Computer User Support Specialists (Professional, Scientific, and Technical Services)
Information technology technician job in Greenville, SC
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
IT Help Desk Analyst
Information technology technician job in Moncks Corner, SC
*Help Desk Analyst* If you are interested in applying for this job, please make sure you meet the following requirements as listed below. The Help Desk Analyst provides first-level technical support to internal users by diagnosing and resolving issues both onsite and remotely. This role involves supporting hardware, software, peripheral devices, and core business applications to ensure optimal end-user performance.
*Key Responsibilities*
* Provide first-level technical support for users by diagnosing and resolving hardware, software, and peripheral equipment issues.
* Support and maintain in-house computer systems, desktops, laptops, and related devices, including installation, repair, upgrades, and routine maintenance.
* Utilize the internal ticket tracking system to prioritize and manage workload effectively.
* Respond to user requests via email, phone, and in-person interactions.
* Assist with new user onboarding, including creating accounts in Active Directory and deploying laptops/desktops, phones, and related equipment.
* Troubleshoot problems in a timely, accurate, and customer-focused manner.
* Provide end-user training and guidance as needed.
* Maintain accurate inventory of all IT assets, including printers, phones, computers, laptops, monitors, and other peripherals.
* Create and update documentation for IT processes, configurations, and procedures.
* Support ERP and shipping software as needed (experience a plus).
* Perform other related tasks and special projects as assigned.
*Qualifications*
* Education and experience equivalent to a four-year degree in computer technology, information systems, or related discipline.
* Strong hardware knowledge of Windows PCs, including installation, component replacement, and upgrades.
* Solid experience installing, troubleshooting, and upgrading Microsoft Windows operating systems and related software.
* Experience with JD Edwards or similar ERP systems preferred.
* Experience working in a manufacturing or distribution environment a plus.
* Strong communication skills and ability to build effective working relationships across teams.
* Proven problem-solving skills with the ability to handle complex technical issues.
* Excellent organizational and time-management skills. xevrcyc
* High attention to detail and accurate data-entry abilities.
Job Type: Full-time
Pay: $21.69 - $26.12 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Work Location: In person
Desktop Support Specialist
Information technology technician job in Columbia, SC
The Client is seeking an applicant to assist under general supervision of the IT Manager II for Desktop Support, Regional Technician I for Headquarters and District 1, or Endpoint Technician I.
Provide technical assistance to departmental personnel in the setup, installation, maintenance and proper usage of desktops, laptops, tablets, printers, scanners, monitors, application software, local area network, and associated equipment for headquarters building under the management of Information Technology Services (ITS).
Manages building laptops, tablets, and workstations using Microsoft Endpoint Configuration Manager (MECM). Confirming the installation is successful by ensuring the BitLocker Key is stored in Active Directory and InTune, and that the Microsoft
Endpoint Configuration Manager Client is installed. Ensure that desktops, laptops, and tablets fully check in 2.5 hours after the MECM Task Sequence completes.
Assist with deployment of endpoints and associated devices that make up an end-user setup in the Headquarters building.
Applicants will be required to be onsite for 40 hours a week within the SCDOT
Headquarters building to provide IT Support for IT Services Desktop Support Staff.
Work week is Monday - Friday (8am - 5pm with a one-hour lunch break).
Daily Responsibilities:
Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager.
Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune.
Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop, and tablet during the build process.
Ensure each desktop, laptop, and tablet stay connected to the NTS Network for at least 2.5 hours after build completes.
Ensure that all software listed on the build sheet is installed on each desktop, laptop, and tablet built.
Ensure that each desktop, laptop, tablet, docking station, 27” monitor, printer, scanner, and any other tracked asset assigned to an end-user is properly documented in the designated IT Services asset
Management system in accordance with the Desktop Support Asset Management procedure manual.
Diagnoses and resolves problems reported by users on endpoint hardware and/or software. Record work performed in the Help Desk ticket system.
