autotask for ticketing systems is highly desirable. Experience with configuring UniFi Ubiquiti network stack is preferred. Experience with Microsoft 365 administration is preferred. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The starting salary for IT Helpdesk Technician II is $55,000 commensurate with experience.

Who we are: EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. What you'll do: The IT Technician is responsible for supporting end-user workstations' hardware and software for the agency. They will troubleshoot technical issues in person, on-site, and remotely through our service desk and ticket handling system. The IT Technician delivers excellent customer service while responding to and handling service desk alerts, coordinating equipment pickup and drop-offs, while following the department and Agency's protocols, policies, and procedures. This position involves on-call rotation that requires after-hours support and may also adjust work hours to perform maintenance tasks during times least impactful to the organization. **Phoenix, AZ valley area residents only** YOUR APPLICATION WILL BE REJECTED IF YOU ARE NOT A RESIDENT OF THE PHOENIX, AZ AREA. Essential Responsibilities: Good understanding of computer systems, mobile devices, and other tech products. Primary first-tier response for the Service Desk from walk-ins, answering calls, and e-mails associated with the IT Service Desk. Work with the team to solve all service desk issues that arise. Triage calls and determine what calls need to be escalated and to whom. Primary contact on IT site visits or remote assist employees in troubleshooting IT issues. Take ownership and responsibility of issues and document solutions within the IT Service Management (ITSM) tools and OneNote. Familiarize and train end-users with basic software, hardware, and peripheral device operation. Ability to support and perform maintenance on end-user workstations and telephony (desktops, laptops, company mobile devices, desk phones) and coordinate service replacement. Maintain inventory management with ITSM tools, inventory, device locations, check-ins, check-outs, and device reconditioning for new-hires, transfers, device decommissioning, and archival. Maintain end-user device security and compliance with Microsoft Windows Updates and Windows Server Update Services (WSUS), and reimaging. Active Directory user account administration, account creation, password resets, and multi-factor authentication management. Maintains a secure computing environment for employees and clients and participates in the computer incident response plan (CIRP). Be an ambassador for the team in order to work with stakeholders on understanding their needs and concerns. Clearly communicate with stakeholders at a non-technical level to build confidence and trust. Additional duties as assigned by the supervisor or member of management. What you'll provide: High School Diploma or equivalent required. Minimum of 2 years' experience in desktop support in a mid-to-large work environment. Knowledge of Microsoft Operating Systems, Office Products, and networking concepts required. IT experience within a healthcare organization is preferred CompTIA A+ certification is preferred ITIL v4 Foundations is a plus. Excellent time management skills with a proven ability to meet deadlines. Strong attention to detail. Critical thinking with capability to execute. Excellent verbal and written communication skills. Exceptional customer service. Proactive and independent with the ability to take initiative. Excellent organizational skills. If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required. What you'll experience: The typical work environment will be an EMPACT office, indoors. Periodic work outside will be required. Employees must be able to lift at least 30 pounds and be able to properly move desktops, laptops, and monitors. Occasional heavy lifting will be required in a team-lift scenario (carrying very heavy UPS units, etc.). Employees must be able to drive a company van and must not lose their ability to drive during their employment. Employees must be able to work staggered schedules as needed to meet the IT needs of the company. Travel to other EMPACT locations is typical, but a company vehicle will be provided, or mileage will be reimbursed. While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. What we'll offer: (Full-time employees) Generous PTO (15 days the first year) 10 paid holidays per year Medical plans (4 choices) Dental plans (2 choices) Vision plans (2 choices) 403(b) retirement plan Retirement Allowance Company paid Life/AD&D and Long-term Disability Voluntary additional Life and Short-term Disability Tuition Reimbursement Elder Care assistance Pet Insurance and much more! EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF). EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason. EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Why We Exist: At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. What We Actually Do: ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide. ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry. Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers across the globe. Our Vision: To Empower Uniqueness! via our: Team Members, Clients, Environment, and Community. How We Behave: We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence But what does this really mean? In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; even our CEO can be found cleaning/stocking bathrooms! Being a part of the ER2 Family means you... Respect your peers and place of work Strive to always set the next person up for success Seek out feedback in hopes to become better Give of yourself while expecting nothing in return If you can commit to those values… we cannot wait to hear from you! BEFORE YOU APPLY: Please be sure to check out our careers page at *************************** which explains our full hiring process so that you know what to expect! AFTER YOU APPLY: Please be sure to add ****************************** to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!) THE PERKS: Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident and critical illness insurance, employee assistance program, BenefitHub discount program 401(k) with company match Competitive wages Welcoming, caring, and dedicated team members Fun culture with family-like vibes Paid Time Off Company Branded Attire Allowance Professional & Personal Growth and Development Opportunities Real Life Skills Training A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! All ideas are welcome, everyone has a voice here - unused employee genius is a big waste! THE OPPORTUNITY: The IT Hardware Configuration & Refurbishment Technician is responsible for the setup, configuration, and refurbishment of IT assets. This role requires technical expertise, attention to detail, and the ability to work with various hardware and software systems. This is a full-time hourly (non-exempt) position, with starting pay of $20 an hour. Standard hours are M-F 8am - 5pm with a 1 hour lunch break. THE DAY TO DAY: Device Provisioning and Configuration Access and utilize IT Asset Management (ITAM) software for asset management Provision devices using automated deployment tools (e.g. Autopilot) Configure special builds on demand (e.g. for radiology or other specialized depts) Ensure all products are properly labeled with correct SKUs and asset tags Hardware Refurbishment Test, validate, and reimage equipment received from disposal jobs and ITAM returns Prepare refurbished equipment for redeployment Perform necessary repairs and upgrades on returned hardware Clean and sanitize equipment to meet quality standards Package equipment for redeployment when completed Quality Assurance Conduct thorough testing of configured and refurbished devices Verify functionality of all hardware components and installed software Ensure compliance with company standards and client specifications Documentation and Reporting Document RMA (Return Merchandise Authorization) details Submit RMA information to purchasers and vendors Maintain accurate records of all work performed on assets Generate reports on refurbishment activities and asset status Warranty Management File warranty claims for defective equipment Track warranty claim status and follow up as necessary Coordinate with vendors for warranty repairs or replacements Inventory Management Assist in maintaining accurate inventory of spare parts and components Report low stock levels of frequently used parts Organize and manage the technical work area Technical Support Provide technical guidance to other team members when needed Troubleshoot hardware and software issues Escalate complex problems to appropriate IT teams Process Improvement Identify and suggest improvements to refurbishment and configuration processes Stay updated on new technologies and best practices in IT asset management Participate in training sessions to enhance technical skills Compliance and Security Adhere to data security protocols when handling assets Ensure proper data wiping procedures are followed for all refurbished devices Comply with environmental regulations for proper disposal of electronic waste Collaboration Work closely with the ITAM Inventory team to coordinate asset flow Communicate effectively with project managers and clients regarding special configurations Assist in training new team members on technical procedures THE VITALS: 1+ years of experience in IT hardware configuration and refurbishment Strong knowledge of Windows and Mac operating systems Familiarity with automated deployment tools (e.g. Autopilot) Experience with various hardware components and their installation Understanding of IT asset management principles Strong problem-solving and analytical skills Excellent attention to detail Good communication skills PHYSICAL REQUIREMENTS: The ability to stand in one place for extended periods of time without fatiguing. Ability to work and look at a computer screen for extended hours per day. Ability to sit and/or stand for consecutive hours. Ability to lift/push/pull 50+ lbs. OTHER REQUIREMENTS: Legally authorized to work in the United States. The ability to speak/read English fluently. The ability to pass a drug test. The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity. ER2 i

We're excited to provide the best education in the best environment to our students! Academies of Math and Science Help Desk / IT Compensation: $19 - $22 an hour. Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs. Why work for us? Competitive salaries and bonus pay Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance Supportive, collaborative culture with incredible coworkers and leaders Comprehensive training, follow-up coaching, and professional development Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education Qualifications & competencies: Minimum 1 year tech-support experience Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.) Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365 Maintenance and creation of network documentation Ability to work independently or with a team Excellent verbal and written communication skills Join us to enjoy rewarding challenges and ongoing opportunities!

