Technical Support Specialist
Information technology technician job in Las Vegas, NV
Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).
Title: TeleOperations Specialist (Technical Support Specialist)
Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)
Various Shifts Available:
Hours: 10am-6:30pm or 5:30pm-2am
Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed
* Ideal candidates will be flexible on shift days/times
Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards
Requirements:
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Excellent driving history and no criminal history
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours
Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor's degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software
Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
- 401k package
Sr. Technical Support Specialist
Information technology technician job in Las Vegas, NV
The Senior Technical Support Specialist provides advanced technical assistance to dealers, service technicians, distributors, and end users within the pool and spa industry. This role serves as a subject-matter expert in troubleshooting, diagnostics, and product performance, with an emphasis on delivering exceptional customer support and driving field-level product knowledge. The ideal candidate has at least 5 years of hands-on experience in the pool and spa industry and brings strong analytical, communication, and customer service skills.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
Technical Support & Troubleshooting
Provide expert-level phone, email, and ticket-based technical support to dealers, technicians, and end users.
Diagnose complex electrical, hydraulic, mechanical, and water-quality issues related to spas, hot tubs, and pool systems.
Guide callers through step-by-step troubleshooting and repairs, ensuring safety and accuracy.
Escalate systemic issues to Engineering, Product Development, or Quality teams as appropriate.
Escalation Management
Serve as the primary point of contact for advanced or high-priority escalations from dealers, technicians, Customer Care representatives, and internal teams.
Assess urgency, customer impact, and technical complexity to determine the appropriate escalation path.
Take ownership of escalated cases through full resolution, ensuring timely communication, accurate documentation, and strong follow-through.
Coordinate cross-functionally with Engineering, Product Development, Quality, and Warranty teams to resolve recurring or systemic issues.
Provide coaching, guidance, and decision support to Technical Support Representatives on how to prevent unnecessary escalations and improve first-call resolution.
Identify trends or repeat escalations and communicate findings to leadership to drive process, product, or training improvements.
Product Knowledge & Documentation
Maintain in-depth knowledge of all spa and swim spa equipment, including control systems, pumps, heaters, filtration, lighting, and aftermarket accessories.
Assist with developing and updating technical manuals, troubleshooting guides, and knowledge base content.
Support new product launches by reviewing technical documentation and identifying potential field support needs.
Dealer & Technician Support
Build strong relationships with dealers and service partners by providing timely, reliable, and professional support.
Conduct remote training sessions or in-person technical demonstrations, as needed.
Provide feedback to internal teams on recurring field issues, warranty trends, and product improvement opportunities.
Warranty & Service Administration
Review and process warranty claims, ensuring accuracy and adherence to company policies.
Assist with root-cause analysis on returned product and document findings for Engineering and Quality teams.
Track and report technical issues, themes, and resolution times to support continuous improvement.
Cross-Functional Collaboration
Partner with Engineering, Product Development, and Manufacturing to identify, document, and resolve product issues.
Provide insights on product design, usability, and serviceability based on real-world customer feedback.
Participate in continuous improvement initiatives to enhance product reliability and service processes.
POSITION QUALIFICATIONS
Competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
SKILLS & ABILITIES
Education: High school diploma or equivalent required; technical certification or associate degree in electronics, mechanics, or a related field preferred.
Experience: 5+ years of technical support or field service experience, preferably in spa, hot tub, HVAC, or pool equipment industries. Strong understanding of electrical and mechanical systems, diagnostic tools, and technical schematics. Familiarity with common brands and components used in the industry (Balboa, Gecko, Waterway, etc.).
Computer Skills: Proficient in Microsoft Office and experience with CRM, ticketing systems, and technical support tools or ERP systems (e.g., NetSuite, Salesforce, Sage).
Other Requirements: Customer-focused with the ability to manage difficult conversations professionally and empathetically. Excellent verbal and written communication skills. High attention to detail and organizational skills. Ability to multitask, prioritize, and remain organized in a fast-paced environment.
SIU Consultant P&C (Mid-Level) - Desk
Information technology technician job in Las Vegas, NV
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team.
Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed.