Perform routine maintenance and repair on equipment or contact vendor support of equipment repair.
Assists with removal and disposal of obsolete equipment using the electronic TID and Request to Dispose of Accountable Equipment and other components, salvaging any usable parts.
Performs other related duties as required.
Monthly Responsibilities:
Ensure that all SCDOT Commission back up tablets are connected by patch cable to the NTS Network to receive Patch Tuesday Patches. Login not required.
Tablets should be powered on using a power cord and connected by patch cable on the second Friday of each month and remain connected until 12pm the following Wednesday.
Login using the local account before shutting the tablet down on the following Wednesday.
All iPads should be powered on using the appropriate power cable and charging brick for the same amount of time as the SCDOT Commission tablets. Login not required.
Required Skills:
4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners.
2+ years of experience in computer deployments, operation, and repair
2+ years of experience in hardware and software installation
2+ years of experience with Microsoft Endpoint Configuration Manager
Experience supporting Microsoft Office Suite including but not limited to Edge Browser, Excel, Outlook, PowerPoint, and Word.
Expertise in supporting Microsoft Windows.
Requires the exertion of 50 pounds of force occasionally.
Requires the exertion of 20 pounds of force frequently.
Preferred Skills:
Experience working with a help desk ticketing system
Experience with NTS Network
Experience with Active Directory or InTune
Required Education/Certifications:
High School diploma.
Associate or a bachelor's degree in a related field. May be substituted for required work experience.
Interview Process:
1st round video
A second interview may be requested (onsite)
Information Technology Support Engineer
Information technology technician job in Aiken, SC
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
IT Support Analyst
Information technology technician job in Piedmont, SC
PL Developments, also known as PLD, is a leading manufacturer, packager, and distributor of over-the-counter (OTC) pharmaceutical products and consumer healthcare goods
The IT Support Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
Work schedule: Monday- Friday 8am-5pm
JOB QUALIFICATIONS:
3 years equivalent work experience.
Certifications in A+, CompTIA Network +, MCDST preferred but not required.
Knowledge of basic computer hardware, including workstations, laptops, printers, copiers, wireless technologies, handheld scanners, thermal printers, smartphones, VOIP.
Experience with desktop and server operating systems, including Windows 10 Professional, Windows 11 Professional, Mac OS X.
Extensive application support experience with MS Office Suite, Oracle.
Working knowledge of a range of diagnostic utilities, including Putty, Wireshark, VNC, RDP.
Familiarity with the fundamental principles of a validated computer environment.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
Strong customer service skills and keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Highly self-motivated and directed.
Must be fluent in English and Spanish language skills.
POSITION RESPONSIBILITIES:
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Alert management to emerging trends in incidents.
Assist in software releases and roll-outs and communication to the end users.
Field incoming requests to the Help Desk via both telephone and e-mail and Kaseya to ensure courteous, timely and effective resolution of end user issues.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced technician.
Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Install anti-virus software and ensure virus definitions are up-to-date.
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow ups to help requests.
Develop help sheets, how to videos, and FAQ lists for end users.
Reinforce SLAs to manage end-user expectations.
PHYSICAL REQUIREMENTS:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Some travel required between multiple warehouse sites.
BENEFITS:
PLD is a proud employer offering many corporate benefits, including:
â Medical and Dental Benefits
â Vision
â 401K with employer match
â Group Life Insurance
â Flex Spending Accounts
â Paid Time Off and Paid Holidays
â Tuition Assistance
â Corporate Discount Program
â Opportunities to Flourish Within the Company
PL Developments is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
#HP1
Technical Support Team Lead
Information technology technician job in South Carolina
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Gowen, Idaho. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
* Acts as the overall communications architect and network team manager for the MTC.
* Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
* Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
* Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
* Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance.
* Bachelor's degree
* IAT II Certification
* A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
* A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
* Expert in integrating training environments.
* Extensive experience planning architectures.