: Meade Engineering is a full-service design firm specializing in innovative and cost-effective engineering solutions for data centers, cloud providers, and large-scale construction projects. Our team of expert engineers, designers, and consultants is dedicated to delivering high-quality, reliable, and sustainable solutions that drive the industry forward. At Meade Engineering, we foster a collaborative and dynamic work environment where creativity, technical excellence, and professional growth are at the forefront. We take pride in our commitment to innovation, efficiency, and superior service-values that not only define our projects but also shape our workplace culture. If you're looking to be part of a company that values expertise, teamwork, and cutting-edge design, we'd love to hear from you! Learn more about us at ************************* Job Description: As an IT Support Administrator, you will play a key role in managing and improving Meade Engineering's IT infrastructure. You will monitor, maintain, and optimize the organization's hardware and software systems. You will be responsible for ensuring the security, availability, and scalability of IT resources by proactively troubleshooting issues, implementing system improvements, and maintaining thorough documentation. Work Schedule & Hours: Monday - Friday 6:00am to 3:00pm Fully In-Office, 85027 Job Duties: Assist with IT project planning and execution, including system upgrades, cloud rollouts, and software implementations, ensuring minimal disruption. Use Microsoft Intune and other tools to enforce security policies and optimize mobile/remote workforce solutions. Track IT assets, software licensing, ensuring compliance with vendor agreements. Administer and support Microsoft 365, SharePoint, Teams, and other collaboration platforms. Use automation tools like Zapier, Power Automate, or PowerShell to streamline IT processes. Provide training and troubleshooting support for staff to ensure proficiency with software and security protocols. Regularly apply security patches, updates, and vulnerability fixes to operating systems, applications, and network devices to safeguard against potential cyber threats. Create and maintain clear and comprehensive documentation for system configurations, troubleshooting procedures, and IT processes. Minimum Qualifications: Associate's degree in computer science or related field, or 2+ years of equivalent experience in a hands-on role providing IT support and administration 2+ years of experience in supporting cloud-first organizations 4+ years of overall professional IT experience Excellent communication skills and ability to build strong relationships High attention to detail and accuracy of deliverables Strong ability to prioritize competing tasks Experience working at an engineering or architectural firm a major plus Benefits: All full-time employees receive a comprehensive benefit package that includes, but is not limited to, medical, dental, and vision insurance with 100% of medical premiums covered by the employer, short and long-term disability insurance, life insurance, a 401(k), vacation time, paid holidays off, and yearly performance-based bonus eligibility. MEI is an Equal Employment Opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable laws. We believe in equal employment opportunities for all and encourage individuals from all backgrounds to apply.

Junior IT Administrator 101 E Jackson, Phoenix AZ About Intuitive Machines Intuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With the first commercial lunar landing in history, multiple NASA lunar missions in development, and additional private missions on our manifest, we pride ourselves in supporting our customers and the nation in paving the way to return humans to the surface of the Moon. Our world-class team includes experts in all aspects of spacecraft subsystems design, development and test, on-orbit operations, and safety. About The Role In June 2009, NASA launched the Lunar Reconnaissance Orbiter (LRO), a robotic spacecraft now orbiting the Moon at 100-km altitude. The LRO primary objective is enable fundamental scientific discoveries about the Moon. The Lunar Reconnaissance Orbiter Camera (LROC) is one of seven instruments onboard LRO. LROC comprises three cameras that capture high-resolution black-and-white images and moderate-resolution multispectral images of the lunar surface. In January of 2023, ShadowCam, a NASA-funded instrument hosted onboard the Korea Aerospace Research Institute (KARI) Korea Pathfinder Lunar Orbiter (KPLO, began orbital operations. By collecting high-resolution images of permanently shadowed regions (PSRs), ShadowCam provides critical information about the distribution and accessibility of water, ice, and other volatiles at spatial scales (1.7 m/pixel) required to mitigate risks and maximize the results of future exploration activities. We are seeking a talented and experienced Junior IT Administrator to join our LROC and ShadowCam teams in Phoenix AZ to support these ground-breaking projects. Responsibilities: Deskside support Workstation setup and maintenance Printer setup & resupply Help organize IT storage Help staff with various software and scripting needs Work with senior admin staff to learn how to maintain a large network infrastructure including petabyte-scale storage, high performance computing, fault-tolerant services, and more. Requirements: Associates degree in Information Technology or related field plus 1 year systems administration, helpdesk, or desk-side support experience, OR any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications: Experience with MacOS in a workstation environment Experience with Windows in a workstation environment Experience with Linux in a workstation or server environment Experience with shell scripting Experience troubleshooting a variety of applications Good written and verbal communications skills Experience with the puppet configuration management system US EEO Statement Intuitive Machines is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law