Strong report writing and presentation skillset.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyInfrastructure Technician
Information technology technician job in Las Vegas, NV
Title: Network Infrastructure Technician
Openings: 2
Duration: Permanent
Shift: (First 90 days will be 9-5 for training period)
Day: 7 AM - 3PM
Swing: 3 PM - 11 PM
Night: 10 PM- 8 AM (4 x 10-hour shifts)
Required Skills & Experience:
3+ years of experience as a network technician
Proficiency in layer one infrastructure, including pulling cables, horizontal structured cabling, running fiber and copper cabling
Proficiency in networking, including racking and stacking servers
Proficiency in computer repairs and software upgrades
Attention to detail
Nice to Have Skills & Experience:
Certifications: A+, Security+, and Network+
Ability to work in a complex environment with the ability to pivot
Job Description:
Insight Global is seeking a dedicated Network Technician to join one of the largest data centers in the world, where innovation meets excellence. As a member of our client's dynamic team of technicians, you will operate 24/7 to maintain extensive server infrastructure. Your responsibilities will include Smart Hands Tasks, such as plugging servers back in and fixing servers; Installs, which involve handling customer move-ins, managing carrier housing, delivering internet connections through fiber, and troubleshooting; and Internal Projects, covering all internal network projects, moving signals from point A to point B, and combining installs and smart hands tasks. We are looking for a dedicated professional to help us maintain and enhance our network infrastructure.
Contract/Contract-to-Hire Roles:
Compensation:
$24/hr to $27/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Computer Field Technician
Information technology technician job in Las Vegas, NV
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology technician job in Las Vegas, NV
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Information Technology Technician | Part-Time | Allegiant Stadium
Information technology technician job in Las Vegas, NV
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This role will pay an hourly rate of $25.00-$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until March 13, 2026.
Responsibilities
Install, configure, and troubleshoot computer systems, hardware, and software.
Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
Follow established procedures and processes for computer maintenance.
Provide training and support to team members in the use of computer systems and software.
Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
Set up new employees' technology, including laptops, desktops, and mobile devices.
Provide onboarding training on how to use the company's IT systems and applications.
Excellent customer service skills over the phone, by email and in-person.
Provide technical support to employees who are having problems with their hardware or software using help desk software.
Support the company's digital signage network.
Troubleshoot problems and ensure that the network is secure.
Administer the company's O365 environment.
Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
Check for malware, vulnerabilities, and unauthorized access through Sophos.
Work with employees to understand their needs and then recommend solutions that meet those needs.
Other duties, responsibilities and/ or projects as assigned.
Qualifications
2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems.
A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
Experience in public facility preferred.
CompTIA A+ certification desired.
An understanding of how PCs function in a networking environment.
Principles and techniques of maintenance and repair for PC systems and related equipment.
A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets.
Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point.
Safe work practices.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyTechnology Support Specialist II, Premier Trust
Information technology technician job in Las Vegas, NV
Osaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
Auto-ApplyInformation Technologist
Information technology technician job in Indian Springs, NV
Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments.
**Compensation:**
The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits:**
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave.
**Essential Responsibilities:**
+ **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility.
+ **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards.
+ **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability.
+ **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment.
+ **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams.
**Minimum Requirements:**
+ Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting.
+ Minimum 2 to 4 years' experience in computer support and maintenance.
+ Current with all Cybersecurity and operations training for administrative workstation privileges.
+ Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards.
+ Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred.
+ Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance.
+ Must possess a valid state issued driver's license.
**Work Environment, Physical Demands, and Mental Demands:**
Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Managed IT Installation Specialist
Information technology technician job in Las Vegas, NV
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Managed IT Installation Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer:
Paid Time Off
Sick Days
Paid Holidays
401k match + Pension
Full Medical, Dental & Vision + HSA
Mental health care coverage
Life Insurance
Local Volunteer Opportunities
What you'd do
Our dream candidate can listen to and understand our customers' needs and creatively solve their problems involving the software and hardware products we offer. This candidate communicates well with customers, using language they can understand in a patient, friendly and approachable manner. In fact, customers ask to work with them and rave about them behind their back. The candidate is able to install customer desktop and networking hardware, such as laptops, keyboards, physical servers, firewalls, network switches, and can configure new workstations for customers based on their needs. This person has advanced computer skills, and maybe even some fancy certifications (an A+ cert would sure be swell, but isn't required).