What Sets you apart:
* Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
* Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
* You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
* Daily opportunities to develop new skills
* Team environment
What We Can Offer You:
* Compensation
* Health & Wellbeing
* We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
* Personal & Professional Development
* We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
* Diversity, Inclusion & Belonging
* We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
* Benefits
* Healthcare (medical, dental, vision, prescription drugs)
* Pet Insurance
* 401(k) savings plan
* Paid Time Off (PTO)
* Holiday pay opportunities
* Basic life insurance
* AD&D insurance
* Company-paid Short-Term and Long-Term Disability
* Employee Assistance Program
* Tuition Support Options
* Identity Theft Program
Computer IT Tech I
Information technology technician job in North Charleston, SC
Job Details Entry North Charleston, SC Full Time $23.00 - $28.00 Hourly Up to 25% DayDescription
About Us: At Four Corners Building Supply, we are looking for people who want to bring their passion and expertise to help our rapidly growing business. Our formula is simple: take exceptional care of our employees, and they will take exceptional care of our customers.
Job Summary: IT Tech will provide technical assistance to computer users at our Charleston, Summerville, and Hardeeville area locations. They will work directly with our leadership team and IT Support Provider.
Responsibilities we'll trust you with:
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• Assist with computer hardware and software, including printing, word processing, email, and operating systems.
• Assist in setting up and maintaining access for all staff to a variety of systems
• Work directly with IT Support Provider to escalate and triage issues as they arise
• Learn and be able to troubleshoot common ERP concerns
• Maintain an organized inventory list of hardware items in working order
• Assist in any warranty claims that may arise
• Complete all necessary records and reports in a timely and accurate fashion
• Conduct operations in a manner that promotes workplace safety
• Perform other duties as assigned.
Qualifications
Preferred qualifications:
• Associates or Bachelor's Degree in Technology
• Background in fixing computers, either for personal use or for others
• High level of expertise in all MS Office products, including Outlook, Teams, etc.
• Comfort in a small company, matrixed organizational structure
• Team player, with a willingness to learn
Skills:
• Self-driven with the ability to set and meet deadlines
• Strong communication skills
• Highly organized with excellent project management skills
• Ability to establish and maintain professional relationships at all organizational levels
• Able to get work done independently and as a member of a team
• Detail-oriented
• Takes pride in completed works
Physical Requirements:
• Frequent driving between locations while transporting hardware
• Continuous exposure to computer screens
• Frequent carrying and lifting - must be able to move and lift a minimum of 50 pounds
• Continuous Sitting in one place
• Works inside an office setting
IT Technician
Information technology technician job in South Carolina
Technology/Computer Technician
Date Available: Immediately
Closing Date:
Until Filled
Computer Technician
Job Goal: An individual in this position is responsible for assisting with the district's technology service and for assisting district employees in the performance of their duties as it relates to technology. Additionally, an individual in this position is responsible for completing all computer service responsibilities.
Performance Responsibilities:
• Assist in managing all phases of the technology program
• Assist in managing daily computer service schedules
• Assist in managing daily reports
• Perform other related duties as assigned
Qualifications:
• Associate's Degree or higher from an accredited agency preferred
• Working knowledge of school computer services
• Knowledge of state and federal computer communication regulations
• Ability to inventory and record information accurately
• Ability to comprehend and apply verbal and/or written guidelines or instructions
• Knowledge of computer hardware repair and various network and software applications
• Ability to assist in managing the district's computer service program
• Ability to communicate effectively with others
Reports To: This person reports to the Director of Technology.
Supervises: There are no supervisory responsibilities.
Terms of Employment: Based on 240 days on Classified CLS 15 - Tech 1 Salary Schedule
Evaluation: Performance of this job will be evaluated in accordance with Board Policy.
IT Hardware Technician
Information technology technician job in Columbia, SC
At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!
We are currently hiring an IT Hardware Technician to be based in our office in Columbia, SC. This is an entry level position and will provide internal support to our growing organization. The IT Hardware Technician will be responsible for imaging, configuring, and shipping in-house Windows 10 laptops following company processes and checklists. This includes installing and troubleshooting software, troubleshooting hardware issues, replacing components or coordinating with computer vendors to arrange for warranty repair.