Are you looking for a job, or a career? Do you want to be a part of a growing, dynamic IT services team? cloud IT is a fast-growing technology services organization specializing in providing outsourced IT and cloud services. cloud IT provides network infrastructure management, service desk support, managed security services, cloud hosting, hardware integration, and IT consulting services to business clients in the state of Arizona and beyond; services are currently provided in 25 states. cloud IT is seeking a motivated, top performer to work as an IT Systems Administrator, providing IT customer service remotely and in person. You will utilize a wide variety of technical support and troubleshooting skills to resolve infrastructure, hardware, and software issues, working independently and escalating complex issues as appropriate. Job purpose The IT Systems Administrator is responsible for handling advanced support service requests in a professional and timely manner. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. This will include onsite support for the needs of our clients. Duties and responsibilities IT support relating to technical issues involving core business applications, along with virtual environments built on Microsoft, Parallels, and VMware. Design, implement, and provide support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, Microsoft 365, etc. Engineer and implement system solutions for customers using technologies that meet their needs. Assist with developing disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity including, routers, switches, firewalls, wireless, and security. Remote access solution implementation and support: VPN, Terminal Services, and Parallels. System documentation and consulting services to include system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed on outages. Work through a daily schedule that has been established through the dispatch process. Qualifications 2-4 years of hands-on experience. Interpersonal skills: such as telephony skills, strong verbal and written communication skills, active listening, and customer care. Excellent troubleshooting and problem-solving skills. Ability to multi-task and adapt to changes quickly. Technical awareness: the ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast-moving environment. Preferred Qualifications Professional IT Certifications, such as Network+, Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or Meraki CMNA. AA/AS or BA/BS, in computer science or a related field, preferred. Previous MSP experience is helpful. Working conditions 40-hour workweek. Local travel will be required. Flexibility to work different shifts and have on-call availability as needed and scheduled. Physical requirements Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers, networking equipment, and peripherals. Hourly Rate $22 - $31.25 Benefits Paid time off (PTO) Medical, Dental, Vision insurance 401K

Crafco has an opening for an Production Support Materials Technician at our equipment plant in Chandler, AZ. The Production Support Materials Technician is responsible for the efficient offloading, handling, verification, and storage of all incoming materials. This role is crucial in ensuring that the manufacturing departments are supplied with the necessary parts, subassemblies are stored properly, and inventory is accurately maintained. This position offers a competitive salary with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short- & Long-Term Disability, Holiday, Personal & Sick Time, Maternity Leave and more. Specific Duties: * Responsible to safely and properly unload and store designated incoming materials verifying identification and quantity of materials. Responsible for inspecting steel at receipt/reject. Good knowledge of raw steel is useful. * Inspect shipments for discrepancies or damage and report any issues promptly. * Store materials in designated areas only. All parts, materials, and equipment must remain within designated red line storage areas. DO NOT place materials against the building or other items. * Responsible to supply to shop floor designated parts and move from shop floor designated subassemblies and properly store in assigned * Shall operate forklifts, carts and other equipment always in a safe responsible * Computer experience necessary. MS Office and SAP a plus. * Responsible for the accuracy, completeness and timeliness of all required paperwork and performance of assigned duties. * Shall assist in cycle counts, physical inventory, pulling of parts for orders, storage of parts. Keep inventory organized and in the correct part number location. * Assign all raw material jobs to the proper work Load each workstation to ensure high operator and machine efficiency. * Expedite material shortages. Responsible for rotation of stock and obsolete * Job responsibilities require 80% to 90% working outside. * Charge propane tanks when needed. * All tasks are to be performed with a spirit of cooperation, showing respect and support for teammates to foster a collaborative work environment. Qualifications: * High School Diploma. * 3 years relevant experience preferred * Strong collaboration skills to support a team-oriented work environment. * Ability to communicate effectively and professionally with supervisors, coworkers, and other departments. * Familiarity with inventory management and material storage procedures. * 2-3 years of experience operating a sit-down propane forklift. * Computer experience necessary. MS Office and SAP a plus. * Ability to inspect shipments for discrepancies or damage and report issues promptly. * Strong organizational skills to ensure materials are safely stored in designated areas and there is no damage to surrounding buildings or materials. * Cleanliness, organization of work area, plant areas and equipment. * Ability to complete and maintain accurate paperwork and records. * Use of measuring tape and measuring gauge. * Can lift 50 lbs. Capable of lifting, carrying, and moving materials as required. * Demonstrated performance of assigned duties safe, professional manner, cooperative attitude and positive interfacing with other departments. Able to work as a team. * The loading, unloading and storage of materials should be done in a safe, appropriate manner. * Timeliness of moving finished goods to the yard and its organization. * Responsible for the cleanliness and mechanical condition of the forklift. * Attendance and conformance with company operational and personnel procedures and policies. * Able to work 6:00-2:30 Monday through Friday. Able to work overtime, if required. Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..