What else you'll need:
Self-management skills, including the ability to meet deadlines
Ability to prioritize multiple tasks
Ability to work safely, independently, quickly, and efficiently while following instructions
Team worker willing to do what it takes to get the job done
Eagerness to learn
Good record-keeping skills and attention to detail
Ability to lift 50- 100 lbs.
Ability to show up on time looking professional
Valid driver's license & Clean driving record
Willing and able to take & pass drug test
18+ years of age
Job Type
:
Full-time, mostly M-F 8:00am-5:00pm
Check out our website:
****************
IT Intern
Information technology technician job in Las Vegas, NV
Under general supervision of the Chief Information Officer, receives guidance, training, and mentoring from the IT team. Supports the IT team to include areas of installation, maintenance and repairs on hardware and software within SDMI's clinical and administrative offices as to ensure continuity of operations and high levels of operational up time.
Auto-ApplyIT Service Center Intern
Information technology technician job in Las Vegas, NV
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work . At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
The IT Service Center Intern will work directly with the IT Service Center Manager to add value to the IT team by assisting the team with their day-to-day tasks. The primary focus of the internship will be on equipment preparation and tech support for our employees as the end users as well as other tasks as needed. This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills she or he has acquired in school and apply them in a professional setting.
Internship Learning Objectives/Task Goals:
Prepare hardware for use by the end users.
Troubleshoot hardware failures and software errors as they arise.
Provide local and remote support with a focus on customer service and quality.
Utilize Windows, MacOS, Intune and other programs and software effectively.
Implement efficient time-management and communication skills.
Procure and track inventory of hardware and software.
Utilize Jira ticketing system to create, edit and manage daily duties
Minimum Education/Skills/Experience/Credentials:
Enrolled in/graduated from a university degree program preferred.
Ability to maintain confidentiality of all aspects of job responsibilities.
Carries out all responsibilities in an honest, ethical, and professional manner.
Intermediate proficiency in MS Office Suite, including MS Excel.
Ability to meet tight deadlines and effectively prioritize and manage multiple concurrent projects.
Strong work ethic and a positive attitude; dependable, require minimal supervision.
Excellent communication skills, both verbal and written.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Demonstrates robust assessment, analytical, critical thinking, and problem-solving skills.
This is a paid internship, however AMH does not provide housing, relocation, or transportation assistance.
Availability to commit to 40 hours per week from June 8th to August 14th, Summer of 2026.
AMH is an equal opportunity employer.
AMH conducts pre-employment background screening.
Compensation
The anticipated pay range/scale for this position is $22.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at *************************************
#LI-DNP
Auto-ApplyUndergraduate Information Technology Internship (Associate in Information Technology - Levels I - IV)
Information technology technician job in North Las Vegas, NV
Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.
MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.
MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.
Due to the nature of our work, US Citizenship is required for all positions.
Completion of the first year in a computer science degree program at an accredited institution, as of the date application is submitted.
The declared degree must pertain to the department to which the student will be assigned.
Must be actively enrolled in school, as of the date application is submitted.
Must have and maintain a cumulative grade point average of 3.0 on a 4.0 scale, as of the date application is submitted.
Must be located in the contiguous United States.
Must have:
Planning/organizing skills and initiative
Good written and verbal communication skills
Ability to follow directions, both written and verbal, and able to work independently as well as part of a team
Strong computer skills are desired, including MS Office and computer programming.
A pre-placement drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
Must have a valid driver's license.
Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘
Identity, Credential, and Access Management
,' and Supplemental Directive NNSA SD 206.2, ‘
Implementation of Personal Identity Verification for Uncleared Contractors
.'
MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.
Hourly range for this position is $16.38 to $22.07.
Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR.
Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States.