Essential Duties & Responsibilities:
Image, configure and ship Windows 11 laptops.
Follow company processes and checklists to complete tasks consistently an accurately.
Configure Microsoft Office 365, including Outlook, Teams, and OneDrive.
Install 3rd party software.
Update the inventory system in relationship to the equipment being processed.
Work within our I.T. ticketing system to update laptop deployment tickets assigned to you.
Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company.
As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues.
Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment.
Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
Accurately document instances of hardware failure, repair, installation, and removal.
Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters.
Escalate tickets as necessary.
Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc.
Other duties as assigned.
Attendance at work during normal business hours.
Knowledge & Skills Required:
Familiar with the Windows 10 OS.
Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair.
Good organizational and records keeping skills.
Good general troubleshooting skills.
Good written and verbal communication skills.
Ability to multi-task, prioritize, and work efficiently.
Ability to provide high level customer service to team members.
Preferred Education and Experience:
Education: High school diploma or equivalent & A+ or Dell Hardware certification in progress/received
Experience: 6 months to 1 year hands-on hardware repair of computer endpoint hardware
Preferred Certification:. CompTIA A+ in progress or certification received.
#LI-SJ1
Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.
All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.
The salary range for this full-time role is $20.72-$26.23 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
Medical
Dental Insurance
Vision Insurance
401(k)
401(k) Matching
Paid Time Off
Paid Holidays
Short and long-term disability
Employee Assistance Program
Auto-ApplyIT - Client Technologies Technician - 25-33255
Information technology technician job in Columbia, SC
The Client Technologies Technician (Entry Level) is responsible for building, deploying, and supporting desktops, laptops, and tablets within a large enterprise environment. This role ensures devices are configured correctly, secured, documented, and fully operational for end-user productivity. The technician will work onsite full-time to support the IT Services Desktop Support team and assist with end-user hardware setups.
Key Responsibilities Daily Responsibilities
Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
Verify proper encryption and configuration, ensuring:
BitLocker keys are stored in Active Directory and Intune
MECM client is successfully installed
Ensure each device remains connected to the network for at least 2.5 hours post-build for full check-in.
Confirm all required software from the build sheet is correctly installed.
Document all devices and assigned hardware (laptops, tablets, docks, monitors, printers, scanners, etc.) in the designated IT Asset Management system.
Diagnose and resolve user-reported hardware and software issues; document actions in the help desk ticketing system.
Perform routine equipment maintenance or coordinate vendor repairs.
Assist with decommissioning and disposal of obsolete equipment, salvaging usable components.
Perform additional duties as assigned.
Monthly Responsibilities
Connect backup tablets to the enterprise network to receive monthly security patches.
Power and network-connect tablets on a scheduled cycle (second Friday through the following Wednesday).
Log in using the local account before shut down at the end of the cycle.
Power on and maintain iPads during the same patch cycle (login not required).
Required Skills
4+ years of desktop and networked systems support experience
Strong knowledge of desktops, laptops, tablets, printers, and scanners
2+ years of device deployment, hardware/software installation, and repair
2+ years hands-on experience with Microsoft Endpoint Configuration Manager (MECM)
Proficiency supporting the Microsoft Office Suite (Edge, Excel, Outlook, PowerPoint, Word)
Expertise in supporting Microsoft Windows
Ability to lift:
50 lbs occasionally
20 lbs frequently
Preferred Skills
Experience with help desk ticketing systems
Experience with enterprise networks
Experience with Active Directory or Intune
Education & Certifications
High School Diploma required
Associate or Bachelor's degree in a related field (can substitute for experience)
IT - SCDOT - Client Technologies Technician
Information technology technician job in Columbia, SC
Job Description
IT Customer Support Specialist III
Interview Process: 2 rounds, 1st will be virtual, 2nd will be onsite
Years of Exp: 05+Years
Contract Type: C2C/W2
Duration: 12+ Months
Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Summary
We are seeking an experienced IT Customer Support Specialist III to join the Desktop Support and Endpoint Support team. This role involves hands-on technical support, workstation/device builds, deployment of endpoints, troubleshooting hardware/software issues, and ensuring smooth IT operations within an onsite environment.
Key Responsibilities
Daily Responsibilities
Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
Verify successful installation by ensuring:
BitLocker keys are stored in Active Directory and Intune
MECM client is installed
Devices stay connected to the network for 2.5 hours after build completion
Confirm all software listed on the build sheet is installed on every device.
Document all endpoints and associated equipment (desktops, laptops, tablets, docking stations, monitors, printers, scanners) in the IT Asset Management System.
Diagnose and resolve endpoint hardware/software issues.
Record all work performed in the Help Desk ticketing system.
Perform routine equipment maintenance, repairs, or coordinate vendor support when required.
Assist with removal, disposal, and documentation of obsolete equipment per guidelines.
Monthly Responsibilities
Ensure backup tablets are connected to the network via patch cable to receive monthly patches.
Maintain backup tablets and iPads powered on and connected from the second Friday of each month until the following Wednesday at 12 PM.
Log in using local accounts before powering down (as applicable).
Required Skills
4+ years in desktop and networked systems support
Strong knowledge of desktops, laptops, tablets, printers, and scanners
2+ years in computer deployments, operation, and repair
2+ years in hardware & software installation
2+ years experience with Microsoft Endpoint Configuration Manager (MECM)
Experience supporting Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Edge)
Preferred Skills
· Experience with Help Desk ticketing systems
· Experience with Active Directory or Intune
· Experience with NTS Network
Information Technology
Information technology technician job in Cane Savannah, SC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyPersonnel Computer Support Technician (Antarctica)
Information technology technician job in Charleston, SC
The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
* Must be able to obtain a customer clearance for access to facilities, equipment and property.
* CompTIA Security+
* Must be able to perform job duties in extreme, cold, dark, work environments.
* Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica.
* Must pass medical and dental examination prior to deployment; expenses are reimbursable
* Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques.
* Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications.
* Ability to analyze and develop complex design objectives.
* Proven ability to perform in an advisory capacity and to make recommendations for resolving issues.
* Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office.
* Solid analytical, critical thinking and problem-solving skills.
* Excellent verbal and written communication skills.
* Excellent customer service skills.
* Ability to work both independently and in a team environment.
* Ability to effectively manage multiple projects and priorities.
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
* Required travel to Antarctica six (6) months a year or on a rotational basis with IT team.
* Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained.
* Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment.
* Performs infrastructure and desktop updates for NPP and USAP Systems as required.
* Performs technical support in the installation of program/project unique IT systems/equipment
* hardware, software, sensors, and associated peripherals. Support will include but not be limited to:
* Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests.
* Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing.
* Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required.
* Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures.
* Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary.
* Performs system/equipment hardware and software life-cycle support to include participating in
* design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data.
* Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment.
* Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines.
* Performs remediation for vulnerabilities or non-compliance items as required.
* Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary.
* Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor.
* Provides the following engineering and Data integration support:
* a. Engineering and data integration support to include base line configuration of servers, creation of
* documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001).
* b. Integration of web development and support of any current or future web-based projects.
EDUCATION AND EXPERIENCE
High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments.
PHYSICAL DEMANDS
Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
EOE including Disability/Vet
CNI offers a comprehensive benefits package that includes:
* Medical
* Dental
* Vision
* 401(k)
* Family Planning/Fertility Assistance
* STD/LTD/Basic Life/AD&D
* Legal-Aid Program
* Employee Assistance Program (EAP)
* Paid Time Off (PTO) - (11) Federal Holidays
* Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
Auto-ApplyIT - ADMIN - SAP Programming Consultant
Information technology technician job in West Columbia, SC
SAP Programming Consultant
Years of Exp: 10+Years
Contract Type: C2C\/W2
Duration: 12+ Months
Candidates local to South Carolina are required, No relocation allowed.