Internships are available at the following locations:
North Las Vegas, Nevada
Nevada National Security Site (65 miles northwest of Las Vegas, Nevada)
Los Alamos and Albuquerque, New Mexico
Livermore and Santa Barbara, California
Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland)
An option to work remotely may be considered based on business need/approval
We are looking for qualified and motivated Undergrad students that are pursuing a degree in:
Computer Science
Data Science
Information Systems & Management Information Systems (MIS)
Information Technology
Cybersecurity
Information Science
Informatics
Duties and Responsibilities (may include and will vary depending on which department you are assigned to):
Application Development on a variety of technologies
Data Visualization and Reports
Project Management activities
Networking and communication projects
Systems, Servers and related Hardware and Operation Systems
Cloud Solutions
End User Support
Provide level I support and troubleshooting for hardware, software, and/or network issues
Assist with installing and upgrading hardware and software
Interface with clients via Chat, Phone, Walk-in
Perform client call backs
Create and update Incident Tickets
Draft and edit Knowledge Articles
Please note these important dates for our 2026 Summer Student Program:
December 18th, 2025 - Last day for student internship applications to be accepted
May 19th, 2026 - Summer internship Student Program begins
August 7th, 2026 - Summer internship Student Program concludes
Auto-ApplyI.T. Helpdesk Specialist II
Information technology technician job in Henderson, NV
The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
Primary point of contact for all incoming help desk support tickets and IT Helpline calls
Responsible for distributing and assigning help desk support tickets for the IT Department
Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed
May also participates as an after-hours support call center team member
Provides general office support to the Information Technology Director and Manager with project as assigned
Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
In Office - Henderson, NV or Monterey Park, CA
Hours - 8:00am-5:00pm
Compensation/Benefits:
Salary: $50,000-60,000/yr
Health, Vision, & Dental Benefits
Wellness & Mental Health: Shared benefits available for employees and their families
Paid Time Off: Encouraging work-life balance and personal well-being
401(k) Plan: Access provided through Merrill Lynch
Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
Auto-ApplyCorporate IT Administrator
Information technology technician job in Las Vegas, NV
The Corporate I.T. Administrator is responsible for providing expert level I.T. support to Company Executives and staff at our Corporate office. The position requires regular hours in the Corporate office, and on-call responsibilities outside of staffed hours. Incident resolution, request fulfillment, and project planning are all regular events in this fast-paced support position.
Description:
Responsible for practicing, supporting, and promoting Station Casinos' “We Win Hearts” Company-wide culture. Providing onsite and remote support for Station Casinos organization and Senior level Executives on a daily basis. Serve as the primary point of contact for the Leadership Team and the Executive Assistants who support them 24x7. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems. Independently resolve complex, break/fix issues following any issue until its resolution. Lead and assist with root cause analysis as it relates to desktop computing, peripherals, smart phones, tablets and print devices throughout the Corporate office. Strong task management skills: ability to prioritize, triage, resolve and escalate in an efficient and effective manner. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Ability to explain technology concepts/procedures/policies in a non-technical way; collaborating and coordinating with members of other teams to track, isolate and resolve technical issues. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Setup and monitor high-priority meetings utilizing collaboration and AV services. Excellent communication skills with the ability to adjust communications based on the audience. Looks for opportunities to continuously improve our processes and solutions, partnering with I.T. peers and business partners.
Descriptions:
Must be at least 21 years of age. Must have or be able to acquire a Nevada Gaming Control Board Gaming Card. Proven communication and customer service skills. Passion for innovation and technology. At least 2 years of experience providing Executive Desktop support. At least 5 years installing, configuring, and supporting desktop hardware and peripherals. At least 5 years installing, configuring, and troubleshooting end-user applications, including MacOS and iOS (iPads, Macs, iPhones, etc.) and Android devices. Strong technical troubleshooting abilities and excellent communication skills. Must be technically proficient and a problem solver that can think outside the box. Maintains confidentially and operates ethically at all times. Must be flexible, willing to do whatever it takes to provide amazing service with a smile to our Team Members at all levels. Organizational skills, time management and impeccable attention to detail. Self-direction, dependability, motivation, focus, and driven to achieve results. Experience with remote imaging and management tools. Experience working with Microsoft and Apple OS, MS Office O365. Familiarity with DNS, DHCP, TCP/IP, Microsoft Active Directory Security Exchange. Understanding of ITIL processes, e.g., Incident, Problem, Change, and Knowledge Management. Experience with ticketing platforms, e.g., ServiceNow.