Summary
Provide functional and technical support for SAP HCM and SuccessFactors modules, including design, development, testing, and maintenance. Perform ABAP development, data updates (LSMW\/BDC), interfaces, enhancements, and workflows. Collaborate with functional and business teams to deliver efficient, error\-free solutions and support SAP system operations.
Key Responsibilities
· Design, develop, test, and maintain SAP HCM and SuccessFactors modules.
· Develop ABAP programs, enhancements, reports, interfaces, conversions, forms, and workflows (WRICEF).
· Perform data updates using LSMW, BDC, and DSM tools.
· Collaborate with functional and business teams to build efficient, high\-quality solutions.
· Troubleshoot and resolve SAP issues, optimize system performance, and maintain support logs.
· Create and configure organizational structures, personnel areas, employee groups, and subgroups.
· Document processes, designs, and testing activities in line with project methodology.
· Provide after\-hours SAP support and participate in team planning and skill improvement.
Required Skills
· Bachelor's degree in Computer Science, Information Management, or a related technical field and at least 2 years of experience in computer system development, maintenance, and modification or 10+ years of equivalent experience in application system development and modification
· 4+ years of SAP HCM functional experience in a professional environment
· Understanding of SAP Portal technology
· Functional knowledge of SAP HCM and SuccessFactors
· Experience with mail services in SAP using standard APIs
· General understanding of accounting processes
· Knowledge of enterprise\-level applications, including ERP systems
· 1+ year of SAP Workflow experience
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IT Support Specialist I
Information technology technician job in Spartanburg, SC
SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution.
ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Computer (80%)
* Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices.
* Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus
* Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely
* Install, troubleshoot and problem resolution for standard and customized software and
* Update and maintain accurate data and inventory of all devices, assets, software and license
* Must communicate with internal and external customers in a positive, solution-oriented
* Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse.
* Tracking and routing problems and requests, and document resolutions
* Identifying and escalating situations requiring urgent attention
* Testing equipment that has been repaired prior to returning the equipment to the user
* Mentor student workers
* Provide documentation and knowledge-based articles on deployment, policies and procedures
Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers)
* Set-up and tear down equipment for special events
* Installing and maintaining all multimedia equipment when feasible
* Provide assistance to departments and offices of the university with multimedia related issues
* Maintain and update documentation on all multimedia equipment
JOB QUALIFICATIONS:
Minimum qualifications:
* Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline,
equivalency in other degree, certificates and 6 months-1 year of experience are accepted.
Preferred Qualifications:
* Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred.
* Experience with Windows and Mac devices
Knowledge/Skills/Abilities:
* Ability to provide technical support to users
* Ability to explain technical concepts in non-technical terms to faculty, staff and students
* Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates
* Knowledge of computer hardware and software
* Basic network connectivity troubleshooting
* Skill to prepare clear and concise written communications
* Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects
* Ability to learn new software and hardware packages
* Adapt to changes in technology
* Work independently and as a team member
* Well-grounded philosophy of honesty, integrity, and respect
* Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public
* Ability to work with and engage a diverse group of people
* Ability to work independently yet value and support a team-based environment
* Demonstrated professionalism and positive attitude
GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers.
Work Schedule:
Monday-Thursday 8:00-5:00, Friday 8:00-1:00
Display a willingness to work additional hours during the week and/or weekend, if required.
Licenses: NA
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
IT Administrator
Information technology technician job in Greer, SC
This role oversees and maintains the organization's comprehensive IT infrastructure, focusing on system reliability, data security, user support, and technology lifecycle management. This involves managing servers, network components, cloud services, and endpoint devices to ensure optimal performance and business continuity.
ESSENTIAL RESPONSIBILITIES
This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.
System and Server Management:
Deploy and test updates on all servers, ensuring proper functionality and security.
Manage and monitor all network hardware (servers, network access control appliances, firewalls, etc.) for performance and intrusion.
Maintain and update firewall OS and configure both the firewall and network access control (NAC) for content filtering.
Evaluate server performance and ensure sufficient storage capacity.
Manage server hardware upgrades (RAM, drives) and perform software upgrades.
Manage and maintain the Active Directory (AD) domain, including user onboarding/offboarding, access privileges, and security.
Ensure all server software, including specialized applications like the barcode server software, is updated and running efficiently.
Security and Endpoint Management (Client Devices):
Develop, test, and execute a schedule for installing updates/patches on client endpoints.
Manage comprehensive threat detection and prevention (antivirus, anti-spyware, anti-malware) solutions across all servers and client endpoints, ensuring timely updates and optimal performance.
Monitor the network for potential security intrusions.
Ensure file system privileges are correctly set to maintain data security.
Data Protection and Disaster Recovery (DR):
Validate data backups (on-site and off-site) for proper execution, content accuracy, and retention.
Perform data and system restores upon request.
Regularly test full system restores and Active Directory restoration procedures.
Write and test the organization's Disaster Recovery plan.
Office 365 and Cloud Services:
Ensure Office 365 services (including email/cloud-based messaging and collaboration) are running efficiently.
Manage user accounts within Office 365 (add/remove users, password management).
Test Office 365 backups and restoration procedures.
Procurement and Vendor Management:
Research, purchase, and manage the inventory of all IT hardware (including new endpoint devices) and software/licensing.
Coordinate, oversee, and manage all work with external IT consultants and vendors.
Oversee and manage other IT-related systems, such as VoIP/phone systems and internet service providers (ISPs).
User Support and Troubleshooting:
Set up and configure all new endpoints (including domain access, user profiles, remote access like VPN shortcuts, and security software).
Provide support for all endpoint issues (hardware, OS reinstallation, software reinstallation, network access, performance, file system privileges).
Troubleshoot network issues (internal/intranet/internet connectivity) and printer issues.
Provide support for key line-of-business applications (e.g., ERP/CRM like Great Plains and Salespad), including add-ons, and general office software issues.
Troubleshoot database issues involving SQL Server and TSQL queries.
Deliver user training on new software updates (e.g., Office 365 application updates).
Serve as the primary contact for advanced support from hardware vendors (e.g., Dell).
Physical Security Systems:
Manage and maintain building access control (e.g., badges via security software).
Manage and maintain security camera systems.
SUPPLEMENTAL RESPONSIBILITIES
Completes any tasks and/or projects assigned by supervisor
Other duties as assigned
ACCOUNTABILITY
Maintain and develop exceptional technical documentation for all network, system, and endpoint configurations, troubleshooting, and maintenance procedures.
Responsible for the overall maintenance, troubleshooting, and management of the entire network and all associated servers (including cloud services, web server, VPN, and file sharing/storage servers) and computers.
Research, recommend, and deploy IT best practices, standards, and protocols for system and network maintenance.
AUTHORITY
This role has no direct reports
QUALIFICATIONS
Education/Experience:
Associate's Degree or 5+ years of experience in IT
Specific Characteristics:
Proven ability to effectively communicate with stakeholders, build trust, and maintain a high level of professionalism.
Adaptable and flexible to rapidly changing priorities.
Commitment to maintaining the highest degree of confidentiality when handling sensitive information.
Ability to maintain composure under pressure and manage multiple simultaneous tasks effectively.
Proficiency across all IT disciplines, with the ability to diagnose and fix problems across various software and hardware platforms.
Strong customer service skills, helpful demeanor, and ability to perform well under stress.
DEMANDS
Time and availability
Must be able to work at least 40 hours each week from 8 am-5 pm, or some variation thereof.
Occasional evening and weekend work may be required as job duties demand
Travel
Must have transportation to and from headquarters.