Auto-ApplyIT Systems Administrator
Information technology technician job in Las Vegas, NV
IT Systems Administrator Full Time (40 Hours) Monday - Friday Headquarters 630 Trade Center Drive Las Vegas, NV 89119 PURPOSE: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions - For Life,” by providing outstanding service to both members and internal members.
To deliver service in alignment with our Service Commitments:
I will earn respect and build trust by acting with integrity in every situation.
I will understand my role in supporting the team to achieve our purpose.
I will focus on people over products and build lasting relationships.
I will take ownership and accept responsibility.
I will treat my coworkers with the same high standards as I treat my member.
I will continuously look for ways to improve myself, my credit union, and my community.
I will accept there is no “they”. We are one working toward the same mission.
I will commit to the core values.
Meet all established service goals.
SUMMARY:
Under the direction of the IS Manager, the IT Systems Administrator will work along aside the IS Team to provide application support for all SSSCU systems. Oversight of key systems such as:
Symitar Host
Cloud VOIP Solution (RingCentral)
Diebold and NCR ATMs
Lending and Collection Platforms (Encompass, Temenos)
Data Protection Solution (Commvault)
Other system applications as needed
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
ATM Support;
Support all SSSCU ATMs to ensure they meet industry and organizational standards and arranges for upgrades when needed.
Recommend to IS Manager replacement or significant upgrades as needed.
Produce and maintain detailed technical documentation for ATM fleet.
Work closely with other IT staff and service affiliates as necessary to ensure uninterrupted ATM services and to solve day-to-day operational issues.
Consults with others (internal management and external vendors) about issues such as equipment performance, output quality, and maintenance schedule.
Maintain relationships with key ATM and IT vendors
Assists Network team in troubleshooting WAN/LAN/Internet problems as it relates to ATM network
Remains abreast of computer technology with an emphasis on ATMs
Serve as cornerstone for escalating server issues; provide timely response to employee escalations.
Perform other duties, as assigned.
Application Support Responsibilities:
Providing software application support under the supervision of the IS Manager.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with internal users to improve application performance.
Establishing the root causes of application errors.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to users in other departments.
Perform application upgrades, maintenance fixes, and vendor-supplied patches and ensure all applications are up to date and running as expected.
Maintaining and updating technical documents and procedures
VOIP System;
Oversees all aspects if credit union telecommunication system(s).
Analyzes telecommunication needs from both user and technical points of view.
Install, troubleshoot, repair, and maintain telecommunication equipment and services.
Identify future telecommunication technology opportunities and their application to the business.
Manage all call flows to support the needs of departments and call menus
Administer add, moves, changes to telecommunication systems
Maintain and audit telecommunication user and device accounts on a regular basis
Check help desk tickets for entries on telecommunication issues; prioritize and respond to help desk tickets as, appropriate.
Produce and maintain detailed technical documentation for telecommunication system.
Helpdesk;
Manage self in helpdesk queue to help assists end users with network, hardware, and software problems, either by telephone or on-site support when possible.
Create tracking tickets for incoming requests and, as necessary, assign to appropriate area for resolution. Monitor tickets for timely completion.
Works closely with other IT staff in an efficient and effective manner to reach department goals.
Works with users at all levels of the organization as required analyzing and defining system requirements and business processes and recommends solutions necessary to solve business problems.
Coordinate the repair of defective equipment with our service provider maintaining inventory of all items in service.
Responds to service calls which may include travel to appropriate branch locations.
Perform other duties, as assigned.
EDUCATION and/or EXPERIENCE:
High School degree with a minimum of three years related experience and/or training; or equivalent combination of education and experience. Some college preferred. Strong understanding of application support, telecommunication PBX Systems and knowledge of Voice over IP. Possess strong writing skills, professional-level grammar, spelling, and communication skills. Excellent project management skills and ability to prioritize. Strong attention to detail, highly organized. *ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*
**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE
BFC Contractor- SEES- Vols
Information technology technician job in Henderson, NV
BFC Contractor- SEES- Vols - (230004DJDescription To apply for this position you must be part of the BFC and pre-approved by the director of Facilities Management Department.
Primary Location: HENDERSONWork Locations: FACILITIES ASSET MANAGEMENT 1180 MILITARY TRIBUTE PLACE HENDERSON 89074Organization: Clark County School DistrictJob Posting: Apr 18, 2023, 10:23:57 PMUnposting Date: Ongoing
Auto-ApplyIT APPLICATIONS ADMINISTRATOR (FULL TIME)
Information technology technician job in Boulder City, NV
Click here for job description IT APPLICATIONS ADMINISTRATOR - Information Technology Under general supervision, oversees a range of administrative and technical duties related to City of Richardson (City) applications. May provide support directly to end-users and serve as a liaison between internal and external partners. Brainstorms and collaborates with stakeholders to play an active role in the selection, configuration, and implementation of application systems.
ESSENTIAL JOB FUNCTIONS:
Perform application administration and configuration of the City's application systems; develop, implement, and optimize business process workflows to meet stakeholder requirements of the document management system. Installs, configures, and maintains application platforms and systems. Prepares and maintains system documentation. Manage users, roles, and workflows in the City's enterprise resource planning environment; review, evaluate, and analyze system configuration; advise and coordinate required changes through project management; document business processes and procedures. Investigate, propose, and implement solutions for the City's content management system and other city websites; manage and maintain web servers and services; coordinate updates and upgrades with internal and external partners as needed. Be an active member of cross-functional project teams to plan and deliver solutions that meet business needs. Proactively monitor servers, applications, and SQL database performances; analyze and advise on solutions that improve application performance; develop methods of automation for the maintenance and deployment of application configurations. Support staff to diagnose and resolve application issues. Assist in the maintenance and operation of the City's computers and software applications; provide training and support to end users as needed; communicate courteously and effectively with other employees, officials, vendors, and the public by telephone, in person, and in writing. Sit for long periods of time while performing job functions. See clearly and distinguish colors. Drive to multiple City locations to perform duties as required.
OTHER JOB FUNCTIONS:
Works with internal infrastructure teams and vendors to resolve issues with hardware and software. Maintains a comprehensive configuration database/library of operating systems, hardware, software and supporting documentation to ensure data integrity. Participates with application developers, vendors and internal infrastructure team members to troubleshoot. Interpret monitoring logs for likely component failures. Stays abreast of software enhancements/bug fixes. May be required to carry, hold, lift, and push up to 50 pounds. Performs other duties as assigned.
REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:
Bachelor's Degree in computer science, management information systems or related field or equivalent work experience. Must have demonstrated proficiency in a wide variety of computer programs, software, and systems.
EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS:
Minimum of four (4) years related experience working with applications including leading application upgrades and other technical projects. Understanding of network devices. Ability to write technical documentation for the applications including operations, user guide. Ability to analyze, monitor, and fine-tune application systems to achieve optimum performance levels. Knowledge of network technologies. Strong problem-solving and decision-making abilities. Strong troubleshooting skills and ability to work with end-users productively with varying levels of technical knowledge.
Number of available positions: 1
The preferred candidate for this position should have working knowledge and experience of the Tyler Technologies EERP platform or other related Enterprise Resource Planning (ERP) software. Working knowledge and experience of the OnBase platform, preferred.
Bachelor's Degree in computer science, management information systems or related field or equivalent work experience. Must have demonstrated proficiency in a wide variety of computer programs, software, and systems. Minimum of four (4) years related experience working with applications including leading application upgrades and other technical projects. Understanding of network devices. Ability to write technical documentation for the applications including operations, user guide.
Position : 000461001
Code : 209-2
Type : INTERNAL & EXTERNAL
Location : INFORMATION SYSTEMS
Group : NONEXEMPT
Job Family : INFORMATION TECHNOLOGY
Job Class : IT APPLICATIONS ADMINISTRATOR
Salary: $75,038.08-$112,362.12
SIU Consultant P&C (Mid-Level) - Desk
Information technology technician job in Nellis Air Force Base, NV
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team.
Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed.
Strong report writing and presentation skillset.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology technician job in Las Vegas, NV
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military