Physical
The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to hear and talk
Use of hands for keyboard usage
Frequent sitting, standing and walking
Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving up to 100 pounds when moving and changing computer equipment.
Environment
Must be able to work in a moderately loud work environment.
DISCLAIMERS
AAP/EEO Statement-
North American Rescue, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
IT System Administrator
Information technology technician job in Sumter, SC
Job Description
This role is responsible for maintaining and supporting the local IT infrastructure, including networks, servers, PCs, and printers, while serving as the on-site IT contact for all departments. The position works closely with external providers and global IT teams to implement company-wide standards and ensure security compliance. Candidates should bring hands-on experience with Windows environments, Microsoft 365, Active Directory, and basic networking; SAP or manufacturing IT experience is a plus. Success in this role requires strong troubleshooting skills, clear communication, and the ability to work independently in a dynamic, growing environment.
Key Responsibilities
Set up, maintain, and support the local IT infrastructure (network, servers, PCs, printers, etc.)
Act as the on-site IT contact for all departments and coordinate with external IT support providers
Monitor and manage local IT assets and licenses
Support local implementation of group-wide IT standards and security policies
Troubleshoot basic software and hardware issues, escalating to external support when necessary
Collaborate with HQ IT and other global sites to align systems and solutions
Document local IT setups and procedures
Technologies / Tools / Systems
Experience with the following is highly desirable:
Windows-based environments (Windows 10/11, Windows Server)
Support Microsoft 365 Apps (Teams, Outlook, SharePoint, OneDrive)
Administer Active Directory / Azure AD Accounts
Basic networking knowledge (TCP/IP, DHCP, DNS, VPN, firewalls)
Remote support tools (e.g., TeamViewer, AnyDesk)
Experience with ERP systems (especially SAP) is a plus
Familiarity with endpoint protection and patch management systems
Preferred Experience
3-5 years of hands-on experience in a similar IT generalist or IT support role
Background in industrial or manufacturing environments is a plus
Experience working in small teams or start-up-like settings is advantageous
Soft Skills & Competencies
Strong problem-solving and troubleshooting skills
Self-motivated, proactive, and able to work independently
Structured and reliable way of working
Strong communication skills and a service-oriented mindset
Willingness to “wear many hats” in a dynamic, growing environment
Ability to coordinate well with external service providers and international colleagues
IT Support Administrator - Salary range $60 - $70k annually BOE
Information technology technician job in Gray Court, SC
We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications.
Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security.
Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner.
Monitor system performance and proactively identify and resolve potential issues to minimize downtime.
Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches.
Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals.
Manage user accounts, permissions, and access rights across various systems.
Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement.
Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
5- 7 years proven experience as an IT Administrator or in a similar role.
Strong knowledge of IT systems, networks, hardware, and software applications.
Familiarity with cybersecurity best practices and tools.
Excellent problem-solving skills and the ability to think analytically.
Effective communication skills to interact with both technical and non-technical stakeholders.
Detail-oriented approach to managing tasks and documentation.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company matching.
Professional development opportunities and support for certifications.
Collaborative and inclusive work environment.
If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role.
ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
Auto-ApplyIT Support Administrator - Salary range $60 - $70k annually BOE
Information technology technician job in Gray Court, SC
We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications.
Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security.
Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner.
Monitor system performance and proactively identify and resolve potential issues to minimize downtime.
Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches.
Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals.
Manage user accounts, permissions, and access rights across various systems.
Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement.
Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
5- 7 years proven experience as an IT Administrator or in a similar role.
Strong knowledge of IT systems, networks, hardware, and software applications.
Familiarity with cybersecurity best practices and tools.
Excellent problem-solving skills and the ability to think analytically.
Effective communication skills to interact with both technical and non-technical stakeholders.
Detail-oriented approach to managing tasks and documentation.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company matching.
Professional development opportunities and support for certifications.
Collaborative and inclusive work environment.
If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role.
ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
Auto-ApplyTechnical Support Engineer
Information technology technician job in Beaufort, SC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $20.25/Hour